G1 Keyboard bug? multiple keys being 'pressed'... - G1 General

Hi All,
First, let me introduce myself. I'm a software developer (C#/ASP.NET primarily) from Melbourne, Australia. I've had my HP rw6828 for a few years now and have found xda-dev to be a fantastic wealth of information. I've flashed this phone countless times with many different ROMs, and poked around 'under the hood' with the registry etc and played around with getting TouchFLO working, etc.
Anyway, just bought a (barely) used (still had original screen protector etc on) G1 from eBay (from the US). Got it yesterday and while it's a great phone I'm not sure if the issue I'm having is hardware or software related.
Basically, sometimes (I can't yet determine whether it's just random or if something causes it... I'm still experimenting) when I push certain keys, it's like two keys are being pushed at the same time. For example, I push the [W] key and it types "6w". Makes typing "www." for web-browsing a royal PITA! The reverse also appears to be true, i.e. i push [6] and it also types "6w".
Several keys are messsed up like this, for example [1] or [y] results in "y1", [2] or [5] results in "52", or [n] results in "ns", etc.
I'm totally new to Android and the G1, and this is how I bought it, but Settings > About Phone shows the following:
Model Number: HTC_Dream
Firmware version: 1.1
Baseband version: 62.33.20.08H_1.22.14.11
Kernel version: 2.6.25-01845-g85d4f0d [email protected]#27
Build number: 1.51.0.1 PLAT-1.0 126986 test-keys
Can anyone shed some light on the topic?
Cheers,
Sam.

I would think it would be a software related issue. If you are familiar with rooting, flashing, etc, try flashing to RC29 then installing a JF modded firmware or a Haykuro build firmware.

It looks like hardware
Unfortunately it appears to be a hardware fault actually. I noticed that it was working correctly, then i opened and closed the screen and it was broken again. I then gave it a gentle twist, i.e. the whole housing, and it was okay. I'd say there's a bad connection inside. I was really hoping for a software bug so that i could easily fix it, but at least I now know the cause I might open it up and take a look.
Thanks for your suggestion anyway.

If its a bad connection (as you believe), then that is the easiest thing to fix. Just open it up and reconnect the various connections.
However, I wouldn't conclude that it is hardware just by what you've experienced. Opening, closing, or twisting shouldn't have any effect on the keyboard since it is just the DISPLAY that moves.

Where did you get your phone? I would think it is a hardware issue and would require either servicing or a replacement.

daveid said:
Where did you get your phone? I would think it is a hardware issue and would require either servicing or a replacement.
Click to expand...
Click to collapse
eBay, used. Since I gave it a bit of mechanical adjustment, it's been fine.
Out of interest though, can anyone tell me (from what I posted in the first post) what exactly I'm running on this phone? I.e. is it a form of the original OS, or is it a cooked version?
Cheers,
Sam.

Try googling the kernel version #. Bunch of hits on that. I only looked for a minute or two, but looks like it could be a german RC-9?

did it hold up
I noticed that this post was from awhile ago, and I was wondering if adjusting the inners fixed it and for how long. I just recently bought one on ebay and it too is having the same problem. Also how hard was it to get to the connector that needs to be adjusted?

I have this problem some time ago (2-3 weeks ago) when my phone come back from service. You can try to repair it by strongly shaking (but be careful to don't throw it on f.e. wall ). Several times this repairs phone for hour or two, but after two days the problem has gone permanently and my phone still works perfectly.
This problem is related to one of connectors in phone. I tried to root, flash another ROM but only strong shaking something helped.

Related

Screen fading to white ongoing issue- MONEY AHEAD!

