Database Users

HTC Tytn Wifi Drop Connection

Hi,
I experienced some problems wih my HTC Tytn (R 1.03.03.10).
At home I use a wifi connection with WEP 128 bits authentication.
The wifi connection procedure goes ok every time (with regular Ip adderess assigned).
After connection I can normally surf with IE (or use other other applications as MSN) but only for few seconds. In fact after few second it is not possible to surf anymore although it seems to be connected to wifi AP with regular IP address assigned (the icon and the specific menu say me that). After other few seconds It is possible to surf again, and so on..... The connection seems to drop and raise randomly.
I tried to modify some settings (eg. Power save mode) but with any result.
Thank you in advance to anyone could help me to solve this problem.
M.

marmao12 said:
Hi,
I experienced some problems wih my HTC Tytn (R 1.03.03.10).
At home I use a wifi connection with WEP 128 bits authentication.
The wifi connection procedure goes ok every time (with regular Ip adderess assigned).
After connection I can normally surf with IE (or use other other applications as MSN) but only for few seconds. In fact after few second it is not possible to surf anymore although it seems to be connected to wifi AP with regular IP address assigned (the icon and the specific menu say me that). After other few seconds It is possible to surf again, and so on..... The connection seems to drop and raise randomly.
I tried to modify some settings (eg. Power save mode) but with any result.
Thank you in advance to anyone could help me to solve this problem.
M.
Click to expand...
Click to collapse
Couple of routine things you may already have done/tried/checked:
Try best performance setting in the "power mode" in Connections>wireless LAN.
And the range of the wifi is only around 10 to 15 metres are you within this without large obstructions?
Could also set a fixed IP address.
Mike

Thank you Mike,
I've already tried to set power performance to "power mode" and I performed my test near the (2-3 meters) without any obstructions.
Later I'll try to configure a static IP address and/or to deactivate WEP authentication. I could try a mac address based access too, instead of WEP.
I'll inform you later !!!!
M.

marmao12 said:
Thank you Mike,
I've already tried to set power performance to "power mode" and I performed my test near the (2-3 meters) without any obstructions.
Later I'll try to configure a static IP address and/or to deactivate WEP authentication. I could try a mac address based access too, instead of WEP.
I'll inform you later !!!!
M.
Click to expand...
Click to collapse
Ok - can't see problem with WEP though - I use that with 128 encryption without problems.
Mike

I'm facing the exact same problems with my home network.
Connection up and down.
At office network never faced such a behavior.
Since I realize I'm not alone with this problem I'll try to investigate it more.

I've had the same problems at both my home and office. I use WPA-PSK w/ TKIP for security on both devices, though each of the access points are of different manufacturers (home is a Linksys, office is a Cisco 1231). Both routers run compatibility modes for 802.11b backwards compatibility and thats the only thing I can think of that is common to both. My WiFi connection usually associates with the AP but always ends up with a 169.254.x.x IP and the only thing HTC has been able to tell me is that the 8525 only supports 40 bit encryption (which is blantently wrong if it's even detecting the WPA-PSK). Has anyone come up with a solution or even seen the same problem? If needed I can post logs from the Cisco AP that show what occurs when the 8525 tries to associate.

mantrius said:
I've had the same problems at both my home and office. I use WPA-PSK w/ TKIP for security on both devices, though each of the access points are of different manufacturers (home is a Linksys, office is a Cisco 1231). Both routers run compatibility modes for 802.11b backwards compatibility and thats the only thing I can think of that is common to both. My WiFi connection usually associates with the AP but always ends up with a 169.254.x.x IP and the only thing HTC has been able to tell me is that the 8525 only supports 40 bit encryption (which is blantently wrong if it's even detecting the WPA-PSK). Has anyone come up with a solution or even seen the same problem? If needed I can post logs from the Cisco AP that show what occurs when the 8525 tries to associate.
Click to expand...
Click to collapse
Just out of curiosity, when you say backwards compatibility do you mean the router is capable of "g" rather than "b". If so have you tried "g".
Mike

I m having the same problem. I connect to Wifi, i can surf a couple of pages and then i just cannot browse anymore. I have to turn off wifi and then turn on wifi to continue browsing from where I was at.
Any help on this would be greatly appreciated

mikechannon said:
Just out of curiosity, when you say backwards compatibility do you mean the router is capable of "g" rather than "b". If so have you tried "g".
Mike
Click to expand...
Click to collapse
When I say compatibility it means that the radio on the AP can fall back to "b" speeds if necessary. And no, I haven't switched them to only "g" mode as that should not be necessary if the wifi implementation on the Hermes is up to spec.

