[Q] Broken screen - Touch HD General

Hey everybody,
My HD is acting funny at the moment. The screen isn`t going on anymore. The device self is responding, it makes noise when someone calls and vol up/down is also responding. I know where the vibrate button on the screen appears and when i press at this place it also responds. So the screen is responding but isn`t turning on. Also the green/orange light behind the power button isnt working. Maybe a problem with the backlight? The device is younger than a year so i should have warranty but I flashed the device. Should this cause any problems when i send it back?
Greets

I think your screen is dead.
did you drop the phone or some thing like that??
and if you want to send it back, you need the original rom from HTC or the custum rom from your phone company.

Do you alredy try to Hardreset?

Thanks for the replies! I didn`t drop the phone or something like that, it just started to do it. Hard reset is a bit of a guess if it worked because the screen isn`t working. A bit annoying because i also need to flash it back to original if i want to sent it to HTC...Any tips?

than flash it back you don't need the screen to do it.

I used USPL a few weeks ago to flash a 1.56 rom. Do i also need to flash back my spl than? Am i right that you first had to flash back the SPL to original 1.14?

Does anybody have a clue about the SPL i`ve got at the moment? Last time i used USPL to flash a 1.56 rom. So do i have the original SPL at the moment?

sharpedgeone said:
Does anybody have a clue about the SPL i`ve got at the moment? Last time i used USPL to flash a 1.56 rom. So do i have the original SPL at the moment?
Click to expand...
Click to collapse
As long as you have stock rom on it and stock SPL you will be fine.
You flashed a 1.56 rom using USPL so chances are your SPL is 1.54.0000 which should be fine for returning under warranty.
Your main concern is getting stock rom on device which you should still be able to do even without screen working. Connect device to pc and run USPL as normal and then flash stock 1.56 rom onto device

Thanx for the reply!
I didn`t know SPL 1.54 would be ok to return under warranty. I did the following: I`ve set my phone in bootloader, runned USPL and flashed a cooked wwe rom. This was all completed correctly so i should be able to return it under warranty right?
I used this rom: RUU_BlackStone_HTC_Europe_1.56.401.0_Radio_52.62.25.34_1.13.25.24_Ship

sharpedgeone said:
Thanx for the reply!
I didn`t know SPL 1.54 would be ok to return under warranty. I did the following: I`ve set my phone in bootloader, runned USPL and flashed a cooked wwe rom. This was all completed correctly so i should be able to return it under warranty right?
I used this rom: RUU_BlackStone_HTC_Europe_1.56.401.0_Radio_52.62.25.34_1.13.25.24_Ship
Click to expand...
Click to collapse
As long as you have stock rom and your not using HSPL you will be fine

Yeah i meant stock rom, just got off the phone with HTC. They`re picking it up next Thuesday... I`ll keep in touch!

Hi Sharpedgedone - I've also got the same problem on my un-modded (standard ROM) Touch HD.
Just left a message with HTC support, hopefully mine will also be still under warranty.
Will let you know how I go.

The idiots lost the phone! HTC track site still said `we`re expecting delivery and will start repair asap´. Contacted with HTC and confirmed that the phone still hadn`t arrived and an investigation was started to retrieve the phone. They also said the phone was branded and they made a mistake taking the repair assignment. This had to be done thrue the provider and not directly by HTC. Called my provider and they say the device is unbranded, like i ordered it begin this year specifically. I mailed the pick-up order letter to the person who is investigating the whereabouts of the phone 10 days ago. Still nothing...
Any advice or experiences with this?

Just got the phone back, opened the box @ the postoffice. Immediately noticed the IMEI nr changed. Phoned with HTC from there, dont know what happenden, they earlier said the phone was send directly back by the package service when they found it. Starting an investigation again. They made the note to contact the repair center by myself. Contacted Eurotwice repair center (BE), they`re the official HTC repair center, and they said they also dont know and the device was sent to Dynafix (NL). Thats the repair center of the provider. Contacted Dynafix and they said the Mobo was swapped en sent back to Eurotwice and eurotwice sent it back to me...
Device seems to be working ok for now so thats positive . I only had to call for a total of 2 hours to find this out by myself. Anyone knows where i can demand this back from HTC or file in a complaint?

