Database Users

MDA Compact II and no sound

All,
I have a MDA Compact II using the latest T-Mobile ROM and experiencing a problem regarding incoming phone calls and text messages notifications. I have set the phone to ring full volume and text messages are assigned to an audio notification. Occasionally when I receive texts/phone calls there is no audio notification even though they are switched on. I am missing quite a few phone calls and the only way to get the audio notification back is to soft rest the phone.
Does anyone know how to get around this?
Thanks
M

Just to say I have exactly the same problem. phone working fine for 3 months then sound only after soft reset, then stops working after a couple of days. i cant attribute it to any event

U2 have probably a program installed which is eating up sound handles (i.e. not releasing them after usage). A soft-reset releases them of course. So you have to uninstall some 3rd party software to find the nasty one...

No Audio
Hi
Am running a T-Mobile Compact 2 with WM5, also installed is Spb Pocket Plus
I have no audio for any Windows Media Files or for any sounds / notifications e.g. the alarm. I do get audio playback and notifications through wired headphones. The phone will ring and vibrate when called.
2 Soft resets and the removal of an Alert progam unwittingly installed from Skyscape (medical and nursing texts for PDA) have not resolved the issue.
I have been into sounds and notifications and ticked all the relevant boxes. Interestingly in notifications I ticked the box for the device to vibrate when using activesync. It was vibrating but not making any sounds earlier.
One of the seniour guys at Pocketnow.Com has suggested that I have somehow turned down the speaker volume. If so - how do I turn it back up? Trust me when I say that the standard volume display shows volume at full.
Any ideas?
Will.

Hi
I've just got back into work tonight and synced with my work PC. When active sync started up the audio came back online. I have no idea why.
Any deas?
Will.

Still No Audio
Hi,
Last night the audio on my T-Mobile Compact 2 came back online when I was synced with my work computer - great! I even unplugged the USB lead and audio remained. I then resynced and carried on listening to headphones for a few hours while I worked. When I disconnected I found that Audio had died again. I therfore assumed that it was an issue with Activsync 4.1. I deleted the sync relationship on both my device and the PC, did a soft reset and created a new one. Still no audio.
Does anyone have any ideas about what is going on? I am thinking about a hard reset if no one has any thoughts.
Will.

Hi,
have just tried calling my deviced from a landline, what i've found is that the device will ring but that I am unable to communicate using it (Can't recieve or send voice) unless I use the wired handsfree kit. Have not tried a bluetooth headset.
Will.

Sound problems with telephone
If your PDA works when playing sound files but you cannot hear anything when telephoning, the problem is usually bad contacts on the phone earpiece.
The PDA has 2 speakers, one for sounds and a smaller one for the telephone.
You must open up the animal and clean the contacts on the motherboard.
Hope this helps.
Bob

I have the same problem...sound is often working normally, but sometimes it just stops for a few days or longer. It is very annoying to always take the wired headset with you. Soft-resetting does not help in my case. I also have SPB pocket plus installed and a wireless network SDIO card. I could however not find a general rule that makes the sound stop... e.g. installed software or activesync problems.
I read earlier about cleaning up the speakers, but I have no idea how to open up the phone. Suggestions?

It could be the problem from the wired handsfree jack/socket, once you are taking the pin out, the socket is not switching the device speaker functionality back.
The picture attached is for illustration only, and the functionality is to cut all the sounds from the device and through to the hansfree, and once the handsfree is out then to restore the device's original sound system.
Not 100% sure but someone can try to clean the jack without opening the device.
1. Switch-off the device, remove the battery, leave it for 10-15 minutes.
2. spray a minimum quantity of CONTACT CLEANER ( http://www.maplin.co.uk/Module.aspx?ModuleNo=4153&criteria=contact cleaner&doy=15m11 )
3. Leave the device again for 10-15 minutes to evaporate any moisture
4. Put back the battery and try now.
GoodLuck
Sidd

Has anyone tried yet??

yes, hands-free socket could be the problem
My beloved Jam suddenly lost sound yesterday, and it does seem to have been caused by a physical failure inside the hands-free socket. I was able to fix the sound by opening up the device, opening the little black box that houses the socket, and tweaking the contacts.
All sound suddenly disappeared except for bluetooth and the wired hands-free earphones. Without using those accessories, there was no phone audio, no sound from speaker (from ANY source), and--interestingly--the mic did not work at all. But calls worked fine through the BT headset, and all sounds from all sources came through the wired earphones when they were plugged in.
This evidence all pointed to the existence of a switch inside the hands-free socket that was stuck, telling the device to send all sound to the wired earphones even when they weren't plugged in. After opening the device and the box that houses the socket, I pried the contacts a bit with a pocket knife, hoping to ensure that when the there's no jack inserted in the socket, the device will know it. Sure enough, after I put things back together, sound is once again functioning properly. Whew!
BTW, the problem started after I took the Jam skiing so I could listen to music. It might even have been caused when the earphone jack was violently pulled out at one point. Anyway, I had already decided not to try that again, because the Jam seems to stop functioning reliably above 9,000 feet.

