Database Users

Phone goes MUTE. Kindly help

Hi everybody,
I have this one problem. After 2 days of usage, my Hermes suddenly went mute. No vibration or screen click can be heard even If I changed it to the loudest. I missed a lot of calls and sms due to this problem. The only way to solve this problem that I employ is by soft-reset my device.
I really hope somebody can help me tracking to root-cause of this problem and in the same time providing or proposing a solution to it.
Kindly help. Regards
morisa
Device: DoPoD 838Pro

did you unmute it from the speaker icon ?
if you have a backup restore it if not do a hard reset just make sure you backup your contacts/ stuff first

Phone goes mute
I think I'm having that problem too. Just out of the blue it happened. Didn't install anything extra the whole week. But when someone calls it rings, and if it's missed, it doens't play the miss call tone... or any other sound in that case.

darky said:
did you unmute it from the speaker icon ?
if you have a backup restore it if not do a hard reset just make sure you backup your contacts/ stuff first
Click to expand...
Click to collapse
Hi,
I noticed that the problem started to happen when I long-press the "Green" Button to activate the speakerphone during a call instead of pressing the "Speaker On" menu on the screen.
I've no idea why but maybe that could be the problem. Presently, I have to press that "Speaker On" on-screen menu to activate the speakerphone to avoid this problem.
Maybe other users can confirm this problem.
Regards,
morisa

mmorisa said:
Hi,
I noticed that the problem started to happen when I long-press the "Green" Button to activate the speakerphone during a call instead of pressing the "Speaker On" menu on the screen.
I've no idea why but maybe that could be the problem. Presently, I have to press that "Speaker On" on-screen menu to activate the speakerphone to avoid this problem.
Maybe other users can confirm this problem.
Regards,
morisa
Click to expand...
Click to collapse
Got the same issue here and I don't use speakerphone

my pda´s auto mute so

No sound although speaker icon no in mute
I have the same problem. Out of the blue no sound is heard at all. I tried changing volume but it did not do any thing. Had to shut down (not soft reset) and restart device and it works fine. This happen several times and I can figure out why it does this.
If anyone can help...
Tal

Same here, I'm using a X01HT Softbank variant TYTN flashed with the latest HTC WWE rom and after about like 12 hours of use the device goes mute for some reason, making calls it works perfectly but playing sounds or ringers the speaker does not work. Anyone have any ideas? I'm thinking of maybe re flashing the device since most of my information is on my storage card. I'll see if that fixes the problem :-\.

same problem here....

Same here. Only a reboot fixes it.

I have the same problem but it only happens when using the speaker phone. After the call ends, then there are no more system sounds etc. I then have to soft reset, which pisses me off as I use the speaker phone plenty in the car.
If i dont use the speakerphone, then there is no problem. Kind of strange....
Has anyone got any ideas on how to solve this?

I have same problem. I thought it was software related, but seems that it is caused by the speaker phone. I had the exact same problem with my old IPAQ 6515. It must be a software issue with WM although the 6515 had WM2003SE and the TYTN has WM5 so I do not know. Really annoying though as I use this phone for an alarm and it never goes off because the sound turns off sometime while I am sleeping - Uhggggg!

I also have the problem. Only a Softreset brings the speaker back to live.

my new problem...misery loves company
same here; curiously 2 pages into this thread and there are no real solutions.

