I have about 20 sub folders off my main inbox for exchange server 2003. Only the items in my main inbox are counted as items unread on my device. If i have say 4 emails in another folder, it does not show that they are unread unless i click the inbox and switch to that folder. I want to know if i have unread messages in all my folders just from looking at the today screen. Is there a fix for this? Also push mail only seems to work for my main inbox too, not for the subfolders, i have to manually syncronize to get the rest of the messages to download. Any help would be greatly appreciated.
Thanks!
Similar problem
I'm not even able to get the email from the other folders on my cell phone. Only email from my inbox comes in - are there any settings I can change for this?
yea. with the mail inbox open go to manage folders, then you can tell it which folders to sync
Is that not because of how outlook works?
I think it's always been like that: It just tells you how many mails you have in your inbox, subfolders are not included...
Hi,
I'd like to configure Windows Mobile to make that the delete mail action in my gmail account archives the mail instead of deleting it.
I've read some post over the web talking about this issue, and giving some solutions, but none of them for Windows Mobile.
In essence, the solution implies to change the "label" that is associated with the delete action, so it must change from "[gmail]/trash" to "[gmail]/All mail" (this is my own interpretation of what I've read, very simplified ), but I don't know how to do this. I've searched the registry and the file system looking for some configuration entries, but I've been unable to find any
Any ideas? Is this possible to do?
(my ppc is a HTC TouchHD, by the way)
thanks
1 of the differences between imap and pop3 is that
imap dont delete the mails
you should try to change to pop3 in your pda
Use the IMAP connection and just move the messages to a folder on your PPC, this will change the tags in your gmail account. Thus moving the email from your Inbox to the folder of your choice.
Hi again,
Thanks Rudegar and Deedee for your replys. (sorry for my delayed answar, but I've been out of home some days)
Rudegar, I've been testing the pop3 access, but I have a problem. I use POP (with MS Outlook) in my main computer, so I always have my mails there and organized as I want (folders, subfolders, filters to delete, move, etc...) This is my main "mail box" and I like it this way 8·). The problem now is that if I download one mail from one pop3 "reader" (be it the PC or the PPC) the other one "loses" the mail. I suppose that gmail marks the mail as downloaded by pop so it is not "served" anymore. This makes the pop option "not an option" 8·(
Deedee, I've been playing a little more with the IMAP folders, and, as you say, I can move the messages to folders. The problem here is that this is not so easy as simply deleting it, and letting gmail to keep it archived. What I want is to be able to delete the messages but to be sure that there are kept safe by google, just in case ;·)...
What I want to do is exactly what is described in this page (http://vjarmy.com/archives/2007/10/tutorial_easy_archiving_for_gmai.php), but I don't know if there is some way to do the same in Windows Mobile
Thansk again for your help 8·)
it's done! well... in fact it has been always done! 8·)
As a nice "side efect" of using a spanish version of Windows Mobile, mails are never marked as "Trash", but as "Elementos eliminados", what, of course, gmail does not understands and treats it as a normal label. So emails are never sent to the trash folder, wich is what I wanted! 8·)
So problem solved! Thanks again for your pattience 8·D
Outlook Mail downloaded to my Pro only stays in my Inbox for a day or two before "disappearing" from the device. The mail remains in webmail on the server, but how can I keep the mail on my Pro? I see a menu option to "move" mail, but I don't see an option to create a new folder on the Pro. When I create a new folder on the desktop, the folder does not get created on the Pro after I sync.
Any assistance would be greatly appreciated!
Try changing the "options" for email in activesync - you are probably only asking it to synchronise the last few days of mail.
John
Disappearing when Not Syncing
Sorry that I wasn't clear. The mail is "disappearing" from my Inbox on the device when I retrieve mail wirelessly, not at the time of syncing. My sync setting appear broad enough not to impact the mail in my Inbox on my device.
