Database Users

Help needed , HTC Touch screen error!

Ok first of all a big hi to this great community (xda team) and users.
Im new to this stuff but im in need for a little help, and i hope someone is willing to help me.
I have HTC Touch and im having problems with it. Its broken now it doesn't work. Not to forget to mention the phone i own is chinese made, which means i think is not the original one (even it looks and acts like the real one).
After modifying some phone applications, by installing tweaks and applications i found on internet, i installed some modified Keypad application, and after using it a while, one day it stopped responding and instead of showing Number keys, it only showed black buttons. SO i tried to uninstall it and after successful uninstall i restarted the phone but it showed me the screen aligning thing and i did what was required it booted but was not working properly. so i did several reboots, and then even tried reseting it. after several tries im now stuck on screen error.
I uploaded two videos on youtube how the screen gets mixed and the other problem, hard reset won't work on my device.
Links to videos:
video 1:
http://www.youtube.com/watch?v=ivS0tALyvd0
video 2:
http://www.youtube.com/watch?v=t0DyOiw7Pkw
i would be very happy if anyone could tell me what to do with my device.
PS. Im newbie so i might need some simple instructions if possible.
Thanks in advance.

No one cant help???
I hope someone is willing to give me some instructions...please!!!
Best regards. Gjizaqin

Very strange.
I havent seen any so unhelpfull forum like this :-( im really sad.
I posted the thread asked for help, explained the thing in the best way i could, and no single reply even the one "we can't help" would be nice to see.

Update to my post:
Im writing this with idea of helping others and pointing people to right direction. After maby 1 month of hard exploring i repaired my htc touch (chinese clone)
The phone im using is also known as Elf0100.
So how i fixed the problem:
After trying many many times the standard Hard reset method (Send, stop keys pressed and presing soft reset button with stylus) this method doesn't work with chinese htc clones. So anyone out there having Chinese Htc clone, the right method for doing Hard Reset is: Hold Volume Up & Camera Key pressed, and press Reset button for about 3 seconds without releasing Volume up and camera buttons. After that you should get blue screen, and in the top screen will be shown "Boot loading, hard reset, or something like that im not very sure".
Anyways if you have your Windows mobile damaged (like the one i had), you can repair it with the following method:
1. Download the manufactured version of Windows (or maby this is called ROM) from this site.
2. Format your HTC memory card (Micro SD card), so it will be clean.
3. Move the update.img (you already downloaded from the site) to root directory of your Memory card.
4. Press Volume Up button on your htc and while keeping it pressed , press the reset button.
You should get the blue screen telling the update being downloaded. Wait for a while and it will tell that Update is successfull and your phone will be rebooted.
THis is it.
Although i didnt get any help from this forum, i know i might help others cause this is most frequent place regarding PPC.
Best regards to all.

gjizaqin said:
Update to my post:
Im writing this with idea of helping others and pointing people to right direction. After maby 1 month of hard exploring i repaired my htc touch (chinese clone)
The phone im using is also known as Elf0100.
So how i fixed the problem:
After trying many many times the standard Hard reset method (Send, stop keys pressed and presing soft reset button with stylus) this method doesn't work with chinese htc clones. So anyone out there having Chinese Htc clone, the right method for doing Hard Reset is: Hold Volume Up & Camera Key pressed, and press Reset button for about 3 seconds without releasing Volume up and camera buttons. After that you should get blue screen, and in the top screen will be shown "Boot loading, hard reset, or something like that im not very sure".
Anyways if you have your Windows mobile damaged (like the one i had), you can repair it with the following method:
1. Download the manufactured version of Windows (or maby this is called ROM) from this site.
2. Format your HTC memory card (Micro SD card), so it will be clean.
3. Move the update.img (you already downloaded from the site) to root directory of your Memory card.
4. Press Volume Up button on your htc and while keeping it pressed , press the reset button.
You should get the blue screen telling the update being downloaded. Wait for a while and it will tell that Update is successfull and your phone will be rebooted.
THis is it.
Although i didnt get any help from this forum, i know i might help others cause this is most frequent place regarding PPC.
Best regards to all.
Click to expand...
Click to collapse
Hi gjizaqin,
I feel sorry you lost valuable time looking for an answer to your problem (and found it alone !) but I think you are too hasty to blame this forum. I am myself quite new here and I've already learnt so much using the "search". For instance I found another remark of yours in another thread and also found this http://forum.xda-developers.com/showthread.php?p=2466074#post2466074 where you have your answer
Another reason is the title of your thread Help needed , HTC Touch screen error! like me probably others understood you have a technical problem with your screen (broken or damaged) and nobody could help you but repair shop...
I trust you'll continue contributing here because your last post proves you're a gentleman.
All the best !!!

