Hi guys, I'm hoping one of you knowledgeable people might be able to help please, I've done a bit of seraching/googling but not really got anywhere...
I've noticed over the last few days that my TD2 keeps losing reception in places where I normally have a very good signal - e.g. the handset will be sat on my desk at work for a while, and when I pick it up to use it to make a call, send a text etc I notice that the network icon on the taskbar at the top is showing an exclamation mark to indicate there is no signal. I have to power off the handset and turn it back on to clear this problem (I've tried going to the comm manager and disabling/enabling 'phone' but when I disable it I cannot re-enable it afterwards).
I was wondering if this is a problem with my handset or the network (T-Mobile UK)?
Anyone got any ideas please?
Device information in case it's needed:
ROM Version: 1.39.405.2 (47382) WWE
ROM Date: 04/07/09
Radio Version: 3.43.25.19
Protocol Version: 61.20t.25.10U
I had the same problem in areas where the 3G signal is weak. I disabled 3G and everything is OK. I also noticed a dramatic increase in battery life.
the handset will be sat on my desk at work for a while, and when I pick it up to use it to make a call, send a text etc I notice that the network icon on the taskbar at the top is showing an exclamation mark to indicate there is no signal. I have to power off the handset and turn it back on to clear this problem
Click to expand...
Click to collapse
I get this every 2-3 weeks (known strong signal area, no reception at all indicated), it could a bug in the Radio ROM, perhaps? Updating the Radio ROM might help. But this...
I've tried going to the comm manager and disabling/enabling 'phone' but when I disable it I cannot re-enable it afterwards
Click to expand...
Click to collapse
..doesn't sound right. I do this and it clears the problem without restarting the phone.
@ kskar - Sometimes I'm in a good 3G area when this happens (Manchester city centre, UK) and sometimes I'm not (at home), so I don't think this would be causing it.
@ Pete_S - I was wondering if it could be anything to do with the Radio ROM... I also tried turning airplane mode on/off in comm manager, but it usually won't come out of airplane mode either without powering off & back on.
You could also try constraining the phone to operate only in the UK bands (phone settings - Band - GSM(900+1800) + UMTS(900+2100)) and, if you only use 3G, set network type to "WCDMA".
Related
Hi all,
I'm currently experiencing a problem where my Softbank X01ht drops off the cellular network because I live in a low strength area, and takes forever, if at all, to automatically connect back to the network, even if I move into an area where I know the cellular strength is high.
If I manually turn off the phone portion of the hermes, and reconnect, then it happily detects the cellular network and connects. In other words, after disconnecting, it acts as though there is no network in range at all, even though I know there is.
This seems to have started after I upgraded my radio rom to version 1.20 from 1.07. Prior to the upgrade, I know it connected back to the network quite quickly after it dropped out. Has anyone else experienced this with the 1.20 Radio Rom? I currently have the Imate jasjam rom installed on my phone with the 1.04 bootloader.
Unsure if this is related, but the area that I live in has a weak UMTS network, but a relatively decent GPRS network. I'm thinking the phone is getting confused over which network to connect too.
It also seems that if I'm in an area with a pretty strong cellular strength, it doesn't drop out? Would I benefit from downgrading to the 1.16 Radio Rom?
Thanks in advance all.
Gene
I can also confirm that things added with that after a soft reset sometime it cant detect network..i have to manualy turn off/on the radio part....generelly it occures if i reset the set just after making a call or just getting disconnected from edge...
the previous 2 radio that i used 1.16 and 1.08 didnt suffer from those probs...
but the main benifit of 1.20 radio that i get is EDGE speed i can pump upto 220Kb (22-24 KB) download speed in flat when connected to pc as wireless modem but with the previous radios i can barely go 160Kb and the speed did uped/down regularly...
and somewhat strange with this 1.20 radio i cant search for network list manually when even i go to manual in network after sometime i get cant read error...but previous radios where ok in that par too...
and the last benifeat that i get with 1.20 is now the SIM STK menu is working.....
sajib said:
I can also confirm that things added with that after a soft reset sometime it cant detect network..i have to manualy turn off/on the radio part....generelly it occures if i reset the set just after making a call or just getting disconnected from edge...
the previous 2 radio that i used 1.16 and 1.08 didnt suffer from those probs...
but the main benifit of 1.20 radio that i get is EDGE speed i can pump upto 220Kb (22-24 KB) download speed in flat when connected to pc as wireless modem but with the previous radios i can barely go 160Kb and the speed did uped/down regularly...
and somewhat strange with this 1.20 radio i cant search for network list manually when even i go to manual in network after sometime i get cant read error...but previous radios where ok in that par too...
and the last benifeat that i get with 1.20 is now the SIM STK menu is working.....