Hi, I had the same problem as all of you, what i did to fix it was...
1. plug in handsfree
2. pull handsfree ^up^
3. now slowly pull out
This should cure the problem as it cured mine

thousand thanks to Ayyub and mtn_lion. i'm glad i went to page 2 of this topic. now i can invest my time for important projects. the importance of sharing ideas in this world will help evolving each other without having to go through the same paths again. to everyone reading this: it's okay to share your painful steps even though you didnt find a working solution! dont make others do the same mistakes over and over again. support the evolution. it could save your life and millions of others soon or later.
polar20

We have to thank everyone who posted in this topic. Without them, we would mostly still be struggling. Great contribution folks!

same problem here
I, too have an t-mobile MDA and have had the same exact sound problem with and and have exchanged two with t-mobile - all three lost sound after a day or two and the only thing that brings it back is a soft reset. I do NOT use a hands free unit pr plug anything into the headphone jack so that's not the problem. T-Mobile claims to know nothing about this problem....
Jim
Littleton, CO

well, i was experiencing the same problem when uninstalled "pocket zen phone" application. after uninstall, charmer sometimes lost sound completely and only softreset brings the sound on again. hardreset solved this completely, not using PZP anymore...

Hi I have this same problem with my T-Mobila MDA Vario II, it did hapen before to me but i just did hard reset and thath solved the problem, but this time it didn't helped. I allready reflash MDA with 3 different systems and still this same, i was trying to plugin in and out handsfree kit but that didn't help. MDA doesn't have any sound now, only thrue handsfree kit. Is any one have any more ideas what i can do?

It unblocked it self after 24 hours lying on the shelf, so still don't know what's couising the problem.

Microphone stopped working

Hey everyone,
I have imate jasjar, my microphone was working good till I completed last call 2 hours back, and suddenly person at other end wasnt able to hear voice, and I figured out my microphone stopped working.. I thought its a hardware problem.. but when I speak very close to microphone, person at other end can hear, but when I speak normally they cant.. earlier they could but now they cant.. and this happend suddenly between call, I did not do anything.. I tried enabling and disabling Microphone Gain Control but it doesnt help out, can anyone help me out? I did 2 times hard reset as well but no help

have you tried upgrading your radio?

I have a very similar problem with my Universal. Microphone and HP doesn't work. It's not a software problem, I tryed to flash different rom version, soft reset, hard reset. The phone works only with headset. I think it's a problem with jack connector detection. Even if no jack is plugged, i can't use button "Activate HP" during a call.

elmath said:
I have a very similar problem with my Universal. Microphone and HP doesn't work. It's not a software problem, I tryed to flash different rom version, soft reset, hard reset. The phone works only with headset. I think it's a problem with jack connector detection. Even if no jack is plugged, i can't use button "Activate HP" during a call.
Click to expand...
Click to collapse
This problem was highlighted before and its due to the design of the connector. Apparently the only way to over this is by plugging the phone in and out several times until the phone acknowledges that the headset has been removed.
Its because of this problem that I do not use the headset on my Exec.

No sound through speaker after hard reset...

I've just hard reset my Vodaphone v1605 because I was having notification problems. Since the reset I have no sound coming through the phone speaker but sound works fine through both wired and bt headset...
Any suggestions? I've already tried hard resetting again... I'm using the latest official Vodaphone ROM. Obviously I've already checked the volume settings

I don't even get any sound for incoming calls... can anybody help???

This turned out to be nothing to do with the hard reset... it was a loose speaker connection. I had to open my Hermes up but then it was easy to reconnect and fix.

mrjuglas said:
This turned out to be nothing to do with the hard reset... it was a loose speaker connection. I had to open my Hermes up but then it was easy to reconnect and fix.
Click to expand...
Click to collapse
Quite a common problem. Some pics here that help folk with the problem:
http://forum.xda-developers.com/showthread.php?t=317870
Mike

Can't hear conversation unless it's on speakerphone

So, my phone stopped working a few days ago. I've been running WM6 for quite some time now and I've even tried going back to Tmobile's ROM. Basically, when I receive/make a phone call, I can ONLY hear the person if I put them on speaker. They can hear me regardless, but I can't hear them. Pretty annoying.
Any ideas?

