Ok I set up a POP email account on the phone using one of my isp email accounts. At first everything was fine, I can send and receive mail without a problem. I noticed it stoped sending mail all of a sudden. I thought it was a program I installed on the phone, but I was not sure. Today I plugged my phone into my PC and the email message I had in the outbox was sent. I disconnected the phone from the computer and I tried to send another email it would not send.
Why would the phone send the e-mail when I am connected to the computer, but when I disconnect it will not send it. Is it using my internet connection from the computer when it is synced?? I am lost I hope someone can lead me in the right direction.
anyone?
Yes it can and does use your internet connection whilst synced to the pc, you can browse the internet this way. Question is why it stopped while not connected, have you checked your gprs settings, can you browse internet via gprs, edge or whatever you use?
meschle said:
Yes it can and does use your internet connection whilst synced to the pc, you can browse the internet this way. Question is why it stopped while not connected, have you checked your gprs settings, can you browse internet via gprs, edge or whatever you use?
Click to expand...
Click to collapse
I can still connect to the internet when I'm not connected to my PC. Do you think it changed something in the phone, the first time I connected through my pc? The question is what. I have to completely wipe out the phone in oreder to get this to work again. Like reflash the rom again. It may be something simple, but I am still at a loss.
I figured out why this is happening. My isp does not support authentication, so I can not check my mail out of the network via pop set up. Once I hooked my phone up to my pc I was connectiong through pc to my isp and the emails were being sent. :roll:
Related
For the last two days, when I connect my K-JAM to a computer, ActiveSync connects. After a few minutes, GPRS connects, but not really.
ActiveSync looks like it is syncing, but it is not sending any records. Email accounts are not updating because it isn't really connected to AS or to GPRS, so neither works. I can also use PocketController (which uses ActiveSync) and I can explorer the K-JAM during this time.
This happened when I first got it and I don't remember how I fixed it.
Any thoughts?
Once connected to the Pc you wont be able to access the net via GPRS on your wizard. Regarding the problem of active sync not actually doing anything, have you ever performed a successful sychronisation, if not it could be that your firewall is interfering.
Do post a follow up and shall see what further can be suggested.
rgs
Jim
Yes, I have been syncing for a month with the K-JAM.
Unfortunately, that is the problem. I am not trying to connect to GPRS, I would rather use AS when connected tot he PC. It looks like it is connected to both, but in reality it is connected to neither. I have to disconnect, turn off the GPRS (which starts working when not connected to the PC) and then reconnect. I can then sync and within a few minutes the GPRS comes back. And it stays in the "in between" mode where neither connection works.
I don't recall installing anything new...doesn't mean I didn't though...perhaps something that is set to connect but isn't smart enough to use the ActiveSync connection?
It does that on my work PC and my home PC, so I am assuming it is something on the K-JAM and not something in the PCs. Both are running AS 4.1.
I know I had this before and did somethign to resolve it...but for the life of me I can't remember what I did.
Hi, I'm using WM6.0
I have several question about Microsoft Direct Push, I greatly appreciate if anyone can answer these questions:
I just setup a direct push through my company's exchange server. Everything works fine but I don't get it:
1. I set my Activesync to sync "As items arrive". Then GRPS will start and start sync'ing with exchange but it will stay on and won't disconnect. Is this normal? GPRS is very expensive in my country, I can't afford to have it on all the time.
2. If I disconnect GPRS and close Activesync, when I reopen it, the configuration of Activesync changes from "As items arrive" back to "Manually" > is this normal?
3. If I set it as "Manually" and close the Activesync and disconnect GPRS and try to send an email to myself. It will not push the email like I expected. I have to either go to COMManager and click on "Microsoft Direct Push", which will turn on my GPRS and will make it stay connected to GPRS.
4. If I use WiFi and send an email to myself, I will not get push email. Unless if I go to Activesync and press "SYNC"
5. If I use BT connection to my laptop and start Activesync. It will only sync with server when Activesync sync'ing with computer.
6. Why does Direct Push doesn't work like a Direct Push, it's more like a Direct Pull to me? I always thought that Direct Push meaning that it will connect to GPRS and retrieve an email and disconnect. JUST LIKE MMS.
7. Is there a way to make it a real Direct Push? like it will connect to GPRS only when I'm about to receive an email. Or it will push the email when I'm connected to WiFi?
Thank you for your help. Any comment or any explanation will do. If anyone has a website that explains this, it'll be great also. I have done researches as usual before I post this email but I can't find any answer.
