Network Signal Loss when finishing a call (?) - XPERIA X1 General

Hi everybody,
I have a really really strange and concerning issue with my brand new X1.
I had a HTC touch for more than a year, everything was fine - now with Xperia I immediately installed Touch-IT v9, works OK but very often (not checked if sometimes it does not happen) after finishing a call and pressing the "hook" button I can see in the top bar that for a few seconds (1-5) the signal is complete gone and like magic it comes back. I cannot believe that this should be normal with WinMobile, as the HTC Touch did not do anything similar like this. I'm forced to GSM/2G.
Please let me know if this is something specific to TouchIT, or Xperia issue, or just happens to my mobile? I'm little bit concerned as it is completely new and should not behave like this.
Best Regards, and thanks for feedback!
Norbert

Are you sure the signal actually is gone? It is probably the redetection of current data connection type as the bars up there actually indicate the coverage of the fastest available data connection type. Like having one or no bar for EDGE you actually have all the bars for GPRS. No need to go to 2G for that technical eccentricity.

Does anyone have similar experiences. Today i had the same problem when sending a SMS. Its no problem at all, only GPRS sign goes to unconnected and also the signal shows the "!" for 1-2 seconds.
Am I the only one having this experience?

Related

Signal Strenth as a %

Hi All,
I am pretty sure that I found an Application a while back which gives you your mobile signal strength as a percentage on the today screen. The program was free, but I can't remember where the hell I saw it !!
Can anybody point me to a similar program ?
The reason for this is that even when my XDAII says that I have no bars, I can still make and receive calls perfectly and am curious as to what strength I AM getting.
Thanks,
Rob.
Totally opposite:
I've had problems when the signal showed full bar, but the phone was actually dead -- incoming calls went to the voice mail, and you wouldn't notice it until you started making calls and it just stayed at "Dialing" ... Scariest thing is, the green light will still be flashing !
I use Phonedashboard to display the signal, but it aint free though ...
Anyway, I am still testing a theory as I suspected the problem was caused by my SIM card rather than the Xda II or its GSM radio. I upgraded my >5y.o. SIM card to a brand spanking new 64k SIM card and the problem has not reproduced itself yet.
I use Phone Dashboard and love it, to be honest.
I think its worth the price, and the program doesn't seem to slow the phone down like some Today plugins do. It also doesn't take up much memory.
Thanks for the replies guys.
I'll check it out.
Rgds,
Rob.

