Wifi connection keeps turning off and then on again - Xiaomi Redmi Note 7 Questions & Answers

So I have been using my Redmi Note 7 for at least 6 months. The wifi signal has been working fine until I changed the router. The router actually gives a very strong connection(up to 63mbs) but randomly everyday my wifi connection turns off. The wifi connection works fine for my computer and other devices though. I'm wondering if this is to do with my phone or my router? Any suggestions will be appreciated.?

I've had some weird Wifi issues as well, though I've seen it on certain other devices too. It has something to do with my home network setup. I found that the best solution was just to use a static IP when on my home network. I just had to be careful to use an address that was outside the range assigned by router. I also had to use the great google to find that a prefix length of 24 means a netmask of 255.255.255.0

Hey, you probably fixed the problem. I had this same problem with all modems, cable works and wifi disconnect. Try disabling ipv6 on modem/router.

Thanks guys!
I've been going through this for the past month as well... Thought my phone was going nuts turns out we just changed the router to a different brand as well

Related

Wifi obtaining ip address....

My Wifi connected to my home router perfectly until I flashed the custom rom.
Now it wont work. the phone recognizes my network, then tries to connect but it pauses at the obtaining ip address bit and doesn't connect?
I tried to restart the router. It doesn't work.
I tried to reflash the rom or offical rom (KE7). It doesn't work.
I also tried to delete the file /data/misc/dhcp/dhcp_list, but there are no "dhcp_list" file inside 'dhcp'
Do anyone have another way to solve this problem?
Thanks
Could be a problem with the router, are other devices able to acquire IP addresses from it correctly?
Perhaps you should assign a static IP to see if that makes a difference.
I am on KE7 stock rom with root and had this problem too. It just started yesterday and got stuck at obtaining ip adress. So I switched WIFI off and flight mode on and after some seconds wifi on and flight mode off and it connected. I also noticed that now sometimes when it is in standby it disconnects from the wifi network (but wifi is still ON) and when I wake it up it connects to my network.
Me too, same problem.
If wifi is ruled on "sleep when screen turn off", it don't wake when screen turn on.
It stay on " searching for IP adress...".
For the moment, I'm forced to leave wifi on "never" and I use Juice defender for disabling wifi on screen off.
I really think it's a common pb with SGS 2. May be it will be fixed with 2.3.4.
Same problem. I 'fix' it by turning off wifi then turning it back on and it gets an IP address immediately.
same problem here with a dlink dir-615 router. from time to time the phone can't get an ip, and it only works if i reboot the router. didn't try with another router yet ( well, i connected to a few more but not frequent so i can see if there are problems), but i ordered a new one anyways since the dlink also crushes my battery too.
try posting the brand/model of the router you have problems with, maybe there's some specific ones that are troublesome.
d-link dir-615 here / ke7 stock - rooted
I also have a dlink router. But I get the same problem with a Belkin.
With my first SGS, no problem. I really think it's a specific issue on SGS2.
I'd read in some place that 2.3.4 will fix some wifi problem known for the moment on 2.3.3...
Let's see...
I'm seeing this with both my home router (Netgear WNDR3700) and my office router. Disabling & re-enabling WiFi on the SGS2 solves it -- fortunately, it's easily accessible on the notifications panel.
Same thing with Dlink dir 815.
Sent from my GT-I9100 using XDA Premium App
Same thing here with Draytek 2820 router, all other devices (PC's Phones, PDA's etc) have no problem. SGS2 however needs WiFi turning off when waking from sleep to get it to obtain an IP address again. However my HD2 also running Gingerbread 2.3.3 works faultlessly.
KF2 seems, for me and some others, fix the problem...
hi
lucky me, i thought im the only 1 having problem with wifi
my problem, same as the others
the wifi try to connect (obtaining IP) and then disconnected
it will scan again, same thing will happened
try with all type of protocols, wifi b,g,n wep, wpa, no passwd
results still same
try to connect wifi at my office, results also the same
im on KF1 using dlink 615
hopefully someone can help us
tq
Just got my Galaxy S2 today. Cannot connect to wifi network on G or mixed mode, with or without security - just tries to obtain an IP address. Ridiculous.
Any help ? Quick search on Google doesn't bring up too much. There does seem to be an app called "FXR Wifi" but I don't expect to use that on a brand new phone.
Update: Upgraded my router's firmware (WRT54GS) and it works !
I have the same problem with my SGS 2. I can't connect to an AP - NETGEAR DG834G.
I found a partial solution to use my phone with my AP until I solve the problem. In the Wi-Fi settings menu enter Advanced mod and set the IP address, Gateway, Netmask, DNS1 manualy (by touching <Use static IP>). If you don't know what IPs you have to set for IP address, Gateway, etc. just connect with you laptop or desktop and use the settings from your computer. Just make sure you type a different IP address in your mobile (not the one from your computer - for example in you computer you'll find something like this: 192.168.0.3, you'll have to type in your mobile something like this: 192.168.0.10). The rest of the settings have to be identical.
Good luck!
To solve this "obtaining ip address problem". Set the following manually in the advanced configuration and save it.
1. ip address(your choice).
2. subnet mask(255.255.255.0).
3. default gateway(192.168.1.1).
4. dns servers(8.8.8.8,8.8.4.4)
Note: The above given values are the most commonly used, you change it if you want so.
After entering these values manually(and correctly), it will connect to the networ in 1 or 2 seconds.
like mine SG s2, wifi connects works perfectly at home and friends place,
but stucks at obtaining ipaddress for wifi, at the mall and college, ( where it needs first login page for authentication) ( or to agree user terms and regulation),
any idea, how to fix this issue.
Thanks
mine also does this where it doesn't get an ip. Reboot your router or just disable and re-enable the access point feature on the router and it should work without having to reboot it
Sent from my GT-I9100 using Tapatalk
but at university?college or mall, we dont have access to router.
any other idea to fix this
Thanks
Hey guys! Did you find a fix for this problem? I have the same thing happening right now. I tried at different places, home and country house with Zyxel P660HN and Cisco E4200 respectively. Stuck at obtaining IP address...
XSCounter said:
Hey guys! Did you find a fix for this problem? I have the same thing happening right now. I tried at different places, home and country house with Zyxel P660HN and Cisco E4200 respectively. Stuck at obtaining IP address...
Click to expand...
Click to collapse
Search xda with 'wifi rare' and 's2 wifi not working'.. U can find few threads dealing with wifi problem..
Sent from my GT-I9100 using XDA Premium App

