Database Users

Can't send or receive SMS

Hello, forgive my newbie ignorance please.
I have a new O2 Hermes, which I have flashed to Cingular:
RUU_HER_Cingular_1.34.502.1_1.16.00.00_wwe_cws_ship
I have attempted the QWERTY-QWERTZ registry fix, but am not yet successful (no big problem).
What is vexing me is that Messaging will not display incoming SMS -- inbox is always empty, but the Start menu says I have Text Messages Unread.
I am also unable to send SMS -- I press 'SEND' and the message sits in the outbox forever -- no error message. I know my SMS gateway is configured correctly, and I can't see anything else to configure except Unicode support.
I also know my account is set up for SMS because I can put my SIM in a conventional handset and it works in and outbound.
My colleague who has the identical Xda with the identical ROM does not have this problem.
Any ideas?
/PhM

is the inbox for the email or the sms or outlook...etc ?
seems simple but I can't find any other reason, there are a couple of inboxes check to see which one you're currently at you can switch through them,
seeing as it says you have unread messages I assume sms is working fine.

Messages clarification
when I click on the 'Text Messages: 8 unread', the device goes to 'Text Messages'
header is 'Inbox' and 'Received'.
the screen is blank exept for the footer 'Text Messages 0 items.
If I click on 'Inbox', I see the different folders 'MMS' (empty), 'Outlook 'Email' (which has the working outlook stuff), and 'Text Messages', which has 'Inbox' empty and 'Outbox' (1) -- the message that refuses to be sent.
It is bizarre behaviour.
I can't send MMS either; composed and 'sent' but stuck in outbox with an envelope+Xsymbol.... (but MMS is more complicated, and not as important to me)

go to messages,
click on menu/tools options,
what accounts do you have there?
you might need to setup a new text message account although it should be there automatically you might need to change the service number.

Hi Phm,
Sound like your SMS center number is not set right - could be wrong but check it here > Start > Settings > Personal > Phone - On the services tab click 'Voice Mail and Text Messages' > Get Settings. The numbers returned should be those as used by your network...
Gav.

Hi Gavin, Hi Darky.
My Messages:toolsptions has accounts:
* Text Messages
MMS
New Account....
text messages only has option 'unicode y/n'.
settingshone:voicemail/text shows:
Text message service centre: +1 (705) 796-9300
Voice Mail: +1 9604) 418-3471
which are correct for Rogers.
for giggles I retype the SMSc entry.
in PHM regedit (not the same PhM ;-) )
HKEY_CURRENT_USER\Software\Microsoft\SMS contains Datagram, Status and TextShared, all empty.
System\State\Messages contains
OtherEmail\Unread (Count:6)
SMS\Unread (count 8, Text 'Text Messages...'
sync (name activesync, unread count 0)
TotalEmail\Unread (count 6)
Vmail line1,2, total (unread count 0)
HKEY_LOCAL_MACHINE
comm\cellular\SMS\Protocols\Notification
AppName tmail.exe
and a bunch of other parameters
subtlety: some of the entries point to AppName tmail.exe and others point to \Windows\tmail.exe. (explicit path)
Can I assume there's a path similar to old desktop windows?
HKLM\comm\cellular\SMS\Router and Store are empty.
that's all I see in the registry that might be relevant.
HKLM\Services\SMSReciever looks in order.
Next thing I'll try is reflash the system. But that's a bit like trying to start the car with one foot on the ground.

Hi,
In mine I can see and read SMS, but can't send. Today I found the reason is probably that I got a 32kb SIM' card. My operator is sending me a 64kb. 128kb do also exist.
Not sure this can be linked to your issue though...

