Hi,
I desperately need some help with my Shift.
When I tried to boot from a flash drive, it froze up. I removed and reinserted the battery, and now it won't start at all!!
The power-led lights up, and the fan starts spinning, but nothing else seems to happen when I turn on my Shift. The screen is blank, and none of the other leds light up. (Except for the battery-led when I'm charging).
I can switch to windows mobile, and everything is fine there, but I get the blank screen when I switch back.
I fear it is a problem with the BIOS. Do anybody know if it is possible to reset the BIOS?
Any feedback that can help me with this is greatly appreciated.
Your Shift is a gonner..
Beverface said:
Hi,
I desperately need some help with my Shift.
When I tried to boot from a flash drive, it froze up. I removed and reinserted the battery, and now it won't start at all!!
The power-led lights up, and the fan starts spinning, but nothing else seems to happen when I turn on my Shift. The screen is blank, and none of the other leds light up. (Except for the battery-led when I'm charging).
I can switch to windows mobile, and everything is fine there, but I get the blank screen when I switch back.
I fear it is a problem with the BIOS. Do anybody know if it is possible to reset the BIOS?
Any feedback that can help me with this is greatly appreciated.
Click to expand...
Click to collapse
----
Had EXACTLY your symptoms...Shift got repaired under standard 2 year warranty with new motherboard and keyboard (as my keyboard sucked..)
Sorry to break the news mate.
lucid said:
----
Had EXACTLY your symptoms...Shift got repaired under standard 2 year warranty with new motherboard and keyboard (as my keyboard sucked..)
Sorry to break the news mate.
Click to expand...
Click to collapse
Thanks . I figured the motherboard was toast. I will e-mail HTC right away. Hope it doesn't take too long.
How long did yours take?
Repair full round trip was 16 days. I'm from the Netherlands, bought my shift at www.umpcshop.nl pretty good service they have.
EDIT : If you are mailing HTC, prepare for hibernation, and I mean you, not your device. They just don't give a f-you-c-k about their customers.
Related
Well, it seems my touch screen is messed up!!..Anyone got some advice?
More often than not my touch screen wont respond at all to me, the lock screen wont work, and if it ever does it seems that when im navigating through screens it will think i pressed a button higher up than i actually did, it makes texting a nightmare!..I mean im still on the stock rom that came with the phone when i bought it from vodafone.
I thought maybe a hard reset would solve this, but since my rabbit chewed through my Mini USB cable i haven't been able to back up evertyhing on the phone, not that im sure a hard reset would help in this case!!
Any advice or anything?..I mean if you need more info i can tell you as much as i know!
Thanks in advance guys!
take it back to vodaphone for an exchange, it shouldn't do what you describe, and you can get a new usb cable off fleabay for a quid or so, you'll need one to charge it anyway,
The_69_Eyes said:
Well, it seems my touch screen is messed up!!..Anyone got some advice?
More often than not my touch screen wont respond at all to me, the lock screen wont work, and if it ever does it seems that when im navigating through screens it will think i pressed a button higher up than i actually did, it makes texting a nightmare!..I mean im still on the stock rom that came with the phone when i bought it from vodafone.
I thought maybe a hard reset would solve this, but since my rabbit chewed through my Mini USB cable i haven't been able to back up evertyhing on the phone, not that im sure a hard reset would help in this case!!
Any advice or anything?..I mean if you need more info i can tell you as much as i know!
Thanks in advance guys!
Click to expand...
Click to collapse
"My dog ate my homework"
Anyway -
try screen alignment -
Settings->All Settings->System->Screen->Align Screen
The_69_Eyes said:
Well, it seems my touch screen is messed up!!..Anyone got some advice?
More often than not my touch screen wont respond at all to me, the lock screen wont work, and if it ever does it seems that when im navigating through screens it will think i pressed a button higher up than i actually did, it makes texting a nightmare!..I mean im still on the stock rom that came with the phone when i bought it from vodafone.
I thought maybe a hard reset would solve this, but since my rabbit chewed through my Mini USB cable i haven't been able to back up evertyhing on the phone, not that im sure a hard reset would help in this case!!
Any advice or anything?..I mean if you need more info i can tell you as much as i know!
Thanks in advance guys!
Click to expand...
Click to collapse
the stock vodafone rom sucks.. try to calibrate your screen in settings if that doesnt help take it back.. if it does help, buy a new cable and flash it with HSPL or a goldcard..
