Database Users

Can anyone clarify what a hard reset really does?

OK, I know that may look like a dumb question (and maybe it is!!!)
I have just unlocked my Vario 2 using the "Pof" method with both Sim and SuperCID.
Problem is, my phone needs to be sent back (long story - but basically I am getting a replacement Vario 3). Now obviously I am concerned they will tell me "sorry youve been playing with your phone sonny - its no longer under warrenty", so need to get it back to factory settings if I can.
I appreciate a hard reset will basically wipe any files I have, contacts and settings etc, but will this remove the unlocks that have been done? ie It really does go back to factory settings - or do these unlocks stay on there?
I have been searching the forum and WIKI, but not found the solution. I did think I would need to install a T-Mobile Rom - but all I could find was a hungarian version - which whilst in English, would probably look worse than as I currently have it!
Any help appreciated.
Thanks
EDIT:
For the record, if it makes any difference:
ROM Version 1.21.110.3
Rom Date 06/19/06
Radio version 1.16.00.00
Herm300 IPL-1.01
SPL 1.40.0lipro

a hard reset simply formats the internal drive on the phone and resets it to the factory settings.
generally t mobile wont bother looking at things like that, i unlocked my vario, dropped it, it smashed, they just replaced it after trying to repair it.
A few people have flashed new roms and bricked it, sent it back, tmobile are none the wiser, they are probably unaware people to this to their handsets!
we are all just stupid customers as far as they are concerned!
personally i wouldnt worry about it!

andaroo said:
a hard reset simply formats the internal drive on the phone and resets it to the factory settings.
generally t mobile wont bother looking at things like that, i unlocked my vario, dropped it, it smashed, they just replaced it after trying to repair it.
A few people have flashed new roms and bricked it, sent it back, tmobile are none the wiser, they are probably unaware people to this to their handsets!
we are all just stupid customers as far as they are concerned!
personally i wouldnt worry about it!
Click to expand...
Click to collapse
OK thanks for that. So I assume a hard reset will not over write anything regarding the bootloader radio change and unlocks? I appreciated that it resets the OS - hence the question.
I agree that they probably wouldnt in most cases look into the phone and check, but they have put a note on my account about "charging if not found faulty".
The problem I have been getting is missing calls - even if I am in a strong signal area. I actually work at Waterloo Railway station - and I would doubt too many places would get a better signal! An incoming call is made, my phone doesnt ring and the caller gets a single ring, then nothing. From what I can now gather, this may be to do with the cell shaking hands but not really being connected. ie the phone/cell are duping each other. This appears to be a 3G issue (so is probably likely to still be there on exchange.) Now the silly thing I have noticed; the phone seemed fine until I got web'n'walk put back on and the problem happens once I have been online. Strangely at the moment, I dont think the problem is persisiting (ie Im not aware of missing calls - though of course thats difficult to quantify unless someone tells me!)
Anyway - I have a feeling they will be looking more into this phone as this replacement will be my 5th! (The previous had similar problems with calls being made or incoming that would just fall over before being answered and the signal being completely lost when it was happening. Slightly different this time - but sound related!)
So will there be a way to put it back to being locked and the correct bootloader etc being shown?
Many thanks

I had the same problem with rejected and dropped calls, tmobile couldnt care less from what i learned or are unaware of the problem! try this
1. lock the phone to gsm only (this solved it pretty much straight away)
2) remove the voicemail from your account
3) If you are using gprs data, you will rarely get a phone call through, and by using it i mean looking at web pages or having programs update in the background.
Downgrading the bootloader is way above my head so i wouldnt like to advise.
As regard to relocking the phone to the network, i dont think thats possible, in any event, why would they check the simlock if the phone is having problems with calls!
If its your fifth handset, you should be looking at changing the model at least because thats ridiculous.
It sounds like a network issue rather than a handset problem!

