Hi, I just got my Touch HD today.
I wanted to upgrade the ROM to the latest official ROM from HTC website, so i went to the HTC website to try and download the ROM, it ask's for the serial number of the phone, which i then entered, and it say's, "This software is not supported for this device". I tried different locations, e.g. Middle East, Africa, Europe, USA, ASIA, and still didnt work.
So i would like to know if anyone knows which versions of the Official HTC ROM is compatible and where can i get it? Or what other options do i have to update the ROM.
Vodacom South Africa.
Thanks
It's probably not a good idea to put all that info for the public (google) to see
so I suggest you edit you post and remove it....
anyway check out the rom forum
http://forum.xda-developers.com/forumdisplay.php?f=453
especially the stickies as they'll tell you what to do
But in a nut shell your problem is probably because you didn't buy your HD from htc
Mine's from orange and I have the same problem
if you look in the forum you'll find instructions to upgrade your rom
I found
http://forum.xda-developers.com/showthread.php?t=505377
by cRaCKwHoRe an absolute godsend
Thanks for the info.
Ok i managed to figure it out
used HSPL 156 and flashed to Official HTC ROM 1.57 WWE
seems to be working fine.
Thanks to the people of the forum.
Do you see any benefit compared to your previous ROM? Any change in radio performance?
Related
As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
MOD EDIT HDUser
Changed the title to reflect better the subject matter
End MOD EDIT
dgattenb said:
As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
Click to expand...
Click to collapse
Bit outdated mate. Dated 7th April 2009. Looks most likely like version 1.56 which has been incorporated into a lot of WM6.1 roms. However newer releases including 1.57 & 1.59 have been released. Latest cooked roms already include either 1.57 or 1.59
Shipped roms can be found in wiki here mate
not in date ?
Mine's rom 1.14.405.3 ( 22273m ) WWE
Radio 1.09.25.14
when I can put in my serial number into HTC it says the patch is not fro my phone .
I'm with Orange UK
serail
BTW My serial is HT849KD09700 ...
dgattenb said:
BTW My serial is HT849KD09700 ...
Click to expand...
Click to collapse
You can download same shipped rom from wiki no problem. I provided link in previous post.
dgattenb said:
Mine's rom 1.14.405.3 ( 22273m ) WWE
Radio 1.09.25.14
when I can put in my serial number into HTC it says the patch is not fro my phone .
I'm with Orange UK
Click to expand...
Click to collapse
If your phone if orange branded then this is the reason why HTC says the firmware update is not for your phone.
dgattenb said:
As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
Click to expand...
Click to collapse
My new Touch HD came last week with this ROM on it - it's on T-Mobile but SIM unlocked. very stable, no major problems other than the fact I could do with a better radio support since the T-Mobile coverage where I am is lousy, but the Touch is still worse than my SonyEricsson W950i.
Will 1.57 or 1.59 ROMs help on the radio side ?
answer from HTC
Dear Customer, Thank you for contacting our Customer Support Center. An IMEI check of your device indicated that it is an exclusive product, branded to the HT849KD09700 mobile network. SN :HT849KD09700 IMEI :3539xxxxxxxxxx Part Number :99HHCxxxxxxx Part Description :SKU,ORANGE,English-WWE,GBR,HTC,UMTS 900/2100,Regional_ID_Low,Sophisticate Black,w/SIM Lock,BLACKSTONE-A2 Customer Name :Orange P.C.S Limited We can only offer limited technical support for network branded handsets, as both software and hardware can be altered by the network provider. For this reason, contact your provider for any support that you might need, including repairs and software updates. As your handset is an exclusive product from a distributor, you will also not be able to get the HTC website support files as this is only for genuine original HTC branded devices.
Im asking orange now for more infomation
Please let us know how Orange responds. I too would like to try a new ROM update on my Orange TOuch HD.
Jack
I just changed the title to refelct the subject mater better.
You are facing the same problem as most of us which is why this site is loved so much.
In my case I have 1.14 German rom sold by sunrise.
My S/N also does not work on the 1.56 shipped roms from HTC.
They will also not sell me a WWE version of Blackstone.
So the only choice I have is to USPL / HSPL the device and get myself either a cooked or shiiped rom.
