Sometimes disorted Sound during phone call - Touch HD General

Hi,
since a few weeks I have a crackeling noise which comes up and goes by itself during a call. It´s only hearable on internal speaker and it doesn´t matter how good the connection is. Mainly it starts at the beginninning of the call and the it goes slowly.
I don`t know how to describe that. It is somesthing like static crackeling.
I already contacted the support. They told me to make a hard reset, but it doesn`t help. Same than before. A hardware problem????
Maybe a rom update is helpful? In that case I have to wait for the german one on htc site.
Any ideas what to do without sending my loved phone away??
Thank!

did u use hd tweak to ramp up the vol? i did and had cracking sounds.. it is too loud for the speakers..

No nothing like that.

Related

Speaker call not loud

on a I-mate jam it's possible to turn on speaker while calling so you can speak "handsfree".
This can be done by holding down the green call button.
When I do this the sounds of the speaker is de same as normal only the sounds comes from the back of the phone instead of the front.
Does anybody know how to fix this? A friend of mine has the same phone without a problem.
KoBolD said:
on a I-mate jam it's possible to turn on speaker while calling so you can speak "handsfree".
This can be done by holding down the green call button.
When I do this the sounds of the speaker is de same as normal only the sounds comes from the back of the phone instead of the front.
Does anybody know how to fix this? A friend of mine has the same phone without a problem.
Click to expand...
Click to collapse
Have you tried while you are on the speakerphone mode to make the volume slider higher?
That ain't gonna help you. This is a known - and unsolved problem with the Jam. If you really need a speakerphone, you should return the phone. No amount of firmware/ROM update will help you.
I use the speakerphone option without any problems. The sound is loud and clear. What is this unresolved JAM problem that you're talking about?
Jam speakerphone volume problem
My XDA1 had the best speakerphone I've ever used, including corded phones. I could be in a conferance room with 10 people around the table and everyone could hear, speak and the participate on the phone never had problems with background noise. I have a hard time accepting that next generation technology from the same manufacturer should be woefully inadequate. The unit is advertised as a speakerphone, the solution is to return my phone and purchase another? No thanks friend, anyone reading this with solutions please respond.
I only have the phone for 1 month now so I´ll return it
tnx for the help
I think most of us don't know how to hold the mini in the right way, while the phone is in speaker mode...
if u want to hear a load voice.. make sure that back of the phone faces ur ear..
that' because the mini has 2 speakers... and the one in the back( near the mirror) is loader.. so you will hear the conversation very well...
and BTY.. I suggest u upgrade to the latest ROM available for ur device..
it helped me a lot....
cheers
duke911 said:
I think most of us don't know how to hold the mini in the right way, while the phone is in speaker mode...
if u want to hear a load voice.. make sure that back of the phone faces ur ear..
that' because the mini has 2 speakers... and the one in the back( near the mirror) is loader.. so you will hear the conversation very well...
Click to expand...
Click to collapse
Wrong - its patently obvious that the sound is coming from from the back speaker. Why on earth it comes frm the back is another question entirely, given that the speaker phone is supposed to free up your hands so you do other things, including multi-task on the device i.e looking at the screen! Every other phone I've had has a decent speakerphone - and they face the front too.
But the main problem is that the volume from the supposed "speakerphone" is too damn low, irregardless of location.
Considering all the huge volumes of prior experience that HTC has (making practically every Microsoft PPC device, smartphones, plus the Palm Treo phone), things like this awful speakerphone on the magician are really not excusable at all.
I went through 3 TREO 600s due to speaker problems. You could barely hear the speaker phone on the 600 either. ANd to top that off, no one could hear you! The JAM is nice, but the more that I use it, the more I wish that either I bought something else or that the the JAM could just work the way it was designed!!!!!!
1.3 Mega pixel camera... my ass! It's the same quality as my first Casio digital camera from '96. Not mention the fact that Imate can't even put a decent ROM update together.
Perhaps we should build our own PPC's!
P.S. PM me if you want the CEO and VP of Imate's e-mail address. I e-mailed them and they actually wrote back! -Of course they weren't very helpful though. :evil:
One time, I turned on this speakermode operation on my MDA-Compact, I could hear my phonecall loud and clear from the built-in speaker.... This happenend accidently, probably by pressing just the right button, but I wasn't aware....
I cannot find how to do this again? How can I get the MDA-Compact to operate in speakermode using the built-in speaker?
I'm searching this (and other forums) quite a while now, but I cannot find my solution?!
Any help will be very much appreciated!
Thanks,
Igor.
One time, I turned on this speakermode operation on my MDA-Compact, I could hear my phonecall loud and clear from the built-in speaker.... This happenend accidently, probably by pressing just the right button, but I wasn't aware....
I cannot find how to do this again? How can I get the MDA-Compact to operate in speakermode using the built-in speaker?
I'm searching this (and other forums) quite a while now, but I cannot find my solution?!
Any help will be very much appreciated!
Thanks,
Igor.
Speakerphone..
To turn on the speakerphone part press the Green call button whilst in the call for 5 secs or so.....
I updated my Jam and now it's all ok

No Noise??