I have solved the problem on my TyTN.
The Midlet Manager is the root cause for the Phone Mute issue on my device.

lol I just started getting this issue out of the blue after a couple of months and I didn't install anything :|
yeah nothing but a soft reset brings the sound back

Happens to me too. Strange coincidence - I've just checked my m3100 and it's giving me the silent treatment now. Time for another soft reset
I never use Midlets, so that rules the above theory out for me. However my battery was almost dead. I was using WiFi at the time, which turned itself off when the warning notifications popped up. Maybe when the battery drops below an acceptable level it turns the sound off to save power, but doesn't restore it after charging?

nope it happens to me even if my battery is fully charged

this used to happen on my i-mate PDA2k, and my JasJar (Universal) running both WM5, AKU3.2, 3.3, 3.5 and unfortunately even WM6 :S

Hi All,
After checking and testing the phone. I found out that the only way for me to solve the muting problem is by silencing the notification sound when a new email arrives. Since I have an unlimited EDGE/GPRS, my push mail is working around the clock. Thus, by not having the new email sound notify, the muting problem gone. This is caused by the notification event locking up the sound and not releasing it even after I read the mail. Previously the only way to resolve is by soft-reset but now, no more.
I have no idea whether this work or not for others but you might try and post your solution here.
Regards,
morisa

JASJAR Crashes on some incoming calls

I thought this was only a ROM issue as I was using a ROM that seemed to have many problems with it other than this, but when I changed to another ROM, the problem still persists.
The problem is that sometimes when I get incoming calls, the phone will just vibrate and crash with no backlight on the screen and only showing the Incoming Call bubble with the caller ID in it. I'm not exactly sure what the people calling receive, I think they just get silence, no ringing tone at all.
I'm wondering if anyone else has had this issue or if it's just me.

I also have this once in a while. Mostly, when I didn't reboot my Qtek for several days. The device freezes displaying the Incoming call bubble and it keeps vibrating until I reset it. I guess the caller gets the busy signal or gets re-routed to voicemail.
Cheers,
-mARKUS

the same here...sometimes freezes and show "incoming call" if i dont reset for few days.. i got used to that

same here. any idea for a solution?

poedgirl said:
I thought this was only a ROM issue as I was using a ROM that seemed to have many problems with it other than this, but when I changed to another ROM, the problem still persists.
The problem is that sometimes when I get incoming calls, the phone will just vibrate and crash with no backlight on the screen and only showing the Incoming Call bubble with the caller ID in it. I'm not exactly sure what the people calling receive, I think they just get silence, no ringing tone at all.
I'm wondering if anyone else has had this issue or if it's just me.
Click to expand...
Click to collapse
Hi
First of all wich ROM are you using that causes crash?
I had this issue in almost all ROM´s for UNI when I had installed HTC Home
Finally I tried Tomal´s v7.6 and all problems gone
Hope this helps
Cheers

orb3000 said:
Hi
First of all wich ROM are you using that causes crash?
I had this issue in almost all ROM´s for UNI when I had installed HTC Home
Finally I tried Tomal´s v7.6 and all problems gone
Hope this helps
Cheers
Click to expand...
Click to collapse
yea ur rite had this issue in tomals v7.6 also but when i uninstalled htc home it was ok after that.

ring delay before ring tones: grrrrrrrr

Hi !
Has somebody found some solution to reduce the delay for the ringtones for blackstone ?
I've installed the second cab here (http://forum.xda-developers.com/showthread.php?t=258109) as well as write in the registery (av0pw0r), but i can't reduce the delay under (almost) 2 ring tones, eventough i use a *.wma file.
I've also tried to play on HD tweak (1.7 option), but this does not change anything...
This is very annoying me, i've already lost some calls.
I haven"t tried yet a cooked ROM, but i wonder if this would change something
Please help

make sure the ringtone is on the phone and not card. That helped me a lot.

tks for your answer.
But well, i use (for the moment) the "Alarm-Classic.wav" under windows\rings, so i think it's ok from this side
How much delay do u have ?

hi.
using wma ringtones I get a response on my HD in about 1 ring after a soft reset. From the second call on the HD rings at about half a ring to the caller.

three rings from to wake from soft off.

but i forgot to say that if the phone is already "on", the delay is about 1/2 half ringtone, which is acceptable ! .
It seems that the additionnal delay (about 1 sec.) comes from the phone to go from "standby" to "on"