Hi all,
I need help,suggestions,anything with an issue I've had for a while. Since the time I started loading WM6 the screen has been randomly fading to white. I have LSVW latest rom 22/4 SE and 1.40.10 radio and 1.40oli although it doesn't matter what rom you load. I tried going back to WM5 and its better but now still fades to white as well.
on advise from oli and legolas I purchased a new battery but still have the same issue.
I have dropped my phone once which resulted in a crack to the right of the DEL/CR keys so could it be a HW issue and if you think so is it one I could open up the phone and fix?
Any and all help appreciated
IN FACT IF SOMEONE CAN RESOLVE THE ISSUE I WILL DONATE SOME CASH TO THEM!
test
Im updating to
LVSW 4-23 Full, Radio 1.40.30.00, SPL 2.10.Oli, IPL 1.04
seeing if any difference comes out.
This is not the first time this issue has been reported:
http://forum.xda-developers.com/archive/index.php/t-301003.html
The conclusion is that it's hardware related. It may be as simple as one of the internal ribbon connectors having a less than firm connection. It may be brought on my anything from physical movement or pressure to internal pressure if the device gats warm. However, it is possible that there is a failing component. IMHO, a case of take it for replacement/repair or first check connectors if your brave and not worried about a warranty.
Mike
mikechannon said:
This is not the first time this issue has been reported:
http://forum.xda-developers.com/archive/index.php/t-301003.html
The conclusion is that it's hardware related. It may be as simple as one of the internal ribbon connectors having a less than firm connection. It may be brought on my anything from physical movement or pressure to internal pressure if the device gats warm. However, it is possible that there is a failing component. IMHO, a case of take it for replacement/repair or first check connectors if your brave and not worried about a warranty.
Mike
Click to expand...
Click to collapse
HHmmm interesting thread .. the only issue i have out of that is the fade to white one.
Maybe Hardware .. i got the phone off ebay and now it has a crack in it .. so i dare say it isnt under warranty any more. (even though its a max of 6 months old).
It may also be software. I experienced the WSOD on my JASJAM when playing with the GPS-related DLL's. Once this problem appeared when switching on the camera. The screen would turn white and soft reset would not fix this, only power off/on would sort it out. Seems that the drivers do not reset (some of) the hardware to a known state on boot.
Had EXACTLY the same problem. Hoped it would be a software problem. Hard-reset a few times to no avail. Upgraded to a couple of the WM6 ROMs. No change. I did notice that when it was cool it tended not to happen, but after being on the phone a couple minutes or using the PDA for a while, it would do it AGAIN.
One weird thing I noticed was that if I did a Soft-reset and held down the Left Soft-key, I could "force" it to fade to white on start-up! VERY WEIRD.
I finally bit the bullet, and sent it back to Telstra to get it sorted. Didn't want to void warranty myself.
It has been just over 2 weeks since I sent it off, and They have sent this reply...
-------
-------
Hi
This phone is currently waiting on a part which was ordered yesterday. Some parts have already been issued but needs further repair.
Regards
Nadine
--------------------------------------------------------------------------------
From: LJ Boyd [mailto:[email protected]]
Sent: Friday, 20 April 2007 2:18 PM
To: ! TMS Customer Service
Subject: RE: Imate JASJAM Problem
Hello, I am emailing about an I-Mate JASJAM phone I sent for repairs early last week (tel # xxx ).
Can you please update me as to status of this repair, as the Telstra shop did not provide me with a second phone while I await return/repair/replacement of the phone.
Thanks,
-------
-------
So, I guess it IS a hardware problem. But then again, that kind of reply, sounds a bit "dodgy" as it doesn't seem to "technical" does it?
Hope this helps.
jyetara said:
So, I guess it IS a hardware problem. But then again, that kind of reply, sounds a bit "dodgy" as it doesn't seem to "technical" does it?
Hope this helps.
Click to expand...
Click to collapse
Their reply was not very technical - does not surprise me however. The people who repair these devices are usually faced with some component/connection/screen or a m/board that needs replaced. They often fail to take account of something as basic as the case pressing on the screen or other components - particularly when device is warm. So they replace the component they think is faulty and then discover the problem is still there. With this issue in particular I think that there are no faulty components just the case is a fraction of a millimetre too tight for the internal components and hence swapping out parts can have no effect. With this fault I advise people to go for a replacement not a repair if possible.
NB: This issue should not be confused with white screen that may appear after installing particular software or when an application crashes, or when the flashing of a new ROM goes wrong! The hardware issue arises most commonly when the device gets warm or put another way goes white after maybe 10 minutes of use and will continue to go white even after hard reset.
Mike
I have this same problem! =(
My phone screen recently (4-5 days ago) started to go white. I never saw this happen with my own eyes but when i picked up my phone and its sleeping i push the power button to get to an all white screen. I can hear noises when i touch the screen but no image other than white. I can solve this by removing the battery and putting it back in, then my scren works fine....its not verry often just like 1-3 times a day.
