Hi there,
I live in Sydney Australia and have just travelled to Singapore on business. Unfortunately my JAMin refuses to connect to any of the local networks.
On previous trips, my O2 Xda II mini worked just fine. This is the first time I've travelled overseas with my new JAMin, and it just won't work.
I've looked at all of the Network settings and nothing seems to be wrong. I can even manually scan for the local networks in Singapore but cannot connect to any of them.
I upgraded my radio rom a few weeks back to the latest version (2.47.21) - do you think this could have caused the problem? I've just downgraded the radio rom (firstly to 2.20.21 and then 2.30.21) to see if that helps but still no go at all.
HELP! I can't be off the air for the entire trip.
p.s. My prophet is a G3 device and I used the correct ROMS. The phone works perfectly in Australia (Vodafone).
PeterW said:
p.s. My prophet is a G3 device and I used the correct ROMS. The phone works perfectly in Australia (Vodafone).
Click to expand...
Click to collapse
Have you already ruled out a Vodafone screw up or problems in the international connection? Usually if you can see the networks then your phone is working, if you can't attach to them then either signalling is not reaching your home network or your Home Location Register configuration doesn't allow roaming.
Try to contact Vodafone in Australia and report the problem. I doubt it is something with your phone.
anonimo said:
Have you already ruled out a Vodafone screw up or problems in the international connection? Usually if you can see the networks then your phone is working, if you can't attach to them then either signalling is not reaching your home network or your Home Location Register configuration doesn't allow roaming.
Try to contact Vodafone in Australia and report the problem. I doubt it is something with your phone.
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Click to collapse
Yes, you were correct. It was Vodafone's fault.
I've travelled with the same SIM for the past few years without problem so I assumed that my Radio ROM upgrade was probably at fault. When I called Vodafone Australia today they confirmed that when we changed some account details a few months back, their computer defaulted all of our phones back to "no roaming". Very unhelpful indeed! I'd now like the 2.5 hours sleep I lost last night trying to get the friggin' thing working!!!!
Thanks for your response.
Hi guys
I've just received my third v1605 from Vodafone (1st backlight broke on screen replaced under warranty, 2nd got run over by a car ) in three months. The latest one came with a new sim as my old one was destroyed in the accident. I've had the SIM activated and all my old settings reinstated from what I can tell.
I've got access to 3g so can access my ISP email and the web. I can make voice calls and send/receive SMS. One thing that is different to the previous two phones of this model I've had is the video calling function. The button is on the faceplate as before but when pressed it only opens a voice softphone screen. The software phone has no option at all for video calling. It looks like a completely different phone app to previously, certainly not the one shown in the manual. I've spoken to VF customer services who haven't a clue to be honest, although they do say there are 3g problems in the London area which may be the problem. (I can use 3g data services no problem and connect with HSDPA from what I can see (H Icon))
Any thoughts on how I can reinstate the correct software phone?
ROM version 2.07.161.1
ROM Date 02.06.07
Radio Version 1.32.00.00
Protocol Version 32.65.7020.09H
Model No HERM200
Cheers for any help you can offer.
Charles
Welcome to the forum.
I don't use the video function, but do have the same phone version (with vodafone) as you. One thing I do remember when playing with the phone when new is that if you hard reset, then soft reset to disable the vodafone customisations then you do lose the video functionality.
So, if yours is the stock vodafone rom you may need to hard reset to get back the video call function.
If it is stock rom but without the vodafone customisations you won't get video call function.
If it's the stock rom maybe you should try a hard reset - it might bring back the function - BUT make sure you back up all your data first because it'll be erased with the reset.
Also, if you are still using the stock vodafone rom, why not try one of the wm6 roms from this forum (I think Schaps 3.54 is one of the best). But before you do, please read lots (the stickies on these forums) especially about CID/SIM unlocking and olipro-2.10 before you start. A good place to start is mrvanx's guide.
Hope this helps a bit.
Cheers ach2. I'll investigate as you suggest.
Does the Orange version of the TOUCH HD come Sim locked or not?
Is its software customised or not?
Is the Orange logo on the handset or not?
Yes I realise that is 3 questions
Hi,
I have purchased directly from Orange.
Yes it is sim locked on mine.
Software is not much different than default rom. All I saw was a shortcut (orange plus) on the software.
The logo is printed on the bottom of back cover only.
Also, messenger, internet sharing and even Connection setup tool is included in this rom.
In vodafone rom for Diamond, connection setup was remved but the phone was not locked to Voda.
So once unlocked, it is easy to pull network settings for the new sim card without necessarily trying to find the setup tool or updating the rom.
darthbane2k said:
Does the Orange version of the TOUCH HD come Sim locked or not?
Is its software customised or not?
Is the Orange logo on the handset or not?
Yes I realise that is 3 questions
Click to expand...
Click to collapse
Yes
No
Yes, bottom of the battery cover.
Hi guys.
Really sorry about this but I am at the end of my tether with this!
I run my own IT support company and one of the things I do most is Blackberry and iPhone Exchange email syncing. While both of those work brilliantly, I have had users having loads of issues getting their Windows Mobile devices working easily. Luckliy only one or 2 have these devices but more are asking....
