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I Have to restart phone to regain GPRS connetion every now and then. I have radio version 1.01.00 and rom version 1.03.00 WWE. My provider is Vodafone in sweden.
If I go to flight mode and back to normal then I can connect to GPRS again. Should I uppgrade my I-Mate to get it to work? Any Ideas what to do?
I've heard of people with similar problems, you need to upgrade your Rom, if you wanna stay relatively safe, upgrade to:
Rom Version: 1.72.00WWE
U can get this from club imate
I'm afraid I can´t find the rom on the Imate Club site. But you belive my problem will be solved by uppgrading the rom right? I´ll have to search for it then. ;c) Thanks.
I sure don't see any version 1.72 on Club iMate at JAM Device Support. The latest available upgrade I see is:
Radio 1.01.00
ROM 1.03.143 WWE
Where do you see version 1.72?
Frank
I believe he's referring to the wrong device. 1.72 was for the I-Mate Pocket PC - not the Jam.
Ok. I have posted a case to Imate and they where about to send a file to correct the problem but I got an emty mail.
Imate support don't know what this is. I'm back on the hunt. Anybody else having the same problem with theirs? Please let me know in this thred
Sincere Apologies, I was in fact dreferring to the I-mate....didnt realise this thread was under magician
Got an ansver from Imate. They sent me an PDF file where they showed me how to set up the GPRS connection. The problem is, been there and done that. I’m totally lost here. Is it only me who has this problem with “magican” and Vodafone? (In Sweden). Frustrating! ;c(
Note: With my P800 and the same location and same SIM = no probem at all.
I have the exact same problem with Vodafone gprs in Sweden
Hi Robert
I have the exact same problem with GPRS. I am also a customer of Vodafone in Sweden. I have this problem regardless of the device I am using. I have been running Qtek 2020, 8010, 9090 and S100 (magician) devices with the same problem for quite a while now.
I have started to think that this is not a device problem. It is probably a problem with Vodafone GPRS. I have contacted their tech support a couple of times about this. So far we have tried disabling/reenabling GPRS on my account and switching to new Sim-cards. None of this has worked so far.
I am using their twin cards service switching between different phones, I am not sure if this has anything to do with the problem.
best regards
Christofer
Thanks a lot for giving me this feedback. I'll talk to Vodafone right away.
Solution: I know that Telia supports the magican device because they have them for sale. My solution was to call Telia and tell them that I wanted to use them instead. Its a covards solution but Imate blames Vodafone and Vodafone blames Imate.
I have an old Qtek1010 on Telia, and it is behaving just like your Magician on Vodaphone. Sometimes I have to actually remove the SIM and put it back in again to be able to reconnect.
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
bamse said:
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
Click to expand...
Click to collapse
My gprs connection seems to stay connected ok even when the machine is switched "off". I have an imate jam on o2 in the UK.
I don't know if it stays on forever because i tend to log off gprs so i can go on line through bluetooth.
Simon
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
I have several collegues who are not experiencing these problems with Qtek devices on Vodafone network. So it does not seem to be a general problem.
RobertDahlberg said:
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
Click to expand...
Click to collapse
I just talked to Telia today as my GPRS broke down totally and there was just nothing that would make it connect. The person I talked to was very helpful and professional and we managed to isolate the problem to my SIM card. Being a brand new SIM I received just two weeks ago I though that just anything but the SIM would be more probable. It was very evident though as my SIM would not work with GPRS in neither mine nor a colleauges phone but the colleauges SIM would work just fine in both.
My new SIM will arrive on monday, and then hopefully it will not be too long before my S100 arrives as well
Ok, thats somewhat god news. Then there is hope to accually use this expensive piece of toy as it is suppose to.
Some input…
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
Re: Some input…
Johnny said:
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
Click to expand...
Click to collapse
It will not. For two reasons:
1. There can only be one network connection at a time, and the activesync connection counts as a network connection (you can use network passthrough to use the activesync connection for network access from the PPC).
2. You can not have a GSM voice connection and an active GPRS connection simultaneously because they share the same radio hardware. Simultaneous GPRS and Voice would need two radios in the phone, and although it has been part of the GSM specification for quite some time there are no such device available on the consumer market yet.
Hi all
I've just changed mobiel provider from Telmore to Unotel in Denmark and I'm having some trouble with the new simcard.
