Database Users

TF3D Voicemail Message

Hello!
I've purchased a Touch HD a couple of weeks ago.
But I have a problem with the notification on TF3D homescreen saying there's one new voicemail message.
When I call voicemail, listen to the message, delete it, the notification does not go away.
I've searched the forums, and the solution to call myself and leave a message and then delete it does not fix the problem.
Also a soft reset does not make it dissappear.
Is there a register hack to remove the message?
Or something else I can do to make it go away?
H.

this is a bug - mine is doing the same thing.

And there's nothing we can do to solve it?
H.

Not sure if this will help but I had the same problem with an old wm device. The trick was to listen to the message, delete it/save it then wait a couple of seconds before hanging up.

similar problems with my old hermes and the problem was to do with sms_providers.dll file.
I had to replace this file.
Do a search in hermes directory

I think this may be due to the phone not being correctly setup for the network. I've had this on other WM handsets after flashing the ROM - and sorted the problem by installing the correct settings for the network, otherwise I'd get these kind of problems and sometimes strange SMSs with control characters in them.
Try going to "Connection Setup" in Settings -> Connections and resetting to the correct network & country.
Hope that helps.

dsm52 said:
I think this may be due to the phone not being correctly setup for the network. I've had this on other WM handsets after flashing the ROM - and sorted the problem by installing the correct settings for the network, otherwise I'd get these kind of problems and sometimes strange SMSs with control characters in them.
Try going to "Connection Setup" in Settings -> Connections and resetting to the correct network & country.
Hope that helps.
Click to expand...
Click to collapse
lol - of course its set up for the correct network. I made sure it was one of the first things I did!

Well, tried the solution with the sms_providers.dll change, but no luck.
Actually I don't think that was going to work anyway because I don't get weird text messages saying new voicemail.
That works just fine. The only problem I have is that it displays the 1 one voicemail message in between the call info and the calendar on my home screen. And what I try, it just won't go away.
I've also tried to reset the connection setting, but that didn't help also.
I'm going nuts about this!
Is no one else having this issue?
For your info, it's a dutch official rom version.
H.

Also when I leave myself 2 voicemails it still displays 1 new voicemail message.
It appears to be stuck.
Is there a registry setting for tf3d to remove this or something??
H.

Ok,
I've done a hard reset and the notification is gone now.
Hopefully it's not coming back anymore!
Thankz for all your help!
H.

h.vanleeuwen said:
Ok,
I've done a hard reset and the notification is gone now.
Hopefully it's not coming back anymore!
Thankz for all your help!
H.
Click to expand...
Click to collapse
Has the notification come back? I have the same problem with my new WWE official ROM.
Thanks dhatw.

dhatw said:
Has the notification come back? I have the same problem with my new WWE official ROM.
Thanks dhatw.
Click to expand...
Click to collapse
Okay, I just sent myself a voicemail and when I retreived it I deleted it and waited until the voice said deleted and then I pushed * to exit and now the notification is gone from my screen. I don't know if I had to do all of that but it worked anyways.

Registry Fix to Clear Voicemail Indicator
Using any registry editor go to the following keys
HKEY_CURRENT_USER/System/State/Messages/vmail/Line1/Unread
HKEY_CURRENT_USER/System/State/Messages/vmail/Line2/Unread
Display values and change Count value back to zero.
Worked like a charm!
HTC TyTN (a.k.a HERMES)
Windows Mobile 6.1 (CRC's ROM)

Just how bad is the sms problem?

I am thinking of binning my omnia and moving back to htc with the hd2. The big problem i have is the issue with sms not working correctly. I use sms alot, and would not be willing to live with a phone that sms doesnt work properly.
Please could you fill in the survey and also give me an idea of which rom you are using and if this changed the sms problem for you?
Thanks

Non-existent, if you have the 1.6.1 ROM

No problems at all even on 1.43 ROM

Never had any problem with sms.

