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ive upgraded my hermes with official O2 hermes rom a month ago. 2 days ago i upgraded with black satin normal edition. my phone worked 2 days normally but today touch screen has no reaction when i touch it.
firstly i wasnt panic because i tought it can be a software problem then i did hard reset. but still no reaction on my touch screen. i was starting to be panic. then i upgraded with O2 official rom again. unfortunately touch screen is still same. now my panic mode is active.
first, i mean time that i realized first about touch screen, all button was working fine, except touch screen
need some advice!!!
mrtkts said:
ive upgraded my hermes with official O2 hermes rom a month ago. 2 days ago i upgraded with black satin normal edition. my phone worked 2 days normally but today touch screen has no reaction when i touch it.
firstly i wasnt panic because i tought it can be a software problem then i did hard reset. but still no reaction on my touch screen. i was starting to be panic. then i upgraded with O2 official rom again. unfortunately touch screen is still same. now my panic mode is active.
first, i mean time that i realized first about touch screen, all button was working fine, except touch screen
need some advice!!!
Click to expand...
Click to collapse
When you flashed the other ROMS did you bypass the screen alignment screen somehow? Or is that where it is stuck?
Mike
yes when i pushed power buttons it passes boot scren and says "tap the screen to set up your windows mobile based device" because of the screen i cant touch it. so nothing more
thanks for reply
I had a similar problem, it turned out however to be an issue with the digitizer for the touch screen and it was simply a coincidence I was flashing roms.
I did the trick of sliding a credit card between the screen and the frame and cleared out some gunk - then it worked perfectly.
I just had the same thing happen lol.. company bought me a new one and cingular sent me a broken refurb so now they are sending another
Haz-Mat said:
I had a similar problem, it turned out however to be an issue with the digitizer for the touch screen and it was simply a coincidence I was flashing roms.
I did the trick of sliding a credit card between the screen and the frame and cleared out some gunk - then it worked perfectly.
Click to expand...
Click to collapse
hi haz-mat
can you give some details what have you done. did you open your ppc. because i live in turkey and i bought mt ppc form germany. so ive no garanty here. to fix it i need to send it to germany. it means at least 1,5 month. so ive to do it myself or someoneelse here
any other advice?
i just had the same problem after upgrading my new 8525 to wm6 then flashed again to shaps 3.54 then 3.60 and then back to wm6 because it had so many bugs. then screen stopped working. i took out battery/sim card for 10 minutes as well as using a receipt to clean out the screen (under the case) and worked just fine for 30 minutes. now the screen is dead again. YAY. got a 300$ piece of ****.
Hello,
I need some help/advice here. My HTC HD suddenly stopped responding to touch screen taps
I did soft-reset several times and screen keeps giving me a hard time. Sometimes it responds, sometimes - not. Finally I decided to give it a hard reset.
Now I'm completely stuck. It boots up to the moment where you have to tap on screen to continue initial setup process. Since screen does not respond - I cannot go any further.
What should I do now ? I'm in USA and bought this phone brand new almost a year ago. It worked fine till now.
seems like u need a new digitizer http://shop.ebay.com/i.html?_nkw=digitizer+touch+hd+&_cqr=true&_nkwusc=digitalizer+touch+hd&_rdc=1
How hard is it to install digitizer by myself ?
This morning, my touch screen suddenly stopped working. Hardware keys are still working but device is not responding when the screen is touched. Already tried a hard reset but no success, now I am stuck at the align display screen. Also can no longer get to the bootmenu, so can't reflash my device! Any suggestions on what's wrong or how this can be fixed? Thanks for any help!!!!
I'm curious
Didn't you see any spots (like oil spots on the water) to the touch screen ?
I had the same problem .I replaced the touch screen and the phone is working again .
No, nothing, was working fine at night, when i woke up just randomly stopped working. The display is not cracked or anything, so wondering whether a screen replacement will do the trick? ALso strange that I can no longer get to the bootscreen to enter HardSPL...
Had the same problem, the issue (with mine anyhow) was the digitizer, which is an overlay that sits on top of the actual LCD screen to give it touch capability....
good post here
http://forum.xda-developers.com/showthread.php?t=392301&highlight=digitizer
I had a similar problem,
To get past the Align screen I had to apply pressure to the top of the screen opposite side of front facing camera - then use the screen as normal
I reflashed the original rom (manually getting to bootloader) - it worked for a bit but ended up sending is back to 02 for repair.
All they did apparently, was to reflash the ROM again and its been working since.
Had the same problem a couple of times a while ago, when i was trying out WM6.5.
All buttons worked but not the touch screen. Never really found out exactly what the problem was, but the first time I managed to get it working again by resetting the alignment:
While gps button pressed (under green button), press center D-pad button this will bring you to alignment screen.
The other time the "alignment trick" didn't work, but i got it working again, after flashing the original ROM couple of times. (And doing hard reset between each time)
I think I used this ROM
You say you can't get to the boot menu, do you run hard-SPL?
most likely its an hardware issue - had this one too, of course out of nowhere!
flash with original rom and if you cannot align screen (as the hardware seems to be broken) send it in for repair. it will be under guarantee, if screen isnt broken.
