Database Users

First sync with windows Vista

I am trying my first sync with Vista but when I connect it to PC it starts to look for some drivers. Vista doen't find theme and I can'T sync. What drivers is looking for? Ho can I sync my x7500 with Vista?
Help!

asci said:
I am trying my first sync with Vista but when I connect it to PC it starts to look for some drivers. Vista doen't find theme and I can'T sync. What drivers is looking for? Ho can I sync my x7500 with Vista?
Help!
Click to expand...
Click to collapse
are you using the beta Vista? you need to download the software call windows mobile device center.

Hi, I'm useing Vista Ultimate, no beta, and I still have MDC, but when I connect PPC Vista try to search and download some drivers without success and it doesn't allow me to sync. Previously I was using MDC with HTC P3600 with no problem...
Help

asci said:
Hi, I'm useing Vista Ultimate, no beta, and I still have MDC, but when I connect PPC Vista try to search and download some drivers without success and it doesn't allow me to sync. Previously I was using MDC with HTC P3600 with no problem...
Help
Click to expand...
Click to collapse
have you try connect your p3600 and see whether it sync?

I can't test P3600 because I gave it away. Here it is what I get when I try to sync:

I don't read your language, but based on what you've said, try checking windows update, while your athena is connected. Perhaps, there are files for you to download after you connect. I have Vista Ultimate as well, and the drivers did install when I first synced, so you should be able to have them too.

Really I dont' know what could it be. However the message window say that:
it's necessary to install GENERIC RNDIS DRIVER
What the hell!!!!
Now I'm trying under XP and I have no problem...what could it be? Any suggestion?

asci said:
Really I dont' know what could it be. However the message window say that:
it's necessary to install GENERIC RNDIS DRIVER
What the hell!!!!
Now I'm trying under XP and I have no problem...what could it be? Any suggestion?
Click to expand...
Click to collapse
I'm using Vista Business with Dopod U1000 and it runs flawlessly.
But I was getting Hell with Dopod 900 WM6 and Vista synchronization. So much problems, bugs, and inconsistencies.

Ohhh, thats what it says. Microsoft supply's in most cases generic remote NDIS drivers for at least USB, so vendors won't have to create their own specific drivers (or so I've read, anyway ). Do you run Vista 64? I've heard of 'RNDIS driver missing' issues with Vista 64. You may also want to check your startup disk you received with your Athena. I realize you use WMDC, but there may the RNDIS drivers bundled with Activesync, that you may be able to pull out. Just a thought, and other than that, I'm not sure what else to say, except look on the net. Good luck, I can only imagine how frustrating this must be for you.

Just to let you know i also run Vista Ultimate 64, and uses WMDC, the first time i connect my DOPOD U1000, it install the driver straight away without any problem, then i can start sync with no problem.

mysticbluebmw said:
Ohhh, thats what it says. Microsoft supply's in most cases generic remote NDIS drivers for at least USB, so vendors won't have to create their own specific drivers (or so I've read, anyway ). Do you run Vista 64? I've heard of 'RNDIS driver missing' issues with Vista 64. You may also want to check your startup disk you received with your Athena. I realize you use WMDC, but there may the RNDIS drivers bundled with Activesync, that you may be able to pull out. Just a thought, and other than that, I'm not sure what else to say, except look on the net. Good luck, I can only imagine how frustrating this must be for you.
Click to expand...
Click to collapse
I'm running Vista 32. About startup disk it could only install Activesync and really I can't fiugure out how to extract drivers needed. About net solution, Vista couldn't find drivers on line...

off topic question to mystic blue..
can you post your avatar as a large image?
thanks..it looks interesting your UI..

Here are a few screenshots. Using Wisbar Advance 2, Wisbar Advanced Desktop, Weather Panel, and Pocketbreeze.

UHm very very OT...please some advice about my problem related to this post will be welcome...

It seems that it cant recognize device...

I Found solution!!!
It's a WMDC bug that start to find RNDIS drivers in wrong folder. So all I had to do was to force it finding drivers in correct folder: C:/windows
Now I can sync!!!
Here it is reference...in italian
http://blog.michelecerreto.com/inde...lema-con-linstallazione-di-un-pda-asus-a636n/

Link here
Got mine working with 64bit windows vista. just deleted that file.