After flashing 1.61 no more SMS issue (as well as no other bugs so far, still testing...)

t-mobile
ROM 1.43.110.2 (70315) WWE - Set up the phone, sent text with RSVP and got one back seconds later.
Same with email.

geekyhawkes said:
I am thinking of binning my omnia and moving back to htc with the hd2. The big problem i have is the issue with sms not working correctly. I use sms alot, and would not be willing to live with a phone that sms doesnt work properly.
Please could you fill in the survey and also give me an idea of which rom you are using and if this changed the sms problem for you?
Thanks
Click to expand...
Click to collapse
There are currently two separate sms bugs:
1. Messages get stuck in the outbox and never get sent
2. Horrible lag when loading an sms thread with lots of messages.
The first has supposedly been fixed in the 1.61 rom(never had this issue myself), but the latter hasn't. The music player suffers from the same lag.
So if you send a lot of messages I'd still recommend switching to the default WM application.

never had a problem with SMS. ROM 1.48

Where can you find the 1.61 ROM?
I cannot locate this anywhere on HTC's website. Can anyone please point me to where they downloaded the 1.61 ROM from?

thijazi said:
I cannot locate this anywhere on HTC's website. Can anyone please point me to where they downloaded the 1.61 ROM from?
Click to expand...
Click to collapse
It's a leaked rom so you might want to check out the leo rom sub forum.

I am not having any issues with SMS getting stuck in the out box.
I am however getting the slow down when loading SMS threads. With about 30 messages its getting slow. Not terrible but compared to instant when i started it seems horrible.

Never had any problems with SMS, with 1.43 or 1.48.

I have no idea, what is sms problem this phone work awsome out of the box.
You wanna see fu*ked up phone try lg viewty or other lg crap...

I'm using the O2 HD2 with 1.43 ROM
Today is the first time my GF didn't receive my sms and she called me as worried something happened to me. After we hung up, I was gutted that my HD2 actually had the sms problem like what people have said. However when I tried to send her another sms later on, I realised I didn't actually press send before pressing the home button. I'm guessing the O2 HD2 doesn't have sms problem?

Toss3 said:
There are currently two separate sms bugs:
1. Messages get stuck in the outbox and never get sent
2. Horrible lag when loading an sms thread with lots of messages.
The first has supposedly been fixed in the 1.61 rom(never had this issue myself), but the latter hasn't. The music player suffers from the same lag.
So if you send a lot of messages I'd still recommend switching to the default WM application.
Click to expand...
Click to collapse
In regards to sms bug 1: I'm running 1.61 rom and the messages I sent today I've still not received any delivery reports for.

no1 had this problem??
receive are all 2-3 minutes too early (time is not match with own mobile time clock) as it basic on sender time and so put the text conversation out of sync.

wiltonson said:
I'm using the O2 HD2 with 1.43 ROM
Today is the first time my GF didn't receive my sms and she called me as worried something happened to me. After we hung up, I was gutted that my HD2 actually had the sms problem like what people have said. However when I tried to send her another sms later on, I realised I didn't actually press send before pressing the home button. I'm guessing the O2 HD2 doesn't have sms problem?
Click to expand...
Click to collapse
It most certainly does. I'm with O2 and have this problem, also the occasional text going to a different (and non-requested) recipient!

HTC have provided a hotfix today for SMS issues. I havent experienced the problem myself so am interested to see if the problem is resolved.
http://www.htc.com/europe/SupportViewNews.aspx?dl_id=812&news_id=407

Nope that hotfix didnt fix anything. I still have messages sitting in outbox for hours now..
humbug
(ps, using the ROM 1.48)

i still had time stamp error

The dreaded SMS issue but stranger than normal.

I have an O2 supplied HD2 which I updated to 1.48 a few weeks back. Up until about a week ago I have had no issue with the SMS 'stuck in outbox' bug. Then it slowly started happening. So I installed the disable HTC Messaging cab which got it working again, only to have it stop working a few days later. So I performed a hard reset, only to find straight afterwards (without installing anything) I still cannot send texts either through the HTC app or the WM default one with HTC disabled. I seem to be receiving them fine though.
Anyone else had this? Surely following a hard reset the problem should go away, or at least on a temp basis and at least if HTC messaging is disabled? Is it worth upgrading to 1.61 to see if it fixes it?