I had similar problem, I passed the alignment but i had a huge offset in the touch.
I replaced the touch screen and it solved the problem.
You can find it in ebay for 1 US $.
nogge69 said:
You say you can't get to the boot menu, do you run hard-SPL?
Click to expand...
Click to collapse
Thanks for all the help guys!!! I do run hard-SPL and have flashed many ROMS - just don't know why it won't enter the bootscreen anymore when I reset the device and press the camera button. Did manage to upload original ROM again by using activesync, now trying to restore original hard-SPL so I can send off the device for repair.
Hi, i had also the same problem, i find a threat in the internet... try to push the upper corners on the device with your fingers and then tab on the screen to see if the problem solved.
I had the same issue.
Its more than likely your digitizer. I tried flashing 100 different roms but always stuck at the align screen stage.
I actually have the barely used digitizer if anyone wants it (for a few dollars of course hehe) My mainboard died a couple of weeks after i installed the digitizer.
needless to say i moved away from the ****ty build quality of HTC to the MUCH better build quality of the iPhone.
Hi Guys i hope somebody who knows about capacitive touch screens can help me! I have taken my HD2 apart to fix a smashed camera lense. On removing the back cover i used a small screwdriver to prise off the back case and unclip it all round. It came off with no problem, i fixed the camera and put it back together. When i turned the device back on the touch screen isn't responding to my finger on any screen. Like i turned the touch screen off! The hard buttons still wok but nothing from the screen. Nothing looks damaged (I.e the glass isn't smashed). I seem to think i might have damaged something when prising the cover off with the screwdriver. Please, any suggestions would be really helpful!!!
Can anybody out there help with this? I am currently without a phone :-(
I have exactly the same problem, but it happened from nowhere. I didnot unscrew anything. Please Help
Check the flex cable.. this part are very delicate.
is this :
http://img.diytrade.com/cdimg/92507...creen_Full_LCD_for_HTC_Touch_HD2_HD_2_LEO.jpg
same problem
ive got the same problem, mine just stopped working, i performed a soft and hard reset, removed the battery still nothing. it worked for a moment but once locked it stopped working again, only the hard buttons.
same problem but it works on and off. basically the screen will respond until the phone is put into hibernate. the after that id have to push the phone button and end button back and forth until it responds
Same Issue independant of ROM
Same issue here.
Funny thing is it started a week or two ago randomly out of the blue.
Same scenario:
lock the phone can't get touchscreen to respond for unlock
Judging by these posts everyone started seeing this about the same time, maybe it's a software issue or background app .
Help!
I have same problem. It can work for a couple of hours or in 1-2 days then just stop responding, almost every time when in hibernate. Lets just hope it's not hardware failure.
This started happening to me this morning. Out of 50 tries, managed to unlock the phone three times only. This happened out of the blue, right after i removed my phone from the charger.
Have soft reset, hard reset, reflashed ROM, but the issue still remains.
I really really hope this is not a hardware issue.
Does anyone out there know how to solve this? My phone is virtually unusable right now...
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
dio62000 said:
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
Click to expand...
Click to collapse
You're probably right.
I've also tried everything. But kind of strange that if I lock when not on home tab it seems to work. And the screen, almost always, reacts as it should as long as I just dont' lock it.
I just started to get this issue. touch screen works fine until it hibernates. reflashed, still happens. found this in my search:
htcphones.net/htc-hd2-problems-with-touchscreen/
just got off the phone with tmo. they are sending me a new one.
Yeah, it happened to me as well. I opened a new thread like a month ago explaining the problem: http://forum.xda-developers.com/showthread.php?t=710282&styleid=15
and I contributed in another one concerning the same issue here: http://forum.xda-developers.com/showthread.php?t=708530
Summing all up, it ain't caused by a software or a ROM of some kind (at least in my case) because soft and hard resets didn't solve it nor did the flash of a stock ROM. The most probable cause is a digitizer (touchscreen) defect that appears randomly and totally out of the blue. The only thing to do in my opinion is to send the phone in for repair, which I did. It came back with a check mark on "calibrated screen" checkbox. As of now phone's working fine and I hope they solved it even though I read of other people who have had their leo's screens completely replaced..
A curious side note: htc care reset to zero my phone's call duration timers..
I'm not sure if it's the screen. In my case I think it's the connector from the screen to the motherboard, because pressing the housing seems to help.
But let's see if HTC is able to repair it, I hope they are, because the problem is so random they might not even see it
After losing functionality on my touch screen for a week, finally decided to send it in. Took the trouble to revert my HSPL to original and Stock Rom.
Repair should take about a week. Now I'm stuck with an ancient Nokia 6230i for this week. I feel so lost without my ppc. Have had one for as long as I can remember.
Hopefully the phone comes back okay...
I've had so much problem with the screen not responding so I did all backup then reflashed, hard reset to put the device back to stock. Did this during the weekend, I even fired up my old iphone 3g to have as backup phone.
All set today to go to the store and have it repared under warranty.
But since Sunday evening it works perfect. I've been testing it a lot and the screen has not stop responding even once.
This might be just temporarily but does anyone else experienced something like this?