I've always had a delay with every HTC I've had (C500, C600. E650, Touch HD) using standard and custom ROMs with ringtones as WAV's and MP3's on the device and the storage card. I got used to it ages ago and if the phones on my desk can now predict an incoming call before it rings

Hi,
I was also searching for a solution on the ring tone delay issue. Guess that is a winmobile thing.
However there is no delay if you switch off the ring-tone and enable vibration mode only. That is weired behavior of the phone cause why cannot the ring-tone sound as fast as the vibration comes in vibmode only? And why does the vibration comes as late as the ring-tone when in combi-mode?
I am afraid there is no solution so far...
Regs!

this delay is something you'll have to learn to live with, unfortunately. at least in europe people seem to be finding loud and/or dodgy ringtones not very nice, and when dealing with the wiindows mobile vibrate mode is the one to go for.
another suggestion is to set up a caller tune, people are more likely to wait longer when they're listening to music.

ive found i can get it to ring at 1 ring if i turn off caller id pictures on s2u2

Yeah, the operating system does all the checks and clearing up before handling the call to prevent dropping, the way WM handles things, you can't get way from the delay, slowing the CPU with app like a nuedynamicclock worsens it. Well I notice a call before it rings if it is on
SlakerBoi said:
this delay is something you'll have to learn to live with, unfortunately
Click to expand...
Click to collapse

All my wm devices have had this issue. My blackstone lights up from sleep a good 2 to 3 sec. before the first ring. I use the old phone ring tone and have four fairly well spaced rings before vm kicks in. I just count the rings as I get to the phone and it has become a non issue. The hd tweek for it seemed not to have an effect btw. Also I'm with t-mo usa and using their code I have my ringtime set to max rings. which is 30 sec. before vm.

Waking up on incoming calls takes too long....

I've just realized that I keep missing calls because it seems to me that the Touch HD takes entirely too long to wake up on an incoming call.
Example:
I called my phone, it rang TWO times before the phone started to wake up, by the time I was able to answer it, it was too late.
Anyway to speed up the waking of this phone on incoming calls. I can't have all these delays. Or is there a way to make it ring LONGER (as a workaround) before going to voicemail?
Does having the phone locked increase the time it takes to wake it up?
Question 2:
It seems like just picking up my phone from my desk answers it. That's no good, sometimes I want to pick it up to look the the caller id but it auto answers upon picking up the phone off my desk. Can this be disabled?

derrickonline said:
I've just realized that I keep missing calls because it seems to me that the Touch HD takes entirely too long to wake up on an incoming call.
Example:
I called my phone, it rang TWO times before the phone started to wake up, by the time I was able to answer it, it was too late.
Anyway to speed up the waking of this phone on incoming calls. I can't have all these delays. Or is there a way to make it ring LONGER (as a workaround) before going to voicemail?
Does having the phone locked increase the time it takes to wake it up?
Question 2:
It seems like just picking up my phone from my desk answers it. That's no good, sometimes I want to pick it up to look the the caller id but it auto answers upon picking up the phone off my desk. Can this be disabled?
Click to expand...
Click to collapse
Try using 3rd party apps like 'Advanced Config', 'HD Tweak' and 'SKTools' to tweak to optimise your HD performance.
I know HD Tweak has the option to enable or disable ring delay for incoming calls

I have tweak HD now. So let me ask you, why would anyone want a ring delay in the first place?

I hate how long it takes to answer a call. Sometimes i answer on the first ring and the caller says "what took you so long?".
What's even worse is, if the phone is doing something and someone rings, i can press the answer button all i like but nothing happens...the phone seems to clogged up with other tasks. This may just be the ROM though, i'm about to flash the new Touch of HD rom so i'll see how it goes.