Related

Bricked HD2 repair

Having my TMOUS HD2 bricked by using Task 29 and 2.09.51 radio, thus losing the warranty, how much does it cost to have it repaired by HTC? Do they even accept them for repair?
Does it even boot to the tri-color bootloader screen? If so, you can fix it (I think). If it is indeed dead, there are some posts describing brief, furtive encounters with a microwave... (wink-wink-nudge-nudge)...
Hope you get your device either fixed or replaced soon...
It is dead, no tri-color bootloader, nothing
does it turn on at all? stuck at the pink/white "stick together screen"?
alexsql said:
Having my TMOUS HD2 bricked by using Task 29 and 2.09.51 radio, thus losing the warranty, how much does it cost to have it repaired by HTC? Do they even accept them for repair?
Click to expand...
Click to collapse
Since it's less than 2 weeks since you got it, just take it to the T-Mobile store you got it from, and tell them that it just stopped working for no reason. I know it's bad thing to do, but it's better them than you right... I am sure they are prepared for the first set of devices to have some issues
Just be ignorant and tell them that you left the phone charging overnight and the next day morning, it just stopped working. They will just swap the device. Just make sure that you go to the store in-person to pick up the deivce. If you mail it in, they would dignose and probably know you have messed around with it.
I did the same thing with I flashed my device the next day it came out. I flashed a Custom ROM that had a non-compitable radio and it just did not boot. No bootloader mode.. nothing. NADA...
I called the store I got it from, he asked me to come by the next days since he was of all the devices and he was expecting a few the next day. I asked him to reserve one for me for the exchange for the damaged device. I went in the next day.. They just swapped the device. I actually told him to switch the battery from the new device to see if this one works, he said, it does not matter as he had send the whole device back anywayz..
So, good luck. Hope this helps.
Same as above for me except they had no devices left. Out of stock completely with no ETA. I got my refund and I'm back to being HD2'less.
I paid $172 to have me htc blueangel screen repaired if that helps.
alexsql said:
Having my TMOUS HD2 bricked by using Task 29 and 2.09.51 radio, thus losing the warranty, how much does it cost to have it repaired by HTC? Do they even accept them for repair?
Click to expand...
Click to collapse
Nothing to do with task 29, task 29 is safe. Radios with ..51.. are deadly.
Unfortunately some of the ROM's can be the kiss of death.
I can tell you that you have completely bricked the phone and they can't tell what ROM you have then you can probably get the warranty with HTC. If they discover you have a ROM it will be shipped back to you and they won't even fix it. It's a hit or miss with them.
I sent back one HTC HD with custom ROM and they didn't have a problem. I snet another one back and they declined due to custom ROM.
Just hope you get them on a good day
Fixing A Brick HD2
I will show you how to fix your hd2 from bad rom install that caused your phone to stay in the stick together screen. email me at [email protected] and I will send you the instructions to install your new rom.
balexander said:
I will show you how to fix your hd2 from bad rom install that caused your phone to stay in the stick together screen. email me at [email protected] and I will send you the instructions to install your new rom.
Click to expand...
Click to collapse
Is there something about your instructions that would prevent you from being able to post them here directly?
HELP!!!
I need help! I think i briked my device !! I flashed it with HSPL 3. and after that i've installed FLASH(RUU via PC)in the end of installation my HTC HD from Tmobile totally died- no sings of charging, no 3 color boot screen, pc can't find Qalcom cdma something driver and can't recognize the pone.This is a site i took a ROM from:
htcaddicts.com/?id=12
site is in hebrew, RUU called FLASH, it's an official rom of NEWPAN ver 1.48. Please help me to unbrick it!!!!!my mail ia : [email protected]