Also, has anyone successfully added other folders to the Outlook tree on their device? I don't see any functions on the device to perform that. And, folders created on the desktop do not sync to the device.
even if you sync wirelessly your phone uses the activesync settings to dictate how it deals with your exchange server - have a go at changing the settings and see if I'm right
You can add folders by going to Menu...Tools...Manage folders. Hold down the stylus on the folder that you want to create a child to and a menu will pop up.
hope this helps
John
Solution for Folders
Thanks for solving my folders problem. The solution was so obvious, but I keep forgetting about the popup menu when pressing the screen (a wonderful and useful WM feature). I'm still struggling with the mail disappearing the Inbox.
Thanks for reading this request...
Some how I have got an indication of 2 emails on the email indictor on my ORANGE UK Touch 3G.
I have checked for emails on the device but can't find anything I've missed. Any thoughts how to correct the indicator..
Thanks Phil
go to your email inbox. In the upper left corner, it should say inbox. If you click on it, you get a list of other folders, including sent, bulk, and trash. You might have one that says "Outlook Email" Check in that folder for unread emails. Probably have the subject "Email tips and tricks".
Hi,
Thanks for that, must have missed those Outlook ones tucked away....
Phil
No prob. Always comes up after you set up a new exchange or activesync or something. forget which does it.
little bit off topic
Is it possible to get rid of Outlook E-mail folders?
I sync only my contacts and calendar from Outlook, never email. It is not ticked. My default email program on my desktop PC is Windows Mail, not Outlook. But the Outlook folders are there cluttering the screen.
Joe
jfranek said:
Is it possible to get rid of Outlook E-mail folders?
I sync only my contacts and calendar from Outlook, never email. It is not ticked. My default email program on my desktop PC is Windows Mail, not Outlook. But the Outlook folders are there cluttering the screen.
Joe
Click to expand...
Click to collapse
AFAIK the outlook Inbox is defaulted and cannot be deleted. When you uncheck, it just do not sync with your PC/notebook, but the folder is still there. Similar with other email accounts.
Thank you, azahidi
Joe
I have searched for email problems but found none that describe my problem.
The problem is this.
1. Emails that have been read, but not deleted are removed from my HD2.
2. I get a notification that an email has been delivered. If i don't read that email, pick up my phone and so on. I can return to my phone knowing that i should have a message to read and find none.
I believe that what may be happening is that my emails are getting cleared down on every send/receive schedule.
Can anyone assist?
I am not saving messages to the SIM card currently.
I had that problem.
I guess that messages are deleted from hd2 when they are deleted from mail server
In other words, when you download them with computer for example, where you probably set it to: delete messages from server after they are downloaded, they are deleted from hd2 after next send,receive...
So I guess that these emails you would like to read them on your hd2 are deleted because in the mean time you or some software deleted them from email server
I find this happens if I empty the deleted items folder in Outlook on the Windows PC to which my HD2 is synched.
Disappearing email
On HTC Touch HD, when I wanted to save an email, I have deleted it. In that way it stayed preserved in the "deleted items" folder.
However, on HD2 email is disappearing from that folder also, after it has been deleted on the server.
Is there any way to save e-mails permanently on HD2? Except moving it to the "drafts" folder...
CRO_Misho said:
On HTC Touch HD, when I wanted to save an email, I have deleted it. In that way it stayed preserved in the "deleted items" folder.
However, on HD2 email is disappearing from that folder also, after it has been deleted on the server.
Is there any way to save e-mails permanently on HD2? Except moving it to the "drafts" folder...
Click to expand...
Click to collapse
find the email options screen that lets you set the storage location, and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
samsamuel said:
find the email options screen that lets you set the storage location, and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
Click to expand...
Click to collapse
Thank you for your reply, samsamuel!
I have tried to find an email option screen that you are referring to, but I just don't see it anywhere.
Could you please guide me to it?
TNX
sure, from home screen go mail -inbox -menu -scroll down to tools -options switch to storage tab and there it is.
Oooops, I 've missed the scroll down part.
TNX
hehe you aren't the first
Hi there!
I have the same problem, but this problem persists...
samsamuel said:
find the email options screen that lets you set the storage location,
Click to expand...
Click to collapse
Ok, done.
samsamuel said:
and on that page is the option to control when and how to empty the deleted items which by default is set to automatic on connect disconnect.
