Has anybody requested a Sim Unlock Code from T-Mobile? How long did it take to get a response from HTC?
I called T-Mobile last Friday and they said that I would probably have my code in 24-48 hours, but it's been 7 days and I still haven't heard anything. Does HTC usually take longer than normal to reply with your unlock code? When should I expect it by?
I'm supposed to be selling my phone to a friend who has AT&T today, but without the unlock code he won't be able to use it. I wish I at least had some idea of when he could expect it, as it is I'm kind of leaving him hanging.
Got my unlock code back 10 hours after I got the first email that states they will try to get a code for you within 24 hours.
You waited 7 days? You should have been calling them twice a day from the beginning.
chefgon said:
Has anybody requested a Sim Unlock Code from T-Mobile? How long did it take to get a response from HTC?
I called T-Mobile last Friday and they said that I would probably have my code in 24-48 hours, but it's been 7 days and I still haven't heard anything. Does HTC usually take longer than normal to reply with your unlock code? When should I expect it by?
I'm supposed to be selling my phone to a friend who has AT&T today, but without the unlock code he won't be able to use it. I wish I at least had some idea of when he could expect it, as it is I'm kind of leaving him hanging.
Click to expand...
Click to collapse
Got my unlock code from T-Mobile customer service in less than 48 hours. Also did the same with my Pearl a few years back. They're always great about it.
I had a different tmobile phone that I requested the unlock code for....they said it would take 24-48 hours...After about 2 days I called them and they were like " wait you did not get a email...? NO problem We will walk you over the phone with it"
chefgon said:
Has anybody requested a Sim Unlock Code from T-Mobile? How long did it take to get a response from HTC?
I called T-Mobile last Friday and they said that I would probably have my code in 24-48 hours, but it's been 7 days and I still haven't heard anything. Does HTC usually take longer than normal to reply with your unlock code? When should I expect it by?
I'm supposed to be selling my phone to a friend who has AT&T today, but without the unlock code he won't be able to use it. I wish I at least had some idea of when he could expect it, as it is I'm kind of leaving him hanging.
Click to expand...
Click to collapse
It can take up to two weeks with the G1 because TMO doesn't have the codes on hand like they do with Blackberry like someone stated earlier. They have to contact HTC via email and wait for them(HTC) to provide the code so depending on how long it takes HTC to respond back with the code is how long it takes to get your unlock code...this is what i was told when i called on day 7. Was told that they have seen them take 7 days to 14 days, I got my email in about a week and a half. You should always call on day 3 after you make the request because you may not have received the email for some reason. (Entered incorrectly or spam filters on your email)
By no means is this directed to the OP. Calling over and over again will not make it happen anything happen faster as someone else suggests. It is funny how some people really thing that being pushy or an *** makes things get done faster. It is a service that is done for free as a courtesy, TMO is not trying to screw you over or make this difficult there are just processes like there are normally in life. If you want it faster there are means to get it faster but you have to pay for it.
Related
I logged on to their site and chatted with the live person and asked if the U.S. Tmo HD2 was SIM unlockable. They said yes.
I proceeded to go through the motions. Bought unlock on Paypal. Ran local client. Got rejected saying US/France/Canada can't do the auto method, had to email them for code. Emailed. Heard back in about 20 mins. They said computer was not kicking back a unlock code.
This was about 6 hours ago. Still waiting.
Anyone have any luck with the U.S. HD2 and htccode.com? I'm not criticizing them just stating my experience so far.
If I get a code by tomorrow I'll be happy. Otherwise I would like a refund as Tmobile service in my area is not nearly as good as ATT. So I currently have ATT and was just trying the HD2. So I figured I'd unlock it and pop in my ATT SIM to see if I get better luck on reception. Otherwise I'm gonna have to try the Telstra model. Bigger investment.
And yes I know I won't get 3G on ATT. But as it is I'm not getting any reception whatsoever on Tmo.
Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.
