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if you pay for your phone (say £100 or so) from the vendor/service provider, does the phone remain unbarred to network when/if your contract is terminated early, or barred (non-payment, dispute etc)?
I would imagine so if the phone is "free" from vendor, as they own the phone, but what rights do you have if you at least contribute towards the price of the phone. Bear in mind that the £100 or so usually covers the mass trade price that the provider pays for the phone...
I had bad issues with my Orbit and high bill problems due to the known gprs issues. O2 did nothing to help me until I demanded my contract termination.
They acknowledged that, and while I am still getting bills (which I am disputing) I believe my actual service has been barred and terminated (I dont use it anymore anyhow so I wouldnt know). I did pay for the phone and as of now it works with a Virgin sim card.
Will this be barred in the future, or do I have enough legal ownership of the phone to make them not bother barring, or what?
Thanks.
Thinking about purchasing the nexus one? Here is a breakdown for all T Mobile customers of what's required.
Purchase Link
If you have a family plan, shared plan, flexpay plan or corporate account you will need to change before going to purchase the nexus one from the link above. Once all the above items are removed/changed then you are good to go and can enjoy the upgraded discount.
Quote from Nexus site "You can choose to purchase the Nexus One from the Google Phone Webstore without service for $529 USD, or with a qualifying T-Mobile US service plan at a discounted price:
Nexus One without service: $529
Nexus One with new, 2-year T-Mobile US service plan for new customers: $179
Nexus One with new, 2-year T-Mobile US service plan for qualifying existing T-Mobile customers who are adding data plans: $279
Nexus One with new, 2-year T-Mobile US service plan for qualifying existing T-Mobile customers who are upgrading their data plans: $379"
Source
I only paid 179.99 but that's because i opened a new line of service and got a new number. Be aware that if you open a new line of service to get the 179.99 price you CANNOT cancel your other line of service early or you will have to pay a 200.00 fee for early termination. The only option you have is to switch it to a home phone plan. If you decide to go that route as I did then it is 10.00 a month. It uses your sim card and a router that you get from T Mobile for 40.00. You must have a high speed connection to use this option.
I'm hoping you accidentally hit submit before finishing your post, cuz it doesn't make much sense to me.
I have been off contract since January 2009. How do I get the $179 price?
Edit: Just saw your post in the other thread. I think what you're saying confirms what the T-mo rep told me earlier today. She said that if I switched from my old grandfathered plan to the Even More 500 plan, then I'd be eligible for the $179 price. Not that I'm going to do it... it's cheaper for me to stick to my current plan and buying the phone unlocked.
uansari1 said:
I'm hoping you accidentally hit submit before finishing your post, cuz it doesn't make much sense to me.
I have been off contract since January 2009. How do I get the $179 price?
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Someone in another forum had the same issue and apparently he had to add another line. Once his N1 comes in he plans on canceling his old line and switching his number over to the new line. I can try to find that post if need be.?
rantrav said:
Someone in another forum had the same issue and apparently he had to add another line. Once his N1 comes in he plans on canceling his old line and switching his number over to the new line. I can try to find that post if need be.?
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That's not necessary, but thanks. I'd only buy the phone unlocked, because it will considerably cheaper than switching plans and being in a contract again. I'm really just curious because it doesn't seem right that if we're off contract with T-mo, we couldn't take advantage of the subsidized price of the phone. Theoretically we're paying higher plan prices every month because our original phones were subsidized. So if we're off contract, then we should have paid T-mo back for that subsidy and they should either discount our monthly rate (like the Even More Plus plans), or subsidize a new phone for us.
uansari1 said:
That's not necessary, but thanks. I'd only buy the phone unlocked, because it will considerably cheaper than switching plans and being in a contract again. I'm really just curious because it doesn't seem right that if we're off contract with T-mo, we couldn't take advantage of the subsidized price of the phone. Theoretically we're paying higher plan prices every month because our original phones were subsidized. So if we're off contract, then we should have paid T-mo back for that subsidy and they should either discount our monthly rate (like the Even More Plus plans), or subsidize a new phone for us.