Phone freezing

Hi,
I have a big problem with my Tytn (sorry if this is already been posted). Quite often the phone freezes, making it impossible to turn on again. The only thing that works is a soft-reset. What is worse, is that when the phone is in this state, although the green light is regularly flashing, it is unable to get phone calls even if the caller gets the normal ringing signal. No trace is left of the call, neither in calls list! This is a really serious issue: please, let me know if you have an idea of how to solve the problem.
Thanks!
I am having the same issue. I haven't been able to isolate it. I was havign to0 restart 1-2 times a day. Same systems press the power button nothing. Lights blinking everything looks ok. but nothing on the screen. and i miss calls. really pain in the ass. I loaded mobile secretary and it hasn;t locked in a day or two which is odd.
I also sometimes have to rpess the power button two times for it to wake
me too
It's happening to me too. I will lose service and the phone doesn't go out and poll automatically when service should be good. It may show 1, 2, 3 bars then when I try to make a call it hangs, and then get an x and a Y!, then searches for service. I have the GSM only hack installed and the activesync workaround and it still does this. It is not useable as a phone.
do a search in this forum.
one relevant thread here:
http://forum.xda-developers.com/showthread.php?t=285974
With all due respect, there is no solution where the link leads to.
I am having the GSM problem also. Just from time to time I am noticing an exclamation mark near the 'antennae' icon in the top bar. When I tap it, I read 'Service unavailable' in the balloon. From that point I may either soft-reset, or switch GSM flight mode on and off, which brings the PIN code keyboard and the phone works again.
I really don't think it is related to power saving, as it happened a few times in the car with TyTN on external power.
mnez said:
With all due respect, there is no solution where the link leads to.
I am having the GSM problem also. Just from time to time I am noticing an exclamation mark near the 'antennae' icon in the top bar. When I tap it, I read 'Service unavailable' in the balloon. From that point I may either soft-reset, or switch GSM flight mode on and off, which brings the PIN code keyboard and the phone works again.
I really don't think it is related to power saving, as it happened a few times in the car with TyTN on external power.
Click to expand...
Click to collapse
I think warmkiwi's link may be relevant to jimwormold's original post, which may not be related to your and angled1's problem of failing to poll correctly after dropping it's signal.
Mike
yes, it was. sorry, i should have quoted the original author (jimwormold)
well, sorry for being so picky on you :|
Now when we have defragmented the conversation I wonder if the GSM problem is reported more widely? and what is supposed to do in order to isolate the problem and fix it...?
jimwormold said:
Quite often the phone freezes, making it impossible to turn on again. The only thing that works is a soft-reset. What is worse, is that when the phone is in this state, although the green light is regularly flashing, it is unable to get phone calls
Click to expand...
Click to collapse
Sorry to do a "me too" posting, but I experience the exact same symptoms. There is no obvious pattern to when this happens, but it is a major problem, as there is no way (other than trying to switch it on) to distinguish whether the phone is working or not at any given moment.
I am running the latest (South African) ROM on my Vario II.
Philip said:
Sorry to do a "me too" posting, but I experience the exact same symptoms. There is no obvious pattern to when this happens, but it is a major problem, as there is no way (other than trying to switch it on) to distinguish whether the phone is working or not at any given moment.
I am running the latest (South African) ROM on my Vario II.
Click to expand...
Click to collapse
Given this thread now appears to have two distinct issues running together I better be clear that I am referring to the lock-up/freezing issue not the dropped GSM signal issue!!
To be honest there are quite a few possible causes for the freezing issue(s). I would suggest searches and the wiki on such things as (and you may or may not have tried some already):
1. Use of a Task Manager to properly shut running programmes otherwise they contiue to run in the background
2. Proper shutting down of Active Sync in addition to any task manager you may have, as it can re-start itself automatically (particularly overnight. Look for the "Fake Server Trick")
3. Always shut down Wifi when not in use (vital particularly overnight but also good practice to avoid lock ups)
4 For overnight and possibly other quiet times you can consider having your device automatically perform a soft reset to clear any running programmes that may block alarms/receipt of mail etc. Look for such things as xbar or SK schema
Mike
mikechannon said:
Given this thread now appears to have two distinct issues running together I better be clear that I am referring to the lock-up/freezing issue not the dropped GSM signal issue!!
1. Use of a Task Manager to properly shut running programmes otherwise they contiue to run in the background
2. Proper shutting down of Active Sync in addition to any task manager you may have, as it can re-start itself automatically (particularly overnight. Look for the "Fake Server Trick")
Click to expand...
Click to collapse
Yes indeed, although I think that both: a Phone App problem, and a GSM signal problem, are indeed the same, maybe only differently percepted and described by users affected.
I need ActiveSync to be running in order for DirectPush to work. If it conflicts with the phone, it makes the device unusable concerning push email functionality.