Wish luck for you by the morning. In my experience so far, htccode.com is really good and quick. I used them twice before and got my unlock code for only 10'
I am waiting for any good news from either of you...I want to use att sim
Is it possible to use the phone in india after we get the unlock code from HTC.
ashok said:
Is it possible to use the phone in india after we get the unlock code from HTC.
Click to expand...
Click to collapse
If your carrier in India supports the same bands the T-Mobile HD2 does then yes. People like me that are on ATT will be stuck on the 2g/Edge data connections because ATT and T-Mobile don't share the same 3g bands.
All a sim lock does is make only the carriers sim card work on the device.
And for the record still nothing from unlock-now. I wish they would at least reply to my support ticket, I understand it's a new device, but communication is key to a good business.
Let's hope htccode.com can figure this out...
can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days
huevo0000 said:
can't you just call Tmobile and ask them for the unlock code? I've read somewhere they will give u the code after 2 or 3 days
Click to expand...
Click to collapse
I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
Goatmaster said:
Not much help to you, but I went with unlock-now.com. Been about 1.5 days and not a peep from them. I am in the same boat, trying to use it with ATT.
Click to expand...
Click to collapse
I tried first thing on the 24th after obtaining the TMOUS HD2 as well and as you; I have heard absolutely nothing, your right communication is the key.
HushH said:
I was about to ask the same question. T-Mobile is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
Click to expand...
Click to collapse
I called them twice and was told they would give the code after a certain amount of time but only if you have had an active account as they need it to send you the code...I KNOW for a FACT that is not true but its what they told me both times. More likely they have the code right in front of them if not on the next screen, but its not the reps fault they just following orders.
So far:
freeyourhtc.com = Could not return a code...Refunded my money within 2 hours from purchase. $18.99
htc-unlocker.org = Emailed me code after 2 hours; it didn't work. BUT!!! They emailed me twice since saying they are working on it. After 24 hours they emailed me saying the code is not in any of the databases but they can request it from TMO but they want an additional $10.00 and it could take 3 days. $19.99
leo.unlock-now.com (unlock-now.com) = Not so much even as an email to say thank you for the payment. Still waiting, site says it could take up to 2 days...it has been almost a day and a half so far. They sent me a refund (Not quite 2 days yet) saying my code could not be found without me ever emailing them so I guess not so bad after all, also said try back in 15 days.$23.95
I also emailed 2 ebay unlock sellers they have not wrote back yet.
Man I miss Olipro and Cmonex ---They dont have an unlocker on their site yet!!!
BLAHHH
I am going through the same exact thing!
I used HTCCode.com and after I paid and d/l the client they say it wouldn't because my PayPal is from the U.S.
Sim-unlocker.com- is garbage. They haven't gotten back to me at all. They did how -ever happily take my money with out any issues
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..
bingkc said:
I am going through the same exact thing!
T-Mobile-They have been the most helpful, they said since I purchased my phone at a major retailer they would do it but I had to fax some info. I than said that was unacceptable and the kind lady asked if i had any friends on T-mobile. luckily I did and they said it would at max take 48hrs. I have been waiting since last night..
Click to expand...
Click to collapse
I am going through the same exact thing!
is your hd2 from the us or the uk t-mobile?
i have four hd2 t-mobile upgrade which i can`t unlock, had no issues before
maybe there is some software to unlock hd2?
If I remember right there was a legal deal regarding the unlock code situation. You are the owner of the phone and have the right to the code. The carrier is required to give you the code. I have had good luck getting tmo USA to give me my codes on past phones. It sometimes takes a day or two because they had to get it from htc.
T-mobile Must Unlock Your HD2 From My Interpretation
HushH said:
I was about to ask the same question. T-Mobile US is usually pretty good about giving out the unlock code. Especially if you bought the device unsubsidized.
Click to expand...
Click to collapse
When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.
if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email
a_ok2me said:
When I bought the phone and I made sure to request my phone would would be unlocked so I can compare with my AT&T service. I did not transfer my number and kept my AT&T account open.
