Database Users

HTC 7500x - 2 problems

Seems to me that unit is not charging fully and properly via USB cable when connected to the computer. What gives?
MS Voice command does not announce incoming calls - not trough speaker not trough BT headset.
Any ideas?
TIA

I also so have another problem with this phone. I am unable to make outgoing calls most of the times. i have great signal and still it will take me 5-6 tries before i can even make the call.
is any one else having this problem.
Thank you

fatouraee said:
I also so have another problem with this phone. I am unable to make outgoing calls most of the times. i have great signal and still it will take me 5-6 tries before i can even make the call.
is any one else having this problem.
Thank you
Click to expand...
Click to collapse
Is the band on your phone setup on Auto?

ID64 said:
Seems to me that unit is not charging fully and properly via USB cable when connected to the computer. What gives?
MS Voice command does not announce incoming calls - not trough speaker not trough BT headset.
Any ideas?
TIA
Click to expand...
Click to collapse
I think both topics have been discussed in this forum somewhere. I can`t do a search right now or I`d try to find the links and post them here for you.

ID64 said:
Seems to me that unit is not charging fully and properly via USB cable when connected to the computer. What gives?
Click to expand...
Click to collapse
Typical behaviour when charging using a computer. Use the wall charger.
I don't know why this is, but it seems that USB does not apply the same "flow" (do not know the correct word in english) as the wall charger do...
I was copying ca. 5 GB using ActiveSync to the MicroDrive and this operation actually drained battery even though the unit was charging from USB...

ltxda said:
Is the band on your phone setup on Auto?
Click to expand...
Click to collapse
yes i have it on auto. i tried gsm only 850-1900 and still the same
how do you use yours.

fatouraee said:
yes i have it on auto. i tried gsm only 850-1900 and still the same
how do you use yours.
Click to expand...
Click to collapse
I'm on T-Mobile in the US. I had a problem when my phone first arrived. Since I reconfigured the phone settings I haven't had any problems and even better reception.
My settings are as follow:
Select your network type: Auto
Select your GSM/UMTS band: GSM(1900+850)+UMTS(1900+850)
If you set it up like this on the T-Mobile network and still have problems call T-Mobile. Let them know you have an Ameo, will give them a clear understanding of the phone type you have for support, and have them transfer you to the data/pda department. See if they can help you isolate the problem. Could be a network issue or phone, no telling. I have an HTC Advantage and have better phone performance than with any other phone I've ever had on the T-Mobile network.

ltxda said:
I'm on T-Mobile in the US. I had a problem when my phone first arrived. Since I reconfigured the phone settings I haven't had any problems and even better reception.
My settings are as follow:
Select your network type: Auto
Select your GSM/UMTS band: GSM(1900+850)+UMTS(1900+850)
If you set it up like this on the T-Mobile network and still have problems call T-Mobile. Let them know you have an Ameo, will give them a clear understanding of the phone type you have for support, and have them transfer you to the data/pda department. See if they can help you isolate the problem. Could be a network issue or phone, no telling. I have an HTC Advantage and have better phone performance than with any other phone I've ever had on the T-Mobile network.
Click to expand...
Click to collapse
i will try it. the funny thing is that in only one place this happens. after testing it i realized when i'm at my office i get great reception but it takes many tries for the call to go. but i dont have this problem anywhere else. i will try it and will see what happens. i dont think it is hardware issue. data works fine. today has been fine so far. thanks for the info.

Regarding the MS Voice problem, have you adjusted the settings, as by default it will *not* announce incoming calls, you need to go to Start/Settings/Voice Command and enable it in the phone options.
Also with Notify the default setting is bluetooth headset only, change it to the middle one of the three.
This is in VC 1.6 which I'm assuming you're using.
Regards

jmdrizen said:
Regarding the MS Voice problem, have you adjusted the settings, as by default it will *not* announce incoming calls, you need to go to Start/Settings/Voice Command and enable it in the phone options.
Also with Notify the default setting is bluetooth headset only, change it to the middle one of the three.
This is in VC 1.6 which I'm assuming you're using.
Regards
Click to expand...
Click to collapse
Thanks. I did it, it works but weird way. It announcing calls in the headset and speaker at the same time!

