Latest OS update won't run on XP SP£ - Hero, G2 Touch General

Anyone else having this problem? I've downloaded the RUU but when I try to run it, it gets to the Installshield Wizard and the stops - the installer just closes silently and nothing else happens.
The Hero syncs ok with the PC so everything seems to be working fine, but the updater doesn't run.
Any advice would be appreciated. I can use another PC if I have to but I'd rather not!

i have the same trouble, everything syncing but i can t updating.... i try on tree conputers.... but nothing...

Related

ActiveSync Problem!

Hi to all!
I previously used WM2003SE ROM2.06 (the one modified by ZeroExtreme). Then I took the plunge coz I couldn't resist trying out WM2005. The upgrade went fine, but then ActiveSync started acting weird. It synchronizes, but it stays minimized, no matter what I do. When I right-click on the taskbar tray (BTW I'm running WinXP SP2) and click on "open activesync", it opens, but again, stays minimized so I cannot get into the options or tools. I got pissed off so I rreverted back using XdA2JoJo and toenailed's Final version (the exe file). The update went fine. Naturally, I removed a ActiveSync 4 and installed AS 3.8 It was installed fine, and it recognizes my device, but it can't sync. It says connected but when I try opening AS it give me nothing. it doesn't even prompt me for a new partnership. When I cchoose to "explore device" by right-clicking the taskbar icon, it gives me like a communication error and tells me to reset my PPC. I did, but still to no avail. I uninstalled and reinstalled AS3.8 and even AS3.7 - same problem. I searched the forum tried running replog.exe on my Xda2, nothing. Tried deleting everything including manually uninstalling AS by deleting its registry files - same problem. When I install AS4, it synchronizes alright, but again, AS4 won't open, it just stays minimized.
Please help me guys. Thanks in advance!
Darrell said:
Hi to all!
I previously used WM2003SE ROM2.06 (the one modified by ZeroExtreme). Then I took the plunge coz I couldn't resist trying out WM2005. The upgrade went fine, but then ActiveSync started acting weird. It synchronizes, but it stays minimized, no matter what I do. When I right-click on the taskbar tray (BTW I'm running WinXP SP2) and click on "open activesync", it opens, but again, stays minimized so I cannot get into the options or tools. I got pissed off so I rreverted back using XdA2JoJo and toenailed's Final version (the exe file). The update went fine. Naturally, I removed a ActiveSync 4 and installed AS 3.8 It was installed fine, and it recognizes my device, but it can't sync. It says connected but when I try opening AS it give me nothing. it doesn't even prompt me for a new partnership. When I cchoose to "explore device" by right-clicking the taskbar icon, it gives me like a communication error and tells me to reset my PPC. I did, but still to no avail. I uninstalled and reinstalled AS3.8 and even AS3.7 - same problem. I searched the forum tried running replog.exe on my Xda2, nothing. Tried deleting everything including manually uninstalling AS by deleting its registry files - same problem. When I install AS4, it synchronizes alright, but again, AS4 won't open, it just stays minimized.
Please help me guys. Thanks in advance!
Click to expand...
Click to collapse
Same problem here guys ... anyone can help ???
hi guys
when I tried to downgradte to version 3.8 form 4.0 I had the sam problem,
but then I just deleted everything including registry keys, and I reinstalled 4.0 ( not 3.8), and It works great now
Activesync Problem
Still the same here. I can't be the only one who has thes same minimized activesync.
No matter what I do i just can;t get it to maximize.
Help please.
Tried uninstalling deleteing registry keys. The only thing ive been able to do is a system restore. and of course i'm left with 3.8
Help
solution !!!
I met exactly the same problem some days ago. The issue resulted from the undeleted DLL files in folder "\Program Files\Common Files\Microsoft shared\NoteSync Forms".
You can find a install log file named "wcesetup.log" in the ActiveSync installation folder, in which it reccored everthing copied/replaced during installation. Some DLL were not copied/replaced, due to previous installation.
Just remove the DLL files which were not installed correctly. Then re-install, your problem should by solved.
Hopefully it's helpful.
Sorry for the late update. I solved my problem - I reinstalled windows! Well, apparently I had no choice for I already tried everything I could find in the forums.
installed activesync 4.0 due to curiosity.
failed to sync.
tried to re-install 3.8, but activesync failed to "pop-up" during startup. failed to maximize as well. indicates "Connected" at system tray.
it is such a great thing we have forums and threads like these.
after spending hours of trying to figure out what's wrong, it only just took me a few minutes to read this thread and fix the prob!
deleted files using WCESETUP as reference. some files didnt want to be replaced since they are "version 4.0.4343" and source file is older (from activesync 3.8 ). whew.
Still don't work
U said u deleted some files using 'wcesetup' can u explain yourself. I tried the above deleteing dll in nsync folder. That didn;t work.
Please this just keeps going and going and i need to fix it. And i don;t fancy reloading my machine to complete it
Thanks in advance
ok i can give some info
remove activesync from you pc
remove the XDA from the cradle
and use taskman to stop wcesmgr.exe and wcescomm.exe
go to control panel and remove activesync
restart pc
go to program files\microsoft activesync and delete all fire there or (if you have pocket pc apps instaled from the desktop backup it cos all cabs are there)
then if your xda as BUZmobile 2005 you MUST use activesync4
else activesync 3
dont use any type of anti-virus/firewall when using activesync4 cos it will prevent a good connection
after that install it again
for activesync4 is better to have outlookXP (outlook2003) and open it i did have some problems sync notes with it closed
well post what appened
Guys, I have a new problem now. I flashed my Xda to WM2005 again, using Buzz's ver. 1.6a
Activesync 4 (build 4343) installed fine but now, when I conect my Xda2, AS opens alright, but it doesn't prompt for a new partnership. Intead, the icon keeps on spinning and then I get an error on my device: "Unable to obtain a server-assigned IP address. Try again later or enter an IP address in Network settings." Please help...
I somehow made it sync! But now I'm back to the same problem in the first post! Now ActiveSync stays minimized and I cannot get it maximized! Please...
Try to disable windows firewall ... solved my activesync (via usb) problem
Darrell said:
I somehow made it sync! But now I'm back to the same problem in the first post! Now ActiveSync stays minimized and I cannot get it maximized! Please...
Click to expand...
Click to collapse
Old post but this is exactly what's happening to me. Cannot open the window? What is the solution????

