[Q] HTC Touch HD problem ! - Touch HD General

Hello guys.. well i have a Blackstone HTC Touch HD..
I've got a big problem !
The htc wont start ! Nothing happens when i push the on/off button..
When i put in the charger.. the orange light turns on for some seconds.. then it turns off.. and then the phone turns on.. it shows "Smart Mobility" and vibrates..
Then it restarts.. and shows it again.. and again..
It keeps doing that..
What is the problem ? Can i solve this ?
Thanks !

YouBou1992 said:
Hello guys.. well i have a Blackstone HTC Touch HD..
I've got a big problem !
The htc wont start ! Nothing happens when i push the on/off button..
When i put in the charger.. the orange light turns on for some seconds.. then it turns off.. and then the phone turns on.. it shows "Smart Mobility" and vibrates..
Then it restarts.. and shows it again.. and again..
It keeps doing that..
What is the problem ? Can i solve this ?
Click to expand...
Click to collapse
Is this a new device? Have you recently flashed any new roms/software onto device?
If I where you I'd try a hard reset. To hard reset device:
1. Turn off device
2. Hold down vol up & vol down
3. Continue to hold down vol up & vol down and press power on button at top of HD
4. You will be presented qith a white screen & blue text
5. Follow instruction and restore factory settings (Hard reset) by pressing vol up.
If this doesn't work and device is still playing up and its a new device without any new rom/software on it I'd return it and get a replacement. The alternative would be to flash a new rom on it, but if its faulty device from start I wouldn't recommend this and I'd return it.

Fallen Spartan said:
Is this a new device? Have you recently flashed any new roms/software onto device?
If I where you I'd try a hard reset. To hard reset device:
1. Turn off device
2. Hold down vol up & vol down
3. Continue to hold down vol up & vol down and press power on button at top of HD
4. You will be presented qith a white screen & blue text
5. Follow instruction and restore factory settings (Hard reset) by pressing vol up.
If this doesn't work and device is still playing up and its a new device without any new rom/software on it I'd return it and get a replacement. The alternative would be to flash a new rom on it, but if its faulty device from start I wouldn't recommend this and I'd return it.
Click to expand...
Click to collapse
its new yeah.. after hard reset it still doesnt work
in bootloader it says : BLAC100 32M
SPL-1.14.0000
MicroP-BlackStone (LED) v6
i just fount the mobile somewhere

YouBou1992 said:
its new yeah.. after hard reset it still doesnt work
in bootloader it says : BLAC100 32M
SPL-1.14.0000
MicroP-BlackStone (LED) v6
i just fount the mobile somewhere
Click to expand...
Click to collapse
TC,
You lost me right there. Did you just say you FOUND the mobile somewhere!?
Cheers.

YouBou1992 said:
its new yeah.. after hard reset it still doesnt work
in bootloader it says : BLAC100 32M
SPL-1.14.0000
MicroP-BlackStone (LED) v6
i just fount the mobile somewhere
Click to expand...
Click to collapse
Ah, so you just found the device and decided to keep it...LOL
Well seeing as you can get it into bootloader, you are able to flash new roms onto device. All you need to do is follow guide in my signature.
The only other options would be to return it under insurances/warranty. But seeing as both are unavailable to you as phone isn't yours.............. If I was you I'd return device anyway and maybe the rightful owner may show some gratitude and give you an award!!
Choice is yours!!!
EDIT
You may also find that the orginal owner has put a phone lock on device rendering phone useless anyway unless you know security code. I have similar lock on mine. If this is the case, be kind enough to return it to rightful owner!!

