So yesterday I was at Walter Reed Army Medical Center in DC. First time I've ever had a 3G connection, so I went nuts sending my wife a bunch of pictures. She's back at home in Kansas with a GPRS connection. She received the first picture just fine, but the next four arrived 4 hours later. Did this happen because I was on 3g and she had the slower GPRS? Basically, I'm just wondering what caused the 4 hour delay? Her phone is a blackberry curve 8320 if it matters.
By the way....Now that I know what 3G is like...I'm sooo spoiled. Edge sucks.
I believe it's the T-Mobile conversion process that is slowing everything down. The network could also get backlogged like Boost mobile was having a problem with but I think it's the system they have setup for downsizing the image. I had pictures being sent to me take forever especially at night. I had 1 image take 3 days to receive on my end once. It's I believe on 3g and 2g but I could be wrong. Try sending 2g to 2g when your back on edge. I think because you might never of sent pictures before your not accustomed to this stuff.
Ummm... I send pictures a lot. This was the first time it's ever taken 4 hours, thus my question. And because this was also the first time I've ever been on 3g, I made the connection. Never been an issue like this sending pics while on edge.
Maybe since your in a new area right now that site might have bottlenecks. I live in Chicago and I get pictures hours after they have been sent. Since your in DC their are a lot more people using the network so that node might be corked.
Not in DC anymore. Was just there for an appointment at the hospital. I'm in Aberdeen, MD now. Back on edge.
It's not really important, just a curiosity. If the same happens to you, then I'm not worried.
hey at least they got there my friend from att trys to send me pics all the time and i never get them yet i send to her and she gets em within mins...kinda unfair if u ask me...she has a blackberry of some sort idk but its a unlocked tmo phone ... but yea be glad she got em
it happens to me from time to time, sending and receiving. Its also happened when I was on Verizon, not sure what causes it.
Related
Over the past couple days I have noticed a problem with my connection on my advantage. Before I go any farther, this problem has only been happening in one spot..where i work. Everyday when i get to work its all fine and dandy full tmobile connection as well as "tmoible edge" when i click on my signal bar at the top of the advantage screen. Then sometime throughout the day I guess i am loseing my Tmobile data connection, and i cant seem to get it back. I try updating weather, rss feeds, and any of my 3 email accounts and get an error that says:
Cannot Connect
Dialed:
The answering modem has disconnected. To check your connection settings..blah blah, nothing has changed with my connection settings at all. Why would it work in the morning and then not half way through the day? Its usually dead until around the time i get home from work. Although some days I have kept the data connection the whole day. Its just strange to me because I have full bars of tmobile service with the edge icon at work...at home i get iffy 1-2 bars service and no trouble with the data connection....maybe this is beyond the forum, and i shoulda posted it over at Howards, but I wanted to try you guys first. Thanks for any tips or advice!
OK....now its connecting...and I didnt do anything. Is it weird that I have full bars, and trouble with the Tmobile Data(edge) connection? Its about time i bite the bullet and scrap my Tmobile contract for ATT to utilize the 3G
AT&T had many outages during that timeframe (including here in Indy). The problem has been corrected. There's a lot about this over at HoFo.
EDIT: Maybe I should learn to read. You had trouble on T-Mob, not AT&T!
yah, i do have tmobile not ATT yet, however according to engadget reports they werent having any outages from their office in las vegas, which is where im at.
I don't know if this is happening to anybody else but today all day i had no service at random times, the onlyt way i'll have service for a couple of minutes is if I shut the phone off and turn it back on but it only last a couple of minutes and then no service again. I live in new york has this happened to anybody?
This happens to me occasionally, but I live in an area with crappy signal. I've found that my radio "Gives up" sometimes.
Solution: Use anycut to make a shortcut to "operator selection" you can select tmobile and you're right back on without restarting.
When this this start happening to you,cuz where I live the service was always great until today and I had my phone for about 2 weeks now with no problems until today.
