Database Users

advise on buying 2nd hand XDAs

need an experts help on buying a second hand XDA2, many here at philippines are selling them on the verge of buying the new blue angel/xdaIIs. need some suggestions/help on how to check if the one sold is in good condition or not. (physically and software functionalitywise) i would also be checking the layout, battery, stylus, charger, fast response of the touch screen but other than that i need an experts advise. thanks.
why settling for 2nd hand? its cheaper and planning to get 2 units for the price of 1 brand new.
btw im more inclined on getting the ANDES version (1.3 mp cam) how can i know if its ANDES? on the box only or are there special coding/ type response to view this on the XDA2?

well the first one i checked was the screen.. if it was scratched.. second one was the backup battery if it was ok... (take off the battery for awhile change sims and put the battery back again... see if it hard resets if it does, the backup batt might be damaged)... well its up to your judgement or usage.. and if your in the Philippines.. first thing you might want to do is to check if the phone is not locked by any network.. it might be blocked.. cuz it "might" be stolen.. try a Globe SIM first ( globe reacts faster to stolen fones ) then Smart.. if one is blocked or no signal dont buy it.. it sure is a stolen one...

when i bought mine second hand i didnt worry much about the versions because it is upgradable anyway.. and i never had any problems whatsoever and im quite satisfied so far... oh and by the way you might want to hard reset the phone before actually paying for it... you'll never know...

thanks for the heads up man, getting in to buy xda2. hope i could get an ANDES version....
sigh... the XDA2 minis price costs more dough almost the same price as the XDA3.

well many people say that XDA3's not worth it... XDA2 still rocks!!

I Bought A O2 Locked HTC HD2, Bad Idea?

Heres the story:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
First I was going to buy it off Amazon, unlocked, £450 <-- Awesome!
But then I checked the next day, and it went up to £519, not sure if there was an original error or I was just very unlucky, needless to say I was very angry and dissapointed
So I headed over to ebay, I wasn't finding anything to great (price wise) but then I found a O2 locked brand new HD2. As I was going to use an O2 PAYG sim card anyway, I decided that that would be the phone I bought
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Everything seemed fine, but just now I've been reading around on forums (includng xda) and Ive seen that O2 models mess around with the HD2's software, ripping some of the things out of it (like the wifi router), so now Im worried im not going to have a very good version.
+ The phone is an unwanted upgrade from the guy on ebay, I didnt think that would make any difference going together with a PAYG sim, but now Im worrying.
Final question, will I have O2 branding on the back?

[★] said:
Heres the story:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
First I was going to buy it off Amazon, unlocked, £450 <-- Awesome!
But then I checked the next day, and it went up to £519, not sure if there was an original error or I was just very unlucky, needless to say I was very angry and dissapointed
So I headed over to ebay, I wasn't finding anything to great (price wise) but then I found a O2 locked brand new HD2. As I was going to use an O2 PAYG sim card anyway, I decided that that would be the phone I bought
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Everything seemed fine, but just now I've been reading around on forums (includng xda) and Ive seen that O2 models mess around with the HD2's software, ripping some of the things out of it (like the wifi router), so now Im worried im not going to have a very good version.
+ The phone is an unwanted upgrade from the guy on ebay, I didnt think that would make any difference going together with a PAYG sim, but now Im worrying.
Final question, will I have O2 branding on the back?
Click to expand...
Click to collapse
Dont worry. If the o2 software bothers you you can always put a stock htc rom on. See here for information.
Oh and there is no o2 branding on the case and barely any in the ROM either tbh. I have one myself. Im considering following the above guide 2moz just for the hell of it although i havent had any probs with the o2 rom so far.

