Yesterday the TouchFlo of my Touch HD started to always show one unread e-mail although all mails were read. Deleting the account or a softreset or doing both didn't help (with or without TouchFlo disabled). Even without any mail account I still get one unread e-mail.
Start -> Messaging shows the correct mail count (0 unread mails).
If I receive a new mail the TouchFlo counts 2 unread, after I read the new one, 1 unread message remains.
Any ideas on how to fix this?
chr5s11 said:
Yesterday the TouchFlo of my Touch HD started to always show one unread e-mail although all mails were read. Deleting the account or a softreset or doing both didn't help (with or without TouchFlo disabled). Even without any mail account I still get one unread e-mail.
Start -> Messaging shows the correct mail count (0 unread mails).
If I receive a new mail the TouchFlo counts 2 unread, after I read the new one, 1 unread message remains.
Any ideas on how to fix this?
Click to expand...
Click to collapse
Go to Messaging to mail account open the tree and in outlook email you will see a message delete it and you are all set
Thank you very much! That was it!
I made an restore with pimbackup, and I still see 25 in the counter (I have a lot more). I also don't see any message in the outlook email
Sorry to hijack the thread but I have exactly the same problem but with SMS messages.
Its shows one unread message but there are none in the messages folder. Even if I go to the tree, sure enough its states Inbox (1) but upon entering the inbox there is nothing.
Can anyone help please, its driving me nuts!!
I'm having this exact same problem. Touchflo shows 1 SMS. I've completely cleared all messages in all folders, yet it still shows 1 on the counter. Like GuyAdams, it's driving me crazy too.
tsipistri said:
Go to Messaging to mail account open the tree and in outlook email you will see a message delete it and you are all set
Click to expand...
Click to collapse
thanks a lot. that was my problem
it was driving me crazy.
i had the same problem a long time ago and someone in the raphael forums gave me a tool to reset unread message count. Go search there and see if you can find it. It was simply an exe file to run
I have the same problem with emails. It says I have 2 unread but ive deleted everything.
Tried going through the tree as above. Nothing shows.
Tried the .exe fiile. Nothing happened. Still showing 2 unread.
Any other suggestions?
tsipistri said:
Go to Messaging to mail account open the tree and in outlook email you will see a message delete it and you are all set
Click to expand...
Click to collapse
This is what works most of the time!
Here's a little more detail. (different versions of Touchflo have minor differences)
1. go to 'Messaging' tab (sms texts) in Touchflo.
2. tap softkey (left) labeled 'All messages'
3. This should bring up 'Messaging' program.
4. tap softkey (right) labeled 'Menu'
5. tap option 'Go To >'
6. tap option 'Outlook E-mail'
7. Delete unread email here.
8. Close Messages and check that your email counter has adjusted.
Hopefully this works for most problems.
If you have done this you can download the *.exe others have mentioned. The name of it is fixunreadcount.exe and about 9k. Hopefully I've attached a zip of it to this post.
Still the problem, hidden account?
Hello,
Thank you for all these answers, but no method worked for me... I still have one unread message
Perhaps this problem has a link to this other issue: as I configured my gmail account, a bug makes that no account is created if I leave the name "Gmail" for the name account. If I choose "Google" or an other name, it works. Perhaps the "Gmail" account, which does not appear, is hidden somewhere?
Thanks for your help!
Success
natyong said:
This is what works most of the time!
Here's a little more detail. (different versions of Touchflo have minor differences)
1. go to 'Messaging' tab (sms texts) in Touchflo.
2. tap softkey (left) labeled 'All messages'
3. This should bring up 'Messaging' program.
4. tap softkey (right) labeled 'Menu'
5. tap option 'Go To >'
6. tap option 'Outlook E-mail'
7. Delete unread email here.
8. Close Messages and check that your email counter has adjusted.
Hopefully this works for most problems.
If you have done this you can download the *.exe others have mentioned. The name of it is fixunreadcount.exe and about 9k. Hopefully I've attached a zip of it to this post.
Click to expand...
Click to collapse
Thanks.
This .exe removed the 1 from the SMS inbox, but not the 1 from touchflo. I then did a soft reset and it was still there. I then did the "Go To" Outlook as suggested and checked Outlook and SMS inboxes and neither had the 1 in but JOY OF JOYS, when I came bake to Touchflo, the 1 had gone.
Thanks again.