tito12 said:
Hi gjizaqin,
I feel sorry you lost valuable time looking for an answer to your problem (and found it alone !) but I think you are too hasty to blame this forum. I am myself quite new here and I've already learnt so much using the "search". For instance I found another remark of yours in another thread and also found this http://forum.xda-developers.com/showthread.php?p=2466074#post2466074 where you have your answer
Another reason is the title of your thread Help needed , HTC Touch screen error! like me probably others understood you have a technical problem with your screen (broken or damaged) and nobody could help you but repair shop...
I trust you'll continue contributing here because your last post proves you're a gentleman.
All the best !!!
Click to expand...
Click to collapse
Thanks for your reply tito12,
Anyways its nice forum but not very newbie frendly. I guess the way I wrote this thing will be much easier for any newbie to fix his china htc, without talking too much about roms, loaders etc etc, wich is very confusing for newbies (like me and others).
I thought it was screen problem cause my htc was getting some messy colors while loading (you can see it in the video i provided). And i stated "unhellpfull forum" by keeping in mind that more than 200 people viewed the thread, and not even single one said simply : "i have no idea, or sorry" so i know someone will try to help me out.
Anyways as a owner of HTC I will still contribute to this forum, in the way I can but words I wrote could be some kind of newbie impressions.
Best regards to all.

Sorry to see no one could help you out - maybe its because its a clone and most users here have real genuine ones? Anyway its great to see you got it fixed and stick with the forums as I am sure you will learn a lot from them and soemtimes get an answer. I find that hardware questions dont get many responses but if you go into say a skinning forum you will get more replies.

HTC touch ELFIN HELP

Hi everyone.
This is my first time in xda and i am here posting because i have a problem with my htc elfin.
I bought the phone from e-bay. The seller told me it was unlocked but in fact it wasnt. It was on Orange and i had to unlock it using a program i bought on ebay (latter i saw it for free online ). The program was designed for htc elf but i was told it would work. Well, in fact it did, but i have a problem... The phone easilly loses network and even when it was network it wont make or receive calls... Texting works ok... I really dont know what to do... Can anyone help me??
Best regards

Hi,
Well, I hate to break the news to you, but it does kind of sound like the phone may be broken... two things you could try anyways:
a) Perform a hard-reset: Switch off your phone, keep both phone buttons pressed (green&red) and switch it on. The out-of-box state will be restored and all your data will be erased (!). So backup your contacts before doing this.
If this does not work, then it is highly likely that your phone has some sort of hardware-issue. But you may still want to try
b) Upgrade the firmware of your phone (including the radio part!). Just look around in this forum, there's basically everything you need. Always pay close attention to the how-to-guides & make sure you proceed exactly as decribed there.
Good luck,
murosama

Hi
I tryed what you said. Hard reset made nothing but updating rom did... I his working better but not perfect... Maybe some antena problem dont you think?

HTC touch chinese clone

HI all.Already five days I got home the phone with China's navy much I enjoyed it, but I just had a great sense of helplessness. From the first day I have with this phone problem: after about five minutes of operation to stop responding touch screen or soft reset helping jse since I do not even hard reboot (press and hold volume up button + camera and then use the stylus to do reset). So I excluded the battery for about 5 minutes after that time I re-inserted the battery into the device and turned on him when everything started to work so I found an item MASTER RESET and then I made it proceeded normally, but up to the display settings when I finally managed to set the display (approximately on 10 attempts!) and again the phone worked well. then I try to delete the original touch Flo, but unfortunately it did not too. when the device is put in stand by mode and turn on the device after the display was not functioning again. Then I thought to try different combinations of key presses to obtain a hard reboot. Finally, I managed to find kobinaci functional buttons: I dragged the button at the same time receiving a call (GREN), and click the camera and I have soft reset then whole screen changed color to blue and make the hard reboot, unfortunately, I stopped at the display because the touch screen does not respond anything! Did not even remove the battery! Please ask for help, please
Do you use MIO 350 with this device but I never had the slightest problem and to use non-original rom
http://www.youtube.com/watch?v=Bvd3z6fpXrQ
I apologize for my English using Google translator

i think the clone rom is corrupted
infact i really dont think clone model will even let you update the rom too
it could also be cause of damaged Hardware

