Database Users

WM 6.1 not available for everybody ?

Hello,
I just tried to download the official 6.1 upgrade from HTC's website, but when I submit my serial number (verified under the battery and on the Touch's box) The website denies access to the download saying that Sorry, this software download is not suitable for your device..
Is this problem common ? Is there a workaround ?

Are you from France? If yes - try official 6.1 FRA ROM here:
http://forum.xda-developers.com/showthread.php?t=431738
No s/n needed!!!

Thank you !

Not for India..
Yeah its not available for India too... although I don't know if this applies for Asia in general. Also we get the Mapking gps and not Tomtom. I guess that may be one reason... or something else...

kull said:
Yeah its not available for India too... although I don't know if this applies for Asia in general. Also we get the Mapking gps and not Tomtom. I guess that may be one reason... or something else...
Click to expand...
Click to collapse
hey... am in India too... can you please tell me what the radio version is on your standard ROM which came with the phone??? i need to downgrade to it... i upgraded to the WWE HTC WM 6.1 (not meant for India)... it works but i didnt like it... the deal is that with the radio version this update installs, no custom OS ROMs work... so now am stuck with this WM 6.1 till i downgrade my radio verison to original (which in all my stupidity i never wrote down )
thanx

6laz3r said:
hey... am in India too... can you please tell me what the radio version is on your standard ROM which came with the phone??? i need to downgrade to it... i upgraded to the WWE HTC WM 6.1 (not meant for India)... it works but i didnt like it... the deal is that with the radio version this update installs, no custom OS ROMs work... so now am stuck with this WM 6.1 till i downgrade my radio verison to original (which in all my stupidity i never wrote down )
thanx
Click to expand...
Click to collapse
Ok I see.. well here is the Radio ROM version according to the Device Information screen: Radio Version: 1.58.25.14 Protocol: 25.69.30.05W. Hope it helps.

just got my cruise yesterday, already did hard-spl using olipros hard-spl. also upgraded to wm6.1 i got my wm6.1 rom from wiki of polaris. wm6.1 has tomtom but i didnt use it, i installed mapking(comes with the package) on my polaris. you can also find the radio rom in the wiki.

thanx a lot guys... with the info i was able to downgrade from the official HTC WM 6.1 ... am able to use custom ROMs now... am basically at the same version levels as KULL now... the only difference being the protocol... i have 25.69.30.05H to his 25.69.30.05W... dont know what that means... from what i could gather 'H' supports a few more bands for GSM and UTMS than a 'W'. doesnt really make a diff to me... but i havent been able to connect to GPRS on airtel... dont know if the W/H diff is doing that... sorting that out now... thanx again

WM 6.1 for Asia / India
Hi,
I'm in India too and want to find out if others in Asia / India have upgraded to this official WM 6.1!
Is it worth moving to 6.1 and if so where can I download that WWE 6.1 ROM? As someone mentioned, I cannot download it from the official HTC site with my serial number as it seems its not available for my region.
I did hard SPL earlier and now running udk version on that which is very stable and I'm using it for about 5-6 months now - no issues at all. Dont want to get into any trouble while upgrading to this official one, but if its smooth and similar stability, I would like to move to the official ROM for now.
Thank you.

I don't know about the rest of Asia, but surely not available yet for India. I also got an email confirmation from Support recently. Will have to wait and watch, I think they were in a hurry to bring out ROM update for the Diamond since the launch it has received very luke warm response also got some bad word of mouth publicity where people found it buggy. Guess it should come some time...

Trying to get Orange UK to give me NEW Rom update

As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
MOD EDIT HDUser
Changed the title to reflect better the subject matter
End MOD EDIT

dgattenb said:
As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
Click to expand...
Click to collapse
Bit outdated mate. Dated 7th April 2009. Looks most likely like version 1.56 which has been incorporated into a lot of WM6.1 roms. However newer releases including 1.57 & 1.59 have been released. Latest cooked roms already include either 1.57 or 1.59
Shipped roms can be found in wiki here mate

not in date ?
Mine's rom 1.14.405.3 ( 22273m ) WWE
Radio 1.09.25.14
when I can put in my serial number into HTC it says the patch is not fro my phone .
I'm with Orange UK

serail
BTW My serial is HT849KD09700 ...