Related
Hi..i'm wondering if anyone has the same problem as i'm facing right now. In inbox (whether if its an sms account or email), the draft and deleted items folders seem to show that there is unread messages but when i select it...all i see is blank.
The inbox and sent items r fine. I suppose my problem is that i am unable to view my unread messages.
Nope don't have that problem. Those folders show only unread items if there is one.
Installed e-mail related applications lately? Try uninstalling if that doesn't help then try it with a clean XDA (after a hard reset without installing applications) If it works with a clean device then one of your applications is causing the problem.
Mark
I supposed it must be one of the new programs i installed but i've already uninstalled those and yet it still is not showing.
i'm thinking maybe sprite backup is causing some trouble.. anyone else experience same problem as me?
example: inbox
Drafts: SMS 0 items, 5 unread
but on the screen its blank. That's my problem.
i think the image will show it better.[/img]
Missing SMS messages
I too am missing messages. THe XDA2 crashed so I used sprite backup to restore but since then today screen shows X unread messages but inbox hows none (counter at the bottom - shows X unread too!)
i forgot to mention that i'm using sprite version 3.0.1 build 1676
I'm also using Sprite Backup but have no problem restoring messages.
Using Sprite Backup V3.0.0 b 1517
mark
No doubt I'm getting the wrong picture here....but isn't that picture showing the Drafts folder?
Anthony
no,you're not wrong. it is the draft folder because currently the only places that have unread messages is the draft and the deleted messages which have unread messages. Haven't got an unread message yet in my inbox which i guesss i should try but i htink it will be the same problem
Have you checked both sms and pop3 folders?
any solution?
hi, i am also having this problem did anyone find a solution for this. any replys greatly appreciated
any solution?
hi, i am also having this problem did anyone find a solution for this. any replys greatly appreciated
Solution
Hi
I had the same problem, (unread items in deleted folder when actually the folder was empty) the solution is below:
http://www.pocketpcfaq.com/raj/Unread.html
Remember to follow instructions exactly.
1)Dowload the software dbview
2) copy to pocketpc
3) run it from pocketpc
4) goto pmailfolders
5) In the bottom window scroll right (if you cant find the scrollbar likeme just use the right key to scroll)
6) u will see deleted items. select this row
7) scroll more until you find the number that corresponds to your unread number
8) got menu and delete record. It will ask to delete all selected records. confirm this
9)exit program.
10) PROBLEM SOLVED!!!!!
All credits to the original poster .
It was a little bit difficult, because there where 3 Sent-Items and only the SMS database was corrupt.
It you scroll to the right there will be a reference to fldr***.
If you then scroll in the upper window until the see the database fldr****, you can see the headers and the number of files.
If you found the correct one, go back to pmailFolders and delete the correct one.
For the first time my 3th!! T-Mobile Compact seems to work completely (at least if it doesn't need a softreboot).
Using WM6 on HTC Hermes i can't open fldr**** databases. I only get MSN db!
I have 2 unread SMS showing in the slide2unlock screen and on the SPB shell icon. I deleted ALL of the SMS messages (drafts, outbox, etc. too). Yet still it shows 2 unread. I have threaded SMS installed. Is there a way to clear the unread messages?
I had that problem as well with threaded sms, even though i had gone into the program and read the texts the htc home plugin and the threaded sms today plugin still told me I had 3 sms messages waiting for me. I couldn't get rid of it until the next day someone else texted me, then the popup notification window came up telling me I had 4 texts, I clicked the option "save as read" (or maybe it was dismiss) and they all went away, see if you can get someone to text you and try that maybe?
Tried that....didn't help
I've had this happen too. I fixed it by uninstalling the threaded SMS application, then when I went into the stock SMS app, I saw an unread text message that the threaded app didn't know about. I think it has to do with installing the threaded SMS application when you have one or more unread texts. Who knows. Anyway, delete it, reinstall, and that should fix it.
there should still be a way to access the default text messaging folder even if you have threaded sms installed, too bad that option doesn't seem to be included (that i've seen) with any threaded progs I've seen yet. Hopefully the uninstall works for you.
my problem is a little different.
i am using the default messaging app and it tells me I have one unread message.
i have selected ALL messages and set to "mark all as unread". at this point it shows "126 messages, 127 unread".
anyone know how i can fix this....?
