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mda compact........no service help needed

Hi, just purchased tmobile compact from my mate who is off to a sunnier place, ive unlocked it and put in a pay and go o2 sim, everything worked fine, i installed tom tom 5 and that works fine but now on the phone side it says no service. everything was fine before, gprs etc (manually put in details supplied by o2).I have done a hard reset but the problem still exsists. the sim works fine in my other phone and my vodafone sim works fine in the mda.Is there something really simple im missing here, your help would be appriciated, cheers

Cant anyone help.?????????????

Hmm, I've never heard of this one before..
Have you tried unlocking your phone again? Or do you perhaps have a Duo Simcard pack? You know, where you get 2 simcards so you can always have a backup in another phone (I had that with my previous Vodafone subscription). If so, are you sure you don't have the other phone turned on?

Your "mate" didn't call up his phone company and get the IMEI number blocked after he sold it to you, did he? Man, now that would suck!

I had the same problem, I fixed it by upgrading reflashing radio rom. It might work for you.

i have unlocked it again.no joy........not using duel sim holder and it hasnt been blocked, just seems strange it was ok as i said then this....no service message,

update..... the mda seems to accept all network simms apart from o2........as i said it did work fine ........i just dont understand it, can you ?????

brizz said:
update..... the mda seems to accept all network simms apart from o2........as i said it did work fine ........i just dont understand it, can you ?????
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Did your "mate" also have the phone on the O2 network? If so, they may have somehow locked the IMEI. If so, you should be able to call them to allow your phone to work. Having their network know that the SIM card doesn't match who they think owns the Mini is the only thing that makes sense to me...

o2 sim works in my samsung d500........my bt (vodafone )sim works in the mda, i just cant see why the o2 sim wont work in the mda anymore.

I guess this has got us all beat, thanks for trying though.

Just spoken to o2 who say the mda has no blocks at all on it, and they couldnt figure out why the o2 sim no longer works in it.

"Unknown SIM Error" on MDA Pro on T-Mobile

Hi,
I just bought an MDA Pro direct from T-Mobile's website and it was delivered today. Unfortunately, while the PDA side of things works perfectly, it won't connect to T-Mobile at all.
On the 'T-Mobile' start up screen it displays the text 'No GSM' above what I think must be version information.
It reports 'no service' in the phone status bubble, and SIM Manager says: "Only emergency service calls can be made without a PIN" When I enter the PIN I was given, nothing happens. I think it goes into 'change PIN mode' because then I can put two more 4-digit numbers in (it doesn't matter which!) and then it says "Unknown PIN Status. Unknown PIN Error"
Unfortunately it isn't just a SIM problem as the SIM works in my O2 P800.
I've spoken with T-Mobile and they want to swap the handset, which would be fine if they had any in stock! I'm wondering if anyone here had any advice on ways I could try fixing this short of waiting for them to get in touch and tell me they have another handset I can try.
Any suggestions would be much appreciated!

Hi,
what is your local provider ? Is it T-Mobile, Vodafone, E-plus or O2 ?
The mda pro only works with a t-mobile sim !
- Superbowl

Try to clean the sim before putting it back in the MDA Pro,
Generally works for me!

i had the same problem with my jasjar here is Australia......my sim works on any other pda and phones but not the jasjar.....apparently the sim that i have or some of the new sims have a little higher voltage than normal.......and the jasjar dont like it.....so what i did was replace the sim with another one and that worked......al they had to do was port my number to the new sim......but before it did that tried to put the sim in first and it started to look for a network so i knew this was gonna work......becoz before when i put my old sim in it just says invalid sim or no sim........so try replacing ur sim with another one......perhaps try and get an old sim maybe the sim has some in stock.....i bet ya that will wrok....good luck

Thanks guys ... I'm trying to find an older T-Mobile SIM to try. It's just frustrating! I've tried giving the SIM a wipe, to no avail. If it is that the SIM is slightly incompatible, T-Mobile sending out another unit won't really help, right?
How annoying!
If anyone else has any great ideas I'd love to hear them!

try using someone elses sim and put it in the device and give it a try to check if its definitely the unit and not the sim......when i rang the tech support for optus thats what i was advised.....and they were right....sim voltage was the problem......anyways try getting another sim.