T-Mobile is already aware that there is a problem with the network and working to fix it.
yeah i just read another guy's thread about the post,thanks
I didn't even read that it was your thread, my fault but is it a problem that only affects g1 right now cuz my girl and my mom are both on tmobile and they're phones were fine, my girl has my old wing and my mom has a blackberry
jkiller122 said:
I didn't even read that it was your thread, my fault but is it a problem that only affects g1 right now cuz my girl and my mom are both on tmobile and they're phones were fine, my girl has my old wing and my mom has a blackberry
Click to expand...
Click to collapse
Nope t-mobile said it is affecting voice and data for all phones. Although this could be in certain areas. I can confirm the LA area is having voice problems on 2G phones as well.
oh, thanks for posting the info,if you find out more let us know.
Well now that I think about it it has happened more than usual today, maybe even yesterday? It's hard to tell. I sort of live in a black hole.
just noticed... I am now able to get my location using the 3G network only... weird... and service is back in full for now LOL
The g1 is only affected because it is the only device that t-mobile sells that has its own apn's
Data is cutting in and out in PHX for me... Making my poor GPS useless...
Interestingly, you can still use PING DOMAIN/IP in PTerminal even while your browser isn't working...
grim1234 said:
Data is cutting in and out in PHX for me... Making my poor GPS useless...
Interestingly, you can still use PING DOMAIN/IP in PTerminal even while your browser isn't working...
Click to expand...
Click to collapse
Yeah I'm on border of scottsdale and phx, get 3g here. Mine has done this ever since I got my g1. I'm gonna try the shortcut idea, I usually turn off and on and it works again. Not just today for me.
This is not a G1 issue or a 3G issue. This is a network issue with all of t-mobiles networks. They are working on the situation and it should be fixed.
all internet or just g1 data problems
Here it's just the g1 (utah) My G1 has been spotty. My friend has a wing. I was trying to troubleshoot. Wile I couldn't connect, he connected just fine. We tried this several times during the day. This has been going on the last 3 or 4 days. Love my G1!
I am in Detroit and my phone was fine all day long. A few minutes ago I just noticed that my 3g icon on the top bar is gone, I tried using 2 g networks only and still no data service. My phone works for regular phone calls and wi-fi but no data coming. I will re-star the phone to see what happens.. Anyone else having this issue???
Just did rebooted and 3G is back on and working...
Hey guys, I just wanted to see if anyone else is having a longer waiting period with the Rogers 3G network lately or if it is just me. I've been noticing that my phone has slowed down quite a bit when browsing the internet or using an application that requires data on the 3G network. My wi-fi is fine, just the 3G. It takes between 45 secs to 1 minute to retreive the information. I had called Rogers and asked them to reset or refresh or whatever they do down there, but didn't seem to help.
Now if it is just my phone, maybe it is some application that is using up the processor or data, but I don't have that many applications running in the background other than weatherbug that constantly uses data.
Any suggestions would be helpful.
Thanks
What happens if you run a speedtest? the app by Xtremelabs is good.
no issue here. i use mine on a daily basis between pickering and mississauga, and as long as i have at least 2 bars of signal strength my magic is very fast over 3g
Thanks guys for the quick response. I think I found the problem. I had called Rogers support again and they said that it is due to my sim card being a 2G one. I need to replace it with a 3G. Hopefully that will fix the problem.
Thanks
I too have been having internet/email issues since last Thursday using my Treo 750. The symbol toggles between 3G and H and usually does nothing but comes back with an error message saying something like 'cannot find this page...'. I travel between Oakville and Concord every day with the same issues. The phone worked perfectly in Brantford last night...so I don't think it's a hardware issue. The tech support guy grabbed a treo and tried and was able to connect on EDGE....not 3G.
I tried my sim card in my sons Motorola Risr and it works perfectly....on EDGE. They tech support guy said they were having issues with 3G last Thurs/Friday, so I'm wondering if whatever they did last week is affecting some older phone models (I've had mine for 1 1/2 years now). Not sure if I can (or if I want to) configure my treo to connect via EDGE instead of 3G...
