hi..
I'm having a problem with my Jade. People complaining that they can't hear me well whenever I received/make calls...
This problem happened after I hard reset my phone.
I've set the volume to high.
Is there any possible solution for this? Is it hardware problem or software?
Thank you.
cincaluk said:
hi..
I'm having a problem with my Jade. People complaining that they can't hear me well whenever I received/make calls... This problem happened after I hard reset my phone. I've set the volume to high. Is there any possible solution for this? Is it hardware problem or software? Thank you.
Click to expand...
Click to collapse
1) try to record your speech (as you would normally speak on the phone) and playback. See if it comes out reasonably clear. If it is then your mic is OK.
2) If (1) above is ok, it could be due to several reasons..
a) inter operator signal losses
b) receiver's speaker is having problem
c) receiver's having hearing problem, he needs to see the ENT specialist
c) receiver's in a noisy bus station or bowling alley
Volume control is for you, not for the receiver. Your db is transmitted to the receiver.
Try going to Settings > System > Microfone AGC and change the setting there.
I'm not sure what exactly it does, but certainly something microphone related...
Yes, definitely try this. It should automatically increase or decrease amplification of signal from microphone depending on the sound volume. Also make sure that the microphone hole is not covered by some dirt or your hand during the call.
Azahidi,
azahidi said:
1) try to record your speech (as you would normally speak on the phone) and playback. See if it comes out reasonably clear. If it is then your mic is OK.
2) If (1) above is ok, it could be due to several reasons..
a) inter operator signal losses
b) receiver's speaker is having problem
c) receiver's having hearing problem, he needs to see the ENT specialist
c) receiver's in a noisy bus station or bowling alley
Volume control is for you, not for the receiver. Your db is transmitted to the receiver.
Click to expand...
Click to collapse
I've done the proposal (1) & I can hear my voice loud & clear...proposal (b), (c) & (d) will be evalute later
NdrU said:
Try going to Settings > System > Microfone AGC and change the setting there.
I'm not sure what exactly it does, but certainly something microphone related... .
Click to expand...
Click to collapse
NdrU & fenikso,
I've enable it all the time now..I'll try to disable & see whether it will have any effect or not..thanks for the reply though
hi...
seems like, despite everything I try, it is still the same...caller still complaining about the low voice heard, not only one, but nearly all of them..
if I were to flash back my ROM, will it resolve the problem?
thanks,
Related
When you are dialing someone, does anyone else get a static click in the quiet part between rings?
It's really bugging me! Any suggestions on how to stop it?
It has been there with the inital 1.03, through 1.06 and now is still there with 1.11
Thanks
Marc
uczmeg said:
When you are dialing someone, does anyone else get a static click in the quiet part between rings?
Click to expand...
Click to collapse
Well, I have this sound on my device, too.
I guess it's caused by the basic design of the magicians hardware: there are (simply spoken) two parts inside the magician - one part is the PocketPC hardware, the other is like a normal cellular phone. When switching audio from the PocketPC part (playing music, ringtones, sound notifications, etc.) to the phone part (making calls), the click you mentioned appears.
However, I haven't found a definite solution exept for lowering down the magicains sound level (switch on the left side or tapping the speaker icon in the taskbar on top of the screen while not making a call).
uczmeg said:
When you are dialing someone, does anyone else get a static click in the quiet part between rings?
It's really bugging me! Any suggestions on how to stop it?
It has been there with the inital 1.03, through 1.06 and now is still there with 1.11
Click to expand...
Click to collapse
I am not sure why you would get a click specifically but I think there are general issues with the quality of the analog components (i.e. speakers and amplifiers) in the JAM. I don't think firmware can help us as much as I hate to think it.
I remember the Sony Ericsson T68 had a similar problem. Sound quality was poor and sometimes it was very hard to hear people on the other end of the phone. Nothing could be done to fix it short of getting a different phone.
Finally, I think the reason why some people have claimed to hear an improvement after applying new firmware (other than changes in the registry values for priority and volume) has more to do with the power of suggestion rather than any actual measurable change.
I get that noise too, however I'm not very annoyed with it since it goes away as soon as the call is connected.
I'm running 1.06 radio ROM, and I for one noticed a very significant audio quality improvement when upgrading från 1.01. The quite heavy distortion vanished completely, and the crackling noises disappeared too.