andaroo said:
I had the same problem with rejected and dropped calls, tmobile couldnt care less from what i learned or are unaware of the problem! try this
1. lock the phone to gsm only (this solved it pretty much straight away)
2) remove the voicemail from your account
3) If you are using gprs data, you will rarely get a phone call through, and by using it i mean looking at web pages or having programs update in the background.
Click to expand...
Click to collapse
Yeh, the problems on this phone didnt start until I began using the net again. They did suggest switching off 3G, but since I bought the phone specifically on the promise of a fast connection and HSPDA speeds, that really is an unacceptable solution! I appreciate that signal varies etc - but if a central location where I work isnt good enough, then T-Mobile really shouldnt be advertising themselves as a 3G network!
As it happens, voicemail was switched off on the account. It got put back on again a week ago - and sods law - things now seem to be working, though internet speeds are still very slow.
As regard to relocking the phone to the network, i dont think thats possible, in any event, why would they check the simlock if the phone is having problems with calls!
Click to expand...
Click to collapse
Dunno really. Its just a concern they will and then use it to wriggle out of an exchange!
If its your fifth handset, you should be looking at changing the model at least because thats ridiculous.
It sounds like a network issue rather than a handset problem!
Click to expand...
Click to collapse
When I phoned, I was just looking to get a repair, but it was them that offered a Vario 3 which I accepted. It was agreed for them to be sending the set to me (last Thursday) but all that arrived was a grey bag to send my old one back. I spoke with them at great length again last night and suggested a straight courier swap so I wasn't without a phone. They went through to their repair department, who have now flatly refused the phone change - despite it being agreed already!
Anyway I spoke to another manager who went through my "book" of notes and quoted the sale of goods act and merchandisable quality thing and he has agreed they really have to address this. He is phoning me back today and he did come across as helpful and reasonable. (The second one in 2 weeks - must be a record!!!)
I do agree though, that this issue is likely to be the network and not the phone. I would really love to use O2 as at work and home I get 100% coverage and never had any problems at all - but I ain't paying their data rates! Maybe 3 will be ok - but again, when I had them a few years back, at home they were dire so never bothered again. But one thing is pretty certain, in 5 months time, T-Mobile will be history unless they make amends in a big way and these problems become non existant.
Thanks for your help..... its appreciated.

Sick 'n Tired

Hi, guess what, two weeks ago I got a new phone, the famous HTC HD2 (leo). I was so proud, I had read so many good reviews about this phone, and I just loved it. Played with the phone night and day, but then it started. The second weekend I had it. I sent four texts (yeah, I have no friends) I was thinking they arrived but (hence I don't have any friends) I thought they didn't answer. But on friday (05.03.2010), my brother called me, asking me about the text, I did not understand, but it seems like it waited 1 week to send a text message. Then my friend rang, about the same (but with the text i wrote to him of course), I did not know what to do! Also my brother called me like 1 week ago, i slided the most awesome button to the left, to answer the call, and guess what? The cell froze, guess what it did yesterday too? Yeah, it froze again.
Does every hd2 live its own life? Would it help to hard reset it? (even though I can't seem to find the "erase all" key)
I have other problems with the phone aswell, but can't seem to remember what they were.. hmm...
If some one does not understand what I'm trying to say: My cellphone freezes when answering a call, also won't send texts when I tell it to.
Can anyone help a friend out? I don't know where else to turn than a forum.
Is this the best phone or what!

What ROM do you have on the phone now?
Nothing that you have described seems unresolvable in the least bit. You are in the right place to make your HD2 live up to its reputation, and it certainly is not hard to do.
IF you can provide any details about your current ROM, etc. that would be a good place to start helping you.

Jnygaard said:
Hi, guess what, two weeks ago I got a new phone, the famous HTC HD2 (leo). I was so proud, I had read so many good reviews about this phone, and I just loved it. Played with the phone night and day, but then it started. The second weekend I had it. I sent four texts (yeah, I have no friends) I was thinking they arrived but (hence I don't have any friends) I thought they didn't answer. But on friday (05.03.2010), my brother called me, asking me about the text, I did not understand, but it seems like it waited 1 week to send a text message. Then my friend rang, about the same (but with the text i wrote to him of course), I did not know what to do! Also my brother called me like 1 week ago, i slided the most awesome button to the left, to answer the call, and guess what? The cell froze, guess what it did yesterday too? Yeah, it froze again.
Does every hd2 live its own life? Would it help to hard reset it? (even though I can't seem to find the "erase all" key)
I have other problems with the phone aswell, but can't seem to remember what they were.. hmm...
If some one does not understand what I'm trying to say: My cellphone freezes when answering a call, also won't send texts when I tell it to.
Can anyone help a friend out? I don't know where else to turn than a forum.
Is this the best phone or what!
Click to expand...
Click to collapse
upgrade to the latest 1.66 rom

Hm, first of all, how do I check what rom I have. Second how do I upgrade it?