I want to try a hard reset but have a question first: My phone is unlocked by the ebay guy i got it from, will a hard reset lock my phone back to Cingular?
Next i want to try upgrading my ROM and Radio and anything else...im looking in the wiki for instructions on how to do this. Any help? What else shouls i upgrade?
Ive only had my Hermes for around 2 months so im new to much of this.
THanks!
I recently purchased a Used Imate Jasjam (Ex Telstra Australia) with this issue.
I pulled the unit apart, and reseated and pressed the Power and LCD Display Data Cables... attempting to ensure they were firmly fastened.
I then upgraded to LVSW's Latest WM6 Release.
I have had the Phone go to White once in that timeframe since. I brought it back by pressing the power button of, then one again.
I don't feel that it's really a "100%" Faulty Part... Because it works fine othertimes. It almost seems as if connections or a Data Cable has an Issue.
I'm intending tonight and using the Phone over the weekend to see if the issue continues to occur.
BAD NEWS!!
Well, got my phone back after a bit over 3 weeks I think? I kept ringing the repair center and emailing. Finally they said it was ready, and was sent back to the shop I bought it from. Rang the shop "no it's not here yet, we will ring you"... now the repair centre to the shop is a 20 min drive... on the 3rd, I rang again at 1pm and "no it's not here yet, we will ring you when it arrives." At this point I was really getting p*ed off. So I went to the shop, and demanded, and guess what was AT the Shop?!?!?!
Anyway, after 1 friggin day, I have lost the Red & Green phone buttons! As of tonight the whole bottom section no longer work, and the screen has gone white again.
The repair report listed 3 things replaced...one was a "bezel" another was a "poly" something. I will get the report a list the replaced bits if anyone likes, but their descriptions are kind of strange if ya ask me.
Anyway, I have to send the phone back for repairs again, which could take another 3 weeks +, which I think is completely PATHETIC OF TELSTRA, especially for the fact they dont give the same phone or even similar to "loan" while I wait for my defective $1300 phone to get "repaired"... (more like 'fiddled with' & "yeah, she'll be right mate"...
GRRRRR!!!!
My girlfriends phone was having the same problem. Try popping out your SD card and putting the phone into/out of sleep and see if that brings back a visible screen. Thats how we determined her situation was a hardware problem and not a problem with the rom.
jyetara said:
Well, got my phone back after a bit over 3 weeks I think? I kept ringing the repair center and emailing. Finally they said it was ready, and was sent back to the shop I bought it from. Rang the shop "no it's not here yet, we will ring you"... now the repair centre to the shop is a 20 min drive... on the 3rd, I rang again at 1pm and "no it's not here yet, we will ring you when it arrives." At this point I was really getting p*ed off. So I went to the shop, and demanded, and guess what was AT the Shop?!?!?!
Anyway, after 1 friggin day, I have lost the Red & Green phone buttons! As of tonight the whole bottom section no longer work, and the screen has gone white again.
The repair report listed 3 things replaced...one was a "bezel" another was a "poly" something. I will get the report a list the replaced bits if anyone likes, but their descriptions are kind of strange if ya ask me.
Anyway, I have to send the phone back for repairs again, which could take another 3 weeks +, which I think is completely PATHETIC OF TELSTRA, especially for the fact they dont give the same phone or even similar to "loan" while I wait for my defective $1300 phone to get "repaired"... (more like 'fiddled with' & "yeah, she'll be right mate"...
GRRRRR!!!!
Click to expand...
Click to collapse
Yes, sadly this is kind of predictable as I said in an earlier post in this thread:
http://forum.xda-developers.com/showpost.php?p=1233420&postcount=7
This is why, as I said, get a replacement not a repair if possible. My view is that the individual components are fine but connectors come loose or the heat generated causes pressure to be put on the screen etc So it's a problem with some cases and how the innards in some cases get squeezed. So off course changing the top poly board, connectors, bezel gasket, may by pot luck make a difference but is just as likely to make no difference at all.
Mike
Status Report:
After having my phone playing Video's Through the Night (My Way of a "Stress Test" to Generate Heat) I woke up the find the screen to be "almost completely" White.
Usually its gone completely, however in this instance I was able to see the icons through the whitewash.
I put the phone into sleep and back out and the Display is fine again.
Being that these phones are much easier to pull apart and put back together than my old JasJar I might to do some further experimentation.
I think the issue will have something to do with either one of the following
- Heat
- Pressure on the LCD from Parts Around it
- Faulty Ribbon or Power Leads to the LCD
My suggestions
- In the Case of Heat... I'll run the Same Test, with the Phone Directly in front of a small airconditioning unit I have.
- In the Case of Pressure, I'm going to look and see if I can place some extra Insulation Tape or Similar on the Phone to relieve this
- I wish I could find somewhere to buy the Replacement Ribbon Cables but I don't know where I can get them in Australia... any ideas?
VolarisPtyLtd said:
Status Report:
After having my phone playing Video's Through the Night (My Way of a "Stress Test" to Generate Heat) I woke up the find the screen to be "almost completely" White.