YOU ROCK!!!
YOU ARE THE MAN!!!! You don't have an Idea of how many hours I spend searching a solution for get my htc wizard recognized, your last comment on force the driver search on c:\windows solve my problem too...
But not also with my phone even with a lot of hardware that I can't make get recognized...
Vista seems to be a real pain in.... anyways I don't know how many research I have left but, I have two vista x32 home premiun edition computers one made by gateway and the other by samsung.
And I notice that the samsung one doesn't have any problem recognizing hardware, so I entered to the device manager to see the drivers and I notices must of them run under the 6.0.6000.16389 vista_rtm .....) version and I found that this Driver Kit it's availiable on windows connect for beta testers, so I decide to download them, lets see if this driver kit solve many issues with my gateway.

New Version WMDC 6.1 is available!
New version is available in Microsoft website,you can download freely and install!
It should solve most of the problems!
I'm using Dopod U1000 with Vista Ultimate and WMDC 6.1 without any problem!
My only concern is I'm unable to 'reflow' pdf documents using Vista!(It was very easy with Active Sync4.5 & XP)
Any idea to overcome this problem?
plz share!

dopod 595
i have dopod 595, and now i using vista ultimate 32, i cannot sync my outlook. please advice
thanks

Cant connect to AS 4.5

First of all i really want to thank all the Helmi_c and all the developers; My BA is most updated running wm6.
Well much better than wm5 but I have some issues:
1. cant sync it with my PC in anyways (BT, usb etc), USB drivers are not working correctly.
2. sometimes when i pick or dial a call, i cant hear nething.
and last but not relevant to this, guys how do i stop my BA slider from falling down when I use keyboard.

1. Try delete the actual partnership in AS, sync again; if not reinstall AS on PC
2. No problem here with the sound.

same problem here
I upgraded my XDA2s, customized it,backedup, then upgraded my brothers XDA2s and used my customized backup on his XDA2s.
Now my XDA connects fine, but his doesn't !!!
Both our XDa2s's are identical in everyway.
tried a hard reset and restore from another backup and still no luck!
we were trying to save time re-installing the same softwares.
tried deleting partnerships, no luck. tried spb backup and clone, no luck.
any ideas!

Do you get any error messages on AS? Can you browse the internet from device?

usb drivers
can anybody post usb drivers i think this is the problem cause my device isnt installed properly it says problem with inf file.
whoever is able to connect his device to xp desktop via active sync usb connection, please copy the drivers folder contents from program files in active sync folder.
thanks, hope this works

Is your windows firewall enabled? Since WM6 activesync makes use of a LAN connection to sync with the PC, you must allow activesync trough the windows XP firewall, or disable the windows XP firewall completely...
no sound problems with me...
did you try to install WM6_SoundFix_.cab ?
A-

vista don't recognize hermes

Please note that with the "old" notebock, with vista too, i have use the Hermes without problem.
Just connect via usb and all works fine.
Now with the new notebock (same os (wm6.0 in ppc, and vista home in the notebock)) i have problems.
Vista dont recognize hermes.
so i cant connect ppc to notebock.
Some ona have idea how can i do a connection and a sync with vista.
Ps
i have install the wmdc but dosent works.
Please help.
pps
i have try to unceck enable advanced network funcionality, but when i do this i receive this error:
Fallied to disable RNDIS to use serial.

nobody can help me?

Damn
im going be crazy.
if i use internet sharing and conect the pda with notebook all works fine.
Pc find the rnids device and i can go to internet.
But if i try to sync the pc dont reconize the ppc...
welcom to the VISTA world

I've had nothing but issues with Vista and WM6 on my Hermes.
The few things I can suggest.
1) As you say Disable the Advanced networking....
2) Connect directly to a USB port, not through a hub.
3) Try soft-resetting your phone between connection attempts.
4) Remove associations between Vista and your phone.
I find that the first time I connect it everything's good, but on subsequent attempts it's hit and miss.