The simcard I got from Unotel is not recognized in my Exec. There's no real error message. The phone app just reports: "Invalid or missing SIM card"
I've had some communication with Unotel support and they claim the problem is in the Exec not accepting simcard with lower capacity.
Their simcards is 16k.
Unotel can not provide me with a higher capacity card so I was wondering:
Has anyone else had this problem and is there a cure?
Telmore and Unotel both use TDC's gsm/umts network.
I've had not problems with my 32k Telmore simcard and the 16k Unotel card works fine in my SE K700i.
Kind regards
Asbjørn
your phone is sim locked
No I'm afraid that is not the problem.
I can use other simcards from different operators without any problems.
It's only the 16k Unotel card that causes me problems
Had exactly the same problem, had to change from CBB to "3" to solve it.
Nothing wrong with your phone.
I was hoping that it didn't had to come to switching operator one more time.
Since it's properbly a general problem with the Universal and low capacity simcards I was hoping someone (smarter than me) had encoundered this problem and solved it.
Or at least is able to confirm the problem is just related to 16k simcard and doesn't have to do with a special coding or something like that.
This way I can confirm with a new operator that it will not be a problem.
Had exactly the same problem, had to change from CBB to "3" to solve it.
Nothing wrong with your phone.
Click to expand...
Click to collapse
I have same problem ...
what is "CBB" ???
A Danish Phonecompany!
everything work fine only with 1.0.3.0 radio rom update
Version 1.0.3.0 radio rom has the same problem
Version 1.0.3.0 radio rom has the same problem
Hey guys,
I finally got my P3600 send over from Europe ... (none branded HTC Version... so no Vodafone Lock or so) However, if I insert my German SIM it will be recognized, but if I do the same with my NewZealand Vodafone Prepaid it jsut tells me that there isn't any SIM inserted Both Sims work fine with my German Nokia so I am not sure what the problem is.
Does anybody have a similar problem or know how to fix this?
help really appreciated
Rodpacker
rodpacker said:
Hey guys,
I finally got my P3600 send over from Europe ... (none branded HTC Version... so no Vodafone Lock or so) However, if I insert my German SIM it will be recognized, but if I do the same with my NewZealand Vodafone Prepaid it jsut tells me that there isn't any SIM inserted Both Sims work fine with my German Nokia so I am not sure what the problem is.
Does anybody have a similar problem or know how to fix this?
help really appreciated
Rodpacker
Click to expand...
Click to collapse
Hi rodpacker
Welcome to the short list of members with a P3600 in NZ
Unfourtunatley I can't help you at the moment, I have a VFNZ OnAccount SIM that works fine, I guess I could try out my missus PrePaid SIM if you still can't get it to work after a couple of retries.
If you live in Auckland you could rock into CoolMobile or ETown, they were selling P3600's for a while and may have come across issues with PrePaid SIMs.
Not that it would make any difference, but do you have a SIM2 or older SIM card, and what size KB is it? Also I presume you have credit on it....
I had a similar problem when attempting to use my old China Mobile SIM, and got it sorted by getting the later version SIM card.
hm, good to hear that there is some others
I got a vodafone prepaid I bought like two months ago....Not sure which version it is. It says 128k and 3G on it. Does that tell u guys anything?
thanx heaps for ur help...
and jep I am in Auckland. Although got two p3600's and gonna sell one of em soon ... brand new!
How much where they when they were sold over here?
cheers
Rodpacker
tried another prepaid .... still no luck
last night I thought I might have to unlock my phone and it wasn't unlocked as I thought, however after ur message concerning NZ SimCards I doublechecked again and after using a German Medion Simcard, that worked I tried a UK O2 prepaid and that worked as well...I even got roaming going...So I guess I can save myself the hazzle of reunlocking the device...
Now could u maybe give me some more hints on the problem with NZ Vodafone Simcards?
thanx
Rodpacker
Hi rodpacker
A 128k 3G SIM should work. Have you tried your new SIM in another phone to make sure it's not a dud?