Usually its gone completely, however in this instance I was able to see the icons through the whitewash.
I put the phone into sleep and back out and the Display is fine again.
Being that these phones are much easier to pull apart and put back together than my old JasJar I might to do some further experimentation.
I think the issue will have something to do with either one of the following
- Heat
- Pressure on the LCD from Parts Around it
- Faulty Ribbon or Power Leads to the LCD
My suggestions
- In the Case of Heat... I'll run the Same Test, with the Phone Directly in front of a small airconditioning unit I have.
- In the Case of Pressure, I'm going to look and see if I can place some extra Insulation Tape or Similar on the Phone to relieve this
- I wish I could find somewhere to buy the Replacement Ribbon Cables but I don't know where I can get them in Australia... any ideas?
Click to expand...
Click to collapse
We wait to see. Mind you one guy on these boards found he could get half an hour from his device if he put it in the freezer for a while - so I'm not sure that air-con will be strong enough!!!
Mike
Well Results.....
After pulling apart the unit and reconnected, I think I found my cause to simply be excess pressure.
I've removed the "Black Plastic" Micro SD Card from its Blanking Plate.
Since I've done this... not one White Screen Whatsoever.
I don't use an SD Card, so the issue is resolved for me, however it is very interesting.
Could be Pressure or Heat (Small Hole Might Increase Airflow/Allow for Greater Dissapation or something)
Hi folks,
i've also small experience with this "white screen" issue and just wanted to inform you about it.
I got the device from my former boss who did already complain about this "white screen" issue on his O² XDA trion with original ROM. (honestly i did not really believe him due to my experience with couple of other devices so after i got the device i was just wondering - ok back to the facts).
I installed on Friday the Windows Mobile VI Pro - BLACK 2.5 Release and until today it was running (as far as i remember expect one time) nearly perfect w/o white screens. About 45min ago, i flashed the device with BLACK 3.0 Release and got until now about 5-10 times a white screen.
I assume this is not a hardware ONLY issue but indeed very strange.
I'll go back to 2.5 and will look forward if i get again the white screen or it'll be ok.
Cheers so far
FaCeOff said:
Hi folks,
i've also small experience with this "white screen" issue and just wanted to inform you about it.
I got the device from my former boss who did already complain about this "white screen" issue on his O² XDA trion with original ROM. (honestly i did not really believe him due to my experience with couple of other devices so after i got the device i was just wondering - ok back to the facts).
I installed on Friday the Windows Mobile VI Pro - BLACK 2.5 Release and until today it was running (as far as i remember expect one time) nearly perfect w/o white screens. About 45min ago, i flashed the device with BLACK 3.0 Release and got until now about 5-10 times a white screen.
I assume this is not a hardware ONLY issue but indeed very strange.
I'll go back to 2.5 and will look forward if i get again the white screen or it'll be ok.
Cheers so far
Click to expand...
Click to collapse
You are right to ask the question "is it hardware or software".
1
We know a white screens can arise if folk duff up flashing a new ROM.
2
We know there is a hardware caused white screen that comes and goes often when device gets warm.
3
But there maybe white screens caused by some kinds of crashing software or a buggy ROM etc
Crucially in terms of finding a cure will be distiguishing between these.
2 for most people is easy - take it back and get a replacement.
1 is a matter for the ROM upgrading and fixing boards
3 is a case of trying different ROMs testing 3 party software by selective installation until the problem starts or stops.
In your case I am worried that this is a number 2 device as it did sometimes get the problem before you flashed the ROM and now it's worse. It may only be worse because this particular ROM is generating more heat and consequently more white screens. (see explanations elsewhere).
I suppose if it's an occasional problem you might live with it but otherwise it's replacement at best and repair as a rather dodgy alternative.
Mike
Hey Mike,
well, before flashing the device with a custom ROM, in my opinion it was really difficult to use it.
By flashing it with V 2.5, it was very good usable and with V 3.0 it returned to become more unusable. Nevertheless, i upgraded 10min ago with HARD-SPL-V7 and it's running fine now (i've been wating with downgrading to V 2.5. If it returns to become unstable, i will downgrade to V 2.5 again.
I'll keep you informed.
yes for this particular "white screen" issue it will be useful to hear how things go - thanks
Mike
White screen - in my case definitely a hardware issue
Hi folks,
i was testing and playing around with my Hermes and today i found the problem (very funny because now i can't reproduce it anymore but just read ahead).
Today i was playing around and after pressing by accident on the case of the Hermes, the screen appeared disappeared and changed into white.
Please download the video i recorded from the attached link - you'll see that it was able to reproduce it by tapping on the case:
http://asuka.descipe.de/dphome/test/HTC_Hermes_White_Screen_issue.mp4
Please use VLC or MPC (additional codecs required) to watch the movie.
Honestly i'm not sure if this can be reproduced by anyone but this makes the whole situation much more clear.
Any feedback is welcome.
Cheers