SIM size and SMS?
Hi Prerna, interesting idea.
what makes it weird is that I was able to send and receive messages with the 'old' O2 flash. SMS broke when I loaded the Cingular flash I am still using my old Rogers SIM (vintage 2003 or so).
Maybe it's time to upgrade.
/PhM

re-flash helps
Well, I spent an hour, downgraded to the original O2 ROM, then upgraded to the Cingular ROM, and now SMS works again.
I have not yet tried to do the registry tweaks to restore the QWERTZ keyboard.
I wonder if maybe I accidentally broke something when I was poking around in the registry.
For now, SMS is working and that's the main thing
/PhM

Prerna said:
Hi,
In mine I can see and read SMS, but can't send. Today I found the reason is probably that I got a 32kb SIM' card. My operator is sending me a 64kb. 128kb do also exist.
Not sure this can be linked to your issue though...
Click to expand...
Click to collapse
I inserted my new SIM some minutes back, and... It works!
I am now able to send SMS.

Hello,
I've an issue like this:
I could send and recived SMS but some SMS don't work (the one who tell me I've a message)
and apparently it's a know issue from my provider ...

just happened to me too. i have removed sim. put in other fone sent and received one sms. put it back in to my hermes and it started to work :S

i had such problem too until i uninstall the sunnysoft vcard software. After that sms goes fine.

Text Message: 6 Unread - but no messages
There are 6 unread text messages on my today screen but when I highlight it to view it, there are no messages to be read. I keep getting text messages and the counter just adds up but there are no messages at all.
Anyone have any ideas how to solve this? Your help is highly appreciated, thanks!

phm said:
Hello, forgive my newbie ignorance please.
I have a new O2 Hermes, which I have flashed to Cingular:
RUU_HER_Cingular_1.34.502.1_1.16.00.00_wwe_cws_ship
I have attempted the QWERTY-QWERTZ registry fix, but am not yet successful (no big problem).
What is vexing me is that Messaging will not display incoming SMS -- inbox is always empty, but the Start menu says I have Text Messages Unread.
I am also unable to send SMS -- I press 'SEND' and the message sits in the outbox forever -- no error message. I know my SMS gateway is configured correctly, and I can't see anything else to configure except Unicode support.
I also know my account is set up for SMS because I can put my SIM in a conventional handset and it works in and outbound.
My colleague who has the identical Xda with the identical ROM does not have this problem.
Any ideas?
/PhM
Click to expand...
Click to collapse
Try this O2 settings cab file, it works for my Tytn in the UK , try it and see.

avalon829 said:
There are 6 unread text messages on my today screen but when I highlight it to view it, there are no messages to be read. I keep getting text messages and the counter just adds up but there are no messages at all.
Anyone have any ideas how to solve this? Your help is highly appreciated, thanks!
Click to expand...
Click to collapse
Hi
You can try the following application. It removes spurious unread message count from the today screen and resets it:
http://forum.xda-developers.com/attachment.php?attachmentid=32766&d=1167695488
However - I am curious, is it the case that genuine messages are being received but that you just can't view them?
Mike

I had the same problem when I upgraded to any of the WM6 Roms, some days smses worked and others it would just store the smses in the outbox and if someone sent me a sms my phone display would come on but wouldn't indicate a sms, yet my friend would get a delivery report, so all i did was just downgarde to the latest WM5 Rom and problem solved.

Can't clear unread SMS counter

I have 2 unread SMS showing in the slide2unlock screen and on the SPB shell icon. I deleted ALL of the SMS messages (drafts, outbox, etc. too). Yet still it shows 2 unread. I have threaded SMS installed. Is there a way to clear the unread messages?

I had that problem as well with threaded sms, even though i had gone into the program and read the texts the htc home plugin and the threaded sms today plugin still told me I had 3 sms messages waiting for me. I couldn't get rid of it until the next day someone else texted me, then the popup notification window came up telling me I had 4 texts, I clicked the option "save as read" (or maybe it was dismiss) and they all went away, see if you can get someone to text you and try that maybe?