Major WiFi connection issue

Hi
I've had a search in the forums but haven't seen any other posts re. this but wondered if anyone had any ideas?!
Basically I'm having problems connecting to some networks with my Tab 10.1 (stock, updated OTA to the latest TouchWiz UX last week).
I first had a problem last week when I took the device into work - there's an 802.1x EAP network there but it wouldn't even show up in the network list. My SGS2 connects to it without an issue.
Then when I got home tonight (after happily using it at my parents' house during the day) I found it wouldn't connect to my home WiFi (hidden SSID, WPA2). It had connected to this network fine in the past, but now was just sitting showing it as 'not in range' network. At first I thought it might be a router issue (it used to be a little flaky), but then I saw that my iPod and SGS2 were both connecting and working on it without a hitch.
I couldn't see the network at all in WiFi Analyzer (similarly to at work), although it was showing my neighbours' WiFi networks fine. I tried deleting the saved entry and telling the router to broadcast the SSID but it still wouldn't work.
I then put on my WiFi hotspot on my SGS2 (also a previously remembered connection) and it worked absolutely fine!
Does anyone have any ideas where to go next apart from doing a full reset? (which although not the end of the world would be quite a pain).
Thanks for any suggestions/tips!
OK, bit the bullet and restore my device to factory settings - it STILL can't see my home WiFi, despite my SGS2, laptop and iPod all connecting to it fine. It is however showing up two networks belonging to neighbours and also my SGS2 if I put it in WiFi hotspot mode!
Any suggestions folks??
Sounds like a route issue, did you reboot the router? Is the router on a channel below 12?
Hi thanks for the reply!
I actually just spotted a post at http://www.thegalaxytabforum.com/index.php?/topic/5511-my-wifi-no-longer-works/ with the same issue.
It looks like Samsung have mucked something up when they made the Touchwiz UX update - it now blocks WiFi channels 12 upwards, when the old stock Honeycomb firmware didn't do this. I'd moved my router onto 13 to reduce congestion and I guess the work one must be on 12/13 too.
I can see from the table at http://en.wikipedia.org/wiki/List_of_WLAN_channels that 12/13 are only allowed under low-power conditions in the USA, but this isn't the case elsewhere so they shouldn't have locked it down outside of the USA.
This also happend to me
pwhooftman said:
Sounds like a route issue, did you reboot the router? Is the router on a channel below 12?
Click to expand...
Click to collapse
As I had setup an additional router in my house (with assigned a high numbered -or so i thought- fixed IP address) for some reason my main router tryied unseccesfully to assign the same IP to my SGT as the router. This had obviously conflicts and could not log in.
Went into the router eliminated the fixed IP address and voilá! it got working again, all IP a dinamic!!
Regards