Contact customer services.
The problem sounds like you SIM is too old.
They should ask for your SIM serial number, if its too old they'll offer to send you a new SIM or something else to make it work straight away??? :wink:

The MDA PRO as its a 3G type phone with WCDMA it needs a diffrent sim card that is usaly known as a 3V USIM.
Its the same on Three in the UK, the sims from their phones will only work in 3G phones not standard GSM ones and vica-versa.

Old SIMs (from about 5 years ago) are rated at 5 volts. Newer ones are 3 volts (not just for 3G). Trust me, I work for a certain mobile phone company who sponser West Brom. ;-)
The problem will be fixed in a future software upgrade. But for now you need a new SIM or your phone unlocked.

Trouble is, this *is* a new SIM... I'm moving back to the 'hardware fault' diagnosis I think.
I went to a friendly carphone warehouse shop in Oxford and tried a new (and definately working) T-Mobile PAYG SIM and that gave exactly the same error.
Maybe T-Mobile need to send me a 3G SIM. I guess I'm probably just going to have to wait until they can send me a new handset to see what happens.
Ho hum!

There's no such thing as a 3G SIM. The 3G gigery pokery happens on the phone. There is no need for a different SIM. The MDA Pro has a problem with SIMs with certain serial numbers (Don't know which coz I'm not at work). You need either a SIM that the phone likes or your phone unlocked. Call customer services if you still have your phone.

Had the same problem allready twice in 2 weeks.
One time a soft reset made the device working again - another time I had to take out the sim card and put it in again, then it worked. But all email accounts were gone and had to be installed again.
Chris

Slave1 said:
There's no such thing as a 3G SIM. The 3G gigery pokery happens on the phone. There is no need for a different SIM. The MDA Pro has a problem with SIMs with certain serial numbers (Don't know which coz I'm not at work). You need either a SIM that the phone likes or your phone unlocked. Call customer services if you still have your phone.
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Hi, thanks for that reply... it seems very useful! If you could post/pm me the numbers of those SIMs that the MDA Pro is unlikely to like I'd really appreciate it... customer services aren't striking me as very helpful (and certainly not knowledgable) and I can tell that if I call them they're still going to say: Wait until we have another handset in stock and we'll see what happens then. Which doesn't help me much as who knows when that will be?
Thanks!

Any SIM serial not starting with 06 or 07 will be affected by the issue.
eg 90043575, the serial starts with 04.
This will be fixed with a software upgrade in the future, in the mean time you either need new SIM or you handset unlocked. For either call customer services.

I got my MDA Pro a few days ago also, had the same problem as you, basically the handset is network locked, not sure how they managed to lock all UK network, basically give Tmob a call and make sure your stay on the line until they provide with an unlock code, i got mine, now my old sim works and my handset is unlocked

I got my MDA Pro a few days ago also, had the same problem as you, basically the handset is network locked, not sure how they managed to lock all UK network, basically give Tmob a call and make sure your stay on the line until they provide with an unlock code, i got mine, now my old sim works and my handset is unlocked

i had the same problem with my ASUS P535 (here is France) with new SIM card.
seen from :http://vip.asus.com/forum/view.aspx?id=20070818011855796&board_id=6&model=P535&page=1&SLanguage=en-us
Thanks.

I had the same problem BUT-
I had the same problem but i had been using the sim card successfully with the exec for a year, after a hard reset it doesnt recognise the sim. will a ROM upgrade fix it or is it a hardware failiure?

My solution
lauriewsmith said:
I had the same problem but i had been using the sim card successfully with the exec for a year, after a hard reset it doesnt recognise the sim. will a ROM upgrade fix it or is it a hardware failiure?
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I had this happening to me just last week with a card that works all the time. Then followed that I had no sound coming off speakers or bluetooth. In my case it was a third party software problem. Don't ask me which as I install and uninstall too many applications and my Uni gets in a tangle sometimes. A soft reset instantly (in terms!) restored phone activities and sound, so I recommend a reset if you haven't tried it already. Maybe you will need more than one.