[★] said:
Heres the story:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
First I was going to buy it off Amazon, unlocked, £450 <-- Awesome!
But then I checked the next day, and it went up to £519, not sure if there was an original error or I was just very unlucky, needless to say I was very angry and dissapointed
So I headed over to ebay, I wasn't finding anything to great (price wise) but then I found a O2 locked brand new HD2. As I was going to use an O2 PAYG sim card anyway, I decided that that would be the phone I bought
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Everything seemed fine, but just now I've been reading around on forums (includng xda) and Ive seen that O2 models mess around with the HD2's software, ripping some of the things out of it (like the wifi router), so now Im worried im not going to have a very good version.
+ The phone is an unwanted upgrade from the guy on ebay, I didnt think that would make any difference going together with a PAYG sim, but now Im worrying.
Final question, will I have O2 branding on the back?
Click to expand...
Click to collapse
No external branding from what I'm aware, but using goldcard / hardspl (when its out) you can flash to any standard rom and get the features back

damn you optiknerv, you beat me too it

Wow thanks guys, another LOAD off my mind, geez xda forums are great
So there are no problems right?
Oh and what are your views on the fact that its somebody elses contract upgrade?

[★] said:
Wow thanks guys, another LOAD off my mind, geez xda forums are great
So there are no problems right?
Oh and what are your views on the fact that its somebody elses contract upgrade?
Click to expand...
Click to collapse
If you got it cheap and it aint broke. Fool them!!

Mines O2 free upgrade on my contract. There is zero branding on the hardware and pretty much the only O2 branding i have seen on the phone is there wallpaper. I have filled out the form on there website to get it unlocked in case I ever need to use it on another network.
The only problem i have with it is that i am going have to jump through the hoops of using the goldcard method the flash it but i guess that's not to hard.

bzdemes said:
Mines O2 free upgrade on my contract. There is zero branding on the hardware and pretty much the only O2 branding i have seen on the phone is there wallpaper. I have filled out the form on there website to get it unlocked in case I ever need to use it on another network.
The only problem i have with it is that i am going have to jump through the hoops of using the goldcard method the flash it but i guess that's not to hard.
Click to expand...
Click to collapse
What do you mean by jump through hoops, whats the problem?
Also could you send me a link to the form for unlocking? I'm thinking it might be a good idea for the future. Could I unlock now and keep my O2 PAYG card in it as normal, I could right? It would just be like using the sim card in a phone that was locked from the start

bzdemes said:
Mines O2 free upgrade on my contract. There is zero branding on the hardware and pretty much the only O2 branding i have seen on the phone is there wallpaper. I have filled out the form on there website to get it unlocked in case I ever need to use it on another network.
The only problem i have with it is that i am going have to jump through the hoops of using the goldcard method the flash it but i guess that's not to hard.
Click to expand...
Click to collapse
What form is that? Havent heard of that.

branded HTC devices
I made some bad experiences with an o2-branded HTC Touch HD from Germany. In case of warrenty HTC told me to contact an o2-shop in order to get it repaired. It took some extra time to get it back because I had to give it to o2 (and they sent it to htc) Therefore I decided to buy a HTC HD2 without any branding to avoid this kindergarden games this time and forever.
The second point is that (if you don't want do use HSPL) branded roms are published not that regularly as stock-unbranded are.
PS: o2 costumers help each other all across Europe, don't they?!!

weichei said:
I made some bad experiences with an o2-branded HTC Touch HD from Germany. In case of warrenty HTC told me to contact an o2-shop in order to get it repaired. It took some extra time to get it back because I had to give it to o2 (and they sent it to htc) Therefore I decided to buy a HTC HD2 without any branding to avoid this kindergarden games this time and forever.
The second point is that (if you don't want do use HSPL) branded roms are published not that regularly as stock-unbranded are.
Click to expand...
Click to collapse
That is true but he has bought it second hand and so he doesnt have a warranty as a second owner. Flame me if ive got buyers rights wrong.

Good choice. You can install the WiFi router separately and the total ammount of branding on the phone is the wallpaper which you can change. And the O2 doesnt seem to have half the bugs that people are complaining about.
My handset speaker doesnt crackle, all of my SMSs send with no problem, there are no spelling mistakes and all is well with the phone!

I think this is the correct link
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form
basically O2 are unlocking there phones for free. Sounds like it takes a while for them to give you the unlock code. Think it told me 28 days or something. I am in no rush to have it unlocked just figured its worth doing just in case.

That is true but he has bought it second hand and so he doesnt have a warranty as a second owner. Flame me if ive got buyers rights wrong.
Click to expand...
Click to collapse
Yeah thats one of the only problems I have with it, Its not really second hand though, its unopened, but I guess that still kinda counts as SH. Heres a question for you, is there anyway I can get new warranty on it from either O2 or HTC ?