dgattenb said:
BTW My serial is HT849KD09700 ...
Click to expand...
Click to collapse
You can download same shipped rom from wiki no problem. I provided link in previous post.

dgattenb said:
Mine's rom 1.14.405.3 ( 22273m ) WWE
Radio 1.09.25.14
when I can put in my serial number into HTC it says the patch is not fro my phone .
I'm with Orange UK
Click to expand...
Click to collapse
If your phone if orange branded then this is the reason why HTC says the firmware update is not for your phone.

dgattenb said:
As any one tried the new ROM update from HTC in the UK ?
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=2&dl_id=533
Click to expand...
Click to collapse
My new Touch HD came last week with this ROM on it - it's on T-Mobile but SIM unlocked. very stable, no major problems other than the fact I could do with a better radio support since the T-Mobile coverage where I am is lousy, but the Touch is still worse than my SonyEricsson W950i.
Will 1.57 or 1.59 ROMs help on the radio side ?

answer from HTC
Dear Customer, Thank you for contacting our Customer Support Center. An IMEI check of your device indicated that it is an exclusive product, branded to the HT849KD09700 mobile network. SN :HT849KD09700 IMEI :3539xxxxxxxxxx Part Number :99HHCxxxxxxx Part Description :SKU,ORANGE,English-WWE,GBR,HTC,UMTS 900/2100,Regional_ID_Low,Sophisticate Black,w/SIM Lock,BLACKSTONE-A2 Customer Name :Orange P.C.S Limited We can only offer limited technical support for network branded handsets, as both software and hardware can be altered by the network provider. For this reason, contact your provider for any support that you might need, including repairs and software updates. As your handset is an exclusive product from a distributor, you will also not be able to get the HTC website support files as this is only for genuine original HTC branded devices.
Im asking orange now for more infomation

Please let us know how Orange responds. I too would like to try a new ROM update on my Orange TOuch HD.
Jack

I just changed the title to refelct the subject mater better.
You are facing the same problem as most of us which is why this site is loved so much.
In my case I have 1.14 German rom sold by sunrise.
My S/N also does not work on the 1.56 shipped roms from HTC.
They will also not sell me a WWE version of Blackstone.
So the only choice I have is to USPL / HSPL the device and get myself either a cooked or shiiped rom.
Now I am lucky as the branding of the device (flash screen, ect) is on no intrest to me, on top of that Sunrise gives me no add on Cabs that I need or even want.
My aprroaching sunrise has got me no were.
My hope is that you might get somewere and that we might beable to get a shipped rom that we can add to our collection.
Good luck

slightly off topic, but what is the difference between the WWE and European versions of the ROM available on the Wiki ? I'm currently on WWE 1.56 (T-Mobile UK) and have upgraded the radio from 1.13 to 1.14 without any effect. Wondering if the Europe version is any different, also wondering if it would help any of you locked onto Orange ?

no responce from orange
No responce from orange yet , will keep you guys upto date , chnaging the radio wont work on the Orange ROM , in the forum there are loads of folk who have kiled there phone and had to go back to " factory " settings .

I have written a letter of complaint to orange as they have said that there are no plans to release any updated ROM versions in the future. I await a call from orange complaints department. Im not expecting anything. If you put a non-orange ROM on your phone then you void your warranty. Great service me thinks not!

This is the latest rom from orange. check this post:
http://forum.xda-developers.com/showthread.php?t=517803

still nothign
still nothing from orange, I cant see wht orange wont " upgrade " the rom , even HTC this fixes certain problems... I will ask them again and get back to you ..

This reminds me so much of a past experience I had with a phone network company. Yes it maybe Orange!!!
Same thing as you I wrote and wrote. In the end I got so fed up I upgraded with a custom rom that suited my needs. I DID however take note that by doing a custom rom/radio upgrade screwed the warrenty...HOWEVER I read on xda dev many threads on backing up the original rom along (and more importantly) HOW TO downgrade back incase the phone needed replacing via the Networks Warrenty.
Orange IMHO are the best network out there for many reasons. But I guess they are of the opinion, that as the rom that come with it works without too many customers complaining, then they won't and need not offer an update.
For the record. I updated to Miri v12 and have followed this rom genious for months. My Blackstone runs like a bullet from a gun, and is as reliable as I want. Everything works on it and I now know exactly HOW to downgrade the phone should it happen to go wrong and need to be shipped back to Orange for replacement....or repair.
Read....read and read some more...and you'll end up loving you Blackstone more than you would have.