Call Forwarding Icon in Task Bar...ARGHHHH

how do i get rid of it, everytime i restart the phone, it comes back...its pissing me offfff LMAOOO HAHA....please anyone...help meeee

Did you ever figure this out?
I'm having this problem too since the latest rom upgrade. Seen a few others with the same problem after upgrading as well. I'm using ATT US X1a rom1.03.948.8.
I've tried a hard reset, swapping the sim out (as mentioned in another thread), using forwarding cancel codes (##62#), and obviously the normal call forwarding settings on the phone. It clears up the problem for a few soft resets, then it comes right back again.

call forwarding..
you seem to have call forwarding turned on.
Phone - Menu - Settings - services - call forwarding - get settings
there you will have all these type of settings like forward to number with no answer and also forward all calls.. just uncheck them all i guess.
Thanks
daniel

In NAM on AT&T, call forwarding is always turned on for something. Normally, it's turned on only for no answer and unreachable.
The phone should not show the call forwarding icon when these are the only services activated.
I don't understand how or why it happens, but I will occasionally get the call forward icon showing when I have nothing special turned on.
It will eventually go away, usually after I've had to power the device for some reason. Note, however, that it will not necessarily go away if I power the device to the specific purpose of removing the call forwarding icon.
I've never figured out what makes it show or why it goes away.
Lucky for me, I'm not too troubled by it.

Hmm
I think this problem is carrier related, (carriers have control over your call forwarding) because I have had this problem on many different phones from different manufacturers over the years. Not on my Xperia yet though.

Thanks for the replies. As stated in the earlier post, I have already tried unchecking, rechecking etc. As soon as it connects to the network it goes away. It seems to be an issue with the newest rom though as the previous rom does not have this issue at all (for me at least).
Call forwarding is definitely on the carrier side, but as soon as the phone connects to the network to pull call forward settings, it will always change the icon to the correct status (ie icon is there when forward all calls is on and not when it's not), which tells me that it's probably an issue with the rom, not the carrier. You're right about the settings George, but unfortunately I do use call forwarding from time to time and need to know when its truly on or off .
I've tried tweaking the cf values in the registry as well at hklm\software\htc\phone without any luck.

The call forwarding icon is also showing on my X1 I am on Orange UK.
I guess it can't be fixed.

Guys in US with AT&T.
I've got this issue that might be stupid but I suffer from it really bad. Everytime I get a new voice message, a text comes in with weired notes (which I know is for the phone to notify me) but I have to delete the sucker everytime. Or everytime I am in the voice box, it sends me another txt for deletion/
How can I get rid of this?
Do you guys have a good visual voice message system installed?
AT&T doesn't support any other phones except what they sell. AHhh
Thank you all.

Oddly enough my problem went away. I still think it's a ROM issue. I was playing with some other roms and eventually ended up flashing back to NAM R2AA008 (1.03.948.8). Restored my old config with full SPB backup and I haven't had the problem since.
I'm guessing that "if" it was a settings issue, the backup would've just recreated the issue. Plus hard resets didn't make the problem go away either. I even tried changing to a new sim as some people tried in other posts. But completely reflashing the rom seems to have done the trick for me at least.
The only difference that I can see is that I did the first update through SEUS. All the other flashes were done the old fashioned way. Not saying this would work for others, but it's been gone for weeks now for me.

Solution
Dial ##21# on the X1.
The "Call Forwarding" icon will disappear on the top bar of your X1. But, it won't affect your call fwd settings in the operator's mobile system.