Pagnell said:
Is it worth upgrading to 1.61 to see if it fixes it?
Click to expand...
Click to collapse
My advice? Dont waste your time upgrading to 1.61. Its a great ROM but was out before HTC had got the fix out for the SMS, a fix that sadly doesn't work on any ROM.
I've gone from 1.43 to 1.48 to 1.61 and back to 1.48.
HTC are escalating the issue further which should mean another hotfix soon.

The stock ROM is definitely a disaster...the HTC staff that creates this stock ROM should be kick out...
To solve the SMS issue permenantly, goto
Settings > Menu > All Settings > Connections > Advanced Network > SMS Service.
Change from "GPRS Preferred" to "GSM".
Remember to perform this operation again if you hard-reset your device.

dgtel2 said:
The stock ROM is definitely a disaster...the HTC staff that creates this stock ROM should be kick out...
To solve the SMS issue permenantly, goto
Settings > Menu > All Settings > Connections > Advanced Network > SMS Service.
Change from "GPRS Preferred" to "GSM".
Remember to perform this operation again if you hard-reset your device.
Click to expand...
Click to collapse
Already done this, it doesn't work. Neither does adding +44 to the SMS center number, another suggestion that is quite often made.
Thanks for the suggestion though. I'm currently downloading the 1.43 O2 rom that came with my phone, I had absolutely no SMS issues with this.

Guys, who REALLY solved problem with SMS???

I very, very sad....
I can't view list of SMS
I can't answer to SMS without 5-10sec timeout
I can't use default interface for SMS
Its terrible.
If you ready to answer me about this with thread when swith to default mode, you must to know that I've tried this and I lost MMS.
I can't use only SMS without MMS.....
Plz, help. Who sovle this problem, help.....
.

+1 it's to sad. I've had the phone for 3 weeks now, and i'm waiting on HTC to fix this terrible issue (this and the alarm issue..)
i still have to use Nokia N86 as my primary phone, because like you, i want both MMS and SMS. HTC please??

Guys,
If this issue is really of concern to you do the following:
- write to HTC so they know that there is still a problem out there for some users.
- implement this fix here http://forum.xda-developers.com/showthread.php?t=584696 (see the last post f you want to solve the MMS issue).
WB

Same here!!
What I am doing now as a workaround is using PowerSMS (http://download.cnet.com/PowerSMS/3000-10440_4-10920088.html).
It allows you to make a full backup (among others) of your SMS (inbox and sent items) and restore them anytime with the option to delete them after backing up.
Regarding the amount of use you can backup SMS you don't need anymore. It's really quick.
I'm doing this once/twice in a week and the sms app is responding. According to the amount of sms you send/receive you can screw it up and down;-)
I receive round about 10 sms each day and send ~10 sms pro day.
But as I said. It's not really a solution but a little apsirin for my headache!
Cheers,
LEE
P.S. beside all these, this powerSMS is a really nice app (e.g schedule SMS ) .

Theoretically you could also use MyPhone to sync up with your online account and then sync back to device if you want to backup and flash a new rom.

BLAST3RR said:
Theoretically you could also use MyPhone to sync up with your online account and then sync back to device if you want to backup and flash a new rom.
Click to expand...
Click to collapse
I use MyPhone on a daily basis (it automatically backs up everything except my storage card at 4am). It also allows you to archive text messages online, and you can then delete them from your online store and it automatically deletes them from your phone during the next sync. Doing this, I never have problems with my SMS or MMS, as I keep the number of messages down. I've got over 2000 messages archived on MyPhone (accessible via the web interface), and about 100 on my phone at the moment. Once there's a 100% fix in place, I can restore the archive and they will get put back on my phone automatically.
If any of you are having problems, have you done what wacky.banana suggested? That thread seems to have resolved the issue for the majority of people. Okay it's not ideal, but until HTC fix this then we have to make do with what we have.