Gat, I'm pretty sure it's a power issue. Windows Mobile is slow and clunky especially on a 528Mhz processor. Can't wait for tegra or snapdragon. I don't think another rom will help you.

derrickonline said:
I have tweak HD now. So let me ask you, why would anyone want a ring delay in the first place?
Click to expand...
Click to collapse
Personally I don't why, but I can't answer for everyone!
I hate how long it takes to answer a call. Sometimes i answer on the first ring and the caller says "what took you so long?".
What's even worse is, if the phone is doing something and someone rings, i can press the answer button all i like but nothing happens...the phone seems to clogged up with other tasks. This may just be the ROM though, i'm about to flash the new Touch of HD rom so i'll see how it goes.
Click to expand...
Click to collapse
Try using Dutty's Xtreme V1.8 ROM, link below. I haven't experienced any delays since I started using this ROM. May be a coincidence, but worth a try!

With Dutty's V1.8 rom it takes half-a-ring before the screen wakes up, and then a whole ring on silent before it makes any sound. So 1 1/2 rings before I know some-one is calling.

Guys, don't. This is a issue and fixed by HTC, there's a official patch for this problem: htc.com/www/supportdownloadlist.aspx?p_id=179&act=sd&cat=all
fixed my equal problems at once!

The delay is caused by the HTC dialer and all the stuff it needs to load on an incomming call.
If it is a serious problem for you, use HD tweak to change the phone dialer back to WM6. This will give you instant ring on incomming call, but you will lose some features provided by the HTC dialer such as volume control during call, bluetooth notification on top bar,video calling and possibly mute on face down.
If you don't want to use HD Tweak the reg key is
HKLM\security\phone\skin_enabled
Option is 0 (disabled) 1 (enabled)
Soft reset to make the changes.

ardsar said:
The delay is caused by the HTC dialer and all the stuff it needs to load on an incomming call.
If it is a serious problem for you, use HD tweak to change the phone dialer back to WM6. This will give you instant ring on incomming call, but you will lose some features provided by the HTC dialer such as volume control during call, bluetooth notification on top bar,video calling and possibly mute on face down.
If you don't want to use HD Tweak the reg key is
HKLM\security\phone\skin_enabled
Option is 0 (disabled) 1 (enabled)
Soft reset to make the changes.
Click to expand...
Click to collapse
Hi, I tried this from HDTweak but it did not seem to make a difference. The phone still takes about 1.5 rings before it starts to ring itself. I have lost the bluetooth icon.
Hmmm - I think I will just go back to the HTC dialer

This post should be deleted, but I don't know how.
Sorry

This is a issue and fixed by HTC, there's a official patch for this problem: htc.com/www/supportdownloadlist.aspx?p_id=179&act=sd&cat=all
fixed my equal problems at once!
Click to expand...
Click to collapse
bazzxdahtc, I can't find the patch for this issue under your link

This one should work: http://www.htc.com/europe/supportdownloadlist.aspx?p_id=179&act=sd&cat=all
Look for:
- Hot fix for improving the on-screen slider feature for answering calls
and
- Hot fix to enhance response time for HTC Touch HD
These two made my HD work a lot better then before! I used to miss calls often due to the lag in answering incoming calls.

bazzxdahtc said:
This one should work: http://www.htc.com/europe/supportdownloadlist.aspx?p_id=179&act=sd&cat=all
Look for:
- Hot fix for improving the on-screen slider feature for answering calls
and
- Hot fix to enhance response time for HTC Touch HD
These two made my HD work a lot better then before! I used to miss calls often due to the lag in answering incoming calls.
Click to expand...
Click to collapse
These 2 fixes have nothing to do with the famous 2 ring delay. The response time improvement was to solve the latency when using the keyboard - ie sometimes it would appear to freeze. The second fix is for the slider only.
Suggest you guys do a bit of searching as there are a lot of threads relating to this famous 2 ring delay with wm6. The first incomming call always seems to take a bit longer after the phone has been switched off or soft reset - did you try and see what the delay is several times? Appologies that using the wm6 dialer did not work for you - it certainly does for me and many others.