Thank you all, Cyril.
themenucha said:
I need help! I think i briked my device !! I flashed it with HSPL 3. and after that i've installed FLASH(RUU via PC)in the end of installation my HTC HD from Tmobile totally died- no sings of charging, no 3 color boot screen, pc can't find Qalcom cdma something driver and can't recognize the pone.This is a site i took a ROM from:
htcaddicts.com/?id=12
site is in hebrew, RUU called FLASH, it's an official rom of NEWPAN ver 1.48. Please help me to unbrick it!!!!!my mail ia : [email protected]
Thank you all, Cyril.
Click to expand...
Click to collapse
just answered in your thread.
You mean it's dead and there's nothing to do with it?
New CPU?
RAM discharge? SOMETHING????
themenucha said:
You mean it's dead and there's nothing to do with it?
New CPU?
RAM discharge? SOMETHING????
Click to expand...
Click to collapse
That's pretty much right....when you flash an incompatible radio to this phone (which that ROM has), that's the surest way to kill your HD2.
You can send it to HTC for repair, where they will likely tell you that you need a new mainboard (CPU, rom/ram, etc) and offer to charge you for it....usually very close to the price of just replacing the phone with a used one.
NEED HELP ASAP PlZ..i just installed the [ROM][WWE]★★★Astraios Roms★★★[REG/BUUF/GTX][23569][22nd July] to my HD2 i think i bricked the phone cause when i turn it on the Tmobile screen loads up but when it gets to the part where the ROM loads it freezes completly plz can someone give me a heads up on what to do.......
Yova809 said:
NEED HELP ASAP PlZ..i just installed the [ROM][WWE]★★★Astraios Roms★★★[REG/BUUF/GTX][23569][22nd July] to my HD2 i think i bricked the phone cause when i turn it on the Tmobile screen loads up but when it gets to the part where the ROM loads it freezes completly plz can someone give me a heads up on what to do.......
Click to expand...
Click to collapse
Can you get into bootloader mode then? Get there and flash a different ROM. Be sure it doesn't contain a .51 radio!
Please help me i did the same as
""I need help! I think i briked my device !! I flashed it with HSPL 3. and after that i've installed FLASH(RUU via PC)in the end of installation my HTC HD from Tmobile totally died- no sings of charging, no 3 color boot screen, pc can't find Qalcom cdma something driver and can't recognize the pone.This is a site i took a ROM from:
htcaddicts.com/?id=12
site is in hebrew, RUU called FLASH, it's an official rom of NEWPAN ver 1.48. Please help me to unbrick it!!!!!my mail ia : [email protected]
Thank you all, Cyril."""
samsamuel said:
just answered in your thread.
Click to expand...
Click to collapse
RGONZALES1Y said:
""I need help! I think i briked my device !! I flashed it with HSPL 3. and after that i've installed FLASH(RUU via PC)in the end of installation my HTC HD from Tmobile totally died- no sings of charging, no 3 color boot screen, pc can't find Qalcom cdma something driver and can't recognize the pone.This is a site i took a ROM from:
htcaddicts.com/?id=12
site is in hebrew, RUU called FLASH, it's an official rom of NEWPAN ver 1.48. Please help me to unbrick it!!!!!my mail ia : [email protected]
Thank you all, Cyril."""
Click to expand...
Click to collapse
bricked by the radio that rom contains.
sorry.
Got my HTC HD2 rooted and installed droid froyo and it worked for 2-3 weeks, and then suddenly after trying out a program from droid market, called photofun, it just froze, so I removed the battery and put it back in, and it is not coming up at all. Tried hard reset with the vol up/down+power with no luck. Completely dead, would not even go to the boot loader.
So if anyone is in same situation as I was, just search for htc repair in your local CL and I took mine to a local wireless store here and they're able to fix it somehow and cost me $50. Software issue they said.
There seems to be a way to fix a completely dead/bricked hd2, without having to replace the whole mobo, but cannot find any info online. Anyone would like to share please? In case I bricked my phone again or anyone else who bricked their phone.