I dont understand why you told about Backup SMS? I have not problem with backup.... I have problem with SMS messaging.
As i wrote above, I can't get normal communication by the SMS.

Henry_Lee said:
I dont understand why you told about Backup SMS? I have not problem with backup.... I have problem with SMS messaging.
As i wrote above, I can't get normal communication by the SMS.
Click to expand...
Click to collapse
Henry_Lee,
What JohnCMolyneaux is trying to tell you is that your problem is probably being caused by the HTC SMS application not being able to cope with too many texts on your phone. Its a well known problem and produces the symptoms you have (search for SMS problem on XDA and you will find lots of threads on this).
What he was trying to say was that if you backup your texts online then delete all of them off the phone but the bare essentials then you stand a better chance of getting the HTC SMS app to work.
An even better solution is the one I set out above.
There's no more on offer here I'm afraid. It's either one of the 2 solutions above or you live with it.
WB

I have only 10-20 SMS on my phone and get problem even with 1-5 SMS.
I already wrote to HTC support service but I think someone solve problem....

I never had any problem .. I know it's not being helpful, but just so you know.

now that hspl & sspl is out with several cooked ROMs, is there any ROM that solves this issue? or will there be any ? becuz this is the only issue anoying me right now, and i kind of don't see why to flash ROMs only becuz of their skin :S

I have two major issues with this phone, 1. some sms messages doesen't get sent, they're stuck in the outbox. 2. the alarm clock isn't reliable at all.
Sendt an e-mail to HTC and got this answer: (i did include in the e-mail the fact that i have installed the hotfix)
Dear HTC Customer
HTC is aware of this now, and working on a solution. Thank you for your patience

shu8i said:
now that hspl & sspl is out with several cooked ROMs, is there any ROM that solves this issue? or will there be any ? becuz this is the only issue anoying me right now, and i kind of don't see why to flash ROMs only becuz of their skin :S
Click to expand...
Click to collapse
Yes, I waiting for normal ROM. But now i dont see any famouse ROM Developers like BePe, just some young staff....
And nobody say that his ROM is fix the SMS problem. Just "added all last software".... Its not good way for ROM crwation.

Henry_Lee said:
But now i dont see any famouse ROM Developers like BePe, just some young staff....
Click to expand...
Click to collapse
Never heard of Miri then?

Henry_Lee said:
Yes, I waiting for normal ROM. But now i dont see any famouse ROM Developers like BePe, just some young staff....
And nobody say that his ROM is fix the SMS problem. Just "added all last software".... Its not good way for ROM crwation.
Click to expand...
Click to collapse
Well, this will not easily be solved by a simple rom fix.... It's a fundamental error in the sense 2.5 msging. The alternatives aren't perfect either (there is a sense 2.1 workaround which has some bugs as well as the 'disable sense' option which isn't all that for some).
Afaik custom roms usually are stripped, updated, modified and tweaked and no core fixes which are the resposibility of HTC.

Henry_Lee,
I found a solution for my SMS problem, which was quite similar to yours I think:
- not able to send (new) or answer messages
- not able to see message history
- not able to go to 'more' for more options
First of all I wrote an email to HTC as well, but they didn't seem to understand my problem or care about it. They answered a hotfix
would be available soon, but that was a hotfix to solve the other SMS problem where messages didn't get sent immediately etc..
However, once this was released I downloaded it and installed it onto my HD2, result: wasted my time (as I expected really...).
Because HTC didn't respond to my next messages anymore (therefore I assume they don't really care) I started to try a couple of things
myself:
1. Made a backup using SBP Backup software excluding a backup of the registry in System Data
2. Performed a hard reset
3. Installed ROM upgrade (in my case it was Netherlands 1.48.404.2)
4. Installed SMS Function Update
5. Re-installed most of the files in the backup in ROM Upgrade Mode, apart from System Data (use Customize Restore)
Result: problem(s) solved!
SMS works like a charm again, as it did when I just bought the phone.
Just disappointed in the way the HTC customer service desk works (or doesn't work...). Still, it's not just HTC's CS, Nokia excels in their
stupidity, one of the reasons I got a HTC phone this time. Let's hope I won't have to contact any of them again soon...
Hope this helps!
Brgds,
Paul

