Database Users

Phone App issues; Anyone else?

I have had my K-Jam for a month now and I love it, but I find the phone part of it very inconsistent.
1) voice quality is inconsistent, some calls great some have static or are muffled
2) Bluetooth connection gets dropped out of the blue. I make a call and it works fine, two mintes later I answer a call and I can't hear anything; I look at the phone and I notice that the BT headset icon is off so I pick up the phone and I can hear the voice on the phone but not ont he BTheadset
3) Speaker volume very low, not usable for me; is there a setting I can use
4) when I roam to the US from Canada the signal strenght bars disappear and I have to reset the device (sometimes 2 or 3 times) before the bars appear again
5) lastely, sometimes the phone just turns itself off out of the blue.
Anyone else encouter any of these issues?
I use my phone for business and I find it a pain that it is so inconsistent.
Are there settings/registry keys I can modify to fix any of these?
Thanks

not much help to you,
but i have had none of the problems you have listed,
sorry i can't help

for (3) volume low.
I notice that handsfree (aka using internal speaker for public audience) is not "activable" if my bluetooth headset is connected (and even if I previously disconnect"tranfer" BT hS to 9100).
Only way to have this handsfree, is to shutdown previously by BT headset.
For other nothing special Roaming works well for me between France-Belgium.
André

for (3) volume low.
I notice that handsfree (aka using internal speaker for public audience) is not "activable" if my bluetooth headset is connected (and even if I previously disconnect"tranfer" BT hS to 9100).
Only way to have this handsfree, is to shutdown previously by BT headset.
For other nothing special Roaming works well for me between France-Belgium.
André

I am having phone app problems, but not the ones you describe. I have to reboot sometimes because the phone will not dial from contacts. I highlight the contact and try to dial, but it just doesnt do anything, like the button is
not being pushed. Afte a reboot it works ok again.
Anyone else?
John

I'm having the very same problems, I'm also with Rogers (in Saskatchewan). Have you had any success fixing the issue?
Devon

jastorino said:
I have had my K-Jam for a month now and I love it, but I find the phone part of it very inconsistent.
1) voice quality is inconsistent, some calls great some have static or are muffled
Click to expand...
Click to collapse
This sounds like a carrier/ signal issue. See if you can tell how strong your signal is when things like this happen. Here in Nashville, TN USA, I don't have this problem.
jastorino said:
2) Bluetooth connection gets dropped out of the blue. I make a call and it works fine, two mintes later I answer a call and I can't hear anything; I look at the phone and I notice that the BT headset icon is off so I pick up the phone and I can hear the voice on the phone but not ont he BTheadset
Click to expand...
Click to collapse
I don't have this problem with my Motorola HS820. The BT performance is perfect. Much better than on my Blue Angel.
jastorino said:
3) Speaker volume very low, not usable for me; is there a setting I can use
Click to expand...
Click to collapse
If you're referring to the speaker phone, there seems to be a quality issue with the speaker phone right now. A lot of people are reporting problems with this feature. I'm hoping a ROM upgrade will come out to help address the issue.
jastorino said:
4) when I roam to the US from Canada the signal strenght bars disappear and I have to reset the device (sometimes 2 or 3 times) before the bars appear again
Click to expand...
Click to collapse
This is definitely a signal/carrier issue. Soft resetting when you cross the boarder isn't unreasonable. The issue is your cell phone registering on the roaming network. You're doing the right thing to resolve the issue, here.
jastorino said:
5) lastely, sometimes the phone just turns itself off out of the blue.
Click to expand...
Click to collapse
Do you mean the cellular radio turns off, or the device sleeps? If the cell radio turns itself off out of the blue, its not supposed to do that, and there may in fact be something wrong with it. You may want to look into getting it either repaired or exchanged (depending on how long you've had it...)
I haven't had any of these problems with my K-JAM. Its been working very well, and I'm VERY pleased with the way its been working.
I hope this helps. Let me know if you need additional help.

Low Speaker Volume

Is there a way (registry hack, any other program) to increase the volume of the speaker during the phone conversation? I also own a Hermes and the speaker volume of the Trinity is so low compared to it that I can sometimes barely hear the other party. Any help?

onurd said:
Is there a way (registry hack, any other program) to increase the volume of the speaker during the phone conversation? I also own a Hermes and the speaker volume of the Trinity is so low compared to it that I can sometimes barely hear the other party. Any help?
Click to expand...
Click to collapse
Are you aware that turning the wheel on the left side you can change the volume while in a phone call?

