Hi there, on my hero it happend almost 2-4 times a days, that at the beginning of an incomming call (10-15 seconds) the call is dropped by the hero. Does anyone expirience the same problem ? If yes, what will be the solution for that, retrun the phone ? Cheers D
Come on, does nobody have such a problem ???
I guess you've answered your own question!
I'd return the phone if I were you.
Regards,
Dave
I also have the same problem.
It happens when you are on GRPS/EDGE and only when its active (receiving/transmitting data). It's apparently a network limitation not much you can do about it
Bandroid, understand and agree to that. This might be the case. But I had an Windows Mobile device before and it never happend, so must be something with the software on the HERO.
Hi , it happened to me also , the problem is the sim card holder , turn off your phone then check it and make sure its tightly closed , because it becomes loss if you dropped the phone .
Related
When i make a call if it lasts more than about a minute the phone cuts off and the phone shows no signal, after a while the searching bar comes up next to the ariel icon, eventually the signal comes back, but at no regular time, there is no problem when the phone is not being used i.e. it only happens when i make or recieve a call. Tried soft and hard reset and not cured it, also tried changung network settings but this also has no effect, contacted works I.T. department who own the Sim in my phone and they say there is no problem with the network so it must be my P.D.A. help please. P.S. not too much tech jargen please dont know a great deal about the inner workings of the P.D.A. system.............thanx
I don't know how old your device is but it could be your battery that gets easily drained when making a call. My device was 18 months old with its original battery when this happened. After replacing the battery problem was gone.
Any other solution to resolve this issue ? I am pretty sure the problem is bcoz of the battery coz the moment i plug it into the usb port of my laptop, it comes alive (network signal is back)
Try 2 change the panel ...Put original Panel...100% it will work
what Pannel you mean? have similar problem...
Hi there,
I got a Tytn since about 2 months now. I never used the image that it came with but since i tried about 3 or 4 different images and at least 5 different radio versions, I am seeing the device acting really strange. The symptoms I see are:
- device locks up while in sleep mode and sms / calls are not being anounced / logged
- devices loses reception really often, switches to gprs when it had 3g reception 1 sec ago, doesnt want to do calls on the first try(sometimes I need 4 tries)
Sometimes I can solve the problem by setting the device to flight mode and then back to nonflight mode.
Im not sure if it is a hardware problem with my device. When I got it I was barely able to get the stylo in the device or out. Since a few weeks, after some thin foil coming out of the stylus sloy, the stylus goes in fairly easy. Im not sure if that messed up something with my hardware, for example some antenna connection or sth like that.
Do you got any ideas what I could try to fix the problem? Or would sending in the TyTN be the best way to solve that problem?
Thanks for your help,
Pascal
derpassi said:
Hi there,
I got a Tytn since about 2 months now. I never used the image that it came with but since i tried about 3 or 4 different images and at least 5 different radio versions, I am seeing the device acting really strange. The symptoms I see are:
- device locks up while in sleep mode and sms / calls are not being anounced / logged
- devices loses reception really often, switches to gprs when it had 3g reception 1 sec ago, doesnt want to do calls on the first try(sometimes I need 4 tries)
Sometimes I can solve the problem by setting the device to flight mode and then back to nonflight mode.
Im not sure if it is a hardware problem with my device. When I got it I was barely able to get the stylo in the device or out. Since a few weeks, after some thin foil coming out of the stylus sloy, the stylus goes in fairly easy. Im not sure if that messed up something with my hardware, for example some antenna connection or sth like that.
Do you got any ideas what I could try to fix the problem? Or would sending in the TyTN be the best way to solve that problem?
Thanks for your help,
Pascal
Click to expand...
Click to collapse
The problems you outline have all been dealt with in various places in this forum. Use the google sticky post to search.
Some of the more practical issues - stylus, hanging/freezing are dealt with here but also at my mini hermes site:
http://michael-channon.spaces.live.com
However I might be tempted to go for an exchange given the range of issues you have and what may be damage to the radio. (I am not convinced there is damage - the dropping calls issue has a work around - http://forum.xda-developers.com/showthread.php?t=299070 that allows you to choose a set band.)
Depending on where you got the phone may determine whether you need to return it to OEM ROM before returning (if that's what you choose to do)
Mike
I guess I will just go for a return of the phone. I still got a Nokia e61 lying around here. Does anyone of you have any experience with the htc support? I boght the phone at an o2 shop in germany. I guess they will go for a sendin to the manufacturer.