Yes it seems you're right. It looks at the failure of hardware
thx.

hello there. for you and anyone else with china htc problem this is the solution for it.
go to this page and download the IMG file called "update.img" from this link
then follow this steps.
1. Format your HTC memory card (Micro SD card), so it will be clean.
2. Move the update.img (you already downloaded from the site) to root directory of your Memory card.
3. Press Volume Up button on your htc and while keeping it pressed , press the reset button.
You should get the blue screen telling the update being downloaded. Wait for a while and it will tell that Update is successfull and your phone will be rebooted.
THis is it.

sundar83 said:
hello there. for you and anyone else with china htc problem this is the solution for it.
go to this page and download the IMG file called "update.img" from this link
then follow this steps.
1. Format your HTC memory card (Micro SD card), so it will be clean.
2. Move the update.img (you already downloaded from the site) to root directory of your Memory card.
3. Press Volume Up button on your htc and while keeping it pressed , press the reset button.
You should get the blue screen telling the update being downloaded. Wait for a while and it will tell that Update is successfull and your phone will be rebooted.
THis is it.
Click to expand...
Click to collapse
This I have already tried, but without success. The combination of pressing volume up and press the soft reset using stylus on my device does not work!
I only managed to make hard reset but it was an interesting combination of a call button (green) and the camera button and then using the stylus, I made hard reset the whole screen changed color to blue . On my device, which was served on the operating system was installed WM 6.1

These Chinese guys are really smart. First they invented 2-sim IPhone, now Elf... Keep going people...

Today, I wrote that my phone is defective. So I have to send him to HONG KONG. When I receive a repaired or new I know how it turned out

Anyone tried to install Onyx Rom on this device?

So yesterday I was a new HTC touch (chinese clone) and everything is still fine

sinc with pc
Hello,
I got a china HTC recently, but the instalation software didn`t come with it. So i can't connect the cell phone with my pc, becouse pc is not recognizing the phone. Someone knows where can i get it?
Thanks!

laisef said:
Hello,
I got a china HTC recently, but the instalation software didn`t come with it. So i can't connect the cell phone with my pc, becouse pc is not recognizing the phone. Someone knows where can i get it?
Thanks!
Click to expand...
Click to collapse
Do you have installed - Active sync?

laisef said:
Hello,
I got a china HTC recently, but the instalation software didn`t come with it. So i can't connect the cell phone with my pc, becouse pc is not recognizing the phone. Someone knows where can i get it?
Thanks!
Click to expand...
Click to collapse
If you are using Windows vista or windows 7, you need to have Windows mobile device centre from the Microsoft website installed.

Yes, I have the activeSync installed in my pc, but it doesn't recognizing my phone. I'm using Windows XP. Any suggestion to solve my problem?
Thanks!

laisef said:
Yes, I have the activeSync installed in my pc, but it doesn't recognizing my phone. I'm using Windows XP. Any suggestion to solve my problem?
Thanks!
Click to expand...
Click to collapse
Perhaps Chinese clones are still not quite the Windows Mobiles they claim to be?

Could you tell me, is this device also DX's?

Smolikrv said:
Could you tell me, is this device also DX's?
Click to expand...
Click to collapse
With NTC on the front I think you have your answer already.

And as I understood, I can't install origital WM from HTC on it?

enigma1nz said:
With NTC on the front I think you have your answer already.
Click to expand...
Click to collapse
Could you tell me, is that a real OMAP Processor, or it's just written so?

Smolikrv said:
Could you tell me, is that a real OMAP Processor, or it's just written so?
Click to expand...
Click to collapse
How would I know from that picture? They copied the entire bloody device and installed WM6.1 on it, they didn't call it HTC on the front to avoid getting their arses sued or customs stopping their product, I can bet you the internals are not in any way related to HTC, what is the sense coming here with inane questions?? You already know you don't have the genuine HTC product, you knew it the minute you bought it, you still want to ask members of this forum if you have the real deal?

