Database Users

Faulty Voicemail Notification

Yes I'm a newbie to this forum so be nice.
Has anybody had problems with their new voicemail notification staying on after you've gone over and deleted your new messages? I've done a soft reset like 5 times and deleted every message from my voicemail and my today screen still says I have voicemail and the notification sounds when I start it up. I'm thinking this doesn't have anything to do with the phone itself but rather Sprint (??) I had a PPC6701 previously and the Fusic and I had problems with this as well...
Just wondering if this has happened to anybody else and if you know why or how to fix it..
Thanks.

My Faulty Voicemail is a little different
No matter how many vmail messages I have, my Mogul only indicates that I have 1 message. Over and over again, I'm told I've got one, and only one, voicemail. Very annoying that this expensive little device can't give an accurate tally of the messages. You'd think they'd have solved that by now. I mean, it's 2007. Sheesh.

yeah, i have the same thing, sometimes after deleting a messege it says i still have one, then ill get another voice mail and it will still say 1 (annoying since i neverknow if the 1 messege is real or fake)
ill usually call myself and leave a messege, then delete it and it goes away (until the next time i get a voice mail and its back)

notoriousfcp said:
No matter how many vmail messages I have, my Mogul only indicates that I have 1 message. Over and over again, I'm told I've got one, and only one, voicemail. Very annoying that this expensive little device can't give an accurate tally of the messages. You'd think they'd have solved that by now. I mean, it's 2007. Sheesh.
Click to expand...
Click to collapse
I've read that the issue is a limitation of the Sprint network.

That is due to limitations of CDMA, or so I've heard.
I also have issues with the voicemail indicator not "leaving" after a message is deleted...the only fix I've found is to leave myself a message (normally by calling from another phone) and delete that normally....MOST of the time that works.

whaut said:
That is due to limitations of CDMA, or so I've heard.
I also have issues with the voicemail indicator not "leaving" after a message is deleted...the only fix I've found is to leave myself a message (normally by calling from another phone) and delete that normally....MOST of the time that works.
Click to expand...
Click to collapse
I havent had that issue at all, it may just be the signal in your area. As far as having multiple voicemails with notification of one, yes that is a staple of sprint's service. however on the nextel side, this does not occur. One thing i have noticed with my mogul, is that the notification will pop up when i get an additional message i just often ignore it, the best thing to do is just clear the vmail indication so the next new message you get, you know its new. that is all.

Here is another way:
Start
-> Settings
-> Phone
-> Services Tab
-> Voicemail (from menu)
->Get Settings
->Clear button

I have had a similar and ongoing problem with my Alltel Voice Mail. It started, possibly by coincidence, on August 1st when they took over Midwest Wireless. At that time I had a PPC6700 and my wife had an LG4400. They had us try switching to the new PPC6800's and still, on either phone if you used the automatic playback option - whereby when you call in the messages will play automatically, when you hit 5 to delete - it should delete the message indicator on your phone screen. Ours will not.
In my many discussions with Alltel they would reset our voice mail which meant that you had to go in and re-record your messages, etc.. When that was done it puts all your Voicemail items to the default settings and in that mode you have to dial 1 to play your messages. If you leave it in that mode it will delete the voice mail indicator.
If you switch it back to automatic playback mode, it will not delete the indicator.
I have spent probably hours on the phone with Alltel and their techs to no avail. Even after I tracked the problem down to the Automatic Playback mode.
Not sure if this is a similar problem but it would be nice if the carriers would (could) fix their own network?
996turbo

jhendrickson said:
Here is another way:
Start
-> Settings
-> Phone
-> Services Tab
-> Voicemail (from menu)
->Get Settings
->Clear button
Click to expand...
Click to collapse
That would work if those options were in WM5...so far they're only showing up in WM6 (to my knowledge). I just checked my sampson WM5 phone settings, and that option isn't there....but I do remember it in at least one of the WM6 builds I've run.

whaut said:
That would work if those options were in WM5...so far they're only showing up in WM6 (to my knowledge). I just checked my sampson WM5 phone settings, and that option isn't there....but I do remember it in at least one of the WM6 builds I've run.
Click to expand...
Click to collapse
I assumed everyone was running WM6 since that's what comes on the Titan and this is in the Titan forum. Nobody had mentioned running WM5 anywhere.
I can confirm that this option is in the stock rom as well as DCD's.

That option is not available on my PPC6800 from Alltel either.

[MMS/SMS] messed up - solved

I don't know if anyone else has encountered this problem, but it seems to me my SMS/MMS manager is messed up. I had a SMS conversation with 2 contacts and they received all my messages at once, 3 times.. I also received several errors at once "message could not be delivered, stored as concept" (needed to press 10 times OK). I received a MMS but couldn't download it (mms worked perfect with my previous phone). I sent 3 MMS's, but only the first one was received. When I try to open "sent items" my manager "blocks" (and does weird things when I keep scrolling down), but I can go back to the other folders. Is it normal that every message I sent is stored in Outbox?
Another q, how can I display "time" in my topbar? I know it was possible with my P3600, but since HTC Home it's a bit difficult to find this (non-existing) option.
Thanks.