I have just spoken to customer support. They are now saying that the first year of warranty is with HTC and that in her opinion they would not void the warranty if you install the official rom, even though HTC say the ROM upgrade is not compatible !?!

Yea I am having exactly the same problem, I did try two updated roms from the wiki, The WWE 1.59 and the EU 1.59 both worked as far as resetting my phone got to 1% and then came up on the PC screen to say it was not supported by my provider? Would I be able to use one of these roms and flash it using another method? I have seen a few other methods of doing it?
Also would it be benificial to just use a cooked rom if I can't get one from Orange? Would I still be able to connect into their network afterwards or would I need to input a whole lot of settings?

mwaldi3 said:
Yea I am having exactly the same problem, I did try two updated roms from the wiki, The WWE 1.59 and the EU 1.59 both worked as far as resetting my phone got to 1% and then came up on the PC screen to say it was not supported by my provider? Would I be able to use one of these roms and flash it using another method? I have seen a few other methods of doing it?
Also would it be benificial to just use a cooked rom if I can't get one from Orange? Would I still be able to connect into their network afterwards or would I need to input a whole lot of settings?
Click to expand...
Click to collapse
may be worth checking my posts at the end of the "Dummys guide...." in the ROM section and adding your voice

Cool thanks will do

Can not upgrade diamond 2 to WM 6.5

Hi , I need help to understand why I cant upgrade my diamond 2 to WM 6.5
Here is my current version ( I got my phone in Hong Kong )
rom 1.40.707.2(49069)wwe
rom date 06.15.09
radio 3.44.25.27
protocol 61.25t.25.19u
I tried to download a rom update from here :
http://www.htc.com/europe/SupportViewNews.aspx?dl_id=728&news_id=310
but I got a message that there is no upgrade available for my serial number.
Than I took a number (ht968l100038) from stock , from here :
http://forum.xda-developers.com/showthread.php?t=568330
I downloaded an update , it started to run but then I got a message :
Error 294 - invalid vendor ID
So my question is :
1. Why there is no update available from official HTC site ?
2. How in any case I can upgrade it ? what's wrong with my vendor ID ?
Thanks ! ! !
Hope some one could help me !

If you read previous posts about that message, someone said it was because the 6.5 upgrade is not for your region. Hong kong in europe?
You have to wait for the upgrade to be available for hong kong/asia.

Hong Kong belongs to asia.actually I live in another country,but got my phone in h.kong.
but version of my rom is an english one,is there some workaround to install it anyway?

win 6.5
htc has now actually realesed the official update
when i tried to upgrade mine from the htcpedia one it bricked my phone, i mananaged to recover it and install stock 6.1 onto it so hopefully now that im going from a stock 6.1 rom rather than a custom 6.5 it should work lol

ostap26 said:
Hi , I need help to understand why I cant upgrade my diamond 2 to WM 6.5
Here is my current version ( I got my phone in Hong Kong )
rom 1.40.707.2(49069)wwe
rom date 06.15.09
radio 3.44.25.27
protocol 61.25t.25.19u
I tried to download a rom update from here :
http://www.htc.com/europe/SupportViewNews.aspx?dl_id=728&news_id=310
but I got a message that there is no upgrade available for my serial number.
Than I took a number (ht968l100038) from stock , from here :
http://forum.xda-developers.com/showthread.php?t=568330
I downloaded an update , it started to run but then I got a message :
Error 294 - invalid vendor ID
So my question is :
1. Why there is no update available from official HTC site ?
2. How in any case I can upgrade it ? what's wrong with my vendor ID ?
Thanks ! ! !
Hope some one could help me !
Click to expand...
Click to collapse
I have the same problem as you, and as I can see you have same original ROM, I tried also from another region with same problem ERROR [294].
You may also have S/N HT98LL as I, now I know it's from hongkong (I'm and bought my phone in Paraguay )
Is there anyway to install european ROM? breake the zone from my phone to install official ROM from somewhere else?