Related

no one want reply me :=(

with big mistake i was flashing my ELF with a wrong rom( svp s650)..
it unbootable I tried everytings hard reset soft reset nothing changes: = (just the green light that stays on ..
help plz and thanks
Reply With Quote
muslim2009 said:
with big mistake i was flashing my ELF with a wrong rom( svp s650)..
it unbootable I tried everytings hard reset soft reset nothing changes: = (just the green light that stays on ..
help plz and thanks
Reply With Quote
Click to expand...
Click to collapse
Hi
Sorry to hear your problem, try to read this guide http://forum.xda-developers.com/showthread.php?t=406721 and the stickies in the Elf Upgrading
Hope you can save your device
i have read it but i dont find the sollution :=(
can you help me plz ????
muslim2009 said:
i have read it but i dont find the sollution :=(
can you help me plz ????
Click to expand...
Click to collapse
Hi
Does it go into bootloader (3 colors )?
no no bootloader...
just the green light that stays on
i was tried bootloader and soft resest and hard reset nothing :=(
nothing again
no no bootloader...
just the green light that stays on
i was tried bootloader and soft resest and hard reset nothing :=(..
if you can give a vedio explean how i can result this problem..
and big thanks from morrocco
muslim2009 said:
no no bootloader...
just the green light that stays on
i was tried bootloader and soft resest and hard reset nothing :=(..
if you can give a vedio explean how i can result this problem..
and big thanks from morrocco
Click to expand...
Click to collapse
Hi muslim2009
I tried a few searches but all the results say you need the bootloader screen , are you sure you didn't miss a step in hard reset or bootloader mode :
To enter the bootloader:
Hold down the camera button and reset device with the stylus. Keep holding the camera button until you see 'tricolor' bootloader screen.
An alternative way to enter bootloader:
Switch the device off by long pressing O/I (power) button. hold down the camera button while pressing the O/I button about 1 second. Keep holding the camera button until you see 'tricolor' bootloader screen.
Alternative(universal?) bootloader(3)
As almost all htc smartphones with onboard camera, when you push and hold the camera(photo) button, and plug in usb adapter. Even a "stupid" usb power adapter will work.
To hard reset:
Hold down send/reject buttons (green/red at the front) and reset with the stylus; release the stylus but keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.
I sincerely hope it helps
I was also born in Morrocco at Casablanca and lived there until age 16. Anyway I'll continue searching.
Tito
thanks for help,but it won't work :=(..
[email protected]
add me if i can show you my htc ..
thanks from morocco
I'm not sure if it's possible with the HTC Touch, but I know when I was playing around with an old iMate SP3i (smartphone) I was able to do a ROM upgrade from files on the memory card.. Took me a few attempts to get it right, but it worked. I think I also upgrade my SP5 to WM6 from WM5 that way, but I'm not too sure about that.
Either way, a basic idea of what I'm talking about can be found here, but that is obviously for a different phone.. Maybe some of the more common members here would have better luck finding a similar process on a Touch....?
maybe its will be workin but what marterial i will need for this opperation??
On some HTC devices (cheetah, for example) if you put the ROM file (.bin) in the root directory of the SD card, the phone will flash directly from the SD card.
I think you do require to put the phone into bootloader for that to work though ... not 100% sure, but probably worth looking up.
Ok... Been trying to search for more information for you, but with not really knowing all the correct terminology it's taken me a while longer than I thought. I've found two threads that have some of the information I was looking for:
Recover / Revive your dead / bricked HTC ELF or ELFIN
Recover HTC Touch from tricolors RUU boot-loader (Mtty)
The second link is actually found inside the 2nd post (I think) of the first thread I mentioned here, looks like they are linked in some way. Your best bet is to read through and see if it is something that may help. Let us know if this works for you...?
thanks you man,i was read the first link befor..i will see for the second
hope will work.thank you again

