Phone Not Working Properly - Touch CDMA General

Hi, I've spent hours searching these forums, yahoo and google, and I cannot find a solution that works of me.
First, I load my HTC Touch Vogue from US Cellular and it goes to the "Smart Mobility" screen and stops there. Before this happened, I started some SPL program and the screen turned white on my phone, and I restarted.
Can anyone help with my problem?

Does anyone have help?

Have you tried Flashing the ROM?

OK, lets break down why no one can answer your vague information
ultiwarrior13 said:
First, I load my HTC Touch Vogue from US Cellular and it goes to the "Smart Mobility" screen and stops there.
Click to expand...
Click to collapse
OK, custom ROM and if so which one?
Stock ROM and if so why a Bell ROM on a US Cell service?
ultiwarrior13 said:
Before this happened, I started some SPL program and the screen turned white on my phone, and I restarted.
Click to expand...
Click to collapse
OK, try again, "some SPL program" doesnt say WHICH SPL program so how can anyone be of help - SPL what? different SPL progs out there and that could be the issue but without knowing which one nobody else is going to know either
ultiwarrior13 said:
Can anyone help with my problem?
Click to expand...
Click to collapse
As soon as more specifics are out there, sure someone can and will probably help
Is it working after a soft reset like it was?
Is it just when you run this mystery SPL app of yours? If you dont run it does the phone work fine? is this SPL app needed?
Have you flashed or hard reset your phone to see if that corrects it?
Give us the info and yeah, we can help - leave it vague and people wont answer because they dont know what your referring to...
Detroit Doug

Related

CRASHED!

hey people....
i was just upgradeing the radio stack to v.4.21 beacuse mine was v.4.20 and as i was installing it on the xda, it said "Upgrade failes" and crashed. I then tried a soft and hard reset and it just crashes again.
Can some one PLEASE help me...
Thank you so much
jay
Apart from a sof and hard reset, what else have you tried to resolve the problem?
nothing
i dont know how.....i have had the XDA for 1 day
any advice i would be VERY greatfull....
even if u think it may not work.
thank you so much
jay
well looks like you may well have a dead one day old xda on your hands there jay
no dont say that....
its not dead.....its just sleeping (hopefully)
please help any body...*does a jig to get people to help* lol
jay
THE PROPHETOR! said:
"it said "Upgrade fails" and crashed. I then tried a soft and hard reset and it just crashes again."
Can some one PLEASE help me...
Click to expand...
Click to collapse
Crashed!!!!
What is being displayed on the screen?
Are you able to use your XDA at all?
Will it still connect to your PC via ActiveSync?
the answer to all those questions is no....
no activesync
no using the xda
the only thing that is being displayed is the startup o2 sign and in the left hand bottom corner it says
g
r
s 31.85834 (or some number)
and then it goes to a blank white page.....
it keeps swapping back and forth from these two pages
thanks
jay
Are you able to get into the bootloader?
press and hold to on/off button while soft-resetting.
Do you have a SD card reader?
Also, where did you get the xda from, just incase!?!
im gonna try the bootloader thing....but what do i do if it works (im waiting for it to charge up abit before i do that) although i dont think it is charging
i dont have a sd card yet....
o2 online....i have insurance, i think (hope) they will change it....but im going away tommorow for 4 weeks....and im stuck without a phone...so i wanted to know if there was a way that i could reinstall it again...
thanks again york for your help
jay
hey yeah i can get to bootloader
wallaby bootloader v5.22
what do i do?
it siad there is a gsm erorr?
thanks
jay
Right, well it's a start, unfortunatly without an SD card reader there is nothing that I know that will fix this problem, as you cannot use Activesync without the os loading.
I've had a quick look around the forums but all related articles on fixes suggest the need for a card reader.
When you did the upgrade, did you remember to remove the power supply first?.
It seems that leaving the power supply attached while upgrading the radio causes an internal configuration error.
If no one else here can help with your problem, you will have to send it back to O2, they will replace it for new, however, if they do kick up a fuss, remind them of the Sale of Goods Act (Amendment) 2003.
Sorry, that's about as much as I can do mate. Good luck, and don't be but off the xda by this problem, I got mine of ebay and broke the screen within a week, had to fork out another £130 for a new screen, but I'm very glad I did.
ok thanks york......
i will give o2 a call.....
thanks
jay
THE PROPHETOR! said:
hey yeah i can get to bootloader
wallaby bootloader v5.22
what do i do?
it siad there is a gsm erorr?
thanks
jay
Click to expand...
Click to collapse
Great now press the Calender button, that should put you in the GSM
bootloader mode. From there run some of the options ect.., try changing your band to 900 and see if that helps also try turning the radio off as that might let your XDA bootup.
hi....i tried that and it kep saying....
gsm turn ON fail!!
any more ideas?
thanks