Vibrate has lost its buzz

G'day all,
My HTC P3600 has been nothing but problematic since I purchased it August 2007. The screen has been replaced twice and I thought everything was on track.
NOW I have noticed that the vibrate function no longer works at all. Not for phone calls, sms alarms, nada!
The people who have been repairing the last couple of times have had the phone for 3 weeks and now tell me it's something to do with software/firmware specific to the vibrator hardware.
Has anyone heard of such a thing, or could possibly explain to me?
I am running bepe 0.79 OS: 5.2.1908 (Build 18508.0.7.0) but it also doesn't work with the factory release OS from HTC
Regards,
WangChung
sounds like it broke from the inside. i don't see how a vibrate function not working could be a software problem. especially with two roms.
what kind of screen problems have you had btw?
Thanks for your response viperx,
I agree with you that it sounds unlikely to be software related for the the vibrate not to work. Personally I think the mob repairing this device for the 3rd time have absolutely no idea what they are doing and are just trying to bull$h!t me and stall for time
As for my screen issues previous to this. The "Start Menu" activation of death I guess you could say. The ubiquitous On of Off of the Start Menu finally resulting in no screen response at all.
The entire screen was replaced the first time, then they told me on the second occasion that it was only one component or layer of the screen that required replacing on the second failure. Personally I've never been comfortable withthe people repairing the device, but when you buy it overseas and have no local warranty, little you can do I guess.
WC
I've had the start menu problem, not bad though. i'm hoping it won't give in. might be becoming more frequent though.
good luck with the repair shop then
viperx said:
sounds like it broke from the inside. i don't see how a vibrate function not working could be a software problem. especially with two roms.
Click to expand...
Click to collapse
I agree with viperx, I flashed my device with many different rom, official and cooked, and never had problems with hardware components I think that the people who have been repairing your device last time, forgot to plug some connector ( of they'r brain ) hope they hadn't broke anything...
Good luck
Sorry for my english