Gene Dead

My htc gene is bricked.I have tried all the methods. I am unable to recover using Orefkov's method. When I try to press power key or soft reset button , onlr red and green light blinks. Nothing else happens. no charging indecator when i connect it to wall charger. I am even not getting the tri color screen.
please help me. to at least get into bootloader.
I have tried to connect using MTTY also but it is not detected using usb. help less now with no bootloader.
pravin.kamdi said:
My htc gene is bricked.I have tried all the methods. I am unable to recover using Orefkov's method. When I try to press power key or soft reset button , onlr red and green light blinks. Nothing else happens. no charging indecator when i connect it to wall charger. I am even not getting the tri color screen.
please help me. to at least get into bootloader.
I have tried to connect using MTTY also but it is not detected using usb. help less now with no bootloader.
Click to expand...
Click to collapse
don't panic
to enter boot loader just on device
press and hold camera button and press soft reset button .
deepv84 said:
don't panic
to enter boot loader just on device
press and hold camera button and press soft reset button .
Click to expand...
Click to collapse
No luck. I have tried to go to bootloader using press and hold camera button and press soft reset button
pravin.kamdi said:
No luck. I have tried to go to bootloader using press and hold camera button and press soft reset button
Click to expand...
Click to collapse
remove battery and then hold power button for 20 seconds (this will remove stored power from device )
then insert battery
press and hold camera button then press power to bootloader
hope this will work
Pravin,
What happened??
Did it work?
no bro i have tried power cycling also nothing is working.
ok dude did it worked?
if not tell me i'll help you via team vewer to unbrick it
dont worry just dont panic i've unbricked mine too
what happen
hey bro ,,
what happen, r u able u restore u r set...... if not tell us ...
bye
My Gene also dead
Please help me,,
i try to update rom but it fail,
now when i start my gene it show color screen...
please help me what i do
my yahoo chat id [email protected]
added you on yahoo
hey amit ,,
can u explain more in detail what u do exactly with u r handset..
.......
When i try to update my rom, i don`t know what happan but now, my phone not start when i try to start only blue and red light flash. nothing.
when i press reset with camera button i saw three color screen.
Tell me what i do..............
hello gurusingh,
I was update my htc p3400i ROM, after completion. Phone turn off but not restart, if I try camera button and reset button only green and red right blink not any indication shown on screen,…please help me.
I shall very thankful, if you solve my problem
Sanmukh singh
MSL, Mumbai.
hi gurusinghbrar,
My Htc p3400, can not start......
i was updating this rom "RUU_Gene_hTC_Asia_India_1.17.720.1_4.1.13.34_02.79.90_Ship" after 100% complete it turns off , but not start only Green and red light flash during press reset button...
i was try all methods,#remove batery 20 sec and then start with camer button & both camera and voice button. but result is same...
#No indication during Charging.,no usb detected in PC.
please help how i can recover my device.....
sanmukh singh
[email protected]
HTC P3400i GENE100 Dead
I have a HTC P3400i GENE100. I successfully installed orefkov SPL and then upgraded my original ROM WM 6.0 to cooked wm 6.5. After installation my device was too slow than before hence I flashed it with RUU_Gene_hTC_Asia_India_1.17.720.1_4.1.13.34_02.79 .90_Ship.exe. After flashing it 100 % my New Gene restarted, but didnt boot to booting screen. Its not going into bootloader mode also. It shows blank screen i.e. black. I tried several combinations of keys (Camera + Power button or Camera + Reset or by pressing both "-" button + Reset) for going it to bootloader mode. But none of them working. When I plug in charger the green & red light blinks once and nothing else. Same if I press reset with stylus, the green & red light blinks once and nothing else happens. I know that I have bricked my New Gene, when I flashed the ROM, which was meant for Old Gene, which I came to know after reading the posts in this forum. I have to use JTAG Method for recovering my Gene. Hence I have read many posts about it in this forum. But can any one of the great masters here, help me with a proper guide that can help me recover my Gene 100%.
Thank you for spending your valuable time in reading this post.
Regards
Parag Gawali
prgawali said:
I have a HTC P3400i GENE100. I successfully installed orefkov SPL and then upgraded my original ROM WM 6.0 to cooked wm 6.5. After installation my device was too slow than before hence I flashed it with RUU_Gene_hTC_Asia_India_1.17.720.1_4.1.13.34_02.79 .90_Ship.exe. After flashing it 100 % my New Gene restarted, but didnt boot to booting screen. Its not going into bootloader mode also. It shows blank screen i.e. black. I tried several combinations of keys (Camera + Power button or Camera + Reset or by pressing both "-" button + Reset) for going it to bootloader mode. But none of them working. When I plug in charger the green & red light blinks once and nothing else. Same if I press reset with stylus, the green & red light blinks once and nothing else happens. I know that I have bricked my New Gene, when I flashed the ROM, which was meant for Old Gene, which I came to know after reading the posts in this forum. I have to use JTAG Method for recovering my Gene. Hence I have read many posts about it in this forum. But can any one of the great masters here, help me with a proper guide that can help me recover my Gene 100%.
Thank you for spending your valuable time in reading this post.
Regards
Parag Gawali
Click to expand...
Click to collapse
check ur mail
Gene back to life
Thanks to Sumeet...
I got my HTC P-3400i New Gene back to life. It works better too. Sumeet is the man, who has given life to my entirely dead gene. I thank to him and suggest needy to contact him in their cases.
Thanks to XDA-developers Forum too...
Regards
Parag Gawali
same problem i had pls help me
Fido/Sumeet, please help me my gene got bricked when i was downgrading my gene from 6.1 to stock rom. after successful rom update my gene doesnt got restarted i'm getting black blank screen.
pleaseeeeeeeeeeee guys help me.....

