At home I have no phone signal - this itself is not a real problem, but what *is* a pain is that when I venture out the phone continues to hunt for a signal and fails to lock on. Each and every time I have to switch the phone off and back on again, at which point it happily locks on, displaying (normally) a very strong signal. Is there anythign I can do to avoid having to switch off and on again? Thanks in advance.
lost signal..
I don't think you can do much about it unfortunately. When a contact is lost with the mast you often cannot re-connect until you restart your device which re-establishes a connection. I've noticed this occasionally myself, it's not a fault with your phone..
Thanks for the reply. That's confirmation of what I suspected, but I can't agree it's not the fault of the phone - every other (non-smart) phone I've had has quite happily locked on to any new, valid signal it finds, including when changing country!
signal loss..
You are probably right on the non-smartphone issue but what I meant was that I don't think it's an actual fault with your phone more like the norm for smartphones to do this. Sometimes they can get confused when you are in the centre of 3 masts causing a delay in receiving text-messages.
Ah yes, I see what you mean - no problem with my "instance" of a smart-phone, but rather a weakness of the whole "class" of smart-phone. Once again, thanks for taking the time to write and confirm my suspicions.
regards
toby
Related
Hi,
I am amazed that I can't get any info on this with search as it has plagued my last few HTCs but is pisstake bad on the HD.
My phone will lose signal then keep trying to find and fail.
A quick reboot on any of my nimiety of HTC would let is reestablish signal and I could make a call. That works fine for the HD, but instead of being every few days, its every few minutes.
no signal, spining searching for signal sign.
reboot,
4 bar signal
30s wait , lost signal.
reboot
4 bar then lost.
reboot.
get wife's phone out of her bag, make call.
Is there anyway of forcing the HTC to keep a good phone signal or to at least improve it?
How is everyone else finding the signal on this phone, I use HTC because I can get a mobile signal where others get nowt, I even got a text down a cave before!!!!
(shocking because getting a text 15m underground is both amazing and it means I had taken my phone into a cave).
its very likely that your motherboard is failing, sounds similar to a problem my cousin was experiencing with his phone, made it impossible to make calls....was getting about 80% of his calls dropped. I'd suggest returning to stock rom & if the device is still under warranty getting it back to HTC.
There is no such thing as potentially stupid questions, just potentially stupid answers!
Would tend to side with DRTigerlilly, sounds like you have a malfunction most likely caused by motherboard.
Does anyone have this issue? Sometimes for no apparent reason when I try to call someone, either immediately or after a short lag the dial attempt cancels with a call ended message, then after some time or if I keep trying it'll eventually work.
Had this issue on a previous handset so not specific to the N1, and I think I even had it on windows mobile so don't think it's an android thing, possibly the only common link is HTC. Or maybe it's a network issue. Had a few bars of signal, tried restarting the phone, different number etc
I have the same problem. Sometimes I am able to make calls but once this problem appears the only way to correct it is to reboot the phone and run Android again. I'm using the Froyo 30/08/2010 build on Rhodium.
It's a reception issue.
I sometimes have that areas with low reception (e.g. downtown with skyscrapers):
first I have no reception on the n1, then I get reception back, often 4 bars supposedly but for the next 2-5 minutes it will not make a call (drops immediately) or connect to the internet.
(other phones on the same network have no such issues, never even loosing reception in the first place, but that must be part of the conspiracy to bad-mouth the n1, since the jesus phone has no reception problems)
Have cleaned this thread. Please do not breach the rules again. If you don't have anything on topic and constructive to say then please don't post.
Appreciate your cooperation.
WB
Just happened to me again.
hey everyone
so my G2, which I absolutely love, has been having a problem lately. in the first week it happened maybe once and i didn't think much of it, but since Friday it's happened like 8 times now. I'll be sitting there with my G2 and all the sudden I have no service whatsoever. Just an x on the signal strength indicator. 1 or 2 times it has come back after a minute or two, but the other times I had to turn the phone off and back on. the weird part is I'm not moving at all, totally sitting still, but when it comes back on I have FULL bars with HSPA+. so it's not like I walked into an area that didn't get good reception.
any idea what's going on? i looked around but didn't see other people having this issue. any ideas?
thanks
alright well at least i'm not alone. i remember that rumored OTA update was supposed to have some radio bugfixes. maybe when the real OTA update comes it will have something to fix this. i hope so.
