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I recently got my HTC HD2 and I tried to add all of my contacts from my old phone and sync them to facebook to get contact photos. While some of the people worked fine and I got the photos and the birthdays, for some I got no information at all.
This is annoying because it is mainly those that I would like to add to my favourites that do not recieve their profile picture or birthday or any information.
I've searched this forum for a similar problem but could only come up with problems with earlier builds. This seems to be a problem for some people running the palm pre as well.
Interestingly if I use the facebook app I also cannot get the profile pictures for these people either.
Is it a privacy settings thing, or am I doing something wrong?
This is the same on my HD2 and my HTC Hero as well.. maybe facebook need to fix something?
Anyone else having this problem?
Yes I had this problem.
Think it is more of a problem with facebook mobile to be honest.
I had this, but then found a solution (for me anyway).
Go into all people then select your contact. Then select Edit Contact. Then press where the profile picture should be. A 'Set Contact Photo' option should pop up. Next to the Facebook profile it should have a downloading icon. Once that was done i selected Facebook Profile and all was working.
Hope this helps
ahh you sniped this comment in just before i posted kanesw
yea that works for me too.
I've tried that, when i click on the download button the option just stays greyed out. (the facebook profile option) I can see it trying to find the data but it doesn't work.
I've the same problem with some contacts, you can link it to the fackbook contact but it just won't download any info about them. Works fine for most facebook contacts.
kanesw said:
I had this, but then found a solution (for me anyway).
Go into all people then select your contact. Then select Edit Contact. Then press where the profile picture should be. A 'Set Contact Photo' option should pop up. Next to the Facebook profile it should have a downloading icon. Once that was done i selected Facebook Profile and all was working.
Hope this helps
Click to expand...
Click to collapse
I've tried this but the facebook profile option is greyed out after i click the download button. I can see it trying to get the photo but it doesn't manage it.
You dont have to click the download icon, just leave it for a minute or so and see if it downloads it
I've found the above usually helps and if it doesnt I deleted the contact and remade it and linked it and then it worked.
I've tried everything and I still can't get some of them to work. I also can't get their albums to work or their birthdays, and they don't have a profile picture when using the facebook app either. Must be a problem there somehow.
I've noticed when I go to link a contact to a facebook profile the friend is missing. I have 400+ friends and it only shows me as having 235 friends when it goes to find the contact. I'm not sure if this is something to do with users having privacy settings on facebook and not showing up or what. However I too have several contacts with no link to facebook as they are not listed as facebook contacts thru the HTC facebook link app.
There is a privacy setting in facebook that allows users to stop other apps using their details. I guess its that as i have friends i know are on facebook but dont show up.
Definitely a privacy setting in some cases. I have a couple of friends whose profile pictures never show and I know from talking to them that they're all using the 'don't use my picture in external applications' option.
that sucks man, i have the same problem here. I guess the only way is to convince them to turn that privacy setting off, i absolutely LOVE the fact that our HD2 can grab the info from their facebook pages, it looks so cool
Settings > Privacy Settings > Applications > Settings...
They need to tick Profile picture there and tick anything else you want access to via the HD2.
Also is there any way to actually save the contact pics into outlook. It seems that the pics only stays on he phone and the outlook is not updated after syncing.
cheers
WPY
Yes, if you use the facebook pictures application in spb mobile shell instead of sense, then the facebook picture is saved to outlook as well! Dont know why this does not work in sense, it definately should!!
in HTC Albums I can only see a facebook album from one of my friends which works really good, but that's the only one.. also the intergated updates/events don't seem to work.. thumbnails and birthdays work fine..
I can't even see my own pictures.. while I'm almost sure I've tried every facebook privacy/sharing and aplication setting I could find..
any tips are much appriciated..
I'm having a problem with the 'events and updates feature' retrieving updates from facebook.
When I select the 'update now' option in the 'updates and events' section for a contact it never retrieves any facebook information for any of the contacts.