Wi-Fi connection intermittent failure - requires router reboot!

I've been having this issue with both my Nexus' - my 10 and my 7.
I'll look up and find my connection bars greyed out or none showing and my connection dead. All the other devices on the network will be functioning just fine, just the Nexus will have no connection (I have two laptops - one Mac one PC - several cell phones and sometimes a printer)
Looking at the settings the network will show that it's either trying to connect over and over or just "saved".
Attempts to log back in will be unsuccessful with the device seeming like it's failing to get an IP address our something.
The ONLY way I can get reconnected is to reboot the router itself. Quite a drag...
Google doesn't seem to turn up anything, and forum searches likewise have not been successful
(One problem is there's a lot of 'noise' in results from searching trends like "Wi-Fi", "connection", etc).
Anyone have a clue? It's annoying, especially when it happens somewhere I don't have access to the router (coffee shop etc).
Mostly tho, it seems to happen at home.
I'm running a Belkin N150 router with out-of-the-box settings.
Any help would be greatly appreciated!
Note: the problems don't always show up on both Nexus' simultaneously. Sometimes one will have a connection while the other does not, and sometimes they'll both be disconnected.
Every other device's connection will be fine tho.
Sent from my Nexus 10 using Tapatalk
i think ur facing ip conflict, new routers should not have such issue but ur nexus devices seams to have such issue.
try this, manually setup ips in ur nexus device (give ips as far from ur normal ips e.g nomal ip 192.168.1.5-6-7 u try 50-51-52
and also give google dns in ur manual settings
8.8.8.8
8.8.4.4
grayed out signals means ur device cant resolve dns (usually cant connect to google)
replay with updates.
P.S: if you have connected to ur router via push button process then also try connecting to it via entering wifi password key.
xateeq said:
i think ur facing ip conflict, new routers should not have such issue but ur nexus devices seams to have such issue.
try this, manually setup ips in ur nexus device (give ips as far from ur normal ips e.g nomal ip 192.168.1.5-6-7 u try 50-51-52
and also give google dns in ur manual settings
8.8.8.8
8.8.4.4
grayed out signals means ur device cant resolve dns (usually cant connect to google)
replay with updates.
P.S: if you have connected to ur router via push button process then also try connecting to it via entering wifi password key.
Click to expand...
Click to collapse
Thanks, gonna try this. Lately been getting grey bars but still have internet so perhaps it's related to a dns problem.
Sent from my Nexus 7 using Tapatalk 2
Download free App from Store - "Wifi Analyzer" to scan your 2.4 Ghz band to see if interference from other nearby routers on the same channel might be causing interference. Switch to a less congested channel might solve the problem, Fios routers tend to default to Auto, usually on 1, 6 or 11 - your signals might be "fighting" with several others routers trying to "hand-shake" between the devices - do it while rebooting the router.
Take a look under Settings - Wi-Fi and then "Advanced" to see what is your N7's setting on "Keep Wi-Fi on during sleep" - if it switched into energy mode/sleep, it might stay there & wake up to resume. This is known to happen to Android devices but iOS ones too.
https://code.google.com/p/android/issues/detail?id=40065
This is a known problem. Read the above for more information.
My solution https://code.google.com/p/android/issues/detail?id=40065#c737
I have a N7 32G and an ASUS RT-N66U and had been having disconnection of my Wifi during use. Sometimes, turning on and off Wifi works but at spots in my house that's a bit further from the router, it will not connect. A few weeks back, rebooting my router helped for a few days and same problem occurred again. Then I tried static IP, and that helped for a few days. The latest test I did was to increase the "Network Key Rotation Interval" on the N66U from the default of 3600 to 7200. Crossing my fingers and hoping that this will finally solve my disconnection problem. My Wifi is set to 2.4GHz band, Wpa2-personal AES.
My firmware https://code.google.com/p/android/issues/detail?id=40065#c743
is firmware is 3.0.0.4.260 which is the latest.
Hope this will be useful for you. :thumbup:
Sent from my Nexus 7 using Tapatalk HD