mildisek88 said:
Do you have installed - Active sync?
Click to expand...
Click to collapse
I ha ve possible solution
Link
http://www.dealextreme.com/forums/Forums.dx/Forum.12811~threadid.184085
this solved my problem
hope this help

think I have received a clone t3232 =-(

Gday all.. Think I have received a clone of a HTC T3232 from ebay, its even in HTC covers, how bad's that! (dispute in progress).
It does not respond to the HTC reset method (volume down & enter while switched off, and the small reset button at same time) so I can only presume its a clone.
Anyway the main problem is screen calibration, its out by miles, I cant even use the slide bar down the right hand side of screen.. I have done the calibration about 20 times via display settings and it does not help, the best reset I can do is via the clear memory tab in settings, that didnt fix it either.. Im not sure what its issue is, cant even figure out what sort of phone these "ripoff merchants" have sent me..
Any help would be much appreciated & thanks for reading my post

matt47 said:
Gday all.. Think I have received a clone of a HTC T3232 from ebay, its even in HTC covers, how bad's that! (dispute in progress).
It does not respond to the HTC reset method (volume down & enter while switched off, and the small reset button at same time) so I can only presume its a clone.
Anyway the main problem is screen calibration, its out by miles, I cant even use the slide bar down the right hand side of screen.. I have done the calibration about 20 times via display settings and it does not help, the best reset I can do is via the clear memory tab in settings, that didnt fix it either.. Im not sure what its issue is, cant even figure out what sort of phone these "ripoff merchants" have sent me..
Any help would be much appreciated & thanks for reading my post
Click to expand...
Click to collapse
I think (and I could be wrong) that its volume down and enter then the power button for the touch 3g.

yes I tried that to, doesnt seem to work.. this is why im wondering if this thing is a HTY or something similar to a HTC, in HTC covers.. quite a letdown ..
the digitizer is miles out of wack .. is there a chance this is a rom issue or would the touch pad its self be shot ?

I've read somewhere about a clone having a different brand processor, check your system information:
start -> settings -> hardware
The real thing has the qualcomm 7225

Try to download an official rom update from the htc website. You will have to enter the serial-number of your device. If they deliver the download to your pc, you can be pretty sure it is not a fake one...

Is it not vol+ vol- and the power button all at the same time for hard reset?

Ok thanks guys, getting somewhere but its not all good, it has a Marvell pxa300 624MHZ CPU
one of the first things I tried a few days ago was updates from the HTC site, and it did NOT accept my serial number, so I think its a clone for sure. so my question is, will origional HTC software work on this clone if I download it from this site, OR will it not work because of the different processor ?
Should I even bother flashing the ROM as the opsys seems to be working fine, just the digitizer is out by miles, I ran DigItest last night and the screen was not always responding in the correct spot, correct maybe 50% of the time and the other 50% of the time it was miles out. almost NOnresponsive around the edges of the digitizer.
The seller I got it from also sells digitizers for this model lol.. I have to wonder if he didnt try to repair this phone from new, maybe a factory second or something ..
So guys whatya think?, flash rom, or grab a new digitizer from the 3bay ?

You got a clone for sure. But if you have buy it for less money i think its obvious its a clone. I got a clone too but i'm very happy with mine. No hardware issues for now, only some hard resets. I think you cant put a original ROM on a clone or can you? Btw in the phone info if for the model you got T3238 then you can be 101% sure its a clone
P.S. Btw the clone dont have build in GPS.

ok, yeah its t3238.. im prety sure it has inbuilt gps, they a$$ured me it did, but anthings possible im yet to test it coz the digitizer screens annoying me to much, dont want to even attempt to try and use it until I fix it.
Dont think the HTC rom works but im not 100% sure, im not used to these phones & there ways yet, still pretty much learning !

well, did you buy a clone or did you buy the real tough 3g? what did the presentation look like? i mean if the presentation lied to you, you did not pay money for the clone but for the real thing. then you might be able to redo the contract with the seller... maybe... good luck!
found the clone!
http://www.cectunlocked.com/OEM-HTC-Touch-3238-3232-Quad-Band-Phone-with-Windows-Mobile-6.1-WiFi-GPS.html
well...

ahh its a spitting image of a HTC, its in HTC covers, with HTC written all over it, apart from one spot I found inside the rear cover its clearly marked HTY.
The seller I used on 3bay told me it was a HTC not a clone, his discription was very deceiving. The phone turned up in a HTC box, with a HTC disc & HTC instructions, batterys and all other accessories INCLUDING THE BOX lol are all origional HTC products, apart from the phone its self! .. the phones a cheap ripoff - in a HTC box. go figure..
Still wondering if it needs a digitizer or the rom flashed..