mnez said:
Yes indeed, although I think that both: a Phone App problem, and a GSM signal problem, are indeed the same, maybe only differently percepted and described by users affected.
I need ActiveSync to be running in order to DirectPush work. If it conflicts with the phone, it makes the device unusable concerning push email functionality.
Click to expand...
Click to collapse
I agree they may be cause and effect for some folks. Although I don't believe we can say that all the freezing and lock-ups are due to dropped GSM signal and freezing when failing to re-establish it. The items I list either taken together or individually have been found by others to work in some cases.
I appreciate that if you require Active Sync running then this is not a solution for you. I think the issue of crashing on loss of signal requires more analysis and I'm not aware of much discussion of it - though I could be wrong!!
Mike
I was fiddling with the phone yesterday and today, and I have a hypothesis that my problem is related to PIN entry screen that won't pop up but is silently awaiting a PIN underneath.
I was trying to ucheck the "Require PIN when phone is used" box in Settings but with no luck, my PIN is then refused with "Unknown SIM Error" message. Maybe it wants a PUK but I don't have it on hand to try.
My plan now is to:
- uninstall all Phone-related applications (PhonePlus, Dark_Blue Buttons, EZDial),
- request PUK from my office and try to uncheck the box,
- try prepaid SIM card which has no PIN
To observe symptoms I need two-three days, so I will rather not be posting until solid data is collected.
ps Mike, it is a pleasure to be on a board with people like you.
mnez said:
I was fiddling with the phone yesterday and today, and I have a hypothesis that my problem is related to PIN entry screen that won't pop up but is silently awaiting a PIN underneath.
I was trying to ucheck the "Require PIN when phone is used" box in Settings but with no luck, my PIN is then refused with "Unknown SIM Error" message. Maybe it wants a PUK but I don't have it on hand to try.
My plan now is to:
- uninstall all Phone-related applications (PhonePlus, Dark_Blue Buttons, EZDial),
- request PUK from my office and try to uncheck the box,
- try prepaid SIM card which has no PIN
To observe symptoms I need two-three days, so I will rather not be posting until solid data is collected.
ps Mike, it is a pleasure to be on a board with people like you.
Click to expand...
Click to collapse
Very kind of you to say so
Look forward to seeing your findings.
Mike
new phone
I'm on day 2 of my replacement phone from Cingular and the problem with losing gsm signal is non existent. The problem was hardware and fixed by calling and getting a warranty replacement phone. I'll let you know if the problem returns. Oh, and I have not been using the gsm only hack. I'm trying to see if the phone will work as designed first.
angled1 said:
I'm on day 2 of my replacement phone from Cingular and the problem with losing gsm signal is non existent. The problem was hardware and fixed by calling and getting a warranty replacement phone. I'll let you know if the problem returns. Oh, and I have not been using the gsm only hack. I'm trying to see if the phone will work as designed first.
Click to expand...
Click to collapse
Good news - hope it continues to work well.
Mike
I am reporting from the test field that my problem persists, despite uninstalling all phone-related extenders.
I have noticed that freezing is paired with disabling Bluetooth. So after switching the phone off (flight mode on) and back on (flight mode off), I also have to turn on Bluetooth.
EDIT: I was grounded for last few days at home and freezing problem was not occuring. I am now thinking that it may be related to switching band between GPRS and UMTS. My next step will be disabling UMTS for good. It saves a whole lotta battery, by the way. I am for the third day mostly on standby, with a few calls made, and I am still on 70%! (no 3G in the area)
I have contacted my vendor and asked about replacement policy, they are "checking this with the importer". It's a beauty of living in not-so-western country. Poland is the name.
mnez said:
EDIT: I was grounded for last few days at home and freezing problem was not occuring. I am now thinking that it may be related to switching band between GPRS and UMTS. My next step will be disabling UMTS for good. It saves a whole lotta battery, by the way. I am for the third day mostly on standby, with a few calls made, and I am still on 70%! (no 3G in the area)
Click to expand...
Click to collapse
I'm having exactly the same problem, very annoying because the staus LEDs keep blinking as normal. I too think the problem is UMST-GPRS switching related, as I also have problems when phoning while I drive with my car from a UMTS enabled into a GPRS only zone. The voice call is interupted and I get a loud noise, sounding like a scrambled voice, on both sides of the connection. At home my UMTS signal is very weak, so I think it happens when I move around the house to a place where the TyTN switches to GPRS.
I've put my TyTN to "GSM network" only now to see if this helps, but I use UMTS frequently so this is no long term solution for me.
pbw
same problem here, only gsm wil not help, new sim cards wont help either even other provider wont help
check: http://forum.xda-developers.com/showthread.php?t=287669
treid several different roms nothing will help
good luck
Hi,
mine was siffering of freezing issue, I sent a mail to HTC support, they don't know about it but the guy said me that I must to hard reset my device. Then no more freezes, I will keep testing it.
Regards,
Taguapire.
BTW: I changed my old and almost destroyed SIM card by a new one.