The P3600's were going for around $1200-1300 (NZD). Not sure why they stopped selling them (maybe because they wern't selling ). I got mine imported from the states for $800NZD delivered in box with warranty, so that's what you would be competing with to sell your spare.
jep card is working in my other phone atm ...
thanx for the price info...
good to know. Still busy skinning mine with the iphone skin and ipod player...since touchFlow isn't out for our model yet... will go to those shops u were talking about tomorrow
cheers
Rodpacker
Hi Rodpacker,
Sorry for my english..
about your problem, I remember a forum with a boy with similar problem...Can you try to speak about your (NZ) vodafone customer service. If i remember well the cust.serv unblocked a sim...
If I have not understand your problem, sorry
Bye
I think I'm about the only one who actually bought a P3600 retail in NZ, at the time it would have cost more to get it in from overseas...
But I'm probably not much help, my SIM is also on account - and is an ancient one as well! Was one of the original SIMs before the days of SIM2...
What radio version does your one have on it? Go to Start->Settings->System->Device Information to check. I've had issues with one of the later radio versions (1.46.x) in NZ, accepted the SIM ok but couldn't receive any calls. Currently using v1.38 which seems to work ok.
The radio ROM talks to the SIM, so this could be the issue.
Hello, i have a big problem regarding a ORBIT2 from O2. The guys at O2 dont understand my problem , so i hope as the last hope you can help me. As you know the Orbit2 is the same as HTC cruise, o2 has no sim-lock here in germany. I use a sim-card from another telephone company and all works fine. I have problems with the sim-access profile. In my car i have a Nokia 616 Bluetooth hands free unit built in which supports sim- access profile. If i try to establish a connection between the orbit2 and my in car unit it works to the point as they handle out the password. After i confirm the given password from the handsfree device it tells me that the simcard i not valid. Is in the orbit 2 a lock on the bluetooth sim access profile which means that only o2 Simcards are allowed for the Sim access ? Can you please help me, because here is no one which understands my problem. Maybe i can have another firmware to solve the problem,the phone itself is simlock-free.
I dont understand why it is only possible with o2-sim cards to have the sim access functionality.
Can anybody help me?
Greetings Wolfman-Jack
Sorry I don't have an answer to your problem; I understand car kits using SAP are quite new.
Could you tell me how well it works with other phones in general, and how much you paid?
I understand the SAP system means the car kit has it's own "phone" but accesses your SIM card to connect to the network?
Hi there,
it works great!
You turn on your ignition key and the car kit start opening the connection to your cellular phone in your pocket without any touch of a button ect...
After your drive, you switch of the motor and the car unit disconnects the connection and give the cellular phone its function back.
A great thing, but believe me iam so disappointed that my new Orbit from O2 rejects my simcard but only in combination to my car hands free unit....
Greetings to UK!
Wolf
Wolfman-Jack said:
Hello, i have a big problem regarding a ORBIT2 from O2. The guys at O2 dont understand my problem , so i hope as the last hope you can help me. As you know the Orbit2 is the same as HTC cruise, o2 has no sim-lock here in germany. I use a sim-card from another telephone company and all works fine. I have problems with the sim-access profile. In my car i have a Nokia 616 Bluetooth hands free unit built in which supports sim- access profile. If i try to establish a connection between the orbit2 and my in car unit it works to the point as they handle out the password. After i confirm the given password from the handsfree device it tells me that the simcard i not valid. Is in the orbit 2 a lock on the bluetooth sim access profile which means that only o2 Simcards are allowed for the Sim access ? Can you please help me, because here is no one which understands my problem. Maybe i can have another firmware to solve the problem,the phone itself is simlock-free.
I dont understand why it is only possible with o2-sim cards to have the sim access functionality.
Can anybody help me?
Greetings Wolfman-Jack
Click to expand...
Click to collapse
Hi,
interesting. So just to be clear you tried
1) o2 sim in orbit II - sim access works fine
2) other net sim in orbit II- sim access not work?
if that's the case you could try flashing a new rom, but I would suggest u wait a bit. Maybe check in the kaiser (o2 stellar) forum, for same prob and how to resolve it.
check compatibility of your bluetooth car kit with Polaris seems to be ok
http://www.mobilefun.co.uk/product/6084.htm
"This product is compatible with:
. . . .
HTC: Advantage, MTeoR, P3300, P3400, P3600, P4350, P6300, P6500, S310, S620, S710, S730, Touch, Touch Cruise, Touch Dual, TyTN, TyTN II"
so that's out of the way
older thread
http://forum.xda-developers.com/showthread.php?t=272235
maybe u could send a pm to mahmood,
ORBIT2 O2 Lock on SIM ACCESS
Hi Jackster,
i have meanwhile a little more what i have checked out.