HD2 stuck at white boot screen/ can't install Roms

Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
flanders3 said:
Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
Click to expand...
Click to collapse
What radio (if any) have you flashed? Check the ROM's dedicated thread you want to flash and see if the radio is compatible.
Im betting you've flashed the wrong radio
take the rom it was shipped with, name the nbh file to LEOIMG.nbh, copy it to your sd card and go into bootloader.
it will flash your old rom and should overwrite the old radio.
DN41
I installed Radio 2.06.51.07, which was recommended as far as I know.
I tried to install every "official" rom that I could find, but no matter if I apply them via SD card, USB or .exe, the install never finishes.
Tried to install just the OS without a radio and that worked, so I'm almost sure it is somehow radio related.
Now the problem is that I can't even send it to T-Mobile, because I there is no way to get rid of HSPL. BTW, it's the german T-Mobile we are talking about, not the US one. Is there a chance they won't notice the HSPL...?
so flash this one over sd-card: german t-mobile 1.72
what about performing hardreset? does the phone boot?
DN41
Tried flashing the TMO rom, but no luck either
Hard reset is strangly fast (only takes like 7 seconds) and only gives me a white screen after reboot. Apperently the HD2 shows me that HSPL is intsalled in the bootloader, but I can't change the SPL...
Already tried HSPL2, but no matter what option I choose, my bootloader always stays at 1.42 HSPL.
Edit: I would like to post pics of the error I get when flashing from the sd card or the bootloader screen, by the board rules don't want new users to post links.
djchubbs said:
Im betting you've flashed the wrong radio
Click to expand...
Click to collapse
any way to repiar radio side as flashed wrong radio ??
flanders3 said:
Tried flashing the TMO rom, but no luck either
Hard reset is strangly fast (only takes like 7 seconds) and only gives me a white screen after reboot. Apperently the HD2 shows me that HSPL is intsalled in the bootloader, but I can't change the SPL...
Already tried HSPL2, but no matter what option I choose, my bootloader always stays at 1.42 HSPL.
Edit: I would like to post pics of the error I get when flashing from the sd card or the bootloader screen, by the board rules don't want new users to post links.
Click to expand...
Click to collapse
same happen with me,,,
flanders3 said:
Hi guys, I've a problem with my HD2 and maybe one of you has an idea of how to fix this, because I really don't want to send it in for a repair
Anyway, my phone decided to refuse to boot out of nowhere. When it happened I had Artemis v9 or v10 installed on it. The funny thing is that I didn't flash anything when the problem occured.
Whenever I start the phone I only get a white screen. Luckily, I can still access the bootloader, even thought that didn't help me until now.
my guess is that the Radio is somehow corrupted, because when I try to flash a new one I get the error saying "Radio_V2 failed" and "Update Terminated". Not even flashing with task 29 works, because I get a "Error 270" and the phone restarts itself after like 4% of flashing.
I'm really out of ideas, I tried to flash a lot of different roms and radios, even the rom that the HD2 came shipped with.
Click to expand...
Click to collapse
I have exactly the same problem.
I believe radio hardware of my HD2 has failed.
This is not related to flashing an incompatible radio, as I have flashed 1.66 official ROM about three months ago and had no problems until now.
I got the white screen, when phone was in my pocket.
Not possible to update radio, update fails with "Radio_V2 failed" and "Update Terminated".
Not possible to flash any rom, flashing fails when it comes to radio part.
MTTY didn't help as well.
I see no way but to send it back for repair.
Hope they dont realize HSPL, as it is also not possible to change SPL right now.
Hi everybody, i am facing the same issues with my knew HD2. The fact is that i received it yesterday, while trying to flsah ENERGY ROM ..i flashed also the radio .. now got the white screen with the HTC green logo, and no way to hard reset ... phone doesn't boot, can't do anything !!!!!! volume + and volume - doesn't work !!! any idea any solution ?? I am about to try flashing with the memory card but no idea if it will work, im not sure cause even the HSPL doenst appear ... anu idea ?
I've got the same problem
Mine is a Telstra (Australian) HD2, and I've been using it for about 3 weeks fine. Then a few days ago, I took it out of my pocket, and it's dead. With my one, most of the time I just get a blank screen (no HTC), and most of the time it's slightly yellow.
I'm having the exact same problems, and have done everything suggested on this page, and others. I can't send mine back either.
I'm guessing since no one's replied, there's not really a solution to this.
If it is a failed radio, I'm amazed how easily they fail, and how many people seem to have this problem.
I have the same problem today. Anybody help?
anakin621 said:
I have the same problem today. Anybody help?
Click to expand...
Click to collapse
i had the same problem with my Telstra T9193. i couldnt find any solutions so its on its way back to australia under warrenty.