All of my contacts are correctly linked to their facebook accounts but the application never picks up ANY updates.
Any ideas? I'm on O2 btw
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Hi thanks for replying
yes I can see my 'me' contact card in the updates and events and can also see the facebook pictures in the facebook tab so it appears to be logged in fine.
samsamuel said:
your "me" contact card needs to be logged in, check that, also in the pictures tab, albums, switch to facebook tab..can you see their pictures?
if not you're not logged in.
Click to expand...
Click to collapse
I dont use facebook so cant really suggest anything else. I do know from the missus that fbook website has been flakey for her this past week or two, and i'm sure i read they are currently moving datacenters or something, so who knows. Maybe your friends just all stopped updating!
I dont really know how the application itself works, but for me, the updates seem to take a while (as an indication, about 3 or 4 minutes for 500 friends over wifi - dont know how big a difference the number of friends make). I've got to keep touching the screen so that it doesn't go into "sleep" mode otherwise it stops and I have to start again.
If I leave the screen on the "Updates and Events" page while it says "Updating...", the info will not automatically update even once all the data has been downloaded. I have to move across to another page (eg, Favourites, Groups, etc and then scroll back to see the actual updates.
Hope this helps .
btw.. I'm on Dutty's V1.5, if that makes any difference.
I have the same problem
it say ( updating...) when i click update now
but then the (updating ..) dissapears and nothing updated !!!!
but when i click update on a selected contact .. it become update !!!!
it was working fine ..i dont know what happened ?
Facebook updates working only for some contacts
For me it works for some contacts but not for all.
Just got my HD2 2 days ago, so so far only 10 people/contacts are linked to facebook.
- 9 fail to deliver/retrieve updates,
- 1 works
I noticed that the one status update that I received was really new, so I just wonder if there is somewhere a setting on how old the status updates can be, to be seen on the HD2.
I also had on unanswered event request, that one worked well.
One more issue, I can browse the album of almost all facebook contacts, but it's not working for one. does anybody know what could be the reason. Are only alboms which are set to be viewed by anybody browsable by HD2 (not the ones only visible to friends)?
I had the same issue, worked for a few days then would attempt to update, appeared to do so but no new info present.
Ended up having to go to Start/settings/data services/social networks and turn off facebook and then do it again.
After this for some strange reason it now works and has continued to for weeks.
Hi all,
I'm new here so please be gentle if I'm posting in the wrong place.
I have an HD2 that came bundled with the Facebook app. All was fine but I refreshed my friends list and now they all appear twice. I've tried uninstalling the app and then redownloading and installing etc but the problem remains.
Any suggestions would be greatly appreciated.
Many thanks,
Tom.
Did you use some other software to import your facebook contacts at some point?
Hi
Nope, I'll I have done is logged in to the Facebook app and my friends appeared in there as per the full Facebook website. I hit 'refresh' on them a few days ago to see their updated status / profile pics and ever since then they've been listed twice.
Tom.
tried logging out and back in? Its also worth remembering that being logged in through the facebook program isn;t quite the same as being logged in through the 'me' contact card in your contact list.
I've tried logging out etc. It's so strange! Even the un / reinstall didn't fix it.
i take it when you log in via the pc all is fine? it isn't a facebook problem?
All fine via standard 'web based' Facebook.
In fact, it appears that the friends simply aren't getting updated. The profile pics change (sometimes) but I've added new friends via facebook on the web, and they just aren't appearing on the mobile app.
P.S. Perhaps I should be working and not playing on Facebook!!!
go too people all people, bottom tabs scroll to updates and events, (4th tab) menu update. stay on that screen (it says updating in the banner just down from top right) don't exit that screen till it has finished.
Hi
Sorry still no joy. Just to clarify, I am referring to friends listed under the Facebook app itself (middle icon on blue bar at top of facebook app).
Many thanks for your efforts so far.
Tom.
ahh well in that case I'd put it down to the vast number of issues since the made changes recently. my missus always gets a blank wall untill she has refreshed the page and flivked through all her tabs and she gets the "there has been an error" popup every few minutes.