WiFi disconnecting issue

Well this is weird, my new note is now disconnecting from my WiFi router after a short period of inactivity. This just started a couple days ago (just before this new 2nd firmware update). I'm not sure how long it takes to happen, but it's somewhere close to an hour. When I find my tablet disconnected, the notifications tell me that there are networks available in one notification and that my crudentials timed out in another. It will not automatically reconnect to my router either, so I have to go and reconnect to it manually each time...and it's a pain in the yang.
The odd thing is, it remembers the WiFi password, so it's not like it completely dumped the settings. So in theory, it should reconnect automatically since it still remembers the network and password.
It could just be my router, but my SIII and my laptop have never had this issue. I checked the settings to see if I was in power save mode or anything...but I'm not.
Any suggestions appreciated.
Well, I have tried restarting the tablet and the router...both to no avail.
This is getting frusterating now. I simply watched an epsiode of the Walking Dead and it killed my connection while doing that...WTF? It also did it later while my tablet was downloading a bunch of updates, so a few of those updates didn't download because the connection died after a while.
Why would it do this even when the tablet and the connection are active?
I am having the same issue, but it isn't my Note dropping the connection, it is my router rebooting.
Next time it happens, log into your router and check on the router uptime to see if it just reset.
What router do you have?
Mine is a D-Link DIR-655
Qzic said:
I am having the same issue, but it isn't my Note dropping the connection, it is my router rebooting.
Next time it happens, log into your router and check on the router uptime to see if it just reset.
What router do you have?
Mine is a D-Link DIR-655
Click to expand...
Click to collapse
I have the same router, but it's not doing what yours is doing (my uptime has been for over a week it says). But that does make me wonder if it is still an issue with the router...
I have been searching and some of the other samsung devices that had issues and some of them (that didn't require root) were fixed by setting the DHCP release time to 2 days (instead of holding it forever) and/or setting the ip to a static one on their phones. I plan on trying this next and letting you all know how it goes.
Yay! So the fix was to set a static IP on my tablet...that's it. My router was already set to release DHCP every 24 hours, so I didn't change any settings there. Before I did this, my connection was dropping about every 15 minutes. After setting the static IP, I let it sit for an hour and it's still holding strong.
Did you set a static IP directly on the tablet, or did you set a reserved IP on the router?
Qzic said:
Did you set a static IP directly on the tablet, or did you set a reserved IP on the router?
Click to expand...
Click to collapse
I set the static IP directly on the tablet and I have not had an issue since doing this.
Maybe you can restore your tablet to solve this problem.
does it happen on other wireless networks? what security are you using? wep/wpa?
try changing the security to see if that helps. odd that a static ip fixes it. its almost like it loses its ip configuration.
when your tablet looses network, are you actively using it, or was it in sleep mode?
john10101 said:
does it happen on other wireless networks? what security are you using? wep/wpa?
try changing the security to see if that helps. odd that a static ip fixes it. its almost like it loses its ip configuration.
when your tablet looses network, are you actively using it, or was it in sleep mode?
Click to expand...
Click to collapse
The tablet would lose connection while actively using it...it was weird.
What's even weirder is that I have NOT set other WiFi connections to static IPs like I had to do with my D-Link router, yet the connections with those other routers have remained steady while in default DHCP modes. I have no idea why this would be the case (it doesn't make sense).
