Database Users

Inbox Unread messages

Hi..i'm wondering if anyone has the same problem as i'm facing right now. In inbox (whether if its an sms account or email), the draft and deleted items folders seem to show that there is unread messages but when i select it...all i see is blank.
The inbox and sent items r fine. I suppose my problem is that i am unable to view my unread messages.

Nope don't have that problem. Those folders show only unread items if there is one.
Installed e-mail related applications lately? Try uninstalling if that doesn't help then try it with a clean XDA (after a hard reset without installing applications) If it works with a clean device then one of your applications is causing the problem.
Mark

I supposed it must be one of the new programs i installed but i've already uninstalled those and yet it still is not showing.
i'm thinking maybe sprite backup is causing some trouble.. anyone else experience same problem as me?
example: inbox
Drafts: SMS 0 items, 5 unread
but on the screen its blank. That's my problem.
i think the image will show it better.[/img]

Missing SMS messages
I too am missing messages. THe XDA2 crashed so I used sprite backup to restore but since then today screen shows X unread messages but inbox hows none (counter at the bottom - shows X unread too!)

i forgot to mention that i'm using sprite version 3.0.1 build 1676

I'm also using Sprite Backup but have no problem restoring messages.
Using Sprite Backup V3.0.0 b 1517
mark

No doubt I'm getting the wrong picture here....but isn't that picture showing the Drafts folder?
Anthony

no,you're not wrong. it is the draft folder because currently the only places that have unread messages is the draft and the deleted messages which have unread messages. Haven't got an unread message yet in my inbox which i guesss i should try but i htink it will be the same problem

Have you checked both sms and pop3 folders?

any solution?
hi, i am also having this problem did anyone find a solution for this. any replys greatly appreciated

any solution?
hi, i am also having this problem did anyone find a solution for this. any replys greatly appreciated

Solution
Hi
I had the same problem, (unread items in deleted folder when actually the folder was empty) the solution is below:
http://www.pocketpcfaq.com/raj/Unread.html
Remember to follow instructions exactly.
1)Dowload the software dbview
2) copy to pocketpc
3) run it from pocketpc
4) goto pmailfolders
5) In the bottom window scroll right (if you cant find the scrollbar likeme just use the right key to scroll)
6) u will see deleted items. select this row
7) scroll more until you find the number that corresponds to your unread number
8) got menu and delete record. It will ask to delete all selected records. confirm this
9)exit program.
10) PROBLEM SOLVED!!!!!
All credits to the original poster .

It was a little bit difficult, because there where 3 Sent-Items and only the SMS database was corrupt.
It you scroll to the right there will be a reference to fldr***.
If you then scroll in the upper window until the see the database fldr****, you can see the headers and the number of files.
If you found the correct one, go back to pmailFolders and delete the correct one.
For the first time my 3th!! T-Mobile Compact seems to work completely (at least if it doesn't need a softreboot).

Using WM6 on HTC Hermes i can't open fldr**** databases. I only get MSN db!

Where are my text messages?

MDA Vario II - T-Mobile.
On my 'Today' screen, it informs me that I have 4 text messages. When I click on the 'link' there is nothing in my text messages 'inbox'.
I've even sent on from another phone, and I can't see it anywhere!
Has anyonr got any advice?
Thanks
Ratzz :twisted:

are you sure you're definately in the text messages inbox?
if you click on 'inbox' (top left) it'll show you a list of directories;
imap4
mms
outlook email
text messages
then click on text messages to go to the inbox folder.
appologies if you know this already! :lol:

Yep - that's exactly where I'm looking - and I have checked all the other folders (services) too.
There is absolutely nothing there - although I can, and do have emails.

weird! do your text messages flash up on the today screen (preview) when you receive them?

Have you restored your settings from an old backup? This can cause problems in PIM sometimes...

[bigshape]
I don't have a preview on the today screen, just a notification:
"Text Messages: 4 Unread"
Clicking on this brings me to the 'Text Messages Inbox" but there is nothing there!
[pof]
No, I haven't done a restore - I've had my phone one week.

Also(!)
When I send a text message from the phone (after clicking on send) it remains in the "Outbox" and does not get sent.

Anyone got any ideas?

soft reset your tytn or keep opening text inbox, it will evently shows up

thanks netboy, i had a message waiting to be delivered, and the soft reset sent it - however, the today screen stll says i have 5 messages and there is nothing in my inbox.

Have you received any text messages since you noticed the problem? if no, have you tried asking a friend to send you a text to see if that makes them all come through at the same time? worth a try, it might fix it

Hi Nicky - I've just sent a text from my old phone, and I am receiving them, but still cannot find the other 5!
AAAAAAAAAAAAAGGGGGGGGGGGHHHHHHHHHH!

I also had this problem, i used this software to reset the unread count: http://home.comcast.net/~relmerator/

TouchFlo shows incorrect unread mail count

Yesterday the TouchFlo of my Touch HD started to always show one unread e-mail although all mails were read. Deleting the account or a softreset or doing both didn't help (with or without TouchFlo disabled). Even without any mail account I still get one unread e-mail.
Start -> Messaging shows the correct mail count (0 unread mails).
If I receive a new mail the TouchFlo counts 2 unread, after I read the new one, 1 unread message remains.
Any ideas on how to fix this?

chr5s11 said:
Yesterday the TouchFlo of my Touch HD started to always show one unread e-mail although all mails were read. Deleting the account or a softreset or doing both didn't help (with or without TouchFlo disabled). Even without any mail account I still get one unread e-mail.
Start -> Messaging shows the correct mail count (0 unread mails).
If I receive a new mail the TouchFlo counts 2 unread, after I read the new one, 1 unread message remains.
Any ideas on how to fix this?
Click to expand...
Click to collapse
Go to Messaging to mail account open the tree and in outlook email you will see a message delete it and you are all set

Thank you very much! That was it!