Suddenly ... "G" instead of "E"

Hi all,
I have an Elf, and use my phone "function" just for calls (no internet, no nothing else). Today I'm having some trouble connecting to my phone network, i.e. the device is "searching" now and then. Sometimes I can communicate, sometimes I can't. Sometimes I receive calls, sometimes I don't. This has never happen before! If I turn off the screen, the signal is just lost again!!!
Anyway, today I noticed that on top of the Today screen [Status Icons] there is a "G" [GPRS available] instead of the "E" [Edge]. The thing is that I never see the "G", but always the "E". Does this have to do something with what I am experiencing? How can I go back to the normal behaviour of "E"?
Sorry for my english. And thanks for any help.
hi gmorar, can you tell us more about it? what rom do you have?
maybe is just your carrier.
Saludos!
there are sometimes gaps in data coverage. Or possibly, your network is doing some work.
Thank you both for your answers. It must have been related to some work my network was doing. Today everything went back to normal .
Thanks again.
gmorar

X1 on O2 - full signal until i try to use it!

I know this phone inst meant to have the best signal in the world, but it seems to have good signal were I am and as soon as i try to use the internet or send a message it drops out completely?
any ideas for this problem?
thanks in advance!
I think I have the same / similar issue, moreso when trying to send an SMS. It doesn't always happen but the majority of the time when I am at home or on the train. Hit REPLY on a text and then type it and normally have to wait until the signal returns, normally 10 - 40 seconds maybe.
Sound familiar?
got that, too.
If I put the hardware keyboard out my signal sucks, when I open Opera my signal sucks, too.

2 Problems on Hero

Firstly - the data connection.
when i am in the app market, every so often it says ATTENTION, A network error had occured. Retry or cancel and return to the previous screen
secondly, i have problem toggling the ABC/T9 function and the delete key. Seems to be a fault on the edges of the phone
anyone else having these faults?
Only with the occasional "network error" try again but then it works fine
winwiz said:
secondly, i have problem toggling the ABC/T9 function and the delete key. Seems to be a fault on the edges of the phone
anyone else having these faults?
Click to expand...
Click to collapse
Yes, I had problems with the touch sensitivity on the right hand edge of the screen, particularly where the backspace key on the qwerty keyboard (portrait mode) pops up. I got orange to exchange my phone for a new one the next day and haven't had problems since.
Have you tired calibrating the screen? The option can be found in settings --> locale and text --> touch input --> text input --> calibration tool
thank you i will try this - also the date bit? anyone having issues? it chucks me off every 5-10 mins and then a minute later reconnects. it is driving me nuts!
update - wow the calibration has worked a treat! thank you. now just to fix the data bit
Glad that worked, the option should be more visible as it isn't exactly in the most obvious place.
Only have a problem with being chucked off if I have a low signal (which was pretty much the whole time on Orange). Provided I have a good signal it works perfectly for me.
if you're on the edge of a 3G cell, you might get this a bit as the cell breathes. I get exactly this on the magic and the hero at work as it is on the edge of the T-Mobile UK cell. But if i put my three sim in them they work fine as the whole town is blanketed with 100% HSDPA coverage on three!
but yeah, every time i get it, it tries again and works within seconds.
i work for orange and am in the office. i am sitting under a 6 sector macrocell. coverage levels are -45 dBm. coverage is not an issue, lol

Categories

Resources