P.S. I mean it won't change the call fwd settings defined by operator in the mobile system, e.g. no answer and the call will be directed to voice mail system.
##21# is the function code to cancel call fwd setup by your phone. If you did setup some call fwd scenarios on your phone, the call fwd icon will be displayed as an indicator for call forward is active.
For the purpose of just get rid of the icon right after power on or soft reset the phone, I think it is a simple solution.

minglee said:
Dial ##21# on the X1.
The "Call Forwarding" icon will disappear on the top bar of your X1. But, it won't affect your call fwd settings in the operator's mobile system.
Click to expand...
Click to collapse
I think most of the people having this problem on the thread are referring to a strange bug that seems to be affecting a small percentage of users. I've seen the same problem posted on a few other sites/threads as well. It doesn't really have to do with call forwarding being on at all, it's just that the icon is there. Using the forward codes or forcing an update will make it go away temporarily, but for me it kept eventually coming back no matter what I did. When my phone had the problem, I tried 21, 69, 67, 61. None of them made the issue go away permanently.

My X1 has this kind of problem as well. It is the problem from X1 itself, maybe the X1 can not log into the 2G or 3G network very well.

Nimche said:
Guys in US with AT&T.
I've got this issue that might be stupid but I suffer from it really bad. Everytime I get a new voice message, a text comes in ....
Click to expand...
Click to collapse
Whoa. LOL... I haven't seen this since the old Synergy Motorola days when we were all fascinated with foreign firmware.
I do not have this issue with the generic NAM or generic UK ROM in their latest iterations.
I guess the first thing anybody would normally suggest is to make sure you're on one of these ROM.

elite-fusion said:
how do i get rid of it, everytime i restart the phone, it comes back...its pissing me offfff LMAOOO HAHA....please anyone...help meeee
Click to expand...
Click to collapse
This is a carrier related issues. Some carrier has 2G and 3G network that if the area is not covered by 3G network, Internal using forward to their own 2G network in order to let the phone work. It happen not just on the X1, It happen on all other WM base phone I have before. However, if your carrier has only a single network whether it is 2G or 3G. This forward logo will go away. Good example. the 3 mobile Network in Hong Kong has 2G and 3G separate and on my X1, which use the 3 mobile has the forward logo all the time but on my Touch HD, I use the Smartone network which have a combine 2G and 3G network and you never see the forward logo.

Just so you know, same problem here.
The solution? I heop someone makes a pretty version for the "Call forwarding" icon haha.

With the help of Bxsteez I have fixed this issue with the R2 rom always doing this...
WC

Since the last firmware update, I have the same icon showing up.
But there is a cure at least for US AT&T.........
Like it has been said before go to phone setting
Select Call Forwarding and hit the get setting button...
Once it retrieves the setting from AT&T net, the icon goes Bye-Bye!!
I have to do this every hard-reset or complete power down...
This what works for me...
Stuart

scl_electronics said:
Since the last firmware update, I have the same icon showing up.
But there is a cure at least for US AT&T.........
Like it has been said before go to phone setting
Select Call Forwarding and hit the get setting button...
Once it retrieves the setting from AT&T net, the icon goes Bye-Bye!!
I have to do this every hard-reset or complete power down...
This what works for me...
Stuart
Click to expand...
Click to collapse
Same here for T-mobile

Same problem on my X1 and I am using HK 3 network..

Has anyone ever lost data connectivity after receiving a phone call?

I've had this issue occur several times. It's not 100% repeatable, but occasionally I lose 3G, 1X and all data connectivity after receiving a phone call.
I do NOT have WIFI enabled when this happens. I've seen posts referring that issue.
When this happens the only cure is a full power down reboot. Toggling Airplane mode doesn't work, infact it just hangs trying to toggle the mode. Toggling Mobile Network in settings doesn't work either.
I've seen this problem since the very first 2.2 leak on 7/27. I've also seen this running Virtuous 2.0 rom. I don't think this is ROM related, rather a generic 2.2 or radio issue (I've seen this happen on the 2.05 and 2.15 radio)
This problem seems to happen in low signal conditions.
Any ideas?

