Hi all,
I can't seem to get the screen to turn on when a new email arrives, however it does for new text messages. I have tried all the settings, and can't seem to find anything.
Thanks in advance.
Same problem here... I'm also looking for a fix....
I believe this problem has been resolved with v2.3 ROM update. I've got the same problem and T-mobile UK have only release v2.0
The screen will never turn on with Direct Push enabled. This extensive coding was done to allow email to be received when the device was in power save mode.
Why? Prior to direct push, email sync was maintained by a special SMS message which did turn on the screen. Battery life suffered dramatically because of this due to the hundreds of time per day the device would "wake up".
Microsoft did, however, fix the vibrate issue. In AKU 2.2 and greater, vibrate still works if its selected even when the device is in power save mode.
My Wizard becomes completely silent after 9 hours in standby mode.
I need to reset it to get back sound.
No rings either when someone is calling me.
Does someone know what is going on here ?
Please advise. Thank you.
Did anyone else notice this too on their Wizard ?
Ok the first thing to do is, think to yourself have i put any software on my PDA since this started happening!
Then if so try taking it off and see if that software effects the PDA
I have the same issue. No idea what causes it. I just reset because I'm too lazy to find the solution.
This is a real pain in the neck.
Yes, this is a real problem.
I noticed that many people have this problem, but not many notice it.
They simple use their phone regulary or shut it off in the night,
and so they will not notice it.
I am still looking into it, but I noticed that it happens sometimes not always.
But its a pain in the neck as it needs to be always on.
I also have my GPRS always on for receiving email,
further I use Wisbar and SPB pocket plus.
So in the evening everything is ok, but in the morning I often do not get
any sound (no sound either from incoming calls) and need to reset.
I noticed that this problem happens when for example email is automatically checked during night. If email comes in (and is not read immediately) the phone will start notifying in background.
Notifications are kept and only a program like "check notifications" will delete them manually. But still if you delete them, the phone then needs a reset
to work properly again.
This is not a memory issue, it has to do with the notifications.
I do not know how to solve it.
winny said:
I noticed that this problem happens when for example email is automatically checked during night. If email comes in (and is not read immediately) the phone will start notifying in background.
Notifications are kept and only a program like "check notifications" will delete them manually. But still if you delete them, the phone then needs a reset
to work properly again.
This is not a memory issue, it has to do with the notifications.
I do not know how to solve it.
Click to expand...
Click to collapse
I have this problem too. It's been driving me mad for ages and I have reached the point were I'm ready to ditch the phone. It can happen within a few hours of a soft reset, causing me to miss most calls! I hadn't added any new software in the period before the problem started.
Your thoughts that it may be due to receiving email message notifications without clearing them seems feasible. I changed jobs around the time I noticed this problem start. I often get lots of emails while I am unable to respond to the notifications so it seems a likely link. Previously, I always responded to mail promptly and I never noticed a problem.
I'm going to look into this idea by first turning off all notifications for email in the "sounds and notifications" tool in Settings. If this doesn't work, I'll try disabling automatic email checking.
I'll report back with my findings
As promised, an update to my earlier post.
It's been about a week since I tried my "tweak" to try and correct the loss of sound when in standby...
IT WORKED!!
Since I've disabled email notifications my phone has worked continuously without a single problem. I'm still automatically checking for new mail every 10 minutes, I just check the "message" item on the today screen every now and then to see if any mails have arrived rather than have the device notify me. Not ideal but better than not knowing when my phone rings!
If you want to try the workaround, go to settings and open "Sounds and notifications" on the personal tab.
Click on the notifications tab and select "Messaging: New e-mail message" from the drop down "Event" box. Uncheck all of the check boxes so that no notifications occur and you should be alright... unless it happends for some other notifications as well!
Good Luck.
I bought this device because I thought the screen would be good for my poor old eyes but...
It doesn't alert me to incoming text (SMS) messages. I've downloaded a couple of programs ('reminders'), including one from this site, but neither will run on my HD. I told HTC that the lack of this alert was a major fault as far as I was concerned but the company seems blithely indifferent.
I'm still using Windows XP (waiting for Windows 7 before I get a new PC) and find ActiveSync a nightmare. It fails several times a week, requiring restarting Outlook 2003 and unplugging and replugging of the HD. I hope its equivalent in Windows 7 works because Microsoft should be ashamed of ActiveSync 4.5.