Code:
Since a couple of days I have been unable to sync the contacts with the internal facebook app.
It always says that it is currently experiencing problems and is highly annoying!
Calendar sync works though.
Anyone got the same problem? A solution?
I am running the jp3 firmware, but also reflashing to jm5 produced the same problem.
Sent from my GT-I9000 using XDA App
Mycorrhiza said:
Since a couple of days I have been unable to sync the contacts with the internal facebook app.
It always says that it is currently experiencing problems and is highly annoying!
Calendar sync works though.
Anyone got the same problem? A solution?
I am running the jp3 firmware, but also reflashing to jm5 produced the same problem.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Same problem here. Been like that for a week or so now.
I switched to Phonebook 2.0 from market. Think its better than the stock app and FB sync works.
But hope they fix that FB sync thing soon. It´s getting pretty annoying.
Maybe you should use Phonebook 2.0 to find a defect friend's name. When you link your Gmail contacts to Facebook contacts in Phonebook 2.0, you may find someone who have some strange things. For me, I have some friends who have their last-name 'null' instead of the real one. So, I decide to delete these friends and then I can sync agian.
Found this at androidforums earlier in the week when I was having this problem, and it worked for me. I can't post links, apparently, but to give credit, it's from airmanjerm over there (androidforums dot com slash samsung-captivate slash 127442-link-facebook-friend-photo-contact dot html).
1. Start the CONTACTS app.
2. Click on "Contacts" at the very top.
3. Pick a person in your contacts list who is also in your Facebook friends. Select their name and it opens their entry in your phone's contacts list. For this, we'll select "John Smith." (How original!)
4. Touch the MENU button in the very bottom left of the phone.
5. Select "Link Contact"
6. At the top, select "Get Friends"
7. Select your Facebook account. (If you don't see it, you'll have to be sure your phone is logged into your Facebook account.)
8. Your phone will pull up all your friends from your FB friends list. Although you're technically only trying to link John Smith, go ahead and select all the friends you want to import to your phone altogether. (Or just select all at the top.) This will save you a couple steps later.
9. Click "Save" at the bottom.
10. After a few seconds or a minute's worth of "importing," the phone will go back a screen. Here you will see all your imported Facebook friends that you just imported. Scroll down to "John Smith" and select that Facebook profile to link it to your phonebook entry.
11. An AMAZING feature here is that when the phone imports all your friends from Facebook, it automatically links your phone contacts with their Facebook profile IF they have either the same exact name, or the same phone number or other similar contact info.
12. For those that don't automatically link, repeat steps 1-10, omitting steps 6-9 since you've already imported them from Facebook.
iNap said:
Found this at androidforums earlier in the week when I was having this problem, and it worked for me. I can't post links, apparently, but to give credit, it's from airmanjerm over there (androidforums dot com slash samsung-captivate slash 127442-link-facebook-friend-photo-contact dot html).
1. Start the CONTACTS app.
2. Click on "Contacts" at the very top.
3. Pick a person in your contacts list who is also in your Facebook friends. Select their name and it opens their entry in your phone's contacts list. For this, we'll select "John Smith." (How original!)
4. Touch the MENU button in the very bottom left of the phone.
5. Select "Link Contact"
6. At the top, select "Get Friends"
7. Select your Facebook account. (If you don't see it, you'll have to be sure your phone is logged into your Facebook account.)
8. Your phone will pull up all your friends from your FB friends list. Although you're technically only trying to link John Smith, go ahead and select all the friends you want to import to your phone altogether. (Or just select all at the top.) This will save you a couple steps later.
9. Click "Save" at the bottom.
10. After a few seconds or a minute's worth of "importing," the phone will go back a screen. Here you will see all your imported Facebook friends that you just imported. Scroll down to "John Smith" and select that Facebook profile to link it to your phonebook entry.