Click to expand...
Click to collapse
Thanks sajib,
Glad I'm not the only one experiencing it. For me, however, it only occurs when it looses connection to the cellular network. After every soft reset so far, it has connected to the cellular network automatically. To me it doesn't seem to even search for the network. That is, after loosing connection, it is resigned to the fact that it can't connect to a network, so doesn't even try, unless I force it too. I think I have seen it connect automatically once or twice, but either way, it takes at least 10-20 minutes, sometimes it never connects, and I force a manual reconnect by turning off the phone and turning it back on. So is this a known problem with the 1.20 Radio Rom?
Try this...
I had the same problem on my TyTn. Took forever to WiFi connect. Then I found this registry setting:
[HKLM\Comm\TIACXWLN1\Params]
"dot11ShortPreambleInvoked"=dword:00000001
Now my WiFi time-to-connect seems much faster.
software_samurai said:
I had the same problem on my TyTn. Took forever to WiFi connect. Then I found this registry setting:
[HKLM\Comm\TIACXWLN1\Params]
"dot11ShortPreambleInvoked"=dword:00000001
Now my WiFi time-to-connect seems much faster.
Click to expand...
Click to collapse
Hi!
Thanks for the advice, but mine isn't a Wifi problem, but a problem with connecting to the cellular network.
Or do you think that your connecting to the WiFi network and the cellular network are one in the same?
i am using the 1.20 radio as well, but cant say that i have had any of the said problems... i have the cingular 8525 and have used the 2 latest cingular roms, the aku2.3 and 2.6.. but i did have some of the same problems with i used cingulars 1.16 radio
shogunmark said:
i am using the 1.20 radio as well, but cant say that i have had any of the said problems... i have the cingular 8525 and have used the 2 latest cingular roms, the aku2.3 and 2.6.. but i did have some of the same problems with i used cingulars 1.16 radio
Click to expand...
Click to collapse
Do you commonly get cellular network disconnects? I find that if I'm moving around the city or driving around in the car, the network connection is maintained, and sometimes will automatically find the network if it does get disconnected. However, it is only when I am home that the phone disconnects and doesn't try to reconnect once it has been disconnected.
Any idea of what might have caused this issue with you with the 1.16 Radio Rom? Possibly something to do with the AKU version? I'm using AKU 2.3.
Thanks,
Gene
GeneNZ said:
Do you commonly get cellular network disconnects? I find that if I'm moving around the city or driving around in the car, the network connection is maintained, and sometimes will automatically find the network if it does get disconnected. However, it is only when I am home that the phone disconnects and doesn't try to reconnect once it has been disconnected.
Any idea of what might have caused this issue with you with the 1.16 Radio Rom? Possibly something to do with the AKU version? I'm using AKU 2.3.
Thanks,
Gene
Click to expand...
Click to collapse
I too have the original problem but have not upgraded the radio ROM. I have the T-Mobile Vario II (sorry not sure what ROM that is) but often when I move from an area of either very weak or no signal to an area with a signal (coming out of a shielded building) I too get the same problem. Initially the phone shows weak (or even strong) signal strength but when I try to make a call I get the box up on the phone screen telling me it cannot connect. I have found that eventually it will, when left to it's own devices, get itself sorted out and allow a connection. But it is invariably quicker turing off the phone (via comm manager) then back on - this always results in a valid connection.
