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I upgraded to the new DCD Beta 2.0 and when I try to connect to the mobile internet I get an error stating it cannot connect for an unknown reason. It also states Error Code: 11 - PPP Connection Error.
I am on Verizon and dialing #777, this still happens when I manually enter my username (ph#@vzw3g.com) and vzw password. I've tried a hard reset, but still the same issue.
Any ideas or does it look like a call to Verizon?
Ok, So I called Verizon and talked to the for a long time. They think it's a bad phone and I should try and get a warranty replacement.
I'm pretty sure there has to be a setting in the rom that I can change from when I originally had the Sprint ROM on there.
Any ideas?
I have Verizon also. I pay as you go so I normally do not connect with the data connection. So I put in your settings and had no problem connecting or surfing the web. I am also running the new rom. Hope this helps.
I think my main problem is that I installed the Sprint 3.16 "unofficial" rom onto my phone. When I went back to the Verizon rom I had to manually load a PRL to get back on the Verizon towers. Now I need to figure out what else to change to get Data Back.
Data/MMS OTA download resolved
Good news I got it fixed. I had to call Verizon. It's a problem on their network, something to do with the way the account is provisioned. This is an issue that shows up for folks that don't have an unlimited data plan and are only setup for pay as you go. I wish I could give you more detail about what to say but as usual with tech support it depends on who you talk to. I would just keep calling back until I got to the right person.
Data Connection Resolved
I also had a similar problem on the VZW network. Tried many setting changes last weekend to no avail, I needed to get a new A-key so I downgraded to 1.6.10 because of the 3.27 radio issues. The Data connection still didn't work, so I called and got a new A-key, then once that was working, chased the Data connection with a different tech support group, they tried the usual resets and programming. Finally, the tech guy exhausted his list and pushed the problem to network support, an hour or so later the data connection was working again. Network support called later to check to see if my problem was resolved, which it was. He said they had to reset the local switch, something about a hung data session.
I've on Sprint, and I've been having problems getting my data working again with the new 3.16 ROM. I called tech support, and after verifying all the settings, they looked for outage reports.. and found a global Sprint vision provisioning issue currently logged. We'll see if things improve in a few hours..
I had been using Sprints ROM for some time but I got the itch to try a new ROM when I was on duty in Montgomery, AL. Montgomery has excellent EVDO coverage and I never have to roam. I started noticing a problem when I went home to Decatur, AL where Sprints network isn't so great. Every time I was roaming and I would send a text it would immediately fail. I didn't notice the roaming=fail issue for a while but when I noticed it I put my phone on home network only and all is well. Unfortunately at home I roam nearly all the time which means no texts or calls. I would have to leave my phone on home network and basically could only send/recieve texts in certain locations in my home. Well a week went by and I kinda just lived with the issue... I tried to make a phone call roaming and got this message, "Welcome to Verizon Wireless. We're sorry, we are currently unable to authenticate your phone. Please try your call again. If you continue to experience problems please hang up and dial #8899 from your wireless phone. Announcement 11 Switch 113-5." Just recently I flashed to DCD's latest rom and have the same issue. I use USB to flash my ROM... I tried dialing #8899 and it gives me an automated menu but it doesn't say Sprint or VZW...
Anyone have a clue on how to fix this?
anyone have any suggestions to point me in the right direction?
I really needed to make a phone call last night but I couldn't cause I didn't have any sprint signal... tried like 10 times on roaming but kept getting the same error..
Got it fixed. Had to spend 2.5 hours on the phone with Sprint. Changed settings on the phone about 50 times... finally they did something on their end. Lady said they had to cancel my account and recreate it to fix it in the system. Oh well.
For completeness, I think the thing you had to do was get an HLR Reload.
http://forum.xda-developers.com/archive/index.php/t-364418.html
Ok, As most of the Cellular South Users know, the auto PRI feature does not work for us. When we install a ROM with this feature, we get "Hands Free Activation" errors on start-up, we experience data loss with a data connection error that appears at random, etc. What I want to know is, how can you remove this feature from the ROMs? I want to use Fresh 2.0d, but this problem is getting on my last nerves. I understand that making ROMs aren't easy, but there are more than just Sprint CDMA heros out there. I would actually like to start a Cellular South Specific ROM. Could someone please inform me on how we can remove this new "Auto PRI" feature designed for Sprint? Also, if anyone is with Cellular South, and would like to team up and start a Cellular South Hero Development team, let me know! THANKS!