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Sorry, people on here seem to like 'hard evidence' that is only text from another person. I am sure that this has been the plan since the beginning. Google, obviously having the upper hand and being in control, is calling the shots on how this works. T-Mobile, being an underdog, was probably given first dibs with this being part of the deal. But, I do agree with you. I bought it unlocked and would have rather saved the money and updated my phone with current plan. The guys post was something about he had a "grandfathered" in plan and was eligible through TMO for the update but with it being through Google he wasn't able to.... I guess all we can say is 'okay' and mush on.
I would have bought the unlocked version as well but I'm already paying the same amount as the plan that is required so took the discount and ran. I'm sure eventually there will be more plans available. Google is sure to take a lot of heat for it and will eventually crack...well I hope anyways lol.
Both of you should take a look at the discussion here:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=3c0fd3870ec370a8&hl=en#all
It doesn't look good for people who are existing customers, off contract and want to sign a new contract. Kinda ****ty if you ask me, but fortunately it won't affect me.
For people interested in the tmo family plans, here is some math.
Getting 2 subsidized phones over a two-year period breaks down to an extra $15 a month ([$180 x2]/24). 2 unlocked phones is $44 a month ([$530 x2]/24).
Looking at text and web family plans with no annual contracts, its $109.99 for 750mins, $119.99 for 1500mins and $139.99 for unlimited. This gives you freedom of picking your plans or switching to another carrier that supports this phone.
Knowing that if you get the subsidized version, you will be paying $160 a month plus the breakdown of $15 a month (spreading out what you pay up front for the devices) it comes to $175 a month.
With the unlocked device price breakdown at $44 a month, you can see you will save money if you buy the unlocked phone and use either the 750min or 1500min family plans as they will cost you $154 and $164 respectively.
This is a two year savings of $504 and $264!
uansari1 said:
Both of you should take a look at the discussion here:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=3c0fd3870ec370a8&hl=en#all
It doesn't look good for people who are existing customers, off contract and want to sign a new contract. Kinda ****ty if you ask me, but fortunately it won't affect me.
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I love the first post that clearly states "only new T-mobile customers are eligible to purchase Nexus One at the discounted price of $179." If thats true then why did I get one for 179.99, I've been with them for 7 years! lol
uansari1 said:
Both of you should take a look at the discussion here:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=3c0fd3870ec370a8&hl=en#all
It doesn't look good for people who are existing customers, off contract and want to sign a new contract. Kinda ****ty if you ask me, but fortunately it won't affect me.
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I have a family plan with 4 lines so I had to break down and pay full price.... same when the G1 came out. Only reason is because i feel like this phone I will keep for some time. I hope. Google, I think, will be getting a lot of heat about this. I took a look at the link and there are A LOT of pissed off people on there. But GOOG does have the money to blow.
This is interesting guys
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=06a361e72a26b798&hl=en
ryanmo5 said:
i would have bought the unlocked version as well but i'm already paying the same amount as the plan that is required so took the discount and ran. I'm sure eventually there will be more plans available. Google is sure to take a lot of heat for it and will eventually crack...well i hope anyways lol.
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theyre all unlocked
melterx12 said:
theyre all unlocked
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Oops lmao, I meant without service
I actually bought the unlocked phone for $530,-. I have another 6 months on my contract.
But this way, I'll be contract free, and am actually SAVING money now, because I had a G1 with Myfav600, which was $80,- a month.
And I never even come close to using my 600 minutes.
So the 500 plus plan is perfect for me. And I save $20,- a month.
And , when they get the Voip thing happening, I can use that as well, since I have a Google Voice number.
i'm a current T-mob customer with 9 mo left on my 2 yr contract i got with my G1, once i get some extra cash saved up i plan to pay the full price for the nexus one because for me at least i currently spend $53 a month on my service with t-mob and don't care or benefit to change it and if i could extend my contract and pay less for the phone by some amount it will still save me more in the long run by not having to pay for the dumb 80 dollar a month plan they force you to have by going that route
this is of course as long as they do not change their tune on how they are handling this before i'm ready to purchase the phone i.e. give me a discount of some amount to upgrade and keep my current plan or one very close to it
Im currently on the even more plus 500+unlimited text+Web
On flex pay. Iam so lucky i didnt sign a 2 year contract!
I just hope tmobile doesnt try to make me pay 80 if i buy the phone without a plan. Just going to pop in my sim from G1
I've posted this in a couple other threads but it should help here.
I'll tell everyone up front I worked for T-Mobile customer care for the last 4 years up until this past June and was a supervisor for the last year of my time there.