Jam "there is no bluetooth hardware installed on this d

Hello, i just got a Jam 128 MB ram. i noticed that the bluetooth icon is grey, when clicked it says "there is no bluetooth hardware installed on this deice". so i decided to check for a new rom, however since its a secinf hand device, (What i can afford) i dont have acces ti imate's updates, so i was wondering if someone can help. I searched the forum only to reach a dead end. if anyone happens to know what i might do, or if this is a common problem or i am in serious trouble, please let me know.
Thanks in advance
Re: Jam "there is no bluetooth hardware installed on th
first_major said:
Hello, i just got a Jam 128 MB ram. i noticed that the bluetooth icon is grey, when clicked it says "there is no bluetooth hardware installed on this deice". so i decided to check for a new rom, however since its a secinf hand device, (What i can afford) i dont have acces ti imate's updates, so i was wondering if someone can help. I searched the forum only to reach a dead end. if anyone happens to know what i might do, or if this is a common problem or i am in serious trouble, please let me know.
Thanks in advance
Click to expand...
Click to collapse
That is indeed a rather common problem, but don't worry - the hardware is not defective, it's just that the software gets confused sometimes.
My Magician had the same problem. I found that when too many programs were trying to initialise themselves at boot time (soft reset), the Bluetooth software timed out and got confused. The main culprit was MS Voice Command, which takes ages to initialise. If you have that on your Jam, let me know, and I'll describe a trick to avoid loading it at boot time.
Other potential candidates are huge Today plug-ins. If you have any such, try disabling them. However, it may happen that your Bluetooth stack is so confused that it needs a hard reset to get back on its feet - I can't prove it, but I had the feeling that on my Magician the Bluetooth hardware and Bluetooth stack states had become out of sync, and not even a soft reset could get them back into agreement.
Anyway, a hard reset always cures the problem. Just be careful with what programs you install!
Cheers
Daniel
Thanks for the quick and informative reply.
to mention, i have tried both both hard and soft reset with no luck.
ill try diabling some plugins and others. however in my case even in a soft or hard reset it dosent work, i think i need a new rom. what do u say.
my current is
1.12.00 WWE
Radio 1.12.10
ExtROm 1.12.167 WWE
do these versions mean anything?
first_major said:
Thanks for the quick and informative reply.
to mention, i have tried both both hard and soft reset with no luck.
ill try diabling some plugins and others. however in my case even in a soft or hard reset it dosent work, i think i need a new rom. what do u say.
my current is
1.12.00 WWE
Radio 1.12.10
ExtROm 1.12.167 WWE
do these versions mean anything?
Click to expand...
Click to collapse
Are you using the new bluetooth stack?
I updated my ROM from 1.01 to 1.12 yesterday and I got that message once after I installed the new stack but everything still works fine.
am sorry, but how can i know what bluetooth stack i am using?
can u send me a the stack or patch or any file i might need?
Thanks in adavance
first_major said:
am sorry, but how can i know what bluetooth stack i am using?
can u send me a the stack or patch or any file i might need?
Thanks in adavance
Click to expand...
Click to collapse
The new bluetoth stack, the daddy, the Pope Jon Paul etc is here
http://forum.xda-developers.com/viewtopic.php?t=33532
It'll change your life.
thanks just downloaded it and installled it. it shows a new BT icon on the top, but still didnt solve my problem.
is there any place to redownload the rom u r using, maybe the rom i am using is installed corrouptly.
first_major said:
thanks just downloaded it and installled it. it shows a new BT icon on the top, but still didnt solve my problem.
is there any place to redownload the rom u r using, maybe the rom i am using is installed corrouptly.
Click to expand...
Click to collapse
So you get an error message. After that, does the Bluetooth work at all?
What have you tried doing to test it?
nope, it dosent. it just gives the message and u have to press OK. when u do so, nothing changes, bluetooth still grey and off.
first_major said:
nope, it dosent. it just gives the message and u have to press OK. when u do so, nothing changes, bluetooth still grey and off.
Click to expand...
Click to collapse
When did this start? What did you install?
didnt install anyting, i just bought the device. USED (what i can afford for). i think i need a rom
first_major said:
didnt install anyting, i just bought the device. USED (what i can afford for). i think i need a rom
Click to expand...
Click to collapse
Can you take it back to where you bought it? Was it made clear that bluetooth wasn't working before you paid?
Back up your data and try a soft and hard reset.
i dont think i can do that, anyways take a look at this, i think its a rom issue. all i need is a rom/patch. but i dont have access to imate site.
http://www.expansys.com.mt/forumthread.asp?code=I-MATE_JAM&thread=535
all i need is the rom
Have you tried this?
Workarounds are to perform a soft reset or switch in and out of flight mode.
Click to expand...
Click to collapse
first_major said:
i dont think i can do that, anyways take a look at this, i think its a rom issue. all i need is a rom/patch. but i dont have access to imate site.
http://www.expansys.com.mt/forumthread.asp?code=I-MATE_JAM&thread=535
all i need is the rom
Click to expand...
Click to collapse
Hm - I m not so sure about this. Your ROM is already newer than everything the people had in the thread you linked to - that thread is mainly from April 2005, and people there talk about 1.03 ROMs, whereas you already have 1.12. And the 1.12 does not have any known issues with Bluetooth.
I am surprised that a hard reset won't work. Try the following: remove the main battery and leave your Jam like that for one night. This will drain your backup battery, and really resets *everything*. The next day, put the battey back in. Go through the normal setup procedure, but do a soft reset immediately before it starts installing programs from the Extended ROM (i.e., within three seconds after you tapped the display after it says "tap display to continue"). This makes sure you will have a really clean and virgin Jam.
If your Bluetooth still does not work after that, I am afraid you have a defective device.
Cheers
Daniel
tadzio said:
[Try the following: remove the main battery and leave your Jam like that for one night. This will drain your backup battery, and really resets *everything*.
Click to expand...
Click to collapse
Even when mine was new, removing the main battery for less than a minute reset everything.
I'm not the only one either. :?
27 said:
tadzio said:
[Try the following: remove the main battery and leave your Jam like that for one night. This will drain your backup battery, and really resets *everything*.
Click to expand...
Click to collapse
Even when mine was new, removing the main battery for less than a minute reset everything.
Click to expand...
Click to collapse
Then you have a defective backup battery. I would still advise first_major to leave his device without battery overnight - there's a chance that this may help, and it's certainly worth a try before giving up on the device.
Cheers
Daniel