I have an 02 atom and it is having problems with sound.... It makes no sound at all when I select and click on things or make a call. It rings if i call it but i can here anything on the other end. I have worked out that if I turn on the radio function it then makes sounds when I click on things and tap the screen but as soon as i turn the radio off it makes no sound. With the radio on I still cant hear anything in calls as it turns the radio off when I dial. Any ideas?? Warranty isnt an option as i purchased it 2nd hand over ebay. If i need to reload roms can you p-lease give me a link as im completely new to this PDA phone business...
I had same problem....but solved it!
Sent mine away for Warranty repair, came back fixed... then it happened again in like 2 weeks.
BUT I found a solution
You need to use ur headphones and plug in about 2/3 then wriggle towards the front, i think it just a connection issue, and you can hear all things when the radio is on because the radio can play via the phones and speakers at the same time unlike all other sounds.
M4tR1X
Fight Crime. Shoot Back!
No noise
Hi I have same problem my phones sound has gone. I cant use phonespeaker and Microphone during a phone conversation. There is no sound from speakers when media playing and notifications, warnings. The interesting thing is its ringing when an incoming call comes. I can use the headset without a problem. Also bluetooth headset is working. I wrote to O2 support and they suggested me to do hard reset. But I had allready done it seveeral times and I upgraded my rom. Finally they told me to send it to Honk Kong. I am living in Turkey and its not a good idea. Can anyone help me?
Kind Regards.
I solved the problem
kidafa said:
I have an 02 atom and it is having problems with sound.... It makes no sound at all when I select and click on things or make a call. It rings if i call it but i can here anything on the other end. I have worked out that if I turn on the radio function it then makes sounds when I click on things and tap the screen but as soon as i turn the radio off it makes no sound. With the radio on I still cant hear anything in calls as it turns the radio off when I dial. Any ideas?? Warranty isnt an option as i purchased it 2nd hand over ebay. If i need to reload roms can you p-lease give me a link as im completely new to this PDA phone business...
Click to expand...
Click to collapse
Please visit this link do the what "e-rgular" wrote. I did the sama and its now working.
http://www.expansys.se/ft.aspx?i=139074&thread=9

Microphone BIG problem.

Hello,
I got problem with microphone in my HTC HERMES. Without any reasons microphone stop working. Everythink is fine, i can call and do voince records, and then i got call or i just want to do voice note and nothing beside noise is recording. I dont know why it happining. After some time all back to normal, i can call and they hear me, also my voice note are loud and clear. My radio is 1.16. I reinstal my software to PDACornerPro.V25.NonRBSN.Opera. I did do HardReset and this mike problem always come back.. WHY? How make it work correct?
PLEASE HELP ME
neonq said:
Hello,
I got problem with microphone in my HTC HERMES. Without any reasons microphone stop working. Everythink is fine, i can call and do voince records, and then i got call or i just want to do voice note and nothing beside noise is recording. I dont know why it happining. After some time all back to normal, i can call and they hear me, also my voice note are loud and clear. My radio is 1.16. I reinstal my software to PDACornerPro.V25.NonRBSN.Opera. I did do HardReset and this mike problem always come back.. WHY? How make it work correct?
PLEASE HELP ME
Click to expand...
Click to collapse
Well sounds like it might be hardware. If you've done a few hard resets and tested before installing any software and the problem is still there sometimes, then I'd say it's hardware.
The m/board on the Hermes is not one that you can really work on with ordinary soldering tools. A repair shop could check by using a heat gun to check the contacts on the Mic. If that fails then it's likely either the mic coil or a problem with the contacts at or coming from the USB connector.
Mike
I say something more. Now i hear myself on voice note but really quiet like 1/10 normal volume.
neonq said:
I say something more. Now i hear myself on voice note but really quiet like 1/10 normal volume.
Click to expand...
Click to collapse
Yes, but even with an open circuit / damaged coil, cracked connection, you can sometimes have sufficient leakage current to get a faint response from things like microphones and speakers. I still think it's probably hardware - but thoroughly check all the software possibilities eg clean install, stock ROM etc.
Hm i open hermes but im noob in that stuff so everythink look fine for me with microphone. I clean that think to protecting microfone. The problem of couse dont disappear. But.. its look like always when I plug in usb to spv, microphone start working fine.. Not always but moust of time it is solution.. If it is a hardware what i should to recommand to replace in service? Microphone?
ignore me, re-read what you put and decided i was a nab