1. Settings (on slide bar)>About Phone>Software information
2. Either from HTC direct or from your vendor

Thanks, "please contact your supplier first before upgrading." Aint got time for that.. Hope this will help

So you're not going to check? Are you in the UK?
Seriously, chances are you're on an old ROM and changing to a newer one will work wonders

yeah, i have the old one, anyway, yeah i had the old one... 1,48.. well its 23:59.. cant call them, + do you have any idea how expensive that is!? and yeah prolly just the copilot nav that gets screwed, and i want that to get away from my menu (start menu)

Jnygaard said:
yeah, i have the old one,anyway, yeah i had the old one... 1,48.. well its 23:59.. cant call them, + do you have any idea how expensive that is!? and yeah prolly just the copilot nav that gets screwed, and i want that to get away from my menu (start menu)
Click to expand...
Click to collapse
You don't need to waste a cent, or a second of time calling anyone. The won't help you. They'll tell you to reformat your phone, and the problems you described will return.
You came to the right place for help with these issues. Technical support is typically worthless, as usual. Just take some time to read the info provided here, and in just a short time, you'll be happy with your investment.

HD2 StolenToday-No help

So, unfortunately on my way to work this morning at 5:30 am, while on the train my phone was grabbed out of my hand by a teenage boy and then her ran off the train ):
All i was doing was silencing the alarm, he timed it perfectly. SMDH
Well, i spent all AM calling toll free # to toll free #. T-Mobile/Microsoft/HTC.
What i do not understand is how NONE OF THEM were able to track the phone for numerous reasons (allegedly)
Esp. since i was unable to do it via. the Microsoft my phone website.
Also, what is the point of having to report it stolen and file a police report for the claim when I still have to pay the same thing I would if i was neglectful and lost/broke it....?

Oh sry one more question, why isnt the memory card covered if it came inside the phone?

That sucks! It sounds like the kid knew to pull the battery as soon as he got out of sight.
If he's smart, he'll probably leave the battery out for a few days, or only boot up the phone once in the early morning.
Without the battery to power the GPS, the different recovery methods won't work.
If the kid also flashes a new ROM right away, then myPhone will never find it. Not sure about HTC's method, which may include using the unique ID.
There's a cab floating around here somewhere which will email you if someone switches SIM cards on your phone, or if you send your number a special text. This only works if they don't flash a new ROM first though. And it's a little late for you

iSEX said:
Oh sry one more question, why isnt the memory card covered if it came inside the phone?
Click to expand...
Click to collapse
Memory cards are an accessory and those are never covered
On the flip side of that, when your new phone arrives, it could very well have a new card in it anyway. Especially if they are loading them at the factory before packaging.

its no good to you now, but remotetracker can survive a hard reset if the sd card doesn't change, or be cooked in with your settings permanently, and it can cope with sim card being changed.
it also allows you to lock up the phone, wipe the card, show message on screen, get call and txt details, get location on cells when gps can't, recover any files you like, via email or even ftp. loads more, amazing piece of free software.

I wish i would have knew all of that ):
I havent even had this phone for a full month yet.
he is very bold though. smh he didnt even turn it off. me and someone called and he answered and had a whole convo! grrr
it really sucks that t-mobile cant blacklist the IMEIs like t.mobile does.
OH, AND ITS CURRENTLY BACKORDERED!!! Ugh when will it be over

Snarksneeze said:
That sucks! It sounds like the kid knew to pull the battery as soon as he got out of sight.
If he's smart, he'll probably leave the battery out for a few days, or only boot up the phone once in the early morning.
Without the battery to power the GPS, the different recovery methods won't work.
If the kid also flashes a new ROM right away, then myPhone will never find it. Not sure about HTC's method, which may include using the unique ID.
There's a cab floating around here somewhere which will email you if someone switches SIM cards on your phone, or if you send your number a special text. This only works if they don't flash a new ROM first though. And it's a little late for you
Click to expand...
Click to collapse
SMH. What upset me was that they didnt even attempt to track it. Esp. microsoft. i told them when online it wasnt letting me do so and they said its only an online feature and they cant help. like wth is CC for?
They treated it like it was lost although i had a police report.

taking the easy option. no one cares about anything today. lazy [email protected]$

iSEX said:
I wish i would have knew all of that ):
I havent even had this phone for a full month yet.
he is very bold though. smh he didnt even turn it off. me and someone called and he answered and had a whole convo! grrr
it really sucks that t-mobile cant blacklist the IMEIs like t.mobile does.
OH, AND ITS CURRENTLY BACKORDERED!!! Ugh when will it be over
Click to expand...
Click to collapse
Can't believe he answered the phone!
Keep trying with myPhone and the second you get his position, send it to the cops!