anonimo said:
Are you aware that turning the wheel on the left side you can change the volume while in a phone call?
Click to expand...
Click to collapse
I have the exact same problem. When I am in a public place and when there is some noise around, I hardly hear the person I am speaking to. Even when I turn the wheel on the left to maximum
I have spent a lot of time looking for a solution but I have just seen that for some qtek devices, there is the key [HKEY_LOCAL_MACHINE\SOFTWARE\HTC\AUDIOGAIN] with values EARPHONE_UPLINK_VOLUME and RECEIVE_UPLINK_VOLUME, that allow to modify the max output level of the speaker. But I didn't find that key in the trinity

Even if I turn the scroll wheel all the way up, the volume is too low.
The audiogain registry key (although it doesn't exist in trinity's registry) is actually to improve the sound quality of the microphone and not the volume of the phone.
When I first make a call, when I hear the first ring, it is actually louder but then from the second ring on, the volume decreases at least by 25%.
Anybody with any ideas?

anyone figured how to increase call volume yet?

I would also appreciate a solution to improve the Speakerphone volume.

I would appreciate any fix to increase the volume of anything!
The included stereo headphones are completely useless! My god, why did they even put a volume dial on the headphones? I can barely hear anything with this crap phone...
A pity considering every other features works just perfectly.

ive got the same problem, before the bass fix, the volume was high but with a really unstable and bad sound... after the fix, there is kind of better sound but in phone calls the volume is low.. i really start hating this device......

I've been using my new p3600 for two weeks now, and this low speaker volume issue is killing me. I've been a Noia user for years, and the difference in sound quality during normal calls is simply unacceptable. The p3600 has so many awesome capabilities for such a small phone, but when it comes to the most basic function, I'm quite disappointed with.
I would also appreciate a fix to improve the quality of the speaker.
Cheers

i can say that this is not the only problem, there are so many others that i stopped thinking of this one... im going for a final hard reset now.. im really tired...im sick of it.....

Someone has an idea ?

Has anyone found away to increase the incall volume yet ???

Someone posted this registry hack elsewhere (use at your own risk of course)
1. HKEY_CURRENT_USER
2. ControlPanel
3. SoundCategories
4. InCall
5. InitVol
6. Change the DWORD value to 6 (Default = 2)
7. Click Done
Wait approx 10-15 seconds before testing.
PS. If the registry key or value doesn't exist, you can always try creating it.

Has anyone tried this??
What was the outcome??

ausi said:
Has anyone tried this??
What was the outcome??
Click to expand...
Click to collapse
Yes i tried it and it never worked for me ...

i can also confirm that this does NOT work on the trinity, anyone else have any bright ideas...

Ah ha...
I just bought Dopod D810(HTC Trinity) for my wife yesterday, and just now she complained to me about this "low on call volume" to me. And since I'm the one recommended her the phone I have to responsible. LoL.
But despite this problem, all of other features are flawless, complete, with excellent case design. Kudos to HTC!!
Btw, this is kind of dejavu for me since it also happened on my Eten M600 back then. This issue can only be solved on driver level, i.e: patch the RILgsm.dll, or include this patched driver in newly cooked ROM.
On which, I don't have the necessary skills to do that... -sigh-
Any expert users can help us???

schizo said:
Ah ha...
I just bought Dopod D810(HTC Trinity) for my wife yesterday, and just now she complained to me about this "low on call volume" to me. And since I'm the one recommended her the phone I have to responsible. LoL.
But despite this problem, all of other features are flawless, complete, with excellent case design. Kudos to HTC!!
Btw, this is kind of dejavu for me since it also happened on my Eten M600 back then. This issue can only be solved on driver level, i.e: patch the RILgsm.dll, or include this patched driver in newly cooked ROM.
On which, I don't have the necessary skills to do that... -sigh-
Any expert users can help us???
Click to expand...
Click to collapse
hi this link doenst work "include this patched driver in newly cooked ROM"

zohaer21 said:
hi this link doenst work "include this patched driver in newly cooked ROM"
Click to expand...
Click to collapse
Sorry zohaer... my post does not contain hyperlink.
I just underlined it to stress up some points...

push!
also need a solution

Feedback while talking...help!

Hi All,
I'm using my wizard as a cell phone (without bluetooth), and the people on the other end complain that they hear themselves, with a second-long delay. They hear me just fine, but it's really distracting to hear what you just said come back to you about a second later (it's very low volume, obviously). What I'm saying does not come back to me, only the people on the other end have this problem. Is there any solution to this problem? Is this a known problem? I'm on WM6, 2.19.11 radio and use Rogers in Canada.
Thanks!

Thats usually a sign you have your earpiece volume set too high and it is passing back to them via the mike.
Try turning the volume down whilst in a call and see if that helps.