HELP NEEDED!!! No Sound whatsoever

Hello,
i seriously need help.
Until this morning, my X1 worked. Over the last few days I was playing around a bit with various TF3D options, etc. I should note that I did not touch the ROM.
Then suddenly my phone gave no sound anymore.
No audible resonse to a stilus click on the screen.
No sound from FM radio.
No sound from phone (neither ring nor can I hear the caller).
(Vibra alarm works when activated though)
When switching to speakerphone I hear a very soft static crackle when doing the switch. Just as if the speaker is turned on. But then - no sound at all.
No microphone function on phone (caller cannot hear me).
No sound via headphones on phone.
No sound via headphones on MP3 playback.
Everything else appart from sound works. Even the phone can make a connection when calling - you just hear nothing.
I tried a soft reset. Nothing - still no sound.
Then I tried a hard reset:
Obviously the hardware of my speaker is ok. Because when I make a hard reset, there is the "pling" sound to inform me, that I should calibrate my screen.
Then there is another "pling" when the message appear, asking if I want to get the automatic provider settings updated.
But afterwards - no sound at all in the whole phone.
Then I went to update the ROM, thinking I might have (no idea how, but you never know) done something to audio drivers. I replaced my German T-Mobile ROM with the prepared German ROM without branding from this thread:
http://forum.xda-developers.com/showthread.php?t=446070
But still - same result as above.
Anyone got any idea?
Really nobody having any helpful comment?
did you try to change the radio??
I flashed a whole new ROM - same problem persists.
Besides: It´s not a Radio problem because system sounds and MP3 playback don't have any sound either.
Stating the obvious
Sorry to state the obvious but it sounds like the connection or the speaker module has gone. Have you recently tried the head phones on the X1? please see below link for a possible reason.
http://forum.xda-developers.com/showthread.php?t=282553
excersise your right to return
Regards,
Creamy-Goodness
Hello Creamy-Goodness,
thanks for you input.
If there was somewhere a hardware switch for sound output to speaker or headphones (which I doubt) that is stuck, it would not explain why I have neither sound in speaker NOR headphones. (One would assume that depending on the position of the switch at least one of the two should work.)
Apart from that I only tried the headphones to troubleshoot the problem after I found out there was no sound.
Nevertheless interesting, that this happens to other devices.
Speaker module cannot have gone either. There is an audible system sound from speaker right after hard reset to inform me that I need to calibrate the screen - but no sound anymore afterwards.
I will try to have the device swapped next week.
reg. sound issue
I'm suffering from the same problem here.
it only freggin vibrates.
TheMobilist said:
I flashed a whole new ROM - same problem persists.
Click to expand...
Click to collapse
Usually there is a simple fix which involves replacing a DLL, but not in this case of course - unless that ROM includes the bad DLL. I seem to remember it was a problem which occured after installing TF3D, but I couldn't find anything when searching just now.
It might be worth you checking the ear-speaker sound (make a phone call), as there is always the possibility that sound is being re-directed or intercepted (by something like Troca2). Check what programs and services are running.
Tests should be done with a known-to-work-fine-ROM of course.
Okay, I finally got the original ROM to flash the X1 back.
And strangely - when after one week of not using it I turned it on again to flash the phone, I got my sound back.
I have absolutely no idea what happened and why, but I am glad that I do not have to send it back.
@k_ash82
What I did is:
Turned my X1 off (not just stand-by), really off.
Waited one week.
Switched it on again.
I had my sound back.
No idea why, but maybe that works for you as well?
Just try it and please post your experience.
It would be very kind of you to share the german t-mobile stock rom with the community . Perhaps it could be added to "Xperia ROM and Guides" Thread, too.
I have no sound sometimes with this rom
http://forum.xda-developers.com/showthread.php?t=460190.
After switch off and turn on the phone again the sound is back.
Karsten
i have original sony rom (no branding) and also the same problems
no sound after a while (sometimes when phone goes in standby, sometimes just without a reason)
cannot play any sound in no application (media player,core player,etc) also the phone ringing or sms sound is off.
but the most annoying thing is, i can make a call, the call goes through, but I can hear nothing from the called person.
sometimes it works when i switch of the phone and restart, but sometimes I have to do 4 or 5 restarts.
the phone is now 1 week old, an I haven't installed Touch3D or anything like that, because I made hardreset and left the original configuration on factory settings, just to make sure, that it's no software error.
anyone got a solve for this problem actually?
if I ask google, there are many people with this problem, but no solve found till now
i have an issue with the speaker too but not exactly the same as the one described above.
my speaker still plays sound but it is about 10% of the original volume when it is already set to loudest (you have to put your ear right next to the speaker to hear the sound)
after i re-flashed the rom, it worked normally for about half a day until the problem returned
can anyone please help??
i keep missing my calls ><
thanks
this is a well known issue on some X1 phones ! you cant fix this with any software-update because it is hardware related. some x1 phones have it like every 2 weeks, others 3-4 times a day. most of the time you can just reset your phone but this is not a solution.
you have to send it back to SE in exchange for a new one.
i called my provider (o2) and they delivered a new x1 _on the next day_ in exchange (they have a 48 hrs delivery/pickup/return service).
the new phone works just fine !
- QuadWord