P3400 gene100 is not starting!

Hi,
My 3400 is not starting. When i start the phone it hangs up in the "windows mobile direct push technology" screen. I tried without SD card and SIM but no luck. I have all my contacts inside and I need them. How can I fix the problem of my phone. Please help.
ONBL 1.10.0000
SPL 1.10.0000
GSM 2.79.90
OS 1.10.0.0
-aneesh
aneeshnr said:
Hi,
My 3400 is not starting. When i start the phone it hangs up in the "windows mobile direct push technology" screen. I tried without SD card and SIM but no luck. I have all my contacts inside and I need them. How can I fix the problem of my phone. Please help.
ONBL 1.10.0000
SPL 1.10.0000
GSM 2.79.90
OS 1.10.0.0
-aneesh
Click to expand...
Click to collapse
i don't think u can save ur contacts now
just hard reset ur device but all data will be lost.
How to do the hard reset? please tell me.
no way to save data?
Hi,
I searched google and got the method to hard reset.
-------------
To perform a hard reset (Full Reset) press and hold the left SOFT KEY and the right SOFT KEY, and at the same
time, use the stylus to press the RESET button at the middle left side of your device.
Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:
This operation will delete all your personal data, and reset
all settings to manufacturer default. Press Send to restore
manufacturer default, or press other keys to cancel.
Release now the two SOFT KEYs, and then press the TALK (Send) button
---------------------
But when I press the reset button phone restarted but nothing siplayed as mentioned above. Again it went to windows screen and hung there! Cant even do hard reset? What can I do now? Please hlep.
It is ok now. thanks
aneeshnr said:
It is ok now. thanks
Click to expand...
Click to collapse
its nice to hear that ur device is working .
enjoy!!
I was update my htc p3400i ROM, after completion. Phone turn off but not restart, if I try camera button and reset button only green and red right blink not any indication shown on screen,…please help me.
I shall very thankful, if you solve my problem
Sanmukh singh
MSL, Mumbai.
sanmukhsingh said:
I was update my htc p3400i ROM, after completion. Phone turn off but not restart, if I try camera button and reset button only green and red right blink not any indication shown on screen,…please help me.
I shall very thankful, if you solve my problem
Sanmukh singh
MSL, Mumbai.
Click to expand...
Click to collapse
which rom u have updated??????????
hi deepav84,
i was updating this rom "RUU_Gene_hTC_Asia_India_1.17.720.1_4.1.13.34_02.79.90_Ship" after 100% complete it turns off , but not start only Green and red light flash during press reset button...
i was try all methods,#remove batery 20 sec and then start with camer button & both camera and voice button, nothing shown in USB in PC. but result is same...
please help how i can recover my device.....

