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As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
MOD EDIT HDUser
Changed the title to reflect better the subject matter
End MOD EDIT
dgattenb said:
As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
Click to expand...
Click to collapse
Bit outdated mate. Dated 7th April 2009. Looks most likely like version 1.56 which has been incorporated into a lot of WM6.1 roms. However newer releases including 1.57 & 1.59 have been released. Latest cooked roms already include either 1.57 or 1.59
Shipped roms can be found in wiki here mate
not in date ?
Mine's rom 1.14.405.3 ( 22273m ) WWE
Radio 1.09.25.14
when I can put in my serial number into HTC it says the patch is not fro my phone .
I'm with Orange UK
serail
BTW My serial is HT849KD09700 ...
dgattenb said:
BTW My serial is HT849KD09700 ...
Click to expand...
Click to collapse
You can download same shipped rom from wiki no problem. I provided link in previous post.
dgattenb said:
Mine's rom 1.14.405.3 ( 22273m ) WWE
Radio 1.09.25.14
when I can put in my serial number into HTC it says the patch is not fro my phone .
I'm with Orange UK
Click to expand...
Click to collapse
If your phone if orange branded then this is the reason why HTC says the firmware update is not for your phone.
dgattenb said:
As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
Click to expand...
Click to collapse
My new Touch HD came last week with this ROM on it - it's on T-Mobile but SIM unlocked. very stable, no major problems other than the fact I could do with a better radio support since the T-Mobile coverage where I am is lousy, but the Touch is still worse than my SonyEricsson W950i.
Will 1.57 or 1.59 ROMs help on the radio side ?
answer from HTC
Dear Customer, Thank you for contacting our Customer Support Center. An IMEI check of your device indicated that it is an exclusive product, branded to the HT849KD09700 mobile network. SN :HT849KD09700 IMEI :3539xxxxxxxxxx Part Number :99HHCxxxxxxx Part Description :SKU,ORANGE,English-WWE,GBR,HTC,UMTS 900/2100,Regional_ID_Low,Sophisticate Black,w/SIM Lock,BLACKSTONE-A2 Customer Name :Orange P.C.S Limited We can only offer limited technical support for network branded handsets, as both software and hardware can be altered by the network provider. For this reason, contact your provider for any support that you might need, including repairs and software updates. As your handset is an exclusive product from a distributor, you will also not be able to get the HTC website support files as this is only for genuine original HTC branded devices.
Im asking orange now for more infomation
Please let us know how Orange responds. I too would like to try a new ROM update on my Orange TOuch HD.
Jack
I just changed the title to refelct the subject mater better.
You are facing the same problem as most of us which is why this site is loved so much.
In my case I have 1.14 German rom sold by sunrise.
My S/N also does not work on the 1.56 shipped roms from HTC.
They will also not sell me a WWE version of Blackstone.
So the only choice I have is to USPL / HSPL the device and get myself either a cooked or shiiped rom.
Now I am lucky as the branding of the device (flash screen, ect) is on no intrest to me, on top of that Sunrise gives me no add on Cabs that I need or even want.
My aprroaching sunrise has got me no were.
My hope is that you might get somewere and that we might beable to get a shipped rom that we can add to our collection.
Good luck
slightly off topic, but what is the difference between the WWE and European versions of the ROM available on the Wiki ? I'm currently on WWE 1.56 (T-Mobile UK) and have upgraded the radio from 1.13 to 1.14 without any effect. Wondering if the Europe version is any different, also wondering if it would help any of you locked onto Orange ?
no responce from orange
No responce from orange yet , will keep you guys upto date , chnaging the radio wont work on the Orange ROM , in the forum there are loads of folk who have kiled there phone and had to go back to " factory " settings .
I have written a letter of complaint to orange as they have said that there are no plans to release any updated ROM versions in the future. I await a call from orange complaints department. Im not expecting anything. If you put a non-orange ROM on your phone then you void your warranty. Great service me thinks not!
This is the latest rom from orange. check this post:
http://forum.xda-developers.com/showthread.php?t=517803
still nothign
still nothing from orange, I cant see wht orange wont " upgrade " the rom , even HTC this fixes certain problems... I will ask them again and get back to you ..
This reminds me so much of a past experience I had with a phone network company. Yes it maybe Orange!!!