I had a similar problem to this, though it appears I just fixed it. I can only imagine it's just a temporary fix though, as I previously managed to get it working and running Android only to white screen again the next day.
I did a hard reset and now it loaded the white HTC screen and nothing else. I tried installing a stock ROM from the MicroSD card and got the same "Update Terminated Update Fail" error because of the Radio. Retried the update about 3 times, and it eventually installed fine.
same here, i reloaded a stock from sd to relock it, which i highly recommend for anyone having this problem - in case it needs to go for repair and it just happens to boot..it took quite a few tries to have a proper flash and it booted only a few tries afterwards and then went back to only booting the white htc screen. so frustrating. and unfortunately for me it has to go back to australia for warrenty and will likely take ages to get back
I was stuck at multi color boot screen after hard reset. Tried multiple roms.
Solution: Use the 2.13 rom from here. Worked thankfully!
forum.xda-developers.com/showthread.php?t=655653
After being looooong on this forum, I finally got my first bricked HTC. I got all the same problems, white screen, no way to get HSPL gone, and no update via SD possible, no ROM update via USB in bootloader and no radio update possible...
Anybody knows how much it costs if I send it to HTC and they find yout it has been HSPL-ed?
Next with the bricked HD2
So definitely I´m in the same situation.. I have unusable SMARTPHONE!!
Even worse, because in my case i have no chance to send it to warranty repair - I was too disparate and curious so I opened my HD2 to look for an backup battery to erase everything that could have resist my countless tries to reflash, hardreset, flash RADIO, flash ROMs...
At the begging was the same (btw the same is still) : I took my phone and it did´t answer for waking it up. So I pressed red button to (soft)reset it. But it booted only to white screen (not the HTC one but "pure" withe w/o logo, w/o software info but with slightly yellow hue)
This was almost whole week ago... During that time I tried almost everything (I don´t have gold card - since I can´t get CID of any SD card I´m not able to have one and have installed HSPL 2.08 I´m ABLE to FLASH any ROM - even successfully reflashed cooked ROM via SD Card.!!) and the answer for me is probably some hardware problem....
-rr-obin said:
So definitely I´m in the same situation.. I have unusable SMARTPHONE!!
Even worse, because in my case i have no chance to send it to warranty repair - I was too disparate and curious so I opened my HD2 to look for an backup battery to erase everything that could have resist my countless tries to reflash, hardreset, flash RADIO, flash ROMs...
At the begging was the same (btw the same is still) : I took my phone and it did´t answer for waking it up. So I pressed red button to (soft)reset it. But it booted only to white screen (not the HTC one but "pure" withe w/o logo, w/o software info but with slightly yellow hue)
This was almost whole week ago... During that time I tried almost everything (I don´t have gold card - since I can´t get CID of any SD card I´m not able to have one and have installed HSPL 2.08 I´m ABLE to FLASH any ROM - even successfully reflashed cooked ROM via SD Card.!!) and the answer for me is probably some hardware problem....
Click to expand...
Click to collapse
I'm sorry, I just sent my to the repair center. Hope they will repair it under warranty. Otherwise it will cost me 100 Euro, just to find out I have to pay for the repairs. Then I can choose to let the device there (then I don't pay 100 euro) or let the device ship back (I pay 100 euro for a brick) or let them do the repairs which they will say how much it will cost on top of that 100 euro ..... stress ....
Birger said:
I'm sorry, I just sent my to the repair center. Hope they will repair it under warranty. Otherwise it will cost me 100 Euro, just to find out I have to pay for the repairs. Then I can choose to let the device there (then I don't pay 100 euro) or let the device ship back (I pay 100 euro for a brick) or let them do the repairs which they will say how much it will cost on top of that 100 euro ..... stress ....
Click to expand...
Click to collapse
Check this thread... unfortunately it wouldn´t be quite easy whith the service repair...
_JuSteR_ said:
...
With the radio bricked there are only two things you can try to do:
1- You can go on using your hd2 without updating the radio. Try to download a rom without radio and install it, or ask a cook to prepare a rom (you can try an official rom if you want to recover the original SPL) without radio for you.
2 - Do what I did and sell the phone as bricked, because there's no way to unbrick radio system. I tried to save my HD2 by recovering the original SPL and sending the phone to the htc customer service. I got the phone back after 2 months and it was still radio bricked
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=618084
upload a pix of your bootloader screen,I had similar kind of problem.I 've been through a lot of hardship dealing with the that.Maybe i could help u a bit.