NO SERVICE? - For no reason

Hello..
I last night put my phone onto "flight mode" so that i was not distrubed in the night if a text came through....
this morning i set it back to normal but the network reception reported NO SERVICE
when it had not come back this evening.... i put my sim in a different phone and used a different network's sim card in my pda.... NO SERVICE was reported for this as well but the sim that was placed in the other phone registered on o2 as soon as the phone was switched on
I've only just bought my MDA but off ebay... although it was new i am unable to contact the seller... please can anybody help??
email me to [email protected] or [email protected] if anybody can help
Thanks

MORE info re above
Hi again
In my frustration I have swapped sims again and this time put VODAFONE pay as you go sim in the MDA Magician above.... It found the network and i was able to ring/text from it.....
On putting the O2 Sim Back into the MDA it said NO SERVICE again.....
But using that very same sim in my nokia finds a network.....
The MDA is originally a TMOBILE one that has been unlocked...
ANY help on this would be very appreciated as I'm very annoyed that it's stopped working.
Thank you

Soft reset?
Although, I think taking your batter out and swapping sims may count as a soft reset.

Thanks for the reply - but again that did not solve it... besides to eliminate this i did a HARD RESET as well and re configured it....
I've even RE UNLOCKED it in case this was the problem
(its a T MOBILE PDA) with an O2 SIM IN...... I bought it in November time and unlocked it the same time... My O2 Sim has been working ok in it until the other night when i decided to put it in "flight mode"(so i wasn't disturbed at night)
Im suspecting that it anything to do with IMEI number vs SIM CARD number? Could this have been blocked somehow to that phone?
Its very confusing as it WORKS with VODA sim and DOESNT with O2 yet the SAME O2 sim works in my old nokia 6610.... aaarggghhhh!! LOL

If your MDA works with a Vodafone SIM, it certainly can't be blacklisted for all UK networks since it picks up Vodafone. Secondly, it sounds more like a SIM card issue relating strictly to the MDA. What happens when you try another O2 SIM card in the same MDA?
Make sure the O2 SIM hasn't been damaged in some way, if all fails you might want to take the MDA to T-Mobile to see if they can determine whether its IMEI has been blacklisted for certain networks. Otherwise a ROM upgrade may also help fix the problem.
Good Luck

My guess is that your magician is reported & listed as stolen. Probably not all providers are using the same list with blocked IMEI numbers. Which can explain that one sim works & the other doesn't though works in an other phone.
See if you can find a list for your country on the web. There are some references to such lists in this forum.
Regards, M

check which band your phone is using....
go Phone>Options>band> then select auto

Can I use 3 sim???

Can someone please help me in answering a niggling question I have about the TyTn (Hermes), before I go out and buy one. Firstly has anyone used their machines with a 3 sim?????
I have searched but cant find this being asked or answered anywhere.

yes gprs and utms and regular calls sms/mms are no problem at all.
But the services at three´s portal like music etc dont work 100% :S but i can take that...

closetland said:
yes gprs and utms and regular calls sms/mms are no problem at all.
But the services at three´s portal like music etc dont work 100% :S but i can take that...
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ok cheers for the answer mate, but i notice that your not in the uk and this questions mainly concerned the 3 network here in the uk mate and also the reason why I asked is because I saw this advert for the VPA Compact III, which my understanding was the same machine but he states that it cant be used with 3??? thanks for the quick reply.
http://cgi.ebay.co.uk/VODAFONE-VPA-...ryZ38331QQssPageNameZWDVWQQrdZ1QQcmdZViewItem

Hi Shabba,
I'm sure I put a 3 SIM in mine the other day without a problem, however i've had a few drinks since then and can't fully remember. I'll try mine tomorrow with a 3 SIM but there should be no reason it shouldn't work if it's unlocked.
I'll update you tomorrow.
Gavin.

GavinN said:
Hi Shabba,
I'm sure I put a 3 SIM in mine the other day without a problem, however i've had a few drinks since then and can't fully remember. I'll try mine tomorrow with a 3 SIM but there should be no reason it shouldn't work if it's unlocked.
I'll update you tomorrow.
Gavin.
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Cheers Gav, Please let us all know mate. So why is this guy http://cgi.ebay.co.uk/VODAFONE-VPA-...ryZ38331QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
stating its not compatible???? totally confused!!!!

Yeah I don't get it either. There should be no reason why the TyTn can't connect to the 3 network as it's either WCDMA for 3 or GSM for O2 (Soon to be Orange) when there is no WCDMA coverage and the TyTN is able to use both. The only thing possibly is the 3 SIM card might be a UICC but I'd be very surprised if this is causing problems as Vodafone D2 and UK both use UICC too (basically a smart card with both USIM and SIM profiles stored).
Maybe it's as Closetland says that some 3 services are unavailable so he just says it doesn't work full stop?
Let me check for you tomorrow. I've got both a SPV M3100 (unlocked) and a T-Mobile Vario II I can try.
Gav.

