Hi All,
I have a TYTN S/N 640
Screen goes black randomly although power / backlight / button lights are still on.
I have tried with/without radio, no software installed soft/ hard resets
It even did it after booting from a hard reset.
sw i installed 1.35 tytn rom same thing
Any ideas?
Searched forums couldnt find anyone with the same issue, apologies if I overlooked something.
Thanks
xdaer said:
Hi All,
I have a TYTN S/N 640
Screen goes black randomly although power / backlight / button lights are still on.
I have tried with/without radio, no software installed soft/ hard resets
It even did it after booting from a hard reset.
sw i installed 1.35 tytn rom same thing
Any ideas?
Searched forums couldnt find anyone with the same issue, apologies if I overlooked something.
Thanks
Click to expand...
Click to collapse
i am faced with the same issue too. hope someone is able to assist.
This sounds suspiciously like the DSOD problem that plagued the Sprint and Verizon 6700 Units. DSOD = Dark Screen of Death After much research the problem was found to be caused by the SD Card. More specifically having programs installed to the SD card, it seemed power managment was not properly implemented or something and often times when something was accessed on the SD card while the unit was in suspend it would exhibit the same symptoms you described.
There is a long forum post about it here.
http://pdaphonehome.com/forums/ppc-6700-xv6700/79197-regedit-i-have-made-make-6700-more-stable.html
my screen washes out white sometimes
Mine will turn the backlight off randomly when I start to enter a text message or an email... it turns back on after I press a button however.
DSOD? Yikes sounds terminal! As for the SD issue, the screen went dark after a hard reset / rom reflash with no sd or sim card in.
I'm going to send it back to HTC Europe, hopefully they'll swap it? Anyone had any experience with an RMA to these peeps?
Thanks
SOD and White Out Screen
Guys:
Let me share this with all. I got the white out screen of death on my TyTN about a month after I bought it. I would take the unit out of sleep, it would momentarily flash the good screen then fade to white, then black. I thought this was a software issue with something I had installed, so I re flashed the phone a couple of times and the problem persisted. This problem is an issue that needs repair, I'm afraid. I tried contacting HTC about this through their website and got no response. I guess they don't talk to peons like us. So, a week later, I contacted the place where I bought it in the USA, networkingrus.com, since it was still under warranty and they gladly issued an RMA...return merchandise authorization for repair. They said this was a common issue with many TyTNs and I was surprised at their high level of customer service with these guys in contrast with the ignoring I got from HTC directly. Once they received my phone here in the US, they forwarded it to the US agent/wholesaler who then sent it to HTC Europe in the UK for repair. The turn around time for my situation was about 6 weeks, but it was during the holidays, so figure normally it would take about 4 weeks before you get the phone back under normal conditions. They repaired it very well and it works flawlessly....however, they do flash the repaired phone with the oldest firmware HTC has, so you'll need to do a firmware upgrade for your area/country when you get the phone back from repair, as I did. That's my 2 cents on this issue. So, yes, it is a repair issue.
i have this problem when i open my keyboard and in the same time i play some file in media player. then when i want to write sms, document or something my screen blacks out when i stop typyng
cyberenz said:
Guys:
Let me share this with all. I got the white out screen of death on my TyTN about a month after I bought it. I would take the unit out of sleep, it would momentarily flash the good screen then fade to white, then black. I thought this was a software issue with something I had installed, so I re flashed the phone a couple of times and the problem persisted. This problem is an issue that needs repair, I'm afraid. I tried contacting HTC about this through their website and got no response. I guess they don't talk to peons like us. So, a week later, I contacted the place where I bought it in the USA, networkingrus.com, since it was still under warranty and they gladly issued an RMA...return merchandise authorization for repair. They said this was a common issue with many TyTNs and I was surprised at their high level of customer service with these guys in contrast with the ignoring I got from HTC directly. Once they received my phone here in the US, they forwarded it to the US agent/wholesaler who then sent it to HTC Europe in the UK for repair. The turn around time for my situation was about 6 weeks, but it was during the holidays, so figure normally it would take about 4 weeks before you get the phone back under normal conditions. They repaired it very well and it works flawlessly....however, they do flash the repaired phone with the oldest firmware HTC has, so you'll need to do a firmware upgrade for your area/country when you get the phone back from repair, as I did. That's my 2 cents on this issue. So, yes, it is a repair issue.