Any one successed to syncing with Vista RTM??

Although it was working with RC2, strangely, it doesn't with RTM, the driver is installed but only the file transfere is working. I can see an icon of my JJ in computer (ex. my computer) and when click on it, i can browse the JJ ram and the storage card only, but there is no any syncing capabilities. Any one has an idea about that problem. May i am going to try the old RC1 trick:
http://www.microsoft.com/downloads/...roductID=7C1FA894-B2C5-41BE-8D97-E145DD2A883B
Still there is no respoonse after 26 viewers, does this mean that there is no one has installed the new vista RTM release or I am asking a selly question?
_____________________________________
JJ with AKU 3.2 1.90.96
Yes, I synced my HERMES with http://www.microsoft.com/downloads/...6a-a72d-4aef-9663-31ce2fefbada&DisplayLang=en this tool, but sometimes don't, lot of crashes...
Just have a try:
disable any Anti-Virus and Firewall softwares.
I tried downloading the sync tools beta, but fiind it hangs outlook (2007).
I'm going to give it a try just running wirelessly and see how I get on.
The same don't know why it's not working...
sergiopi said:
Yes, I synced my HERMES with http://www.microsoft.com/downloads/...6a-a72d-4aef-9663-31ce2fefbada&DisplayLang=en this tool, but sometimes don't, lot of crashes...
Click to expand...
Click to collapse
I tried it, it worked, thanks. The difference is that i followed the trick mentioned above also, i added the registery key WHOS, then installed the WMDC beta program, so, will try to use the WMDC program only without the registery in another installation.
Now I sync 95% of times, I just unchecked in settings-> connections->USB to PC-> use enhanced USB
I have managed to get it working after having reflashed the rom on my phone (probably not required) and re-installing the Windows Mobile Device Centre beta 3.
I think the trick is to make sure your phone can connect to Vista OK before you install the WMDC software and then install the software with the phone connected.
Good luck
Are you also able to flash / upgrade the phone using Vista RTM and MDC beta 3? I'm not

Not digitally signed with a Trusted certificate/ Activesync keeps UNINSTALLING!

