Sorry guys probably been covered before but search did not come up with anything for me... I updated with the SE update service, now my stylus will not work on the screen. Any tips? Cheers
and also another quick problem, Mobile Device Centre, always comes up with an error and will not connect to my phone. I need my contacts and emails etc, anything I can do?
Try to hard reset your device, or reflash maybe it will work
link to a tutorial?
"Try to hard reset your device, or reflash maybe it will work"
translation:
Try updating your phone from se one more time.
ohh excellent. Cheers
Well JUst kinda suggestion..
have you tried to align your screen?
i've found same problem yesterday.. but now it's okay...
Related
hey people....
i was just upgradeing the radio stack to v.4.21 beacuse mine was v.4.20 and as i was installing it on the xda, it said "Upgrade failes" and crashed. I then tried a soft and hard reset and it just crashes again.
Can some one PLEASE help me...
Thank you so much
jay
Apart from a sof and hard reset, what else have you tried to resolve the problem?
nothing
i dont know how.....i have had the XDA for 1 day
any advice i would be VERY greatfull....
even if u think it may not work.
thank you so much
jay
well looks like you may well have a dead one day old xda on your hands there jay
no dont say that....
its not dead.....its just sleeping (hopefully)
please help any body...*does a jig to get people to help* lol
jay
THE PROPHETOR! said:
"it said "Upgrade fails" and crashed. I then tried a soft and hard reset and it just crashes again."
Can some one PLEASE help me...
Click to expand...
Click to collapse
Crashed!!!!
What is being displayed on the screen?
Are you able to use your XDA at all?
Will it still connect to your PC via ActiveSync?
the answer to all those questions is no....
no activesync
no using the xda
the only thing that is being displayed is the startup o2 sign and in the left hand bottom corner it says
g
r
s 31.85834 (or some number)
and then it goes to a blank white page.....
it keeps swapping back and forth from these two pages
thanks
jay
Are you able to get into the bootloader?
press and hold to on/off button while soft-resetting.
Do you have a SD card reader?
Also, where did you get the xda from, just incase!?!
im gonna try the bootloader thing....but what do i do if it works (im waiting for it to charge up abit before i do that) although i dont think it is charging
i dont have a sd card yet....
o2 online....i have insurance, i think (hope) they will change it....but im going away tommorow for 4 weeks....and im stuck without a phone...so i wanted to know if there was a way that i could reinstall it again...
thanks again york for your help
jay
hey yeah i can get to bootloader
wallaby bootloader v5.22
what do i do?
it siad there is a gsm erorr?
thanks
jay
Right, well it's a start, unfortunatly without an SD card reader there is nothing that I know that will fix this problem, as you cannot use Activesync without the os loading.
I've had a quick look around the forums but all related articles on fixes suggest the need for a card reader.
When you did the upgrade, did you remember to remove the power supply first?.
It seems that leaving the power supply attached while upgrading the radio causes an internal configuration error.
If no one else here can help with your problem, you will have to send it back to O2, they will replace it for new, however, if they do kick up a fuss, remind them of the Sale of Goods Act (Amendment) 2003.
Sorry, that's about as much as I can do mate. Good luck, and don't be but off the xda by this problem, I got mine of ebay and broke the screen within a week, had to fork out another £130 for a new screen, but I'm very glad I did.
ok thanks york......
i will give o2 a call.....
thanks
jay
THE PROPHETOR! said:
hey yeah i can get to bootloader
wallaby bootloader v5.22
what do i do?
it siad there is a gsm erorr?
thanks
jay
Click to expand...
