Database Users

Facebook profile photos only downloaded for certain individuals

I recently got my HTC HD2 and I tried to add all of my contacts from my old phone and sync them to facebook to get contact photos. While some of the people worked fine and I got the photos and the birthdays, for some I got no information at all.
This is annoying because it is mainly those that I would like to add to my favourites that do not recieve their profile picture or birthday or any information.
I've searched this forum for a similar problem but could only come up with problems with earlier builds. This seems to be a problem for some people running the palm pre as well.
Interestingly if I use the facebook app I also cannot get the profile pictures for these people either.
Is it a privacy settings thing, or am I doing something wrong?

This is the same on my HD2 and my HTC Hero as well.. maybe facebook need to fix something?

Anyone else having this problem?

Yes I had this problem.
Think it is more of a problem with facebook mobile to be honest.

I had this, but then found a solution (for me anyway).
Go into all people then select your contact. Then select Edit Contact. Then press where the profile picture should be. A 'Set Contact Photo' option should pop up. Next to the Facebook profile it should have a downloading icon. Once that was done i selected Facebook Profile and all was working.
Hope this helps

ahh you sniped this comment in just before i posted kanesw
yea that works for me too.

I've tried that, when i click on the download button the option just stays greyed out. (the facebook profile option) I can see it trying to find the data but it doesn't work.

I've the same problem with some contacts, you can link it to the fackbook contact but it just won't download any info about them. Works fine for most facebook contacts.

kanesw said:
I had this, but then found a solution (for me anyway).
Go into all people then select your contact. Then select Edit Contact. Then press where the profile picture should be. A 'Set Contact Photo' option should pop up. Next to the Facebook profile it should have a downloading icon. Once that was done i selected Facebook Profile and all was working.
Hope this helps
Click to expand...
Click to collapse
I've tried this but the facebook profile option is greyed out after i click the download button. I can see it trying to get the photo but it doesn't manage it.

You dont have to click the download icon, just leave it for a minute or so and see if it downloads it

I've found the above usually helps and if it doesnt I deleted the contact and remade it and linked it and then it worked.

I've tried everything and I still can't get some of them to work. I also can't get their albums to work or their birthdays, and they don't have a profile picture when using the facebook app either. Must be a problem there somehow.

I've noticed when I go to link a contact to a facebook profile the friend is missing. I have 400+ friends and it only shows me as having 235 friends when it goes to find the contact. I'm not sure if this is something to do with users having privacy settings on facebook and not showing up or what. However I too have several contacts with no link to facebook as they are not listed as facebook contacts thru the HTC facebook link app.

There is a privacy setting in facebook that allows users to stop other apps using their details. I guess its that as i have friends i know are on facebook but dont show up.

Definitely a privacy setting in some cases. I have a couple of friends whose profile pictures never show and I know from talking to them that they're all using the 'don't use my picture in external applications' option.

that sucks man, i have the same problem here. I guess the only way is to convince them to turn that privacy setting off, i absolutely LOVE the fact that our HD2 can grab the info from their facebook pages, it looks so cool

Settings > Privacy Settings > Applications > Settings...
They need to tick Profile picture there and tick anything else you want access to via the HD2.

Also is there any way to actually save the contact pics into outlook. It seems that the pics only stays on he phone and the outlook is not updated after syncing.
cheers
WPY

Yes, if you use the facebook pictures application in spb mobile shell instead of sense, then the facebook picture is saved to outlook as well! Dont know why this does not work in sense, it definately should!!

in HTC Albums I can only see a facebook album from one of my friends which works really good, but that's the only one.. also the intergated updates/events don't seem to work.. thumbnails and birthdays work fine..
I can't even see my own pictures.. while I'm almost sure I've tried every facebook privacy/sharing and aplication setting I could find..
any tips are much appriciated..