Cheers
Pascal
I just returned my tytn to the shop today. Too many problems with this device. Could anyone of you tell me if that is usual problems or if the tytn runs fine if it is not being touched?
If it does I will get a tytn again, if not I guess i will go for a blackberry or a palm treo, or just stick to my old phone (nokia e61)
Any ideas?
Cheers
Pascal
mine works fine... havent experienced the sleep of death or anything of the sort.. some people seem to have it more with certain roms than other people.. but mine over all is working good...
update your ROM
Hello,
To resolve your problem , you need update the ROM to version Black Diamon, 01-04-2007, radio version 1.07.03.10.
My phone doesn't vibrate anymore.
I've had it for 4 months now, and it never really experienced any real severe injurie but for yesterday I droped it in my car. Though I am not really sure it wasn't broken before. Anyway, now I can get it to vibrate sometimes, once to 4 times max, but then nothing.
Has any of you ever experienced such a breakdown ?
Yes i have,
there are 2 tiny screws above the vibrator. Last month one screw came loose and felt into the vibrator of my phone. mabey thats your problem. Do u heare someting inside when you shake with your phone?
Greets
nope, not really.
and I am too scared to open the phone. better wait 'til next week when I come back home and go straight to reseller to use the warranty.
thanks for the answer though, I feel less alone.
actually I am experiencing many problems at the same time...
I never could connect through GPRS or any 3G stuff, but I assume my provider is in fault. And I just installed WM6 by Faman, and can't even connect to GSM now ! I am going to reflash to normal WM5.
Hope they just change me the phone without arguing (and why not give me a P3600i instead ? yes I know, I'm day dreaming...)
I`m having an awful problem with my HD2.
When using the GSM Band the phone drops almost all of the calls when I cover the proximity sensor. I have tried all ROMs till now but that didn`t help. Also made several hard resets ...
So after a hard reset the Network Band is set always to AUTO. At AUTO when the phone switches from 3G to GSM it automatically ends the call. That`s why I tried using just 3G. When using 3G I don`t get drop calls. But when I tried the GSM option I get it all the time. I have 3 or 4 signal lines, but it still drops the calls.
When I don`t cover the proximity sensor and leave the phone on the table the call doesn`t drop at all - it works perfect in GSM or 3G. That`s strangest part of the problem. How come the proximity sensor has anything to do with the Band of the phone ???
I don`t know exactly what to do .. don`t want to get the phone to repair center because it will take a lot of time to be returned.
Someone had a same issue? Or if someone knows a way to fix this ?
THANK YOU IN ADVANCED !!!
Really someone ?
Have you tried a hardreset? The proximitysensor shouldnt interfere with the radio and definately not drop calls... Have you tweaked your device using an app (ie BsB or similar)?
have you tried a new radio?
Device works like this Hardware<->radio<->rom
So the radio communicates with the hardware and the rom with the radio.
So the radio commands all the hardware functions, not only the "radio" components.
So with a new radio you can have a better way off communication with the hardware and with the rom
I've just tested, and this doesn't happen to me.
However, there is an update for the radio available (actually, it's that SIM Contacts update). Did you apply it? For I didn't do that yet.
And in case you have, it would be interesting to know if others who have applied the update are facing similar problems...
Are you sure that you're not holding the phone at the bottom/back when you test the proximity sensor, I've noticed that touching this area of the phone (where the antenna is located) can have a massive difference to signal strength and in weak areas it can make you drop the call everytime.
WoW ...
Thank you for so many replies.
1st. SMUPPY - I`ve tried all official ROM`s + several cooked ROM`s + 1.61. I also tried without any applications installed, just after I make a hardreset (have made over 50 at least ). Same situation.
2nd. thomas_pieps - Now I`ll try installing ALL different radio ROM`s out there and see if anything helps. Thanks !
3rd. amang2205 - I don`t know about that SIM Contacts update ... will try and post results !
4th. Noony - I never had problems with the reception of signal at all. It happens when the signal is strong enough to drop calls. I tested it with the phone on the table, so without holding it. Immediately after covering the proximity sensor with my hand the call is dropped. So that`s not the issue here!
Thanks all again for all replies. Hope I can fix something !
UPDATE !!!!
Tried installing the hotfix and tried all different radio ROM`s out there.
SAME RESULT .... the problem still exists.