I just made a phone call and the person on the other end couldn't here me. I've just checked with a friend and they can just about hear me but its gone extremely quiet - it wont hear me when I record now either.
Does anyone have any ideas why this might have happened - what is the likely cause (dust in mic, mic problem or software problem?)
Thanks for any help
L1ndon said:
I just made a phone call and the person on the other end couldn't here me. I've just checked with a friend and they can just about hear me but its gone extremely quiet - it wont hear me when I record now either.
Does anyone have any ideas why this might have happened - what is the likely cause (dust in mic, mic problem or software problem?)
Thanks for any help
Click to expand...
Click to collapse
...low recording volume? Did you check for mic volume and set it all the way up?
Thanks for getting back to me -
Is there a mic volume setting? I dont know where to find it if there is? (Im using the orange rom - maybe I need to do it in the registry - if so do you know where)
All I can find is the microphone AGC- when I set that it comes a bit louder but not much - I've been checking it via phoning my land line and via recording memos
thanks again
I just tried it with my hands free headset and it works fine so I think that means it must be a physical problem. I keep it in my pocket all the time so its probably got some fluff in it or something -
does that sound right?
anyone? Im thinking of taking it to bits as I dont seem to have any other options -
unless there is a mic volume control that I dont know about
OK there was nothing obviously wrong with it, so some component must have gone, has anyone done a repair themselves or should i send it somewhere and if so where (in the UK)
all replies appreciated
Hi all,
The call quality of the HD2 is very good. Reception is great, people understand me very well and I can understand them very good.
My only problem is that the sound is so loud, when I'm using my phone at my ear (so without speaker or bluetooth).
Do you have this as well? Is there somewhere a master volume that can be set?
To be clear: the volume is already at the minimum...
Thanks!
Koen
Does the earpiece speaker also pop/crackle somtimes when the tones are high or very loud? I hear a ticking in the earpiece speaker.. that is very anoying!
Will probably swap my device for a new one.
Not really.
But as I find it now too loud, I don't like to use to make normal phonecalls.
Koen
I have the same problem..
One weird thing though, it's only on outgoing calls, incoming the sound isnt too loud!
i had the same problem but only with outgoing calls an mine sounded terrible, still does( think my speaker is broken)
You can edit the registry.
in HKEY_CURRENT_USER\Controlpanel\Soundcategories\ you have INCALL and INCALL 2, i think one is ingoing and one is outgoing calls.
Edit Initvol, i have both mine on 2 now. and the volume is much better!
Bouloama said:
Does the earpiece speaker also pop/crackle somtimes when the tones are high or very loud? I hear a ticking in the earpiece speaker.. that is very anoying!
Will probably swap my device for a new one.
Click to expand...
Click to collapse
I have the same problem as you do
theguvnor11 said:
i had the same problem but only with outgoing calls an mine sounded terrible, still does( think my speaker is broken)
You can edit the registry.
in HKEY_CURRENT_USER\Controlpanel\Soundcategories\ you have INCALL and INCALL 2, i think one is ingoing and one is outgoing calls.
Edit Initvol, i have both mine on 2 now. and the volume is much better!
Click to expand...
Click to collapse
Thanks, now it's great!!!
I've got the exact same thing!
The quality is great, but sometimes the volume is just way too loud, almost up to the point where it hurts my ear.
One additional thing is when I get a notification on the background that a message has arrived during one of those loud calls, volume actually switches back to normal.
In my registry incall2 was set to 5. Resetted it to 2, hope it works
could anyone clarify
Where can I find that
HKEY_CURRENT_USER\Controlpanel\Soundcategories\ you have INCALL and INCALL 2 thing. Please help! How do I enter registry?
narkolitar said:
Where can I find that
HKEY_CURRENT_USER\Controlpanel\Soundcategories\ you have INCALL and INCALL 2 thing. Please help! How do I enter registry?
Click to expand...
Click to collapse
to enter registry, i need to install the little app name PHM RegEdit (free app) or Resco RegEdit.
henh said:
to enter registry, i need to install the little app name PHM RegEdit (free app) or Resco RegEdit.
Click to expand...