If you currently have a single line plan that is out of contract is qualifies through T-Mobile for the full discount but Google is giving you the price that is almost $400 here is what you can do it get around it. And change to the Even More plans prior WILL NOT fix this issue.
Alot of people are getting bad information from TMobile about what needs to be done because the reps were given almost no information about the ordering process. So most reps and just going with the flow to try and get people off the phone.
When you go to order the phone with Google select the option to add a new line to your account. It will give you the 179.99 price for adding the new line. Once the new phone comes in the mail call T-Mobile and cancel your old line and ask them to put a "request old number back" request to replace the new number with your old one. This takes about 24 hours to go through. During that 24 hours your old number will not work because you have to cancel it before you do this.
I know for a fact this will work but the rep you talk to may give you crap about doing this and not let you because they want to be a ****. If you're worried about that call and cancel you old line when you get the phone then call back and talk to another rep and tell them to put in the request for you.
Don't you have to pay the 200 dollar ETF if you cancel a line?
There's no ETF if the line has no contract. So if you add a new line to get the discount you can cancel the old one without a fee
Ah I missed that part. I am trying to get the 180 price and I only have a few months left on my contract and they won't upgrade it. They will let me add a new line of service though.
so i got my focus about 2 months ago and extended my ATT plan. now my company tells me they will no longer reimburse ATT phone accounts, only sprint. so i'm considering switching to sprint. i'm frustrated because i would have just not gotten the focus and let my ATT account expire, but now i am subject to that damn $250 plan cancellation or whatever.
anyway, i would be interested in using the focus with sprint if possible. like unlocking an iphone, i would think unlocking the focus would allow one to use it with other networks. is this true?
otherwise i'll probably wind up ebay'ing it. at least it will cover the $250 ATT cancellation fee plus a little profit.
your ebaying it.. you can't put a gsm phone on a cdma network.
I suggest moving to another company that does reimburse your AT&T plan, or at least offer a discount! If you mean 100% reimbursal too, then you are very lucky, I only get an 18% discount on my bill through the job.
But seriously, what AT&T may suggest is having your service auctioned off to someone else to avoid paying the early termination fee... the downside I think is you may lose your cell number. I would suggest calling customer service and going directly to the cancel service option, then escalate to a manager. Those are honestly the only people that do anything to help... trust me I know!
i can keep my cell number, but i think the company takes the plan in whole. meaning that if i leave the company, i probably lose my number at that point. that would be a deal breaker if true.
i get a 15% discount PLUS they were paying another $50 of my bill. the 15% stays intact, the extra $50 off goes away.
15% isn't bad and probably worth staying with ATT if the hassle is too great otherwise.
You can't use a GSM phone on CDMA carrier. The best you can do is use with T-Mobile if you get it unlocked. Even that you will lost 3G capability.
CDMA carriers typically don't allow any phone that is not provisioned by the carrier. So, basically, you can't even use Verizon's CMDA phone on Sprint.
BTW, the ETF from AT&T is $325 pro-rated.
I know this has been discussed vaguely. However, I can't find any information on whether the same policy applies to month-to-month contracts. I went through the Verizon site and fine print to no avail.
AFAIK, the Worry Free Guarantee Verizon has ensures that if you cancel your new contract before 30 days.. though I read somewhere it's 60 days, you avoid any ETF fees and pay restocking/pro-rated monthly fee. This makes me think that the only way to cancel the data plan in the first month.. say as you walk out of Best Buy , you must return the device? I will pay the month if I must, but I would like some more solid info ahead of time. Thoughts?
Thing is, I think that guarantee is only for items on a contract. The Xoom isn't on a contract and is only month-to-month. Yes, you can cancel the service, but you don't have to return the Xoom.
Some have even said if you cancel within 72 hours (3 days) that the activation fee is even refunded, but that I doubt since it's at the discretion of the seller / activator, not the provider (Verizon) right? The $20 for the month of service I can see refunded, but can't imagine the activation fee would be.
Sirchuk said:
Thing is, I think that guarantee is only for items on a contract. The Xoom isn't on a contract and is only month-to-month. Yes, you can cancel the service, but you don't have to return the Xoom.
Some have even said if you cancel within 72 hours (3 days) that the activation fee is even refunded, but that I doubt since it's at the discretion of the seller / activator, not the provider (Verizon) right? The $20 for the month of service I can see refunded, but can't imagine the activation fee would be.
