I have seen a few people having problems doing a hard reset mostly because they are using the wrong button combination. So for those of you who have not managed to get it right here is the correct way.
1/ Switch off the phone (either removing the battery or shutting down by holding the "end call" button for few seconds
2/ While being switched off, hold the "home" (house) and "back" (the arrow in the lower right corner)
3/ Hit briefly the "end call" button" while still holding the "home" and "back" buttons.
4/ Release the "home" and "back" button, a white screen containing technical information should appear, with a red message asking for hitting the "menu" button.
5/ Hit the "menu button", the Hero will now boot with factory settings.
Hope this helps.
Grand - thanks for that
Or even easier (if like me you struggled to remember the sequence, or couldnt quite time it right....
Settings > Security > Factory Data Reset
Zippyioa
how strange, i use the same method as the magic (home and power till the triangle appears) and all works fine...
johnboywilson said:
I have seen a few people having problems doing a hard reset mostly because they are using the wrong button combination. So for those of you who have not managed to get it right here is the correct way.
1/ Switch off the phone (either removing the battery or shutting down by holding the "end call" button for few seconds
2/ While being switched off, hold the "home" (house) and "back" (the arrow in the lower right corner)
3/ Hit briefly the "end call" button" while still holding the "home" and "back" buttons.
4/ Release the "home" and "back" button, a white screen containing technical information should appear, with a red message asking for hitting the "menu" button.
5/ Hit the "menu button", the Hero will now boot with factory settings.
Hope this helps.
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Click to collapse
Thank u very much for sharing..its very heplful
Thank you for the useful info.
I sometimes reset my phone and I usually switch off it by holding end call button for a few seconds cuz I think removing the battery will damage the phone....
Does someone know, how to factory reset it via PC in the adb shell with the right wipe command?
Related
How do i hard reset a Prophet?
I currently do not have my manual with me.
Thanks
Imp
hold camera and connection button (on the left of the device) keep pressed and then hit the soft reset button at the bottom of the device. keep the 2 side buttons pressed until a message pops up asking if you want to hard reset. press green call button to accept.
Alternative method: Go to :arrow: Setting > System > Clear Storage . I t will tell you to enter '1234' and then press 'YES'. It will hard reset you PDA.
fastest said:
hold camera and connection button (on the left of the device) keep pressed and then hit the soft reset button at the bottom of the device. keep the 2 side buttons pressed until a message pops up asking if you want to hard reset. press green call button to accept.
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Click to collapse
Thats the correct answer, according to dioxda2 the 'clear storage' option does not do a hard reset and now that I tried, I know he is right.
It's my first time hard-resetting my wizard (random resets are finally getting to me), but I was wondering how on earth am I supposed to do this. I follow all the procedure, and all that appears is a screen filled with the colors red green and blue. I hold for about a minute more after that screen shows up and nothing more appears. I know i'm supposed to see some dialog box that asks if I want to clear it, but I'm just not seeing it.
Hi - this is the way i do it.
Turn device off.
Hold comm button (top left) and record button (top right) together.
Turn device on - keep fingers on two buttons above.
Black screen should come up with some writing (take fingers off buttons above) - press call button (green)
and it will hard reset.
This may work. But that is NOT what the manual says to do. It says to hold the top side left and top side right buttons and use the stylus to push in the reset button on the right side. But I did this and it did nothing.
HTC Wizard, i-mate K-JAM, Cingular 8125:
While holding the Comm manager button and the Voice Command button, push in on the soft reset button (reset hole) once. Keep holding the Comm Manager and Voice Command buttons until there is a screen asking you if you want to clear all data. To commit, press the green send key.
Note: The Cingular 8125 also has a software hard reset option. You can find this application in the Settings folder under "Clear Storage."
http://pocketpccentral.net/help/cingular/8125reset.htm
I've tried the hardware button method several times (camera button, comm button, and turn on) and I even tried the other method (which did nothing) but when I perform the comm and camera method, all I get is a multi-colored screen that has two strings of numbers on it. So the next question I got to ask is, is a clear storage for the 8125 as effective as the hardware reset?
Some people think it is, some don't - I think it's pretty close give it a shot
Just navigate to clear storage its easier.
Start > Settings > "System" tab > clear storage
It will ask if you really want to, tap yes then it should hard reset.