That's how it is with Verizon CDMA, no simultaneous voice and data. There is a network upgrade they can apply to correct it and give them more efficient use of bandwith as well but I guess they are not interested. I hear they are going GSM in the next few years anyway.

marcmarshall said:
That's how it is with Verizon CDMA, no simultaneous voice and data. There is a network upgrade they can apply to correct it and give them more efficient use of bandwith as well but I guess they are not interested. I hear they are going GSM in the next few years anyway.
Click to expand...
Click to collapse
I didn't mean to imply that they work at the same time. I meant no data connectivity after I hang up.
Sent from my ADR6300 using XDA App

Oooh. Well I've had 3 of these phones now and I have had that problem also. Verizon told me to update the network by calling *228 and choosing option 2. Seemed to help.

marcmarshall said:
Oooh. Well I've had 3 of these phones now and I have had that problem also. Verizon told me to update the network by calling *228 and choosing option 2. Seemed to help.
Click to expand...
Click to collapse
I wonder what that has to do with it. I thought that had to do with roaming which I wasn't.
Sent from my ADR6300 using XDA App

I think that's mostly what they say first for any network problem.

It sounds like you have an app that is fouling your data connection. Do you have any third-party phonebook/contact list apps? I'd look there first.
As for the *228 Option 2 (or the PRL path for your carrier), that is standard telco procedure for "get off my phone, I want to go back to having my thumb up my backside." All it does is update your Preferred Roaming List.
You could try Option 1 or 3, which are programming related, but if your rep tells you Option 2, do not lie & tell them you just did it. VZW's system tells the rep the last time you did - including the date of your activity. However, you can snicker, knowing you got a loser rep.
Warning - listen carefully when using O1 or O3. Let it repeat the instructions if you're not 100% sure, else you will be calling tech support & possibly getting one of the losers. Or, you could get a gem. BTW - O3 is hidden - you have to trust it is there.

DesertWildman said:
It sounds like you have an app that is fouling your data connection. Do you have any third-party phonebook/contact list apps? I'd look there first.
As for the *228 Option 2 (or the PRL path for your carrier), that is standard telco procedure for "get off my phone, I want to go back to having my thumb up my backside." All it does is update your Preferred Roaming List.
You could try Option 1 or 3, which are programming related, but if your rep tells you Option 2, do not lie & tell them you just did it. VZW's system tells the rep the last time you did - including the date of your activity. However, you can snicker, knowing you got a loser rep.
Warning - listen carefully when using O1 or O3. Let it repeat the instructions if you're not 100% sure, else you will be calling tech support & possibly getting one of the losers. Or, you could get a gem. BTW - O3 is hidden - you have to trust it is there.
Click to expand...
Click to collapse
No third party apps like that. I have tried option 1 and 2 but I didn't know about option 3. I'll give that a try. Thanks.
Sent from my ADR6300 using XDA App

Fixed verizon call quality

I have fixed the issue after numerous calls to LG and Verizon wireless. I am so disappointed with both companies. The vocoder software is faulty. from dialpad press ##PROGRAM980 and SEND to place call, the service code is 000000 then you goto Voice SO select each tab and change from Wild Card to 13 QCELP. Restart phone and its fixed

kmatone85 said:
I have fixed the issue after numerous calls to LG and Verizon wireless. I am so disappointed with both companies. The vocoder software is faulty. from dialpad press ##PROGRAM980 and SEND to place call, the service code is 000000 then you goto Voice SO select each tab and change from Wild Card to 13 QCELP. Restart phone and its fixed
Click to expand...
Click to collapse
Just did this and work perfectly now! It was the only thing bothering me about this phone. Thank you!

Cool. What exactly does this fix? I haven't noticed call issues. I changed it anyway. Does this improve call quality or what?

What is voice so?
Sent from LG G2 @sdny8

player911 said:
Cool. What exactly does this fix? I haven't noticed call issues. I changed it anyway. Does this improve call quality or what?
Click to expand...
Click to collapse
according to my gf i sound as thou i'm sick. others have told me too. apperantly my gnex had way better sound quality cus i never that before switching to the G2.