Reading the warrenty agreement in my O2 HD2 i bought on ebay, it mentions about second hand buyers, (i should have read it a bit more); but its a case of, if you can show proof of purchase, it should be no problem.

MidnightDraven said:
Reading the warrenty agreement in my O2 HD2 i bought on ebay, it mentions about second hand buyers, (i should have read it a bit more); but its a case of, if you can show proof of purchase, it should be no problem.
Click to expand...
Click to collapse
Ahh, well it was an upgrade, so He said there was no reciept with it? shall I just ask for all paper work he has for it ?

[★] said:
Ahh, well it was an upgrade, so He said there was no reciept with it? shall I just ask for all paper work he has for it ?
Click to expand...
Click to collapse
He will be able to print his receipt in his "My o2". I can print all my upgrades etc from this screen. Although the info in minimal, its better than nothing. Also take a note of his address and print off the ebay item as proof of purchase.
Please also note, regardless that the phone is second hand you will have warranty with it. The warranty is covered on the handset regardless who owns it. fact.

Mines an upgrade and the only bit of paper work i have for it is a single piece of paper confirming the order that came with the handset. Pretty much just has my name, the phones name and a return sticker on it. So i don't imagine he will have anything that will help you use the warranty.

It needs to be your proof of purchase.
Otherwise there's no proof it belongs to you.

In the end Ive decided Im going to cancel the one on Ebay and buy a brand new one from expansys, it may be a little more, but at least its got warranty, I can return the product If I need too and its not unlocked.
I just hope the guy on ebay doesn't get too angry at me

[Q] Tips & Pointers Needed for buying a HTC Wildfire

Hi All,
I need some tips and pointers on buying a htc wildfire on gumtree. The person is saying that it is brand new in box used for 2 hours.
Could you tell me some things to look out for and to check when buying second hand.

you could probably ask if the phone has been updated to 2.2.1
If you are wanting to root it or think you might at a later date you really dont want a 2.2.1

gmd1 said:
you could probably ask if the phone has been updated to 2.2.1
If you are wanting to root it or think you might at a later date you really dont want a 2.2.1
Click to expand...
Click to collapse
Hi, its gonna go to my mother i dont think she would know how to root or something like that, would there be anything else to look out for?

yea make sure ure not recieving a lump or painted resin :/

how can it be brand new and used at the same time?
how much is he asking, is it unlocked or locked?

ephbee said:
how can it be brand new and used at the same time?
how much is he asking, is it unlocked or locked?
Click to expand...
Click to collapse
maybe the shop owner use for himself for awhile.....

amtzone said:
maybe the shop owner use for himself for awhile.....
Click to expand...
Click to collapse
in that case it's a demo phone, not brand new. brand new should be factory sealed.
as new maybe

ephbee said:
in that case it's a demo phone, not brand new. brand new should be factory sealed.
as new maybe
Click to expand...
Click to collapse
Hi, its not from a shop, the person said its was a present for his girlfriend but she never wanted it and used it for 2 hours, i think it locked to vodafone. Im not sure if i can post the link to the ad on xda, can i do that?

how much is it, if your on a different network you'll have to pay to unlock it, but it will still be loaded with voda apps that you won't be able to use, and i would imagine a vodaphone splash screen when you boot. if you do get it for a good price and its still 2.1 you could root and flash a custom rom which will get rid of preloaded bloatware. also i'm not sure if warranty is transferrable.

ephbee said:
how much is it, if your on a different network you'll have to pay to unlock it, but it will still be loaded with voda apps that you won't be able to use, and i would imagine a vodaphone splash screen when you boot. if you do get it for a good price and its still 2.1 you could root and flash a custom rom which will get rid of preloaded bloatware. also i'm not sure if warranty is transferrable.
Click to expand...
Click to collapse
hes selling it for £160 but i think i can budge him down to about £20 down, What do you recon should i just buy one new?

that seems a bit excessive, they are selling over here brand new on prepaid for$299
australian, according to exchange rates about 187 quid
and i've seen as low as $260. they are locked to a carrier same as the one you are looking and also unlocked on ebay for $280. in the end of course its your call, but if you have to unlock its going to cost as much as a brand new phone and have bloatware from voda.
and if there is something wrong, with a retailer you can normally get an immediate swap if less than 14 days old, i would presume you would need original receipts from 2nd hand phone for warranty sake.