Perhaps the problem that you describe is not related just to the 1.20 Radio ROM upgrade?
tony.wheeler said:
I too have the original problem but have not upgraded the radio ROM. I have the T-Mobile Vario II (sorry not sure what ROM that is) but often when I move from an area of either very weak or no signal to an area with a signal (coming out of a shielded building) I too get the same problem. Initially the phone shows weak (or even strong) signal strength but when I try to make a call I get the box up on the phone screen telling me it cannot connect. I have found that eventually it will, when left to it's own devices, get itself sorted out and allow a connection. But it is invariably quicker turing off the phone (via comm manager) then back on - this always results in a valid connection.
Perhaps the problem that you describe is not related just to the 1.20 Radio ROM upgrade?
Click to expand...
Click to collapse
Hi Tony,
It could possibly be an application or the ROM itself causing the problem, however, I think its the radio rom in my case, simply because this problem only started occuring after I upgraded to the 1.20 Radio Rom. Previously on the 1.07 Radio rom, the phone would connect automatically and immediately. Also I just performed a hard reset after I discovered this problem, and it still seems to be occurring...
I also am sure that after a long while the phone reconnects, I have seen it try reconnect a couple of times. But then again, a couple of times I've left it for 10-30 minutes, and it hasn't reconnected. Unsure of exactly how it chooses to reconnect and when it tries to reconnect. You would think it would try reconnect constantly after a specified period, but in my case it seems very random.
GeneNZ said:
Do you commonly get cellular network disconnects? I find that if I'm moving around the city or driving around in the car, the network connection is maintained, and sometimes will automatically find the network if it does get disconnected. However, it is only when I am home that the phone disconnects and doesn't try to reconnect once it has been disconnected.
Any idea of what might have caused this issue with you with the 1.16 Radio Rom? Possibly something to do with the AKU version? I'm using AKU 2.3.
Thanks,
Gene
Click to expand...
Click to collapse
i actually get pretty solid coverage whether moving or stationary. especially at home since i live not a quarter mile from a cingular tower and i dont think its necessarily related to the aku version since i have gotten the same result with either 2.3 or 2.6. But i can say for sure that the cingular 1.16 radio is junk my biggest complaint was gsm calls cutting out and on my calls on 3G had a very weird digitized background noise, kinda sounded like a bad digital echo... 1.20 fixed all of that for me
shogunmark said:
i actually get pretty solid coverage whether moving or stationary. especially at home since i live not a quarter mile from a cingular tower and i dont think its necessarily related to the aku version since i have gotten the same result with either 2.3 or 2.6. But i can say for sure that the cingular 1.16 radio is junk my biggest complaint was gsm calls cutting out and on my calls on 3G had a very weird digitized background noise, kinda sounded like a bad digital echo... 1.20 fixed all of that for me
Click to expand...
Click to collapse
When I'm roaming around my connection always seems to be sustained. e.g, I've been checking my phone ever 1hour for about 24 hours, and have yet to see my signal lost. Is it possible that the phone is getting confused over which band to connect to? As I said in my first post, I have a relatively weak 3G/UMTS signal from my home (1-2 bars), and a relatively strong GPRS signal (3-4 bars). Presumably the phone is UMTS-preferred, and uses GPRS as a secondary.
I saying this, even if I go to another area which usually has 5 bars UMTS signal, I haven't seen the phone immediately connect. This was after about 10-15minutes waiting in that area.
Gene
GeneNZ said:
When I'm roaming around my connection always seems to be sustained. e.g, I've been checking my phone ever 1hour for about 24 hours, and have yet to see my signal lost. Is it possible that the phone is getting confused over which band to connect to? As I said in my first post, I have a relatively weak 3G/UMTS signal from my home (1-2 bars), and a relatively strong GPRS signal (3-4 bars). Presumably the phone is UMTS-preferred, and uses GPRS as a secondary.
I saying this, even if I go to another area which usually has 5 bars UMTS signal, I haven't seen the phone immediately connect. This was after about 10-15minutes waiting in that area.
Gene
Click to expand...
Click to collapse
yes, the phone is set to prefer the UMTS bands.. have you tried setting the band manually instead of it letting it autosearch? you can do it in the phone settings menu or use the app listed here: http://forum.xda-developers.com/showthread.php?t=286844
Hi guys,
Can anyone help me... I have bought the TyTN just two days ago and since then I've been struggling with a very bad phone calls quality. I haven't been able to finish properly any single call since all of them are dropped in a middle. It looks like the phone is loosing reception whereas I know for a fact that there is a very strong signal in the location I am.