Thanks
I resolved the problem by uninstalling Threaded SMS. I saw the 2 unread messages, deleted them, then re-installed Threaded SMS.
mrja22 said:
my problem is a little different.
i am using the default messaging app and it tells me I have one unread message.
i have selected ALL messages and set to "mark all as unread". at this point it shows "126 messages, 127 unread".
anyone know how i can fix this....?
Thanks
Click to expand...
Click to collapse
I have the same problem on my Kaiser (wm6 htc shipped). I'm using default messaging app and it happens on HTC Home plugin and in msg app in "Select account" screen and on folder change screen (counter shows "1" next to "Inbox" even if i delete all messages from all folders)
It doesn't happen on SPB Diary plugin (here counter works ok) and also when I don't have any new messages, there isn't any "notification"/"new msg icon" on wm top bar (next to the Start button).
I know it is not Kaiser forum and this thread is little bit old, but I was looking for some fix across all xda-dev site and the only one thread i found is this.
If someone knows how to fix my problem (without making Hard Reset) it would be great
The only way I have been able to fix unread count since I am operating the OEM 6.1 threaded sms is to open up reg editor HKCU\Software\Microsoft\Inbox\Settings\
Then change from SMSAvailable from 1 to 0, Close out the reg editor and select messages then go through and read the text message that is in bold(has not been read).
After this go back into reg editor adn go back to above value and change back from 0 to 1 and should be back in business. I may have to do this once a month due to a hung message. this always fixes it. Not sure if this will work for the folks using Cody's Threaded. I believe that it will, due to making the messages show up under the normal messaging folder.
Let me know if this works for you...it always works for me.
karpik said:
I have the same problem on my Kaiser (wm6 htc shipped). I'm using default messaging app and it happens on HTC Home plugin and in msg app in "Select account" screen and on folder change screen (counter shows "1" next to "Inbox" even if i delete all messages from all folders)
It doesn't happen on SPB Diary plugin (here counter works ok) and also when I don't have any new messages, there isn't any "notification"/"new msg icon" on wm top bar (next to the Start button).
I know it is not Kaiser forum and this thread is little bit old, but I was looking for some fix across all xda-dev site and the only one thread i found is this.
If someone knows how to fix my problem (without making Hard Reset) it would be great
Click to expand...
Click to collapse
Search for "fixunreadcount".
I don't understand well english,but think that this file can help you...
extract file in ppc and execute it.
I am having HTC Touch(GSM) 128MB ROM & 64 MB SDRAM UNLOCKED(originall bought from UK, having Orange Connection). Recently I was fidling my device with phm registry editor, and some how what happend I dont know, But now the new sms counter which displays on the home screen tabs is not incrementing. If any new sms comes the counter remains '0'. Can ANY ONE please help. One more thing is there any ROM update for my set?
I have had this issue again in the last two days after flashing Ark_N's latest ROM for TP2.
What I have done just now is tap on the sms icon/button, tapped "all messages" text that appeared after tapping the sms icon/button, tap "menu", selected "settings", selected "traditional mode", scrolled down the messages till I came to a text message that was unread (bold type), read it by selecting it.
After that, I selected the "menu" button, selected "settings", then "conversation mode", "back", and pressed the "home" button (hardware button). And guess what? the issue was gone.
Hope this helps.
corwinb said:
The only way I have been able to fix unread count since I am operating the OEM 6.1 threaded sms is to open up reg editor HKCU\Software\Microsoft\Inbox\Settings\
Then change from SMSAvailable from 1 to 0, Close out the reg editor and select messages then go through and read the text message that is in bold(has not been read).
After this go back into reg editor adn go back to above value and change back from 0 to 1 and should be back in business. I may have to do this once a month due to a hung message. this always fixes it. Not sure if this will work for the folks using Cody's Threaded. I believe that it will, due to making the messages show up under the normal messaging folder.
Let me know if this works for you...it always works for me.
Click to expand...
Click to collapse
worked for me! Thank you corwinb
Hi,
The TF3D tab reports a wrong number of SMS; even when I am deleting all my SMS the TF3D tab is still reporting that there is 1 SMS but all my folders are empty.
Any idea how to resolve this problem?
Thanks
Daniel
When you go to sms tab in TF3D, click on All messages, then Inbox. You should now be shown a list of other folders and accounts. Go into each of them and see if you have an unread message i.e. Outbox, Drafts, Sent, Deleted for each account
Fallen Spartan said:
When you go to sms tab in TF3D, click on All messages, then Inbox. You should now be shown a list of other folders and accounts. Go into each of them and see if you have an unread message i.e. Outbox, Drafts, Sent, Deleted for each account
Click to expand...