Same thing as you I wrote and wrote. In the end I got so fed up I upgraded with a custom rom that suited my needs. I DID however take note that by doing a custom rom/radio upgrade screwed the warrenty...HOWEVER I read on xda dev many threads on backing up the original rom along (and more importantly) HOW TO downgrade back incase the phone needed replacing via the Networks Warrenty.
Orange IMHO are the best network out there for many reasons. But I guess they are of the opinion, that as the rom that come with it works without too many customers complaining, then they won't and need not offer an update.
For the record. I updated to Miri v12 and have followed this rom genious for months. My Blackstone runs like a bullet from a gun, and is as reliable as I want. Everything works on it and I now know exactly HOW to downgrade the phone should it happen to go wrong and need to be shipped back to Orange for replacement....or repair.
Read....read and read some more...and you'll end up loving you Blackstone more than you would have.
I have just spoken to customer support. They are now saying that the first year of warranty is with HTC and that in her opinion they would not void the warranty if you install the official rom, even though HTC say the ROM upgrade is not compatible !?!
Yea I am having exactly the same problem, I did try two updated roms from the wiki, The WWE 1.59 and the EU 1.59 both worked as far as resetting my phone got to 1% and then came up on the PC screen to say it was not supported by my provider? Would I be able to use one of these roms and flash it using another method? I have seen a few other methods of doing it?
Also would it be benificial to just use a cooked rom if I can't get one from Orange? Would I still be able to connect into their network afterwards or would I need to input a whole lot of settings?
mwaldi3 said:
Yea I am having exactly the same problem, I did try two updated roms from the wiki, The WWE 1.59 and the EU 1.59 both worked as far as resetting my phone got to 1% and then came up on the PC screen to say it was not supported by my provider? Would I be able to use one of these roms and flash it using another method? I have seen a few other methods of doing it?
Also would it be benificial to just use a cooked rom if I can't get one from Orange? Would I still be able to connect into their network afterwards or would I need to input a whole lot of settings?
Click to expand...
Click to collapse
may be worth checking my posts at the end of the "Dummys guide...." in the ROM section and adding your voice
Cool thanks will do
Hi, I just got my Touch HD today.
I wanted to upgrade the ROM to the latest official ROM from HTC website, so i went to the HTC website to try and download the ROM, it ask's for the serial number of the phone, which i then entered, and it say's, "This software is not supported for this device". I tried different locations, e.g. Middle East, Africa, Europe, USA, ASIA, and still didnt work.
So i would like to know if anyone knows which versions of the Official HTC ROM is compatible and where can i get it? Or what other options do i have to update the ROM.
Vodacom South Africa.
Thanks
It's probably not a good idea to put all that info for the public (google) to see
so I suggest you edit you post and remove it....
anyway check out the rom forum
http://forum.xda-developers.com/forumdisplay.php?f=453
especially the stickies as they'll tell you what to do
But in a nut shell your problem is probably because you didn't buy your HD from htc
Mine's from orange and I have the same problem
if you look in the forum you'll find instructions to upgrade your rom
I found
http://forum.xda-developers.com/showthread.php?t=505377
by cRaCKwHoRe an absolute godsend
Thanks for the info.
Ok i managed to figure it out
used HSPL 156 and flashed to Official HTC ROM 1.57 WWE
seems to be working fine.
Thanks to the people of the forum.
Do you see any benefit compared to your previous ROM? Any change in radio performance?
Hi , I need help to understand why I cant upgrade my diamond 2 to WM 6.5
Here is my current version ( I got my phone in Hong Kong )
rom 1.40.707.2(49069)wwe
rom date 06.15.09
radio 3.44.25.27
protocol 61.25t.25.19u
I tried to download a rom update from here :
http://www.htc.com/europe/SupportViewNews.aspx?dl_id=728&news_id=310
but I got a message that there is no upgrade available for my serial number.
Than I took a number (ht968l100038) from stock , from here :
http://forum.xda-developers.com/showthread.php?t=568330
I downloaded an update , it started to run but then I got a message :
Error 294 - invalid vendor ID
So my question is :
1. Why there is no update available from official HTC site ?
2. How in any case I can upgrade it ? what's wrong with my vendor ID ?
Thanks ! ! !
Hope some one could help me !
If you read previous posts about that message, someone said it was because the 6.5 upgrade is not for your region. Hong kong in europe?
You have to wait for the upgrade to be available for hong kong/asia.