Same problem here?
I have a Cisco N router, so does that mean its useless for WIFI for my phone?
I also tried to change the settings to Best Performance but it wont allow me to change them? Any suggestions please anyone would be greatly appreciated please? Must I have only a G router? And whats the SSID in current configurations? Should I enter the Routers IP? And where should
I enter it please?

WiFi data transfer problem

I have a ZyXEL P-2602HW-D1A Wireless router. I have tried all combinations of security, even NO SECURITY WHATSOEVER, and still the device won't transfer data.
Not working;
Firmware: 1.5, Build: CR817
Wifi Router: ZyXEL P-2602HW-D1A
Security: Tried All; WPA2, WPA, WEP & None.
Problem: Connect under all conditions but no data is sent
Please help.

Have you tried another WiFi access point to check the devices WiFi module actually functions?

No, I haven't tried that yet, but don't really see the point... I've connected effortlessly to the same WiFi network with my HTC Touch Diamond.
jbelman said:
Have you tried another WiFi access point to check the devices WiFi module actually functions?
Click to expand...
Click to collapse

For some reason my N800 wouldn't connect to MY ZyXEL P-2602HW-D1A unless I set the device (N800) to disable any kind of wifi powersaving features it had.
On another note, how did you get your hands on the device so early? I'm guessing you are using a Cybercity internet connection? (I'm in copenhagen myself)
edit: I actually came to that solution when i noticed I could connect to OTHER accespoints, but not the Zyxel ones.

Same problem here in France with a Freebox as router

I've noticed under the router's WLAN client list that the device does not have a "Host Name". Would that present a problem?
It is assigned an IP address by the router without any problems, though.
Also the device seems to lose connection and reconnect constantly (every 5-10 seconds).
I done some digging around in the router settings and found an "AnyIP" feature. Would that possibly help?

There are a number of issues floating around. Support for WPA2 seems iffy and some people can just change to WPA or WEP and all work fine.
There are however a number of people (such as me) who can get a connection perfectly, it shows connection OK, they get an IP from the DHCP server etc, they can even browse a page for a few seconds... but after that no data is sent and everything times out. This is happening on any security from none through to WPA2.
I have seen no solution to this anywhere and believe me I have looked. Some people have given up and got a new router, but this is not a solution.
Can someone confirm that this has been recognised as a fault with the magic and is being investigated, rather then assuming it's a user or router error. There are far too many instances of this across many brands of router for it not to be an issue with the HTC Magic.

zyborg said:
No, I haven't tried that yet, but don't really see the point... I've connected effortlessly to the same WiFi network with my HTC Touch Diamond.
Click to expand...
Click to collapse
What I mean is have you tested the device on ANY other AP except the ZyXEL?

No, but since I'm by far the only one having this issue (try searching the web; see my last post), I didn't feel it was necessary. Just want some input from xda-dev that might solve the problem, if any.
jbelman said:
What I mean is have you tested the device on ANY other AP except the ZyXEL?
Click to expand...
Click to collapse

I've had exactly the same problem earlier with the N800 on the zyxel. Exactly how you describe it.
Did you find out if you could turn off any powersaving features on the HTC?

same problem here
in france with a freebox
I don't exaclty know what router is in the box
but I have excalty the same
I set on never the wifi sleep(powersaving) mode.
i found it in setting wifi menu button then advanced and "never"
but the problem is still here

zyborg said:
There are however a number of people (such as me) who can get a connection perfectly, it shows connection OK, they get an IP from the DHCP server etc, they can even browse a page for a few seconds... but after that no data is sent and everything times out. This is happening on any security from none through to WPA2.
Click to expand...
Click to collapse
I have the exact same problem on mine. I just hope it is not a hardware issue...

Could be DHCP lease time problem. Did anyone of you tried to set up Magic with Static IP?

Yes, I tried that also - didn't help one bit.
TheRookie said:
Could be DHCP lease time problem. Did anyone of you tried to set up Magic with Static IP?
Click to expand...
Click to collapse

I also have this problem. Im in Denmark with a Zyxel P660HW-p1.

Another user of Cybercity in Denmark with the same problem.
ZyXEL P-660HW-D1
The android is the only device that doesn't work. I have tried with Iphone and laptops.
I've tried to change the settings on the router to no avail.
Enable 802.11g+ mode [on/off]
RTS/CTS Threshold [2432/4096]
RTS/CTS Threshold [2432/4096]
Max. Frame Burst [600/1800]
The device shows up in the device list with no hostname, the HTC Magic gets the right ip address (using the program WhatIsMyIp to view it)

I had the same problem before, when I set my TP-LINK draft N router with WEP security my HD can see it, connect to it (but speed was slow tho), and my HTC Magic just keep saying its not in range. However, when I set it to open security it works, so I recognise its probably the security setting... so I changed that to WPA2 and then it works.
In my case, I see different device have different tolerance to some settings (in my case, draft N + WEP is OK with laptop, HTC HD, but not Magic), so its still worthwhile to try a few different settings, and try a public wireless access point also to double confirm?