edoftech said:
htc has now actually realesed the official update
when i tried to upgrade mine from the htcpedia one it bricked my phone, i mananaged to recover it and install stock 6.1 onto it so hopefully now that im going from a stock 6.1 rom rather than a custom 6.5 it should work lol
Click to expand...
Click to collapse
Hi,
This has managed to brick mine as well - how did you recover?
It only goes to the touch diamon 2 loading screen and then freezes.
Please help

radzi said:
I have the same problem as you, and as I can see you have same original ROM, I tried also from another region with same problem ERROR [294].
You may also have S/N HT98LL as I, now I know it's from hongkong (I'm and bought my phone in Paraguay )
Is there anyway to install european ROM? breake the zone from my phone to install official ROM from somewhere else?
Click to expand...
Click to collapse
Mine S/N is "ht97xl......." .
Some one have an idea what to do ?
When HTC will release an update for this vendor ?

Figured it out:
They have only released European versions of the upgrade which does not work with those of us that have asian ones. The HTC huys don't have a release date for the Asian English Winmo 6.5 ROM release.
Not impressed really.

Hard spl and you can install whatever rom u want....

Fienamie said:
Hard spl and you can install whatever rom u want....
Click to expand...
Click to collapse
Well put, simple solution
Official ROM sucks kinda hard anyway.

Hello, i tryed to update my TD2 from wm 6.1 to 6.5 from official htc site -- http://www.htc.com/de/SupportViewNews.aspx?dl_id=728&news_id=310 -- , but when i put my serial number of my phone, it says that for my region is not available wm 6.5 update , i bought my phone from O2 Germany ..
what's the problem ?
ty in advance

I sent an inquiry to HTC and what that they said :
Thank you for contacting HTC Corporation,
Dear HTC Customer
With regards to your inquiry, the WM6.5 upgrade for the HTC Touch Diamond2 is not available yet and should be available within the coming month. Kindly contact us later for more information regarding your WM6.5 upgrade inquiry.
so lets wait .... I don't want to break my phone with unofficial ROMs and loose my warranty. Cant they that their ROM will be perfect,but anyway ...

Today i have decided to upgrade my german device to the 6.5 stock rom (I selected german region). I've put in my serial number, selected the file and the location. And now, I thought I could download the official 6.5 rom. But the download link led me to this site: http://www.htc.com/www/support.aspx where i could not download any rom. Does anyone know what the problem is?

Eyghon said:
Today i have decided to upgrade my german device to the 6.5 stock rom (I selected german region). I've put in my serial number, selected the file and the location. And now, I thought I could download the official 6.5 rom. But the download link led me to this site: http://www.htc.com/www/support.aspx where i could not download any rom. Does anyone know what the problem is?
Click to expand...
Click to collapse
Branded TD2's got other serials, so you can only dl ROMs released by your vendor. Also you won't be able to flash the ROM if phone is not unlocked (you need hardspl 1.83).

@S-Line
I've bought my phone unbranded and unlocked, it is not a phone from my provider. The serial i've put in to the field for download ist valid, otherwise i wouldn't get so far to the select the rom file and the the region.
I wrote to the HTC support and they answered: "Wir moechten Sie bitten, den Download zu einem spaeteren Zeitpunkt noch einmal zu versuchen. "
But maybe its better to leave a running system at it is. I've read the thread "Issues with the official 6.5 build" and it does not fills me with confidence in 6.5. Maybe i should try a cooked rom. Will see.

The official HTC Rom is ok, but I really can recommend udK's Leo R6 (German version) or Dutty's Holy Grail R1 (a bit faster but WWE). Both are better than stock ROM.

Today I have flashed my TD2 with your recommended udK Leo R6 and I'm surprised, I have much more space left after the installation. Original, as I bought my device, there were only 180 mb free data space, with this cooked rom I have far over 200 mb left after flashing. Until now, after some hours of playing around i like it, it feels faster. And I'm very happy, that my first attempt of hardspl and rom flashing was successful.