Static Noises In Call

Hey guys, I have had my Touch HD for a little less than a month.
I am extremely happy with everything about it...
But a couple of days ago, I started experiencing a static type noise during calls only. It seems like there is an interference or something every time I place a call.
I have never dropped it since I got it so I know I didn't break anything.
I purchased a Squaretrade warranty when I bought the phone. Do you think that I should send it in? What do you think is the problem?
Is is it on incoming, out going or all calls? Have you tried using the headphones that the phone came with? Do you still hear the noise with those???
I am having the same problem. Is this a hardware or a software issue?
I am also getting some static interference noises on calls only , only had my phone under a week , would a firmware upgrade fix this or is this a hardware fault?
mavyo said:
Is is it on incoming, out going or all calls? Have you tried using the headphones that the phone came with? Do you still hear the noise with those???
Click to expand...
Click to collapse
It is on both incoming and outgoing calls.
I tried the headphones that came with the phone and I don't hear static with them.
Also, when using the speaker phone, it does not make any static noises.
Any takers?
Yep mine has static too, it can help a bit to hold the device high up since the Aerial is at the bottom.
I had the same problem. Only heard the static when using the phone to my ear. Never when using a bluetooth headset or the speaker on the back. I tried several hard resets and phoned HTC. I've since sent the handset back. I'm waiting to hear if they are giving me a new handset or a refund as I had only had the phone for 5 days.
I done a load of searching and couldn't find anyone else with the same problem. HTC said it was a new problem to them but it looks as though there are a few of us.
mavyo said:
I had the same problem. Only heard the static when using the phone to my ear. Never when using a bluetooth headset or the speaker on the back. I tried several hard resets and phoned HTC. I've since sent the handset back. I'm waiting to hear if they are giving me a new handset or a refund as I had only had the phone for 5 days.
I done a load of searching and couldn't find anyone else with the same problem. HTC said it was a new problem to them but it looks as though there are a few of us.
Click to expand...
Click to collapse
Please keep us updated on what they have to say about your situation.
Hi,
Im still getting that static noises , Also getting it when im playing audio on windows media player , Ive also tried core player , still same , so it's not the windows software , I reckon could be a hardward fault.
i have a orange htc touch hd .
does any1 else get these noises when playing any audio ?
I'm thinking the problem is hardware related. Seems like something is loose, connectionwise.
Whenever I hear the static in call, and kind of jiggle the phone around or press the screen and back together it goes away for a little bit.
I am going to take advantage of my warranty I believe.
Well I dropped my phone today and it appears the static noises in call have disappeared.
Hehe well I'm not trying that one out I also have the statice noise in call but its only at one person and its always the same one :\
So maybe I should drop that person on the floor
Onboard Speaker noise / crackling
I've had my HD since Friday, and I'm having the same noise. I hear it as soon as I press send and intermittently during all calls. When it goes away, if I stay really still, I don't hear it till I move. Really irritating for an $800 phone. I called the guy at the phone store where I bought it and he told me to call HTC.
i have the same problem .. sometimes the noise disapear when i press on battery cover, anyone found a solution for that problem

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