I have been trying to diagnose this issue on my phone too.
By any chance, do either of you have your BT on at the time?
Happens to mine as described and I have never turned on bluetooth. However this would also happen to my G1 so I think its a network thing personally.
Yeah, it definitely is. I have 2 areas that it happens in, both are while I am in my car and I have BT on in my car. When I ran it without BT, did not happen.
I have found that when I am in those area's, turning off 3G stops it entirely, even with BT on, so when in my car, I set edge and still use my BT and problem is gone.
I hope this is temporary and an OTA can fix the handoff from 3G to Edge and back better so that I can stop this, but this works well enough.
Mine has done that also, maybe once a week for the past 3 weeks.
Judging by the other problems you can have Id say this one isnt that bad. Especially if it only happens once a week haha. This is the only problem I have with my phone.
no bluetooth...
no no bluetooth on, i never do actually... but also my G1 never did this, which makes me think it's NOT a network thing, but I don't know.
also I'm sure this is just coincidence but it almost always happens when my girlfriend is nearby with her T-Mobile Blackberry Curve. i know it wouldn't make any sense, but she's sitting there on the same network with full service and all the sudden my G2 loses service completely, right next to her... although it's not always while she's there, but like the majority of the times she's been there.
I just started another post to check on something, I have widgets that show me when I am connected to 3G and when I am connected to H. I have noticed that the phone is activity managing that connection. In other word, it is in 3G until data is transfered then it goes to H. I wonder if when we are in areas of "questionable" HSDPA signal if this hand off is causing the problems.
I have seen a lot of op's say that there problems come right after some data activity?
Just a guess a this point
i saw someone mention in another post that it happens after/during a text message alot of times. i haven't noticed that myself, but that's something to think about too.
robinsmy1 said:
I just started another post to check on something, I have widgets that show me when I am connected to 3G and when I am connected to H. I have noticed that the phone is activity managing that connection. In other word, it is in 3G until data is transfered then it goes to H. I wonder if when we are in areas of "questionable" HSDPA signal if this hand off is causing the problems.
I have seen a lot of op's say that there problems come right after some data activity?
Just a guess a this point
Click to expand...
Click to collapse
What I've heard is that the phone will stay in 3G mode until you begin using data in order to save battery life. Makes sense to me.
My Omnia 7 keeps loosing it's 3G connection. To restore it I have to restart the phone. T-Mobile say that this happens from time to time, but it's happening every day now. It's annoying as it stops my push email from being up to date, and of course prevents the use of any internet based services until the phone is restarted.
Has anyone else noticed their phone has switching to GSM?
Had mine for 6 days.Been fine up until today,then I had the same problem.Only the once so far.
Confirm loosing 3G
Confirm loosing 3G connection, and also have phone call failures.
Factory reset did not solve the problem.
Bring it back to shop
Blackstone is back now!
At first this was occasional with my phone, then more frequent, and it's all the time. If I want to use the Internet I have to restart the phone. My house is covered by full HSPA, but the only way to get it is to take the battery out while the phone is switched on. I can sometimes get 3G by a simple restart, which I lasts about 40 minutes.
I like the phone, so I'm going to hold out for a software update. All it needs to do is check available networks and I think that, if this is a wide spread issue, Samsung/Microsoft will fix it. Hope so.
Please post here if you have this issue too.
I have also been having this issue... sometimes it doesnt come back straight away when i restart it but after about 10mins its back.
When I activated it with orange I was told to expect a few txt msg's that would need deleting and the phone restarting... I only got 1 msg, maybe this has something to do with it, maybe the phone hasnt been sent enough updates.
I also have this issue and have done for weeks. Orange couldn't solve it either.
It only happens overnight at home. I either need to reset the phone / rescan available networks or turn flight mode off and on again for the connection to restore.