First of all, I had some minor problems getting Activesync to recognize my 8525. (XP, Net 2.0). After a couple of driver updates or whatever, it finally worked!
I tried flashing to a different ROM but had problems during the HardSPL procedure. I stopped it, but THEN had some problems trying to connect my 8525 to the PC!! (Activesync again, ugh!) I uninstalled & re-installed Activesync like 3 times, and FINALLY got it to work again!
Now I have problems installing .CAB files to my 8525. I keep on getting the warning:
"The program is from an unknown publisher. You should install it only...."
I press "YES" and it comes as "unsuccessful".
I press "NO" and I get the "... program cannot be installed because it is not digitally signed with a trusted certificate".
Besides having installation problems, I also noticed that Activesync keeps on disappearing/uninstalling from my PC. I have to install Activesync 4.5 every time I turn on the PC.
Can some one tell me what's going on? What should I do? Should I do a "HARD RESET"? (I have done a SOFT RESET but to no avail). I would appreciate some help. Thanks!
I found out that I shouldn't do a HARD RESET because it will erase the "unlocked" feature in my phone. (I bought the phone unlocked).
I have researched the wiki, and some threads, and ACTUALLY someone else had this problem, way back in 2006. (The .CAB problem). But no one responded.
I also had to uninstall a program I had previously installed in my 8525 due to the fact that it stopped responding. It just wouldn't work anymore. I got the same "unsigned certificate" message.
I guess I'm going to RE-INSTALL Activesync ALLL over again. Maybe it will help it or something...
(This is literally going to be like the 5th time I install Activesync. And I just got the 8525).
IF ANYBODY CAN HELP ME WITH THE .CAB PROBLEM I WOULD APPRECIATE IT.
(I'm running WM6 Pro, AT&T)
freakin piece of crap!
its STILL NOT WORKING!!!!!
It USED TO WORK! I used to be able to install .CAB files. I have only installed 2 .cab files into internal memory (NO external. dont have one yet). I installed Opera Mini, and Wifi Radar. I also installed a couple of themes. I also installed animated themes but deleted them since they wouldn't work. (I think they required some other stuff). I also deleted all the themes except for one.
THEN one day, i tried doing that HardSPL-V7, and I got to the last step but quit since I got an error telling me that if I continue the (usb?)device could stop working.
Another time I tried installing SPB Finance 2.8 .CAB and that's when I noticed it would no longer install .CAB files. (It also won't install directly using .exe)
I researched Google and the forums, and found out a guy that had the same problem (no one responded).
Today I noticed that Pocket Wifi Radar wouldn't run. It said something about the certificates. I uninstalled it, tried to install it again, but it wasn't successful.
So far this has been the history of my 8525. Could it be because the "certificates" were installed in the ORIGINAL computer profile? Since I have installed Activesync many times, I noticed every time it creates a new profile. For example, the first time it was called "Windows PC". Then it was called "Windows PC2". Just right now I installed it again, and it was going to be named "Windows PC3", but I changed the name to something else, and of course it still didn't work.
Could ANYBODY give me some tips as to what I should do? Thank you.
go to settings>connections>usb to pc. uncheck "enable advanced network functionality".
if it syncs a few times with no problems run unlocker tool found in upgrades section. then hard spl then if you feel game enough upgrade os with one of your choice.
Hope this helps... cheers
holy cow, relax guy. you are not the only person to ever get the not digitally signed message.
http://www.google.com/cse?cx=000825...igned&sa=Search&cof=FORID:0&ie=utf-8&oe=utf-8
as for the hardspl problem, i responded to that thread you created, didnt you see?
Ok, I tried what you mentioned ultra, and I got this message upon connecting the 8525 to the PC. (BTW, this is the SAME message that appeared when I was attempting to install HardSPL-V7),
HTC USB Sync
has not passed Windows Logo testing to verify its compatability with
Windows XP.
Continuing your installation of this software may impair or disabilize the correct operation of your system either immediately or in the future. Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing.
I pressed "Continue" and it installed HTC USB Sync. But then I got the a message telling me "Activesync 4.5 or greater needs to be installed" (even though it IS installed). I ran through the setup again, and it would only let me "repair" or "uninstall". I pressed "repair". Afterwards it asked me to "restart". I did. Then upon loading back up, I connected the 8525 to the PC again, and I got the SAME message again (the one about it not passing Windows Logo). This time I pressed "STOP" and then I got the message about HTC USB Sync not being installed in the computer.
I have been fed up with the problems the 8525 has been giving me. My Clie UX was so much easier to manage. Quick question, I am REALLY leaning on doing a HARD RESET, but I think/kinda know, that if I do, it will ERASE WM6 correct? And go back to WM5?
Oh and yes xtreme, I have searched this on the search bar. And yes, I know you replied back, but you were referring to the Hard SPL. I am having problems w/ installing .CAB files.
neojammer said:
Ok, I tried what you mentioned ultra, and I got this message upon connecting the 8525 to the PC. (BTW, this is the SAME message that appeared when I was attempting to install HardSPL-V7),
HTC USB Sync
has not passed Windows Logo testing to verify its compatability with
Windows XP.
Continuing your installation of this software may impair or disabilize the correct operation of your system either immediately or in the future. Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing.
I pressed "Continue" and it installed HTC USB Sync. But then I got the a message telling me "Activesync 4.5 or greater needs to be installed" (even though it IS installed). I ran through the setup again, and it would only let me "repair" or "uninstall". I pressed "repair". Afterwards it asked me to "restart". I did. Then upon loading back up, I connected the 8525 to the PC again, and I got the SAME message again (the one about it not passing Windows Logo). This time I pressed "STOP" and then I got the message about HTC USB Sync not being installed in the computer.
I have been fed up with the problems the 8525 has been giving me. My Clie UX was so much easier to manage. Quick question, I am REALLY leaning on doing a HARD RESET, but I think/kinda know, that if I do, it will ERASE WM6 correct? And go back to WM5?