I worry about taking the phone back, simply due to the fact Voda. don't stock it to consumer customers anymore only business, and other people on there forums who have either lost or had there faulty hand sets have been palmed off with some new sony phone.
And i would try the screen calibration but the phone wont even unlock for me, it's refusing to recognise i am even touching the screen so it wont let me unlock it.
I have just got the HD2 and been using it for a few weeks. Downloaded a few apps (eg HTC rom, BSB tweeks) and all is good. Saw Max Manila and looked like a great idea - checked my manila version 2.5.19211619.0 and downloaded 2.7 SE (checked it's right for my manila) loaded onto phone and it crashed after soft reset. Took battery out and phone doesn't go past first screen (with the red writing bottom left) - Hard reset is the same and now I'm worried!
Any ideas???
sad to say yy sounds like hard reset time.
power off, hold volume up and volume down, tap power keeping volume up and down pressed til the screen comes on and follow the prompts.
it will reset your phone to factory defaults.
never used max manila so I cant help with what the problem might be, but if there is a developers thread for it you might be better asking there.
Thanks for replying samsamuel - I've tried the hard reset and it doesn't work!
Even when I do as you say, I get the white start screen with htc written on it and then several red lines at the bottom right starting R G and D and that's it! It just stay's like that - At this moment I'd pray for a hard reset!!
I'm going to try booting from the sd card but I'm not sure I can get the phone to go into the bootable mode. I've downloaded the HTC rom and extracted the nmh so we'll see.
if your phone is provider locked then that will not work.you need the rom that came on your phone. so if was from uk o2 then you need the o2 uk rom, otherwise it wont work.
No luck! Whilst I've got everything to sort the phone out it won't do anything but load the white first screen no matter which buttons I hold down.
Man this sucks!
Guess there's nothing for it except the bin unless anyone else has any other ideas??
can you get into boot loader?
press and hold vol down(not up this time, just down) tap and release power, keep vol down held. should boot to striped cultures colored screen.
if you can what does it say next to SPL?
Hi Samsamual
Thanks for helping but no, won't go into bootloader either - doesn't respond to any input (even when I conect the usb the charge led doesn't come on!) and just starts with the white screen with the HTC logo and then the red writting appears and it just hangs - left it for 5 mins just to be sure and no change
Looks like I've really messed it up although I have no idea what I did wrong - instal went just like the other things I installed.
Ahh shame. All i can suggest is the original rom sd card method. But it MUST be the propper rom that came on your phone, so if you got it from vodaphone, , , even if it is unlocked, you must use the voda rom.
Also, have a really good read through the pages in teh rom development section. If you can find someone with the exact same issue, you could be one step closer to fixing it.
Brotherskid said:
Thanks for replying samsamuel - I've tried the hard reset and it doesn't work!
Even when I do as you say, I get the white start screen with htc written on it and then several red lines at the bottom right starting R G and D and that's it! It just stay's like that - At this moment I'd pray for a hard reset!!
I'm going to try booting from the sd card but I'm not sure I can get the phone to go into the bootable mode. I've downloaded the HTC rom and extracted the nmh so we'll see.
Click to expand...
Click to collapse
you must tab the power botton for a short time just tab it and leave it with keeping pressing on the volume up and down buttons don't leave them i think it must work with you tell me if it works
Brotherskid said:
...I'm going to try booting from the sd card b
Click to expand...
Click to collapse
When you tried the SD card method did you use a 2GB SD card and was it formatted to FAT32?
WB
Have you tried a boot (all combinations!) without the sd card installed?
Hoss and WB - thanks for the comments
Hoss, I've held the volume buttons for over a minute after powering on - no change
WB, I can't get the phone to go into boot loader screen but thanks for the info for the future. Next time I'll see if I can copy the original rom just in case.
Resigned myself to having a new paper weight on my desk and looking for a new phone - Guess I won't be putting so many programs on my new one....
PA - Thanks for the advice - Yes tried with sd card in/out sim in/out bootloader, hard reset, soft reset and always the same.
In your posts you do not mention where you bought your HD2, and I do not know what country you are in.
From what I have read, it seems that you did not flash any ROMs, nor change your SPL, so if I were you, at this point, rather than accepting a bricked paperweight, why not explore your warranty possibilities?
Contact the place you bought the HD2 (the dealer) and explore your options. Since I do not know which country you are in I will not suggest an HTC service center, but if your country has such a center, at last resort, you might check out that possibility.