Used is used, even if its 5 minutes.
You never know what he has done with the phone.
I just suggest you to buy a brand new factory one, that way you will never have any problems, and even if you will, they will be easily solve-able.
The extra cash is well worth it.

I got a used one from e-bay for £130 a couple of months ago but they were selling them for £129-99 in Phones4U a couple of weeks ago but you had to pick a network and buy £10 top up, but I dont know if the deal is still available

HD2 Motherboard

Hello guys , my phone is getting freezed after some time of using (45 min) , the Tech's said that this is overheating of the motherboard
So any idea from where can i get new one?
Thanks in advance...
Sent from my HD2

You can find them usually on Ebay and Amazon. I would use what ever search provider (Google, Bing, Yahoo etc..) to do a search for "HTC HD2 motherboard". Pick out a site that has good site reviews if possible as well as good prices. A quick search yeilded dozens of sites that sold HD2 motherboards.

can somebody help me for my HD2?
two days befor it fall and after that my HD2 working with very low speed.
for example, it will take 10 minutes for boot from power on until sense completly load.

satinfo50 said:
can somebody help me for my HD2?
two days befor it fall and after that my HD2 working with very low speed.
for example, it will take 10 minutes for boot from power on until sense completly load.
Click to expand...
Click to collapse
(two days befor it fall and after that my HD2 working with very low speed)
Are you saying you dropped the phone and now since its been dropped you have very slow load times?
Is you phone rooted with a custom sense rom?
Do you still have a warranty on the phone?

no the rom version is official and my phone warranty expired

So you noticed it after you dropped it?
Have you tried to turn off your phone and turn it back on? I know that seems kind of stupid but it does fix some small problems from time to time.
Sorry to say but there wouldn't be much you could do for it that i know of. The very best advice i could give you would be to open your own thread about your problem and put this infomation in there. This thread is about motherboards so you wont get as much help as of you opened your own. This way a lot more people will see this and with the more people that see's it maybe someone comes across it and has had that problem before and can offer a solution if one.

Thanks for your advice.
i will open a new topic.

htccraze said:
You can find them usually on Ebay and Amazon. I would use what ever search provider (Google, Bing, Yahoo etc..) to do a search for "HTC HD2 motherboard". Pick out a site that has good site reviews if possible as well as good prices. A quick search yeilded dozens of sites that sold HD2 motherboards.
Click to expand...
Click to collapse
I'm not so sure. I can't find any myself, but it maybe a firewall problem or something. What I find is typically they are "Motherboard Flex Cable Ribbon". Can't find "motherboard" only. I've contacted some sites, but they say no motherboard/main board at all.
If you have come up with a "motherboard" only (at a reasonable price), please provide link. That would be very helpful as I'm after one as well.

You can find a HD2 from Amazon or Ebay that has a cracked screen or something along those lines thats still working and get the motherboard off that phone. when i did a search earlier i seen two sites but i'm unable to find them now. one site you had to be signed in so you might need an account but i'll try and find the other and report back.

Guys please provide me a link if you find a motherboard , i found one on
Gadgetsaving & Ebay
but i am afraid that when i get them i get another problem with them so please any advice ?
Thanks in advance...

$120 seems pretty high. As i said above, you can find a used model off ebay thats still working for the same price. Then you would have more parts you can use off that phone.
You really need to know what your doing during the install process though so if you dont, send it out to someone that does. I seen a phone with a cracked screen but that was
100% working order sell on ebay for $55 just yesterday. Plus if you have problems with the motherboard/phone you do buy off ebay you can always ask to return it. If they
wont accept a return you can then file a claim through ebay stating the phone/motherboard wasn't as described to have ebay force the seller to refund you the money once
you return it. In some cases you can even get a return shipping label emailed to you so you wont be charged the shipping back to the seller.