I resorted to retiring my Bold 9000 and got a brand new sealed HD2 on the UK T-Mobile network today. First thing I did was get a sim unlock code and that went through first time (using my working o2 SIM from my BB). However, I couldn't make calls so after I spoke to o2 I got in to the Phone, Network settings and with the Network selection on auto, the preferred networks list was blank. Clicking the preferred networks button brings up the list of preferred networks, ticked o2 - UK and ok'd it. Goes back to main network screen and still blank. Clicking Find Network then brings up cannot register on selected network.
Changing automatic network selection to manual, selecting )2 - UK and ok'ing that brings up the same 'cannot register on selected network error. So, after coming here, I stuck on the HSPL 1.42, then upgraded to RUU_Leo_HTC_WWE_1.48.405.2_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship
That went on fine and after wiping to factory to make sure I sent through the set up. Same errors and still can't make receive calls.
Stuck on the 2.08 hspl for the hell of it then upgraded to RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
Guess what? Exact same problems! I spoke to o2 support and they were pretty useless. Explained that it was sim unlocked and on a generic firmware. They said that T-Mobile do something weird with the HTC and I should try calling HTC tech support, who are now closed...... I am not sure HTC will be of any help anyway as I can't exactly go telling them I have stuck on the HSPL and a non-approved firmware for what was the originall carrier!
Help please anybody?? I have googled and googled but haven't found anyone with the same problem, I might be being blind. BTW, what I guess is the antenna icon has an exclamation next to it
Thanks,
Nick
Quick update. Housemate got back so I nicked the Vodafone UK sim from his iPhone and stuck that in the HD2. Same problem, won't register on Vodafone either. Anyone?
Got annoyed. changed the SPL back to the standard 1.42. Installed the latest T-Mobile official firmware. Same problems. Do I have the only HD2 ever to be doing this? . I don't have a T-Mobile sim to hand and the nearest store is miles away sadly.
Does your phone app not work at all ?
How do you know unlock code worked ? so far every sim you tried has failed.
Where did you get the unlocking code from ?
How did you use it ? meaning how did you input it ?
Verdict so far, if a t-mobile sim card works then unlock was a fail !
Ok referring to your network selection, for the UK, you should have it set to Automatic, it will then use the network associated with your sim.
referring to your call problem, does the phone still work with the original t-mobile sim?
if so it sounds like your unlock code didnt work.
if your phone no longer works with the original t-mobile, I should think something has gone wrong with the radio software you have installed on the phone. Try going back to the stock htc/radio rom. If that doesnt work then the phone probably needs to go back to t-mobile for repair, at this point you tell them "it just stopped working"
have you tried to run the connection setup wizard?
settings - menu - all settings - connections - connection setup
if there isn't one, connectionsetup is available as a cab.
Hi guys. It was a brand neww, sealed box HD2, but from T-Mobile. No SIM with it at all or I would have been trying that too of course .
Regarding how I unlocked it. I paid an ebay seller to give me an unlock code. When I fist put on 02 SIM in the phone it wafffled on about being network locked basically and had a field to enter the unlock code. Entered the code given to me via the Ebay unlocker and never got that message again on the screen. Is that wrong somehow?
Manual network, auto network, selecting carrier etc all of them make no difference. I am off out now but have found a local store with PAYG T-Mobile sims in stock so will grab 1 later today and see what happens then.
Will update/bore you all later!
Cheers,
Nick
Right, case closed. I got the T-Mobile sim and stuck it in. Showed up with T-Mobile on the scren and a good strength signal. Tried to make a call, dropped back to the home screen almost straight away. I had full data access though. Spoke to T-Mobile who informed me that my brand new, sealed box HD2 was blacklisted and I could do nothing with it!
Vodafone and O2 just flat out don't let you register the handset on their network if is it blacklisted it would seem.
Contacted the seller and he has arranged a refund, but the refund is showing as 'pending' so I am not going to return the phone until I see it physically in my account.
I have to be honest and say that this is actually a good thing as despite HTC doing all they can to make the Win 6.5 on there look less dog-like, the overall UI is still pretty awful. Now,this phone with Android 2.1 on it might be a dfferent matter! Back on my Bold 9000 for now......
Cheers,
Nick.
I am sorry to hear about that, looks like to you got hit by some sort of scam, probably resealed a second hand or refurbished unit into an original box and sold it as new.
regarding the UI of the htc devices, I am not really sure why you think this, htc hd2 uses htc sense which is the same ui as on the android htc phones. The only windows mobile thing you should really see is the start menu which has been praised as being a very good replacement for the old start menu. even all the settings windows are run through the htc sense ui so i am really not sure what you are complaining about :S
If you dislike the top bar/bottom soft buttons, there have been a lot of modifications to these in more recent hd2 roms, maybe you should to take a look at the roms section to see some pics.
Hi everyone.
I've just debranded my HTC Touch HD from Orange UK using the Olipro unlock site.
It seems that it hasn't fully removed all traces of the Orange(ness). Upon startup I immediately got a problem with connection settings for data saying that I need the settings from my vendor. However, the settings screen still says "Orange Internet".
I can't yet connect to data using my O2 sim card, however, phonecalls are fine.
Is there more software I need to patch the phone with?
Thanks in advance.