11. An AMAZING feature here is that when the phone imports all your friends from Facebook, it automatically links your phone contacts with their Facebook profile IF they have either the same exact name, or the same phone number or other similar contact info.
12. For those that don't automatically link, repeat steps 1-10, omitting steps 6-9 since you've already imported them from Facebook.
Click to expand...
Click to collapse
Just tried it.
Can't even do that. When the sync error appears FB is grayed out in get friends.
You can also try syncmypix from the market... With this its possible to link contacts pictures from facebook to your phonebook contacts.
We'll have to wait until facebook fixes this failure.
Greetz, DN
Kolemar said:
Just tried it.
Can't even do that. When the sync error appears FB is grayed out in get friends.
Click to expand...
Click to collapse
i have the same issue. can't click on get friends since facebook is greyed out in contacts.
It started working for me.
found this while searching around, well I messed up and linked some stuff wrong, and just removed the facebook account...
Well story is I just got this phone,
added facebook account for the widget that came on phone, no contact sync
later installed facebook from market
then today tried to sync contacts with failure
After I deleted the facebook account, I went to add back and noticed two options for adding facebook accounts, one that says "Intergrated contact accounts" and one under "more accounts" I tried the one under intergrated and it seems to be working without having to do any work arounds...
If anyone is getting gray facebook when doing "get friends" make sure in Settings->Accounts & Sync->Facebook that contact sync is enabled.
maybe this will help
(welcome my first post in the array of Galaxy S forums, been using androind on my old ATT Tilt and finally upgraded)
Joe1981AL said:
If anyone is getting gray facebook when doing "get friends" make sure in Settings->Accounts & Sync->Facebook that contact sync is enabled.
Click to expand...
Click to collapse
Wow that did it for me... Thanks for the tip buddy.
Has anyone else noticed this small but annoying ICS change?
I have always had a Google Contact called "me" with all of my info and my photo. So in my SMS conversations, etc... it always showed my picture for me. Now in ICS that doesn't work... all SMS contributions by myself are apparently done by this thing called "My Local Profile" which seems tied to the phone, because even if I do go through the hassle of filling it out, when I go to google.com/contacts, it does NOT show the "contact" I just created. So this seems like a step backwards if we really have to fill that info out locally every time we wipe the phone.
Am I missing something?
I've got the same problem. I'm sure that when i first updated, the bit at the top actually listed my 'Me' account there and recognised me. Now it just shows the 'Set up local profile' and my SMS messages etc don't know who I am.
On my phone I see "Me" in the People app. I think this was automatically pulled from my Google profile. Things are appearing fine for me.
Sent from my Nexus S using xda premium
Do you also have a 'Me' contact listed aswell? If so, if you edit one does it update the other?
I've just done a factory reset and it asks for your name on startup. It then just puts that in the 'My local profile' bit. Doesn't seem to sync the two as far as i can tell.
I do not have a "Me" contact listed and I never have.
Sent from my Nexus S using xda premium
I just renamed my 'Me' contact in gmail contacts to the same name stored under the local profile (My real first name and last name as apose to the word 'Me'), waited a bit and it has now sync'd the two together and appears to be normal again.
Although I also logged into google+ and now the contact has my google+ details against it too. Previously i had logged out of google+ and that's when it no longer showed my details. I'm wondering if its linked to google+ in some way.
I think you're right about it being linked to Google Plus. Here is what I did:
1) renamed my "me" contact to "Fname Lname" (to match my local profile)
2) waited 10 minutes... local profile still had name only, no other info
3) logged into G+ on the phone for the first time ever
4) local profile now has all my info from G+ (more info than my "me" contact had, plus a higher res picture)
5) renamed my "me" contact back to "me"
I'm guessing steps 3 and 4 were all I needed to do (renaming my "me" contact was pointless). It just auto-populates the phone's local profile from G+. Which is kind of inefficient... it should be more integrated with contact list so one sync covers everything including yourself.
Confirming that logging in to G+ from the phone populates the local profile info.