Tried that....didn't help

I've had this happen too. I fixed it by uninstalling the threaded SMS application, then when I went into the stock SMS app, I saw an unread text message that the threaded app didn't know about. I think it has to do with installing the threaded SMS application when you have one or more unread texts. Who knows. Anyway, delete it, reinstall, and that should fix it.

there should still be a way to access the default text messaging folder even if you have threaded sms installed, too bad that option doesn't seem to be included (that i've seen) with any threaded progs I've seen yet. Hopefully the uninstall works for you.

my problem is a little different.
i am using the default messaging app and it tells me I have one unread message.
i have selected ALL messages and set to "mark all as unread". at this point it shows "126 messages, 127 unread".
anyone know how i can fix this....?
Thanks

I resolved the problem by uninstalling Threaded SMS. I saw the 2 unread messages, deleted them, then re-installed Threaded SMS.

mrja22 said:
my problem is a little different.
i am using the default messaging app and it tells me I have one unread message.
i have selected ALL messages and set to "mark all as unread". at this point it shows "126 messages, 127 unread".
anyone know how i can fix this....?
Thanks
Click to expand...
Click to collapse
I have the same problem on my Kaiser (wm6 htc shipped). I'm using default messaging app and it happens on HTC Home plugin and in msg app in "Select account" screen and on folder change screen (counter shows "1" next to "Inbox" even if i delete all messages from all folders)
It doesn't happen on SPB Diary plugin (here counter works ok) and also when I don't have any new messages, there isn't any "notification"/"new msg icon" on wm top bar (next to the Start button).
I know it is not Kaiser forum and this thread is little bit old, but I was looking for some fix across all xda-dev site and the only one thread i found is this.
If someone knows how to fix my problem (without making Hard Reset) it would be great

The only way I have been able to fix unread count since I am operating the OEM 6.1 threaded sms is to open up reg editor HKCU\Software\Microsoft\Inbox\Settings\
Then change from SMSAvailable from 1 to 0, Close out the reg editor and select messages then go through and read the text message that is in bold(has not been read).
After this go back into reg editor adn go back to above value and change back from 0 to 1 and should be back in business. I may have to do this once a month due to a hung message. this always fixes it. Not sure if this will work for the folks using Cody's Threaded. I believe that it will, due to making the messages show up under the normal messaging folder.
Let me know if this works for you...it always works for me.

karpik said:
I have the same problem on my Kaiser (wm6 htc shipped). I'm using default messaging app and it happens on HTC Home plugin and in msg app in "Select account" screen and on folder change screen (counter shows "1" next to "Inbox" even if i delete all messages from all folders)
It doesn't happen on SPB Diary plugin (here counter works ok) and also when I don't have any new messages, there isn't any "notification"/"new msg icon" on wm top bar (next to the Start button).
I know it is not Kaiser forum and this thread is little bit old, but I was looking for some fix across all xda-dev site and the only one thread i found is this.
If someone knows how to fix my problem (without making Hard Reset) it would be great
Click to expand...
Click to collapse
Search for "fixunreadcount".

I don't understand well english,but think that this file can help you...
extract file in ppc and execute it.

I am having HTC Touch(GSM) 128MB ROM & 64 MB SDRAM UNLOCKED(originall bought from UK, having Orange Connection). Recently I was fidling my device with phm registry editor, and some how what happend I dont know, But now the new sms counter which displays on the home screen tabs is not incrementing. If any new sms comes the counter remains '0'. Can ANY ONE please help. One more thing is there any ROM update for my set?