When I called in to have it unlocked, one guy said they can't unlock it until after 14 days, which is the last day to return the phone in many states. I called again and a lady said I have to be through 2 billing periods or 40 days to get it unlocked. This is not written in my contract. I demanded something in writing and there is not a written policy or specific terms on this. But yet, I'm "contractually" binded to this "policy" even though it was never discussed to me nor was it in my contract. I didn't leave the store until I got a written documentation of the conversation around the 40 days.
Then I look at the Terms and Conditions online and line item #6 states customers have the right to have it unlocked.
http://www.t-mobile.com/Templates/P...&PAsset=Ftr_Ftr_TermsAndConditions&print=true
6. * Your Wireless Device & Compatibility with Other Networks. Your Device may not be compatible with the network and services provided by another service provider. You may buy a Device from us or someone else, but it must, as solely determined by T-Mobile,be compatible with, and not potentially harm, our network. Some T-Mobile features will be available only on Devices purchased from us. A T-Mobile Device is designed to be used only with T-Mobile service; however, you may be eligible to have your Device reprogrammed to work with another carrier but you must contact us to do so. Not all Devices are capable of being reprogrammed. At times we may change software, applications or programming remotely and without notice. This could affect data you have stored on, the way you have programmed, or the way you use your Device.
From my interpretation, consumers have the right to waive arbitration and sue for breach of contract.
Click to expand...
Click to collapse
It's all in how you interpret "you may be eligible"...
WTF does that mean? Do they have the right to place eligibility requirements on it even? What are the U.S. laws regarding this?
How do you think the ones that popped up on ebay right away after release got their codes so fast?
I have tried 3 unlocking sites and they all said code cannot be found at this time.
j23a45m said:
if you have tmobile call them up for the unlock code, tell them your going out the country. You will get it unlock code free in 24hrs-7 days via email
Click to expand...
Click to collapse
Tried this, was told the account had to be active for 40 days which is bull because when I called before getting the phone they said you just had to have an account active.
unlock-now.com
They were unable to unlock my T-Mobile US HD2. Also looking for someone to unlock my new phone.
I've been "pressuring" htccode.com to come up with a unlock. If they can do it I told them I'd put a post on my site (HTCHD2.NET) which might drum up some sales. It's gets a decent amount of hits so hopefully this will motivate them.
Im just wondering if any1 here has asked tmobile and actually got one back, how long did it take to receive yours? wondering/trying to get an idea for how long ill have to wait before i can use my hd2 as a phone..
yeah i did , i asked them for one on the 15th of may (told them i was going out the country hehe) and they said wait 7-14 days, and i didnt get anything so on the 15th day i contacted them and they said they would escalate it, and one hour later i got it . so in all it took 15 days!!! if you cant wait that long i say buy an unlock code of ebay.
barronedson said:
yeah i did , i asked them for one on the 15th of may (told them i was going out the country hehe) and they said wait 7-14 days, and i didnt get anything so on the 15th day i contacted them and they said they would escalate it, and one hour later i got it . so in all it took 15 days!!! if you cant wait that long i say buy an unlock code of ebay.
Click to expand...
Click to collapse
Same story. But at least TMO unlock is free
similar story, they say they have to ask htc for them
took them about ten days for me, after I'm already in another country.
I had my unlock code within 5 days of calling T-mobile. I was told they have to get the code from HTC so the time can be variable.
Thats odd, normally its in 24hrs unless there is other issues than I'd say no longer than 5BD's... I've had customers get it in 24hrs... in any case 15 days is wayy long
rider123 said:
I had my unlock code within 5 days of calling T-mobile. I was told they have to get the code from HTC so the time can be variable.
Click to expand...
Click to collapse
Same thing here. They sent me the code in about 5 days after calling them.
zippa71385 said:
Thats odd, normally its in 24hrs unless there is other issues than I'd say no longer than 5BD's... I've had customers get it in 24hrs... in any case 15 days is wayy long
Click to expand...