Click to collapse
Made the first step, done the things in the register, but the volume is still too high. What am I doing wrong?
narkolitar said:
Made the first step, done the things in the register, but the volume is still too high. What am I doing wrong?
Click to expand...
Click to collapse
Not sure if I did a soft-reset, but you might just give it a shot.
Both outgoing and incoming call volumes are now fine on my device...
[edit]
Actually got another loud outgoing call..
When I took a better look at the inCall and inCall2 properties, they seem to be for the notifications you get when you're in a call.
So changing them to '2' is OK, but doesn't actually solve this issue.
It may be an explanation to why my sound swapped back to normal after receiving a notification though.
[/edit]
erik.alphenaar said:
Not sure if I did a soft-reset, but you might just give it a shot.
Both outgoing and incoming call volumes are now fine on my device...
[edit]
Actually got another loud outgoing call..
When I took a better look at the inCall and inCall2 properties, they seem to be for the notifications you get when you're in a call.
So changing them to '2' is OK, but doesn't actually solve this issue.
It may be an explanation to why my sound swapped back to normal after receiving a notification though.
[/edit]
Click to expand...
Click to collapse
Tried a soft reset too, but my ears still hurt! Any other suggestions?
This is totally unacceptable, has nobody got a cure for this? I can't use my *phone* as a phone, the volume is deafening! Both speakerphone and earpiece are way too loud, even on the lowest volume setting.
try this one
Here's a solution : you need to use the Schapman advanced configuration tool v3.3 (freeware).
Go to "HTC audio manager" -> set "music volume" (or something close, I don't know of it is labelled in english, I only have the french version) to 30 or above (below 100, which is the maximum) and then soft reset your device.
http://forum.xda-developers.com/showthread.php?t=418151
I can't seem to get this to do the trick. Is there anyone out there who has used a program to specifically lower the earpiece and speakerphone volume on their HD2 'Leo'? I'm going to have to return my handset if I can't lower the volume. I love the phone but if I can't make calls on it it's useless!
*bump*
This needs keeping near the top as it's a MASSIVE problem. Doesn't *everyone* find their HD2 far too loud??
It happened to me only once, when I woke up, press power button to get the screen on and dialed a cab, it was way too much loud.
Today I made some calls, received them as well, and it was ok.
New Response From [ Richard (UK - Ireland Support (Tech)) ]
Dear valued HTC customer,
Thank you for contacting our Customer Support Center. We are dedicated to providing you with the best quality service and answering all of your questions and concerns.
We are aware of the issue but it’s not a fault with this device. It has been determined that this is not a hardware fault but a software issue and there should be a hotfix to be released soon to resolve it. Please monitor our website for the hotfix release.
If these steps have not helped, please let me know by responding using the link provided and I will be happy to check again for you.
Best regards,
HTC customer support team
HTC Corp. Global Service Division
http://www.htc.com/europe/CA_Hotline.aspx
Call Center at: 44-120-271-4530 if you have further questions
Customer Information
Name A*** ******
Telephone ***********
Email Address ************************
Country United Kingdom
Inquiry Information
Inquiry Type Technical Support
Inquiry Description Hello, I have just bought the HD2 and the speakerphone volume is incredibly loud, even on the lowest setting. It is unusable! The speaker is distorting, it is that loud. Is there a registry fix one can do to solve this? Thankyou.
Issue Date & Time
2009/11/26 10:31
Does anyone have a link to the part of the site where these supposed hotfixes will be....and how long will they be coming, any ideas? So far it's the speakerphone & earpiece volume which are of the utmost importance for me, then the pink camera etc etc etc.
So, it seems I have finally found out how to adjust the microphone volume on the phone.
I have posted the instructions on my blog. If you try the solution it please respond if it works or not.
This might be veey interesting. I changed 88 to 100 but will only be able to talk to someone tomorrow.
From personal experience both sgs ans sgs2 have low treble input sent to peer. Ots annoying.
Posted from Galaxy S II
tried, we will see...
Interesting, there's an option for speaker receive volume too...
I tried it but it didn't work on audio recording (Hi-Q MP3 Recorder).
There is some way to adjust mic volume of voice recording?, My old SGS recordings were a lot louder than on my new SGSII.