If you are using vista, there's an update for Windows Mobile software on the microsoft website.
http://www.microsoft.com/windowsmobile/devicecenter.mspx
you need to install 6.1 for it in order for WM6 to work with vista.
Cheers

nitrocell said:
If you are using vista, there's an update for Windows Mobile software on the microsoft website.
http://www.microsoft.com/windowsmobile/devicecenter.mspx
you need to install 6.1 for it in order for WM6 to work with vista.
Cheers
Click to expand...
Click to collapse
If he is using the same version of WM Device center on both computers and i am assuming he is, then i doubt it will fix the problem by downloading the latest version as i have that version installed on both my pc's.
I had the same problem, where windows just detected the device as an unknown device and therefore wouldnt let me sync.
right click on my computer and click manage, then plug in your device and see if you have any unknown devices appearing if you do right click on it and click uninstall then unplug the device and wait 10 seconds then plug it back in, this solved it for me. Although i still have to do this every so often. But at least it allows me to sync with both my pc's

Activesync doesnt work

I am not able to use active sync after doing a WM6 upgrade (I used WM5 before)...
I tried all ROMs available - but ActiveSync doesnt work.
Funny part is - when in cradle I am able to do upgrade, but active sync doesnt work.
Any views / clues

You need the latest version of ActiveSync if you're running WM6.

Yes, I am using the LATEST active sync software in my PC !!!

tried to use bluetooth rather then usb to see if that works?

tried downgrade to WM5, then upgrade to another version of WM6.

Guess what....
I uninstalled Activesync and then reinstalled the same version again...
NOW it works... Nothing more - it works now...
Hope it works for others too

Actually there is no need to reinstall Active Sync, the best way is to delete the device from the activ sync with no device on cradle and then place the devie on cradle.

April 1 said:
Actually there is no need to reinstall Active Sync, the best way is to delete the device from the activ sync with no device on cradle and then place the devie on cradle.
Click to expand...
Click to collapse
I tried this first - but with negative results...
Uninstall & re-install was just a try - and it worked

Uninstall and install
How did you uninstall and reinstall ActiveSync on Windows Mobile? Is there a separate cab available,and if so, where?

WMNovice said:
How did you uninstall and reinstall ActiveSync on Windows Mobile? Is there a separate cab available,and if so, where?
Click to expand...
Click to collapse
He is talking about uninstalling on PC, not on mobile.

April 1 said:
He is talking about uninstalling on PC, not on mobile.
Click to expand...
Click to collapse
Thanks right... Uninstall the ActiveSync and re-install it. Dont forget to restart your PC... and try to SYNC - it could work then

Restarting WMDC
Another option, less painful than uninstalling, is killing the wmdc.exe process in Task Manager and restarting the Windows Mobile Device Center. Works very often.

HTC Sync install problem & no PC Sync

Second day with my Hero and really like it so far, but;
When I tried to install HTC Sync, near the end of the install, I get,
"Generic Device Management Executable has encountered a problem and needs to close",
and wants to send a report to Microsoft, after dismissing the first one another one the same comes up, then after the install I get;
"Unable to create a device manager instance".
When I try to Sync with the PC, HTC Sync won't find the phone.
I've tried the HTC Sync that came with the phone and the latest from the HTC website with the same results.
I'm running Windows XP Home, fully up to date, anti-virus is disabled during the installation.
I have spent the best part of eight hours today searching this site and googling the problem, I've found people with the same or similar problems and still can't get it to work.
Any help would be greatly appreciated.

I have the same problem, tried uninstalling/reinstalling both versions, but the problem still exists.
I am also running Win XP SP3.

Lupus77 said:
I have the same problem, tried uninstalling/reinstalling both versions, but the problem still exists.
I am also running Win XP SP3.
Click to expand...
Click to collapse
Me too. XP SP3.
Speaking directly to HTC gave no answers, and I gave up as I don't need to sync to outlook.

Im having problems getting HTC 2.04 to work after update.
C:\Program Files\HTC HTC Sync\Application launcher\Application Launcher.exe
This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.
And no it didn´t, tried it. Has tried remove and afterwards reinstall, but still not. Connection to USB is working, but can´t sync.

Just for info, I emailed HTC yesterday and got a reply back today. I tried it, but it didn't solve the problem, good customer service from HTC though.
I've pasted it (as sent) if anyone wants to try it, god luck.
"please try the following on you PC. STart, sun, msconfig, services, "hide all Microsfot Services" then "disable all", start up, "disable all", apply, close and reboot. Try the install again in this mode with no internet connection plugged in (as your AV will be fully shut down). If this works, you can reenable evertyhing, start, run, msconfig, normal startup, apply close, and reboot."