Click to collapse
yeah thats what i thought it would usually take so every couple days i kept getting back at them and nothing, worst part is that the day before i got the unlock code, i lost my ATT sim card so yeah
Been waiting for almost a month now, I use phone frequently overseas. I've been a customer for over 3 years...
moonchaser said:
Been waiting for almost a month now, I use phone frequently overseas. I've been a customer for over 3 years...
Click to expand...
Click to collapse
I have you actually tried calling them back or are you just sitting there wait? I ask because most people are not proactive in taking care of things like this and blame T-mobile.
72 hours is what it normally is unless there is something going on and is harder to unlock.
speoples20 said:
I have you actually tried calling them back or are you just sitting there wait? I ask because most people are not proactive in taking care of things like this and blame T-mobile.
72 hours is what it normally is unless there is something going on and is harder to unlock.
Click to expand...
Click to collapse
I'd forgotten about it until seeing this thread. Contacting them again today. Would think one wouldn't have to badger them so much
yea i did and they told me i will get it in 24 to 48hrs and i did
Noob question: what would an unlock code be used for? International travel?
Edwin320 said:
Noob question: what would an unlock code be used for? International travel?
Click to expand...
Click to collapse
It's necessary for that, or for any time the phone is used on any network other than the home one (T-Mobile in this case)...for example, people who want to use the phone on AT&T
I got it in 2 days after initially being denied by customer rep. I escalated it to our business sales team and showed them proof that I was going on international trip. Cust Service did not give initally since I had been with Tmobile for 10 days.
never asked but know that it can take a few dayz plus ur account must be in good standing meaning u owe no bill plus also i cant say they will give it to u if ur on that payment plan for the device
Every time I have needed to get an unlock code from T-Mobile I have received it in about 24 hours. I use my phones in Asia or Europe at least once a month with zero problems.
moonchaser said:
I'd forgotten about it until seeing this thread. Contacting them again today. Would think one wouldn't have to badger them so much
Click to expand...
Click to collapse
After contacting them yesterday and opening a new request, the code was delivered this morning. They claim to have to contact the manufacturer... I think they just playing weird games. They even asked what country I was going to. If they checked the last 3 years of service records for raoming they would easily know heheh
Hello everybody
I received an unlock code from T-mobile for my Vibrant, but it gives me an "unlock unsuccessful" message. I called T-mobile, and they essentially told me "it should work, sorry." I was wondering if the problem might have something to do with the fact that my phone is rooted...
And if that is an issue, can I use the nandroid method to unroot it? Odin doesn't seem to work for me; it always stops at "file analysis." I've heard that other people using Windows x64 have the same issue.
Look at the IMEI in the e-mail they sent you. Make sure they copied right. It will be on the top left 3rd line down.
Yeah, the IMEI is right. Also, I've heard that it's possible for these phones to be hardlocked... is there a chance that the seller accidentally hardlocked it before sending it to me?
I don't think so. T-Mobile would be the one doing the hard-locking.
Is there any other way for me to unlock the phone?
I was rooted when I requested the unlock code from tmo - it worked as expected
You didn't get your phone directly from tmo?
Sent from my SGH-T959 using XDA App
I have to wait a month until i can get mine unlocked.
I recent;y had another phone unlocked from them.
I didn't buy it from tmo, but I don't see why that would make a difference... they still gave me the unlock code based on the IMEI I gave them. They say they can't give me another unlock code, and I'm currently 7000 miles from the nearest T-mobile store (that was their "solution" - go to the store). Any idea whether it'd be worth it to try sinking $30 into one of the eBay unlockers?
I have the same problem with my vibrant. i purchased an unlock code from ebay with 100% success rate but when I entered the code: "network lock request unsuccessful"
I have the same problem with my vibrant. i purchased an unlock code from ebay with 100% success rate but when I entered the code it says "Network Lock Request Unsuccessful". Apparently the only way around this is to remove the Network Lock all together. Removing the network lock is done through unlocking software but unfortunately there is no software compatible with the Vibrant as of yet. Getting another code will not work either as your IMEI will give you the same code again. i just purchased an I-Smart SIM card, hopefully this will work. I will keep you posted
Don't buy from ebay EVER!!