Thx again
Direct Push and 3G-GPRS
Hi,
Same problem and same question about direct push.
I bought a tytn with WM5 to Orange (France). With VM5, the synchronisation is ok with usb and GPRS / 3G also : The 3G goes up as soon as the usb is disconnected and falls down as soon as USB is re-connected up.
With USB, the scheduling is about 5 mns. With 3G this is really "As items arrive".
Today I use WM6 (schap' s 3.54b) with ROM radio 1.51.00.10. The difference with WM5 is the following: 3G / GPRS with pushmail is ok, but when I connect up the usb, the 3G connection remains active, but I think that it is not used by activesync. I'm not sure.
I think that the directpush works only with the 3G, never with wifi, bluetooth or usb.
However, I do not know what has an influence on connection. Is this WM6, the version of protocol or the version of ROM radio? I have not found any doc yet.
If you have any suggestion...
thanks too
Yes, I read from somewhere that push mail will not work over WiFi or USB. When you are using WiFi or USB, you must click SYNC manually to sync with exchange. It will not push the mail.
I hate that fact that the GPRS won't disconnect after getting an email. MMS works that why, why can't push mail be that way?
GPRS is very expensive in Singapore. I wouldn't use it for Push Mail. I just have to make sure that it's doing it manually not "AS ITEMS ARRIVE". That will hurt my pocket and kill me slowly with bills.
A simple explanation would be necessary...
What is push mail ?
Push mail is when the server send a signal to your device so the latest can sync an retrieve any new event signaled. What it means is your device must be reachable from the outside world : your device NEEDS an IP address.
So yes, GPRS (EGDE, 3G, whatever...) needs to be activated all the time, or else the server won't know how to send a signal to your device.
This is like asking someone to send you some package without giving him the address...
You can replace the GPRS with a Wifi link, btw it would need to be always on, and I mean real ON, not the device falling a sleep. The PDA would run out of power in less than 2 hours.
Via Activesync ? Good try. Unfortunally although the device has an IP address, this one is not reachable outside from the computer. Only Activesync classical synchronisation can do the job.
Hope this help.
foxenesys said:
A simple explanation would be necessary...
What is push mail ?
Push mail is when the server send a signal to your device so the latest can sync an retrieve any new event signaled. What it means is your device must be reachable from the outside world : your device NEEDS an IP address.
So yes, GPRS (EGDE, 3G, whatever...) needs to be activated all the time, or else the server won't know how to send a signal to your device.
This is like asking someone to send you some package without giving him the address...
You can replace the GPRS with a Wifi link, btw it would need to be always on, and I mean real ON, not the device falling a sleep. The PDA would run out of power in less than 2 hours.
Via Activesync ? Good try. Unfortunally although the device has an IP address, this one is not reachable outside from the computer. Only Activesync classical synchronisation can do the job.
Hope this help.
Click to expand...
Click to collapse
Then, how can you explain how MMS work? How can the GPRS turn on automatically when there is an MMS and disconnects after it finishes downloading the MMS?
Doesn't Blackberry do that?
bankir said:
Then, how can you explain how MMS work? How can the GPRS turn on automatically when there is an MMS and disconnects after it finishes downloading the MMS?
Doesn't Blackberry do that?
Click to expand...
Click to collapse
For blackberry, you need a gateway to format all messages from exchange to cell phone.
Only to supplement explanation: The pda opens a session via the 3G on exchange server.The channel is so supported opened. At the arrival of a message exchange point out in the pda that he must synchronize. Then it is the habitual process activesync...
But i don't know why the 3G connection isn't disconnected when i plug the craddle. May be the version of protocole version ?
Blackberry also has an always on GPRS connection/
My phone has stopped being able to send/receive e-mail and the internet all of a sudden doesn't work. I have an 8525, AT&T Cingular in the Dallas area using MediaNet. It worked fine yesterday, but today it's a no go at all. Any ideas? I've tried re-installing a MediaNet Cingular CAB, but to no avail. Tried Connection Set-up too. Nothing. Sometimes I get the "H" for connection at the top and sometimes the "G". Neither seems to allow for transfer.
Okay, so I tried plugging the phone into my compute via actisync and I can now connect to the internet on the phone. I can't use send/receive e-mail because it says "Error Synchronizing". I heard you need to close Actisync to fix this so I unplugged the usb cable to the computer. Now I don't get Internet and receive the same error on e-mail as I did before "Cannot connect to incoming mail server".