Click to collapse
I have done it, have deleted all my messages, but TF3D still reports that
there is one message. My inbox folder is empty but the folder name is bold
and after the name there is still "(1)" .
Inbox still list 1 message
I have the same problem TF3d 2.1 Pro2. TF3D's counter says there is 1 message when there are none. I removed the messages from all the folders but still the problem.
Haha, must be something in the internal HD clock that about now it starts to show up. I had the same thing happen to me last week. Search "FixUnreadCount." It's an .exe program to fix the counter. Run it, soft reset and you're done. It worked for me.
edit:
http://drfaulken.com/files/FixUnreadCount.zip
http://journal.drfaulken.com/fixunreadcount-for-windows-mobile-small-application-big-fix/
TF3D tab reports wrong number - Worked like a charm
The app worked like a charm on my Win6.5 Pro 2 device! When running it also appeared as if it was performing integrity checks on all my folders
THANKS!
Hope somone can help me...
I have a number "1" indicating that I have 1 sms to read on the TF3D icon bar but I have no sms to read! I can't work out how to make it go...
If i recieve a new sms it adds another number (I.E. 2, 3 and so on) but never goes below 1!!!
Can anyone help?
Try going into all messages at the bottom left when on the message tab sometimes the phone has messages in the inbox that dont respond, check the inbox folder and delete the sms see if that works
ozmoran said:
Try going into all messages at the bottom left when on the message tab sometimes the phone has messages in the inbox that dont respond, check the inbox folder and delete the sms see if that works
Click to expand...
Click to collapse
Tried that already... I now have no messages at all and it still shows 1 sms to be read! Grrr
I had that problem until i noticed that there WAS an unread email, it wasn't in my newly created email inbox, it was in the Outlook Email inbox.
This email seems to be created automatically when you run the HD for the first time.
Have a look at the mail inbox again and switch it so you can see all the email accounts (use the the drop down list in the top left corner), check the Outlook Email Inbox too.
Goodluck.
gadgetwizard said:
I had that problem until i noticed that there WAS an unread email, it wasn't in my newly created email inbox, it was in the Outlook Email inbox.
This email seems to be created automatically when you run the HD for the first time.
Have a look at the mail inbox again and switch it so you can see all the email accounts (use the the drop down list in the top left corner), check the Outlook Email Inbox too.
Goodluck.
Click to expand...
Click to collapse
Thanks for suggestion but didn't work
It's to do with my sms and not email though.
but i did delete all messages from everything and it's still there!!! grrr
Gave up and did a hard reset!
Pretty much as the title says, my Touch HD has a '2' in the green circle as though I have two unread messages. This is not the case, I have deleted ALL messages from my phone, there is nothing.
It started with a '1' when a message failed to send when I was roaming... I dealt with it, but now it thinks there's a second unread message. It's pretty annoying because I only know if I have a new text now if it says '3' in the green circle.
Help please.
Hi,
What ROM version are you using?
Please try and change the following Registry key value:
HKEY_CURRENT_USER\System\State\Messages\sms\Unread \Count and made sure its set to 0
If that does not work, try this:
1. go to 'Messaging' tab (sms texts) in Touchflo.
2. tap softkey (left) labeled 'All messages'
3. This should bring up 'Messaging' program.
4. tap softkey (right) labeled 'Menu'
5. tap option 'Go To >'
6. tap option 'Outlook E-mail'
7. Delete unread email here.
8. Close Messages and check that your email counter has adjusted.
Hopefully this works for most problems.
The registry edit fixed it!
Thank you very much.
Scratch that... when I receive a text, it jumps straight to '3' instead of '1'
I found manila take about 3 sec to mark an sms as read. you probably still have a couple ore short sms that you did not stay on for long enough.
go through them all stopping on each for 3 sec an see if it finally reads one.
This isn't the case, I have zero unread messages. I have even deleted ALL messages from my phone, all SMS and Email. It still shows as 2 unread messages, on manilla and in the windows messaging program. I did that reg edit, which removed the '2' but as soon as I get a new message, '3' pops up, it's almost as though it thinks '2' is zero.
Really need to fix this guys!
Read this thread it may help
http://forum.xda-developers.com/showthread.php?t=470169&page=3
r
Andrew
Perfect, finally fixed. Thank you very much.