GavinN said:
Yeah I don't get it either. There should be no reason why the TyTn can't connect to the 3 network as it's either WCDMA for 3 or GSM for O2 (Soon to be Orange) when there is no WCDMA coverage and the TyTN is able to use both. The only thing possibly is the 3 SIM card might be a UICC but I'd be very surprised if this is causing problems as Vodafone D2 and UK both use UICC too (basically a smart card with both USIM and SIM profiles stored).
Maybe it's as Closetland says that some 3 services are unavailable so he just says it doesn't work full stop?
Let me check for you tomorrow. I've got both a SPV M3100 (unlocked) and a T-Mobile Vario II I can try.
Gav.
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Cheers Gav please let us know mate!

Trying to get my damn 3 SIM working - they have all been deactivated!!! Bloody company account departments...
Update soon..
Gav.

UPDATE:
I've got one 3 SIM which does register onto 3 but when i make a call I get the message 'Your service does not allow access to this number' so the call is being setup correctly. This is the exact same behaviour as having the SIM in the original LG phone.
Gav.

Brilliant. Thanks for all your help Gav. Now to look for the best deal around for one of these!!!!!!!!!!!!!!!!!!!!

shabba007 said:
Brilliant. Thanks for all your help Gav. Now to look for the best deal around for one of these!!!!!!!!!!!!!!!!!!!!
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Don't Three in the UK stock the Dopod 838pro? They are starting to here in Oz.

Hi Shabba,
If you haven't taken the plunge already then some more info for you. I've got a working 3 SIM now and making and receiving calls OK. Don't have all the GPRS settings for 3 so didn't test that.
Gav.

topher1976 said:
Don't Three in the UK stock the Dopod 838pro? They are starting to here in Oz.
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Hi topher1976, no they dont mate, infact it was only recently perhaps in the last year or so that they decided to release phones that weren't the size of bricks. The only phone they've release over here that slightly resembles a PPC was the Motorola a1000 and then a later but similar Motorola model both of which were huge and based on symbian UIQ operating system which is a bit poooh!!!

GavinN said:
Hi Shabba,
If you haven't taken the plunge already then some more info for you. I've got a working 3 SIM now and making and receiving calls OK. Don't have all the GPRS settings for 3 so didn't test that.
Gav.
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Cheers for all your help Gav have you tried txting mate?? I'm just waiting for a PAC code from orange before I go an order 1. Orange did try an offer me the SPV M3100 on a very good contract but couldnt compete with tmobile's Web n Walk. Guess i'd have to pay to have it unlocked though!!
Once again cheers Gavin!!!!!!!!!

Hey,
yeah TXT'ing is fine too. I got my M3100 unlocked for £20 from Orange. Not free but I can live with that.
Gav.

hopefully t-mobile will unlock it for me... dont mind paying a little for it! by the way just got off orange and they've sed they do a off peek unlimited data package for £5!!!!!

Hero on O2 pay and go?

Hi all, im thinking about getting either the Hero or the touch Diamond 2 sim free which i have seen going for about £400 (Hero that is) and would like to use an O2 pay and go sim with it.
Question is can anybody using an O2 pay and go sim give me any feedback as regards compatability, call quality and access to the internet etc?
I have read that the settings are pulled to the phone from the sim when you first power up, but would help if an actual user could confirm this for me as its a lot of money to spend as you can appreciate.
A friend of mine recently bought a sim free Diamond 2 used from E Bay and tried several sims in it only to find that it could not connect to any network, however it later turned out that the phone had been reported lost/stolen and some sort of block put on it. Luckily he got his money back but it throws up the question for me wether there may be an O2/ HTC sim incompatability as O2 dont officialy support this manufacturers devices.
Any feedback would be appreciated, im a new member and this would be my first smartphone so please be gentle lol.
Many thanks.

I had my O2 sim in my Sim free Hero for a week with no problems what so ever.

I'm using an O2 pay-monthly SIM with no problems, all the settings were done automatically. Haven't tried a pay and go but I reckon you'll be okay.

Great new guys many thanks for the replies