Like I said earlier, my router does not have very much in the way of special settings...just WPA 2, N-only mode, and a DHCP IP release after 24 hours of inactivity are the only options I enforced. Looking at my router logs, it definitely sees my tablet and updates the release time each time I use the tablet...but I don't see anything in the logs when the tablet suddenly disconnects from the router. So I have no idea if it's the router or the tablet. lol
I have not tried another security setting, but I don't want to lessen my security in this environment. Beseides, I know at least one othe router that I connect to is using WPA2 also.
I can live with this work-around as long as I don't have to force a static IP on every other router I connect to.
I have a different model dlink (dap2553) and I have the random disconnects also. I see wifi connected normally but no data flows. Eventually the connection drops and reestablishes fine for a while..before it all happens again.
Has the static ip solved this for everyone?
Tablet works fine on all other wifi aps and all other devices work fine on my ap
I also have a DLink router (DGL 4500), mind you, it's an utter piece of crap and I plan on replacing it with an Asus ac66u sooner or later. I also have this issue where it will show connected but no data will flow for a few seconds and then everything will be fine again. Static IP hasn't really solved much for me. I'm hoping that this indeed is a router issue so I can continue to use this in peace when I replace this DLink junk.
Static IP has not solved it for me. I have been using my travel router at home which does not reset.
change the channel on your router. the channel you're on may be saturated. i've got 3 routers with no problems:
1 belkin n300+ share - stock firmware
1 asus n56u - padavan firmware
1 asus ac66r - merlin
all steady.
Same problem. Just got it today and close to returning it. Factory reset and static IP didn't help.
Wasted 90 minutes trying different things. It's just bad hardware. I even installed Kies and let it re-image the whole thing to MK1 again (very very slowly). Just sitting at the intial setup where you pick the wifi you want to connect to i can watch it disconnect and reconnect over and over. Returning it in the morning.
skrowl said:
Same problem. Just got it today and close to returning it. Factory reset and static IP didn't help.
Wasted 90 minutes trying different things. It's just bad hardware. I even installed Kies and let it re-image the whole thing to MK1 again (very very slowly). Just sitting at the intial setup where you pick the wifi you want to connect to i can watch it disconnect and reconnect over and over. Returning it in the morning.
Click to expand...
Click to collapse
I'm also getting annoyed with the wifi problem
I'm having this problem too and it's really starting to annoy me. It didn't happen when I first bought it but now I have to re - enable wifi at least 10 times a day. Wifi will turn itself off when I'm using the tablet or when the screen is off, when it happens seems to be somewhat random but it won't happen again for at least 10 minutes after I've re-enabled wifi. I have tried everything but a factory reset...
You guys either have bad wifi/router or have defective devices. Minehas been perfect.
hmmmm.....
punkmilitia said:
You guys either have bad wifi/router or have defective devices. Minehas been perfect.
Click to expand...
Click to collapse
I'm on my 4th Note 10.1 2014. All of them had this issue with a bunch of different routers/configurations.
with four acting up it's quite possible that your routers and configurations are the problem. the note may just be picky mofo and you need to tweak you wifi set up. if you don't feel like fidgeting with your network, just give up and get something that plays well with you set up. when you've got limited free time network tweaking is not oneof the fun things on my list, lol.