I don't have this problem with my Snap - I have an unlocked HTC-branded device (not obtained from a network provider), OS details as per my signature. You?
To get the clock to show in the Windows Mobile Standard icon bar you need ClockOnTop.exe - there's no facility to put the time and date there otherwise (as you could with Windows Mobile Professional).
See here.

Thanks, I got the clock installed now.
I also have an unbranded HTC device. ROM: 1.19.404.1, Radio: 3.45.25.30A.
So you can access "sent items" without a problem? And your outgoing messages, are they stored in "Outbox" or "Sent items"?

I did something wrong during the first setup of my device:
When asked for my internet connection, I pressed "cancel" since my internet provider wasn't listed. Therefore the setup of my device wasn't completed and that's why my message system was driving mad. Probably also the result of receiving a few messages before completion.
I performed a hard reset, chose a random provider and everything's working fine now!

SOLVED!
Svenitos said:
I did something wrong during the first setup of my device:
When asked for my internet connection, I pressed "cancel" since my internet provider wasn't listed. Therefore the setup of my device wasn't completed and that's why my message system was driving mad. Probably also the result of receiving a few messages before completion.
I performed a hard reset, chose a random provider and everything's working fine now!
Click to expand...
Click to collapse
Allright mate
You got it solved!
Thread can be closed

Well I had the same problem and it was really screwed up, my settings were listed and applied. That night it sent my messages time after time to all the contacts I sent messages to previously. I thought there would be something wrong in the network but my operator ensured me the messages originated from my device at a +- 10 minute pace.
I contacted HTC support in the Netherlands, I was told to do a hard reset and it was fixed. I recommend hard resetting all new Snap devices upon first use to eliminate this problem. I also received a message from a fellow new-Snap-owner who had the same problem, so watch out with this as it will tear up your phone bill!
My Snap is unlocked HTC branded and everything else seems perfectly fine!
Thanks for the clockontop tip btw!

ozone unlocked
does anyone know what i need to do to add mms settings or how to unlock these settings ,when i go into the settings everything is greyed out new edit etc,i have all of my other settings done internet etc im useing this on tmobile and i have wm 6.5 onit email me at [email protected] if anyone knows.

SMS problem

Hey!
Can you send SMS from your HD2?
I get no error message, but my messages are not sent, I get a warning sign on the right of the message bar. Also, when I long-press it, I have "Retry send" option.
Does anyone else have the same problem? Anyone knows how to fix it?

Same for me. Any ideas?
I can receive sms but cannot reply back

Huh, got it fixed myself
How-to:
1. Settings tab
2. Menu -> More
3. Connections
4. Advanced network
5. Scroll to the last tab (SMS Service)
6. Set it to GPRS Preferred or set it to GSM (it's probably set to GPRS now). If it's already set like that by default and not working, just try to switch it
7. Reboot

I was having a similar problem..
I was on the Tube and I pressed send sms... obviously I had no signal which was fine but when I got above ground I pressed retry and absolutely nothing happened. At all.
Had to reset in the end and delete the message in the outbox and start a fresh. Bloody annoying!!

Hi,
Although this thread is ancient, i see it's still open and named "SMS problems" which is exactly what I'm suffering from.
I just purchased my new HD2 this month and ever since I got it I can't send any SMS. Whenever I try to I get a message saying "unable to send message". I have set my message center number and everything but it still didn't work. I called the HTC help center and they told me I should install the hotfix from the HTC website but when I attempted that, it said it wasn't compatible with my device????
I upgraded my official ROM from 1.66.415.3 to xxxx.4 again using the updates from HTC main site. Again I got the same message.
Up till now I'm still not sure what the problem I have is, and have no clue what the hotfix really does!
Can anyone help me out in babysteps? I'm still new to this.
PS. I did look through the other forums for something similar. It seems everyone's sending texts but to the wrong people, lol.
HELP PLEASE!

HELP! Strange Text Messages When Voicemail Left

Hi, everytime someone leaves a voicemail a get a blank text message and the sender is - a an underscore followed by @ (eg [email protected]) then when I have listened to the message and deleted it I get another blank text message where the sender is a triangle followed by @
This is so annoying does anyone know how to switch this off ?

I used to get this on a 6.5 build 23016 version.
Not had any messages left on this official Leo rom yet so don't know if it happens.

Mine does this too, are you on Orange? Another phone of mine did this and I found a reg tweak to fix it, but I can't for the life of me remember what it was!!!???

Install SDKCerts first and then SMS Providers cab and should be good to go.
- CAN CONFIRM THIS DOESNT WORK - TRIED IT ON MY LEO STOCK ROM ORANGE UK. USED TO GET THE @ sms instead of voicemail notification, installed the sms providers cab and now I get no notification at all. I remember this happening to me on my M700 and can't for the life of me remember how I got it fixed.