Power save?
I have Zyxel (P-2602R-D1A) router.
I had exactly the same problem with my HTC Vox (winmo)... but that was solved by boosting the WiFi in the phone.
WiFi -> Best performance
So Im guessing magic is in some WiFi "power save" mode...
I dont know how this works, but I thought maybe you could change some WiFi settings behind the hood - that is if the hardware is capable of it.

Zyxel (P-2602R-D1A) router
I am having the same issue with this router as the other posters. The phone connects perfectly and reports an excellent signal, but barely sends or receives any data. I have used a terminal emulator to ping the router and it reports an 82% packet loss. This must be a big problem for many Danish users as it is the standard wifi router provided by two of the major ISP's.

same issue here with my vodafone uk magic.
wifi connects and i can browse for a few seconds then get a connection error and can't browse until i re-start wifi on the magic...
i've actually given up using wifi at home now due to this.
router is a talktalk supplied Huawei Echolife HG520b using 128 bit WEP
i can connect fine via wifi at the office so i don't think it's an issue with the handset, just with certain routers or router configs...
this issue has been reported on the vodafone uk forums but as yet no solution.
http://forum.vodafone.co.uk/index.php?showtopic=31937

hero wifi dropping out

Is anyone else having issues with the WiFi stalling and having to reset it, even though signal strength shows as excellent?
It's not a channel interference issue as I know what channels are in use, plus its doing the same on 3 different networks where other devices work fine, I'm using WiFi fixer to reconnect but its still problematic.
What have others found to be the best solution?

Samme issue here. Wifi keeps on disconnecting/loosing the connection and is most of the time unable to reconnect. Have to either turn wifi off/on or choose "forget" and reconfigure the AP my Hero in order to get it to work again.
It´s a Linksys WRT54GX running WPA/WPA2 + TKIP.
Have used an iPhone 3G on the same router for a year now without ´any´ problems.

I'm using WiFi quite often but I don't have this problem with my Hero.
Are you absolutely sure that there isn't any interference? It might be that the Hero is just a bit more sensitive than your iphone.
Today I found G-mon at Market which scans around for WiFi-networks. Perhaps you'll find out that there is a network that's interfering constantly. I've had that a few years ago and then found out that the bus-company uses WiFi on their busses which uses the same channel as I did with my WiFi-network.

Thx for the tip. Checked and no interference.

Also having this problem with a Linksys WRT54G. No WPA though.
I don't trust this router at all; using WPA and connecting a Dell Axim X51v to it in the past used to knock out WLAN on router, needing a hard reset.

same problem here. Wifi is disconnecting randomly within a few meters from the Airport extreme. It also reconnects again...most of the time....without me doing anything.

i'm also having problems with wifi - using a linksys befw11s4 with wep. i've got everythign else turned off - have followed all the instructions i can find here in the forums, and not had any success :/

If you press the Menu button in the Wifi settings you can select Advanced. There's an option there that defines when Wifi is disconnected. If you set this to Never than the Wifi connection will be stable. (At least in my case it is).

Again, thx for the tip but this is not really considered a "solution" but rather a workaround.
I don't like the idea of having it on "allways on". A real battery drainer and it shouldn't be necessary.

I had similar issues with my wifi (Linksys WRT160NL) until I installed "Wifi Fixer" from the market on my hero. Since then wifi runs without problems!

I had similar problem, Linksys WRT54G v1.0 running fairly old (but latest available) Linksys firmware, with WPA/PSK.
Yesterday, re-flashed router to Tomato (based on HyperWRT), setup for WPA2/PSK(AES) and now all is working perfectly, no problems at all.
So looks like some incompatibility between the Hero and the Linksys firmware, for WPA.