I've upgraded the software today but the problem still occurs. Do you know if this is a known issue or just this particular phone is broken?
rgnutek said:
Hi guys,
Can anyone help me... I have bought the TyTN just two days ago and since then I've been struggling with a very bad phone calls quality. I haven't been able to finish properly any single call since all of them are dropped in a middle. It looks like the phone is loosing reception whereas I know for a fact that there is a very strong signal in the location I am.
I've upgraded the software today but the problem still occurs. Do you know if this is a known issue or just this particular phone is broken?
Click to expand...
Click to collapse
Well seeing as you've upgraded the Radio and seeing as your case is quite extreme ie losing calls completely I think i'd try testing it using GSM only. Some folks have reported that if you are in an area where 3g is around but perhaps not always the strongest signal then the phone will swap around from GSM to UMTS. So you can try:
Start>Settings>Personal>Phone icon>Band
in top drop down box select GSM
in second drop down box select the GSM band for your area (if unknown try each until you get the working one)
IF this makes reception better/constant then you have the swapping bands issue and you can leave GSM selected and turn on UMTS when you are in a stronger 3G area.
If this makes no difference return the settings to auto for the drop down boxes.
If the above fails then have you got a new 3G SIM older cards can give problems.
An application that assists with setting certain bands only is Bandswitch or Commmgrpro - Here's an early version:
http://www.freewarepocketpc.net/ppc-download-commmgrpro-0-9-0-28.html
Mike
Thanks Mike for your reply.
Actually I did play with those settings a little bit but it didn't help. I'll go to the shop where I bought the phone and ask for help. Thanks for your attention.
RG
You know of any apps or way to get a shortcut onto the today screen to quickly switch between 3g and edge? Where I work is good 3g coverage, but where I live is right on the cusp of the connection ... so I find unless I turn off the "auto select" and manually choose GSM, I have dropped call problems. Would be great to be able to do this without having to go to phone settings each time.
Weinson,
Searching for BandSwitch by Daniel Herrero on this forum will reveal just such a tool. BandSwitch sits in your WM5 task tray and has the option to switch to GSM or UTMS or Auto with some time delays (before switching back) build in.
see - http://forum.xda-developers.com/showthread.php?t=286844
I have an 8525 running the official release of WM6. Ever since I upgraded I am having problems with my radio. This is the secenario:
I enter an area with no signal (the phone correctly shows the (!) symbol
I then go back to an area with strong signal the (!) symbol is still displayed. (even after several minutes).
If I cycle the phone icon in comm manager to restart the radio it starts working.
Why doesn't it go to the (....) mode to try to obtain a signal?
Is there a setting to control the algorithm for the radio retry sequense? I realize there are power / battery considerations but I would like to be able to control this.
Thanks to anyone that can help.
One quick option is to navigate to Start -> Settings -> Phone -> Band (tab) and make sure both items are set to "Auto".
Another option may be to flash a different radio. Radio quality can vary from location to location and I've found the best luck with 1.48.00. However, depending on where you're at, you may have a better go with a different radio.
Last option I'd recommend is hard-resetting or even reflashing your ROM. It may have been just a "kink" during install that would be worked out that way.
Try those in order and see what kind of results you get. Good luck!
t4188pm said:
I have an 8525 running the official release of WM6. Ever since I upgraded I am having problems with my radio. This is the secenario:
I enter an area with no signal (the phone correctly shows the (!) symbol
I then go back to an area with strong signal the (!) symbol is still displayed. (even after several minutes).
If I cycle the phone icon in comm manager to restart the radio it starts working.
Why doesn't it go to the (....) mode to try to obtain a signal?
Is there a setting to control the algorithm for the radio retry sequense? I realize there are power / battery considerations but I would like to be able to control this.
Thanks to anyone that can help.
Click to expand...
Click to collapse
Try flashing V1.54.07 radio and see if that improves the reception, a lot of people have raised concerns about the signal of their radio after flashing WM6, i personally have never had any problem since i used this radio.