P3300 - brick?? Please help!!!

During firmware update the USB cable has been disconnected by mistake, and since then it displays a white screen without loading the OS.
All trials to reflash failed, since it does not see the current SW version (I think).
Is there any tool or any way that can help me force the firmware update to the device unconditionally?
Help would be highly appreciated.
TIA, Zohar
zoharbl said:
During firmware update the USB cable has been disconnected by mistake, and since then it displays a white screen without loading the OS.
All trials to reflash failed, since it does not see the current SW version (I think).
Is there any tool or any way that can help me force the firmware update to the device unconditionally?
Help would be highly appreciated.
TIA, Zohar
Click to expand...
Click to collapse
It depends if it is CID-Unlocked or not. Did you pay money to our friends at http://www.imei-check.com/ ? to get rid of your simlock? if so there is not a problem. Just reset your phone while holding down the voice record button on the left side of the phone this will display a three colored bar on the display, then start a original ship rom from T-Mobile or Dobop, HTC is a little bit harder. I don't own a Orbit, so I could be off. Please do a search in this forum there are some people with the same problems.
Good luck
RvBCrS
rvbcrs said:
It depends if it is CID-Unlocked or not. Did you pay money to our friends at http://www.imei-check.com/ ? to get rid of your simlock? if so there is not a problem. Just reset your phone while holding down the voice record button on the left side of the phone this will display a three colored bar on the display, then start a original ship rom from T-Mobile or Dobop, HTC is a little bit harder. I don't own a Orbit, so I could be off. Please do a search in this forum there are some people with the same problems.
Good luck
RvBCrS
Click to expand...
Click to collapse
rvbcrs is right,try to get the phone into bootloader and reconect the phone if the system reads the connection try flashing with the t-mobile org shipped rom if ur in luck,should work.All the best.
No upgrade of bricked Phone in bootloader mode under Vista
Under Vista the upgrade in bootloader mode soed not work!
I think it is because of Windows Mobile Device Center Software instead of ActiveSync. Under XP no problem in 15 minutes...
well I have HTC so what shall I do
when I have the 3 stipes display. Thanks, radim
rvbcrs said:
It depends if it is CID-Unlocked or not. Did you pay money to our friends at http://www.imei-check.com/ ? to get rid of your simlock? if so there is not a problem. Just reset your phone while holding down the voice record button on the left side of the phone this will display a three colored bar on the display, then start a original ship rom from T-Mobile or Dobop, HTC is a little bit harder. I don't own a Orbit, so I could be off. Please do a search in this forum there are some people with the same problems.
Good luck
RvBCrS
Click to expand...
Click to collapse
rvbcrs said:
It depends if it is CID-Unlocked or not. Did you pay money to our friends at http://www.imei-check.com/ ? to get rid of your simlock? if so there is not a problem. Just reset your phone while holding down the voice record button on the left side of the phone this will display a three colored bar on the display, then start a original ship rom from T-Mobile or Dobop, HTC is a little bit harder. I don't own a Orbit, so I could be off. Please do a search in this forum there are some people with the same problems.
Click to expand...
Click to collapse
Can someone help me with this? I've got to the "bootloader mode" but don't know how to flash it from there. ActiveSync doesn't make a connection at that stage of course.
Travelcard said:
Can someone help me with this? I've got to the "bootloader mode" but don't know how to flash it from there. ActiveSync doesn't make a connection at that stage of course.
Click to expand...
Click to collapse
Download this HTC P3300 WWE factory rom here http://rapidshare.com/files/19322112/HTC_1.12.405.01_026790_WWE_SHIP.rar. Now first launch Bootloader (multi color screen) and just run the ROMUpdateUtility.exe from the rar, voila your device unbricked .
PS: If you are running vista you must first change a driver, see link below to fix that. Cheers
http://www.mrvanx.org/cms/index.php?option=com_content&task=view&id=23&Itemid=27
Phew! That worked perfectly. Thanks a lot for that.
Travelcard said:
Phew! That worked perfectly. Thanks a lot for that.
Click to expand...
Click to collapse
Your Welcome