htccraze said:
$120 seems pretty high. As i said above, you can find a used model off ebay thats still working for the same price. Then you would have more parts you can use off that phone.
You really need to know what your doing during the install process though so if you dont, send it out to someone that does. I seen a phone with a cracked screen but that was
100% working order sell on ebay for $55 just yesterday. Plus if you have problems with the motherboard/phone you do buy off ebay you can always ask to return it. If they
wont accept a return you can then file a claim through ebay stating the phone/motherboard wasn't as described to have ebay force the seller to refund you the money once
you return it. In some cases you can even get a return shipping label emailed to you so you wont be charged the shipping back to the seller.
Click to expand...
Click to collapse
Thanks for the replay ...
i have this phone since June - 2010 , and i always change the Roms , it's not a big deal for me...
i also found Ebay expensive , i thing Gadgetsaving is better .....

[Q] URGENT !! Dell venue pro not switching on(dead) ..Error while flashing

URGENT..Please help !! :fingers-crossed:
The device was initially freezing a lot ..So I happened to change the sd card to a 16 gb microsdhc from a 8gb one..But it still was having the same problems..Then I got to know about the EM app in the phone and I by mistake updated the touch firmware in it.
That is when I decided to flash the phone.Now while flashing the phone the phone froze all of a sudden(as already mentioned this was my original(earlier) problem).And the command prompt through which I was flashing the phone showed an error,so I removed the USB cable.From then,I'm not able to even switch on the phone(Not even able to see the Dell logo).
And please give me a solution about the touch firmware that I updated by mistake(That rendered the phone unresponsive to touch)
And there is no light even in the keyboard.
Thank you .

SANTHOSHGODSPEED said:
URGENT..Please help !! :fingers-crossed:
The device was initially freezing a lot ..So I happened to change the sd card to a 16 gb microsdhc from a 8gb one..But it still was having the same problems..Then I got to know about the EM app in the phone and I by mistake updated the touch firmware in it.
That is when I decided to flash the phone.Now while flashing the phone the phone froze all of a sudden(as already mentioned this was my original(earlier) problem).And the command prompt through which I was flashing the phone showed an error,so I removed the USB cable.From then,I'm not able to even switch on the phone(Not even able to see the Dell logo).
And please give me a solution about the touch firmware that I updated by mistake(That rendered the phone unresponsive to touch)
And there is no light even in the keyboard.
Thank you .
Click to expand...
Click to collapse
AFAIK, once you do the touch screen firmware update via EM, your phone can't be fixed via USB flashing anymore. From what I've read the unbricking process here on xda won't work at least. I'm not sure if a RIFF box would do it with what we have on the DVP so somene might want to chime in on this?
Does the computer recognize the phone even?

aleunge said:
AFAIK, once you do the touch screen firmware update via EM, your phone can't be fixed via USB flashing anymore. From what I've read the unbricking process here on xda won't work at least. I'm not sure if a RIFF box would do it with what we have on the DVP so somene might want to chime in on this?
Does the computer recognize the phone even?
Click to expand...
Click to collapse
What is a RIFF box ? No the computer is no longer able to recognize the phone ..

SANTHOSHGODSPEED said:
What is a RIFF box ? No the computer is no longer able to recognize the phone ..
Click to expand...
Click to collapse
Have a google at riff box/jtag man. I think someone here was doing something with one to try and revive his bricked DVP. Have a seach and contact him maybe?
And if all else fails, someone is selling a DVP system board off the bay for $40. I have no idea about the details of the listing so check it out yourself before jumping the gun. AFAIK, it even comes with a 16GB card And make sure it's worth the $40 for such an old phone... I regreted purchasing a glass for $50 to fix another cracked glass DVP when you can get one for not that much more if you wait for deals...
http://www.ebay.com/itm/New-Dell-Ve...209?pt=LH_DefaultDomain_0&hash=item5aebab3361
(the DVP is quite easy to tear down BTW, just search the forums for a service manual)