UPDATE**
To make things worst, I woke up this morning only to check MMP, and I can see the contacts/pictures & texts that the person who has my phone are sending/saving!!! And yet Tmobile are still saying they cant track the phone number....B.U.L.L.S.H.*.T.
DOES ANYONE KNOW HOW LONG IT MIGHT BE ON BACKORDER??? ):

iSEX said:
UPDATE**
To make things worst, I woke up this morning only to check MMP, and I can see the contacts/pictures & texts that the person who has my phone are sending/saving!!! And yet Tmobile are still saying they cant track the phone number....B.U.L.L.S.H.*.T.
DOES ANYONE KNOW HOW LONG IT MIGHT BE ON BACKORDER??? ):
Click to expand...
Click to collapse
If he is saving the pics the nit should be updating his postion, so it will tell you where he is.

hope ya harvesting numbers, i'd be harassing all his friends, and posting their number and his pics and such

zelendel said:
If he is saving the pics the nit should be updating his postion, so it will tell you where he is.
Click to expand...
Click to collapse
View your phone's last known location BETA
See your phone's location the last time it contacted My Phone.
We don't have a location. Find out why
It still keeps saying this. It wont tell me where she is located ):
It seems like a lost cause.
Im wondering why i can see this though, is it due to my email still being attached to the phone?

samsamuel said:
hope ya harvesting numbers, i'd be harassing all his friends, and posting their number and his pics and such
Click to expand...
Click to collapse
Ugh. I wish I was able to see the persons number who actually has the phone. smh i'm shocked it isnt letting me.

iSEX said:
Ugh. I wish I was able to see the persons number who actually has the phone. smh i'm shocked it isnt letting me.
Click to expand...
Click to collapse
well he's still using your number right...? you said you were able to call and talk to him, so the phone won't know what his number is. However, I'd put money down on the fact that the very first number he called when he got the phone, was his own, so he could get your number off his phone's incoming call. Call the very first number that appears in your t-mobile call logs as happening after he stole it, and I'll bet the same guy (him) answers as when you called your number.
Either way, I would follow samsamuel's suggestion and start putting pressure on every single person in his contact list, or even put a post up on craigslist addressed "to everybody on this a$$hole's contact list, he stole my phone"...and post every single name in there, and whatever choice commentary you feel would help flush him out
Shoot, start posting every single one of his text messages online....especially the most private or embarassing ones for he and his friends. Watch his messaging activity too and I'm sure you'll spot and e-mail address or facebook/myspace account name, something you can use to smack him in the face with info....you may not know who he is, but you certainly have access to enough info about him to make him regret it.
I'm guessing at this point he still has no idea that you can see all that about him, so use your advantage here wisely....

sirphunkee said:
well he's still using your number right...? you said you were able to call and talk to him, so the phone won't know what his number is. However, I'd put money down on the fact that the very first number he called when he got the phone, was his own, so he could get your number off his phone's incoming call. Call the very first number that appears in your t-mobile call logs as happening after he stole it, and I'll bet the same guy (him) answers as when you called your number.
Either way, I would follow samsamuel's suggestion and start putting pressure on every single person in his contact list, or even put a post up on craigslist addressed "to everybody on this a$$hole's contact list, he stole my phone"...and post every single name in there, and whatever choice commentary you feel would help flush him out
Shoot, start posting every single one of his text messages online....especially the most private or embarassing ones for he and his friends. Watch his messaging activity too and I'm sure you'll spot and e-mail address or facebook/myspace account name, something you can use to smack him in the face with info....you may not know who he is, but you certainly have access to enough info about him to make him regret it.
I'm guessing at this point he still has no idea that you can see all that about him, so use your advantage here wisely....
Click to expand...
Click to collapse
That was yesterday. Afterward i suspended my acct and he must have sold it to or gave it to a female b/c she is in the pictures and by the text language I can tell its a girl...
So as of ystrday after I cut the service off, the sim card has been changed to hers but TMO wont help smh.
But you gave me a great idea. i know 9/10 i wont receive my phone back but i can make the person with it extremely annoyed *runs to craigslist* LOL
TMOBILE should really think about using some of the features Sprint/Nextel and others use....