White Screen??

My Cingular 8525 is having screens issues that I thought I'd post to the community if anyone has seen this.
The normal screen will go to all white under thermal conditions it appears. Thermal being inside a hot car, in my holster against my hip, gripping in my hand, heavy use with BT or wifi... thus I suspect thermal. I've changed battery's, no change. If it has changed to all white screen, a soft reset will not revert the screen back. The pda appears to have to "cool" off before screen will recover.
Could this be a LCD driver chip dieing? The screen itself? Worth repairing? Got my eye on the AT&T Fuze but wanted to keep the 8525 going for a few more months.
Thanks, Craig
holy crap I'm having the same problem. I havent determined heat to be the problem, but the only possible clue is that once, right after i hung up ona phone conversation, the screen turned semi white. If you looked real hard you could tell that the menus and programs were still operating normally, but the screen was screwy. using johkoss's V8 w. Manilla2D
Major problem, theres a MASSIVE thread going for this, sometimes it pays to use the search function.....
this is "the most common issue" on a hermes device.
I, personally, experienced it 3 times with 3 different hermes. Each time I had to send the device back to the shop. Because my device was under warranty, I always got a new one, free of charge.
You guys might want to check the Wiki, cause I believe there's a section there just dedicated for this issue.
I can't remember what the details are, but if my memory serves me right, it has something to do with the hardware (connection of cables to the screen).
I don't use hermes anymore, but I still come to the hermes forum every now and then...
Therer are actually a myriad of reasons you can get whitescreen, both hardware and software. From the descriptions though, it sounds like hardware.
This can be one of the most difficult things to fix as there may be multiple reasons and fixing one thing won't fix the issue.
^
I am agree with you. White screen may be appears occasionally and may be not. When white screen appears in my experience, it's enough to soft-reset.
May be different solutions with another?
HTC TyTN White Screen Issue with S/N Starting with HT6's
is your TyTN S/N start's with a HT6 you have a defective model for sure they are one of the first breads and are being known too have issues, so anyone make sure it starts with a HT733G4323 Etc, if your buying one of these used.
Or Even new Watch Out.
HTC TyTN
1.10
mobile 5
With 6.1 Plug-in's
Can't say that MY HT6 is a problem.. I actually found it faster than a HT7 (I have both). I did have to replace the LCD, BUT, it was because the touchscreen died, NOT whitescreen.
I bought the HT7 as a broken Hermes off ebay and found that it was actually less responsive than my older model. Used it to fix my older HT6 than use the HT7 motherboard in my, now, Frankenphone....
The "broken" Jasjam had a broken camera. It was actually just unplugged from the board. Liked my older model better...
Cheers...
White Screen
Hi to all,
I'm using PDAcorner v.20 w/ 5mb page pool,i to has encounter a white screen issue,it is true that its my be a hardware and software issue but if you only encounter white screen that all the time it is a software issue,you can check (schaps advance config) im using version 2.02.1.0.0 builtin in pdacorner v20 check the performance setting disable file system cache and file system filter cache in the glyph cache use only 8kb observe if the white screen will appear again.
hope that this will help all with white screen issue.