First Post...... And Dead Ends. HD2 Upgrade Issue.

Alright...... first post here. Picked up an HD2 to check out and see what all of the fuss is about.
Here is where I am at:
-Phone failed an upgrade.
-Phone sometimes boots to triangle with exclamation, software update failed, and sometimes to red/green/blue screen stating ROM has failed etc.
-Hard reset, same issue.
-Soft reset, same issue.
-Can boot phone to bootloader screen. Plugging in changes message from serial to USB. Attempted software update from T-Mobile site, gets to 8% and fails. Firewall on or off does not matter.
Where to go from here. Phone is 3 mos old to the day, and I can send in for warranty at this point and wait 2 weeks or try something here. For now I want a stock working HD2, then go from there.
Searched as best I could, so please no negative comments. If I would have found it I wouldn't be here. Closest I came was a post on T-Mobile's support page and unhelpful replies to the other guy who had the same issue, so I didn't bother.
Thanks and look forward to being here.
attempting fix
I would suggest downloading the T-mo stock rom from the [ROM]Leo 1.5 T-MOBILE Test & Stock ROMS forum in the TMous Rom forum.
Connect via Usb and flash your phone to reload. Very easy to do as long as your pc sees the phone when you connect it. Just download to your pc, and double click the .exe with the phone connected.
Lucky736 said:
Alright...... first post here. Picked up an HD2 to check out and see what all of the fuss is about.
Here is where I am at:
-Phone failed an upgrade.
-Phone sometimes boots to triangle with exclamation, software update failed, and sometimes to red/green/blue screen stating ROM has failed etc.
-Hard reset, same issue.
-Soft reset, same issue.
-Can boot phone to bootloader screen. Plugging in changes message from serial to USB. Attempted software update from T-Mobile site, gets to 8% and fails. Firewall on or off does not matter.
Where to go from here. Phone is 3 mos old to the day, and I can send in for warranty at this point and wait 2 weeks or try something here. For now I want a stock working HD2, then go from there.
Searched as best I could, so please no negative comments. If I would have found it I wouldn't be here. Closest I came was a post on T-Mobile's support page and unhelpful replies to the other guy who had the same issue, so I didn't bother.
Thanks and look forward to being here.
Click to expand...
Click to collapse
If it's under warranty they will ship you one within a few days and you put your broken one in the box and send it back. All on their dime.
Were you upgrading to the 3.14 ROM from T mobile's website when it crashed? And you are saying that your phone was perfect prior to the upgrade? What ROM were you running before the upgrade? Do have Hard SPL or was this stock?
aryden said:
I would suggest downloading the T-mo stock rom from the [ROM]Leo 1.5 T-MOBILE Test & Stock ROMS forum in the TMous Rom forum.
Connect via Usb and flash your phone to reload. Very easy to do as long as your pc sees the phone when you connect it. Just download to your pc, and double click the .exe with the phone connected.
Click to expand...
Click to collapse
Tried this but was unable to download the file. Also tried going to the site and logging in etc with the login given but it looks like the page it was on has gone back to the hosting company, did someone not pay their bill?
crisisinthecity said:
If it's under warranty they will ship you one within a few days and you put your broken one in the box and send it back. All on their dime.
Were you upgrading to the 3.14 ROM from T mobile's website when it crashed? And you are saying that your phone was perfect prior to the upgrade? What ROM were you running before the upgrade? Do have Hard SPL or was this stock?