Giving up :( .. sad and depressed .. dead hermes

ok. i told myself that i wouldnt give up. i keep reading the forums and i still cant get this brick back up. radio wont go back. is my warranty voided? can i go somewhere to have some other genius do it? anyone willing to do some one on one help? ill pay you. haha
i wish i can help
but i don't know much
i can point you to some good info
hope you get it working
http://wiki.xda-developers.com/index.php?pagename=HTC_Hermes
jirehlubrin said:
ok. i told myself that i wouldnt give up. i keep reading the forums and i still cant get this brick back up. radio wont go back. is my warranty voided? can i go somewhere to have some other genius do it? anyone willing to do some one on one help? ill pay you. haha
Click to expand...
Click to collapse
No need to pay anyone here.
Whats the problem? Please describe it in detail
What did you do before it turned to a brick?
What radio, rom, bootloader do you use?
No informations, no help
jirehlubrin said:
ok. i told myself that i wouldnt give up. i keep reading the forums and i still cant get this brick back up. radio wont go back. is my warranty voided? can i go somewhere to have some other genius do it? anyone willing to do some one on one help? ill pay you. haha
Click to expand...
Click to collapse
Give us more background of how did you get Hermes brick ? I have been spending almost the whole last week trying to fix my Hermes and I have almost tried all methods provided by this forum. And perhaps we should share our experience for the benefit of the users here.
My problems is that the Hermes could boot up but it seems there are issues in the radio, ie "NO GSM". It keeps come and go which caused my Hermes (Softbank) very unstable when using the telephone functions.
heres the problem.
ill pay someone 50 bucks if they help me get this bad boy workin. im desperate.
i have the olipro 2.10 bootloader. it says spl-1.40.olipro. eh?
i can install the OS. im using Hermes_WM6_WWE_vp3G_v3.61.0_ATT_Full. it installs perfectly.
its the radio that is the problem. i try to update the radio and its stuck at 0%. ive been reading the stickys and looking at the types of bricks. i still cant get it to work.
i formatted my SDcard to fat32 and i copied the nbh file and put it to HERMIMG and it got to the screen but it freezes at GSM.
i put the GetDeviceData in the phone and ran it. got that txt and opened it from my desktop and it doesnt tell me my CID. but im from california. and im using cingular. haha damn. i know im being one of those damn annoying asses but...****. 50 bucks? someone?
my friend also has the same exact phone (cingular 8525) and her radio version is the 1.16 one.. and i tried to install that.. not workin it freezes
OK, need some info.
Which bootloader that you have 2.10Oli or 1.40 Oli?
What radio version that you have before your phone become brick?
holy ****. i fixed it. i ****ing fixed it. praise god! the sdcard method is a life saver.
i can TRY to help others. i have no idea. maybe i should do a video tutorial of how lucky i got. haha