Hong Kong belongs to asia.actually I live in another country,but got my phone in h.kong.
but version of my rom is an english one,is there some workaround to install it anyway?
win 6.5
htc has now actually realesed the official update
when i tried to upgrade mine from the htcpedia one it bricked my phone, i mananaged to recover it and install stock 6.1 onto it so hopefully now that im going from a stock 6.1 rom rather than a custom 6.5 it should work lol
ostap26 said:
Hi , I need help to understand why I cant upgrade my diamond 2 to WM 6.5
Here is my current version ( I got my phone in Hong Kong )
rom 1.40.707.2(49069)wwe
rom date 06.15.09
radio 3.44.25.27
protocol 61.25t.25.19u
I tried to download a rom update from here :
http://www.htc.com/europe/SupportViewNews.aspx?dl_id=728&news_id=310
but I got a message that there is no upgrade available for my serial number.
Than I took a number (ht968l100038) from stock , from here :
http://forum.xda-developers.com/showthread.php?t=568330
I downloaded an update , it started to run but then I got a message :
Error 294 - invalid vendor ID
So my question is :
1. Why there is no update available from official HTC site ?
2. How in any case I can upgrade it ? what's wrong with my vendor ID ?
Thanks ! ! !
Hope some one could help me !
Click to expand...
Click to collapse
I have the same problem as you, and as I can see you have same original ROM, I tried also from another region with same problem ERROR [294].
You may also have S/N HT98LL as I, now I know it's from hongkong (I'm and bought my phone in Paraguay )
Is there anyway to install european ROM? breake the zone from my phone to install official ROM from somewhere else?
edoftech said:
htc has now actually realesed the official update
when i tried to upgrade mine from the htcpedia one it bricked my phone, i mananaged to recover it and install stock 6.1 onto it so hopefully now that im going from a stock 6.1 rom rather than a custom 6.5 it should work lol
Click to expand...
Click to collapse
Hi,
This has managed to brick mine as well - how did you recover?
It only goes to the touch diamon 2 loading screen and then freezes.
Please help
radzi said:
I have the same problem as you, and as I can see you have same original ROM, I tried also from another region with same problem ERROR [294].
You may also have S/N HT98LL as I, now I know it's from hongkong (I'm and bought my phone in Paraguay )
Is there anyway to install european ROM? breake the zone from my phone to install official ROM from somewhere else?
Click to expand...
Click to collapse
Mine S/N is "ht97xl......." .
Some one have an idea what to do ?
When HTC will release an update for this vendor ?
Figured it out:
They have only released European versions of the upgrade which does not work with those of us that have asian ones. The HTC huys don't have a release date for the Asian English Winmo 6.5 ROM release.
Not impressed really.
Hard spl and you can install whatever rom u want....
Fienamie said:
Hard spl and you can install whatever rom u want....
Click to expand...
Click to collapse
Well put, simple solution
Official ROM sucks kinda hard anyway.
Hello, i tryed to update my TD2 from wm 6.1 to 6.5 from official htc site -- http://www.htc.com/de/SupportViewNews.aspx?dl_id=728&news_id=310 -- , but when i put my serial number of my phone, it says that for my region is not available wm 6.5 update , i bought my phone from O2 Germany ..
what's the problem ?
ty in advance
I sent an inquiry to HTC and what that they said :
Thank you for contacting HTC Corporation,
Dear HTC Customer
With regards to your inquiry, the WM6.5 upgrade for the HTC Touch Diamond2 is not available yet and should be available within the coming month. Kindly contact us later for more information regarding your WM6.5 upgrade inquiry.
so lets wait .... I don't want to break my phone with unofficial ROMs and loose my warranty. Cant they that their ROM will be perfect,but anyway ...
Today i have decided to upgrade my german device to the 6.5 stock rom (I selected german region). I've put in my serial number, selected the file and the location. And now, I thought I could download the official 6.5 rom. But the download link led me to this site: http://www.htc.com/www/support.aspx where i could not download any rom. Does anyone know what the problem is?
Eyghon said:
Today i have decided to upgrade my german device to the 6.5 stock rom (I selected german region). I've put in my serial number, selected the file and the location. And now, I thought I could download the official 6.5 rom. But the download link led me to this site: http://www.htc.com/www/support.aspx where i could not download any rom. Does anyone know what the problem is?
Click to expand...
Click to collapse
Branded TD2's got other serials, so you can only dl ROMs released by your vendor. Also you won't be able to flash the ROM if phone is not unlocked (you need hardspl 1.83).