Polvito said:
Result: problem(s) solved!
Click to expand...
Click to collapse
How long has the problem been solved? I found this problem after 3 weeks with my device. A hard reset (or equally a ROM flash) would surely cause the equivalent. You may see the problem reappear, as I did after a week, after the 1.48 "upgrade".

johncmolyneux said:
How long has the problem been solved?
Click to expand...
Click to collapse
The SMS function has been up and running for about 3 weeks now. And like I mentioned earlier I have also upgraded the ROM version, no problems since.
Many messages have been sent and received meanwhile so at the moment I'm confident the problem has been solved properly. If not I will let y'all know!
Brgds,
Paul

I do sympathize with those having SMS issues. Have you all consider possibility is hardware issue as you also notice there are guys in the forum saying they do not have such issues. I am one of them. I have been using the HD2 for 38 days already. On day one I restore about 800 sms into my phone. There was NO lag and the SMS were all displayed within 10+ secs ( one time lag to display ). Subsequent no more such lag as was instant display when I access it
SMS stuck in outbox only one time ( few minutes ) - I discounted it off, as I just reach another country
daily I send/recieve about 20-30 SMS : till today I NEVER encountered SMS stuck in outbox. SMS was also immediately displayed in PEOPLE tab ( found many users complain very slow to load ). I only face this issue few days ago on the cooked rom based on Leo 2.0 build 28*** ; I change back to rom based on build 2188## - no more such issue
Till today I NEVER even bother to install the SMS hotfix - see no need of it

johncmolyneux said:
Never heard of Miri then?
Click to expand...
Click to collapse
Heard, but I will wait normal SPL and Bepe.
When I had HTC Cruise I tried many ROMs and Miri's too, but only Bepe to cook ROM like my taste.
Looks like HSPL is ready. isnt?

Performance Problems with T-Mobile HD2

I had the same problems with newer ROMs on my old HD2 imports; as long as I stuck with the 1.43 ROM I never had any problems, but now I am stuck with the stock ROM on the T-Mobile USA 1024 and need a fix! Does anyone know of a ROM or registry edit or CAB or SOMETHING that can solve my problem?
The problem being...
After selecting a text, email, call, anything that launches a contact, selecting the contact's main profile screen and then pressing the Back softkey will cause Sense to hang for about a minute. The same thing happens under a handful of other scenarios, like selecting any number to call from that same screen, or pressing back to correct a number in the dialer. This started occuring as soon as I synchronized all my contacts from Exchange, before I installed any other mods on the phone...

SolusCado said:
I had the same problems with newer ROMs on my old HD2 imports; as long as I stuck with the 1.43 ROM I never had any problems, but now I am stuck with the stock ROM on the T-Mobile USA 1024 and need a fix! Does anyone know of a ROM or registry edit or CAB or SOMETHING that can solve my problem?
The problem being...
After selecting a text, email, call, anything that launches a contact, selecting the contact's main profile screen and then pressing the Back softkey will cause Sense to hang for about a minute. The same thing happens under a handful of other scenarios, like selecting any number to call from that same screen, or pressing back to correct a number in the dialer. This started occuring as soon as I synchronized all my contacts from Exchange, before I installed any other mods on the phone...
Click to expand...
Click to collapse
Mine works fine as far as I can tell.

Did you try a task29? Sometimes there can be junk in the ROM. Yeah, yeah, I know...

sounds more like a faulty contact to me, maybe one that has a lot of stuff in the notes field perhaps? Something that is being perpetuated when synced.

Yeah; I actually just found a post at Pocketnow.com that said the notes field of contacts is the culprit... Cleaning everything up now. Thanks!