Question about facebook contact integration

Sup y'all,
So I really enjoy having all my facebook contacts' profile pictures/birthdays sync with the contacts on my phone, but the problem I am having is that I have to go into each of my phone contacts and tell it which of my facebook friends to sync with. That kind of sucks, especially since I keep flashing my phone in order to try out new roms. Is it possible to have facebook automatically match up my phone contacts and facebook friends so I don't have to do it all manually? And if not, is it possible to somehow backup all the linked profiles so I don't have to redo it every time I flash a new rom? Lemme know thanks.

Every time I update my ROM.. during the first Facebook login, I'm given the option to sync ALL contacts that it matches with my Facebook Contacts..
(has to be pretty close on the name for it to match).
Try going to the ME contact entry, then sliding over to the Events tab (2nd from right, i believe), then make sure it's logged into facebook.
At the top, you might have a "Link Contacts" or something (going off of memory here). from that screen, it will show you the list of contacts that it has matched.
If you have names in your address book such as "Mom" .. that's not going to automatically match with Jane Doe on Facebook. Gonna have to update your local Contact name to Jane Doe, or the auto-match won't work.
Mine automatically matches about 20-30 of my contacts every time I re-ROM and login to facebook.

ah sick man thanks

I have a question regarding this every time i flash a new rom i do not get this option, i have to manually go in and link everyone to facebook. When i click my contact card I don't even get the option to look at history or status updates on the sliders... I'm logged in on both the sense tab and the facebook in the internet file in the start menu but have never been prompted to sync contacts. I am using Energy rom dec. 13th 29005. Just wondering if anyone else is having this problem was bored figured i'd ask as it gets tiring manually liking all contacts. any response is appreciated.

nitegmoney said:
I have a question regarding this every time i flash a new rom i do not get this option, i have to manually go in and link everyone to facebook. When i click my contact card I don't even get the option to look at history or status updates on the sliders... I'm logged in on both the sense tab and the facebook in the internet file in the start menu but have never been prompted to sync contacts. I am using Energy rom dec. 13th 29005. Just wondering if anyone else is having this problem was bored figured i'd ask as it gets tiring manually liking all contacts. any response is appreciated.
Click to expand...
Click to collapse
Match the contact name with the facebook name and it will automatically match it when you sign into facebook. That easy!!

Possible to backup with Titanium?

Here is an idea.. You have to match them all up one or another once.. then SYNC your phone with your computer using Active Sync/Windows Mobile Device Center... It then SAVES all your facebook contacts in with your other contacts so when you hard reset or update your rom, when you sync it up, your contacts are all back (including their facebook contact info)... I hope that helps

Facebook wont sync

Any thoughts? First time using the device, facebook synced just fine. Since then Ive done a software wipe and now I cant get FB to sync my contacts anymore. It just keeps saying "Sync isnt available at this time"

The_Chrome_Coyote said:
Any thoughts? First time using the device, facebook synced just fine. Since then Ive done a software wipe and now I cant get FB to sync my contacts anymore. It just keeps saying "Sync isnt available at this time"
Click to expand...
Click to collapse
I am having the same issue. It syncs the calendar fine, but not the contacts. I would like to have the Facebook profile pics sync to my contacts just like on my HD2. I had the issue before and after root so I know it isn't that.

just something simple to throw out there did yall enable it to show fb contacts? go to contacts menu then display options and see if fb contacts is checked off

skater4690 said:
just something simple to throw out there did yall enable it to show fb contacts? go to contacts menu then display options and see if fb contacts is checked off
Click to expand...
Click to collapse
Yes I did enable it to show Facebook contacts. Thanks.
Sent from my SGH-T959 using XDA App

miclflores said:
Yes I did enable it to show Facebook contacts. Thanks.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
still doesnt work?

Day two, still wont sync. I have facebook enabled in contacts, it just shows a group with 0 people in it. It syncs my calendar just fine, but wont sync contacts for some reason.
The strangest part is that it used to, but after I reformatted it wouldnt.
Ive tried; Deleting and re-adding FB account at least a dozen times, and Menu -> sync/cancel/sync/cancel brute force approach that worked with other phones.

my facebook widget stopped auto updating even though its set for like every 2 hours the last posts i see are from this morning.
in fact if i click the manual green sync arrows it attempts to sync but nothing happens.
i already have done a battery pull today.