Click to expand...
Click to collapse
Ok, switched to "Manually".
What I do (just for testing purposes):
1- I'm at home and using Outlook 2003, so from one email account of mine I send a short email to THE email account which is also set up in my HD2.
2- Once I see the email has been delivered, I force my HD2 to refresh and I receive the email.
3- Now I refresh Send/Receive in my Outlook. Fine, I receive the message too.
4- Finally, I refresh again (Send/Receive) in my HD2...
5- The email I had on my HD2 screen, is gone. If I go to my InBox folder, there's nothing there.
What's wrong? Although I know the server deletes the messages, why can't my HD2 keep a message that had already been received?
Cheers,
Mano75 said:
Hi there!
I have the same problem, but this problem persists...
Ok, done.
Ok, switched to "Manually".
What I do (just for testing purposes):
1- I'm at home and using Outlook 2003, so from one email account of mine I send a short email to THE email account which is also set up in my HD2.
2- Once I see the email has been delivered, I force my HD2 to refresh and I receive the email.
3- Now I refresh Send/Receive in my Outlook. Fine, I receive the message too.
4- Finally, I refresh again (Send/Receive) in my HD2...
5- The email I had on my HD2 screen, is gone. If I go to my InBox folder, there's nothing there.
What's wrong? Although I know the server deletes the messages, why can't my HD2 keep a message that had already been received?
Cheers,
Click to expand...
Click to collapse
thats because when you check the account from the mobile, it leaves a copy of the email on the server, and creates a copy in your phones inbox. When you check from Outlook on the pc, it physically downloads the email, thus removing it from the server, so when you check again from the phone, the inbox is empty.
You can alter outlook to not remove messages, but you end up with all your mail stored on your pop server, and the isp might not like it if it grows too large.
samsamuel said:
thats because when you check the account from the mobile, it leaves a copy of the email on the server, and creates a copy in your phones inbox. When you check from Outlook on the pc, it physically downloads the email, thus removing it from the server, so when you check again from the phone, the inbox is empty.
You can alter outlook to not remove messages, but you end up with all your mail stored on your pop server, and the isp might not like it if it grows too large.
Click to expand...
Click to collapse
Hi there samsamuel. Thanks for your answer.
I understand this behaviour, but what I can't possibly understand is why the email is not kept in my HD2: I get the notification, I click to download it, hence, in that very moment a copy of the email is in my device. Then, why can't it be kept in my device if it was already there!?
It's fine if later on, it refreshes and it detects that there's no email in the server's inbox....but please, don't delete me the copy that I already had in my device! It has no sense!
Isn't there an option to keep these copies?
And yes, you're right, I don't want to alter my outlook, that would be a nightmare.
Cheers!
No choice for that?
Are you all happy with this email behaviour?
..I'm asking because there seems not to be a solution for this...
Up...
I'm having the same problem man... it's giving me the ****S. How do I put android on this PoS HD2?!
figured it out...
Open inbox > Menu (scroll down to tools) > Options > Click your email account > skip through all the bull**** until you get to the "Email Setup, automatic send / receive & dowload messages" drop down boxes screens, Hit "Advanced Settings", then change the 'When deleting messages:' from delete them off the server to keep them on the server.
Stupid WinMo.
Try an email account that supports IMAP. Some providers allow POP3 or IMAP so you might not have to change accounts.
I don't like the way IMAP looks in Outlook, but it works much better across several devices. I have two PCs and a couple of phones. No matter where I am, each device always reflects what is ACTUALLY in my email online. It took a little adjusting to, but I think it's much better. In Active Sync/Windows Mobile Devie Center, I no longer have Outlook set to synchronise with my device. Try signing up for a free Gmail account and try it on your phone and in Outlook on a PC and see what you think...
Somehow found what seems to be the problem...
inbox - tools - options - accounts tab - choose your account - edit account setup - click next until:
Automatic Send/Receive:
[Every 60 minutes]
Download messages:
[From past 3 days]
Change this from past 3 days to All messages and voila!
It's seems to save space by providing you only with latest e-mails. Make sure to do the Storage options mentioned earlier!