I have had this issue again in the last two days after flashing Ark_N's latest ROM for TP2.
What I have done just now is tap on the sms icon/button, tapped "all messages" text that appeared after tapping the sms icon/button, tap "menu", selected "settings", selected "traditional mode", scrolled down the messages till I came to a text message that was unread (bold type), read it by selecting it.
After that, I selected the "menu" button, selected "settings", then "conversation mode", "back", and pressed the "home" button (hardware button). And guess what? the issue was gone.
Hope this helps.

corwinb said:
The only way I have been able to fix unread count since I am operating the OEM 6.1 threaded sms is to open up reg editor HKCU\Software\Microsoft\Inbox\Settings\
Then change from SMSAvailable from 1 to 0, Close out the reg editor and select messages then go through and read the text message that is in bold(has not been read).
After this go back into reg editor adn go back to above value and change back from 0 to 1 and should be back in business. I may have to do this once a month due to a hung message. this always fixes it. Not sure if this will work for the folks using Cody's Threaded. I believe that it will, due to making the messages show up under the normal messaging folder.
Let me know if this works for you...it always works for me.
Click to expand...
Click to collapse
worked for me! Thank you corwinb

Incoming Text Messages are not in the inbox??

Please pardon this posting (if this is an already known issue - it's 3.00AM and I've been combing the Herald threads for known issues but didn't see this on there)...
I got a new Wing today and after placing the SIM card in it, the phone works like one would expect until you try to send a text message. That never gets sent . What's more aggravating is the behavior on incoming text messages. The keys light up when I get a new text message and the counter on the home screen adds to the number of unread messages however, when I click on the link to attempt to view the messages, the inbox is blank. 0 messages in it. I have checked all the folders to no avail. Even a hard reset on the device doesn't seem to fix the issue. Am I missing something here? If so what??
FYI I called T-Mo support and their Tier 3 guy was stumped.
Here's the wierd thing while I was going through testing to validate that this was an actual issue, I did get the "incoming text message" bubble notification and from there, I clicked on Menu (from the home page) and was able to view the text messages - so they're somewhere in my phone, just not in the inbox - anyone have any idea where I can look?

*bump*
I'm having this problem now. Ever find the fix?

TouchFlo shows incorrect unread mail count

Yesterday the TouchFlo of my Touch HD started to always show one unread e-mail although all mails were read. Deleting the account or a softreset or doing both didn't help (with or without TouchFlo disabled). Even without any mail account I still get one unread e-mail.
Start -> Messaging shows the correct mail count (0 unread mails).
If I receive a new mail the TouchFlo counts 2 unread, after I read the new one, 1 unread message remains.
Any ideas on how to fix this?

chr5s11 said:
Yesterday the TouchFlo of my Touch HD started to always show one unread e-mail although all mails were read. Deleting the account or a softreset or doing both didn't help (with or without TouchFlo disabled). Even without any mail account I still get one unread e-mail.
Start -> Messaging shows the correct mail count (0 unread mails).
If I receive a new mail the TouchFlo counts 2 unread, after I read the new one, 1 unread message remains.
Any ideas on how to fix this?
Click to expand...
Click to collapse
Go to Messaging to mail account open the tree and in outlook email you will see a message delete it and you are all set

Thank you very much! That was it!

I made an restore with pimbackup, and I still see 25 in the counter (I have a lot more). I also don't see any message in the outlook email

Sorry to hijack the thread but I have exactly the same problem but with SMS messages.
Its shows one unread message but there are none in the messages folder. Even if I go to the tree, sure enough its states Inbox (1) but upon entering the inbox there is nothing.
Can anyone help please, its driving me nuts!!

I'm having this exact same problem. Touchflo shows 1 SMS. I've completely cleared all messages in all folders, yet it still shows 1 on the counter. Like GuyAdams, it's driving me crazy too.

tsipistri said:
Go to Messaging to mail account open the tree and in outlook email you will see a message delete it and you are all set
Click to expand...
Click to collapse
thanks a lot. that was my problem
it was driving me crazy.

i had the same problem a long time ago and someone in the raphael forums gave me a tool to reset unread message count. Go search there and see if you can find it. It was simply an exe file to run

I have the same problem with emails. It says I have 2 unread but ive deleted everything.
Tried going through the tree as above. Nothing shows.
Tried the .exe fiile. Nothing happened. Still showing 2 unread.
Any other suggestions?