Thanks Aleunge.. you are the man!! +2 reps to your meter for this.. i went and bought my system board.. i get a free 16gig sd card and the system board is unlocked!! best part... :good:

new
aleunge said:
Have a google at riff box/jtag man. I think someone here was doing something with one to try and revive his bricked DVP. Have a seach and contact him maybe?
And if all else fails, someone is selling a DVP system board off the bay for $40. I have no idea about the details of the listing so check it out yourself before jumping the gun. AFAIK, it even comes with a 16GB card And make sure it's worth the $40 for such an old phone... I regreted purchasing a glass for $50 to fix another cracked glass DVP when you can get one for not that much more if you wait for deals...
(the DVP is quite easy to tear down BTW, just search the forums for a service manual)
Click to expand...
Click to collapse
I don't know buying this mother board would certainly assure me that my dvp would get revived back.
And also would need the perfect tools to open up the phone ...right? Would you suggest me to open-up the dvp.(the warranty is already void).
Although I'm pursuing bachelors in technology,I've never opened-up a phone .. I don't want to regret it

new
mykalogist said:
Thanks Aleunge.. you are the man!! +2 reps to your meter for this.. i went and bought my system board.. i get a free 16gig sd card and the system board is unlocked!! best part... :good:
Click to expand...
Click to collapse
Hey..just saw your post..Have you bought the system board? Is the phone now working properly ?
What kind of tools did you use ?
How did you open up the phone ?
Thanks

Hi, i bought my system board yesterday, tracking number says it will arrive at my house by monday so i'll let you know how it goes.. swapping a mother board out always fixes system errors which bricking would categorize under.. it wouldnt fix things like phone not charging or screen problems but definitely will fix cpu issues..

SANTHOSHGODSPEED said:
I don't know buying this mother board would certainly assure me that my dvp would get revived back.
And also would need the perfect tools to open up the phone ...right? Would you suggest me to open-up the dvp.(the warranty is already void).
Although I'm pursuing bachelors in technology,I've never opened-up a phone .. I don't want to regret it
Click to expand...
Click to collapse
Oh hey mykalogist, just PM you. Didn't know you already bought the baby. Good luck with it! :victory:
And yes, SANTHOSHGODSPEED, I can't say for sure it'll fix whatever is up with your phone, but if it was mine, I would give it a try for that price. It seems very probable since so much is on that DVP board like MK said. And don't worry about taking open the phone. Just remember that it's already broken. Being physically broken further ain't so bad right?
I've taken open a few phones and the DVP is really one of the easiest. Just grab the service manual from here and peak through it before you attack it (or youtube it first). The hardest part I find is really just taking the back cover off (fingernails and guitar pick help). After that, it's easy breezy.
And I think all you need is a couple of Torx screw drivers. I think a T4 and T5 but I can't remember exactly. Tweezers or a small pair of pliers help for taking out the microSD card.

UPDATE!! :good:
Ok so i recieved my system board today from RAKI computers on ebay thanks to Aleounge's great find.. i installed the system board and my phone works flawlessly.. yay its alive again!!.. i only have two bad things to mention however.. before i do let me point out that you will be getting a totally new phone new IMEI, service tag and E sevice number so your old phone doesnt exist anymore... ok my bads, the service board i got is locked to a network i have no idea what it is i'm still pending a find i'll be checking out my EM here shortly to see what network it is.. i tried both T-Mobile and AT&T sim cards and none of them were accepted, its asking me for a PIN/Unlock code. And remember your phone is now a totally new phone so when you call dell for this unlock code they will ask for your phone info which will be listed under a different owner so they wont give it to you until you provided them your purchase invoice from RAKI Computer. Oh so thats my update, phone works and booted up again and i was able to install updates up to Tango but the phone will not accept my T-Mobile or AT&T sim ... Thanks again Aleounge and i hope this helps someone.. Remember to Rep me one