HTC HD2 starting and hard reset problem

After freezing my device I tried to open but not opened then I tried to make soft reset again it didnt open then I tried hard reset but the normal menu didnt come instead the menu which is attached appear and telling something serial but not doing hard set now I dont know what I must do Please help
http://img594.imageshack.us/img594/2927/imga0024.jpg
http://img208.imageshack.us/img208/1889/imga0025n.jpg
Thats your bootloader.....
to do a hard reset its...
hold down volume up and volume down
tap and release power
keep holding both volume buttons down....
I think whats happening is that your only holding the volume down.
Try taking your battery cover off to get a better press and making sure that up and down are held, then tap the power button.........
hope that helps.....
help
Thanks for explanation but it is stilll not working and in addition today for solving this problem I tried to reinstall rom using cd card this case it is waiting at the (loading ) stage I dont know how can I solve this problem
Had any luck yet?...........
Ok, few more questions.......
What rom did you try to flash via sd card?
What rom were you using before it crashed?
Is it a tmous hd2 (green and red buttons?) or a "normal one"?
What happened to make it freeze crash?
Can you still get to bootloader? (the screen you posted above)
If you can then go to that screen and connect your phone via usb......
wait a few mins and let us know if the word "serial" at the bottom of the screen changes to "usb"........
If it does you should be able to flash a rom via your computer......
thanks for your help but Still I am not lucky
What rom did you try to flash via sd card?
WWE_1.48.405.2_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship(2).exe
What rom were you using before it crashed?
HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship.exe
Is it a tmous hd2 (green and red buttons?) or a "normal one"?
Yes Normal one
What happened to make it freeze crash?
nothing only I have re install sprite and rim backups (whic I had before) it started normally and while working freezed I closed and not opened it is staying and wait at (HTC guietly brillant ) stage
Can you still get to bootloader? (the screen you posted above)
Yes I can
http://rapidshare.com/files/409788656/serial.JPG
http://rapidshare.com/files/409788686/usb.JPG
If you can then go to that screen and connect your phone via usb......
wait a few mins and let us know if the word "serial" at the bottom of the screen changes to "usb"........
as seen above links I can connect as you describe
If it does you should be able to flash a rom via your computer.....
Unfortunatelly I can not I tried everything flashing rom, radio ,and task 29 in every case it not started wait as seen picture (only hspl worked)
http://rapidshare.com/files/409788488/pc1.JPG
http://rapidshare.com/files/409788523/pc2.JPG
and give connection error
http://rapidshare.com/files/409788826/pcer.JPG
if I had tried flash rom from sd card then freezing at loading stage
http://rapidshare.com/files/409788629/sd_card.JPG
during this time I learned many things ) but still my knowledge not enough to solve this problem please help !!!
ok have a look at this thread and see how you get on
forum.xda-developers.com/showthread.php?t=298516
try uninstalling actvesync from your pc...... then reinstalling it
would you be able to try and flash on someone elses pc?
im not sure if this would help or not but im running out of ideas im afraid....
My friend, if the phone starts at all you definitely should be able to do HARD RESET.
You are probably not doing well the hard reset. You cannot destroy bootloader with backup programs.
You should :
-hold pressed volume up and volume down buttons
-tap and release power button
-keep holding both volume buttons down for several more seconds until three color screen appears and shortly after that a message will appear on lite blue screen. Then release both volume buttons. Then press volume up button, usually it is necessary to press it once again. System restoring bar will begin to raise up to 100%. After that pres again volume up and system will restart.
By the way your initial rom is 1.66 but on the pictures is 1.48. So you did pictures after you flashed it. Also noted that you have flashed HSPL.
Suggest to download your initial original rom and install it from the memory card. Not sure but may be downgrade of the rom is not possible from 1.66 to 1.44.
I solved my problem
Thanks to masters very much I reinstall active sync and then I flash rom and all my problems cancelled out )
nice one, glad you got it fixed.....
kuwait said:
My friend, if the phone starts at all you definitely should be able to do HARD RESET.
You are probably not doing well the hard reset. You cannot destroy bootloader with backup programs.
You should :
-hold pressed volume up and volume down buttons
-tap and release power button
-keep holding both volume buttons down for several more seconds until three color screen appears and shortly after that a message will appear on lite blue screen. Then release both volume buttons. Then press volume up button, usually it is necessary to press it once again. System restoring bar will begin to raise up to 100%. After that pres again volume up and system will restart.
Click to expand...
Click to collapse
After bricking my phone, then my underpants ^^... you sir are a lifesaver.
thank you very much.
Thanks to masters very much I reinstall active sync and then I flash rom and all my problems cancelled out
bootloader problem
conantroutman said:
Had any luck yet?...........
Ok, few more questions.......
What rom did you try to flash via sd card?
What rom were you using before it crashed?
Is it a tmous hd2 (green and red buttons?) or a "normal one"?
What happened to make it freeze crash?
Can you still get to bootloader? (the screen you posted above)
If you can then go to that screen and connect your phone via usb......
wait a few mins and let us know if the word "serial" at the bottom of the screen changes to "usb"........
If it does you should be able to flash a rom via your computer......
Click to expand...
Click to collapse
I can get the bootloader but it keeps showing "serial" even after connecting it to to the computer.
the "usb" does not come and i cannot update the rom
currently i'm using hyperdroid GBX v11 which is working fine (just one problem that it shows blank screen after a call ends and no display till another call comes) please help
mirchandani84 said:
I can get the bootloader but it keeps showing "serial" even after connecting it to to the computer.
the "usb" does not come and i cannot update the rom
currently i'm using hyperdroid GBX v11 which is working fine (just one problem that it shows blank screen after a call ends and no display till another call comes) please help
Click to expand...
Click to collapse
Hmmm......
Try, using another USB port or computer.
Reinstall activesync.
Have you tried flashing from SD card?
Sent from my fingers to your face...
same problem
kuwait said:
By the way your initial rom is 1.66 but on the pictures is 1.48. So you did pictures after you flashed it. Also noted that you have flashed HSPL.
Suggest to download your initial original rom and install it from the memory card. Not sure but may be downgrade of the rom is not possible from 1.66 to 1.44.
Click to expand...
Click to collapse
i have the same problem, and my information on the screen is
PB81120 SSB3
SPL-2.08.0000 8G XE
MicroP(LED) 0x05
MicroP(TOUCH) 0x50
any help? im hard rebooting cause idk the pasword and i cant get on the phone:crying::crying::crying:
To all of you having the "same problem"
If you are 100% sure your stock rom is correct. rename the .nbh file to LEOIMG.NBH, put it on the root of your SD card, and boot into bootloader, it will flash.
IF YOU ARE UNSURE IF YOUR STOCK IS CORRECT POST HERE FIRST OR YOU MAY BRICK YOUR PHONE,
better to look noob than to brick, there are too many versions of this phone to mess around here.
same problem and a bootloop
omranlibanon said:
same problem and a bootloop
Click to expand...
Click to collapse
Did you flash stock via SD?
yes i flashed via sd card its a nand rom TBD_Sensation_XL_Gen3_stock_V3.7