It was an obvious result because as I said previously, that happened also when using the first 1.43 ROM without installing any radio ROM`s or any other 3rd party software. Also after hard reset the result was the same. So I don`t think it`s the radio.
Just can`t figure it out. How come the proximity sensor has anything to do with the network BAND I select ?
How can that be connected ? I would make a video showing exactly where the problem is ....
This is sounding more and more like a hardware fault. The PS should not have any impact on the call connection.
You need to speak to customer support from where you bought it, and ask for a replacement. If you do this, make sure you flash the original ROM back to it
I have another (I assume) hardware issue, because I can`t turn my phone completely off. After selecting TURN OFF it just restarts, or whenever I pull out the battery and place it again the phone starts alone, without me having to press the power button.
Maybe it has something to do with the other problem ... I don`t really know.
The only solution is to go to the store I bought it from .... MAYBE it`s just that!
yep, it sounds like your phone definitely has a case of the crazies. flash back to original spl + stock rom and get a replacement.
Noony said:
Are you sure that you're not holding the phone at the bottom/back when you test the proximity sensor, I've noticed that touching this area of the phone (where the antenna is located) can have a massive difference to signal strength and in weak areas it can make you drop the call everytime.
Click to expand...
Click to collapse
That is *very* true. Question is: how the h*ll am I supposed to hold the phone, if covering the back with my hand causes the signal to drop?
NeilM said:
This is sounding more and more like a hardware fault. The PS should not have any impact on the call connection.
You need to speak to customer support from where you bought it, and ask for a replacement. If you do this, make sure you flash the original ROM back to it
Click to expand...
Click to collapse
Agree wth above, hardware fault.
ps. let us know how things progress!
Finaly I went a sent my phone to repair... will update when it arrives back ... hopefully I will have a brand new phone !!!
c0rp1 said:
I have another (I assume) hardware issue, because I can`t turn my phone completely off. After selecting TURN OFF it just restarts, or whenever I pull out the battery and place it again the phone starts alone, without me having to press the power button.
Maybe it has something to do with the other problem ... I don`t really know.
The only solution is to go to the store I bought it from .... MAYBE it`s just that!
Click to expand...
Click to collapse
I'm not an expert or anything
but it looks like you have a problem with the OFF Button. As this button responcible for turning the phone on/off and ending the calls as well..
so maybe there is an electrical problem with the phone and it glitches..
any way
good luck
Voffchik said:
I'm not an expert or anything
but it looks like you have a problem with the OFF Button. As this button responcible for turning the phone on/off and ending the calls as well..
so maybe there is an electrical problem with the phone and it glitches..
any way
good luck
Click to expand...
Click to collapse
Thought of that too. Maybe it`s something like that. I remember the first time I realized there is a problem ... the OFF button stopped working at all after doing something with the phone (don`t remember what, but it wasn`t anything unusual). It wasn`t functioning for couple of hours and then it started working again. After that happened I started finding problems. So maybe you`re right. Maybe it`s the electricity or something. If there is an expert with hardware around here, maybe he can tell the actual reason for why this is happening.
Strange that it has connection with the network band and with the proximity sensor. If someone had explained a problem like that to me, I would not believe that it`s true. It sounds so strange ...
Hi, i bought an used exec from ebay and received it right now (the seller sayed it was 100% functional) but it have some issues and i want to know if these issues can be easily fixed, if they are sofware or hardware problem... and... HOW TO FIX THEM .
So... here is:
1.: The phone doens't make any sound, (any speakers works, even when i put a headset it doesnt work). But, when i'm in a call EVERYTHING WORK, i can hear like a normal call, or with speaker normally.
2.: Some times when i turn on the phone it shut down after the "windows mobile" screen or it quikshow the today screen and shut down. So i wait and.. it turns on normally ...and some time after it shows the same issue again.
Please please, help me, i don't know what to do .
Ow, wich button should i press for TURN OFF the phone, not to hibernate...
Very thanks for your attention guys and sorry for my bad english,
Daniel.
Hi,
Weather you send back to warranty or you can have a deep read on my singature link and over there you´ll find a full guide to learn how to do hard reset or install a new ROM.
Good luck,
Thanks but i updated to a new Rom 2 times and the issue is still there and i don't have warranty anymore, the cell phone is used. Please someone help
strangely 2 of my 3 unis have had that issue.
..
it resovled itself within the first few hours. i have NO idea what causes it, i wish i could be more help lmfao