Mine sometimes worked well for hours... days... but eventually the problem came back.
Mine died on me when I was actually out of the country (stuck in Vietnam without a phone). It would work for 5 minutes, then stop for hours. I would have to switch my phone on and off for a couple hundred times before it worked for another 5 minutes...
Got so tired of it that i sent back my HD2 for warranty repair. Expect it to be back tomorrow (or Friday at the latest). Hope there's no further problems with it.
I hate to say it, but the HD2 is known for its highly defective touchscreen. Even when it's working, a lot of people experience strange and bothering events, such as the touchscreen "touching" itself, a very high/very low screen sensitivity all of a sudden, the tilting of the screen to one of the four corners of the device and so on and so forth.
With a device so expensive one would expect it to work flawlessly. Seems to me that HTC doesn't think the way we do...
please can anybody tel me what could be the reason tha my touch screen is not working.. i hav htc touch hd.
it sometimes works and some times doesnt.
thnx
Touch hd screen not responding to touch or stylus
Touch hd screen not responding to touch or stylus
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In early February I upgraded my Touch HD to 6.5 from 6.1 and if am right it was energy.blackstone.21891.leo_Max. It worked for about two week and and then one day I struggled to get a gps fix on my tomtom. The next day the screen just froze with no response of any touching or stylus.
Managed to put the original orange rom back on it but could not cariberate the screen due to its not responding. I sent the phone to HTC UK for repairs but they said due to my having used unauthorised software the motherboard needs to be replaced and they were asking me to pay 168 pounds so they could go ahead with the repairs. I got the HD2 on a new contract.
Still love the TOUCH HD and was wondering is there another way of breathing life into this thing. Responds well to install new roms but the screen continues to remain frozen
Hello.
I have same kind of Problem.
My HTC had broken Screen, I had it repaired.
After it came back the touchscreen worked OK. Than I flashed it with the ENERGY Blackstone ROM.
Flashing etc was OK. Device started again and came to the Point where you have to tip on the screen to do the SETUP. But that did not work. I tried Softreset. Hardreset but No change of Problem.
Send it back to the repairshop and after I recevied it again the Energy was still on it and working.
Since a new ENERGY rom was out, I flashed it again . Result, Same Error, NOT working. To make sure that the ENERGY-ROM wasn't the error, I reflashed it with the Original HTC ROM.
Also this one does not work. It also comes to the point where I need to tap to do the Setup. Nothing happes.
When I attach the Phone to PC with ACTIVESYNCH, the Synchronisation works OK.
Any Help Any Idea ??
Probably you need to replace digitizer(touch screen layer, not LCD) Look on ebay for a new one.
Rigdzondorje said:
Hello.
I have same kind of Problem.
My HTC had broken Screen, I had it repaired.
After it came back the touchscreen worked OK. Than I flashed it with the ENERGY Blackstone ROM.
Flashing etc was OK. Device started again and came to the Point where you have to tip on the screen to do the SETUP. But that did not work. I tried Softreset. Hardreset but No change of Problem.
Send it back to the repairshop and after I recevied it again the Energy was still on it and working.
Since a new ENERGY rom was out, I flashed it again . Result, Same Error, NOT working. To make sure that the ENERGY-ROM wasn't the error, I reflashed it with the Original HTC ROM.
Also this one does not work. It also comes to the point where I need to tap to do the Setup. Nothing happes.
When I attach the Phone to PC with ACTIVESYNCH, the Synchronisation works OK.
Any Help Any Idea ??
Click to expand...
Click to collapse
Damn, I have almost the same problem!
I have used Energy roms for a year, without any major problem. I have installed dec. 20. NRG rom, and today it is completely messed up my HD. No response on touching the screen or pressing any button. After a hard reset the touchscreen alignment was came up, and the touchscreen is working, but I can't align the screen, it starts over and over again... and thats all. I cant do anything else with it. I have reflashed stock rom and spl, still the same.
mchaals said:
Damn, I have almost the same problem!
I have used Energy roms for a year, without any major problem. I have installed dec. 20. NRG rom, and today it is completely messed up my HD. No response on touching the screen or pressing any button. After a hard reset the touchscreen alignment was came up, and the touchscreen is working, but I can't align the screen, it starts over and over again... and thats all. I cant do anything else with it. I have reflashed stock rom and spl, still the same.
Click to expand...
Click to collapse
same with me here... I also have got an EnergyRom installed. For more then one day now I get no response from the touchscreen. Everything else seems to work properly, e.g. the popups which remind me appointments are there.
Exactly the same here!
I installed energy sense last week, phone worked fine for 4 days then i came to use it and it didnt respond to the touch screen, however tapping the screen would bring back on the backlight?
I hard resetted it and also flashed a new ROM on, still the same, I found that it was responding but taking up to 5 mins to respond, i.e if you tap the first calibration point, after about 3 minutes the point moves, however calibration never completes.
I think the phone is scrap.
retsam88 said:
Probably you need to replace digitizer(touch screen layer, not LCD) Look on ebay for a new one.
Click to expand...
Click to collapse
Yeah, this is digitizer problem.
Check my post