WIFI Problem

Do any one have the same issue like me?
I cannt turn on my WFI, I have flashed the original rom to 6.5, but still wont help.
entered the com manager turn on wifi didnt work, and go to advance got underlined wording "turn on Wireless LAN", didnt make any changes as well,
Can some one help me?
Greatdane said:
Do any one have the same issue like me?
I cannt turn on my WFI, I have flashed the original rom to 6.5, but still wont help.
entered the com manager turn on wifi didnt work, and go to advance got underlined wording "turn on Wireless LAN", didnt make any changer=s as well,
Can some one help me?
Click to expand...
Click to collapse
it would be better to ask in the special thread of the ROM you´re using. It´s neither a gerneral Blackstone issue nor one of WM 6.5
Now, I have flashed to a diffrent radio, but cant do anything as well.
Any body can help?
Wifi
I had the same problem a couple of weeks ago.
My provider changed the phone for me as a fault.
Now, all is fine.
The problem is now I have spl the unit and start up color looks weird.
How do I get back to the old spl?
so that my warranty wont be voided?
Please Help Needed here.
Matthes42 said:
it would be better to ask in the special thread of the ROM you´re using. It´s neither a gerneral Blackstone issue nor one of WM 6.5
Click to expand...
Click to collapse
you'd better to try "WiFi Monster"!
i have same problem in my hd !
Moving to balckstone
Post your question in the rom thread that you have an issue with else in the general section. Issue has nothing to do with developement
The problem is I had changed to original and cooked rom, the result is the same.
I was wondering if its really a bad hardware, how come it would work if I do a soft reset (not every time can work, even hard reset).
My apology if I had post in the wrong section.
But wifi monster did help a lot, when I turn on the wifi using the original com manager, it wont work, but when I use the wifi monster, some time will work, and some time need a reset or hard reset.
any one can help.
Greatdane said:
The problem is now I have spl the unit and start up color looks weird.
How do I get back to the old spl?
so that my warranty wont be voided?
Please Help Needed here.
Click to expand...
Click to collapse
You mention colours look weird. If I'm right you have fallen to to the old trap of using wrong HSPL resulting in a greenish discolourization. This would also affect phone & wifi.
What does your SPL say? Which rom are you using?
To get back to original SPL for warranty reasons follow this guide and scroll down to section called
How to reflash Stock/Shipped SPL - STEP BY STEP - FOR WARRANTY REASONS ONLY! at bottom of 1st post
@Fallen, I am using original starhub provider for the first time, the wifi got problem, later I hard spl 156, and upgraded to energy rom, the wifi still the same problem, sometime will on and sometimes can't on. But now thanks to your link, I managed to revert back to the original SPL, and original rom. But the wifi is still the same prob. For the first few hour the wifi can on, but after that the problem comes again. I cant even tick the turn on wifi. nothing happen when I tick the wifi option.
I have another unit for comparison today, the same radio, the same rom, the same spl, and the other unit works well, wifi on when ever I want to use it.
Someone can help?
Really confusing me..
Not sure HW or SW prob.
If HW fault, the wifi wont even turn on, Am I right?
or its got something to do with the radio?
Anyone can help?
Nope - but the same happened to one of ours this month (stock Orange UK handset, never been flashed, 3 months old). Wifi refused to start, TF3D camera app unable to locate hardware (black screen, icon to select camera missing). Random device.exe error reports when trying to use the camera and once per restart from the WiFi stack. Hard resets, etc. made no difference, and Orange simply replaced it, saying it was listed on their system as a hardware issue.
If you Google you'll find groups of other people arguing over the same problem, on several different HTC handsets, and nobody's ever gotten a solution other than sending it back. Lots of "helpful" stock answers about re-flashing but the OPs reply it hasn't made any difference, and the repaired phones all seem to come back with boards and cables swopped.
Thanks for all the response, I guess I had to go to the service center for warranty claim.
Now, I found My problem.
When ever I instaled any program. the wifi will stoped working.
is that software issue?
or hard ware issue?
But when I didnt instal any third application the wifi work perfectly, I have changed to several rom including 6.5 coocked.
Last attempt before going to service center.
my wifi was working fine with Dutty's R9, and an attempt to connect to some hotspot in the mall led me to connect to no one. and back at home it is also not connecting to the home wifi.
i've edited and deleted the settings but still its not connecting . want to check other options before performing a hard reset.

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