Thanks, buit it doesn't seem to work too well. I think it may be on the recieving side, or may have something to do with reception. Actually, I noticed that the speaker volume adjusting doesn't actually make the speaker louder/quieter, it has next to no effect.

HELP NEEDED!!! No Sound whatsoever

Hello,
i seriously need help.
Until this morning, my X1 worked. Over the last few days I was playing around a bit with various TF3D options, etc. I should note that I did not touch the ROM.
Then suddenly my phone gave no sound anymore.
No audible resonse to a stilus click on the screen.
No sound from FM radio.
No sound from phone (neither ring nor can I hear the caller).
(Vibra alarm works when activated though)
When switching to speakerphone I hear a very soft static crackle when doing the switch. Just as if the speaker is turned on. But then - no sound at all.
No microphone function on phone (caller cannot hear me).
No sound via headphones on phone.
No sound via headphones on MP3 playback.
Everything else appart from sound works. Even the phone can make a connection when calling - you just hear nothing.
I tried a soft reset. Nothing - still no sound.
Then I tried a hard reset:
Obviously the hardware of my speaker is ok. Because when I make a hard reset, there is the "pling" sound to inform me, that I should calibrate my screen.
Then there is another "pling" when the message appear, asking if I want to get the automatic provider settings updated.
But afterwards - no sound at all in the whole phone.
Then I went to update the ROM, thinking I might have (no idea how, but you never know) done something to audio drivers. I replaced my German T-Mobile ROM with the prepared German ROM without branding from this thread:
http://forum.xda-developers.com/showthread.php?t=446070
But still - same result as above.
Anyone got any idea?

Really nobody having any helpful comment?

did you try to change the radio??

I flashed a whole new ROM - same problem persists.
Besides: It´s not a Radio problem because system sounds and MP3 playback don't have any sound either.

Stating the obvious
Sorry to state the obvious but it sounds like the connection or the speaker module has gone. Have you recently tried the head phones on the X1? please see below link for a possible reason.
http://forum.xda-developers.com/showthread.php?t=282553
excersise your right to return
Regards,
Creamy-Goodness

Hello Creamy-Goodness,
thanks for you input.
If there was somewhere a hardware switch for sound output to speaker or headphones (which I doubt) that is stuck, it would not explain why I have neither sound in speaker NOR headphones. (One would assume that depending on the position of the switch at least one of the two should work.)
Apart from that I only tried the headphones to troubleshoot the problem after I found out there was no sound.
Nevertheless interesting, that this happens to other devices.
Speaker module cannot have gone either. There is an audible system sound from speaker right after hard reset to inform me that I need to calibrate the screen - but no sound anymore afterwards.
I will try to have the device swapped next week.

reg. sound issue
I'm suffering from the same problem here.
it only freggin vibrates.

TheMobilist said:
I flashed a whole new ROM - same problem persists.
Click to expand...
Click to collapse
Usually there is a simple fix which involves replacing a DLL, but not in this case of course - unless that ROM includes the bad DLL. I seem to remember it was a problem which occured after installing TF3D, but I couldn't find anything when searching just now.
It might be worth you checking the ear-speaker sound (make a phone call), as there is always the possibility that sound is being re-directed or intercepted (by something like Troca2). Check what programs and services are running.
Tests should be done with a known-to-work-fine-ROM of course.

Okay, I finally got the original ROM to flash the X1 back.
And strangely - when after one week of not using it I turned it on again to flash the phone, I got my sound back.
I have absolutely no idea what happened and why, but I am glad that I do not have to send it back.
@k_ash82
What I did is:
Turned my X1 off (not just stand-by), really off.
Waited one week.
Switched it on again.
I had my sound back.
No idea why, but maybe that works for you as well?
Just try it and please post your experience.

It would be very kind of you to share the german t-mobile stock rom with the community . Perhaps it could be added to "Xperia ROM and Guides" Thread, too.

I have no sound sometimes with this rom
http://forum.xda-developers.com/showthread.php?t=460190.
After switch off and turn on the phone again the sound is back.
Karsten

i have original sony rom (no branding) and also the same problems
no sound after a while (sometimes when phone goes in standby, sometimes just without a reason)
cannot play any sound in no application (media player,core player,etc) also the phone ringing or sms sound is off.
but the most annoying thing is, i can make a call, the call goes through, but I can hear nothing from the called person.
sometimes it works when i switch of the phone and restart, but sometimes I have to do 4 or 5 restarts.
the phone is now 1 week old, an I haven't installed Touch3D or anything like that, because I made hardreset and left the original configuration on factory settings, just to make sure, that it's no software error.
anyone got a solve for this problem actually?
if I ask google, there are many people with this problem, but no solve found till now