iSEX said:
That was yesterday. Afterward i suspended my acct and he must have sold it to or gave it to a female b/c she is in the pictures and by the text language I can tell its a girl...
So as of ystrday after I cut the service off, the sim card has been changed to hers but TMO wont help smh.
But you gave me a great idea. i know 9/10 i wont receive my phone back but i can make the person with it extremely annoyed *runs to craigslist* LOL
TMOBILE should really think about using some of the features Sprint/Nextel and others use....
Click to expand...
Click to collapse
Ahhh gotcha. Ok well yeah then I think the best you can do is just be very crafty with how you use what you can see. I still feel confident that they have no idea that myphone is doing it's thing, so just don't tip that hand too soon I know I'd have a bit of perverse fun coming up with ways to take advantage of all that!
It's interesting that myphone still updates to your same account even with a new sim/number....I guess it makes sense, since you log into an msn account to use it, and it probably only cares what data there is to back up, not what phone number or carrier account it's tied to.
Even though the myphone site won't tell you where it is, do any of the other "now what?" (premium) services show as possible? It says you can wipe the phone remotely if they work, but you may lose the insight myphone is giving you for now. But, it may become the final option at some point
EDIT: I guarantee you that T-mobile has the ability to do more to locate the phone....but without a supoena in your hand, you may never benefit from that

if u use mircosoft myphone u can lock ur phone and locate it

wingtytn said:
if u use mircosoft myphone u can lock ur phone and locate it
Click to expand...
Click to collapse
Unfortunately thats wasnt working. its said it couldnt locate.

QUESTION:
I was just in my Gmail and noticed they deleted a few non-important emails i received ystrday. i jusat changed my password on all of my accts. thats means the phone will pront the password to be updated on there and if she doesnt know it she wont be able to access it right???????

Noooooooooooooo

im in a trip at miami
i took a cab to this club at night and my phone slipped out of my pocket in the cab, before i realized anything the cab drove off and then my phone was missing, i called it and a girl picked up and said she had it, so i took another cab to go meet her wherever she said she was but she wasnt there, i kept calling hte phone all night and it was ringing till about 3am when i stopped trying in order to get some sleep. i woke up now and im calling and its going straight to voicemail. that means she turned the phone off or took the sim out. the phone was at around 80% battery when i lost it with wifi and everything off so it would ahve lasted the whole night
so my phone is gone!! im wondering what i can do? im with rogers in canada, is there an insurance or lost phone insurance policy that i can bring up? or is there a way they can lock that phone's usage abilities through the VIN number?

Phone rogers and get tell them its stolen. They will ban the ime so it can't be used with any sim.
Use wavesecure in the future. It can lock, track and wipe your phone remotely. Sorry about your bad luck!

If you want it that bad you can go to the police and they can find it next time when someone turns it on.Or the service provider can lock it somehow and make it useless.

berbecverde said:
If you want it that bad you can go to the police and they can find it next time when someone turns it on.Or the service provider can lock it somehow and make it useless.
Click to expand...
Click to collapse
Highly doubt that they have the time or resources for that unfortunately.

well i have a friend that bought a Iphone from unknown sources and next day the police was at his door asking about the phone.But this is in Hungary and a 400$ dollar phone theft is worth loocking into.I think there is someone who deals whit this kind of theft.But who knows.

berbecverde said:
If you want it that bad you can go to the police and they can find it next time when someone turns it on
Click to expand...
Click to collapse
Thats what i did when my last phone was stolen from me, go to the police, they will make all your country carriers search for its imei in their network and they are able to locate it too.
I got my phone after 3 months thought. :-(
sent from my x10i that is banging for a 2.1 upgrade. ...

Sorry to hear about your phone dude how unfortunate. Like instigator008, you should call Rogers and tell them about your phone. Did you have your IMEI no. written down somewhere? cuz if you do I'm sure Rogers can lock the phone from anywhere within Canada. They might be able to track your phone too with the IMEI no. but I suggest next time you use a security app that tracks down your phone and locks it down as well. There's a couple of good ones but I'm not sure which. This reminds me I should do it myself too lol. Good luck buddy, and hope you get your phone back soon.

i lost my older 5800xm in a cab too, but im my case the cab driver called the contacts thqt r obvious to me "mom" "dad" and dropped it off himself, i gave him $50 and the phone itself

I am afraid Rogers will not block the IMEI, they do not do that at all unless it was stolen from one of thier locations. Silly I know. There is a lost/stolen program in place just call and see what they can do for you.. also if bough on a credit card there maybe something that can help you. Home insurance may also help.