Lol, looks like a bold move
But good idea with the services, maybe we can narrow it down.
Do you have Itunes installed? Just a wild guess now as I have it installed, maybe the Apple Sync conflicts with HTC Sync.

Im not sure if that im able to do the services thing, but i will try.
No itunes is not on, but at home im using Vista 64 with itunes and its working!

Hmm, didn´t work for me.
Hope that HTC will come with an update.
For now im using CompanionLink to sync between Lotus Notes and Google Calendar, but it will only work for 2 weeks, then i have to pay.

Didn't work for me either. I tried disabling all not needed services.
@SharDK Do you have the problem in Win XP SP3 too?

@Lupus77
Yes its Win XP Sp3
Sry i wrote fail in my nick, its Shark, but nevermind

New reply from HTC.
"Are you able to try again in Safe Mode? "
Tried but still no good.

Is anyone here who got the HTC Sync working with Win XP SP3?

Phone not being recognized by the HTC Sync program
I had no problem installing the HTC Sync software BUT it does not recognize my phone. Yes I am running Windows XP Service Pack 3. I have read the manaul carefully and done everything they say, including enabling USB debugging. But to no avail. I also have tried both the new and old versions of the software.
PLEASE HELP!! I need to update my ROM

Weird, since before upgrae i had no problem connecting to sync either in Vista nor Xp SP3.
But after, then XP SP3 gives problems.
@Salmanbodla
When you connect to XP with USB, do you mount the SD card!
If you can here´s driver for XP http://www.pdauser.dk/files/driver.zip
When you connect, go to Device manager and look for ADB and try update the driver. Even try connect the Hero 2-3 times mounting the USB, that way i got the ADB in device manager. But then Sync failes, but had no problem before update.
I wrote HTC yesterday, so hoping that they will come with a solution.
Now they returned an email, writting to me that since i have a Danish Win XP, i have to install sync in Program Files/HTC/HTC sync
Im sry but im not using a Danish XP, so therefor its in the right place already.
Looks like HTC ´dosn´t have a solution for sync, very bad, since i have to use it to sync Lotus Notes at work.

Latest from HTC. Want NFO logs.
Latest Email from HTC:-
"HI STephen,
We are trying to replicate this issue here, are you able to send us the NFO logs?
Many hanks
MIke"
It's nice to see they have an interest in the problem.
Now the question. How do I send them the NFO logs? I'm a bit lost here.

Just wanted to add my "me too". I'm experiencing the same problem.
It used to work but since I reinstalled XP (serious crash) I get this error when trying to start HTC Sync:
C:\Program Files\HTC HTC Sync\Application launcher\Application Launcher.exe
This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.
Click to expand...
Click to collapse
The only difference between my old and new install of XP is that my old install was SP2 and the new install SP3.

Me too
I cant get HTC sync to work on Windows VIsta. Had Hero for 2 weeks. But cannot connect with HTC sync. I only need this for ROM upgrade... not for syncing.

Stephen did you get an answer from the htc support.
I have the same problem.

Has anyone had luck fixing the issue with HTC Sync refusing to run because 'the application isn't configured properly'?
It worked fine for me about 2 weeks ago with Win XP Service Pack 3, but doesn't anymore. I'm not entirely sure what I've changed since. I went on Windows Update and downloaded these patches (Update for Root Certificates [September 2009] (KB931125), Security Update for Windows Media Format Runtime 9, 9.5 & 11 for Windows XP SP 3 (KB968816), Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430), Security Update for Windows XP Service Pack 3 (KB952069), Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)); I changed which SATA port on my mobo the hard drive connected to; and that's about all I know of. Everything else would have been using programs already installed, which I had used before trying to use HTC sync.
I'm not sure which version of HTC Sync I used before, as it may have been the one on the SD card when the phone shipped, or it could have been downloaded from the website. It was probably the one on the SD card. Yesterday I tried uninstalling it after the error message and reinstalling v2.0.4 downloaded from the HTC website, but still no luck.
So, has anyone had any success with this?

Steven__ said:
(Update for Root Certificates [September 2009] (KB931125), Security Update for Windows Media Format Runtime 9, 9.5 & 11 for Windows XP SP 3 (KB968816), Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430), Security Update for Windows XP Service Pack 3 (KB952069), Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)); .
Click to expand...
Click to collapse
Any chance you can uninstall those updates to see if they are the offending items?