Now I am lucky as the branding of the device (flash screen, ect) is on no intrest to me, on top of that Sunrise gives me no add on Cabs that I need or even want.
My aprroaching sunrise has got me no were.
My hope is that you might get somewere and that we might beable to get a shipped rom that we can add to our collection.
Good luck
slightly off topic, but what is the difference between the WWE and European versions of the ROM available on the Wiki ? I'm currently on WWE 1.56 (T-Mobile UK) and have upgraded the radio from 1.13 to 1.14 without any effect. Wondering if the Europe version is any different, also wondering if it would help any of you locked onto Orange ?
no responce from orange
No responce from orange yet , will keep you guys upto date , chnaging the radio wont work on the Orange ROM , in the forum there are loads of folk who have kiled there phone and had to go back to " factory " settings .
I have written a letter of complaint to orange as they have said that there are no plans to release any updated ROM versions in the future. I await a call from orange complaints department. Im not expecting anything. If you put a non-orange ROM on your phone then you void your warranty. Great service me thinks not!
This is the latest rom from orange. check this post:
http://forum.xda-developers.com/showthread.php?t=517803
still nothign
still nothing from orange, I cant see wht orange wont " upgrade " the rom , even HTC this fixes certain problems... I will ask them again and get back to you ..
This reminds me so much of a past experience I had with a phone network company. Yes it maybe Orange!!!
Same thing as you I wrote and wrote. In the end I got so fed up I upgraded with a custom rom that suited my needs. I DID however take note that by doing a custom rom/radio upgrade screwed the warrenty...HOWEVER I read on xda dev many threads on backing up the original rom along (and more importantly) HOW TO downgrade back incase the phone needed replacing via the Networks Warrenty.
Orange IMHO are the best network out there for many reasons. But I guess they are of the opinion, that as the rom that come with it works without too many customers complaining, then they won't and need not offer an update.
For the record. I updated to Miri v12 and have followed this rom genious for months. My Blackstone runs like a bullet from a gun, and is as reliable as I want. Everything works on it and I now know exactly HOW to downgrade the phone should it happen to go wrong and need to be shipped back to Orange for replacement....or repair.
Read....read and read some more...and you'll end up loving you Blackstone more than you would have.
I have just spoken to customer support. They are now saying that the first year of warranty is with HTC and that in her opinion they would not void the warranty if you install the official rom, even though HTC say the ROM upgrade is not compatible !?!
Yea I am having exactly the same problem, I did try two updated roms from the wiki, The WWE 1.59 and the EU 1.59 both worked as far as resetting my phone got to 1% and then came up on the PC screen to say it was not supported by my provider? Would I be able to use one of these roms and flash it using another method? I have seen a few other methods of doing it?
Also would it be benificial to just use a cooked rom if I can't get one from Orange? Would I still be able to connect into their network afterwards or would I need to input a whole lot of settings?
mwaldi3 said:
Yea I am having exactly the same problem, I did try two updated roms from the wiki, The WWE 1.59 and the EU 1.59 both worked as far as resetting my phone got to 1% and then came up on the PC screen to say it was not supported by my provider? Would I be able to use one of these roms and flash it using another method? I have seen a few other methods of doing it?
Also would it be benificial to just use a cooked rom if I can't get one from Orange? Would I still be able to connect into their network afterwards or would I need to input a whole lot of settings?
Click to expand...
Click to collapse
may be worth checking my posts at the end of the "Dummys guide...." in the ROM section and adding your voice
Cool thanks will do
Hi every1
Quick question since i am new with windows mobile:
Where can i check my HD2 rom version?
And one more thing:i tried to upgrade to version 1.66(without knowing my current version) from the htc web site,but when i wright down my s/n it says that this upgrade is not for my device.
Btw i have a vodafone/uk contract htc hd2
thank you for your time
akis19 said:
Hi every1
Quick question since i am new with windows mobile:
Where can i check my HD2 rom version?
And one more thing:i tried to upgrade to version 1.66(without knowing my current version) from the htc web site,but when i wright down my s/n it says that this upgrade is not for my device.
Btw i have a vodafone/uk contract htc hd2
thank you for your time
Click to expand...
Click to collapse
Go to your settings tab and scroll down to "About Phone". In there, select "Software information". This will tell you the ROM version that you currently have (amongst other things).