Cokemonz said:
Figured it out:
They have only released European versions of the upgrade which does not work with those of us that have asian ones. The HTC huys don't have a release date for the Asian English Winmo 6.5 ROM release.
Not impressed really.
Click to expand...
Click to collapse
Have you tried contacting their support.
My ROM is "Eastern Europe" (Bought in UK!) and they told me to go to
http://www.sunnysoft.com/htc/
Sure enough, a valid ROM was available for download Apparently they won't to hosting all the ROM's to the HTC site!
ROM
Topaz_HTC_WWE_EastEurope_2.16.479.1
Windows Mobile 6.5
No need to unlock phone.
Maybe they can help you the same.

hello guys,pleasssse help me

i have from today htc hd2 on contract from o2,and after reading about this phone i was find out i have all old softwares,i was trying update on htc web site but this link dont like me after when i was writing my serial number.
At the moment i have OS.Vers:5.2.21864(21864.5.0.81), Manila vers: 2.5.19202525.0 and my ROM Version is !!! : 1.43.206.4 (70315)WWE ,well to be honest with you guys im not sure what to do with that?i was upgrade from that popular iphone3gs,they don't do it this for the users buuuu
Thanks for any help,would be great if i will know what i can update on my phone
if that is important i running windows 7 home premium 32bit

what version were you trying to upgrade to?

If you only just got it today, try it for a bit first, i got an o2 one two weeks ago, no problems at all. Dont go rushing to update if you dont have to till you need to.

The O2 HD2 also have a branded ROM, so you wont be able to download from HTC unless O2 permit. Even if you get a hold of the ROM it will still fail unless you HSPL (or other method).
As samsamuel said. I've also not had the problems that others have written about. That's probably the reason O2 haven't issued an upgrade.
Leave it be and enjoy

nutmegy said:
what version were you trying to upgrade to?
Click to expand...
Click to collapse
HI MY OS version is 5.2.21864(21864.5.0.81)
Manila version 2.5.19202525.0
ROM veraion 1.43.206.4(70315)WWE
RADIO VERSION 2.04.50.22.2
what i can change?what i can upgrade?on my htc i don't have wifi router or radio don't know why?
I starting hate it O2 lol
thanks for any help or information

at present you cant upgrade unless you hack the phone using hspl or wait for an offical rom from o2

Htc touch diamond 2 gsm

Hello,
i am using HTC TOUCH DIAMOND 2 GSM(bought it from Cyprus in Europe) .I was trying to upgrade the ROM
from official site of HTC but i couldn't download new ROM cause it was
problem with my serial number.I was wondering which is the difference between my phone and the Topaz?
Best regards,
Panos

panayiotisit said:
Hello,
i am using HTC TOUCH DIAMOND 2 GSM(bought it from Cyprus in Europe) .I was trying to upgrade the ROM
from official site of HTC but i couldn't download new ROM cause it was
problem with my serial number.I was wondering which is the difference between my phone and the Topaz?
Best regards,
Panos
Click to expand...
Click to collapse
It's the same phone, but it is just the european name. What the problem with the serial number is, I don't know. Maybe you were on the english site or something? And if that doesn't work, I think you will find a rom here.

Help me please!!
Can you help me to find best rom for my phone please?
I want to upgrade to latest rom winth win 6.5.
Regards,
Panos

Welcome to forums
Enter to Topaz section and have a look on the many Chefs threads.
I can recommend Energy ROM´s
Read, Search, Respect and Enjoy!

Dutty
i think Duttys r10 is very stable, and performance is good

Cannot Update rom
Hello im trying for 3 days to upgrade the rom and i cant.
I read something about SPL .
Can anyone give me more details please?
Best regards,
Panos

Here's a guide:http://forum.xda-developers.com/showthread.php?t=520312

Thank you
That was helpful thanks!!!

I don't think you can upgrade the stock ROM if your serial number does not tally with HTC database. You even can't install using someone else serial number. The RUU just will not write to your TD2. I had tried to install EU ROM upgrade using my Asia serial number but failed.
Another option is to check your SPL version and flashed back with it's shipped SPL.
If all else fail, your only solution is to HSPL your device and flash with cooked ROMs available at TD2 section. There are many available. Some are better than HTC stock upgrades.
Good luck.