@S-Line
I've bought my phone unbranded and unlocked, it is not a phone from my provider. The serial i've put in to the field for download ist valid, otherwise i wouldn't get so far to the select the rom file and the the region.
I wrote to the HTC support and they answered: "Wir moechten Sie bitten, den Download zu einem spaeteren Zeitpunkt noch einmal zu versuchen. "
But maybe its better to leave a running system at it is. I've read the thread "Issues with the official 6.5 build" and it does not fills me with confidence in 6.5. Maybe i should try a cooked rom. Will see.
The official HTC Rom is ok, but I really can recommend udK's Leo R6 (German version) or Dutty's Holy Grail R1 (a bit faster but WWE). Both are better than stock ROM.
Today I have flashed my TD2 with your recommended udK Leo R6 and I'm surprised, I have much more space left after the installation. Original, as I bought my device, there were only 180 mb free data space, with this cooked rom I have far over 200 mb left after flashing. Until now, after some hours of playing around i like it, it feels faster. And I'm very happy, that my first attempt of hardspl and rom flashing was successful.
Cokemonz said:
Figured it out:
They have only released European versions of the upgrade which does not work with those of us that have asian ones. The HTC huys don't have a release date for the Asian English Winmo 6.5 ROM release.
Not impressed really.
Click to expand...
Click to collapse
Have you tried contacting their support.
My ROM is "Eastern Europe" (Bought in UK!) and they told me to go to
http://www.sunnysoft.com/htc/
Sure enough, a valid ROM was available for download Apparently they won't to hosting all the ROM's to the HTC site!
ROM
Topaz_HTC_WWE_EastEurope_2.16.479.1
Windows Mobile 6.5
No need to unlock phone.
Maybe they can help you the same.
hi just got my hd2 a few days ago the software info is:
os 5.2.21845
manila 2.5.19202525
rom 1.43.110.2
radio 2.04.50.22)22)
protocol 15.26.50.07u
are there any updates i need to apply?
thanks
mark
well go to the HTC website... you'll be in for a surprise!!
i see theres an update to down,load but the serial number i have has lots of IO or is that 10's in it
also if i do the rom upgrade will i still need to install all the other updates or is this a fix-all?
Ive entered loads of combinations all seem to be invalid except one which states
Sorry, this software download is not suitable for your device.
???
It sounds like you got your phone from O2, Vodafone or T-Mobile rather than a 3rd party like Phones4U. This means that you can't just download and apply HTC updates.
Fear not - go to the Leo ROM development section on this forum, put HSPL on your phone and then load the latest ROM update from HTC (v1.66). This includes all the latest updates.
Use this UK serial number to download the ROM upgrade:
HT9AZNW00968
wow thanks for that...
only 2 days in and im flashing a rom... how l33t of me lolz.
mark
Hi, I'm in the UK and purchases an HTC HD2 from Phones4U on the Vodafone network. I've been trying to upgrade my ROM (currently on 1.66.405) and hit a few problems.
I tried to download roms direct from HTC and thne found out about the commercial problems between Vodafone and HTC, i.e. my phones serial number won't allow me to download a rom directly from HTC and instead I should download from Vodafone.
I then downloaded a ROM from Vodafone and then the installation fails at 1% because of an invalid vendor id - presumably because my ROM is currently on Phones4U's vendor id instead of Vodafones?
Has anyone else had a similar problem? If so can anyone point me to a program to change my vendor id (all the links I found using search seem dead) and what value should I use to set my vendor id to Vodafone UK rather than Phone4U ??
All help appreciated
There is a thread with all the official roms listed. Even a dedicated website. Google.
Its because your on the latest Rom already.
I purchased my HD2 on Orange from phones4u it comes with the generic wwe Rom, so no operator specific junk on it,phones4u dont have thier own software or vendor id.
The only difference between your Rom and the Vodafone 1.72 (I think) is generally the hotfixes are now intergrated.
hi, i experienced the same issue with "invalid vendor ID"
Presently I am running 1.48 WWE Stock ROM and i tried to install the latest hot fix on the HTC web site - New SMS Function Update. It says the hotfix is applicable to ROMs less than 1.66
Anyway I received the error "invalid vender ID" at the 4% of the installation. I tried again but received the the same error.
Thanks
Thanks bbobeckyj (!) I scoured the ROM forum for the Leo and upgraded my HSPL. I could now install the official vodafoen rom from their website directly and so I presume I would also be able to install official htc roms at a later date when I need to, though I think the Voda one will do me for now