Since you apparently had no hardware problems before the manila incident, it would seem that it is a software glitch somehwere.
Good luck with all of this. It must be almost heartbreaking to have this happen with such beautiful hardware.
rlydiard said:
In your posts you do not mention where you bought your HD2, and I do not know what country you are in.
From what I have read, it seems that you did not flash any ROMs, nor change your SPL, so if I were you, at this point, rather than accepting a bricked paperweight, why not explore your warranty possibilities?
Contact the place you bought the HD2 (the dealer) and explore your options. Since I do not know which country you are in I will not suggest an HTC service center, but if your country has such a center, at last resort, you might check out that possibility.
Since you apparently had no hardware problems before the manila incident, it would seem that it is a software glitch somehwere.
Good luck with all of this. It must be almost heartbreaking to have this happen with such beautiful hardware.
Click to expand...
Click to collapse
What's most annoying is it wasn't as if I was doing anything crazy! Max manila is used by many people (from what I've seen in the threads) and I guess I downloaded the wrong one (although naturally I checked and it's the right one). Certainly will curb my using of 3rd party software! As for the warranty, you're right, I can try and see if it can be fixed (bizarrely, that hadn't occured to me - I thought that with no resets working HTC couldn't do anything). Thanks for the tip and I'll let you know how I get on.
Surely your warranty will cover this. Yes, let me (and us) know how all of this goes. You will get your phone back to what you deserve, for sure!
I had the same issue.
Sent mine to HTC and got it back with the comment "Cannot reproduce"
Probably it solved itself when the battery was removed for a couple of days in the mail.
It has now been working for two weeks again.
Fingers crossed.
watnuweer said:
I had the same issue.
Sent mine to HTC and got it back with the comment "Cannot reproduce"
Probably it solved itself when the battery was removed for a couple of days in the mail.
It has now been working for two weeks again.
Fingers crossed.
Click to expand...
Click to collapse
Experential nut I may be, but just wondering if you had the problem after you installed the MAx manila? I wonder now what versions of OS may be causing this problem.
i had something like this with my HTC Diamond... It stopped responding completely when turned on, didn't respond to the usb cable being plugged in (the round ring used to illuminate when charging)
I took the battery out, for about 30 minutes... then left it charging for another 30 minutes - booted up straight away and never did anything like that again
Worth a shot just leaving it without power for awhile, and then just recharging it
Like watnuweer mentioned, "cannot reproduce" probably fixed itself by not having the battery left in for awhile
fakker said:
i had something like this with my HTC Diamond... It stopped responding completely when turned on, didn't respond to the usb cable being plugged in (the round ring used to illuminate when charging)
I took the battery out, for about 30 minutes... then left it charging for another 30 minutes - booted up straight away and never did anything like that again
Worth a shot just leaving it without power for awhile, and then just recharging it
Like watnuweer mentioned, "cannot reproduce" probably fixed itself by not having the battery left in for awhile
Click to expand...
Click to collapse
This is getting more interesting, what do you suppose is the cure of taking out the battery, and then charging? I do not doubt your experience, I am just extremely curious if anyone can explain this phenomena.
I have tried rooting about 5times with excellent results, this time it did go well for a beginning. I flashed the rom and the phone said success and wanted me to reboot. Then a image with a phone laying on the stomache with light on a greeen symbol with (!) in a triangle came up. Now my phone is dead =( plugged in to the computer dosn´t even work. Not even the powercable. Whats should i do? is it broke? Help! plz!
colors said:
I have tried rooting about 5times with excellent results, this time it did go well for a beginning. I flashed the rom and the phone said success and wanted me to reboot. Then a image with a phone laying on the stomache with light on a greeen symbol with (!) in a triangle came up. Now my phone is dead =( plugged in to the computer dosn´t even work. Not even the powercable. Whats should i do? is it broke? Help! plz!
Click to expand...
Click to collapse
yup..i thought of rooting my phone, but now
Have you tried pressing the Volume Up + Power button to get the recovery menu? I would try that first.
like i said before.. the phone is completely dead. I have tried it all, nothing can power it up. It doesn´t even feel the powercable.. the orange LED isnt on. I think its very strange that no one else have had this problem.
is it a h/w issue?
or have you resolved the problem already?
When the picture of the phone laying down with the triangle was up you didn't pull the battery did you?
I have got the same problem after updating to another rom. But the rom was defect or it didn't show progress in 5 min time. So I (stupidly) deciced to pull the battery from the phone.. and now I can't turn it on/charge..
please tell me if this is a fixable problem?