Click to collapse
Great now press the Calender button, that should put you in the GSM
bootloader mode. From there run some of the options ect.., try changing your band to 900 and see if that helps also try turning the radio off as that might let your XDA bootup.
hi....i tried that and it kep saying....
gsm turn ON fail!!
any more ideas?
thanks
HI to everybody....my touchscreen..does not work anymore...I did nothing strange to kill it..i was not working on the JJ...I opened it and nothing happened when i touched the screen with the stylus...so I tried to soft reset it and nothing happened..I hard reset it and nothing...I flashed my rom and nothin'...my screen is not a touchscreen anymore...only keyboard worked and when it asked me to align the screen at the first window i can't do nothing...i'm really desperate I think is not a software trouble but a mechanical ****...and now??does anybody experienced something like that before???thanks for your kind help
mik
Yer dead up Jarjar, jaz jar or however its pronounced! >&
I'm an XDA2i person and am deliberating if I should go for a Universal or not right now....
in your case I'd say it was time to send it back via the place you bought it from ad get a warranty repair. If you have insurance you may want to give them a call and see what they say about replacing it.
Sounds like a hardware fault (theres nothing really 'mechanical' inside these machines) maybe a dodgy connection or dry solder joint etc. I say this because it 'worked' before and 'now isnt working' which means 'something' has changed.
Another alternative would be to find one of the service centre's for PDA's etc and get them to diagnose and fix the problem...
Hope you can get it sorted!
Dennis! West London UK!!
Thanks Dennis...I bought it at expansys..and i really don't know if they have services like that...i'll try to contact them...bah...!!thanks again
Ok i have a big problem,my xda2 wont start up,just stays on the same start up screen,tried a soft/hard reset no differnce,i know this sounds stupid but to me it seems like its got some kind of virus as once it did startup but had a lot of rubbish on the screen and then just locked up,please any ideas ould be appreciated.
Nige
try resetting with the record & camera buttons, and also try flashing a new ROM.
failing that, things are probaly worse than they appear
Thx for your reply,unfortunatly i am away in Finland until next wed,i have tried a hard reset and now i get on the scren serial v1.01,does this mean its been reset and now just neds a new rom flashing onto it,if so i guess this is done by docking the xda when i get home and what uploading a new rom onto it,any idea where i get and which rom i use?
Sorry for not been to with it,not much of a techie
Nige
yup, need new ROM.
if you're not interested in anything fancy, then get the ROM from your provider (www.my-xda.com for the XDA2) others, Google for it.
if you want something like WM2005 or 2003SE, then get it from this site via FTP, or buzzdev.net
Today I used my HD like always. When I picked it up and tried to unlock it, the screen did not react. It does not react to any kind of push on the touchscreen or on the 4 touch buttons. The device starts as it has always, but I can't do anything with it. In the last couple of days I have not installed any additional software, so that can't be it either.
Soft resetting does not work either.
The device is fully loaded, has updated original rom.
Can anyone help me
Try HardReset (VolUp+VolDown then 1click PowerOn, follow display): if this isn't usefull -> Customer Service
D'rath
PS: HR erases all
After the hard reset the screen goes to a message saying: tap screen to set up your device.
I still can't tap the screen so the hard reset ends there...
Is there someone who knows a solution, if not I will have to send it back to the factory or something.
i had that bother with mine, it turned out that it was the orange rom that was causing all the problems. I put in dutty's 3.4 and that solved it
My provider is T-mobile. This means no special rom is on my hd. Is it wise to put Dutty's rom on my hd, with the thought that i might want to sent it back to HTC? Can I after putting Dutty's rom on it and finding out it still does not work put another rom on there leaving no trace of dutty's rom?
If you still have the original rom on it, seems to me that the best option is to send it off under warranty.
+1 Anfloyd say true ^^
Better solution if under warranty
D'rath
Most likely a fault with the digitizer. Happened to mine and quite a number of others. I had mine fail and had to get it repaired.
Than that is what I will do.
Thanks for the advice all!
Anks said:
Most likely a fault with the digitizer. Happened to mine and quite a number of others. I had mine fail and had to get it repaired.
Click to expand...
Click to collapse
I have same problem with my HD!
So what was cousing problem - software(ROM) or hardware?
And did waranty cover it?
I have this with most of the newer ROMs and with all W6.5 roms.
Try to flash to a version from around april of this year.