Well, I'm running the latest firmware for my router but have now done some other configuration changes and it seem somewhat consistent with your findings.
Previously it was running in a "WPA, WPA2 + TKIP" mode but it has now been working flawlessly since I change it to "WPA2 + AES". Hence:
- WPA2
- AES
=
- WPA, WPA2
- TKIP
=
Info, update on the router: I'm having a WRT54GX, not WRT54G.

interesting; I had no choice but to upgrade, as the newest firmware for the v1.0 WRT54G doesn't - I believe - support WPA2.
Since I had many other wireless clients working fine with WPA (not WPA2), but not the Hero, one wonders if there are some WPA bugs on the Hero that get tickled by older routers, or just that the Hero is being less lenient than other clients.
glad yours is better too, anyway

I found that wifi performance and stability on the hero improved a lot when I changed my AP from dynamic 802.11 b/g/n operation to 802.11g only. I've seen other boxes with linux having similar issues with this AP (D-Link DIR-655), which points towards a driver issue. Wifi works better on Linux kernel 2.6.30 and later on notebooks so things should improve once HTC produce a build that include a more recent kernel. Wifi was quite a headache on notebooks too with the drivers in kernel 2.6.27.x that is included in the current hero firmware.

I have same problem - frequent line drops whne full strenght signal shows
I also have a Linksys WRT54G - never had any problems before.
tried wep and wpa -no difference.
Also tried some "always On" utility from the market place, it only helped reset it quicker.

As stated above, mine got more stable when fixing router to WPA2+AES but I now realize that I still do experience connectivity issues, although less frequently then before...

i don't think this has anyting to do with the router. I got a router from HUAWEI,forgot its brand, but not linksys for sure. I've tried the university wifi as well. they all have the same issue.

Mine is working great with a Belkin.
Looks like a problem with the Linksys firmware.
Anyone tried a firmware upgrade on the router?

Uqbar said:
Mine is working great with a Belkin.
Looks like a problem with the Linksys firmware.
Anyone tried a firmware upgrade on the router?
Click to expand...
Click to collapse
Indeed, if you read up just a few posts, you'll find that question answered

that said, although things seemed initially to get better, I'm still seeing regular drop-outs with the upgraded router, and now still with the Hero upgraded to the HTC 2.0 ROM.
I do note that it seems to drop most when I'm sitting quite close to a different strong wireless client, e.g. a laptop. Perhaps the Hero just isn't a strong enough signal, and gets swamped?
Anyone else notice a correlation between dropouts, and proximity to other clients?

can't connect to my home wifi

i got my new omnia 7 today and i can't connect to my home wifi router. i tried to disable security, tried wep.....but it allways says "couldn't reach wifi network" or "password incorect". i tried to reset my router and my omnia 7, but nothing helped.
thanks in advance!

today, i connected just fine on one open ap, and one wep protected ap, but i still can't connect to my home wi fi ap. really confusing. my laptop and old htc prophet connects just fine, but my new omnia 7 won't. any advice?
thanks!

ok, so since no one tried to help me here, i tried every single thing on my router and it seems that the phone can't handle b+g standards, so i switched to g allone and now i'm able to connect. i hope this will help someone else too.

Nice tip
Hey man,i guess no one had the problem or didnt know what to do,anyway i had a differrent problem,when i was close to my router (no more than 8 meters) my phone connected normaly to the wifi,but once i was in my room which is further away from the router the phone wouldnt connect although it showed the wifi router signal had two bars,i tried your method in switching to g only and it worked ,now i connect to my wifi with no problem,thx for the tip ,hope they fix the issue in mango,cheers.

phobius87 said:
ok, so since no one tried to help me here, i tried every single thing on my router and it seems that the phone can't handle b+g standards, so i switched to g allone and now i'm able to connect. i hope this will help someone else too.
Click to expand...
Click to collapse
I have the same problem with my wifi router.
My phone is HTC 7 Throphy.
I have to reset my router every time my phone needs to connect to it.
My router is configured for DHCP.
I noticed that if there is a wireless device connected to my wifi network,
my phone gives that error and cannot connect.
If I try to connect to a wifi network which is secured with a password,
I always get 'Incorrect password' message.
I try reseting my phone with no effect.
I'm still looking for a solution.

Same prob here....

princegoro said:
Hey man,i guess no one had the problem or didnt know what to do,anyway i had a differrent problem,when i was close to my router (no more than 8 meters) my phone connected normaly to the wifi,but once i was in my room which is further away from the router the phone wouldnt connect although it showed the wifi router signal had two bars,i tried your method in switching to g only and it worked ,now i connect to my wifi with no problem,thx for the tip ,hope they fix the issue in mango,cheers.
Click to expand...
Click to collapse
no problem man.
it seems that there are many troubles with wifi on windows phone 7 and many users are complaining. i hope too that mango will fix most of those issues. mango will bring possibility to connect to hidden network.
for other users posting on this topic, i suggest that they try switching to g standard only, becose i too had this incorect password message allways poping up before the switching. it can be done in the router web configuration interface. u get in usualiy by typing 192.168.1.1 in your adress bar.