Unlock codes are free from TMO
The sent me my unlock code 3 days after I bought it. It didn't work at first. I called TMO apparently my IMEI was truncated. they sent new unlock code and it worked perfectly.
Remember if you put your unlock code in to many times unsuccessfully, there is nothing TMO can do to get it unlock. It has to go back to Samsung
The reason I asked if you purchased the phone from someone else but TMO you might want to contact the seller and see if they can help you out.
they must have given you the wrong unlock code. Also, if you entered wrong unlock code 3 times, your phone will freeze and you would have to buy a unfreeze code online.
No wait unlock code
scrizz said:
I have to wait a month until i can get mine unlocked.
I recent;y had another phone unlocked from them.
Click to expand...
Click to collapse
I go mine unlocked on ebay. It coast me $29 but well worth it. Took the seller 3 days to get the code and it worked.
Also T-MOBILE does not hard lock these. they can become hard locked if you enter the unlock code unsuccessfully 3 to 5 times. If you got that message once... i would not try again with that code. I would just get it from Ebay... T-mobile does not have a good track record with unlock codes for the Vibrant or the Garminfone
toeshot said:
Don't buy from ebay EVER!!
Unlock codes are free from TMO
The sent me my unlock code 3 days after I bought it.
Click to expand...
Click to collapse
That is the reason I bought it from eBay. It took 15 seconds of my time, and the seller sent it within a few hours. By contrast, I have to figure out whom to email at Tmo, give them time to generate it, and then get it back to me. Certainly not worth my $30 to do more and wait 3 days.
cparekh said:
That is the reason I bought it from eBay. It took 15 seconds of my time, and the seller sent it within a few hours. By contrast, I have to figure out whom to email at Tmo, give them time to generate it, and then get it back to me. Certainly not worth my $30 to do more and wait 3 days.
Click to expand...
Click to collapse
How do you think the ebay sellers get their codes to sell you for 30 bucks?
cparekh...you're pretty dumb....lol
sent from my Samsung Vibrant using XDA app
Uhm...you can get one for free even if you don't have tmo? Who do I send this email to?
I would like to know if i flash over my phone to use Android will I then be able to use it on another Network?
on a different network no. rooting your phone does not sim unlock your device. if you call your provider they normally dont have any problem giving you an unlock code for your device. im on the tmobile network and i wanted to unlock my old phone to sell on ebay (unlock can fetch more $) so i called tmobile, they gave me an unlock code (free) i put a at&t sim in my phone to complete the process and it was done. really very simply.
i purchased the phone from CL and i was on a month to month plan with T Mobile for about a year and I did not renew this month. Do I have any options?
6xceo said:
i purchased the phone from CL and i was on a month to month plan with T Mobile for about a year and I did not renew this month. Do I have any options?
Click to expand...
Click to collapse
You can pay $30 on eBay and get unlock code for it - that will get it unlocked and then you can use it on any other network.
BTW - if you get the unlocking code while you have Android on your phone you can still unlock it with your code you get.
yea i've seen unlock codes on ebay as low as $10, it all depends on your phone.
i would still try t-mobile anyway and say you use to be a customer and you wanted to unlock your old phone so you can sell and use it on a different network. the most they can do is say no so there wouldn't be any harm done in still calling. i think that they would still do it. if you reach someone and they say no, hang up and try 1 last time. i always get conflicting stories everytime i call t-mobile anyway so you might just luck out.
(they unlocked an old phone i wasn't using with t-mobile, giving i still was under contract but they still unlocked a phone that wasn't on my contract)
I called T Mobile and told them I am going overseas and I need it unlocked the rep told me he would submit the request and I will get an email within 5 -7 days with instructions on how to unlock the phone. That is a long wait I did not know it took 7 days to do anything anymore. Oh well .