This is how I hard reset to UPGRADE or RELOAD the ROM from my PC:
I keep the device on... I hold the top left (comm mgr button) and top right (voice command button) then I press the reset button on the right side with my stylus. ONce the device goes to black screen, I release the top left button while still holding the right... wait 3 seconds then release the top right button. At this point you should be to a DOS like screen with a USB label in the lower left. You can then load the ROM from your PC to the device.
The proscribed method of pressing both up and down volume bar (while PDA is off) and then briefly pressing the power button doesn't produce the desired result.
Is there a programatical way of achieving this, please?
TIA
John
Try this, it may work:
Touch HD Clear Storage
You can also use Clear Storage to reset your device back to factory default settings.
1. On the Home screen, slide to the Settings tab and then tap All Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.
I would check the buttons work then. I have used this method and it does work. Turn the phone off, long press on the power, yes to turn off. Then hold both volume buttons down, press the power button (keeping the volume buttons pressed).
When the boot screen appears you can let go of the volume butons.
Or use the clear settings above ;-)
johnhedge said:
The proscribed method of pressing both up and down volume bar (while PDA is off) and then briefly pressing the power button doesn't produce the desired result.
Is there a programatical way of achieving this, please?
TIA
John
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Click to collapse
I think the trick is to BRIEFLY press
the power button while keeping both
up and down volume buttons pressed.
1/ Switch off the phone (either removing the battery or shutting down by holding the "end call" button for few seconds
2/ While being switched off, hold the "home" (house) and "back" (the arrow in the lower right corner)
3/ Hit briefly the "end call" button" while still holding the "home" and "back" buttons.
4/ Release the "home" and "back" button, a white screen containing technical information should appear, with a red message asking for hitting the "menu" button.
5/ Hit the "menu button", the Hero will now boot with factory settings.
b.r
bahri
how bout fastboot (power on + back) and fact. reset?
sinnadyr said:
how bout fastboot (power on + back) and fact. reset?
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Click to collapse
that wont work man.........just follow the process
OK - updated unlocked (not rooted) Atrix to Gingerbread the day it was released. It has been fine for the most part up until a few days ago, when I have experienced some apps (Pulse, etc...) causing the phone to crash and reboot. Today it has gotten stuck though, and I don't know how to fix it. It boots up fine, and when I unlock the screen, there are about 4 or 5 error popups from different Google services (com.motorola.service.main, com.google.process.gapps, com.android.portal, Data Manager, Bluetooth Share) and then the phone does a quick reboot (the AT&T logo doesn't come up). I unlock the phone, same thing happens. If I just leave it there, it reboots by itself after about 2 minutes. I cannot get to the "settings" to do a factory wipe. If I go into Android Recovery, touching the bottom right of the screen doesn't do anything at the android/triangle/exclamationmark screen. I am completely at a loss. Please help!!
Try these steps....
Power off the phone, press and hold volume down button, press power button.
Screen will come up with "Fastboot", press Vol down key to cycle through choices until you get "Android Recovery", then press Vol up key
Wait for the "triangle ! / Android" screen then go on to step 4
Tap on bottom right corner of the screen (may take a few times). a menu will come up
Tap on "wipe data/factory reset", and tap OK. Another Confirmation screen will come. Tap Yes and OK
After userdata is cleared, the "reboot system now" option will be highlighted by Default. Tap OK.
Phone will reboot to initial setup MOTOBLUR screen.
Thank you for the quick response, but as stated in my earlier post - nothing happens when I touch the bottom right of the screen when in android recovery mode. A menu never comes up at all.
Actually, since you are on Gingerbread, after the little android guy pops up, instead of pressing on the bottom right of the screen (just above the search button), press BOTH volume buttons at the same time...trust me. ;-)
That did it! Got back in now - seems to be working. I should do this after every OS update. Thanks very much!! You have saved a phone from destruction this evening.
Dummy question: where can I find the OK button? I can only see the menu....
AFAIK, if you are running GB then there is no "OK" button, the power button becomes the select button.
AFJunior said:
Dummy question: where can I find the OK button? I can only see the menu....
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Click to collapse
Tks,
A few minutes after doing the dummy question I guessed: "the only button missing is the Power button, then that should be the OK". It worked.