Just tried this. Anxious to see if this makes a difference.

tstretch said:
Just tried this. Anxious to see if this makes a difference.
Click to expand...
Click to collapse
Same here
Sent from my VS980 4G using Tapatalk

Wildcard lets it switch between voice codecs. QCELP 13 is the old 13Kbs voice codec replaced with EVRC which was replaced with SMV inn turn replaced with CDMA2000 for 4G networks(4GV successor of 3GGP2 type[Qcelp-SMV] codecs). 4GV is dynamically prioritized per network. EVRC-B is half and quartet speed. We do not have any later options, just QCELP and EVRC. QCELP is uncompressed 13Kbs, EVRC 8 is compressed with but with higher quality codec at 8Kbs. Default is EVRC8 home and roaming, page is wildcard to auto select best for the particular network. The only thing it may fix is using a tower that is overloaded with bad compression. Note that forcing the specification can cause more overload to the 3G signal, in turn, just making things worse for everyone. If I'm not mistaken, the way towers and plans are set up, a 4GV codec would cause using voice com to eat into data plan. I do not think most carriers are set up to sniff the data type to determine if it is indeed voice data, hence we don't have awesome voice quality that we are more than capable of having. Hope this helps.

I dont have Voice So in my menu.
It says Verizon Hidden menu
Field Tests
Device Security
W2bi testing
CMAS test message
Am I looking somewhere wrong?

casiouser said:
I dont have Voice So in my menu.
It says Verizon Hidden menu
Field Tests
Device Security
W2bi testing
CMAS test message
Am I looking somewhere wrong?
Click to expand...
Click to collapse
Select Field Tests....Voice SO is under there.

Does it still work when on 3g connection?
Sent from my Nexus 7 using xda app-developers app

It will. We have no 4G codecs. Unless you have problem with the default codec on your towers, this will not help, only hinder quality. I have no issues with default codec or quality at and around my location. Baltimore to D.C..

When I tried this the settings didn't survive a reboot.
Sent from my VS980 4G using Tapatalk

Mine stuck even after a reboot

I tried this on mine (Malladus) and wife's (stock), both (..phones) are fine after reboots and all.
Just can't yet confirm any differences.

QCELP-13 worked perfectly
EVRC 8k gave me some of the digital clipping type noise
EVRC-B works good and has minimal clipping
So the QCELP seemed to worked best over all.
Also, no issues with the settings surviving a reboot.

I'm test-driving this, too. Somebody at Android Central forum reported a possible impact on battery life. Anybody seeing anything like that?

this worked for me. The call quality still isn't the best but I am not getting that annoying noise anymore.

rfarrah said:
I'm test-driving this, too. Somebody at Android Central forum reported a possible impact on battery life. Anybody seeing anything like that?
Click to expand...
Click to collapse
I definitely have seen a sizable increase in nlpWakelock since I made this change but I didn't think it could be related... Could it be?

Just tried this on my Verizon device, sound is much improved.
Sent from my VS980 4G using xda premium

Phone no longer ringing when the network is 4G LTE

Using the phones on Sprint.
Since three weeks or so, while on LTE, the incoming voice calls are going directly to voice mail.
Sprint looked at it and changed the Network to 3G and now getting a ring for the incoming calls.
Basically, I am forced to run the phones on 3G service.
Need to go to a service center (which is very far for me) to have the phone looked at.
Anyone facing similar issue?
PS: 2 of the 3 PH-1 phones I have, are having the issue.