I am only writing here after I tried everything I could possibly imagine with no result. Sorry the long text.
I'd like to hear ideas from you. Anyone with a similar problem.
I have a Blackstone, and never had even the smallest problem with GSM signal. But now I face the following:
- If I set the Band to "Auto", my phone connects to the HSPDA network with no problem, and I use internet and make calls normally.
- If I set the band to "GSM", sometimes it connect, sometimes not. When I manage to connect, if I try to use the internet, sometimes I lose the signal. When I am making a call, it frequently hangs up. The problem is random, sometimes I can use GSM with internet and calls for a long time, but suddenly it crashes again!
The solution would be always connect to HSPDA, but the problem is that on "Auto" the phone sometimes goes to GSM alone, and the signal breaks down.
I cannot be sure exactly when this problem began. But it was after I installed PDAVIET's Rom (WM 6.5 21053 and manila 2.5), and radio 1.17.25.09.
Among everything I have done:
- Flashed dozens of Roms always hard-reseting twice after. Tried stock Roms, cooked Roms with WM 6.1 / 6.5, manila 1.3 / 2.1 / 2.5.
- Flashed radios 1.13 / 1.14 and 1.17 in combination with all Roms. Tried with and without ripphone.dll's
- To eliminate a operator problem, I used my chip on a nokia for a few days, and didn'd have a single problem with signal, calls, internet. I installed a chip from another operator and faced the same problem.
Nothing I have done made any result.
Even using my stock Rom didn't solved. I used this phone for 8 months with no problem. So I came to the conclusion this is hardware related, with the antenna or something.
Thanks
All right, have been through a few more Roms and Radios and the problem remains unchanged...
Really looks like an antenna related problem. Apparently I will never connect to GSM again unless I take my device to service (have no guarantee), and be lucky!
But anyway, I found a solution to the connection instability and phone calls interruptions. Solved my life for now. It is very complicated:
*********************
HKLM\Software\OEM\UMTS
OpMode=2
*********************
This forces the phone to always stay in the 3G band. The "Auto" mode you can set in Comm Manager lets the phone change to GSM when the signal is low or whenever he wants, and my connection breaks down.
BTW, other modes are:
OpMode=0 (Auto mode)
OpMode=1 (GSM only mode)
OpMode=2 (3G only mode)
I know this may not be useful for anyone, but I just felt like sharing...
Hi everyone, my HD2 just stopped working with no signal at all.and shows a exclamation all the time, sim cards are no problem. i've updated the phone with official sw, still have this problem at the beginning.
has the phone been blacklisted?
is the phone turned on in wireless mode in settings? ( ya never no)
is it still under warranty?
My HD2 has done the exact same thing, just shows an !
it doesnt even try to find a signal.
phone was a tmobile UK version, which was unlocked to use any network.
the problem has literly just happened today.
have tried different offical roms, and different sim cards.
sebstermw said:
My HD2 has done the exact same thing, just shows an !
it doesnt even try to find a signal.
phone was a tmobile UK version, which was unlocked to use any network.
the problem has literly just happened today.
have tried different offical roms, and different sim cards.
Click to expand...
Click to collapse
Just phoned my provider in regards to my phone, quoted the emei and have been told the phone is blacklisted.
they are sending a request to have it unbarred. will post the outcome.
I have had this happen alot with Vodaphone UK. This is a brand new number so doubt it has been black listed.
I can get this working my turning the phone to airplane mode then back to phone mode, this most of the time makes the phone look for a signal.
Usually happens to me when there is no signal like in a tunnel, the phone does not seem to try looking for the network until you force it to.
This is possibly a fault with the timeout of the HTC HD2. Could be once it tries to connect when out of signal the device gives up after a number of attemtps.
Does anyone know?t
paul211b said:
I have had this happen alot with Vodaphone UK. This is a brand new number so doubt it has been black listed.
I can get this working my turning the phone to airplane mode then back to phone mode, this most of the time makes the phone look for a signal.
Usually happens to me when there is no signal like in a tunnel, the phone does not seem to try looking for the network until you force it to.
Click to expand...
Click to collapse
I was searching before posting for just this problem.
It is really irritating me. The phone can jump from deciding there is no signal to sometimes even going to full-bar "H"!
I hav currently resorted to turning off 3G as at least that way I am eliminating the idiocy of it prefering 0/1 bar of "H" vs near full non-3G reception for calls.
Even so at times it will just sit there for ages having dropped a signal with the exclamation showing and then jump back to life [in the same place] with good reception.
I am also on Voda UK
Mine has done that twice, in 4 months. 1 time phone was turned off inside connections, no idea how? 2nd time I just shut off, & back on, signal was back, hasn't happened in months now?
so does anyone have a solution to this problem?
I've checked with my service provider and my phone is not blacklisted...
My SIM card seems fine and everything else seems fine, except it keeps giving me the exclamation mark.. most of the time i notice it's when i get out of the lift (but that could be because that's when i usually check my phone before I put it on my desk).
There are many occasions (probably 5+ times/day) where I turn my phone on (ie, off standby) after it's been sitting on my desk for an hour or so to check calls, etc and there is that dreaded exclamation mark.
I know the area around my desk does have a signal because the guy next to me on the same network has a strong 3G and 2G signal.
Sometimes going to Comms to turn airplane mode on and off to force it to look for a signal works, but sometimes it doesnt.
I've tried soft-resetting, hard-resetting, using different radios, different ROMs, etc and still no good.
Funny thing is, it's only been happening over the past 2-3 weeks.. and I'm not sure what triggered it.
It's really starting to frustrate the crap outta me and friends have been asking why they can't get through...
Any help would be appreciated.. . I'm trying to avoid sending it to the HTC service centre if I can because they're slooooow and the stories I've read about my local centre are pretty bad (when I had my HTC diamond).
Solved:upgrade your rom everything gonna b in place
Upgrade to what?
I am having the same problem, for a hile now. Been fiddling with phone settings parameters, trying to see the effect. One particular combination so far seems to work. Try this: Comm manager --> Phone --> Tap Change Phone settings --> Menu --> Advanced network --> GPRS --> select CHAP authentication --> then CSD Line Type --> select Data rate 9600(v.110). Then OK, Back, and Done with the Comm manager. Observe if the network pickup performance (switching from non-existent H or 3G to E or G) works better for you after that. It does better for me, so far.
I'm having the same problem - NO SIGNAL
Any solution?
i recently discovered that for my problem, it was to do with the earphones. Not sure why, but it only seems to happen to me not long after i plug or unplug the earphones.
I usually have my HD2 on my desk with the music going while I work, but every hour or so, I unplug the earphones and take my phone by itself out with me for a cigarette.. then I come back and plug the earphones back in.
Often when I'm about to head downstairs, I turn on the screen while the music is still going and i see the "!"... as soon as I unplug the earphones, the bars indicating reception comes back straightaway!
Not sure if it's a coincidence or whether it really does have something to do with the earphone/earphone jack.
Since I upgraded to the Vodafone rom on the htc website I have not had this problem
htc hd2 no signal
i having a hard time with my htc hd2 its been a week that i dont get a signal and my phone dont recognize my sim..i read a lot of suggestion and help here in forum but all of them did'nt work...
please help i had htc hd2 been brought here in italy.im using wind operator.
Please somebody help!!
Manila Version: 2.5.20153712.0
Rom Version: Energy Rom
Radio Version: 2.07.50.27_2
paul211b said:
Since I upgraded to the Vodafone rom on the htc website I have not had this problem
Click to expand...
Click to collapse
I have just bitten the bullet and accepted the phone is crap at swithing between 2G and 3G signal so turn off 3G in a couple of locations when I know I get this problem [home - I can use WIFI] and my office.
HTC would not be drawn at all on un updated Radio and this problem being "fixed" in USA ROMs
Fixed
the very easy fix is to do this :
settings _ personal _ phone _ network then make network selection to manual ,, then choose ur provider,,, then u will have signal,, after that u can turn it back to automatic
100% working
Thanks a "fix" not a solution.
Rather silly to have to jump through hoops to make a mobile phone recognise available reception
Have the same problem
I have the same problem now, any solution for that?