thanks
mykalogist said:
Ok so i recieved my system board today from RAKI computers on ebay thanks to Aleounge's great find.. i installed the system board and my phone works flawlessly.. yay its alive again!!.. i only have two bad things to mention however.. before i do let me point out that you will be getting a totally new phone new IMEI, service tag and E sevice number so your old phone doesnt exist anymore... ok my bads, the service board i got is locked to a network i have no idea what it is i'm still pending a find i'll be checking out my EM here shortly to see what network it is.. i tried both T-Mobile and AT&T sim cards and none of them were accepted, its asking me for a PIN/Unlock code. And remember your phone is now a totally new phone so when you call dell for this unlock code they will ask for your phone info which will be listed under a different owner so they wont give it to you until you provided them your purchase invoice from RAKI Computer. Oh so thats my update, phone works and booted up again and i was able to install updates up to Tango but the phone will not accept my T-Mobile or AT&T sim ... Thanks again Aleounge and i hope this helps someone.. Remember to Rep me one
Click to expand...
Click to collapse
Hey ..thanks for the update ..
So according to you the phone is working fine and its booted-up and that you are able to update it to tango ..
But you are not able to use the phone with any mobile carrier...ie you are not able to make or receive calls..is that right ?
So you would not advice me to go with that option ?? or do you?
How's the tango update ? Is there much of a difference to the start screen ? Are you able to resize the live tiles ?
And if you do like me to go forward with that ..Can you please tell me how you disassembled and assembled it ?
Looking forward to you reply

SANTHOSHGODSPEED said:
Hey ..thanks for the update ..
So according to you the phone is working fine and its booted-up and that you are able to update it to tango ..
But you are not able to use the phone with any mobile carrier...ie you are not able to make or receive calls..is that right ?
So you would not advice me to go with that option ?? or do you?
How's the tango update ? Is there much of a difference to the start screen ? Are you able to resize the live tiles ?
And if you do like me to go forward with that ..Can you please tell me how you disassembled and assembled it ?
Looking forward to you reply
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Click to collapse
Yes exactly right.. I found out via my EM that the system board i bought is currently locked to Cincinnati Bell Wireless(CBW).. Because of this it will not accept my T-Mobile Sim or At&T.. The good thing about this is that you will get a new Service Tag, IMEI and E Service number Sticker with the system board.. This information will be blank as if you purchased a new phone. So all you have to do is call Dell Mobility Support.. They are gonna ask you for this info then ask for a copy of your Purchase invoice as proof.. When you send them this information they will register then new system board which is an entirely new phone to your name and give you the Unlock/Pin code to Bypass your sim error.. I havent messed around with tango much so i dont know the new features yet.. Hope this helps..

Can you check what the rom version is?
I havnt heard of a Cbell locked VP before (it's possible I merely overlooked this though)
It's EM -> Phone Information -> SW version.
I assume it'll be something like
Code:
2250.1800.7720.219
GLEOS2A421934_?
CBW-US

Problem
mykalogist said:
Yes exactly right.. I found out via my EM that the system board i bought is currently locked to Cincinnati Bell Wireless(CBW).. Because of this it will not accept my T-Mobile Sim or At&T.. The good thing about this is that you will get a new Service Tag, IMEI and E Service number Sticker with the system board.. This information will be blank as if you purchased a new phone. So all you have to do is call Dell Mobility Support.. They are gonna ask you for this info then ask for a copy of your Purchase invoice as proof.. When you send them this information they will register then new system board which is an entirely new phone to your name and give you the Unlock/Pin code to Bypass your sim error.. I havent messed around with tango much so i dont know the new features yet.. Hope this helps..
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Click to collapse
You see that's the problem for me ..I'm from India and Dell representatives don't know a thing about this phone(they don't even know if this phone was ever launched in the market)..And at the same time I can't call the US helpline(as they would advice me to call the indian helpline;which is of no use..)..So even if I get this phone assembled I won't be able to make calls with it..(Unless I know someone in the US)

Yes it was CBW-US.. and it was locked to that network.. i called Dell and you are right they dont know anything about anything.. i waited on the phone for hours and didnt get any good news from they just loop holes.. But i found this guy that knew everything about the Dell Venue pro, sent him my imei and the network it was locked to and got the phone unlocked, i only paid 16$ on ebay and he's located in china where the phone was manufactured so i gave him my trust and it came through.. He unlocked the phone in literally 10mins.. i've been using it Flawless ever since..

Hey
mykalogist said:
Yes it was CBW-US.. and it was locked to that network.. i called Dell and you are right they dont know anything about anything.. i waited on the phone for hours and didnt get any good news from they just loop holes.. But i found this guy that knew everything about the Dell Venue pro, sent him my imei and the network it was locked to and got the phone unlocked, i only paid 16$ on ebay and he's located in china where the phone was manufactured so i gave him my trust and it came through.. He unlocked the phone in literally 10mins.. i've been using it Flawless ever since..
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Hey
Can you give me the link to that chinese guy's site ?
I also found out some cheaper and free options ...
And please can you tell me how you disassembled and assembled it? ..