EDIT: This is the exact error that Cellular South users get at random times
Data Call Failure
Error Code 65 .Unknown error. Sign in failed. Please try again. If the problem persists, turn your phone off then turn it on again.
That started ONLY when I started using Auto PRI update ROMs.
For the record... I have always put in my roms that it is only for Sprint CDMA Heros.
Are you able to tell me what PRI the cell south heros are supposed to have? You may need to look at one that hasn't been flashed with anything.
Try this:
##DATA# (so ##3282#)
You'll need your MSL six digit code to get into the edit mode.
Tap on Data Profile
Scroll down to the bottom and change the DSA Server URL to be just https://
Also, for the record, I'm not on Sprint myself. I'm on GCI Wireless in Alaska. Everytime I flash Fresh2.0d to phone on our network I get that "Hands-Free Activation" but when I do the steps above it doesn't happen again on subsequent re-boots. Although, I usually remove ALL of the Sprint bloat-ware as well so I don't know if it's the steps above or removing the Sprint apps that's actually stopping the activation screen from returning.
Useless Sprint apps that I always remove:
Sprint_Core.apk
SDSA.apk
OMADM.apk
IQRD.apk
HtcIQAgent.apk
sfl-prod-release.apk
I'm also using the Auto PRI from Fresh 2.0d and I have not had any problems with it. The PRI shouldn't be affecting your data connection at all. PRI, in the wireless world, stands for "Product Release Information" and contains both product release information as well as some authentication measures that can be used by the carrier for their network specific applications. Your actual connection settings are dependent on what is entered in the programming in the ##778# ESPT programming. You might want to look there and make sure your home SID/NID are correct and that under security you have the correct user/pass info for 1x and EVDO. I'm sorry, I don't know what these are for CellSouth.
*EDIT* Per a PM exchange with Avalaunchmods: Also the pri for android is the base of radio.img and some things are not utilized correctly if the pri is wrong. It's possible for some carriers the PRI is more important than others but I can tell you this, I've tried FIVE different PRIs on my Hero and never had issues with any of them. The only times I've had issues are when an RUU or performing the factory reset have messed up my EPST programming.
Exactly same i flashed 2.02d from Fresh and i lost Data in almost all ROMs comming from ERIS and Sprint Based (Damaage and Fresh)
Then again i Settle to 1.73.003 PRI came from 1.5 RUU but Data is working only in 1.5 and not in 2.1 ROM Strange
I am on Reliance India Mobile.
First off, I have NOT made ANY attempt to use the phone as a WiFi hotspot, and I do NOT live in a 4G area, so don't tell me that's my problem and send me on my way
About 11am PDT today my phone started giving me Error Code 67 (Data Call Failure) whenever I try to access the internet or data services from my office (my office has an 850 MHz repeater so I roam in the office). When I am outside or not in my office and the phone picks up a Sprint signal, everything is fine. As soon as I come back inside and my phone switches to roaming, Error Code 67. I've had two calls with Sprint so far...They're updating the provisioning servers or some such thing at the moment and are going to call me back when that's completed.
Has anyone else experienced this today or recently and if so did you find a resolution? I can't easily take the phone back to where I bought it and have them fiddle with it in person as that's 100 mi away.
Thanks!
I've had the same issue too. See it mostly when traveling and the signal strength changes. Not to much when I'm in one spot.
It's quite annoying. I turn the display off and on hoping to pick the signal back up. Makes me think it is a Sprint network problem especially since I've now confirmed someone else has the problem too.
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Well, they've got me fixed up again. Also while I was on the phone the gentleman helping me out received an interoffice message stating a server responsible for doing profile updates (Device Configuration message) on the EVO had gone down, so they're failing right now.
I have been getting it as well. I thought it was the roaming hack but I don't believe that is the case. Think it's just something on Sprints network.
I have gotten it too on both of my EVO's....I guess it's not just me
engagedtosmile said:
I have been getting it as well. I thought it was the roaming hack but I don't believe that is the case. Think it's just something on Sprints network.
Click to expand...
Click to collapse
Yeah I read through that whole thread and it seems a fair amount of people have had this happen today. And as I wrote in that thread some service at Sprint related to sending out new PRLs and profiles to our phones went down as well.
I had the same problem yesterday my 3g suddenly went out with the 67 error but 4g still worked. I called sprint and they reset something on their end and after programming itself it w.ent away and my 3g data speed saw a nice speedbump
I've had this issue a few times with my Evo. Every time it has happened to me, I've had little or no signal.