Anyone having the same problem?
Very odd indeed. I got my new sim card but still doesn't fix my problem. At least I'm not the only one experiencing the same problem. As far as I know, the 3G and H symbol are he same thing according to rogers tech guy, correct me if I am wrong. I'm going to call again today to see if I come up with anything.
Just got off the phone with Tech Support again. They are sending me a new Sim Card, but from the sounds of it, that's probably not going to fix the problem. He WAS going to do a free hardware swap until he discovered the phone is out of warranty. Then it was basically "oh gee, three year contract, one year warranty...tough luck".
Yep, the G and H are the same thing. Since mine is switching back and forth, he said the phone is hunting for a signal.
When I asked why the phone worked perfectly in another city he couldn't give me a good answer. I have to go back to Brantford tonight, so I'll get a chance to repeat the experiment.
Listen folks. It has nothing to do with your SIM card, nor your phone. The reps at rogers, I for one, ASSUME it could be the sim card, but really, most of the reps cannot differentiate an incompatible SIM with a compatible one, so they send you out a new one anyways, just to get you off the phone because they really don't know what the cause is and they have no hands on the status of the networks and network problems other than what is posted in library by the actual IT department, which do not directly communicate with the centers.
To sum it up. Rogers 3G network is garbage! and that DNS issue is not isolated to the metro area, it's here too in Newfoundland. DNS resolution is extremely slow, even with OpenDNS, which means it's their switches that are garbage and most likely being bogged down. Rogers thinks they had solved the problem by throttling the 3G bandwidth to ~3Mbit and the upstream to less than 150K, (My assumption), however, that isn't working.
From my guess is that the request is sent to Rogers networks, which cache that request then caches the pages and sends it to your device, making it appear you have a fast connection.
Anyways, sometimes I find the EDGE network a lot faster..especially in the DNS resolution area.
"It has nothing to do with your SIM card, nor your phone"
My feeling exactly. It just seems a little too coincidental that everything was just fine until they had a network "issue" late last week.
So, being a mechanical guy with very little knowledge of how a these things actually work, is there a way for me force the treo750 to use the EDGE network?
Never mind, I got a hold of a guy at Rogers who seemed to know his stuff. He told me to get the latest OS from Palm and then how to go in and set it up for EDGE. We'll see how that works.
lotacus said:
Listen folks. It has nothing to do with your SIM card, nor your phone. The reps at rogers, I for one, ASSUME it could be the sim card, but really, most of the reps cannot differentiate an incompatible SIM with a compatible one, so they send you out a new one anyways, just to get you off the phone because they really don't know what the cause is and they have no hands on the status of the networks and network problems other than what is posted in library by the actual IT department, which do not directly communicate with the centers.
To sum it up. Rogers 3G network is garbage! and that DNS issue is not isolated to the metro area, it's here too in Newfoundland. DNS resolution is extremely slow, even with OpenDNS, which means it's their switches that are garbage and most likely being bogged down. Rogers thinks they had solved the problem by throttling the 3G bandwidth to ~3Mbit and the upstream to less than 150K, (My assumption), however, that isn't working.
From my guess is that the request is sent to Rogers networks, which cache that request then caches the pages and sends it to your device, making it appear you have a fast connection.
Anyways, sometimes I find the EDGE network a lot faster..especially in the DNS resolution area.
Click to expand...
Click to collapse
I love ripping on Rogers for being crap, they are, but the network is downtown Toronto is far from crap. And it is not throttled. I have had repeated speedtests reach 3900kb/s with the average around 3100kb/s. Thats not too bad considering the crap they put up with in the states on AT&T.
bcrook said:
I love ripping on Rogers for being crap, they are, but the network is downtown Toronto is far from crap. And it is not throttled. I have had repeated speedtests reach 3900kb/s with the average around 3100kb/s. Thats not too bad considering the crap they put up with in the states on AT&T.
Click to expand...