Hang on a mo - just tried it myself and now getting no notification at all - not even the @

Only time I got this was when I had VVM from my blackberry bold, and went to a HTC phone...once I removed VVM(called ATT)I no longer had this issuse

chrisnash said:
Install SDKCerts first and then SMS Providers cab and should be good to go.
- CAN CONFIRM THIS DOESNT WORK - TRIED IT ON MY LEO STOCK ROM ORANGE UK. USED TO GET THE @ sms instead of voicemail notification, installed the sms providers cab and now I get no notification at all. I remember this happening to me on my M700 and can't for the life of me remember how I got it fixed.
Click to expand...
Click to collapse
Hi, I did try this the strange text messages stopped but it seemed to stop any text messages being received.

Same for me - hard reset coming up :-(

Yes- I can confirm that installing this or the Rabdo Orange Customisation cab totally kills any SMS receiving, though the system still thinks the message has been received as the sender gets a 'Delivered' report.
Needs a hard reset to fix

I'm getting this with an unlocked O2 HD2 using an Orange contract sim.
I have tried a hard reset and I still have the problem. I also have the voicemail icon permanently in my notifications even though I have deleted all my voicemails
Anybody got anymore suggestions or a possible fix?
Cheers.

Anybody able to help?
Cheers.

Answer phone issue
Hmm,
I get the same and am on Orange UK. A [email protected] is to tell the phone a new message is waiting, a _Triangle tells the phone either no messages OR minus 1 from the message count.
For the 1st week I had the spool stuck on the phone even when no messages where waiting, so I had to put the simm in another phone, left a message on it and then deleted it. Spool disappeared.
Moved the simm back to the HD2 and hey presto - spool still gone. But now it doesn't come on when I have a message, I just get a [email protected] message.
At least I know I have a VM waiting but its flipping annoying.
I presume the phone interprets these SMSes and is suppose to action them.
I'm SURE I've done a hard reset to no avail.
A HTC bug I fear. Worked OK on my Touch HD.
Anyone got a solution yet? Anyone talked to Orange? The guys I talked to were perplexed.
Grrrrrr

Hi,
To get rid of the spool, leave yourself a message and put the simm in another phone.
Delete the message. Switch the phone off and back on, (wait to boot) then back off again. Then put the simm back in the HD2.
I think you need to reboot the 2nd phone with the simm in after deletion to make sure its gone.
Worked for me.

not even half of my sms get send

hey all,
i'm kinda new here so help me out if i go wrong !
ive got a problem with my sms: not even half of them get really send. it doesnt mather if its an reply or a new one..
please help me out with this trouble.. i really need sms else girlfriend gets mad lol
maybe there is a hotfix or something for it ?

What's your ROM version?
Did you try disabling unicode in message option?

ive got rom version 1.43.404.1 NLD
and bout the unicode thing.. will try if you tell me where its located lol

Nakkie040 said:
ive got rom version 1.43.404.1 NLD
and bout the unicode thing.. will try if you tell me where its located lol
Click to expand...
Click to collapse
You can find unicode setting from message tab, all messages-menu-settings-options.
If it's not working for u then try updating your ROM.
Now, you can download official ROM from htc site directly.

hey there,
the unicode thing is off and still im having those problems.. hope someone found a solution for it ??

This is a known issue and the sms hotfix has only worked for a small number of people - it's still an outstanding bug. There is a workround though, that works 100% of the time. You need to disable HTC messaging, and use the windows messaging app instead. Once there's a hotfix that actually works, you can go back to the much nicer HTC app.
The option to disable HTC messaging is available in BsB Tweaks. I'd recommend installing that, setting "SMS Mode" to use SMS "classic view", and soft reset your phone. If you have any messages stuck in your outbox, they still won't send, but any future ones will do.
BsB Tweaks is available here...
http://forum.xda-developers.com/showthread.php?t=589305
Good luck

SUPER !! thanks for the quick reply going to try that right now !

Nakkie040 said:
SUPER !! thanks for the quick reply going to try that right now !
Click to expand...
Click to collapse
It worked for me, but then I had success with the hotfix too, so I'm sorted now. I still keep an eye on the outbox though
Good luck mate - hope it solves it for you.

Do the unsent messages remain in the outbox?
In that case, try setting sms mode to GSM instead of GPRS or wait a little while before putting the device in standy after pressing send.
When the device is suspended, it seems the gprs connection is sometimes deactivated and sms over gprs is not sent.
Worked for me; no more messages remaining in the outbox.

tomasz said:
Do the unsent messages remain in the outbox?
In that case, try setting sms mode to GSM instead of GPRS or wait a little while before putting the device in standy after pressing send.
When the device is suspended, it seems the gprs connection is sometimes deactivated and sms over gprs is not sent.
Worked for me; no more messages remaining in the outbox.
Click to expand...
Click to collapse
Yeah, that's another known workround, but it's not been 100% succesful. Can't wait till HTC sort this proper.

Installing the hotfix worked for me.
"-ish"
What I mean is that I have been able to send and receive SMS but not MMS. Installing the hotfix sorted out sending MMS, but I cannot receive. It may be something to do with O2 who have been having problems.
Whoa! MMS just worked and downloaded the picture, so it must have been O2.