i have an issue with the speaker too but not exactly the same as the one described above.
my speaker still plays sound but it is about 10% of the original volume when it is already set to loudest (you have to put your ear right next to the speaker to hear the sound)
after i re-flashed the rom, it worked normally for about half a day until the problem returned
can anyone please help??
i keep missing my calls ><
thanks

this is a well known issue on some X1 phones ! you cant fix this with any software-update because it is hardware related. some x1 phones have it like every 2 weeks, others 3-4 times a day. most of the time you can just reset your phone but this is not a solution.
you have to send it back to SE in exchange for a new one.
i called my provider (o2) and they delivered a new x1 _on the next day_ in exchange (they have a 48 hrs delivery/pickup/return service).
the new phone works just fine !
- QuadWord

New speaker problem

Hello everyone,
first thanks to this great forum! - My first post. I have some problems with my speakers, and since it looks like this is nothing uncommon, I had the hope that I can fix it easily. I found some tricks (paper in the backside, audiojack fix) - but after thinking a little bit it looks like my problem is a little bit more complex.
All in all, my speakers (and my built-in mic) are not working. So for example if I make a call, both will not work so I won't hear anything nor the other person will hear from me.
But if my alarm clock rings or I receive a call, I will hear my ring- and alarm tone from the rear speaker. But I will not hear anything if I try to play music or while choosing the ringtones in my mobile phone. That's what is really wondering me.
Do you have any idea how this problem can happen - and maybe how it can be solved? Using a headset everything works fine.
Best regards and a happy new year 2009
mkfi

Have you read this:
A summary of common speaker problems with the HTC Prophet
HTC Prophet Speaker Problems mike channon.pdf
Mike

I didn't read this pdf, but I read about these problems, these are the popular ones that doesn't fit. I couldn't solve it with these tips and also the strange thing remains unexplained: If, for example, it would be a audio jack fault, why then it uses the rear speaker for ringtones with incoming calls and the alarm clock? But if it would be A, the speaker is faulty, then it shouldn't work anytime..

I have a feeling it's a (B) - from the PDF ie a Jack Plug Socket problem. The alarms and ringing will come through the rear speaker as is normal but in call sound once the call is answered is not directed to the internal earpiece speaker along with mic sound being directed outward. Of course, what we cannot say for sure is that the earpiece speaker is not faulty. However given that your mic sound is not being directed properly either then the probability is that the sound is not being directed as it should by the jack plug socket.
Having said that there remains for me one issue that is puzzling. That is that the larm and ringing sounds work correctly through the rear loudspeaker, BUT I think you said that playing tunes on WM Player does not?!
Despite the above, and given that the Jack Plug Socket is a "multi-Switching" one, it is the most likely culprit. If you look at the picture of the contacts you can see that there are a few possible incorrect combinations of contacts in which it could be stuck.
Mike

mikechannon said:
Having said that there remains for me one issue that is puzzling. That is that the larm and ringing sounds work correctly through the rear loudspeaker, BUT I think you said that playing tunes on WM Player does not?!
Click to expand...
Click to collapse
Absolutely right, that's the strange thing. And when I want to hear a ringtone preview while choosing the ringtone, it is also not working. The alarm clock and ringtone by incoming calls are the only things where it works - perfect.
mikechannon said:
If you look at the picture of the contacts you can see that there are a few possible incorrect combinations of contacts in which it could be stuck.
Click to expand...
Click to collapse
Yep, and I tried to do there something, but didn't helped (and it looks like that the mobile doesn't enable the earphone)..

Mmm. if the jack plug socket is fine, then at this distance I have run out of suggestions - sorry!
Mike

Anyway, thank you very much for your help.
But maybe someone knows how the technique of the mobile phone works, how it can happen that only on a special action the sound is working? Can this be a hardware problem (I think so, cause as far as I remember right the problem occured a short time after a deforming crash)? Or is it a software problem, maybe both?
The point that it is working on special events let me think that there should be a software way to solve this problem - cause it looks like there is a different way the sound goes when it is an incoming call or the alarm clock than with normal sound. And so it may be possible to let the normal sound go the way the alarm clock goes?
I'm not a developer, so I don't know about this, but this is something I could imaging.. does anybody now about this more?

Some strange update:
I just downgraded to my original operator firmware with the result, that the sound for the alarm clock is also not working - with this wm 5 version only ringtones with incoming calls are working.
Upgrading again to Wm 6.1 enabled the sound for the alarm clock again.
.. confusing, but it also looks now for me that there should be a software possibility to enable the sound again...