My facebook and twitter contacts both won't sync. And I have two sets of twitter contacts, one from the widget and one from the twitter app.

gootman said:
My facebook and twitter contacts both won't sync. And I have two sets of twitter contacts, one from the widget and one from the twitter app.
Click to expand...
Click to collapse
Got that too, but mine sync at least... sort of. I had to manually link contacts that were first linked automatically when I first set up my phone.

Same problem wont sync. Checked of and everything

I'm having the same issue, i'm curious all of you who are having problems did you experience them after the root?

My contacts synced fine when I first got the phone but have since stopped syncing (if I check under accounts and sync in setting I see an error) This issue existed for me both before and after root.

Synced fine before I rooted but tbh the phone was unrooted for about 10 minutes after initial setup. The second I got home I rooted and wiped.
sent from my Samsung Vibrant

guys. read the message on your phone. it says "sync is down right now temporarily" when you try to sync and look at specific status. I'm guessing this is more a samsung or android thing than "your specific phone".
Right beneath manage accounts it says "sync is currently experiencing problems. It will be back shortly". Notice the sync icon with the red exclamation mark next to it

I have not rooted yet, and I'm still having sync issues.
I really think they rushed getting the phone out to compete with the droid x, moving the release date up a week. Hopefully this issue, the gps/compass, and 3g get addressed in a OTA update soon. I saw the droid x was already scheduled to have one.
Sent from my SGH-T959 using XDA App

I had the same problem. It just starting working now. I did not do anything. they must have fixxed something.

Having this issue as well. The weird thing is that when i add Facebook to the accounts list in settings, it updates the feeds widget with facebook statuses, and they are also listed in the contacts app, that last menu that gives you the various social feeds. However it cannot sync the actual contacts, must have tried 15 times today.
I was reading on another forum that someone found a solution that seemed to be working for people, but only if you were able to get it synced before and in some way either removed the account or the contacts and cannot resync. This didn't work for me as I didn't fall under that category, but I hope this can help someone.
1. Turn on background sync in settings.
2. Go into the main contacts window, and instead of hitting accounts to check the sync or whatever, hit menu at the main screen and choose "Find Friends"
3. Tap on Facebook. If you were able to sync before, it should work. If you are like me and was never able to sync, the box will be greyed out.

MMcCraryNJ said:
1. Turn on background sync in settings.
2. Go into the main contacts window, and instead of hitting accounts to check the sync or whatever, hit menu at the main screen and choose "Find Friends"
3. Tap on Facebook. If you were able to sync before, it should work. If you are like me and was never able to sync, the box will be greyed out.
Click to expand...
Click to collapse
This worked wonders...Thanks!

I'm having a similar issue with my twitter contacts. I can manually add a few via the method offered above, but the account doesn't seem to find some of them (including my girlfriend's, which is particularly frustrating).
Sent from my SGH-T959 using XDA App

I had same issue with contacts sync with facebook images. But i found a work around. When you add facebook accounts and sync. Enable fackbook contacts and facebook contact images. Now it will dump all your facebook contacts to your phone, but it will categorize it. once you do that, it will link your say "gmail contact" and "facebook" contacts together, On the contacts that you have different nicknames, you can click on the contact and select linked contact, select facebook and choose your friends contact info and now my images matches. Looks better now. Hope i only have to do this once.
Good Luck and this is my first post.
Cell Phone (2 years) to Blackberry (9 years) to iPhone (2 Years) to G1 Android (2 months) to iPhone (1 year) to SAMSUNG VIBRANT (love this phone)

For People Having Problem With Facebook Contacts Pictures Sync etc [SOLUTION]