Great thank you so much for the post. It helped me out.
hpe said:
So, it seems I have finally found out how to adjust the microphone volume on the phone.
I have posted the instructions on my blog. If you try the solution it please respond if it works or not.
Click to expand...
Click to collapse
MY SGS2 DOES NOT HAVE THIS VOLUME ISSUE! PEOPLE HEAR ME VERY WELL, SOMETIMES THEY ACTUALLY LOWER THE VOLUME IT IS SO LOUD!!!
Seriously, how much better does it get? I am not in a noise free environment at the moment, how big of a gain does this produce? Does this fix work with the genuine wired headphones?
i thought this fix was temporary only, after a phone reboot the fix resets to default ?
connectandroid said:
i thought this fix was temporary only, after a phone reboot the fix resets to default ?
Click to expand...
Click to collapse
how often do you reboot your phone?
ph00ny said:
how often do you reboot your phone?
Click to expand...
Click to collapse
I must admit...in all the smartphone that i have ever used.....This is the only phone that i have never rebooted except when flashing roms/kernels etc...
I never reboot! I did today, because I wanted to calibrate the battery for the first time and I let it die. So I let it die after 24 hours of use, and then when it turned on it rebooted
I love my phone
hpe said:
So, it seems I have finally found out how to adjust the microphone volume on the phone.
I have posted the instructions on my blog. If you try the solution it please respond if it works or not.
Click to expand...
Click to collapse
It works but sadly as others have already mentioned, after a reboot, you have to re enter the settings, which is the only draw back, and am one of those who reboots the phone on a daily. Is there any way of making this permanent even following a reboot?. I can imagine its probably difficult, but thought I'd ask anywhere. Thanks op.
I'm actually looking for a way to lower the input gain, as my voice comes out distorted on the other side. Any clues? Besides the obvious "Turn 88 into something lower, I tried 70 and didn't work"
I don't know how the values can be saved so that they survive a restart. Personally I only restart my phone when it runs out of battery, or if I've done flashing that requries a reboot. If I need to disconnect from the real world airplane mode is used.
So, has anyone had any luck using this method? Seems to work for me.
eitama said:
I'm actually looking for a way to lower the input gain, as my voice comes out distorted on the other side. Any clues? Besides the obvious "Turn 88 into something lower, I tried 70 and didn't work"
Click to expand...
Click to collapse
That's quite the opposite problem Other than what you tried I have no idea. Sounds like a faulty device?
hpe said:
I don't know how the values can be saved so that they survive a restart. Personally I only restart my phone when it runs out of battery, or if I've done flashing that requries a reboot. If I need to disconnect from the real world airplane mode is used.
So, has anyone had any luck using this method? Seems to work for me.
That's quite the opposite problem Other than what you tried I have no idea. Sounds like a faulty device?
Click to expand...
Click to collapse
Actually, I tried 20 yesterday, and it did solve my problem!
Now sound is crisp and undistorted!
The question is,
1. How to make it stick reboot.
2. What do the rest of the volumes do? Vol0_1 0_2 0_3 etc, you suggested to edit number 5. Why specifically that one?
1. Still a mystery
2. My guess is that there are certain levels of output, and that all of them should be adjusted according to the other to have a linear line. The fact that I wrote that only 5 should be edited was simply because that worked for me.
First, great thanks hpe !!
I got my phone 2 days ago and got same problem.
ppl could not hear me well.
I tried your solution, hope it will help (tried 1-2 calls and seems ok).
I have noticed also that when you talk you should be
stable with your hand and your face , I mean,
it should be with fix distance between the mouth and phone, not important the distance but it should be stable during the call, if not the AGC comes up and down and the other side can't hear you well...
About save setting,
Maybe there is ini file or something (rooted phone) that can be changed to keep value after reboot, I have noticed in the 2 days I have the phone that I had to reboot phone after install application to get it works well.
I've follow the hpe solution but i still have volume problem
My specific problem is:
On Normal Mic call > very low volume... on my SGS2 with android 2.3.3
But with Speaker call > clear (no problem)
Very strange!! I can't be able to solve this problem.