S8 Internet connection may not be available issue

Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
I had this problem when i first got my s8 from vodafone but when i got this latest update it's been good no issues with internet anymore.
I have this problem as well with my S8 from Verizon. Worked flawlessly for a week and them today I get this error. Very frustrating. I know the SMG955U from Verizon is already unlocked but is there any way to put the International ROM on the phone seeing that the Verizon and the International are the same?
I've tried all the resets etc and the WiFi connects but I get the 'Internet connection may not be available' message.
Update 27/04/2017
Thanks for the reply. My S8 developed some interesting issues including the switching on of 'do not disturb' mode intermittently and along with the Wi-Fi issue the mobile data was failing in areas where a full 4G signal was present. Rebooting, resetting etc did not resolve the issue and I returned the phone to CPW for advice. The staff at the Glasgow store wasted no time and exchanged it on the spot after some negotiation with their technical service centre. Full marks to CPW for the prompt service and I can report that all of the previous issues have now been resolved with the replacement handset. I thought it worthwhile to post this information so that others who experience similar issues may be able to get a similar resolution.
Poor WIFI performance
I also have issues with the wifi of the phone, /i will get the terminal replace some time today or next week.
1. WIFI keeps disconnecting, actually it's flapping connct&disconnect for 5-10 min until it finally connects, on this matter I have seen on the acces point that it tried to allocate an ip from an unknown without asking DHCP server for an IP renew it actually tries to alocate itself the last known ip, and clearly disconnects because of lack of internet access, this happens normally as power saving mode is on, disabeling power saving and assigning a static ip on the phone seems to resolve the issue.
2. poor wifi signal... no fix for this thus far
- i have 580Mbps speed connection on my S5 and only 120-240Mbps on my S8, steaming not working and connection in general very bad, time ots and stuf, although I position myself at 10cm away from the wifi router antenas i only get 540Mbps signal, although I have an AC1750 router , s5 gets 840 in the same spot... I think the modem(that is part of the Exynos chipset) does not work wekll with Atheros based AP´s , I have an Archer C7 with 2.4ghz QCA9558 chipset capable of 450 Mbps theoretical speed, but only uses 2 antenas as s8 only has 2 from my knowledge and reaches a max of 140Mbps(should of connected at 300Mbps at 10cm in theory ) with the s8 and QCA9880-BR4A on the 5ghz side of things with a theoretical speed of 1300Mbps should work at 866 with the S8 because of the 2 antenas of the S8.
phone changed 90% of problems fixed
Hello, just got my phone replaced, tha new unit has way better wifi signal considering I hace atheros router and the phone has broadcom 43xx chipset... worth considerign changing to a broadcom router...
Hi,
I have found a solution to this problem.
1. GO to wifi settings
2. Forget the wifi network
3. CONNECT AGAIN BUT BEFORE CONNECTING GO TO ADVANCED OPTIONS AND CHOOSE STATIC INSTEAD OF AUtOMATIC. Enter in the ip address etc and connect.( It requires to be entered manually) Problem will be solved.
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
Hi,
I have found a solution to this problem.
1. GO to wifi settings
2. Forget the wifi network
3. CONNECT AGAIN BUT BEFORE CONNECTING GO TO ADVANCED OPTIONS AND CHOOSE STATIC INSTEAD OF AUtOMATIC. Enter in the ip address etc and connect. Problem will be solved.
@Saurav913 doesn't work your tip,but my wifi drop too much especially in stanby (set it on always option) and till I wake up my phone i don't have wifi again with router Vodafone revolution..
Change the DNS...
Hi there..
I had just the same problem with s8 plus and s7 edge(after updating to android 7.0), it kept saying "internet may not be available", I changed the DNS to 8.8.8.8 and tue problem solved. Go to SETTINGS》WIFI》SSID》MANGE NETWORK》change the IP SETTINGS to STATIC》then change the DNS1 to 8.8.8.8 hit save and you are good to go.
Sorry if there are any mistakes. I am new to XDA and not good in english.
---------- Post added at 01:24 AM ---------- Previous post was at 01:20 AM ----------
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
Click to expand...
Click to collapse
Hi there..
I had just the same problem with s8 plus and s7 edge(after updating to android 7.0), it kept saying "internet may not be available", I changed the DNS to 8.8.8.8 and tue problem solved. Go to SETTINGS》WIFI》SSID》MANGE NETWORK》change the IP SETTINGS to STATIC》then change the DNS1 to 8.8.8.8 hit save and you are good to go.
Sorry if there are any mistakes. I am new to XDA and not good in english.