Click to expand...
Click to collapse
It was in fact to the 3.14 I assume since all previous updates had been done.
This...... hmmm....... I think it did say HSPL 2 on one of the colored screens.
If you do have hspl on it, you want to remove that before sending it in for warranty as hspl voids it. You should be able to download an official tmous rom from this site and just go to bootloader, hook up to computer and flash official rom.
Sent from my HTC HD2 using XDA App
The links in the above mentions post do not work. Can someone provide a link to a working stock ROM?
Lucky736 said:
The links in the above mentions post do not work. Can someone provide a link to a working stock ROM?
Click to expand...
Click to collapse
You want to download the stock rom from Tmobiles Wmupgrade page... Then follow these directions. Flashing from microsd will overwrite your Hard SPL and you can send it back no problem. Or if it actually just works, you are good to do. After that you can flash Cotulla's HSPL3 and start rockin again.
Downloaded the file linked in the first post. Took the fat32 formatted MicroSD out of my Bold, it is 8GB, and moved the file to it. Put it in the HD2. Started the flash, failed on Radio_V2. Flashing again now and it is taking forever and stuck about 1/8th of the way, about 5 minutes into it thus far.
crisisinthecity said:
If it's under warranty they will ship you one within a few days and you put your broken one in the box and send it back. All on their dime.
Were you upgrading to the 3.14 ROM from T mobile's website when it crashed? And you are saying that your phone was perfect prior to the upgrade? What ROM were you running before the upgrade? Do have Hard SPL or was this stock?
Click to expand...
Click to collapse
not on their dime, It will cost you $10 for shipping in the states
Stalled but didn't say failed. Attempt #3........ update in progress yet status bar is not moving thus far.
What is a best guess as to how long a flash should take?
SPL 2.10.000 is what is on it btw. I was mistaken.
anhyeuemmaimai said:
not on their dime, It will cost you $10 for shipping in the states
Click to expand...
Click to collapse
I had a warranty replacement and did not have to pay any shipping at all. They sent me a refurb in a white box with a return shipping label in it. I put my broken phone in the white box and then applied their return label and sent it back out...
Have you ever returned a phone that is under warranty with T Mobile?
You are confusing 2 things. Through HTC you are responsible and they try to fix yours, through T-Mobile they send you another phone and a pre paid label.
Lucky736 said:
What is a best guess as to how long a flash should take?
Click to expand...
Click to collapse
Try a Task 29 from bootloader, then try to flash the ROM again via microsd... Sounds like a nightmare. Sorry dude.
Bootloader stays at "Serial" now even with USb on front or back of PC. Firewall on/off does not matter. Even better. Sigh.
Lucky736 said:
Bootloader stays at "Serial" now even with USb on front or back of PC. Firewall on/off does not matter. Even better. Sigh.
Click to expand...
Click to collapse
Task 29 form the card...
Doesn't even fire up from the card right now anymore. Just goes to the bootloader and says serial. Hard reset still works but doesnt restart in the end due to the corrupt rom.
Lucky736 said:
You are confusing 2 things. Through HTC you are responsible and they try to fix yours, through T-Mobile they send you another phone and a pre paid label.
Click to expand...
Click to collapse
Indeed. I got the impression you bought is new since you new exactly how new the phone was. Carry on. Sounds like your SPL is legit and it's time to just get a warranty replacement dude.

