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I was on the phone to o2 UK for 15mins today trying to enable MMS on my handset. Is is not possible! o2 will not allow the use of GPRS and MMS together. You can enable MMS but must disable GPRS. I asked if they had any plans to enable the use of both. The woman on the other end said no!!
My Serial Cable is on order. My contract runs out in August. Change of providers me thinks. Maybe orange and the Sony p800, just for fun...
[I also use my sim chip in a Siemens S55, hence the MMS request]
What experience if any have other people had trying to enable MMS please lets see what I am doing wrong...
Martin
I've had exactly the same problem here. Being rather annoyed by this state of affairs, I spent a good three hours repeatedly calling both O2 and Carphone Warehouse to try and get a decent response as to why this was not possible.
The responses fell into two camps:
1) Technical problems - "GPRS takes all the available slots so MMS can't push messages through". This smells like BS to me, even though I got this answer from fairly clued up tech support people on the data team. After all, it's virtually impossible to keep a permanent GPRS connection going at present, so if I'm not using GPRS, why ever should I not be able receive MMS?
2) Simple administration problems on the billing system - it's currently impossible for the O2 accounts to have both a GPRS data plan and MMS activated purely due to red tape in the billing system. This seems more likely to me. Expecially as one can get MMS activated, but have to 'downgrade' GPRS to a pay as you use service at £5/MB. That's an active GPRS and MMS service by my reckoning - it's got to be red-tape.
I was told 'unofficially' that they were looking into this and had a very loose date of end of May for this silly situation to be rectified. However, we all know how loose O2's deadlines are - EUU3 was released in March, with no file in the installation dated after November.
I even got a semi-official email (quoted below), but this, IMHO, is plain confused as the proposed solution quotes a Rom update. If unavailability is due to "necessary changes taking place on our network systems" then why would it require a client side ROM update? Basically, I beleive this just refers to the availability of EzWap 2.5 from O2.
Re. your query on MMS usage on the Xda.
After mailing the relevant people concerned, I have the following information..
MMS will not work with the Xda at this moment in time due to necessary changes taking place on our network systems (no timescales to hand).
(This would possibly account for your Service Provider being unable to provision MMS for you at this time).
O2 are also driving to have MMS available for the Xda in the next few months - possibly as part of the next ROM after 3.16.32 (currently in testing).
I hope this helps..
Click to expand...
Click to collapse
but have to 'downgrade' GPRS to a pay as you use service at £5/MB
Click to expand...
Click to collapse
I changed my data plan from 13.99 for 3mb, to £2.25 (maybe £2.95 I forget because of my frustration!) per 1MB, PAYG. This is one hell of a saving for me. So if I try again, I should be able to get MMS enabled. Confused!
I asked specifically:
"I cannot use GPRS and MMS on the same phone"
02 "no, you will have to disable gprs".
At the price I have been quoted for PAYG 5MB is less than £15. So I'm on a better deal?
Is there any official, or accurate information on this please.
Martin
Guys,
I have just spoken to O2, and there is another system that they use that will allow GPRS & MMS to co-exist on the same tariff. It's called the "die" system, and involves you "porting" your number to a different customer base within O2.
Sound daft to me - but heres the catch. You have to be out of contract, i.e. over the 12 months initial period. In my case it is this Sept. So I will be chasing them then.
Ho Hum.
8)
Humm
The issue is one of service providers.
O2 stores are OK - generally you can just about get what you're after.
But, if you bought your kit from dixons or Carphone, they don't have to offer MMS and GPRS, even if O2 support it! stupid, huh? guess it will cost money offering services people want.
Now, if O2 direct can't do it then that's pretty ****.
I have an O2 SIM from an O2 shop, which has MobileWeb and MMS enabled (bought with a 7650). Slips easily into an xda...
But, MMS on xda is prety poor... :?
mms
i got mine from o2 and they have said that i cant have mms and gprs as the xda cant deal with the both ????????????? :?:
> the xda cant deal with the both
Of course it can. This seems to be just a techno-BS-excuse to try and put off potential users. OK so the XDA probably can't receive a WAP push message for an MMS when GPRS is in use, but then, it can't maintain a permanent GPRS connection anyway.
IMHO the reason they don't allow both tarrifs is purely administrative.
mms
sounds like excuses i am currently on rom 3.16 and i have had my xda for a few weeks. o2 arent very helpfull and they shouldnt be selling this product if they cant provide the support for it 8)
mms
you cant use mms on the xda its not possible to get the correct Ezwap 2.5 connection and mms settings for this program to work in the UK. If any one can help then email: [email protected]. cheers
Re: mms
kevin said:
sounds like excuses i am currently on rom 3.16 and i have had my xda for a few weeks. o2 arent very helpfull and they shouldnt be selling this product if they cant provide the support for it 8)
Click to expand...
Click to collapse
Not excuses at all. The XDA does not support MMS features 'out of the box' and without using no UK Acredited software (acredited in Asia & Australisia). If O2 don't wish to support a 'feature' that was not advertised as being part of the package, then that is down to them. They never said it would work in the first place.
If you download the o2 gprs settings direct from their site its free!
They are currently running a free use with fair use policy of course.
I'm using a t610 with this no problems.
Good hunting...
I work for the Aberdeen O2 store and we have came acros this problem with a few of the billing agents.
CCL and Cell ops I believe to be the worst at this. There is no plans for them upgrading there system and you should leave them if you want the XDA2 or any other phone to run the gprs and mms at the same time.
The O2 stores now use a new billing company the same one for o2 online connections and I got my XDA2 through them and it works mms and gprs fine.
There are loads of billing compaines within o2 carphone warehouse and singlepoint seem to be the worst.
Also please note that o2 direct is normally your billing agent and there really **** when it comes to knowledge on the XDA's.
Us boys in the Aberdeen store know our stuff so if your stuck just pop in past it's probly a fair bit away from everone but its a nice drive up here
Richard
I had the same explaination from O2 after some 6.5 hours on the phone over the course of a week.
I'm a pay monthly customer - they told me the tarrif was incompatible.
After some complaining, one of the guys in the data services dept turned MMS on, and sent an email to the billing dept.
two days later I had a text message saying it was all up and runing.
I have tried it, and it works. I have MMS & GPRS
now if only I could get this bloody SanDisk SD Wifi card to work !!!
Hi, just got an MDA compact that was sim-locked to T-Mobile
After reading thru this forum i unlocked it on http://www.imei-check.co.uk
Only now i can use EVERY other UK SIM card inside it apart from virgin mobile. Every time i stick a virgin SIM inside it, i get the message "call ended" when i try to dial any number from the MDA and the message "calls are currently not being connected to this number" when i dial the MDA from another phone
Now i know it's not an issue with the SIM card because the virgin SIM works fine in my XDA 2 and in any other phone, so i'm guessing it's an issue with the MDA itself.
Has anyone else had problems like this with the MDA compact and if so, how did you resolve them?
Also this unit won't let me flash it with a new OS, every time i extract the original ROM, NTRW.exe gives me the message "OriginalROM.nb1 cannot be read - the file exists". Any help on this would be greatly appreciated too
OS ROM: 1.01.00 WWE
Radio ROM: 1.00.10
D (no idea what this is): 1337.36
okay, starting to think the MDA i found has been reported lost or stolen.
I'm guessing the reason that i keep getting the message "call ended" is due to the fact that virgin mobile piggybacks the T-Mobile network and so virgin was blocked off as well since T-Mobile blocked the IMEI. (I don't want to try to risk putting in a T-Mobile SIM in the phone so i'm not sure)
I can't return the phone to it's owner either since the MDA was wiped clean when i got it (owner musta forgot to charge it).
Ah well it still makes a good PDA
Well that's solved the problem of the "call ended" message. Anyone else who has that message after buying a phone off the net, you probably bought one that was nicked and resold.
It will be blocked on all networks unfortunately, only good as a phone outside UK so at least you can use it on holiday abroad.
In the last 3 weeks since I got my Dopod 818pro, I've spent an obscene amount of time trying to setup the MMS system. I am using T-mobile USA with the most basic voice plan (no internet or wireless plan). T mobile keeps claiming I should be able to send picture messaging with the correct settings. I have read multiple forums (including this forum everyday), going through more settings than I can remember, exhausted T mobile's technical team, and all I get is the "Unable to send message. It will remain in your inbox" message. Even the tech team from tmobile is suggesting that I have a faulty system. So before I give up and deem this unit faulty, maybe someone here can tell me what I'm doing wrong or give suggestions as to a step by step setup, I will be forever grateful. Here's what I've tried:
- I tried the whole wap.voicestream.com setting in "connections", then using the "216.155.165.50 then http://216.155.174.84/servlets/mms" as suggested by t mobile - still doesn't work.
- What I have been successful in getting is text messages, but I assume that's not even in the same category as MMS. In fact, I had someone try to send pics to me, and didn't get it at all.
So my questions are:
1) Is anyone using a port other than 9201 for MMS?
2) Is there any settings in this Asian origin phone that may interfere with it working in the US?
3) My Arcsoft MMS Composer version is 3.xx something, but I've seen other WM5 units (like the Apache) that carries a 2.xx version. Is there any incompatibility issue with 3.xx and WM5 that anyone knows of? If so, does anyone know where I can get an older version of MMS Composer? (I think even the t mobile tech people said they're only familiar with 2.xx version)
4) Which arcsoft MMS composer version does the Jamin have (I assume it should be identical to my dopod 818pro, but worth asking.
5) Should I just pay for the internet plan to see if there's an account issue, and not a software/hardware issue?
6) If the phone and txt messages are fine, should I assume it's not a hardware issue, but rather a WM5/software problem?
7) If anyone has a cab file for TMobile USA or direct me to one I'll appreciate it. (I did do a search on this, but the link directed me to a UK setting cab. file, not a US one).
8) There's an icon in the Settings/Connections screen. Other han the Connections icon, there is a GPRS Setting icon. When I click on it, it allows me to choose PAP authentication or CHAP authenication. Does anyone know which should be checked for T mobile in the US? (none of the tmobile techs know what this is).
9) Finally, has anyone been successful using a dopod 818pro (jamin for that matter), to send mms through t mobile USA. Am I alone here?
I want to thank you for any input whatsoever. I want to try everything before I send this back for exchange.
I have a JAMin on TMO USA. The ARC Soft composer version is 3.0.7.19. The JAMin is the first iMate device that has had flawless MMS operation for me. Other devices have been iffy at best. And it definitely isn't a network issue since MMS on my Treo 650 was always perfect. I guess I don't see how you can even do MMS without a data plan since you need to access the internet at the wap.voicestream.com web site. I didn't know that one could do that with just a voice plan. If that is OK then I would be sure that your MMS is using the wap connection not the GPRS connection based on internet2.voicestream.com.
Anyway below are my TMO USA GPRS/MMS Settings which work on the JAMin. If these don't work I would definitely request a new device.
Frank
T-Mobile Internet & MMS Connections Setup, Modified 10/8/05, 2/10/06 for JAMin by FM
1. Start>Settings>Connections>Connections>Tasks Tab
1a. Under first section (My ISP) add a new modem connection-> Modem Tab: "Internet GPRS"/Cellular Line (GPRS)/"internet2.voicestream.com"
1b. Under second section (My Work Network) add a new modem connection-> Modem Tab: "MMS GPRS"/Cellular Line (GPRS)/"wap.voicestream.com"
Proxy Settings Tab: Check "This network connects to the Internet"
Check "This network uses a proxy server to connect to the Internet"
Proxy Server: 216.155.165.50
Advanced: HTTP/216.155.165.50/80
WAP/216.155.165.50/9201
Secure WAP/216.155.165.50/9203
Socks/216.155.165.50/1080
1c. Advanced Tab>Select Networks: Programs that automatically connect to the Internet should connect using: "My ISP"
Programs that automatically connect to a private network should connect using: "My Work Network"
2. Messaging>MMS>MMS Configuration>Preferences Tab-> Retrieve messages immediately/Save sent messages/3 Attempts/
Original Photo Resolution
Servers Tab-> Define a new Server: T-Mobile MMS Server/Set as default
Server Name: T-Mobile MMS Server/Gateway: 216.155.165.50/Port number: 9201
Server address: http://216.155.174.84/servlets/mms/
Connect via: My Work Network
Sending size limitation: 250K
Wap Version: 1.2
Thanks so much for responding. I tried all your steps to a tee (BTW, very thorough instructions, much more so than TMo techs). Still doesn't work. My MMS composer version is 3.0.7.17 vs your 19. You don't suppose that much was upgraded b/w these versions, do you? How did you get these settings anyway? Did Tmobile send it to you, or did you set it up yourself. BTW, do you have the 19.99 plan or the 29.99 plan? I'm just trying to figure it if I should just shell out money for the internet plan just to try out the MMS capability. Damn, really don't want to send this back to Expansys.
I have had the $19.99 unlimited data plan for quite a while now and I don't know anything about the $29.99 plan. These settings are those that I have always used on PPCs such as the Torq 100, PDA2K, JAM, KJAM and now the JAMin and came from trial and error mostly with suggestions from others on here and other forums. I am sure that they are correct.
I really don't use MMS that much and since I have had so much trouble in the past with it trying to send pictures I usually just send them via email attachments using Messaging. That always works and is also free.
I really think that your problem is not having a data plan and I am surprised that the TMO techs didn't mention that. Look at the MMS connection settings - you need to access the Cellular Line (GPRS) - this is a data conection, not voice, and as I said before you need to access the wap web site on the interne for MMS. You can always try the data plan for a day or so and cancel it if it doesn't work but I think that is your problem. I would have all the GPRS settings in place and then have a TMO CSR activate the data plan. You can then test it immediately while the CSR is still on the line by running Pocket Explorer and accessing a web site. If that works then I would try MMS again.
I also hate to send stuff back so hopefully it will work with a data plan,
Frank
I think getting the internet plan is the next step before I send it back. The way the tech explained it to me about using the phone line to do MMS. He said that the setting they gave us (servelets/mms, etc) is kind of a backdoor to the GPRS. Some techs did claim they were successful setting it up the Jasjar (maybe they all neglected to note what kind of plan all these wm5 users have). Does your phone have that GPRS authentication thing? Still can't figure out what it is.
Mine is set to PAP by default. Maybe the techs are right about not needing a data plan. I have just always had one when using MMS so haven't tried it without one. I pay for each individual MMS message - $.10 each I think.
Frank
fmcgirt said:
Wap Version: 1.2
Click to expand...
Click to collapse
I did change WAP ver. from 2.0 to 1.2 to make it work.
And also make sure your MMS connects to wap.voicestream.com not internet2.voicestream.com nor internet3.voicestream.com
I have MMS working on T-mobile w/iMate XDA 2, Dopod 818, iPaq 6515, and Dopod 818 Pro.
Staroip, which T mobile plan do you have? Are you paying anything extra other than the voiceplan?
I have family plan w/ 4 lines. Currently, the line my Dopod 818 pro uses has $19.99 unlimited GPRS (which is not offered anymore). T-mobile has "Total Internet Access" for $29.99 as add-on that comes with unlimiter GPRS/Edge and HotSpot.
My old dopod 818 (aka iMate JAM) is on the line w/o any data plan add-on now but used to have $19.99 unlimited VPN plan. MMS is working fine on those device now.
Have you done the trick for SD card problem, such as not allowing ext-rom installation? Usually, there is MMS patch cab need to be installed in order for MMS to be working.
BTW, on my connection "wap.voicestream.com", I don't use proxy setting.
Is your Dopod 818 pro WWE version or TC version?
Now you're scarying me about the Jam being able to do MMS without any plans. I did do the Sd card thing, but I did launch the MMS cab file. Either way, this wasn't working even before I hard resetted and excluded the ext rom2. This is the WWE version. You think it makes a difference? Now I really have to talk to T mobile soon.
Most camera phones (not PDA) can use MMS w/o data plan.
Here is T-Mobile Wireless Data Configurator
http://tmobileus.wdsglobal.com/phon...aptchaEnabled=true&manufacturerId=41&phoneId=
W/O a data plan, your wap.voicestream.com is still open for MMS even though you cannot browse web sites.