I have same problem and it is very annoying. I got 2 S8 plus and both have the problem.
There are 3 WIFI Router that covers my house. I have problems saying internet might not be available every time I connect. This is very annoying. Other Phones in the house like Iphone do not have the problem.
What I noticed is that the IP range of my router is:
192.168.1.1
But my S8 says he is connected but the IP is
192.168.0.100
Anyone have same problem?
Thanks!
bbersk said:
Just got the S8 and I have 3 Wi-Fi access points at home to cover the whole house. My S8 has been registered with the passwords for all of the APs but it continually rejects the connections with an exclamation mark after the WiFi icon having connected and then shown a message that the Internet connection may not be available. The Internet connection is available as other devices are connected and using it perfectly. If I switch the Wi-Fi on and off and reboot the S8 the issue corrects itself but I should not have to go through that nonsense every time I come home and want to use my Wi-Fi. I have explored the advanced options on the connection settings and they appear to be quite limited (DHCP Etc). Is there some way to solve this issue? I have no problem with other android devices connecting to the same hotspots. Any ideas that might lead to a solution would be appreciated.
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I found a quick work around on how to fix this temporarily until Samsung issues a patch.
just turn off 5ghz SSID broadcasting and you should be ok for now.
here is a quick how to video i made on just in case.
https://youtu.be/Nu5FjDPLn-M
I'm having a very similar problem with my home WiFi and my Verizon S8+ I bought from Samsung's website. I've tried switching from DHCP to static and entering all my info. No luck. I've also switched my dns1 to 8.8.8.8 and dns2 to 8.8.4.4, and my WiFi router is set to 2.4ghz only. No success in resolving the issue. Currently my phone will show the "internet may not be available" with the added exclaimation point for a few minutes when first connected, then the exclaimation goes away and I'll have regular full speed internet for around 25-45 seconds before it goes back to a non-internet state. Any suggestions?
Try changing in your router the security setting. If your using WPA2 AES/TKIP, change to just WPA2 TKIP and see if this works for you...
I was having the same exact issue for months. I changed to TKIP only and have been rock solid ever since. No more ! at all... I'm gonna switch to just AES today and see how that works.
Changed to WPA2-AES and within the hour had ! back and no internet. Went back to TKIP and rock solid again. Looks like a possible bug with AES to me. Sticking with wpa2-tkip setting for now.
I'm having this same exact issue.
Anyone who knows what to look for to fix this, what info or files do you need from me? I'm at the end of my tether with this ****
I am having the exact same issue on my galaxy tab s2, even on the replacement. Due to the being such an intermittent problem, it wouldn't do it when Samsung support checked it out...
This happens on both 2.4 ghz and 5 ghz frequency for me. I've tried downloading a wifi fixer, I've reset network settings, and turned off nearby device scanning. I've also tried doing what a forum suggested by changing the ip settings from dhcp to static but it wouldn't connect to wifi at all. Not sure what else to try...
I read that it may be due to nougat 7.0 software. I was suggested by Samsung to first put the tablet on safe mode (this disables third party apps, and would reveil if an app was causing the problem) but the problem still persists. Also did a hard reset on the first tablet I had but it still done the same problem...
I always thought that this was a is problem in 7.0, and was addressed in 7.1. Hopefully, when the next major update comes out, this issue will be resolved.
Oh come on Samsung!
It's been 4 months since the first post and still no solution.
And it's a basic wifi connection!
Internet may not be available! = Samsung may not be available
Heya all. First post I guess
Edit: Gah it was the second. I have to controll myself better and not spam.
So I had the same problem and tried more or less all.
My "solution" was to disable the firewall on the router which means some settings/security there was triggered. My guess is that it's the "Smart Network connection" that trigger it if the phone have both poor Wi-Fi and 4G. It then jumps back and forward = firewall detect strange behaviour and block. That's why there are so many strange "fix" related to the router - hidden network - no security - disable 5Ghz and so on.
Can someone please test asap as I have a plan But if it's not this to test
JayJayaa said:
Oh come on Samsung!
It's been 4 months since the first post and still no solution.
And it's a basic wifi connection!
Internet may not be available! = Samsung may not be available
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