Just trying to help...
I run stock ROM(1.14.404.3(V2227)NLD)+regular updates/patches and this works on my device, you doubt my experiences?
Have you actually tried these yourself? Or are you just reasoning from your cooked ROM...
Suggest you stay nice to everyone.

No i dont doubt your experience apart from the fact that htc fixes are not specific to the 2 ring delay. It also has nothing to do with the fact im using non stock rom .i applied these tweeks to the standard rom before flashing my device. if you do a search for 2 ring deLay, you will see that this is a common problem. Also other sites such as www.pocketshield.netserver01.com/readme.aspx make reference to this exact problem
I'm only tryin to help, and ive spent a lot of my time investigating this issue.

Just a quick thought.. do you have an MP3 assigned as ringtone? I recently added an MP3 ringtone and suddenly it took a lot longer before the phone started ringing..
Changed it back to one of the standard tones and it was much faster.

I agree about the MP3 issue.
I often see my Touch HD waking up to handle the call 1-2 seconds before I hear the ringtone. As soon as the dialler skin is up (or S2U2 application) then I am able to answer the call without the MP3 ring kicking in.

Before I use S2U2, Pocketshiel and Inesoft programs in the same time..it takes at least 4 seconds to starts ring. but now only S2U2 its only 1 sec.

Guys I'm using 1.19.831 stock ROM, applied ONLY Slider hotfix from HTC, ringing with mp3 file (around 900kb size) and do these tweaks in HDtweak and Advanced Config 3.3:
Incoming ring delay = no;
Battery icon in phone menu = no;
Filesystem cache: enabled
Filesystem cache size: 8 mb;
File system filter chace: 131072 sectors;
Glyph cahce: 64 kb;
The delay is around 1.5 ring BEFORE it start ringing. 1 ring before display answer slider. I'm not 100% sure if all of above settings have any connection with the problem, but with these one --> a whole 1 ring delay is gone away...

Urgent:No Ringtone Sound During Incoming Call or SMS.Happens Occasionaly..PLease Help

Guys, i am using HTC touch since last 1 year...i have facing a strange problem since last 2 days.
Whenever i recieve a call or sms notification of incoming call or sms comes on screen but there is no sound (phone is not muted or on vibration mode). Then when i soft reset it and then starts it works fine but after few hours it agains goes back to the same stage where there is no sound of incoming call or sms.
By this i am missing loads of calls and imp sms. Please help me in resolving the same.
Thanking you in anticipation.
Regards,
Vishal

May i know if your phone rom has been changed before? And if u had installed programmes recently?

HI,
No i havnt changed my ROM, nor installed anykind of new programmes. I am using the phone more than 1 year and it has just started this 2 days back.
Yeah i have started charging my phone thru usb (connecting to my laptop) since last 1 week as charging thru mobile charger led to battery drain. Hence i used USB charging since last 1 week.
Also after soft reset it becomes normal but again goes into same problem after few hours.
Please help

Guys please help

same problem almost for me.
iam using htc touch in india . I haven't modified any of it in the last one year. but added jbed V5.1 , operamini 4.2, call firewall 1.4 , operamobile 9.5 and cleartemp etc with few more.
but recently in the last two months the notification for incoming call is not made with ringtone (not all the time . ) and iam using gprs (Airtel) almost round the clock.
only sometimes it notify me of incoming call with display and ringtone.
similarly I couldn't send sms continueously . after 2 or 3 sms the phone restarts (not the ppc doh) automaticaly and the pending sms is saved in drafts.
can anyone help me to solve the problem ?
thanks

I am also using HTC touch in india only...and facing no ringtone or sms sound when it comes (not always but occassionaly) throught the day and i have to soft reset it....
guys please help as coz of no ringtone or sms sounds life is miserable

You might want to try to change your phone rom to see if it will solve your problem because it also updates your radio, this is just a suggestion, i myself is not sure how to solve this problem, maybe someone else in this community might be able to solve it.