Yesterday i took all sim-cards which have been in nearby range and what a big surprise all worked fine.
I tried prepaid cards of Vodafone, T-Mobile, and E-PLus and a contract card of E-Plus.
The only simcard which was rejected during the try of connect to the bluetooth devise is my own BASE-SIM-CARD .
BASE is by the why part of EPLUS company thats the FLATRATE PART of EPLUS.
After i tested all, i called my friend which has also an BASE contract and what another big surprise his card also didn`t work.
After all brainstorming it seems that only that BASE-cards were declined.
Next step is to find out what the differences are between all cards and the BASE sim card is. Maybe UMTS and normal GSM????
Maybe a protocol problem, because in my E51 from Nokia all cards also the BASE-CARDS works fine.
Greetings
Wolf
Wolf, I would suggest trying BASE related forums, as the same issue might happen with other handsets.
You might also try phoning BASE, tell them your problem, and asking if they have another type of SIM card you can try, even if you have to pay €10.
Good luck, and please let us know if you find the solution.
good luck
Update and News
Hi there,
i wanna update my investigations.
It works with normal GSM cards (like my old prepaid) but not with the new UMTS cards.
And my provider only has that new UMTS cards.
Maybe i can remove the program in my Phone which is in charge for the SIM-ACCESS Profile and replace it to another version ??????
Greetings
Wolf
Wolfman-Jack said:
Hi there,
i wanna update my investigations.
It works with normal GSM cards (like my old prepaid) but not with the new UMTS cards.
And my provider only has that new UMTS cards.
Maybe i can remove the program in my Phone which is in charge for the SIM-ACCESS Profile and replace it to another version ??????
Greetings
Wolf
Click to expand...
Click to collapse
it would be difficult to get an old simcard, cause all provider deliver as new card so called USIM Card, most times with 72k Size. Try to get a blank E-Plus Simcard in an phoneshop and call the hotline, ask them for a sim card change and tell them you have a blank simcard you can use (dont tell its an eplus sim card) the cant check it, they will reaktivate your simcard with your base number without questions only minor change... in the phone your provider will be stated as E-Plus cause its programmed in your simcard.
Wolfman-Jack said:
Hi there,
i wanna update my investigations.
It works with normal GSM cards (like my old prepaid) but not with the new UMTS cards.
And my provider only has that new UMTS cards.
Maybe i can remove the program in my Phone which is in charge for the SIM-ACCESS Profile and replace it to another version ??????
Greetings
Wolf
Click to expand...
Click to collapse
Hello Wolf,
i have the same problem with my new Touch Cruise and my Nokia 616. I tried several Sims´s the last 2 days. One Vodafone (UMTS), one normal O2 (UMTS), one O2-Multicard (UMTS) and one old E-Plus (GSM).
The E-Plus Sim was the only one wich operated normally in SAP-Mode. The other Sim-Cards hanged by connecting after pairing. After turning the igniton off and on, this cards asked for the PIN but they didn´t find a network.
Have you tried another Firmware likes Bepes???
Hello LM76,
no i havent heard about that.
Can you tell me more.
Wolf
hello..
new here guys ..
I cannot understand how the he*l there isn't a solution to this problem ... very disappointed with htc..
Have desire hd and getting this error .. tried lodaa sims .... hard reset ..
no good...
please can someone actually help and stop bluffing ...
thanks
htcdesirehdjohn said:
very disappointed with htc..
Click to expand...
Click to collapse
I'm guessing it's either a network problem or you're using a different sim in a locked device.
Is your phone branded?
what network are you with?
Have you installed any custom roms/radios?
sim free...
o2 IRL .. worked for first few days and just stopped ...
nope..standard as ever ... ?
Probably a blacklisted imei.
Sent from my Motorola Startac running Atari 2600 software!
I've had this problem also.
The solution was a new simcard, the old one just stopped working properly.
With the new sim my connection is better and faster, it even seems the phone itself is quicker.
Maybe keeping connected with the faulty sim used too much resources.
its def not blacklisted .. been checked
and the sim .. i got new sim and no good .. and then sometimes it works and stops working .. very annoying ..