tsipistri said:
Go to Messaging to mail account open the tree and in outlook email you will see a message delete it and you are all set
Click to expand...
Click to collapse
This is what works most of the time!
Here's a little more detail. (different versions of Touchflo have minor differences)
1. go to 'Messaging' tab (sms texts) in Touchflo.
2. tap softkey (left) labeled 'All messages'
3. This should bring up 'Messaging' program.
4. tap softkey (right) labeled 'Menu'
5. tap option 'Go To >'
6. tap option 'Outlook E-mail'
7. Delete unread email here.
8. Close Messages and check that your email counter has adjusted.
Hopefully this works for most problems.
If you have done this you can download the *.exe others have mentioned. The name of it is fixunreadcount.exe and about 9k. Hopefully I've attached a zip of it to this post.

Still the problem, hidden account?
Hello,
Thank you for all these answers, but no method worked for me... I still have one unread message
Perhaps this problem has a link to this other issue: as I configured my gmail account, a bug makes that no account is created if I leave the name "Gmail" for the name account. If I choose "Google" or an other name, it works. Perhaps the "Gmail" account, which does not appear, is hidden somewhere?
Thanks for your help!

Success
natyong said:
This is what works most of the time!
Here's a little more detail. (different versions of Touchflo have minor differences)
1. go to 'Messaging' tab (sms texts) in Touchflo.
2. tap softkey (left) labeled 'All messages'
3. This should bring up 'Messaging' program.
4. tap softkey (right) labeled 'Menu'
5. tap option 'Go To >'
6. tap option 'Outlook E-mail'
7. Delete unread email here.
8. Close Messages and check that your email counter has adjusted.
Hopefully this works for most problems.
If you have done this you can download the *.exe others have mentioned. The name of it is fixunreadcount.exe and about 9k. Hopefully I've attached a zip of it to this post.
Click to expand...
Click to collapse
Thanks.
This .exe removed the 1 from the SMS inbox, but not the 1 from touchflo. I then did a soft reset and it was still there. I then did the "Go To" Outlook as suggested and checked Outlook and SMS inboxes and neither had the 1 in but JOY OF JOYS, when I came bake to Touchflo, the 1 had gone.
Thanks again.

[Q] Message Inbox shows duplicates / missing messages

I've recently installed Android on my HD2 and I absolutely love it. The one thing that isn't working 100% is the SMS inbox. Some messages appear 3-4 times and some are nowhere to be seen. Those are SMS I sent and received after installing so it's not a dodgy import. I'm using TyphooN CyanogenMod 7.
Any suggestions?
Thanks

hypertyper said:
I've recently installed Android on my HD2 and I absolutely love it. The one thing that isn't working 100% is the message inbox. Some messages appear 3-4 times and some are nowhere to be seen. Those are messages I sent and received after installing so it's not a dodgy import. I'm using TyphooN CyanogenMod 7.
Any suggestions?
Thanks
Click to expand...
Click to collapse
Are you talking about SMS or message in box of your xda account or your google mail inbox account? You don't call a text message as message inbox. Anything with message inbox that's an email. SMS is to use texting to send to another phone. MMS is to use picture or a short video clip to send to another phone.

My bad. In my own little world messages are SMS. Yesterday's SMS all seem to have been stored correctly. Maybe it was a one off. If anybody has any suggestions it would be much appreciated.
Ty

I can recommend using GO SMS Pro as opposed to the stock one,much better.

I've played around some more and installed Go SMS Pro, which is pretty cool. The problem with wrong SMS display persists though.
I think it's when I send SMS via the voice command of the google bar, they don't get stored correctly when I look at them in the history. For example I just sent a message via voice command but the content of the messages in Go SMS is wrong. It shows up with the same message text as the previous SMS I sent, or not at all. I haven't found anything on the problem anywhere. Does anybody have any Suggestions?