I have this problem also - luckily for me I live in Milton Keynes and the HTC repair centre is just round the corner from me. I have taken it there for repair under warranty. Will let you know what they say when I get it back....which hopefully will be today.
Hi guys ,
i have the same problem .
Touchscreen stopped to work. It was up but not possible to tap anything.
I think to change digitizer and then all the lcdscreen.
Is possibile to change only the digitizer ?
thehawk7 said:
Is possibile to change only the digitizer?
Click to expand...
Click to collapse
yes it is possable to change the digitizer but it is easier to replace both digitizer+lcd
hi, i was trying to update my x2 with seus(sony ericsson update service), and, when the seus finish the rom download, and start to install it, the progress bar doens't start, and i disconnect it, and now, my phone don't want to turn on.
please help me.
and sorry for my bad english.
you should hardreset ( i think that should work tho.. ) im not sure how to hard reset an x2 but i think its similar to x1
put the pen in the small hole when you take the battery cover off and press at the same time 2 buttons on the front of the device.. ( or google it )
thank you, i'll let you know.
nop, it doesn't work :S
You could just try to run SEUS again, even while the phone appears dead. It may still be able to update the ROM. Good luck.
If your phone doesn't power on at all, then charge the battery
If your phone does power on but doesn't boot, enter bootloader (volume down + power) and SEUS again
i charged the battery, all the night, with a universal battery charger, and nothing, i cant enter bootloader, i can't do nothing, please, help me.
ring-bearer said:
You could just try to run SEUS again, even while the phone appears dead. It may still be able to update the ROM. Good luck.
Click to expand...
Click to collapse
how can i do that, if when if press turn on+ volumen down, the cellphone don't do nothing?
no one can help me?
have you tried contacting sony?? explain to them what happened and ask if theres a way to hard reset the X2.
alternatively try to get it replaced. ive got a feeling that you update at your own risk so maybe contact them and say it died all by itself (dont mention you tried updating the firmware) and see if you can get a replacement. you should be covered by the manufacturers 12month warranty considering theyve only been making them a few months. if you dont have a reciept because it was from ebay or somewhere then say it was a christmas gift. if you do have a reciept then take it back where you got it.
i already did it, but i explain everything how it was, i told him that i was trying to update th soft, and i told him that i bought from ebay, he told me that the xperia has international guaranty, and i can send it to the sony ericsson repair center, but, i leave in dominican republic, so i want to try all that i can, before i send it.
thats good then. i think your best bet is to get the replacement. sounds like you have tried almost everything you can already. plus if you get a replacement you might have one with the upcoming new firmware already on it
yes, but now, i don't have de money for the shipping cost
they make you pay to send it back?? thats a bit unfair. might be your only option though. noone knows how to hard reset the X2 and youve already tried applying the firmware update again. dont think theres much else you can do.
New software update
Great news! Sony-Ericsson said they will be releasing an updated software at the end of this month. I would recommend strongly going to "www-sonyericsson-com-slash-update" instead, which was announced by the Xperia X2 product manager some time ago. If you update your phone with this new official software, I think your problem will go away.
website link?
By the way, how did you get to the seus (updateservice, not the official 'update') site to get the X2 software to download and install? I just tried going there and couldn't find X2 yet.
concerning hard reset try holding the "sym" key while it is powering up.
sonogong said:
By the way, how did you get to the seus (updateservice, not the official 'update') site to get the X2 software to download and install? I just tried going there and couldn't find X2 yet.
Click to expand...
Click to collapse
not sure what you mean... theres an X2 support page on the sony ericsson website. you can download the updater program and it will check your firmware and update it if necessary. the update software is the same for all sony phones so download it anywhere from the site. when you start it up thats where you select the X2.
finally!! i got my phone back, they send me a new one!!
thanks for helping me!
dam, i have the exactly same problem as you dude, my x2 died in a soft update, the thing is : i cant got a new one from SE cause i'm in chile and the was bought in ebay usa, i dont even know where can i send it back cause the man who sold me the phone just dissapear...lol