Tom23824 said:
Using the phones on Sprint.
Since three weeks or so, while on LTE, the incoming voice calls are going directly to voice mail.
Sprint looked at it and changed the Network to 3G and now getting a ring for the incoming calls.
Basically, I am forced to run the phones on 3G service.
Need to go to a service center (which is very far for me) to have the phone looked at.
Anyone facing similar issue?
PS: 2 of the 3 PH-1 phones I have, are having the issue.
Click to expand...
Click to collapse
Google have updated the dialer recently several times, could it be a bug that shows on Sprint, or do you have spam settings on, which I know has caught other people out. Check/play with spam settings in her dialer app.
(other areas I might check (if not dialer or network). I assume all phones were working before correctly, right? Are they different sims or the same sim in different phones? New sims, ie not old one you have cut down hat are old spec. Do lte settings match on different phones?)

Tom23824 said:
Using the phones on Sprint.
Since three weeks or so, while on LTE, the incoming voice calls are going directly to voice mail.
Sprint looked at it and changed the Network to 3G and now getting a ring for the incoming calls.
Basically, I am forced to run the phones on 3G service.
Need to go to a service center (which is very far for me) to have the phone looked at.
Anyone facing similar issue?
PS: 2 of the 3 PH-1 phones I have, are having the issue.
Click to expand...
Click to collapse
Same issue. Did you get it fixed?

I also have this problem on Sprint.
Sometimes restarting the phone fixes the issue, sometimes it doesn't.
Between this and no longer being able to use Google Voice without using a separate number, I think it's time for me to bail on Sprint.

My wife had this issue a bit back. Only happened when the phone was using VoLTE (verified by a debug menu, *#*#4636#*#*, showing both voice/text and data marked as LTE).
Fix was to disable the Enhanced 4G LTE communications option, which forced the phone too fallback to nonVoLTE while still using LTE for data. Again confirmed using the phone information menu which showed voice as 1xRTT and data as LTE.
Hope this help and that we can get a better fix soon.

serenesilence said:
My wife had this issue a bit back. Only happened when the phone was using VoLTE (verified by a debug menu, *#*#4636#*#*, showing both voice/text and data marked as LTE).
Fix was to disable the Enhanced 4G LTE communications option, which forced the phone too fallback to nonVoLTE while still using LTE for data. Again confirmed using the phone information menu which showed voice as 1xRTT and data as LTE.
Hope this help and that we can get a better fix soon.
Click to expand...
Click to collapse
Has this fix worked for anyone?

jhill110 said:
Has this fix worked for anyone?
Click to expand...
Click to collapse
Dude... His post says this fix worked for him... And it has worked for others...
Sent from my PH-1 using Tapatalk

rignfool said:
Dude... His post says this fix worked for him... And it has worked for others...
Click to expand...
Click to collapse
Didn't work for me.
I turned off the advanced and re provisioned everything is good.
You are the type that likes to belittle people.... Thanks for your non help post.

jhill110 said:
Didn't work for me.
I turned off the advanced and re provisioned everything is good.
You are the type that likes to belittle people.... Thanks for your non help post.
Click to expand...
Click to collapse
Any time...
I love sharing my time with ungrateful idiots that can't bother to read or need the red carpet rolled out for them...
Good luck with your device... Hope you drop it in the river
Sent from my PH-1 using Tapatalk

rignfool said:
Any time...
I love sharing my time with ungrateful idiots that can't bother to read or need the red carpet rolled out for them...
Good luck with your device... Hope you drop it in the river
Click to expand...
Click to collapse
Frustrating isn't it.

autosurgeon said:
Frustrating isn't it.
Click to expand...
Click to collapse
Nah...
I just wish him ill and send him on his way...
Maybe he will learn to read... And realize his device is no more valuable than anyone else's...
But probably not...

Google Voice Essential Phone NO Ring Ring Fix
jhill110 said:
Didn't work for me.
I turned off the advanced and re provisioned everything is good.
Click to expand...
Click to collapse
Didn't work for me either but I figured it out... what I had to do is change a setting under Google Voice in Settings under the tab CALLS change to "Use carrier only" and I did have to turn VoLTE off. I left the Preferred network type as LTE. Phone is working well now, with T-mobile and Google Voice I have been testing it all morning.
:highfive: