Database Users

Strange e-mail problem please help..

Ok I set up a POP email account on the phone using one of my isp email accounts. At first everything was fine, I can send and receive mail without a problem. I noticed it stoped sending mail all of a sudden. I thought it was a program I installed on the phone, but I was not sure. Today I plugged my phone into my PC and the email message I had in the outbox was sent. I disconnected the phone from the computer and I tried to send another email it would not send.
Why would the phone send the e-mail when I am connected to the computer, but when I disconnect it will not send it. Is it using my internet connection from the computer when it is synced?? I am lost I hope someone can lead me in the right direction.

anyone?

Yes it can and does use your internet connection whilst synced to the pc, you can browse the internet this way. Question is why it stopped while not connected, have you checked your gprs settings, can you browse internet via gprs, edge or whatever you use?

meschle said:
Yes it can and does use your internet connection whilst synced to the pc, you can browse the internet this way. Question is why it stopped while not connected, have you checked your gprs settings, can you browse internet via gprs, edge or whatever you use?
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I can still connect to the internet when I'm not connected to my PC. Do you think it changed something in the phone, the first time I connected through my pc? The question is what. I have to completely wipe out the phone in oreder to get this to work again. Like reflash the rom again. It may be something simple, but I am still at a loss.

I figured out why this is happening. My isp does not support authentication, so I can not check my mail out of the network via pop set up. Once I hooked my phone up to my pc I was connectiong through pc to my isp and the emails were being sent. :roll:

WIFI & Pushmail - I searched and found non conclusive an

I've set up mail2web account and configured activesync on my mobile with mail2web settings for push mail.
I've been unable to get any mail "Pushed" to my device that way when I'm connect with WIFI. I have to go to acivesync on mobile and click on "Sync" and only then do the emails get downloaded to the device.
I've been searching through the archive and I actually found people saying you cannot use Wifi with pushmail. But also found replies of some claim they are getting their mail pushed while being connected only with Wifi and not GPRS.
Keep in mind at this time my device doesn't have GPRS so I have no other choice but to use Wifi. More so, it would seem very idiotic to program pushmail to specifically not work through Wifi. After all why not? Wifi is a lot faster, and if you're at the office or an hotspot somewhere it would seem much more logical to get the mail with Wifi than with slow GPRS. but I wouldn't be surprised if MS didn't think about that.

push mail won't work with WIFI
use cellular line and it works straight away

Or use Blackberry or Goodlink or any other push e-mail solution.
You can also move to the Nokia implementation using ActiveSync for push-email on the E61 and that will work with WiFi :twisted:

I think push email does work on Wifi.
The only thing is that my GPRS connection pops up automaticly. But when I want to send a large email, i need to disconnect GPRS several times in order to send it over Wifi
arjan

This irritated me as well, but I've found that if you modify the ActiveSync schedule to sync every 5 minutes instead of "as items arrive" you can connect to Exchange servers over WiFi.
You won't get true push email, but it's still better than nothing

check out the mobile team blog. Push on activesync is hardcoded to use cellular only. nothing you can do will get it to work on wifi.

Microsoft Direct Push - Question

Hi, I'm using WM6.0
I have several question about Microsoft Direct Push, I greatly appreciate if anyone can answer these questions:
I just setup a direct push through my company's exchange server. Everything works fine but I don't get it:
1. I set my Activesync to sync "As items arrive". Then GRPS will start and start sync'ing with exchange but it will stay on and won't disconnect. Is this normal? GPRS is very expensive in my country, I can't afford to have it on all the time.
2. If I disconnect GPRS and close Activesync, when I reopen it, the configuration of Activesync changes from "As items arrive" back to "Manually" > is this normal?
3. If I set it as "Manually" and close the Activesync and disconnect GPRS and try to send an email to myself. It will not push the email like I expected. I have to either go to COMManager and click on "Microsoft Direct Push", which will turn on my GPRS and will make it stay connected to GPRS.
4. If I use WiFi and send an email to myself, I will not get push email. Unless if I go to Activesync and press "SYNC"
5. If I use BT connection to my laptop and start Activesync. It will only sync with server when Activesync sync'ing with computer.
6. Why does Direct Push doesn't work like a Direct Push, it's more like a Direct Pull to me? I always thought that Direct Push meaning that it will connect to GPRS and retrieve an email and disconnect. JUST LIKE MMS.
7. Is there a way to make it a real Direct Push? like it will connect to GPRS only when I'm about to receive an email. Or it will push the email when I'm connected to WiFi?
Thank you for your help. Any comment or any explanation will do. If anyone has a website that explains this, it'll be great also. I have done researches as usual before I post this email but I can't find any answer.
Thx again

Direct Push and 3G-GPRS
Hi,
Same problem and same question about direct push.
I bought a tytn with WM5 to Orange (France). With VM5, the synchronisation is ok with usb and GPRS / 3G also : The 3G goes up as soon as the usb is disconnected and falls down as soon as USB is re-connected up.
With USB, the scheduling is about 5 mns. With 3G this is really "As items arrive".
Today I use WM6 (schap' s 3.54b) with ROM radio 1.51.00.10. The difference with WM5 is the following: 3G / GPRS with pushmail is ok, but when I connect up the usb, the 3G connection remains active, but I think that it is not used by activesync. I'm not sure.
I think that the directpush works only with the 3G, never with wifi, bluetooth or usb.
However, I do not know what has an influence on connection. Is this WM6, the version of protocol or the version of ROM radio? I have not found any doc yet.
If you have any suggestion...
thanks too

Yes, I read from somewhere that push mail will not work over WiFi or USB. When you are using WiFi or USB, you must click SYNC manually to sync with exchange. It will not push the mail.
I hate that fact that the GPRS won't disconnect after getting an email. MMS works that why, why can't push mail be that way?
GPRS is very expensive in Singapore. I wouldn't use it for Push Mail. I just have to make sure that it's doing it manually not "AS ITEMS ARRIVE". That will hurt my pocket and kill me slowly with bills.

A simple explanation would be necessary...
What is push mail ?
Push mail is when the server send a signal to your device so the latest can sync an retrieve any new event signaled. What it means is your device must be reachable from the outside world : your device NEEDS an IP address.
So yes, GPRS (EGDE, 3G, whatever...) needs to be activated all the time, or else the server won't know how to send a signal to your device.
This is like asking someone to send you some package without giving him the address...
You can replace the GPRS with a Wifi link, btw it would need to be always on, and I mean real ON, not the device falling a sleep. The PDA would run out of power in less than 2 hours.
Via Activesync ? Good try. Unfortunally although the device has an IP address, this one is not reachable outside from the computer. Only Activesync classical synchronisation can do the job.
Hope this help.

foxenesys said:
A simple explanation would be necessary...
What is push mail ?
Push mail is when the server send a signal to your device so the latest can sync an retrieve any new event signaled. What it means is your device must be reachable from the outside world : your device NEEDS an IP address.
So yes, GPRS (EGDE, 3G, whatever...) needs to be activated all the time, or else the server won't know how to send a signal to your device.
This is like asking someone to send you some package without giving him the address...
You can replace the GPRS with a Wifi link, btw it would need to be always on, and I mean real ON, not the device falling a sleep. The PDA would run out of power in less than 2 hours.
Via Activesync ? Good try. Unfortunally although the device has an IP address, this one is not reachable outside from the computer. Only Activesync classical synchronisation can do the job.
Hope this help.
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Then, how can you explain how MMS work? How can the GPRS turn on automatically when there is an MMS and disconnects after it finishes downloading the MMS?
Doesn't Blackberry do that?

bankir said:
Then, how can you explain how MMS work? How can the GPRS turn on automatically when there is an MMS and disconnects after it finishes downloading the MMS?
Doesn't Blackberry do that?
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For blackberry, you need a gateway to format all messages from exchange to cell phone.
Only to supplement explanation: The pda opens a session via the 3G on exchange server.The channel is so supported opened. At the arrival of a message exchange point out in the pda that he must synchronize. Then it is the habitual process activesync...
But i don't know why the 3G connection isn't disconnected when i plug the craddle. May be the version of protocole version ?

Blackberry also has an always on GPRS connection/

Prophet WIFI Basics

I've searched the forum using "free wifi" and variants and so far haven't found the guidance I need -- thank you for your patience...
I recently bought/returned a blackberry wifi device when I found out that you can't just turn it on and surf the web using your home or cafe' wifi node. Rather you have to subscribe to a data plan and pay just to access your own home wifi node.
What about the Prophet? Can you just turn it on, configure it to your local wifi setting, and surf the web via wifi without a data plan with any provider?
Secondly (and please excuse my ignorance), does "push email" mean sending email from the unit, rather than, say, using a webmail page to send email?
...and related to this: can the Prophet just plain send email using a client installed within the Prophet, via any-old-wifi node?
Thanks for your kind understanding...!!

well wi-fi means you can connect to wireless networks and psuh email is a sistem of always on email where the e-mail is actively transfered.

[Q] Send/receive mail over wifi - possible?

When I click on send/recieve, the phone always switches to 3G to collect email. Even when WIFI is active. No other application does this, they all are happy to use Wifi (including that weather thing).
In fact if I manually disable 3G, activate Wifi and then try to collect mail, there is an error. Is this HTC 'protecting' their customers from doing a 'send' in case they don't have smtp rights...?? A bit annoying when you have authenticated smtp set up specifically for this situation.
So... anyone know how can I get the phone to simply use WIFI for email send/receive if available and otherwise turn on the 3G? For roaming this is quite important...

Eigertop said:
When I click on send/recieve, the phone always switches to 3G to collect email. Even when WIFI is active. No other application does this, they all are happy to use Wifi (including that weather thing).
In fact if I manually disable 3G, activate Wifi and then try to collect mail, there is an error. Is this HTC 'protecting' their customers from doing a 'send' in case they don't have smtp rights...?? A bit annoying when you have authenticated smtp set up specifically for this situation.
So... anyone know how can I get the phone to simply use WIFI for email send/receive if available and otherwise turn on the 3G? For roaming this is quite important...
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Have you got the DNS server set correctly in the WiFi settings? When I'd failed to do this my HD Mini insisted on connecting to 3G all the time. Once I realised and corrected this, I can send and receive email on WiFi with no problems.
I assume you connect to the WiFi router before starting the email send/receive process? Just a thought!

mkstevo said:
Have you got the DNS server set correctly in the WiFi settings? When I'd failed to do this my HD Mini insisted on connecting to 3G all the time. Once I realised and corrected this, I can send and receive email on WiFi with no problems.
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I can update the weather, browse the internet etc - all over Wifi with 3G turned off. But as soon as I do a send/receive, it wants to use the 3G. As far as I can see, the connection settings are correct (else I could do those other things) but its interesting to hear that you are able to send/receive over Wifi.
mkstevo said:
I assume you connect to the WiFi router before starting the email send/receive process? Just a thought!
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Yes - thanks for checking! I also have checked that the wifi is active and working (e.g. by browsing to a webpage in Opera) before the send/receive - but it still keeps switching on the 3G when I do this.

I use Gmail on my HD Mini, via POP. I can't think of anything useful to suggest really.
Only:
Is the mail service you are trying to connect to available via WiFi? Is there any chance that the mail service requires use of the 3G modem for authentication purposes? If you were using your mobile network email service, it might only provide this via the 3G service.
Is the POP3 protocol set to only use the 3G (GPRS) modem? I think this might be found under Settings/Menu/All Settings/Connections/Manage Existing Connections.
Good luck!

i've got the same problem. i can't send/receive email's with wifi.

tico- said:
i've got the same problem. i can't send/receive email's with wifi.
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Very strange... What exactly is the problem?