This worked for me; let’s hope it works for you...
Problem:
After a lot of messing around, my contacts appear to be synched with Facebook and are showing Facebook profile pictures and so forth. However, when I receive a text message from one of these contacts, their picture does not show next to the text message.
NOTE: This solution may fix other problems you are having with Facebook sync, what you have just read was my particular problem, so give it a go, might just work for your problem too.
Solution...
1. Go to Settings -> Accounts and Sync
2. Look under 'Manage Accounts' for any Facebook related accounts. If you see any, click on them, then click on 'Remove Account'. (Do this for all of them if there is more than one.)
3. Go back to the main 'Accounts and Sync' section where you have just been and click on 'Add account'.
4. Under INTEGRATED CONTACT ACCOUNTS (NOT more accounts) click on Facebook.
5. Enter your Facebook username and password as normal and click done.
6. Go back to the main 'Accounts and Sync' menu again, look for the new Facebook account you have just added on there and click on it.
7. Press the menu key on your phone, then click on sync now and wait till any spinning arrow logos you see stop spinning.
8. Go into your contacts and see if any have now linked with Facebook correctly (this will now be working for some people but for the majority it will not be... YET.... if not, continue with step 9.)
9. Click and hold on any of your contacts in your address book.
10. Click on join contact
11. If you see your contact with their Facebook pic next to them, click on them and they will now be successfully joined!.... If you don’t see them, you have two choices...
A) Re-edit their name in your contacts to match exactly how they have their name on Facebook. So if your friend is called 'John Doe' on Facebook but you have him as J Doe or something in your contacts, change it to match Facebook!)
OR
B)After step 10, click on 'Get Friends' and scroll until you see the contact you are trying to join, tick the box next to them, click save, then click on their picture which should now be showing under 'Suggested friends'.
Long winded - Yes
Time consuming - Yes
A soultion - Yes.
Let me know how you get on everyone...

I also do this and this works but the next issue I face is if I use a WIPE rom, how can I restore a back up of my contacts that already has the joined information ?

^^ Good question, same problem I have.

Without being some kind of genius with the SGS, I cant see how this can be done easliy to be honest.
Thing is, if your backed up contacts have the EXACT names as your facebook contacts, then when you load them back into your phone after a wipe install and sync (step 7 in guide) it should join them all up automatically for you.
However, if it does not I'm pretty sure it's due to an issue with the Facebook App because before the latest update they always used to join up automatically but not with everyone now.

Hello,
I am experiencing the same problem, but with Samsung Galaxy Nexus with ICS 4.0.4.
I tried the steps described on this post, but It didn't work.
(My facebook contacts doesn't show at People App at all)
I also tried re-installing and re-adding my facebook account, but It didn't work.
BTW, where is "INTEGRATED CONTACT ACCOUNTS" settings?
Please, Does someone have any clue on how to fix it?
thanks in advance,
Roger

https://play.google.com/store/search?q=contact+sync

OTA 2.3.4 Update... Contacts

Hey all I'm new here...
Just wanted to point out some woes with the new OTA 2.3.4 update with the contacts. Although it seems the views have a few more options the bad part is they took away the option to flip the screen left or right to see social or history... that sucks but the worst part is... it seems that you can't link with social accounts anymore either!!!
Any insight on this... am I doing something wrong?

Use GO Contacts, it's just plain better.

your probably right... though 2.2.2 was fairly decent.
Just wanted to add... as I'm going through account and contact stuff, the ability to sync facebook or twitter pics with contacts is gone as well I know there are other ways (manually) but this was a nice feature... why would the take it out? What reason do we have now to add any of the social/pic stuff with motoblur? Again, Myspace, facebook, LastFm, twitter, Picasa, Photobucket, flicker, Linkedin... its all broken now, none of them sync with contacts now. (or is it fixed... was there issues with this before, did folks not like it?)
Note: If you long press any of these accounts in settings it states.... "To Fully integrate "account" into your mobile experience, click Add Account." What experience are they refering to? All I can see is that your widgets (which suck) will populate their feeds....