Problem solved. My MEdiaNet WAP settings somehow got changed unbeknownst to me. Go figure.
Is there a way to stop automatic send/recieve of email when connecting the HD2 to the PC via sync center? I only ever want to check for emails manually when travelling. When I connect my HD2 to the PC via sync it always pops up a message to enter the username and password for the email account (I don't store my password in case my phone is lost). I have set it to only manually send/recieve email in the options but this only seems to be for it connecting over 3G and doesn't stop it connecting when connected to my PC. Is there a way to disable it? It's very annoying.
Cheers,
Richard.
Same problem here.
Did you find a solution meantime ?
Hi guys. once more I'm trying to find whats preventing my email account to connect using the wifi connection. It seems as it will only connect through 3g data connection. I've tried everything. the only thing I can think of now is that there's a problem with the wifi modem driver because as you can see in the pic below it wont appear as a modem connection:
can anyone check is they have another option there that I dont?
It'd be very appriciated. Thanks!
i face the same problem, I couldnt send email using wifi except 3G.
Well than lets find out whats wrong! Do you have those same options like I have?
I think that people that have a working email client should have another option there for the broadcom etherenet card and I want to compare.
Why are you going so "deep" in the "useless" settings?
Set your network cards to connect to "the internet", not "work", and set the email client to use "the internet"... and everything will work together nicely.
It does not work that way. When I send/recieve I get this messege:
Cannot connect
Dialed:
The answering modem has disconnected. To check your modem connection settings and change them if needed, tap settings.
Bump.
Cant someone just look and tell me wheter he has the same options like the pic in the first post? maybe he has diffrent/more options?
yosi199 said:
It does not work that way. When I send/recieve I get this messege:
Cannot connect
Dialed:
The answering modem has disconnected. To check your modem connection settings and change them if needed, tap settings.
Click to expand...
Click to collapse
That would mean your 3G connection doesn't work either... but you did say it was working earlier, right?
I'm on WM 6.5 and the screen is different. But in the options I only have 3, Bluetooth is absent.
BUT that screen is not related to wifi at all, so your problem should not be there.
This connection screen is set by the configurator for your country/operator to get the data/mms connection settings. If those work, the problem is somewhere else.
If it helps .... I only have the 3 options you have. BUT I am pretty sure that the screen shot you showed has nothing to do with your ability (or inability in this case) to establish a wifi connection.
I re-set up my Telstra WAP connection and then my Active Sync settings in order to connect to Exchange as it did not connect straight out of the box (gotta love Telstra!) but all is working now that I have selected "The Internet" and have the right Telstra settings ....
Sorry I cant help anymore ... hope you find a solution though!
yosi199 said:
It does not work that way. When I send/recieve I get this messege:
Cannot connect
Dialed:
The answering modem has disconnected. To check your modem connection settings and change them if needed, tap settings.
Click to expand...
Click to collapse
I had the same problem last night at home, and quick resolution was to reset the WiFi access point. I know for a fact that it's not the HD2 because occasionally I had the same problem with my old phone (Nokia E60).
However, I too was puzzled by the message you are quoting. If WiFi does not work, the HD2 should fall back on 3G / GPRS / GSM, which in this case it does not.
I'm not sure whether your problem too may be related to the access point. If I were you I would:
a) Turn WiFi off on the HD2 and check that mail works fine;
b) Check that you have set your WiFi connection and your email client on the HD2 as suggested by kilrah earlier (to connect to "the internet", not "work", and set the email client to use "the internet")
c) Turn WiFi on and check that the HD2 does indeed connect properly to the access point (green tick mark next to the SSID). If it doesn't try resetting the access point.
d) If it does, check that email works as expected (which at this point should be the case).
Hope this helps.
The most "effective" -simplest- solution i was able to find to the problem is to "duplicate" the email account.
The "duplicate" accout was created "while i was connected to the internet via wifi".
Actually this "alternative" account was created - obviously with a different "name" - to be able to clearly identify it and different smpt - to be able to send messages via the adsl provider-.
Now when i want to check the mail via 3g i use one account while when i want to connect via wifi i use the "alternative" account.
This way you may have every now and than the problem of duplicate incoming messages which need to be manually erased but at least don't have to make too elaborate modifications to the settings prior to access the mail.
I have the same problem but the other way arround. I mean that my Gmail account won't sync unless I'm on Wi-fi . Through Gprs it won't work !! I get a "Cannot Connect" message. HELP ME