[Q] Legend notification panel and screen issue

Folks ~ On Aug 10, 2010 I purchased an unlocked HTC Legend (A6365 – HSPA 850/1900/2100 Mhz). The phone operated wonderfully until Sep 8, 2010. At that time, the Notification bar couldn’t be “pulled-down” anymore. Additionally, without rhyme or reason, when I touch the screen, the notification panel will open randomly. This renders the phone useless since every time I touch the screen, the notification panels opens. I tried a softboot and a factory reset. Neither action resolved the issue.
I contacted HTC USA support and they suggested clearing the calendar data and vigorously rubbing my hands together and then touch the screen whenever the issue occurred. No success. This issue occurs whether the SIM card is installed or not. I can safely say that no new applications were installed within 48 hours of the issue starting.
I search the available forums and found at least three other instances of this same issue. Regrettably, none of these threads have any answers to the issue.
HTC support then recommended for me to contact HTC Return Merchandise Authorization & Repair Center. This group (in the USA) cannot accept the phone for troubleshooting because this phone is not available in the USA.
Based on the behavior thus far, I suspect this is an issue with the firmware becoming unstable. The phone hasn’t been exposed to any drastic environmental changes (heat, cold, excessive dust, etc). Software info follows:
Firmware version: 2.1-update 1
Baseband version: 47.37.35.09U_7.09.35.05
Kernel version: 2.6.29-9e497c43
Build number: 2.02.666.3 CL1777708 release-keys
Software number: 2.02.666.3
Browser version: WebKit 3.1
By know, HTC should have received multiple complains of this issue and I hope they have a solution for it. The options of the phone are great, reception is wonderful and performance is superb (except for this issue).
Your assistance is greatly appreciated!
i had a similar behavior for just a wile and it was related to a screen protector i had on my legend.
after removing this and cleaning the screen very well it was gone
i suspect there was a conductible particle between the casing and the screen that mixed up the induction system of the touch screen.
sins then i have a little prog on my legend that shows the touch points he recognized : http://www.appbrain.com/app/com.batterypoweredgames.mtvistest
maby this is not related to your problem but you never know
Good luck
I have the exact same problem that occured after mounting screen protection.
I got the suggestion from support to do a factory reset.
I'll try that tonight.
I also saw this tip:
forum.xda-developers.com/showpost.php?p=4894244&postcount=36
(I got this message when trying to post the link: "To prevent spam to the forums, new users are not permitted to post outside links in their messages. All new user accounts will be verified by moderators before this restriction is removed."
I look like an internal link to me)
Sounds possible since you have to puch the air out when mounting screen protection.
So perhaps to much pressure to the screen causes this problem.
Nope that didn't work...none of the proposals.
Next step, send it in for service.
I had this exact same problem! It also started happening after I applied a Zagg screen protector. I thought maybe it was because water got inside the phone.
I removed the protector since there was a hair underneath it but the problem persisted. I was having the exact same symptoms as you (notification area acting wonky).
I got the phone from future shop and they have a return policy... for $10 a month you can return the device at any time during your contract and get a brand new one no questions asked. This is what I did and my new one works perfectly.
As a side note..I originally had a palm pre which started acting strange so I brought it back for replacement and since future shop no longer supports the pre I was given a choice of a different phone. I chose the legend and absolutely love it. I loved the pre but the legend is a much better phone.
sorry for bringing an old thread up... but i have the same problem...
is there a solution to this? ... except RMA, because the warranty has just ended...
the notification wont swipe down and opens randomly... the screen has been tested and is workin ok...
thx...
Have you tried wiping your screen? I get this occasionally. But just wipe helps remote dirt that messes up the heat sensors away.
Sent from my HTC Legend using XDA App
You can try pressing harder digitizer just abowe home and menu button but that may work just temporarely. Replacing digitizer you will fix this problem once and for all... Sorry

[Q] Touch screen problem HW or SW?