Heh! Quite a coincidence!!! I cannot hear anything from the headset either and it happened a short while after I upgraded to XDA6. It work fine with the stereo headset as well as with a BT one. The difference in my case is that I cannot switch to speakerphone. The phone is deaf without a hands-free device.
I have posted a separate thread on my problem - here it is

i have the same problem. phone is dead without a handsfree it happened to me last night all was good, i was listening to music to handsfree and removed them to make a call and it didnt work anymore..i reinstalled the rom, but no sound..any help anyone?
maybe the phone is stuck on handsfree..it things that the handsfree is plugged in or something?

problem solved trustworthy, i've put the jack in and out a few times..and now the sound works there is a switch that is pressed when you plug in the jack and maybe it got stuck on handsfree..try pressing it a few times..i don't know. now my phone works. i'll never plug in a handsfree again

I had the same problem--it was still under warranty...new MDA was the solution.
By the time it goes again I hope the next generation will be here!

I have the same problem as lilcam, the earspeaker is dead. I had the same problem once, and the service chage the speaker, first and the ringer, later and stars working just fine. Now, the silent speaker hits again and service says is not the same problem and they cant repar it. Does anybody have a clue?

Sisqo said:
problem solved trustworthy, i've put the jack in and out a few times..and now the sound works there is a switch that is pressed when you plug in the jack and maybe it got stuck on handsfree..try pressing it a few times..i don't know. now my phone works. i'll never plug in a handsfree again
Click to expand...
Click to collapse
Thanks for the hint, but I REPLACED the handfree jack and it still wouldn't work without the headset
The people, who got it serviced told me that there was a problem with the mmainboard, that they cannot deal with. As I've mentioned in my thread, they also told me that a faulty handsfree jack was a frequently occurring problem with the 9100. I would recommend to pdebeitia and Sisqo to try replacing the jack. Hopefully it might help...it did not work for me though...
BTW, pdebeitia and Sisqo, what ROM are your MDA's running or were runnig at the time when it happened?

MAJOR sound problem

Hi all,
yesterday, the following parts of my Uni stopped working properly:
- speakers
- phone speaker
- microphone
Not only was there no sound at all coming from the speakers, but when I made a phone call, I couldn't hear the other person and neither did they hear me. The phone was thus rendered pretty much useless. I didn't try it when making calls, but when I turned on music, it played without problems when I plugged in the headphones.
Reseting didn't help so I reflashed the unit.
Everything was fine wor a while, but then the problem occured again.
This time, reseting the device solves the problem, but only for a few minutes - then the sound stops working again. EDIT: oh and now I also discovered that it starts working again at some times for no obvious reason and goes back to not working in a short while *CONFUSED*
Does anyone have an idea what it could be caused by and how to solve it? Many thanks!

I had a similar problem earlier.Try putting ur headphone jack in and out a few times,this generally sorts out the problem.It has to do with a small pin in the headphone socket which diverts the sound to the headset when it is plugged in and the pin has to come back in position when the headset is disconnected.What happens is that the pin gets stuck,so even when u disconnect the headset,it still diverts the sound to headset mode.PM me for more details
Longlife said:
Hi all,
yesterday, the following parts of my Uni stopped working properly:
- speakers
- phone speaker
- microphone
Not only was there no sound at all coming from the speakers, but when I made a phone call, I couldn't hear the other person and neither did they hear me. The phone was thus rendered pretty much useless. I didn't try it when making calls, but when I turned on music, it played without problems when I plugged in the headphones.
Reseting didn't help so I reflashed the unit.
Everything was fine wor a while, but then the problem occured again.
This time, reseting the device solves the problem, but only for a few minutes - then the sound stops working again. EDIT: oh and now I also discovered that it starts working again at some times for no obvious reason and goes back to not working in a short while *CONFUSED*
Does anyone have an idea what it could be caused by and how to solve it? Many thanks!
Click to expand...
Click to collapse

try it with bluetooth, if all sounds work fine, then problem is with the receptacle for the headset jack.
Had this problem myself. Took phone apart and repaired.
GL

Thanks, I guess the problem really was in the headset/external switch. It acted like crazy, switching back and forth for no reason, but when I tapped the headphone jack hard with my finger, it usually got ok.
And for the past few hours, the sound worked perfectly, so it hopefully is ok again now. If the problem comes back, I guess I will take it to the service center and get it repaired - I don't think I'd have the courage to do it myself
Anyway, thanks a lot for your help guys.