I'd like to precise that with other voip app like bria or "csip simple" i have no problem, mic volume is perfect..
massimilianonball said:
I've follow the hpe solution but i still have volume problem
My specific problem is:
On Normal Mic call > very low volume... on my SGS2 with android 2.3.3
But with Speaker call > clear (no problem)
Very strange!! I can't be able to solve this problem.
I'd like to precise that with other voip app like bria or "csip simple" i have no problem, mic volume is perfect..
Click to expand...
Click to collapse
Speaker call uses different mic settings (since you've a higher distance between your mouth and the mic while using speaker), so it might just the "normal mic call" volume setting which fails.
I have understand and many thanks for your reply but it's strange that those settings works perfectly with the other voip applications..
Hi, All.
I have a Samsung S4 and from day 1 I have had this call problem.
When I make or receive calls, the person on the other end cannot hear my voice at all. I have disabled noise reduction both in the settings menu and have toggled it on/off during the call.
Now, I've done a few tests.
1) During calls the other person can hear noises that I simulate such as tapping on the table or tapping on the phone. I tested both the top (for noise cancellation?) microphone and lower microphone and the tapping noise is definitely louder on the lower microphone.
2) Voice works perfectly when using my headset. (Not a network issue)
3) Tested voice recording and it works fine. I spoke on the top of the phone and bottom of the phone (to see if it receives noise on the top microphone) and the voice is definitely louder when voice is coming from the bottom of the phone.
4) Voice command works fine.
5) Calls work find during speaker mode.
Now all I can think of is that this is a problem with my setting or this is a software issue.
Can anybody help me?
Thanks,
gundanium said:
Hi, All.
I have a Samsung S4 and from day 1 I have had this call problem.
When I make or receive calls, the person on the other end cannot hear my voice at all. I have disabled noise reduction both in the settings menu and have toggled it on/off during the call.
Now, I've done a few tests.
1) During calls the other person can hear noises that I simulate such as tapping on the table or tapping on the phone. I tested both the top (for noise cancellation?) microphone and lower microphone and the tapping noise is definitely louder on the lower microphone.
2) Voice works perfectly when using my headset. (Not a network issue)
3) Tested voice recording and it works fine. I spoke on the top of the phone and bottom of the phone (to see if it receives noise on the top microphone) and the voice is definitely louder when voice is coming from the bottom of the phone.
4) Voice command works fine.
5) Calls work find during speaker mode.
Now all I can think of is that this is a problem with my setting or this is a software issue.
Can anybody help me?
Thanks,
Click to expand...
Click to collapse
Have you tried complete reset
Or flashing firmwar etc ?
123hiten said:
Have you tried complete reset
Or flashing firmwar etc ?
Click to expand...
Click to collapse
I haven't yet.
Trying to make that my last resort since I already have so much loaded onto my S4 XD
gundanium said:
I haven't yet.
Trying to make that my last resort since I already have so much loaded onto my S4 XD
Click to expand...
Click to collapse
Well doing that sholuld solve all ur issues mostly
for apps data etc backup use mybackup app easy also
123hiten said:
Well doing that sholuld solve all ur issues mostly
for apps data etc backup use mybackup app easy also
Click to expand...
Click to collapse
So I've factory reset my phone.
Results are I can now BARELY hear my voice SOMETIMES.
Like for example I try speaking in a completely silent environment, they only way the caller hears my garbled up voice is when I cup to phone my mouth.
This even won't work if I turn on the noise reduction feature.
So I'm guessing there is still some noise reduction feature on apart from what we can activate/deactivate during the call and in the settings menu.
Is my voice that ugly that it's now considered to be noise!? I've been told that I have a radio voice :laugh:
gundanium said:
So I've factory reset my phone.
Results are I can now BARELY hear my voice SOMETIMES.
Like for example I try speaking in a completely silent environment, they only way the caller hears my garbled up voice is when I cup to phone my mouth.
This even won't work if I turn on the noise reduction feature.
So I'm guessing there is still some noise reduction feature on apart from what we can activate/deactivate during the call and in the settings menu.
Is my voice that ugly that it's now considered to be noise!? I've been told that I have a radio voice :laugh:
Click to expand...
Click to collapse
Well cant say whats the main cause of the issue may be the mic has some issue
If possible b4 showing it to service centre flash a firmware using Odin and reset the device and then see if the problem is gone check the voice b4 installing any apps etc