You may find some answers there.
http://www.howardforums.com/forumdisplay.php?f=52
I think I'm going to give up now. I just sign up for the internet plan for 29.99. I was able to surf the web. But guess what, still can't do MMS. Almost hilarious. BTW, you don't think I'm doing something stupid like not composing the MMS message correctly, do you? I just launch MMS, create new, attach a picture, then hit send, right? The send address is always the 10 digit phone number, including area code, right? No country code?
The MMS send address can also be an email address - try that. If not, I don't know what else to suggest. As I told you before MS was always flaky for me on everything expect the Treo 650 and JAMin. Sometimes it would appear to work and never show up at the destination. Or take several hours to show up. Sometimes on receive a message would appear to download successfully but I could never display it. These are also problems reported by others. I always felt lucky when it did work and none of us ever knew what was wrong - not settings or network so we had to conclude that the ArcSoft MMS client must be glitchy.
Frank
OK, here's the latest update. (I'm spending way too much time on this). As a last attempt, I put my sims card into an old sony erricson T68i phone. I was able to send messages, but when I tried to download the picture, it says some error with the network. So I speculated that it may be the SIMS card afterall. I called up tmobile, and they said some of their older SIMS card may not know how to handle MMS. She suggested I go to the Tmobile store to get a new card. Went there, tmobile gave me a free new card, now I'm able to receive pic messages (which I'm pretty sure I was never able to do with the old SIMS), but I still can't send them out. The kicker is, if I pop the sims card into the t68i, I'm able to create and send messages, and the message even goes into the t68i's inbox, but I still can't download it. Then if I take the same card, put it in my dopod, now the dopod can download and view it. WTF? Should I just send it back? This is too frustrating.
For those who tried to help me, here's the latest update. After trying everything with no success, I was about to send it back to expansys, so I figured I'll try it one more time after I hard reset the device. I plugged the settings in, sent the pic... Guess what, IT WORKED. I don't have the slightest clue as to why. Don't know if the reset reconfigured the SIMS, whatever it is, it worked (even after I restored my backup (so I don't think it was a software incompatibility issue either). All I know is, now I'm ecstatic. All I need to do now is figure out what I'm going to do with picture messaging now that I have it. :shock: Again, thank you so much for those of you who tried to help. This is the greatest forum.
I have an O2 XDA mini s as its so called, and an Orange Sim (both UK)
Now I can make/receive calls fine, but when I try to send a message, or goto the "phone" option, I get the message below. Nor do any contacts from my sim show up.
"The phone is not ready. Wait 15 seconds and try again"
Does anyone have some advice to resolve this as its pretty annoying!
I did try a search and got no results, so please forgive me if this is a topic that has been given the run around before.
Regards
Sam
Sounds like the simcard is dirty try taking it out and inserting again happens on probs every1 phone sometime.
Another option would be to go back to your cell provider and request they give you another SIM card
sounds like you might not be getting a strong enough signal to use the phone...or send out messages...consider flashing your radio rom to something higher (do a search for radio rom). radio rom flashing usually won't effect the os or ipl/spl...so you can keep all your existing settings. newer radios have more information on towers...so it has a chance to get a better signal...or at least that's what i've been told...
2.19.11 is common for cingular...but there's a post somewhere on changing something that will let you use higher radios with cingular without too many problems...personally, i'm messing around with 2.69.11 (t-mobile) and i haven't had any problems...
Tried cleaning the sim card to no avail.
As with regards to the radio rom, im sure thats the issue as i can make phone calls fine, so im getting a signal. It just seems accessing the sim card and texting is the issue
Its bugging me because its an awesome phone. Im wondering if its due to it being a different network branded phone to the sim card im using...
Sam
Ozington said:
Im wondering if its due to it being a different network branded phone to the sim card im using...
Click to expand...
Click to collapse
if that's the case, you may need to sim unlock your phone? but if you're making and receiving calls, you should be fine...
if the sim card is old, or the service provider was taken over...or something of that sort, maybe your sim card has a problem...something like this was a problem back in the US when cingular bought out at&t...the problem was resolved by consumers going to cingular to get a 64kb sim card rather than a traditional 32kb...perhaps something of that sort is happening there?