Thank you all for helping I appreciate it.
if you need to unlock a phone to go overseas i think its a different process so maybe thats why its so long because it only took me 10 mins to get the code from them.
T-Mobile uk charge £25 and theres a 28 day wait for them to snailmail the code to you.
Unlocking.com was £10 and 10 minutes.
Source: my experience < 10 days ago.
Sent from my HTC HD2 using XDA Premium App
From T Mobile
Thank you for taking the time to contact T-Mobile. Unfortunately, we are unable to provide the unlock code at this time. After review of the account we have determined that the device is not in use with the corresponding mobile number. T-Mobile policies and procedures state that the device must be in use on the mobile number requesting the unlock code. If this is a new device please allow 3-4 business days prior to submitting a new request to allow your usage to update in our system.
Looks like I will have to pay...
That really doesn't make much sence because they unlocked a phone I no longer was using. I think I was using my hd2 for 6 months when they gave me the unlock code for my mytouch 3g slide. Well it was worth a shot...kinda goes back to me saying I always hear conflicting things from t-mobile.
Sent from my Desire HD using XDA App
I contacted T Mobile on 3 other occasions and recieved the same answer 1 manager told me to contact HTC Directly as that is how they get the unlock codes but that did not work.
However I found a company that provides you with the code. It took him 7 minutes and only cost $7.00. He had a perfect rating on ebay well 99.9% and he provided pre purchase QnA via direct email.
ebay store URL
http://stores.ebay.com/Freedom-Mobile?_trksid=p4340.l2563
Again thank you all and I hope this helps anyone else who might have similar issues.
I ordered an AT&T DVP.
Even though I will be using straight talk, so being locked to AT&T doesnt matter, Is there a good free way to unlock my DVP?
I think I heard someone mention it.
EDIT: This is now a guide
Just email "[email protected]" With your IMEI and Dell Service code.
They usually reply back around 10AM EST (or at least thats what I experienced, two different messages)
They replied back with a table looking entry, and the unlock code was contained within.
I popped a SPRINT sim card into my AT&T DVP, and put in the code, my phones now unlocked.
Credit to Edderspcs for the email address
I would be interested in this too, although.. are you sure you need to unlock to use an AT&T phone with Straight Talk? I recently found out you don't need to unlock to use a T-Mobile locked phone on Simple Mobile.
I did notice there are unlock codes available from ebay sellers as low as $10 each. If that's the most you have to pay, that's not so bad.
I had two of these. All I did was email the service tag and IMEI to Dell at the address below and they sent me the unlock codes. By the way, I emailed from two different addresses just in case they had some "one per person rule". Took about 24 hours...
[email protected]
edderspcs said:
I had two of these. All I did was email the service tag and IMEI to Dell at the address below and they sent me the unlock codes. By the way, I emailed from two different addresses just in case they had some "one per person rule". Took about 24 hours...
[email protected]
Click to expand...
Click to collapse
Snazzy, I'll let you know if this works, should be getting my phone delivered today.
SirRudolph said:
Snazzy, I'll let you know if this works, should be getting my phone delivered today.
Click to expand...
Click to collapse
Worked for me for three DVPs. For safe measures, I mentioned I really need it unlocked since I have business overseas. And I love Dell. Ok maybe "love" is too strong a word...
aleunge said:
Worked for me for three DVPs. For safe measures, I mentioned I really need it unlocked since I have business overseas. And I love Dell. Ok maybe "love" is too strong a word...
Click to expand...
Click to collapse
Well thats usually the best way to get it unlocked, say you need to travel, but im sure since the venue pro's aren't even in production/being officially sold anymore that dell shouldn't have a problem with it.
My phone is scheduled to arrive today or tomorrow, cant wait.
Thanks for this. Dell got back to me with the code less than 12 hours after sending the email.
So my replacement took a little longer than expected.
But I finally got it, just sent my info off to the email, guess we'll see about the unlocking soon.
Worked !
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