SANTHOSHGODSPEED said:
Hey
Can you give me the link to that chinese guy's site ?
I also found out some cheaper and free options ...
And please can you tell me how you disassembled and assembled it? ..
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Click to collapse
Hey you guys, make sure to give "[email protected]" a try first with the unlocking (search the forum for more details). I've unlocked at least 4 DVPs and for the last two (very recent), I don't recall even mentioning it was locked to TMO. I think now that the DVP has hit EOL, Dell doesn't care too much about finding out who the original owner is (they asked for the first couple I tried unlocking, but I never actually mentioned it as I got them used and I don't even know the owners) or the other specifics. Just give them a try first since well... it's free! If it's a no go, go with what MK suggested?
A tip I think might help is to mention you're using it for business and will be leaving the country shortly. I also brought up how much I liked the phone

Hey
aleunge said:
Hey you guys, make sure to give "[email protected]" a try first with the unlocking (search the forum for more details). I've unlocked at least 4 DVPs and for the last two (very recent), I don't recall even mentioning it was locked to TMO. I think now that the DVP has hit EOL, Dell doesn't care too much about finding out who the original owner is (they asked for the first couple I tried unlocking, but I never actually mentioned it as I got them used and I don't even know the owners) or the other specifics. Just give them a try first since well... it's free! If it's a no go, go with what MK suggested?
A tip I think might help is to mention you're using it for business and will be leaving the country shortly. I also brought up how much I liked the phone
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Just to see whether this email id works, I just sent them the IMEI code of the phone that is already unlocked(currently bricked) ..this is what I got in reply
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Please visit the link to get the contact details of the Carrier:
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=269106
Tmobile : Contact
http://www.t-mobile.com/Contact.aspx
http://locator.t-mobile.com/
Thanks and regards,
Suri
Mobility Unlock code Team
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Click to collapse

aleunge said:
Hey you guys, make sure to give "[email protected]" a try first with the unlocking (search the forum for more details). I've unlocked at least 4 DVPs and for the last two (very recent), I don't recall even mentioning it was locked to TMO. I think now that the DVP has hit EOL, Dell doesn't care too much about finding out who the original owner is (they asked for the first couple I tried unlocking, but I never actually mentioned it as I got them used and I don't even know the owners) or the other specifics. Just give them a try first since well... it's free! If it's a no go, go with what MK suggested?
A tip I think might help is to mention you're using it for business and will be leaving the country shortly. I also brought up how much I liked the phone
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Click to collapse
[email protected] wont help you because the system board you get from ebay will be unregistered.. I tried and got a response saying the phone is blank(unregistered) in their system so i need to call the mobility support to register the phone then reply with the phone info.. I called Mobility but theyre so unprofessional, i had to call back 5 times to get with someone who actually knows what they were talking about and still didnt get the phone registered as theyre telling me i had to wait 2-3 days and some run around.. so i met this chinese guy who said he knew how to unlock it in 10min, i sent him the paypal $16 and phone was unlocked right after.. Dell Support sucks.

aleunge said:
Hey you guys, make sure to give "[email protected]" a try first with the unlocking (search the forum for more details). I've unlocked at least 4 DVPs and for the last two (very recent), I don't recall even mentioning it was locked to TMO. I think now that the DVP has hit EOL, Dell doesn't care too much about finding out who the original owner is (they asked for the first couple I tried unlocking, but I never actually mentioned it as I got them used and I don't even know the owners) or the other specifics. Just give them a try first since well... it's free! If it's a no go, go with what MK suggested?
A tip I think might help is to mention you're using it for business and will be leaving the country shortly. I also brought up how much I liked the phone
Click to expand...
Click to collapse
Ok so I went on to buy this system board from ebay..It looks like its not available for me
(as i'm from india) I searched in more sites but I didn't get any advertisement or anything where they sell this CS.5J16R.002 system board ..do you know any other site which is offering this system board..?