Hi,
just recently I bought a used Legend when I was abroad. It seemed to work alright at the shop but I soon discovered that it had a few flaws.
First the symptoms:
The Notification panel rolls down when I touch the screen often rendering the touch screen useless.
Typing on the keyboard in upright position brings down the panel, but if i tilt it it typing the letter "P" will give me "Q"
Some times the screen will start flickering when I hold my finger 10mm above the screen.
The HTC weather app does not show the correct local weather - 3rd party works.
Then to the problem solving attempts:
Reboot - solves the problem for a short while
Resetting to factory defaults - same as above
Disassembled to check for lose components or particles - none found and warranty void I know...
OTA update - I got the 2.1-updat1 2 days ago and the phone worked fine for3-4hrs before it started acting up again. HTC Weather was working.
OTA upgrade - got 2.2 yesterday and had another 3-4hrs without symptoms. HTC Weather app was working.
And a couple of questions:
1) Is it hardware or software?
2) If software - how can it be solved? I`m ok with rooting etc. but would prefer a less time consuming solution. I`m in a Linux environment.
3) If it is hardware - I would probably be able to replace the digitizer (if that`s the problem) but how do i locate it for sure?
4) Would this problem be logged in the phone if so how do i access it?
Software info:
Android version
2.2
Baseband version
47.51.35.17u_7.13.35.05
Kernel version
2.6.32.17-g30929af
htc-kernel(at)and18-2 #1
Wed Dec 1 15:10:40 CST 2010
Build number
3.15.405.3 CL291292 release-keys
Software number
3.15.405.3
Browser version
webkit 3.1
I could send it in for repair but since the warranty is voided it would probably cost a small fortune and since I find it quite satisfactory to mend things I would really appreciate all the help I could get.
Cheers!
gesax said:
Hi,
Disassembled to check for lose components or particles - none found and warranty void I know...
2) If software - how can it be solved? I`m ok with rooting etc. but would prefer a less time consuming solution. I`m in a Linux environment.
Cheers!
Click to expand...
Click to collapse
I do not Know how much time you spend with disassembling but it took me about one hour to root it and i was new to this
i think a lot of people can do it in less
i'm on linux too and it is not an problem ( look around for the linux method of creating the goldcard it is realy easy )
i had a similar problem when i tryed to use a screen protector
after removing this and aplying a new clean one it worked ok ( but not great )
after removing this new one it worked great
the legend screen is so scratch resistant that i prefer not to have anything on it
Good luck resolving the problem and please if you manage post how you did it
i'm curious !!
Well, took me about half an hour to disassemble and put the thing back together.
Thanks for the tip about screen protectors - have`nt used any but I thoroughly inspected and cleaned the screen just in case. So that one is ruled out
Any other with ideas of whats most likely, a hardware or a software/firmware error?
I will post if I get it resolved.
BTW: I`m in Oslo, Norway anyone that can recomend a good repair shop?
Hi gesax,
I just started having this very same problem a couple of days ago.
I was about to take my phone appart, but thanks to your post I at least know that it wont change anything (thank you for that)
Quite worried, cause I'm pretty much the only person in Argentina with an HTC Legend, so no chance of sending it to a repair shop
By any chance you found a solution to your problem? or did you have it fixed?
Thanks!
Noah
Have the exact same problem. Haven't found any solution. I'm gonna turn it in.
I have a theory, that usage in cold weather (well below zero) might have caused this...
Anyone who can confirm or dismiss my theory?
Sent from my HTC Legend.
I had the same
New screen for me after bring it to assistance
Yes, it happen to me. It's definitively an hardware problem.
Had this before. Well can't say exactly what the problem is. Might be HW or SW or maybe both. It happened twice to me. Once by software, more like rom actually. After a few days with CM, it stated acting weird. Reflash and everything is good. The other time is because water vapour got between my screen protector and screen. Thus resulting in such effects you're experiencing.
MrWunderbaum said:
Have the exact same problem. Haven't found any solution. I'm gonna turn it in.
I have a theory, that usage in cold weather (well below zero) might have caused this...
Anyone who can confirm or dismiss my theory?
Sent from my HTC Legend.
Click to expand...
Click to collapse
My Legend's in vigorous use in -20 C weather here in Canada. It's not that, trust me.

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