I suppose that is a possibility,
I will try using the unlocking tool, but im not sure it would be the sim as it is only 2 months old. I just didnt like the phone i got with the contract so bought this.
I will certainly try. I kinda wish i'd just bought the Orange version of the phone
Oz
@Ozington. If you can make calls, chances are your phone is already unlocked. Did you bought this phone 2nd-hand? The previous users may have done something to it. Soft reset your system and tell us all your stuff (especially the Radio/GSM displayed) displayed on the first boot screen.
Alternatively, if you want to avoid all O2 crap, hardreset your phone and during init setup, soft reset it (poke it) just after you have done your security settings. If it is not using official ROM (e.g. no O2 stuff around to be seen), make a guess on the ROM used, and you can also try upgrading an official ROM (safe to do so).
Hanmin,
The phone was bought from ebay, but was brand new sealed, all in o2 packaging, the seller stated it was unlocked. It was all factory packed and the seal wasnt broken..
The Device info is as follows:
Rom Version 2.21.4.1 WWE
Radio 02.07.10
Protocol 413.1.03
ExtROM 2.21.4.101
Does this mean anything?
Regards
Sam
I'm doubtful that it is factory sealed and unlocked. From the information you gave (although not those I've asked for), seems that your phone ROM is a bit, old. Go to O2 webpage and download an update for the ROM (I'm not sure, but I think they have an updated ROM).
To check your ROM version, tell me the battery icon on Today screen, is it on the top left or bottom left. Top left battery icon means it is AKU2, the updated version.
To throw a spanner in the works the battery icon is in the top right?
Thanks for your help. What info did i miss out? (Please bear in mind i have no idea what im doing with the more technical side of the phone!)
Regards
Sam
I briefly had this problem as well. In my case, I could also receive text messages, but still could not send. I changed OS's and it was fixed. The problem only seemed to happen with one of the new OS6 roms. It was intermittent, and even resetting the phone seemed to solve the problem occasionally and briefly. I have flashed my device too many times, but think it was the most recent Touchflo version that had the problem for me. I was using radio 2.69 Ipl/Spl 3.08. I hope this might help. Good luck.
Orange SIM & Unlocked T-Mobile MDA Vario
Hi Guys,
Just a quick note to say that I have a similar problem with my new Orange SIM.
All the GPRS works fine, calls send & receive OK, POP3 email works a treat but no text messaging and when I try Start > Settings > Personal > Phone .. I get "The phone is not ready. Wait 15 Seconds and try again"
I have no answers to this but from all the searching I have done over the past few days to try and find a cure this problem seems to be common to Orange SIM cards. All I can think of is that the Call Centre Message Number needs changing to get the txt messaging to work.
The phone has worked fine on other networks - no GPRS but text messaging & phone calls
Any advice gratefully received !!
Hi guys first poster so be nice
I've got the same problem but came from T-Mobile to Orange.
My IPL / SPL is 1.03 so I'm going to upload the newer versions on the fourm to my phone and see what happens tommrow. Havn't got the time at the moment but I'll post up how I get on.
Do you guys think this is a good approch to the problem I've got?
Hi Sasyboy
You posted just after me. I got my phone working great on Orange now. It has taken me 3 days !!
You'll have to be careful on how you do it. I just jumped in and it caused me a lot of work and time. and a long period where I thought it was bricked 'cos the bootloader screen stayed on and I lost all comms with the MDA
First make sure the CID is unlocked, you must read this:-
http://forum.xda-developers.com/showthread.php?t=285435
I wish I had. This may seem a long way of doing it, but you don't want an expensive paperweight do you ??
After you have unlocked the CID and updated everything as per the Dr P stickie (link above) and it is working, you then need to get the Wizard_Love ROM upgrade. I tried after doing all the Mr P instructions in the stickie but still kept getting the "Phone is not ready...." so I decided I then needed the Wizard_Love ROM upgrade. This took me ages to find, I tried to d/load it via uTorrent but only got 25% and then found it on a Russian website - anyway I have it now, and as I said you'll need it, PM me and I'll get it to you.