What I think is happening is that the phone begins to authenticate itself with the data servers but then I lose reception, which causes the authentication to fail, hence the error message.
I _think_ I've had this happen on my Hero too.
yeah, (don't quote me on this, i may be wrong) i think error 67 is in regards to no data hookup, and if your phone is set to not get data during roaming, or to dilly dally about it (maybe roam guard?) (check settings > wireless and networks > mobile networks), it'll give you that error
I too had this issue for a while today. It was annoying the crap out of me.
same thing happened to me today, for some reason i wasn't able to get anything but a weak roaming signal at work all day. i called sprint, they wiped my phone and i still wasn't able to do the profile/prl update. i was able to do it once i left the building, of course i had to start with a blank slate on the phone. i'm hoping that after the updates i get a better signal in the building, otherwise i can't keep the phone and will have to return it for a (gag) iphone. after 3 days with a vastly superior OS that would be a tough thing to do.
Mine is def. not the Roam settings... That's the first thing I do is turn off Roam guard, call guard, special roam ring...etc. due to me having almost no signal at work.
I had this issue when I changed to the Alltel PRL. I rebooted, then ran the PRL update. It took a while to do, but once it got the Sprint PRL everything was fine.
-Midnigh7-
I had the same issue yesterday around the same time as the OP. Seems that maybe Sprint was having issues. Anyway, phone is back working and roaming today and even roaming 3G in the DC metro which is Verizon and was never Alltel AFAIK, so that's cool. Actually, some stations have Sprint in them, but others are Verizon and I had 3G Roaming in them today, so I was pleasently surprised, hope it sticks.
I'm in Japan for a couple of weeks for work and signed up for the Japan pack that Sprint offers. I spent almost an entire week working with Sprint support ( ) trying to get data roaming working properly on the phone without much luck (voice and text worked great), but yesterday I lost all connectivity but wifi. Figuring I must have changed something I shouldn't have, I saved everything I could and did a hard reset on the phone.
It still won't connect to any networks. I've re-downloaded PRL and device configs over wifi in the settings but it doesn't even attempt to connect to any wireless networks, or see any for that matter.
I have 2 guesses here but I'd like some kind of confirmation here before I take any action.
1: Maybe my radio firmware is corrupted somehow? I'm not exactly sure how to check it but it just doesn't seem to be doing much of anything. In the SIM status page it says searching for network, but I have no way to know if that's really the case.
2: Since the phone has a Sprint SIM, does it has to be on an actual Sprint network to initialize the networks? (Not Softbank's network here in Japan?) I spent over an hour on Google Voice with them last night trying to get an answer/help but got absolutely nowhere.
The phone is currently all stock but I have no problem unlocking and installing recoveries/software/roms if need be. Any ideas what I can do here or am I just stuck without communication until I get home next week?
Usually the best route is to get a local prepaid sim while traveling but honestly I have no idea what sprint offers for roaming in Japan. Check your plan and see if there is an add on needed.
I'm not alone!
Also THIS IS STILL AN ISSUE!
It worked fine for me last time I came to Japan, about a year ago. This time, I only have voice and text, no data. Right now I'm backing everything up to do a factory reset.
Did you ever find a solution to this?
I'm not sure if you've already done your factory reset, but if you're on Sprint, don't do a reset. The phone can't reactivate itself off of Sprint towers. You have to be in the US when you do the reset. I was stuck with WiFi only for most of my time there because I reset mine.
I never found a solution other than dropping Sprint when I got back to the states. Switched to Verizon and never looked back, though I'm not sure what I'm going to do for my next trip with their ridiculous international rates.
I actually got it working last night.
Factory reset and restore over wifi
Update device config over wifi -> handles activation
Update PRL over wifi 3 times
Now it works
Oh, I'm glad it worked. Is yours on Sprint?
Yes, but I may have spoken too soon. It worked for a few hours and now isn't getting back on data. I think it may be SIM related, since I saw a weird SIM error pop up and rebooted my phone, which led to the data working the first time
They must have redone their activation system since I had my issue in July. At that time there was no way for the phone to reactivate without being on Sprint's system.
As far as the data, that's the same thing I had happen and they were never able to solve the problem. It would work for a little while then stop for no reason. If you find a solution I'd love to hear it though.
I'm wondering if I can flash a different radio or something