Click to expand...
Click to collapse
Got the same issue, not resolved yet. It happens most of the time while I am typing on MSN over wifi. As MSN is yet quite buged he may be the culpit; I may try to investigate a little more this issue.
EDIT: In fact my screen does not turn completely black; it just loses the backlight.
I have kind of the same problem. A while after I've installed official WM6 only the backlight turned on when I woke the device from standby. And sometimes the hardware buttons stops working, when this happends the lights in the green and red call buttons are on, even when I set the telephone in standby. Sometimes when this happends the orange charging light also turns on, and I get a bright blue flash in the bluetooth light(much brighter than the actual bluetooth light).
I've tried to turn of the standby, now the device never get black screen(it seems that the black screen only happends when I wake the device from standby). But still the buttons locks up randomly during the day...
Now I've downgraded to official WM5. The telephone was ok for a while, but now it shows symptomes of the same problem.
Is this a hardware or software problem?
Anyone else have this problem?
Hey I was wondering if anyone could help
I recently spent ALL my money on an SPV M3100, with the good help from this site I got it unlocked, installed hard SPL and flashed the latest HTC WM6 ROM to it.
Everything was going swimmingly until I installed a SIM for the first time. As soon as I activated the phone and the settings were updated to Vodafone Australia the screen went white (you can just about make out the icons at the right angle, but very faint).
My first thought was that the HTC ROM was causing the problem so I changed to Schaps 4.31. However that's when I discovered it's the SIM that's causing the trouble.
The screen works fine with no SIM, but insert the SIM and update the settings and I get a blank screen.
Would be majorly grateful for any advice.
Many thanks,
Al.
b****ks I don't think it is a SIM issue as it's just happened with no SIM!
However it does seem to happen every time the handset goes into sleep mode. It loads up fine EVERY time, but when I retreive from sleep mode there's a white out!
mingis said:
b****ks I don't think it is a SIM issue as it's just happened with no SIM!
However it does seem to happen every time the handset goes into sleep mode. It loads up fine EVERY time, but when I retreive from sleep mode there's a white out!
Click to expand...
Click to collapse
That happend to my Hermes before. After turning on the screen, it would sometimes fade to white or just go white with a button press. It wasn't too bad at first then it got worse. I ended up sending mine in to ATT for a repair, so I know thats not much help, but it maybe your only option if its a hardware issue....
no worries - I appreciate your advice, just out of curiosity though, was it expensive to repair (i.e. almost the cost of getting a new one!).
I've removed sleep mode from the settings, dimmed the screen and set the backlight to cut out after only a few seconds and it's been absolutely fine for the last 24 hours everything else seems to work fine, it's just coming out of sleep that causes the problem.
Blank White Screen - Power Saving Mode
I have the same problem, but it started to occur after the upgrade to wm6.1. When I try to return the power saving mode, the display does not work. He stay in a blank white screen, but all other functions of the unit still running. After a reset it back to normal. The problem of how to disable the power saving mode is the small time of battery life. Anybody got any solution?
Hi
I bought an HTC Touch Dual a month ago.
Today when i wanted to call I noticed that the screen was black (backlight stil on)
Tried to hard and soft reset but doesn't help.
The phone stil works but i have no screen.
Somebody got a solution?
All ready mailed HTC, gues what no response.
Thx
having probz wiv my htc hd mini when i switch the phone on it jus pops up with 'launching Htc sense' and does not go to my home screen i did hard reset and it was fine for 2days but problem has started again. also lock screen keeps freezing could it be a rom problem am using stock rom uk o2 pay and go . can some 1 help?
I had that problem before. Try hard reset. If the problem keeps on showing up, you need to have that unit replaced.
I had mine replaced, and it's working fine.
Hi there,
Just wanted to run this issue past you guys with my htc tattoo. Basically, sometimes my touch screen just doesn't respond to touch input at all, the phone still woks using the buttons but that's all. its random as to when it does it and it can go a week or so working fine.
I've tried re calibrating it (when its working) but the problem still comes back. I didn wonder if the screen was faulty, but its not all the time?
Its still on the original (orange)rom, ive never put an unofficial rom on it.
Could it be a loose connection inside the phone,ive no other screen issues.
I have reset the phone back to factory defaults before but this doesn't stop the issue from coming back
Any help/advice would be great
Regards, Chris