The ROM upgrade on the HTC site is for unbranded versions only. If you want an official one for your phone then you have to wait until a Vodafone specific ROM is released. Alternatively, you can flash HSPL onto your device which will allow you to install any ROM, but this invalidates your warranty with Vodafone. If you do want to do that then do some reading in the ROM section. The stickied posts at the top of the forum are great for all levels, from total newbs to experts, so they should answer any questions you have.
Thank you very much aboput the tip.it was very hepfull
i will try to shrt it out since my rom version of my device is 1.43
I've got a HD2 with Vodafone and i managed to update to the last new ROM. I also had problems downloading it and eventually realised i was typing in O's (letters) rather than 0's (numbers). Perhaps try typing it in differently.
ah whatever happened to the good old days when an o was an o and a 0 was an ø.
My phone is not carrier locked and I updated with the previous (December) official HTC ROM without a problem. However, when I enter my s/n for the new ROM, it says it's not available for my region. I have a copy of the new WWE ROM, can I install it without a problem?
Lurchy24 said:
My phone is not carrier locked and I updated with the previous (December) official HTC ROM without a problem. However, when I enter my s/n for the new ROM, it says it's not available for my region. I have a copy of the new WWE ROM, can I install it without a problem?
Click to expand...
Click to collapse
Changing the rom shouldn't change the serial number, double check you are using the correct serial (oh's as zero's perhaps?)
Hello everybody,
I have bought my new HTC HD2 from Vodafone Germany. I live in Germany and ,as all windows devices, my HTC is localized to Germany and the windows mobile 6.5 comes with the German language and I wanted to change it to English. I tried to download the ROM upgrade to "English-Arabic support" from HTC website but when I put the serial number of my device it says that this version is not suitable for your device and I have found another version "RUU_Leo_HTC_WWE_1.48.405.2_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship.exe" and when I tried to install it I got an error says "INVALID Vendor ID" or something like this.
Finally I have bought a 3ed party software just to be enabled to read arabic but the language is still German
So please if anybody knows how to solve this problem and help me I will be thankful.
Best Regards,
Amer
install hspl then instal whichever run you like via usb.
i had the same probs here with vodaphone uk...
as above, install hspl, the sticky of this can be found in the leo roms section of this site and it will guide you, but the installation process is really straight forward.. then you are able to install any of the ROMS, be they official OR custom cooked roms..
My personal favourite is the ENERGY series of roms.. but have a good look about, im sure you will find many that offer the practicality and versatility your after!
Ell_H said:
i had the same probs here with vodaphone uk...
as above, install hspl, the sticky of this can be found in the leo roms section of this site and it will guide you, but the installation process is really straight forward.. then you are able to install any of the ROMS, be they official OR custom cooked roms..
My personal favourite is the ENERGY series of roms.. but have a good look about, im sure you will find many that offer the practicality and versatility your after!
Click to expand...
Click to collapse
Hi Ell_H,
Thank you very much for your reply and I have read about HSPL and it sounds amazing tool but another question about restoring the old system. How can I get the original ROM and restore the system to its old state after changing it?
Thanks in advanced.
mawafai said:
..... restoring the old system. How can I get the original ROM and restore the system to its old state after changing it?
Thanks in advanced.
Click to expand...
Click to collapse
You need to find the original rom for your phone, both region AND provider(if you were getting invalid serial on teh htc website then your phone is provider locked, so for example you would need to look for the german t mobile rom, if you got your phone from t mobile germany)
Once you have your original rom you can then use sd card method to remove hspl and restore to factory rom. You can only do this with your original shipped rom.
Problem upgradind German Vodafone ROM
Hi,
I have the same problem upgrading the Vodafone ROM. I would like to load the generic ROM or any other ROM that works with Vodafone. It can be English as well. If I try to load the generic through HTC site it checks the SN and doesn't allow the ROM upgrade.
What to do to load another up to date ROM without running into the same issue as Amer? There are so many ROM version out there and I don't want to risk trying the wrong ROM.
Thanks for help!
Hotte
Hotteman said:
Hi,
I have the same problem upgrading the Vodafone ROM. I would like to load the generic ROM or any other ROM that works with Vodafone. It can be English as well. If I try to load the generic through HTC site it checks the SN and doesn't allow the ROM upgrade.