[Q] Hd2 doesn't work!please help!

Hi,
since last week I habe a huge problem with my htc hd2. I used my hd2 as a wlan router and suddnely it didnt so anything more. so i hate to take the battery out and restar the phone. now i have almost everytime no signal and my mobile phone hangs. i always have to take the battery out. then what i did is flashing a new custom rom. is flashed about 3 or 4 differten custom roms but nothing changed. and i did some hard and softresets. what can i do?
thanks
ronaldinhogaucho said:
Hi,
since last week I habe a huge problem with my htc hd2. I used my hd2 as a wlan router and suddnely it didnt so anything more. so i hate to take the battery out and restar the phone. now i have almost everytime no signal and my mobile phone hangs. i always have to take the battery out. then what i did is flashing a new custom rom. is flashed about 3 or 4 differten custom roms but nothing changed. and i did some hard and softresets. what can i do?
thanks
Click to expand...
Click to collapse
task29 and flash a new radio, then a custom ROM.
Sounds like hardware issue, you probably overheated the mainboard while using as wlan router. You could try a task 29 followed by flashing radio then a ROM & see if you get same issues.
Good luck but my hunch is you'll be nedding a new device.
Out of interest what model HD2 is it & does it have red or yellow hard reset button under battery cover ? Yellow reset is suggested to be revision model & less prone to heat & screen failure issues ...
my device has a red button next to the battery. i will try the task29 tonight. i hope it will work fine. otherwise i have to tke a new one. so i have another question. the device had e vodafone branding and i flashed a custom rom.i bougth it last december. how long do i have garantee and how do i get the device to the mode i got is?
thanks
ronaldinhogaucho said:
my device has a red button next to the battery. i will try the task29 tonight. i hope it will work fine. otherwise i have to tke a new one. so i have another question. the device had e vodafone branding and i flashed a custom rom.i bougth it last december. how long do i have garantee and how do i get the device to the mode i got is?
thanks
Click to expand...
Click to collapse
if it is hardware HTC will cover it as it has warranty for one year.
You would need to download your stock ROM from HTC site, just give your sn of your phone, get the ROM, put it on your SD CARD,then flash (don't flash from RUU, flash thru SD so it restores your SPL and radio to correct versions)
i thin my devide has a hardware problem too, because task29 doesnt work too. do i have to flash a branded rom, like the branded rom from the beginning or ca i flash any rom, which i can get from the htc page?
thanks
ronaldinhogaucho said:
i thin my devide has a hardware problem too, because task29 doesnt work too. do i have to flash a branded rom, like the branded rom from the beginning or ca i flash any rom, which i can get from the htc page?
thanks
Click to expand...
Click to collapse
As long as you use your serial number to verify that the ROM is for your HD2 then yes you can flash it but I would go with the most recent ROM it will let you download and then flash it via SD card so you have the correct everything.

HD2 not working

ive had my HD2 for a year without a problem and now for some reason when i turn the screen on its not recognizing my finger so i can unlock it! i would have to turn the screen on and off several times to have it recognize my finger, could it be a bug in the rom or is my digitizer dying?
Yes it could
Back up your stuff and do a factory reset and see from there
1) Are you using Stock ROM or a custom over HSPL?
2) Sounds like a digitizer issue, over a year means out of warranty, you may be SOL on this one so let's see if we can do anything software-wise to fix it. When you say a year how long exactly?
Im using custom rom and hspl, i tried the hard reset and it didnt work, now I need to know how can i make everything stock i need to get a new one from tmobile but i cant leave android on it so someone tell me how can i install original spl and tmobile stock wm6.5

Categories

Resources