You will have to download several files and set half a day aside. If you are struggling PM me and I'll get the files to you as I have them now.
I just need to get the Ornge MMS settings right and then all is fine. GPRS, POP3 email, Internet, Txt messaging OK now, SIM manager works fine (didn't even have it before!) and can access all phone settings for call divert etc
Good luck. Any queries I may be able to help, but I'm no expert. I have spent hours looking at this forum and all the answers are there it is just getting them in the right order.
How do all,
Really happy I updated everything and now it all works fine. Thanks to the community. I love this phone and now with updates it's even cooler.
I purchased an HD2 from eBay, it was locked to T-mobile. I immediately purchased an unlock code, installing my old iPhone sim (making O2 aware of what I was doing) and punching in the unlock code. All appeared well, however it won't connect to the telephone network. I'm getting the GSM icon and I can strangley check emails when out and about sometimes. But I can't make nor receive calls.
I've taken the T-mobile ROM off and replaced it via HSPL with ...
RUU_Le2_UK_1.43.206.4_Radio_Signed_15.26.50.07U_2.04.50.22_2_Ship
Which is the standard O2 ROM. It throws up the following error when searching for networks and trying to connect to O2.
"cannot register on selected network, choose another network".
I've tried everything and I'm just about losing it, smashing the phone passed my mind at one point.
I've tried my sim in another O2 HD2 and it worked fine, on all account. His O2 sim didn't work in my phone, which is annoying. So the issue is with the handset.
Before I go insane, I don't suppose someone knows a very easy solution to this issue?
Regards,
Sii
Info....
OS Version - 5.2.21864 (21864.5.0.81)
Manilla Version - 2.5.192.02525.0
ROM Version - 1.43.206.4 (70315) WWE
Radio Version - 2.04.50.22_2
Protocol 15.26.50.07U
It's sat next to me on the desk with an exclamation mark on the network icon but the mobile web icon is connected.
Very srtange.
automatic network selection brings back a failure to connect, however manual selection brings back all UK providers, selecting O2. I get "cannot register".
I wonder if it's something to do with O2 barring the handset? Brand new before I opened it. Also it was locked to T-mobile.
There must be a very simple explanation for this I hope.
Sounds like you may have to contact T-mobile for an unlock code.
TomH01 said:
Sounds like you may have to contact T-mobile for an unlock code.
Click to expand...
Click to collapse
I've paid this company ....
[unlockdata dot co dot uk for a code and have used it, however that does appear to be the issue from what I can see.
They sent me a code, when placing my O2 sim in the phone asked for it, I entered it and all appeared well. However it must not be the case deep down in the phone somewhere.....
are you sure it hasnt been blocked by t-mobile? Could well be an insurance scam: data usually works on blocked phones whereas GSM doesn't.
Well I've took my O2 sim card out and stuck my T-mobile one back in and the T-mobile one works and the O2 one doesn't, but I can't make calls.
Did some diggging that this ....
I've not been able to use the phone due to it actually being barred from service. Please use the below link ..
www . checkmend . com / uk / verify
With the certificate ID of - CM4510856-D4848
Looks like it's not stolen or lost, but just barred. I wonder why.
Is there any way I can get this removed?
Its blocked then: blocked and barred are the same thing. More than likely the seller has sold the device then immediately reported it lost/stolen to claim a new one and thus not only have a new phone buy also a nice slice of cash in their back pocket.
There is no way that the phone will be barred without having been reported as either lost or stolen and there is also no way of having it unblocked unless you are the original owner, haven't made an insurance claim, and ring T-mobile with the blocking password provided when the loss was first reported to the police.
Personally I recommend you lodge a claim with PayPal immediately as any other line of enquiry will only serve to delay the inevitable: you will not get the phone unblocked.
Best of luck sorting it out.
Complaint logged with Paypal, just have to wait and see what comes of it. Included the link to the file saying it's barred, let's see what the seller has to say about that.
c*ck omlette that he is
Thanks so much for the info and shoulder to cry on, heh heh.