Brooks316
Yes, unfortunately i did :S i tried all buttons and it didnt help so i pulled the battery, what went wrong and what would the proper solution be? it said sucess when i flashed it and then the screen jumped up and it was already to late :S
I havent fixed the problem but it´s taking care of. I have it on service so in 1-2weeks i will get an answer.
Hi guys! Thought you might want an update with my problem.. i picked it up from the serviceplace today and thanks god it was an warranty thing. They said the mainboard was broken and replaced. Thats like the motherboard on a computer, correct? Can a f*cked up rooting/flashing be the reason?
Hey dude, i am guessing they replaced the mainboard because the chip that stores the rom has been courupted, they wouldnt have been able to diagnose it or replace the chip so must have been easier to replace the whole board haha. Your lucky they couldnt tell you had gained root on it!
hey well my my touch 4g was chargein in my pc and when i grabed it it was off and wont boot or show that light on top any thing i can do? help
Assuming your phone is not physically damaged, you can try pulling the battery, then reinserting it and turning on your phone.
i took it out and left it out for a night and put back in and still nothing. the phone is in new condition. the pc wont read it also
artojeda1988 said:
.... the phone is in new condition. .....
Click to expand...
Click to collapse
Take it to a T-Mobile store near you for a replacement, then.
i tried rooting in but off stayed on and super user is on it and visionary
it just turned on out of no were thanx for the advise hopefully it stays on
Great! Hopefully, things will work out well, and your next thread will not be so panicky that you will actually have time for both punctuation and capitals.
lol i really suck at that.
Hi Guys,
After I "replaced" the screen,it was blank, yet booting and visible to computer,
I decided to recheck - and switched to the old screen. It didn't work either!
So now I have two sceens but non is functional
Any ideas?
Btw, i found this topic
http://forum.xda-developers.com/showthread.php?t=2529791
but there is no solution
ilgeor said:
Hi Guys,
After I "replaced" the screen,it was blank, yet booting and visible to computer,
I decided to recheck - and switched to the old screen. It didn't work either!
So now I have two sceens but non
Any ideas?
Btw, i found this topic
http://forum.xda-developers.com/showthread.php?t=2529791
but there is no solution
Click to expand...
Click to collapse
Got the same problem right now, trying to solve it. Was about to post new topic but saw yours. Can you boot your device into bootloader? Mine seems to be able to do that and I see everything but once it shows the Google logo during normal boot or recovery, the screen goes dark and blank.
Very mysterious indeed, never seen this issue before...
Hoping someone can shed some light on this...
deltatux
Can you remind me of how you did it?
Cause vol up+power\vol down+power won't work for me
What screen have you bought?
Cause I was super anxious about getting original Hydis, now chungwa they now sell everywhere
at first, I would think that I somehow messed uo the cable - but if you are saying, that you are able to boot
mystery!
I guess, we need some experienced service man here
ilgeor said:
Can you remind me of how you did it?
Cause vol up+power\vol down+power won't work for me
What screen have you bought?
Cause I was super anxious about getting original Hydis, now chungwa they now sell everywhere
at first, I would think that I somehow messed uo the cable - but if you are saying, that you are able to boot
mystery!
I guess, we need some experienced service man here
Click to expand...
Click to collapse
Vol down + power. Though upon further reassembly, it seemed to get worse. Now my screen won't even light up or show anything. Try shining a flashlight on the LCD panel. Do you see anything? If you do, it's likely a bad data cable. In which case, you should find one on eBay.
deltatux
It isn't working at all(
But I can't be 100% sure, cause I've so many change cycles
Buying things on ebay means +1 month of waiting, so I'd prefer to know exactly, will the new cable heal me tablet
Anyway, have you decided, what happened to your screen?
ilgeor said:
It isn't working at all(
But I can't be 100% sure, cause I've so many change cycles
Buying things on ebay means +1 month of waiting, so I'd prefer to know exactly, will the new cable heal me tablet
Anyway, have you decided, what happened to your screen?
Click to expand...
Click to collapse
For me since I shone a light and there is something showing underneath and I know that the panel should work since I did see a Google logo and fastboot did properly show up before I reassembled it again 2 times before it completely disappeared, It's likely the data cable, so I repurchased a data cable from eBay.
Have you tried shining a light on to the LCD panel to see if you see anything? If not, it's likely a faulty LCD panel.
deltatux