I've gone back to my trusty Treo 680, with its smaller, lower-resolution screen. It alerts me to incoming texts and synchronizes faultlessly and speedily.
I may well sell my HD in disgust.
you can change the sms alert settings, if you go into notications, you can check the box that says "display message on screen".
basically the HTC home page will show a small 1 next to the message icon, this is how you tell you have a new text. if its not enough for you you can enable the standard windows mobile notification by doing what i said.
i've never had any problems with activesync 4.5. i wonder whats causing it. maybe you should try deleting your partnership and repartnering it.
Have you checked the settings?
Select: start - settings - personal - sounds & notifications - notifications.
Then find the incoming SMS menu item and check you have sound, display message, etc.
Also, in settings - system - screen - text size you can set the font to really big !!
as to Active Sync, this is not good with Outlook 2003. I have now on XP outlook 2007 which is totally reliable with Active Sync. I would recommend an upgrade. One feature in 2007 is the contact photos which I don't think you can do in 2003.
When the HD is in standby mode, the SMS alert does not sound. I have failed to respond to numerous text messages because I didn't know that they had arrived. My Treo always sounds an alert. This is an acknowledged flaw in the HD or WinMo 6.1 and nobody wants to fix it.
I tried to load and run two programs that were supposed to be workarounds but WinMo took exception to them and wouldn't run them (various errors). One was a 'reminder' program from this site (OS Remind Me, IIRC).
I shall upgrade to a new PC (and Office 2007 or its successor) once Windows 7 is out. Whether I shall still have the HD at that juncture remains to be seen. I am at a loss to understand why Palm can synchronize so quickly and effectively and Microsoft, which wrote the blooming OS, can't.
I have put my expensive brick back in its box for the time being and am using my trouble-free (if less flashy) Treo 680 because it gets the basics right.
Funny I get alerts...
A little noise and the vibrattion for the following even when in standby
New Email - Active synch and Gmail
SMS
MMS
And all alerts.
Maybe the Telstra Rom isn't as bad as it seems
I'm using the HTC ROM in the UK.
So am I - standard HTC ROM on O2 network in the UK - and I do get incoming text message alerts. Make sure you've got your notifications set correctly as described above.
I've set everything up correctly but I do not receive notifications if the HD is in standby. HTC has agreed that this is how the software that is in my HD works. If HTC has issued a revision of the software, it hasn't seen fit to tell me despite my lodging a fault report.
I'm on O2 Simplicity 25 (now £20!).
My Treo 680 receives notifications when in standby (I had one this morning!), so it's not 'an O2 thing', it's 'an HTC thing'.
I'm an old hand at using PDAs and smartphones, as well as at using computers. Though I'm in my 60s, my brain still works quite well, so, when I describe what is happening in my case and say that HTC has acknowledged this fault, you can be sure that it is so. I do not deny that you receive notifications; I do not receive them on my HD, though I do on my Treo, and HTC agrees that my HD works as I describe. (HTC even told me that the fault might be cured in a later release of the software.) In any case, if things were otherwise, why would this site offer 'cures' or 'workarounds'?
What cures or workarounds? No one but you has acknowledged this as a flaw, every HTC and WinMobile device receives and notifies you of SMS/Voicemail/Email/Alarms/Reminders/Etc. when in standby. If yours doesn't chances are about 20 million to 1 that you have it set up wrong.
Ya, mine always rings and vibrates when I get a txt/email and/or w/e else I tell it to if it's in standby. I don't know what this 'aknowledged' problem is u speak of.
Maybe your device is faulty. Try getting it changed for a new one...
As per most people here, my HD notifies me when in standby.
Always did this on original rom and Dutty's ones.
+1 as above, my new UK Orange one is fine for sms/e-mails etc. Have you tried a hard reset if you have backed your HD up? Apart from that I'd take the fecker back.
I've cleared the storage because I couldn't get the hard reset to work and then put all the kit back in the box.
Tomorrow, I'll reassemble it, put my SIM in, boot it, and set it up as I want it. Then, I shall see what happens and report back.