[Q] dead device

Hi
Plssssss Help me. i'm using HTC touch 3450 and i have upgraded my device with wm6.1
NOW THE PROBLEM IS...
1. MY DEVICE BUTTONS(HARD KEYS) NOT WORKING BUT I CAN MAKE THE DEVICE IN BOOTLOADER (TRICOLOR) MODE BY PRESSING CAMERA + POWER BUTTON.
2. AFTER INSTALLING A ROM WHENEVER MY DEVICE STARTS IT SHOWS THE HARD RESET SCREEN (BLACK SCREEN........... ALL THE DATA ...BLAH BLAB......)
I HAVE TO REMOVE THE BATTERY AND START THE DEVICE AFTER 30 MINS.) PLEASE NEED THE SOLUTION ......
3. I AM TRAYING THIS FOR A MONTH BUT NOTHING HAPPENS
PLZ GUYS HELP MEEEEEEEEEEEE OTHERWISE I'LL BE CRAZY!!!!!
rupesh baviskar said:
Hi
Plssssss Help me. i'm using HTC touch 3450 and i have upgraded my device with wm6.1
NOW THE PROBLEM IS...
1. MY DEVICE BUTTONS(HARD KEYS) NOT WORKING BUT I CAN MAKE THE DEVICE IN BOOTLOADER (TRICOLOR) MODE BY PRESSING CAMERA + POWER BUTTON.
2. AFTER INSTALLING A ROM WHENEVER MY DEVICE STARTS IT SHOWS THE HARD RESET SCREEN (BLACK SCREEN........... ALL THE DATA ...BLAH BLAB......)
I HAVE TO REMOVE THE BATTERY AND START THE DEVICE AFTER 30 MINS.) PLEASE NEED THE SOLUTION ......
3. I AM TRAYING THIS FOR A MONTH BUT NOTHING HAPPENS
PLZ GUYS HELP MEEEEEEEEEEEE OTHERWISE I'LL BE CRAZY!!!!!
Click to expand...
Click to collapse
hi
if u can get ur tricolor screen then try this
connect the usb cable to pc and see if u get the USB words on the phone tricolor screen if so good try flashing any official ROM the same happened to my phone long back did the above got my phone back asuming u have done HSPL for ur phone if u have not done that then the only way is to take it to service
hope it helps good luck
thanks
hari
Wrong forum.. Touch P3450 is not a touch 3g , its the original touch (ELF version)
but i will try and help as i have owned both.
if your hardware buttons are not working it could be possible that your send and end keys are stuck down as this key combo brings up the hard reset you are talking about.
think you are going to have to open it as it sounds like a hardware fault, and if you cannot get into bootloader you cannot flash
if it was working alright before this is not the case, but either way you will have to fix your camera button and get into bootloader

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