phobius87 said:
no problem man.
it seems that there are many troubles with wifi on windows phone 7 and many users are complaining. i hope too that mango will fix most of those issues. mango will bring possibility to connect to hidden network.
for other users posting on this topic, i suggest that they try switching to g standard only, becose i too had this incorect password message allways poping up before the switching. it can be done in the router web configuration interface. u get in usualiy by typing 192.168.1.1 in your adress bar.
Click to expand...
Click to collapse
My router is on g standart only but I still get that error.

well, if you know what you'r doing, you could try different configurations in your router. play with the settings and see if it will work, but again, only if you'r sure you won't screw up anything.

I found a fix.
In my router settings I changed the Chanel from 6 to 10.
I think the problem is that I have too many wireless devices in a small room.

you lucky bastards with wifi connectivity.. i have a pppoe account on my wifi and there is no way for me to connect to it whatsoever.

if you have access to your router settings, you can change briged to routed connection.

for some reason, i can't access router! i tried contacting my ISP, did not want to die waiting for an answer.
but i remember trying to do that before, and not knowing how.
Could you post a link with the instructions, zemljak?

you have a pm.

phobius87 said:
you have a pm.
Click to expand...
Click to collapse
i dont know if you are receiving my pm's, i dont see it them in sent.

I have this intermittent connection on a netgear wireless router too, its set to use dhcp, and only fix is a reboot of the router.
I think the phone is storing an ip (dhcp assigned) which when you reconnect to your wifi may have been re-assigned (ip lease) to a.n.other device in the meantime.
So, lets say on Monday I obtained 192.168.0.2
didnt access the wifi for a day or so
lease expires (router)
a.n.other device connects, e.g. iPad, obtained 192.168.0.2 via dhcp
then you try and use your wifi on your phone and it doesnt connect.....
so I think it might be storing the ip address, rather than checking for a new one each time it connects, or something similar.

Over a half year I had the same problem. But now I fixed it, by simply change the wlan-key, because in my old key I had letters like ä, ö, ü. That didn´t work. May be this works for you.

FIX!
tchimev said:
I found a fix.
In my router settings I changed the Chanel from 6 to 10.
I think the problem is that I have too many wireless devices in a small room.
Click to expand...
Click to collapse
I started having the same problem with the phone prompting me that i had the incorrect password. I changed the channel in my router and now my Surround is connecting without hessitation! Thanks!

Hi,
I have Nokia Lumia 800 with Windows Phone 7.5 and also have problems with my home wifi connection. Firstly I had an old pentagram router and couldn't to connect with it, I tried WPA, WPA 2, WEP, WPA 2 mixed or even no security, always had the same problem, shows "network don't respond".
The phone itself connects to other networks, but not my home network.
I thought that it was problem with my router (but every other device had no problems with conenction, ipad, galaxy s, laptops or even TV), so I took another router (techniklab) and I have the same problem.
On both routers in "active clients" I saw the phone when it was trying to connect, logs looks like:
Code:
Aug 20 22:13:31 wlan0: WPA2-AES PSK authentication in progress...
Aug 20 22:13:31 wlan0: A wireless client is associated - 50:2D:1D:E2:8A:87
Aug 20 22:13:31 wlan0: Open and authenticated
Aug 20 22:13:53 wlan0: A wireless client is disassociated - 50:2D:1D:E2:8A:87
Windows on my phone is up to date, router firmware also.
I can add that from couple of days I have Windows 8 (on PC) and it also cannot connect to my router, could it be some problems in new microsoft windows??
Any suggestions?

Wifi connection keeps turning off and then on again

So I have been using my Redmi Note 7 for at least 6 months. The wifi signal has been working fine until I changed the router. The router actually gives a very strong connection(up to 63mbs) but randomly everyday my wifi connection turns off. The wifi connection works fine for my computer and other devices though. I'm wondering if this is to do with my phone or my router? Any suggestions will be appreciated.?

I've had some weird Wifi issues as well, though I've seen it on certain other devices too. It has something to do with my home network setup. I found that the best solution was just to use a static IP when on my home network. I just had to be careful to use an address that was outside the range assigned by router. I also had to use the great google to find that a prefix length of 24 means a netmask of 255.255.255.0

Hey, you probably fixed the problem. I had this same problem with all modems, cable works and wifi disconnect. Try disabling ipv6 on modem/router.

Thanks guys!
I've been going through this for the past month as well... Thought my phone was going nuts turns out we just changed the router to a different brand as well