I've also recently received a 3238 model which i believe to be cloned. It's in Chinese and i want to flash it to English but am unable to perform a HardSpl. If i hold down volume and press the on button i just get a screen that says ''USB update mode'' nothing happens if i try to run v4.1. If i try to run a new ROM i get error [206] unable to connect. Anyone have any ideas on how to get an English ROM onto it? Any advice would be much appreciated!

thers a seller on ebay that has the english rom for them, but he wont share
otherwise i dunno, HTC need to sue them
he did tell me its "over 60mb" .. i couldnt find it, getting really sick of the site of chinese to english translations! lol..
.. im going to buy a case of bourbon - stuff this phone, I hate it
.. LOL !!
IT WASNT MENT TO BE THIS WAY

matt47 said:
The seller I used on 3bay told me it was a HTC not a clone...
Click to expand...
Click to collapse
So! There is the fact! He did not give you what you have bought! He did not fullfil the contract! Give him a deadline to send you a proper HTC Touch 3G, afterwards cancel the contract, get the money back and get a proper one by amazon or some other good store.
Next time when buying a clone, do it directly here http://www.china-phone.org/ or check here for nice clones http://www.clonedinchina.com/.

Loool! I think the fake HTC 3G has an even more powerful CPU then the real one !?
Can that be?
624MHz vs. 528 MHz - I'm not too familiar with cell phone CPUs but 96 more
fake real

I'm glad I read this thread. I'm looking for a Jade, saw a T3232 that was a good price on ebay, then spotted it had dual sim

HI 79, there is no contract I bought it outright, a damaged claim is in progress so effectively this phone wont cost me anything , hopefully Now i just have to save the phone from the bin !!!
DUAL SIM ? .. This clone does nOt have dual sim, its exactly the same layout as a HTC 3G .. very hard to pick from a HTC inless you have seen a HTC before, you wouldnt really spot the difference..
I think mine may have a faulty digitizer, Not the Rom.. Whos with me on that ?.. As the digitizers not to expensive and the jobs not that hard, im thinking of giving it a go, could be easier than trying to find the rom ?..
U guys/gals think its worth a try or should I wait until the roms up and try that first ?

jiga man said:
I've also recently received a 3238 model which i believe to be cloned. It's in Chinese and i want to flash it to English but am unable to perform a HardSpl. If i hold down volume and press the on button i just get a screen that says ''USB update mode'' nothing happens if i try to run v4.1. If i try to run a new ROM i get error [206] unable to connect. Anyone have any ideas on how to get an English ROM onto it? Any advice would be much appreciated!
Click to expand...
Click to collapse
I cant even get to that screen with that method so im wondering if either your clones different to mine, OR maybe yours is a proper one ?.
Does it have HTY in small letters on the inside of the the back cover by any chance ?

It doesn't say HTY anywhere on the phone but if i run my finger over the HTC part of the lettering on the battery it is slightly raised, seems they've craftily painted over the original lettering. I've compared the phone to a real one and it is slightly bigger in size. The phone actually works really well, don't have any issues with it, just want to get it into English!!

I just went on ebay to check the prices on the Jade. The ones that are $200 are obviously clones. The real ones are atleast 350+. I was able to get mine for 320 with the 8% from live checkout

Cyprus HD touch HD with Spanish Rom. I would like to flash To English.

Hi, well. here goes.
I bought a blackstone from someone in Cyprus. It had been dammaged. Both the screen digitizer and the LCD display looked like cracked Ice.
Bought replacements. Stripped phone, replaced broken bits.then re fitted it all. Phone now boots and asks for a password to unlock to use.
Now we all know this may mean something. But let's not go there! I am sure it is a genuine sale..
Anyway, As this is locked and has a Spanish rom installed & I cannot access because of the lack of software to sync the phone. I was wondering if someone would be kind enough to help with the ongoing upgrade flashing etc?
The phone shows on bootloader the following SPL-1.14.0000
Micro Blackstone LED V6
On the black boot up screen after the logo. It shows R104.25.14
What all this means is beyond me.
All I would like is to see the desktop and use the phone.
Can anyone help by pointing me to the things I need and software to sync & flash the phone.
Any help would be greatfully appreciated..
Thanks.

i have the same problem here
win 6.1