Click to collapse
True, compared to the 3G in the U.S I would agree that Rogers has an edge, 3G here in Newfoundland is still in it's infancy, well still is everywhere. We just got 3G last winter I believe.
what newfoundland has 3G?
now hell really has frozen over (ha)
Im from dildo bay
Ok, this is goofy.
Wifi works great
EVDO connects to internet and works great
3g shows 3 bars, but will not connect to internet
This is true even after a hard reset. Must be a settings issue? I did a hard reset, let it set up, and still same problem.
I got the same problem. Purchased the phone yesterday morning. I never had the data plan before. I called T-Mobile twice and they told me that it can take up to 48 hours for the data to kick in. If it doesn't work by tomorrow morning, I'll give them a call again.
i got the same thing too guys. it is fine now and i got a text message from tmo so it it cuts out again i will chime back in.
buy yeah, yesterday i lost connection twice for long periods of time, like a couple of hours.
Thanks for the info! Seems pretty weird that it works when I'm in an E area, but not on 3g. Maybe different towers or something. Friggin awesome phone though!
LOL, WTF
i just tried to go on yahoo on my hd2 just now after posting and guess what.... it's out again!
OK so I pulled the battery and popped it back in and my internet is back.
i hope this isn't a hardware issue!
Yeah, this is interesting. Popped my TMo sim into my Xperia, could only get E level of service for some reason but could connect to the internet. Put the sim back in my HD2, took it to the far corner of the basement where it drops to E service and it connects to the internet. Back in 3g zone and it won't connect at all. At least it seems to have a stronger antenna than the Xperia. I'll have to give them a call and see whats going on.
there was an issue with the settings...
you can try a couple of things first...
if you are familiar with windows (which sounds like you are), you need to go change the access point name (apn) to one of 2 options...
wap.voicestream.com
epc.tmobile.com
I called into customer service about same issue. I was told to power down, remove battery and start it again and check. It worked afterward.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing.
I thought maybe I was having this same problem yesterday..
thought eh its all in my head.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing/QUOTE]
What phone did you have?
Click to expand...
Click to collapse
This is tmoUS, guys. They're notorious for having ****ty 3G service. No point in having HSPA+ when the majority of the people are still reliant on EDGE. Hopefully by summer you guys will get decent coverage.
hazard99 said:
I thought maybe I was having this same problem yesterday..
thought eh its all in my head.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing/QUOTE]
What phone did you have?
Click to expand...
Click to collapse
HTC Dream.
Click to expand...
Click to collapse
lude219 said:
This is tmoUS, guys. They're notorious for having ****ty 3G service. No point in having HSPA+ when the majority of the people are still reliant on EDGE. Hopefully by summer you guys will get decent coverage.
Click to expand...
Click to collapse
I'm in NYC. The 3G is good here. Rarely had problems. Probably only a day or something that I can remember.
spotty here in denver. got mine last night. can't get any gps satellites for google maps either.
-Tony
""there was an issue with the settings...
you can try a couple of things first...
if you are familiar with windows (which sounds like you are), you need to go change the access point name (apn) to one of 2 options...
wap.voicestream.com
epc.tmobile.com""
It was set to epc.tmobile.com
I tried to change it to wap.voicestream.com, but that setting errored out.
Then couldn't get the epc.tmobile.com setting to work which is strange. Soo, did a hard reset and let it set up again. Same thing. I can connect to internet with Edge, but 3g even though it shows the signal bars and everything seems great will not connect to internet, download email, update weather, etc.
I too am have this problem... Sometimes web works great, other times no web but strong 3G.... I thought I was going crazy...
My internet was working really slow yesterday when I first got the phone (5-60 kbit/s). Called up tmo to ask if maybe they had set me up with just tzones or something. The guy said "no everything looks fine here...oh wait I see there's something that needs to be reset; I'm surprised you were getting internet at all." When I asked him what it was he said he "couldn't really explain what it was", to which I replied "..."
Anyway, it seems to be working fine now. Don't know if this could be related to the problems you're having, but giving tmobile a call couldn't hurt, maybe they can flip the magic unexplainable switch for you.