Oh and yes xtreme, I have searched this on the search bar. And yes, I know you replied back, but you were referring to the Hard SPL. I am having problems w/ installing .CAB files.
Click to expand...
Click to collapse
dont hit stop dude, u're suppose to hit continue. hitting stop prevents the drivers from being installed and then the RUU wont run
Well I did press "Continue" the first time and I did not see any improvements. I just saw that it installed "HTC USB Sync".
I AM able to successfully install Activesync, I just can't get .CAB files to install.
Could it be because I pressed "STOP" whenever I tried using HardSPL? Should I try and run HardSPL AGAIN and this time pressing "Continue"?
Oh, and are you sure I'm supposed to press "Continue"? After all, I do get that error about Microsoft strongly recommends that you stop this installation. It sounds fishy pressing "Continue".
I just installed Activesync ALLLL over again, but this time in the D:/ drive... still the same .CAB problem.
Oh, and I no longer have the problem where Activesync would uninstall by itself. I noticed it fixed itself yesterday.
BUT I'm still having problems installing .CAB files.
1). hard reset will reset it back to factory its true BUT, and like j-lo's this is a big but, it will re install the last os on the phone (wm6) NOT the stock rom...
2). are you installing the .cab files from the computer or copying them to the memory card and installing from there?
If you install the .cab from the memory card it seems to work fairly well (at least from my experience). if its in a .exe format then it runs from the computer and requires activesync. if you have the .cab file then my suggestion is try to run it from the memory card.. Cheers..
Try installing the SDK certificates and see if that helps
Finally Works!!!!! Hard Reset!
OK, so I've been up for about 3hrs straight trying to figure this out. Reinstalled/uninstalled activesync... tried installing HardSPL again (twice)... didn't work. So I was like, you know what...f* it. I'm going to do a Hard Reset. I'm just gonna try it.
IT WORKED!!!! AND IT STILL STAYED IN WM6!!!! And I think it's still unlocked (although I've read from threads that a HR will disable the unlocked feature).
I AM GLAAAAD THAT I CAN INSTALL FILES NOW!!!! YAY!! (hehe). THANKS TO THOSE WHO TRIED TO HELP!!! SERIOUSLY. It feels really bad when no one tries to help you, even though you don't have a CLUE as to what to do.
** I solemnly swear I will no longer try to use HardSPL or try flashing to a different ROM*. I will use the ROM that came with the phone, and be glad everything is WORKING **
*= at least for until a couple of more months
AND for those who are having this problem (and it's a lot of ppl, based from search results), try a HARD RESET. It helped me anyways.
"and like j-lo's this is a big but"
Glad it worked but I wouldnt allow one bad experiance to turn you off flashing... If I were you I'd still flash hard spl ( in case you find something that you really like). It DOES make it easier to fix "bricks". But just to satisfy your curiosity, go to bootloader and see if it says that you have 2.10 or 2.30 SPL. Also if you want to try flashing, try the sd card method. Its a heap safer (from my experience) than flashing by activesync. Check the wiki for how to do it.
PS. you dot need to reformat the sd card. if you have all the stuff you want on it then just copy the .nbh to the root of the sd card and rename to "hermimg.nbh", it will load as soon as the hermes is put into bootloader and you wont have to re-install anything. Works every time for me and I've done it about 30 or 40 times...Cheers......
ultramag69 said:
1). hard reset will reset it back to factory its true BUT, and like j-lo's this is a big but, it will re install the last os on the phone (wm6) NOT the stock rom...
2). are you installing the .cab files from the computer or copying them to the memory card and installing from there?
If you install the .cab from the memory card it seems to work fairly well (at least from my experience). if its in a .exe format then it runs from the computer and requires activesync. if you have the .cab file then my suggestion is try to run it from the memory card.. Cheers..
Click to expand...
Click to collapse
i think his problem is that he can't install .cab files period. he's having the same problem as me. my first phone had that prob, i updated .net 2.0 and it was fine. got my second phone here, update .net to 3.5, but still can't transfer/execute ANY cab files to my phone. the pc just doesn't recognize the phone period. i can't copy/paste, can't push anything through onto my phone. it's crazy. so what else can we do? i'd like to think i'm pretty tech savvy, but this isn't cool LOL
Hello,
now I cannot execute a 'not signed' .exe from my diamond, because of the 'not signed' error message.
I tried to see the first steps of the android port on the diamond touch. I had to remove the battery to stop the application. Since, it's not possible for me to execute any non-signed application (total commander, putty, ...).
Did you find a clean solution? I prefer not to go through the steps of reinstalling a new firmware (windows isn't accessible on my computer & I have a rather old backup of my diamond's files).
I allready have a hardspl, because my orginal ROM is from SFR (french operator)... and I prefer the original HTC version which is more beautiful & more uptodate.
geh said:
Hello,
now I cannot execute a 'not signed' .exe from my diamond, because of the 'not signed' error message.
I tried to see the first steps of the android port on the diamond touch. I had to remove the battery to stop the application. Since, it's not possible for me to execute any non-signed application (total commander, putty, ...).
Did you find a clean solution? I prefer not to go through the steps of reinstalling a new firmware (windows isn't accessible on my computer & I have a rather old backup of my diamond's files).
I allready have a hardspl, because my orginal ROM is from SFR (french operator)... and I prefer the original HTC version which is more beautiful & more uptodate.
Click to expand...
Click to collapse
I've got the same problem. please help
sascha.egerer said:
I've got the same problem. please help
Click to expand...
Click to collapse
I finally done a hard reset, and now all is OK.
No other solution found.
geh said:
I finally done a hard reset, and now all is OK.
No other solution found.
Click to expand...
Click to collapse
Trying the same thing for my Diamond after trying out Android on it.
Same problem here. Running android 1.0 got me into this trouble.
(Running android 0.8 multiple times did not cause this problem.)
Did anybody find a better solution than hard reset?
Re
Same problem here cant run .cab files after trying run Android 0.8.
Damn , dunno why i tried to run Android 0.8