I was thinking it may be an issue with t-mobile since it only happens at my home where orange signal is poor and i roam over to t-mobile.
If i stay in an area with good Orange signal i don't get the problem.
Good to know i'm not the only one with this problem. It's very annoying!
Hi y'all.
I had the same problem: 3G was lost every time. I was fed up restarting the phone every time, so I looked for another way to get 3G back. I found out that disabling and enabling SIM security (phone > setttings) got me 3G again... for a short while.
But: after disabling SIM security permanently, 3G kept on going (in fact for over a week now).
I think that changing the PIN to some other number, might cause this. I haven't yet tried changing it to the default PIN again, to see if using that for SIM security solves it. For the moment I'm too happy it works again.
I have suffered from poor reception issues ever since I got my Omnia 7.
It seems like the reception comes and goes. I will receive e-mails, which proves that the phone has been connected, but as soon as I try to use data myself, by visiting a web page or refreshing an app like facebook, the reception disappears and the "no reception" symbol drops down from the status bar.
Also, often when I try to send an SMS, it will appear to have been sent, yet 10 minutes later I will receive a "Can't send...try again" message. Once I have received this, the SMS will never successfully send. However, in the meantime I can receive SMS messages, which shows that the phone has been getting a signal.
This is SO frustrating and is ruining my experience with the phone.
I have posted requests on the Microsoft Answers forum and the only suggestions have been to reset the phone or turn WiFi off. Neither of these have had any effect. I have never enabled SIM lock.
I have heard that there is a firmware update due soon which includes a new radio stack. I am desperately hoping that this will improve the situation, as at the moment I cannot rely on my Omnia 7 as my only phone.
Alex.
Hi Loco,
You are right in saying that social answers doesn't really help much .
Luckily there IS a new firmware from a couple of days ago! Check out the Omnia 7 Dev section. There are only a few posts.
And here is also a good link for you. You are right to assume that it comes with a new radio stack which improves on performance.
http://wmpoweruser.com/new-samsung-omnia-7-firmware-and-news-of-a-keyboarded-omnia-8-leaks/
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Had similar problems, but after I changed my provider ( O2-Germany), 3G is stable.
For the people having this problem, have you tried setting the phone to prefer 3g? Details of how to do this are here http://forum.xda-developers.com/showthread.php?t=915813
johnnymatrix said:
Finally found a thread on this... I have been having a similar problem since I got my phone from Optus here in Australia. I took it back and they replaced it for me but the new phone is exactly the same. I don't lose the 3G icon but anything data related just ceases from loading. Right now I'm trying to refresh the Facebook app and it just comes up with 'Unable to connect', even though I have full 3G reception.
I flashed it to the newer leaked firmware and it hasn't changed anything, problem still persists unfortunately. This is a major problem that isn't getting enough attention! It seems quite widespread and Omnia 7 specific.
Click to expand...
Click to collapse
Same here man. On Optus and my reception sucks with this device. What the hell is samsung doing? FIX IT!
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
m4tthall said:
I have been having this problem with my Omnia 7. The frustrating thing is this is a replacement phone I had for an LG which I had replaced THREE TIMES due to random resets. So now I have a phone that I have to turn off and on EVERY MORNING in order for the data connection to start working again. Needless to say I am very frustrated. I am on Orange in the UK. I suspect it could be related to when being an a poor reception area and it tries to switch to tmobile. I am going to try turning roaming off. Please, if anyone finds a solution to this let me know.
Thanks
Click to expand...
Click to collapse
My problem got worse with the Mango update. I'm now on my 2nd handset after having a replacement from Orange warranty. This one still loses it's connection but much less frequently.
TBH i don't think it will ever get fixed. I started an MS Answers thread months ago and lots of people had the same problem but we never got a response from MS.
Conisdering the age of the model now I doubt Samsung care, well they didn't seem to care a year ago so they won't now... For this reason I will not buy another Samsung phone. It's infuriating.