Ok so I couldn't get internet for two days now, I called T-mobile twice and told me to wait 48 hours. After thinking something was fishy, I looked at my receipt from Wal-Mart where I purchased the phone and I noticed something peculiar: "REQ Android Web: 30:00". Knowing damn sure I did not purchase an android phone, I called T-Mobile for the third time, complaining, so the first guy transferred me to another operator. He checked out my account and it turned out that I didn't have any data plan at all. So he added the plan and within 20 minutes I was surfing. Everything works great. I'm getting about 850 kbps in northwest Indiana.
It's very interesting that the first two operators I called never even bothered to look at my account to see if I have a data plan.
Just discovered new regarding the no data issue.
I had the no data problem again today, even though it was working in the morning. I decided to reboot and check, but then I noticed the 'Terminate Data Connection' option when I hold down the power button. So I tried it. It killed the data connection and when I went into Google Maps, the data connection reactivated and everything was fine again.
So, it may be a bug!
I've had it with this piece of ****. I'm on my 3rd Slide and STILL have "Generic Network Failure"s when trying to send or receive MMS, get "Unable to send message, retrying" with 3 god damn bars of service when trying to send an SMS sometimes, lose my E and 3G data connection all the time even though T-Mo says I should get a good 3G connection. So, what is something comparable to this? Has to be Android. T-Mo wants to send me a Blackberry something or other, and I have no interest at all in that.
There gonna try to send you something comparable. What they think is comparable is whether or not you have a keyboard or not, not what OS your current phone has. If you complain enough you may be able to get a Vibrant but odds are against you. Threaten to leave and that may help.
Firsr and most importantly have you tried setting the phone to 3G only? Also Making sure you have the correct data plan (its slide specific not android..stupid tmo) and making sure no app or anything is messing with apns?
turboyo said:
Firsr and most importantly have you tried setting the phone to 3G only? Also Making sure you have the correct data plan (its slide specific not android..stupid tmo) and making sure no app or anything is messing with apns?
Click to expand...
Click to collapse
Que? There are different data plans? Yea, I've tried setting it to 3g only. The problem with that is I barely get a signal in my house. All the APNs are what they should be, none of those settings has changed. The odd part is on each of the phones, I have had my apps installed on day one, and the thing works fine for a couple of weeks, then I start having these problems out of the blue.
i started having issues a few weeks ago in my area, i had awesome data speeds when i connected, but 9/10 times i would get half of the page loaded and then it would hang which meant resetting my data connection or rebooting the phone or any number of other fixes. i have the advantage of working at a t-mo store and was able to pull up the map of my area and see that they were working on my tower at home and as of a few days ago my connection is 6-7mbps down and solid as hell, i used to go to bread co to use wifi but tethering is faster now(and more convenient, and i don't have to worry about a firewall)
did you try a new simcard?
BigFellor said:
Que? There are different data plans? Yea, I've tried setting it to 3g only. The problem with that is I barely get a signal in my house. All the APNs are what they should be, none of those settings has changed. The odd part is on each of the phones, I have had my apps installed on day one, and the thing works fine for a couple of weeks, then I start having these problems out of the blue.
Click to expand...
Click to collapse
yes theres a slide specific data package. Im sure you have it if it works for the most part but yea the android data package will not work supposedly. and of course theres the sidekick package blackberry etc
The slide package is 5 dollars more. I was originally signed up for it but I called in and got it switched. The dataplan works fine, I wish I could say as much for the phone. My third replacement will be here this week...
Sent from my T-Mobile myTouch 3G Slide using XDA App
My 4th replacement is in the mail right now. Tmobile offered me a blackberry 9700 to replace it, obviously I jumped all over that(insert sarcastic undertones).
I'm gonna wait for the HSPA+ phones to come out and maybe I can talk them into giving me one at full upgrade price, I would take the Vibrant, but I can't stand that phone. It only takes a few warranty exchanges and finding the right rep, and you can get whatever you want from tmobile.