What to do to load another up to date ROM without running into the same issue as Amer? There are so many ROM version out there and I don't want to risk trying the wrong ROM.
Thanks for help!
Hotte
Click to expand...
Click to collapse
You need to obtain the rom from vodafone, or use HSPL / Gold Card to flash another ROM.
Thx for answer. I read about HSPL and will figure that out. I read there are requirements concerning the radio. My radio is 2.04.50.22_2 and ssems pretty old. Does someone know where to find the best guide how to do the HSPL install?
There are many ROMS out there and I want to make sure I will not run into trouble using it with Vada. What ROM to take is the question?
Danke!
Hotte
Official Vodafone NLD ROM finally here
http://www.vodafone.nl/zakelijk/mob...il_op_uw_mobiel/support/windows_mobile_email/
webpatrick said:
Official Vodafone NLD ROM finally here
http://www.vodafone.nl/zakelijk/mob...il_op_uw_mobiel/support/windows_mobile_email/
Click to expand...
Click to collapse
Thanks for the tip mate....
Greets
Arie
Hello,
i am using HTC TOUCH DIAMOND 2 GSM(bought it from Cyprus in Europe) .I was trying to upgrade the ROM
from official site of HTC but i couldn't download new ROM cause it was
problem with my serial number.I was wondering which is the difference between my phone and the Topaz?
Best regards,
Panos
panayiotisit said:
Hello,
i am using HTC TOUCH DIAMOND 2 GSM(bought it from Cyprus in Europe) .I was trying to upgrade the ROM
from official site of HTC but i couldn't download new ROM cause it was
problem with my serial number.I was wondering which is the difference between my phone and the Topaz?
Best regards,
Panos
Click to expand...
Click to collapse
It's the same phone, but it is just the european name. What the problem with the serial number is, I don't know. Maybe you were on the english site or something? And if that doesn't work, I think you will find a rom here.
Help me please!!
Can you help me to find best rom for my phone please?
I want to upgrade to latest rom winth win 6.5.
Regards,
Panos
Welcome to forums
Enter to Topaz section and have a look on the many Chefs threads.
I can recommend Energy ROM´s
Read, Search, Respect and Enjoy!
Dutty
i think Duttys r10 is very stable, and performance is good
Cannot Update rom
Hello im trying for 3 days to upgrade the rom and i cant.
I read something about SPL .
Can anyone give me more details please?
Best regards,
Panos
Here's a guide:http://forum.xda-developers.com/showthread.php?t=520312
Thank you
That was helpful thanks!!!
I don't think you can upgrade the stock ROM if your serial number does not tally with HTC database. You even can't install using someone else serial number. The RUU just will not write to your TD2. I had tried to install EU ROM upgrade using my Asia serial number but failed.
Another option is to check your SPL version and flashed back with it's shipped SPL.
If all else fail, your only solution is to HSPL your device and flash with cooked ROMs available at TD2 section. There are many available. Some are better than HTC stock upgrades.
Good luck.
yep another f'ing thread aksing the same question;
whats the best/stable/fastest wm 6.1 out there?
i'd like to go back to the original firmware but i've up'ed and down'ed my blackstone so many frickin' times, don't know what to do with it anymore.
is painstakin' slow. im curruntly using kwbr wm 6.1 (if i remember correctly) using spl 1.56 olinex with radio 1.17blabla
so i ya know a good one,
just link up
greetz
Use this and your problems will go away 4ever
http://sunnysoft.cz/download/HTC/ROM_BlackStone_HTC_WWE_EastEurope_1-56-479-0.zip
thnx 4 the quick reply dude.
can you specify what i'm downloading?
by the looks of it, its an original release right?
Sure, this is Blackstone Shipped ROM, your phone will return to the original state
Why don't you go to the htc website and download the latest version they have for your phone and region, remember that the last radios aren't always the best, the radio it's suitable for your region.
"Why don't you go to the htc website and download the latest version they have for your phone and region"
Because according to phone IMEI he (she?) might get wrong/unusable language.
Or might not get a choice at all, since some IMEIs are not supported for update...
For instance, I'm getting choice to DL latest 6.1 ROM in German... which I don't speak or understand.
And yes, Germany was closest land where I could get unlocked Blackstone at that time...
allright thnx you guys
/thread closed