I made an restore with pimbackup, and I still see 25 in the counter (I have a lot more). I also don't see any message in the outlook email

Sorry to hijack the thread but I have exactly the same problem but with SMS messages.
Its shows one unread message but there are none in the messages folder. Even if I go to the tree, sure enough its states Inbox (1) but upon entering the inbox there is nothing.
Can anyone help please, its driving me nuts!!

I'm having this exact same problem. Touchflo shows 1 SMS. I've completely cleared all messages in all folders, yet it still shows 1 on the counter. Like GuyAdams, it's driving me crazy too.

tsipistri said:
Go to Messaging to mail account open the tree and in outlook email you will see a message delete it and you are all set
Click to expand...
Click to collapse
thanks a lot. that was my problem
it was driving me crazy.

i had the same problem a long time ago and someone in the raphael forums gave me a tool to reset unread message count. Go search there and see if you can find it. It was simply an exe file to run

I have the same problem with emails. It says I have 2 unread but ive deleted everything.
Tried going through the tree as above. Nothing shows.
Tried the .exe fiile. Nothing happened. Still showing 2 unread.
Any other suggestions?

tsipistri said:
Go to Messaging to mail account open the tree and in outlook email you will see a message delete it and you are all set
Click to expand...
Click to collapse
This is what works most of the time!
Here's a little more detail. (different versions of Touchflo have minor differences)
1. go to 'Messaging' tab (sms texts) in Touchflo.
2. tap softkey (left) labeled 'All messages'
3. This should bring up 'Messaging' program.
4. tap softkey (right) labeled 'Menu'
5. tap option 'Go To >'
6. tap option 'Outlook E-mail'
7. Delete unread email here.
8. Close Messages and check that your email counter has adjusted.
Hopefully this works for most problems.
If you have done this you can download the *.exe others have mentioned. The name of it is fixunreadcount.exe and about 9k. Hopefully I've attached a zip of it to this post.

Still the problem, hidden account?
Hello,
Thank you for all these answers, but no method worked for me... I still have one unread message
Perhaps this problem has a link to this other issue: as I configured my gmail account, a bug makes that no account is created if I leave the name "Gmail" for the name account. If I choose "Google" or an other name, it works. Perhaps the "Gmail" account, which does not appear, is hidden somewhere?
Thanks for your help!

Success
natyong said:
This is what works most of the time!
Here's a little more detail. (different versions of Touchflo have minor differences)
1. go to 'Messaging' tab (sms texts) in Touchflo.
2. tap softkey (left) labeled 'All messages'
3. This should bring up 'Messaging' program.
4. tap softkey (right) labeled 'Menu'
5. tap option 'Go To >'
6. tap option 'Outlook E-mail'
7. Delete unread email here.
8. Close Messages and check that your email counter has adjusted.
Hopefully this works for most problems.
If you have done this you can download the *.exe others have mentioned. The name of it is fixunreadcount.exe and about 9k. Hopefully I've attached a zip of it to this post.
Click to expand...
Click to collapse
Thanks.
This .exe removed the 1 from the SMS inbox, but not the 1 from touchflo. I then did a soft reset and it was still there. I then did the "Go To" Outlook as suggested and checked Outlook and SMS inboxes and neither had the 1 in but JOY OF JOYS, when I came bake to Touchflo, the 1 had gone.
Thanks again.

[HELP/Q] sms notification with no sms?!

Hope somone can help me...
I have a number "1" indicating that I have 1 sms to read on the TF3D icon bar but I have no sms to read! I can't work out how to make it go...
If i recieve a new sms it adds another number (I.E. 2, 3 and so on) but never goes below 1!!!
Can anyone help?

Try going into all messages at the bottom left when on the message tab sometimes the phone has messages in the inbox that dont respond, check the inbox folder and delete the sms see if that works

ozmoran said:
Try going into all messages at the bottom left when on the message tab sometimes the phone has messages in the inbox that dont respond, check the inbox folder and delete the sms see if that works
Click to expand...
Click to collapse
Tried that already... I now have no messages at all and it still shows 1 sms to be read! Grrr

I had that problem until i noticed that there WAS an unread email, it wasn't in my newly created email inbox, it was in the Outlook Email inbox.
This email seems to be created automatically when you run the HD for the first time.
Have a look at the mail inbox again and switch it so you can see all the email accounts (use the the drop down list in the top left corner), check the Outlook Email Inbox too.
Goodluck.

gadgetwizard said:
I had that problem until i noticed that there WAS an unread email, it wasn't in my newly created email inbox, it was in the Outlook Email inbox.
This email seems to be created automatically when you run the HD for the first time.
Have a look at the mail inbox again and switch it so you can see all the email accounts (use the the drop down list in the top left corner), check the Outlook Email Inbox too.
Goodluck.
Click to expand...
Click to collapse
Thanks for suggestion but didn't work
It's to do with my sms and not email though.
but i did delete all messages from everything and it's still there!!! grrr

Gave up and did a hard reset!

Problem with TF3D

I've got a Fuze with the 6.5 software. On the TF3D it says that I have 3 new messages in my inbox, when i really don't. It used to say 1, then as i texted more it went up to 2, and right now its at 3 and will probably go higher. Ive deleted all my messages from every file such as inbox, sent, outbox, drafts, and even deleted messages. when viewing the messages by clicking "all messages" then click the button that says inbox on the top left, it says inbox (3) even though on he other menu it says i have no messages. ive taken messaging out of the TF3D and put it back in but its still there. Help?

must be an windows 6.5 compatibility issue with TF3D

so basically if i dont want to download the 6.5 software over again its stuck like that?