Update... I did find some settings for anyone looking.... if you edit a contact and press menu the option to join pops up.... so maybe its not a total loss also not as I used an app to sync FB pics to existing contacts (synced to google) not sure if you "join" if the pic syncs as well....

If they took out linking contacts period, IMO that would be a HUGE step forward.
My contacts got severely f*cked up because of that, and I'm still trying to fix that mess.
If I hadn't bought so many Apps under my current account, I just would have just created a new Google account already...
</rant>
Sent from my GT-I9000M using XDA Premium App

If you unlink your accounts, the contacts should go back to the way they were. Linking doesn't actually modify any account info.

i can't seem to find where to set custom ringtones for contacts now
used to be on the edit screen but not now

viper98 said:
i can't seem to find where to set custom ringtones for contacts now
used to be on the edit screen but not now
Click to expand...
Click to collapse
Go into your contact, then menu->Options

Altough it is still possible to link the contacts, I prefer the older Contacts.
It was easy to see where did each info came from (small "f" or "t" logo near the contact data).
Will try to get used to the new interface.

Anthony, I agree with you. The option to flip right and left was very useful and I used it all the time to keep track of my communication with a contact. I was hugely disappointed to see that missing. I do not understand why they would remove that. I also liked the contact photo syncing. It was nice that most of my contacts had photos added automatically.

Has anyone else had issues with webtop working after the update? Via HDMI or any of the docks...
Sent from my MB860 using XDA App

knigitz said:
Go into your contact, then menu->Options
Click to expand...
Click to collapse
nothin there any more
installed go contacts and it had it though so it's a non issue

I like new Contact App.
Just a small bug: birthday date is showed as an INTEGER (many times negative) and not more as a Date.
Example: "Birthday: -609994887"
I'm not sure if the wrong "import" of newer Contact App is about Facebook's birthday date or Google's Account, however something is wrong...

What the... they just took out the most usedlful feature in blur, contact history. Man thats so bad...
Sent from my MB860 using XDA Premium App

So how do you link your contacts with facebook now? My facebook contacts don't even show up anymore. It was so easy on froyo...

devize said:
So how do you link your contacts with facebook now? My facebook contacts don't even show up anymore. It was so easy on froyo...
Click to expand...
Click to collapse
Settings > Accounts > Motoblur Accounts/Facebook
Remove the facebook account. Reboot the phone.
Then Settings > Accounts > Add Account > Facebook
Reboot the phone.
Phone App > Display Options > Facebook
Make certain All contacts is checked.
Press Save.

DarrellRaines said:
Settings > Accounts > Motoblur Accounts/Facebook
Remove the facebook account. Reboot the phone.
Then Settings > Accounts > Add Account > Facebook
Reboot the phone.
Phone App > Display Options > Facebook
Make certain All contacts is checked.
Press Save.
Click to expand...
Click to collapse
Not working for me, when I click on the facebook icon in accounts under 'other accounts' nothing happens.

devize said:
Not working for me, when I click on the facebook icon in accounts under 'other accounts' nothing happens.
Click to expand...
Click to collapse
Select the one under motoblur accounts not the one under other accounts (which makes me question the wisdom of Moto for having it listed twice on the same page).

DarrellRaines said:
Select the one under motoblur accounts not the one under other accounts (which makes me question the wisdom of Moto for having it listed twice on the same page).
Click to expand...
Click to collapse
I tried that too but I had the same problem as before, no contacts showing up. Why must motorola make things so difficult?
Edit: Read on droid x forums that it can take a couple hours for them to show up, so I'll wait and see.

devize said:
I tried that too but I had the same problem as before, no contacts showing up. Why must motorola make things so difficult?
Edit: Read on droid x forums that it can take a couple hours for them to show up, so I'll wait and see.
Click to expand...
Click to collapse
Be sure to be on a wifi network and ensure you can sync social apps. I would reboot the phone once all of that is checked and then see if it all comes down or not.