All the best, Sii
Good luck with it mate, hope you get it sorted quickly.
Well I spoke to T-mobile and they said "no idea why we blocked it, it's not listed as stolen or anything, there you go, unbarred".
I can make calls on my T-mobile sim, however it still REFUSES! to connect to O2, even though I've put in the unlock code supplied by the company listed above.
Spoke to O2 customer support and T-mobile, no bars on the phone, no issues are barring by either provider. Just refuses to connect to O2.
Any ideas?
If not, anyone want to buy a £360 2 day old HD2?
siilomax said:
Well I spoke to T-mobile and they said "no idea why we blocked it, it's not listed as stolen or anything, there you go, unbarred".
I can make calls on my T-mobile sim, however it still REFUSES! to connect to O2, even though I've put in the unlock code supplied by the company listed above.
Spoke to O2 customer support and T-mobile, no bars on the phone, no issues are barring by either provider. Just refuses to connect to O2.
Any ideas?
If not, anyone want to buy a £360 2 day old HD2?
Click to expand...
Click to collapse
i would try and get a different SIm from o2 maybe?
or even try flashing a different radio.
Audio Oblivion said:
i would try and get a different SIm from o2 maybe?
or even try flashing a different radio.
Click to expand...
Click to collapse
I've had 3 sims from O2 already this week, they've been really cool about it.
I've also had to ROMS on, the original t-mobile one, and the latest HTC ROM too.
I can't for the life of me figure out what the problem is, it's very annoying.
I may just put it up for sale on the bay of E, it works perfectly on T-mobile.
I'll try some other flashes this evening and see if that fixes it, however I don't think it will. FUnny thing is that it won't connect to the network but the large [G] connects, which does make me believe it's something radio based.
Been told to check the following ....
Yes in the sim card options type mepd
Network active - locked
Network disabled / inactive - unlocked
ANy ideas how?
Bit of an obivous thing really, but did you have to go through connection setup when you put the O2 SIM in?
johncmolyneux said:
Bit of an obivous thing really, but did you have to go through connection setup when you put the O2 SIM in?
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Click to collapse
Yes, and it won't connect/register/logon/access the O2 network.
This is the confusing thing, it can see the network but won't register with it
im not sure exactly which ROMS you have tried so i dont know whether they would have included a radio update... to be sure flash the radio ONLY!
Audio Oblivion said:
im not sure exactly which ROMS you have tried so i dont know whether they would have included a radio update... to be sure flash the radio ONLY!
Click to expand...
Click to collapse
Can anyone on O2 UK please list the Radio flash they're using and working with?
I did list the ROM I'm currently using in my first post.
I tried this with the originally installed T-mobile ROM (unknown details, apologies) the latest HTC ROMs (United Kingdom 1.48.405.2 and WWE:1.66.405.2) direct from their UK site and then the O2 listed in my first post.
I'll give everything another go tonight, seriously running out of steam on this topic though
siilomax said:
Can anyone on O2 UK please list the Radio flash they're using and working with?
I did list the ROM I'm currently using in my first post.
I tried this with the originally installed T-mobile ROM (unknown details, apologies) the latest HTC ROMs (United Kingdom 1.48.405.2 and WWE:1.66.405.2) direct from their UK site and then the O2 listed in my first post.
I'll give everything another go tonight, seriously running out of steam on this topic though
Click to expand...
Click to collapse
Im on 02 using radio 2.06.50.04 on mr.vandalay's Leo Lite V2.1 WWE Rom (highly recommended) With HSPL and works like a charm only mod ive need to do is the reg tweek to get mms full size.
Hope this helps mate good luck
mynamesteve said:
Im on 02 using radio 2.06.50.04 on mr.vandalay's Leo Lite V2.1 WWE Rom (highly recommended) With HSPL and works like a charm only mod ive need to do is the reg tweek to get mms full size.
Hope this helps mate good luck
Click to expand...
Click to collapse
Excellent, thanks so much for the information, I'll give that a stab when I get in after work. To save me hunting around, I don't suppose you'd be so awesome as to link to the ROM
Thank for everything guys, I just hope this ROM update fixes something ....