[Q] Lost & Found t-mobile Hero in London

Hi all
It just happened that I find a t-mobile Hero on a bus 52 to Victoria Station (I got off at the Royal Albert Hall and I notice it just before I got off)
I'm thinking about call one of the contacts on the address book but the screen is locked.
I haven't got any calls from it, so I can tell anybody that that phone is lost.
I'm reluctant to go into a T-mobile store because maybe they just get the device and keep it for them without even notifying the owner.
What would be your best advice in order to give it back to its right owner before s/he block the mobile's IMEI?
Regards!

Better to call the carrier, they have all his/her info
Great that you are so honest +1
Sent from my HTC Hero using XDA App

melvie said:
Better to call the carrier, they have all his/her info
Great that you are so honest +1
Sent from my HTC Hero using XDA App
Click to expand...
Click to collapse
He does have a saint in his name.. I would call one of the contacts if you can get into the phone, ask them whos phone this is... ( or you could root it for him and return it, he would probably be happier)

nijnvy said:
He does have a saint in his name.. I would call one of the contacts if you can get into the phone, ask them whos phone this is... ( or you could root it for him and return it, he would probably be happier)
Click to expand...
Click to collapse
Lmao. Yeah, send it back with flash working and oc'd to 800+, so it keeps their hands warm on cold November nights like now.
They usually block them straight away. Ring 'mum' or 'dad'. They're probably on shopping holiday from Croatia.
And it was all yellow...

Brings you back to that song ...
All I want for christ-mas is root (Oh dear)

It may be possible you could adb in and pull the contacts database and get home?
Not sure - i have never tried. But I really do respect your honesty on this!
/me tips hat!

spikey68 said:
Lmao. Yeah, send it back with flash working and oc'd to 800+, so it keeps their hands warm on cold November nights like now.
They usually block them straight away. Ring 'mum' or 'dad'. They're probably on shopping holiday from Croatia.
And it was all yellow...
Click to expand...
Click to collapse
how did you get to Croatia?

zolmajstor said:
how did you get to Croatia?
Click to expand...
Click to collapse
It was a pleasant evening, I walked.
Hush...

This is the big failing of the pattern lock screen system... It stops malicious use, but also stops legitimate things like this.
I've always been in favour of setting a custom message on the lockscreen using CMParts, but this isn't a custom ROM (I presume).
What's worth a look is to try "adb devices" with the device connected. See if you can get it to show. This will only happen if the user has enabled USB debugging, which would suggest it could be rooted.
If it's rooted, it would be possible to retrieve enough info to contact the user. If it's not rooted, it's not going to let you get at anything...
I'm aware that any info here would help someone who had stolen a phone, so I'm not going to give away any of the tricks to get into the device by bypassing that screen.
Still, it's good to see some honest people about here... One suggestion. Remove the SIM, and put it into another device (non smartphone). See if there are any contacts on the SIM (presuming it's not PIN protected. If it is, you're stuffed from this respect, as some people might have used an older contract sim in the Hero as an upgrade phone, perhaps with a few phonebook entries you could try out?
Failing that, I'm not sure how else you could really do this You could go into the network's store, and give them the SIM, and ask them if they could get the owner to contact you, if you gave them an email address. They would probably be able to do that, as there would be no data protection issue.
HTH
P

captainstu72 said:
It may be possible you could adb in and pull the contacts database and get home?
Not sure - i have never tried. But I really do respect your honesty on this!
/me tips hat!
Click to expand...
Click to collapse
That will only work if rooted, since you can't access /data without root on the Hero.
If you could root the device, you could sort it easily. The trouble is that it's a bit iffy... If the OP PMs me, I will give him a few suggestions in private, as he's got a long history on XDA. I reckon I can get the contact info out the phone (just had an idea )
Hmmm... Necro fail Doh!

Take the sim card out and put it into another tmobile phone, as the contacts may be stored on there, i know i do to save the hastle when getting a new phone, or use a micro sd card reader check whats on the memory card there may be some contact info.

I am glad to know that there are honest people like you in this world..