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Yea I just wish I could find some solid information on that. There is info on the 2 year contract guarantee, but I can't find squat on the month-to-month refund. I also wonder how reasonable they will be about it. I don't want to pay for even 1 day of data because of data used during activation. The first thing I plan to do is turn off the 3G.
I don't know about the activation fee. I doubt it since under a 2 year contract you still pay the activation fee if you return it within the grace period.
This whole thing is driving me a little nuts to be honest. I really wish they would just announce as a surprise that they would release a WiFi only version the same time as the 3G. I am quite shocked that Google would allow their first tablet to be an 800$ tablet that cost 200$ more than a WiFi only version because of the 3g/4g and be on the most expensive carrier in the states. When they used T-Mobile for their first phone I thought it was because they were smart and wanted consumers to have affordable options. Like the revolutionary idea of offering a 20$ discount on monthly service if you purchased the phone unsubsidized. I think it should be illegal to charge the same price on a unsubsidized device or that when a 2 year contract ends, your price should go down if you don't get a new subsidized device.
Verizon missed out on the iPhone, and they have regretted it ever since. Because of that they seem to be getting exclusives on EVERYTHING now. The xoom, the xperia play. Everything I have been excited about has been Verizon, or the second worse AT&T. I know that lack of significant exclusivity is probably one of the reasons Sprint is cheap, but after the Kyocera announcement I wonder if the CEOs of some of these companies are actually retarded. Who thought that was a good idea. Okay I'm off topic..
If I'm not mistaking verizon just changed their policy to 14 days. As said though the xoom will be month to month.
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When I worked for Verizon and T-mo, if you cancelled w/in the specific time period there was no activation fee or data fee. Activation fees typically comes on the first bill, not through whoever is selling it - so to my understanding you should be able to cancel after walking out the door and not have to pay for either of them - but I guess I'll find out Thursday for sure. You won't have to return the device either if you are not buying it on contract.
Also, I highly doubt you will find info from Verizon/motorola/best buy about the month to month. They don't want you to know you can cancel and not pay them, plus best buy doesn't get paid on it unless you keep the data for at least 2 months.
Slimgym20 said:
When I worked for Verizon and T-mo, if you cancelled w/in the specific time period there was no activation fee or data fee. Activation fees typically comes on the first bill, not through whoever is selling it - so to my understanding you should be able to cancel after walking out the door and not have to pay for either of them - but I guess I'll find out Thursday for sure. You won't have to return the device either if you are not buying it on contract.
Also, I highly doubt you will find info from Verizon/motorola/best buy about the month to month. They don't want you to know you can cancel and not pay them, plus best buy doesn't get paid on it unless you keep the data for at least 2 months.
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Good to know. I suppose that reintroduces the question of how is the wifi locked. Is it actually locked in some way that has to be unlocked OTA... I can't see this being the case because what about 6 months down the road when you have to do a factory restore. You can't be expected to pay for service just to use the device again.
setite said:
Good to know. I suppose that reintroduces the question of how is the wifi locked. Is it actually locked in some way that has to be unlocked OTA... I can't see this being the case because what about 6 months down the road when you have to do a factory restore. You can't be expected to pay for service just to use the device again.
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I'm thinking it not actually "locked." I think they are just saying you have to buy data with it, could be wrong though. If it is actually locked, use the data connection to get the OTA than call and cancel. I can't imagine they would lock out wifi for a full month - one gig isn't much.
I'm contemplating on if I should switch to T-Mobile because as of now I'm paying $100+ a month but if I switch to T-mobile my phone bill will be $42.50. Should I pay that ETF and just switch. Please help me out guys.
ATT just added a new charge that isnt government mandated, its 62 cents or something, you can get out of your contract by following this:
http://smartphones.wonderhowto.com/how-to/get-out-your-at-t-contract-early-without-early-termination-fee-etf-0147120/
I would if you are going to see that much of a monthly savings. There are a lot of other things to consider such as coverage area, length of your current contract (i.e. how much is it going to cost to get out of it). Do a cost/savings analysis. Should make the decision easier. My quick and dirty math says that you'll save $1,380 over the life of a two year contract and only pay $350(?) to get out of the ATT contract. Just my 2 cents...
peaster3 said:
I would if you are going to see that much of a monthly savings. There are a lot of other things to consider such as coverage area, length of your current contract (i.e. how much is it going to cost to get out of it). Do a cost/savings analysis. Should make the decision easier. My quick and dirty math says that you'll save $1,380 over the life of a two year contract and only pay $350(?) to get out of the ATT contract. Just my 2 cents...