phone can`t find HTC sync

When I try to sync my phone to my pc, i get the error message that the phone cant fint HTC sync on my pc.
I have installed the latest version of the software.
Anybody who have the same issue ?
Modesty
I had this problem on both XP and Windows 7. Somehow in both cases it miraculously started working after numerous uninstall/reinstalls, driver updates, etc. I wish I could tell you how I got it working... Persistance is the key!
There is a Windows 7 workaround that appears to have worked for me: http://www.mydigitallife.info/2009/08/24/workaround-for-htc-hero-sync-problem-in-windows-7/
I almost had the some problem. Everytime I sync my phone to my pc, PC doesn't recognize so I have to restart the phone and then they can connect! Sometimes when I sync them, my phone stops and I have to restart again! It's very annoying.

WP7 working good but cant load XAP files

im having trouble loading XAP files to my HD2, i have the tom's installer and they load onto the phone that appears on the computer but when you go and click on each item to install they all have a different reason for not loading some talk about dll files and the camera give a longer error message. i would like to get this all fixed before i try and load the android onto the phone thanks for your help. i used the Tech1 Easy DWI Installer to get wp7 on my phone.
I dont know what camera is in the WP7 file that i loaded but it seams to work fine there is a list of XAP on the HTC HD2 site that i have tried with no luck.
Thanks for any help
anyone able to help
I can't install .xap too, but for me the Tom Xap installer gives mee an error saying to check the Phone is unlocked & Zune is launched.
& i checked on the phone, app isn't here.
When i installed the Rom the 1st time, Zune made 2updates itself, maybe it's the cause. (But i updated with DEV_UNLOCK.cab)
So i wonder if i've to reflash? due to encrypting of the SD card, there wont be any issue?
you must do hard reset after upgrade to Mango RTM.... go to Settings, About, Reset
I was getting the check phone to make sure it was unlocked error also i think what took care of that problem was in the tom's i checked the emulator instead of device.
[solved] XAP can't sideload
It missed the hardreset after the first installation as well. But it's essencial and everything works afterwards perfectly!!! Nice
Hi
I have done the reset after installation, but still cant load xap files.
Tried with Toms but it gives back an error "phone not connected ....."
When I look in the meny on the phoneAdvanced config is there but when I try to execute
I closes after 5sec.
Anyone Please.
Sorry for my bad English
/segepe

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