Looks like I am stuck with it until December then when I can upgrade to a Nokia lumia. A long wait :-(
i have this issue, too.. but for me i only have to set airplane mode on and off. sometimes i deactivate data connection, go to a random website, get the 'no connection' error, then activate data connection back and it works.
however, after installing the latest drivers & firmware, i get this issue A LOT less frequent. like once in 2-3 days.
i hope ms or samsung will fix this because it can get really annoying. especially when you need eg. a quick google-search..
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
m4tthall said:
Just flicking the flight mode wouldn't be so bad but that doesn't work for me, I have to restart the phone each time. I love WP7 but this and the other problems with the LG is driving me nuts. Almost wondering whether I should have just followed the crowd and gone for an iPhone.
Click to expand...
Click to collapse
Same as me - Flicking flight mode on-off doesn't solve it, needs a soft-reset.
Like I say, there are quite a few with Omnias on Orange with this problem.
I'm in the same boat, I've had this for months now so I guess I'll just deal with it until I can upgrade the start of April and get a Lumia (hopefully the EU 900/910 will be here by then!). There is no way on this earth Samsung are getting any more of my money. Nokia seem fully commited so they can take my cash next time!
I have the same problem with the data stopping working on o2 in the UK. But I also sometimes cant receive calls even though the phone has service, then there are the times where it site there going GPRS/3G/3G+/No Service and you cant do anything with it apart from pull the battery.
it jut randomly disconnects from the network and takes a while to connect again..any fixes?
EDIT: worst when using wi-fi and causing battery drain
Fjellape said:
it jut randomly disconnects from the network and takes a while to connect again..any fixes?
Click to expand...
Click to collapse
Try these, in this order, trying again after each of them:
* Make sure you're in a strong signal area
* Try another strong signal area (several miles away, so you'll be on a different tower)
* Reset your device. Restore it to stock, in other words
* Call tech support
This was a widespread problem with the VZW GNex. I don't think it was ever officially acknowledged, but it turns out that a lot of devices had been shipped with faulty radio hardware. If you swapped out your device, it was luck of the draw on whether or not the replacement device would have a usable radio or not. This isn't necessarily what is happening in your case, but it's possible, and those are the first few things tech support will want to hear that you've tried.
antinorm said:
Try these, in this order, trying again after each of them:
* Make sure you're in a strong signal area
* Try another strong signal area (several miles away, so you'll be on a different tower)
* Reset your device. Restore it to stock, in other words
* Call tech support
This was a widespread problem with the VZW GNex. I don't think it was ever officially acknowledged, but it turns out that a lot of devices had been shipped with faulty radio hardware. If you swapped out your device, it was luck of the draw on whether or not the replacement device would have a usable radio or not. This isn't necessarily what is happening in your case, but it's possible, and those are the first few things tech support will want to hear that you've tried.
Click to expand...
Click to collapse
Area is not the best but it's weird that I get a 4 bar signal and then just randomly lose it.
reset to stock, same problem.
I mean, it does reconnect automatically but it's kind of annoying to pick up your phone and see no service..
Fjellape said:
Area is not the best but it's weird that I get a 4 bar signal and then just randomly lose it.
reset to stock, same problem.
I mean, it does reconnect automatically but it's kind of annoying to pick up your phone and see no service..
Click to expand...
Click to collapse
I have also been discovering a simlar issue, but I have just turned flightmode on and off, and got the data services back.
Norside said:
I have also been discovering a simlar issue, but I have just turned flightmode on and off, and got the data services back.
Click to expand...
Click to collapse
no data problems, just overall signal problems (ie "no service" where the carrier should be) and it actually fixes itself.
thing is, I don't if it fixes itself cause I unlock the phone or if its just a coincidence.
This is my signal data, is it good or bad?
Sent from my LG-D802 using xda app-developers app
Norside said:
I have also been discovering a simlar issue, but I have just turned flightmode on and off, and got the data services back.
Click to expand...
Click to collapse
I noticed this since the first or second day I've owned my phone. First thing I tried was getting a sim swap but the issue is still there.
While reading this thread my signal suddenly went from 4 bars to searching and I toggled the airplane mode and got my signal back right away (faster than when I tried waiting).
Although this seems to happen to my other phone the LG Optimus L9 so I think my issue may be network carrier related.