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So are you saying its worth it
LeKtRiCzzz said:
So are you saying its worth it
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He is saying yes.
$100 a month for 24 months = $2400 over 2 year contract
$42.50 a month for 24 months =$1020 over 2 years
Difference of $1380, and with $350 calculated in, you will save $1030 over 2 years.
Question is, will the $42 plan fulfill your needs for the next 2 years... if so, go ahead and pay the ETF and switch. You'd have broken even in 6 months from the the money you'll save.
If I can get out of the contract because of the .62 cents they added a month then that would be fantastic
LeKtRiCzzz said:
If I can get out of the contract because of the .62 cents they added a month then that would be fantastic
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you're gonna cancel anyways right, so play the Tax card first.... it's worth a try.
Just read through the thread, basically it's a breach of contract and you don't authorize the charges. option 1) to remove the charges as they breach your contract, you don't want them shown on your statement at all. They really have no control and can't do this obviously. so fall on to option 2) Cancel your contract immediately while waiving the Early Termination Fee and allowing you time to find another carrier because you don't agree with their breach of contract.
You'll have to try a couple times, at that point if the answer is NO, then it will always be a NO. They notate your account well.
Finally, tell them how VERY VERY disappointed you are in their service and the way they are handling this, in your right mind you cannot continue to do business with them, even if you have pay the ETF (Which you think you shouldn't). it's a matter of principal, which AT&T seems to lack in or something like that. DO NOT MAKE IT THE REPS issue, it's not their fault, you have to remember they're also following protocol. just be clear that when you refer to "YOU" you're really referring to AT&T as a whole and AT&T's management.
Be firm, but please be nice, yelling, being mad is NEVER EVER get you anywhere with a service rep.
for the reasons above, I've NEVER paid Activation fees, upgrade fees, etc etc.... They've always waived them for me.
n19htmare said:
you're gonna cancel anyways right, so play the Tax card first.... it's worth a try.
Just read through the thread, basically it's a breach of contract and you don't authorize the charges. option 1) to remove the charges as they breach your contract, you don't want them shown on your statement at all. They really have no control and can't do this obviously. so fall on to option 2) Cancel your contract immediately while waiving the Early Termination Fee and allowing you time to find another carrier because you don't agree with their breach of contract.
You'll have to try a couple times, at that point if the answer is NO, then it will always be a NO. They notate your account well.
Finally, tell them how VERY VERY disappointed you are in their service and the way they are handling this, in your right mind you cannot continue to do business with them, even if you have pay the ETF (Which you think you shouldn't). it's a matter of principal, which AT&T seems to lack in or something like that. DO NOT MAKE IT THE REPS issue, it's not their fault, you have to remember they're also following protocol. just be clear that when you refer to "YOU" you're really referring to AT&T as a whole and AT&T's management.
Be firm, but please be nice, yelling, being mad is NEVER EVER get you anywhere with a service rep.
for the reasons above, I've NEVER paid Activation fees, upgrade fees, etc etc.... They've always waived them for me.
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I want to hurry up and cancel my contract before a lot of people start doing this but Im not going to be getting my SIM Card from T-Mobile untill Wednesday so should i cancel now or wait until i get the sim card
I currently have eight lines with AT&T and was doing the calculations and I would be saving hundreds of dollars by switching to T Mobile. Then I remembered the old days with T Mobile what I had horrible reception and unstable 3G internet connection. I remember the days when I would be on the highway and needed to get directions or look something up and I immediately would lose internet or drop down to edge and would be frustrated. If you are a heavy phone user and depend on the internet reliability for your business or everyday activities then I suggest not to switch to T Mobile. Actually a friend of mine has T Mobile and has the iPhone and they finally have 3G connection but they probably spend more time on edge then on 3G so if you're not bothered by slower internet speeds then you should make the move and save money. But remember you get what you pay for. On AT&T you're getting super fast LTE speeds that are some times faster than home internet with T Mobile well if you're lucky you'll get 3G for half of the day.
AT&T Samsung Galaxy S4 32 GB Model