BTW, http://forum.xda-developers.com/showthread.php?t=459297, post 7 reads:
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Good idea - but can you please check the following?
sound ON, vibrate OFF, ringer vibrate: my Touch HD only vibrates when the display is on. In other words, when in standby mode (display dark), no vibration. And this is no real option since you don't get notified when you get a new sms.
Does this happen to you as well?
Thank you for testing; it's a real bad behaviour that it vibrates for several seconds when the ringer is on. "
Further, http://wiki.xda-developers.com/index.php?pagename=BlackstoneFAQ#SMS has:
"I'm not getting SMS notifications
this may help",
This leads to:
http://forum.xda-developers.com/showthread.php?t=446594, which is a thread entitled "message/mail notification not working"
Progress Report!
I've reassembled the HD, applied the HD Tweak tweaks, and reinstalled ActiveSync.
My equivalent of hard reset (clear storage) and HD Tweak seems to be working at present.
However! I am having endless trouble with ActiveSync, which, having taken ages to synchronize, failed to copy all my appointment data to the HD and is now refusing to connect at all! I suppose it's progress but I'm not too sure.
I've now spent 5 hours trying to get ActiveSync to work - that's 60 times as long as it took my Treo 680 to do a complete synchronization. I've just downloaded 4.5 from Microsoft's site and installed it (in case the HTC CD was damaged in any way, however unlikely): it's just chugging along as though it's running on an original IBM PC! If it behaves like it did earlier, it will just quit and refuse to reconnect, requiring me to reboot.
14:24 As expected, ActiveSync disconnected and now can't find the device! I've just cleared storage again and am waiting while the HD initializes...
Seems like a faulty device if NOTHING works good for u... Have u tried one of the custom roms to see if they work? I don't have an Touch HD yet (trying to get my sister in the uk to switch to an O2 contract so i can get it LOL) but as i understand Dutty's is A+ work...
Give that a shot hopefully everything works.
I do have the SMS notifications too. The only bug about alerts reported is the reminder for all-day events.
Concerning a faulty unit, I don't understand how an hardware problem could cause a bug like this ? I mean, if it's hardware (like memory), you should have random freezes or reboots, but a "no SMS ring" is strange for me.
15:50 and the ActiveSync initial synchronization is still running. At least it hasn't disconnected yet.
did you try a sync on another PC ?
My data are on this machine; in any case, I shouldn't have to faff about like that.
My Treo 680, with HotSync Manager, took about 5 minutes to do a complete initial synchronization. Why has ActiveSync taken over 2 hours and still not finished? The only answer that I can think of is that ActiveSync is poorly written. Presumably, Microsoft doesn't care about those customers who still use XP. Windows 7 seems to be better but it's a bit early to be sure.
When I receive a text message while flight mode is enabled it gets the timestamp from the moment when I turn off flight mode but that is not the time when the message was sent.
Is there anything I can do to fix this?
I use Handcent and enable flight mode every night.
Thanks
http://goo.gl/aFEFU
Sorry but I don't understand how that application can fix the problem.
The time doesn't stop while flight mode is active and I don't care about a few ms but I care about the hours of sleep while flight mode is active and text message are received without the right timestamp.
This is actually a known Android issue, and it's infuriating.
For any cell phone (as far as I know), if the radio isn't able to access the network (flight mode, phone turned off, whatever) for a period of time and later obtains a connection, all "missed" items will be pushed to the phone. Just basic cell phone 101 stuff.
Here's where the problem is, though:
With any other phone out there, from the cheap ol' Nokia handsets to top-tier WP7 smartphones, once the phone is reconnected to the network and received those missed SMS the timestamp on them will be marked as the time the sender sent them. If the phone is disconnected at 12:00 A.M., somebody messages you at 4:30 A.M., and a connection isn't reestablished until 6:00 A.M., the message will arrive shortly after 6:00 A.M. but will be marked as being sent at 4:30 A.M. - that's how it's always been as far as I can remember and that's the way it ought to be.
With the Android OS, however, if you follow the same scenario above (off at 12, message at 4:30, on at 6) the message, when received, will be marked with a timestamp around 6:00 A.M. There's a post on the official bug report list about it but apparently El Goog doesn't care. Share your thoughts.
This is probably my biggest frustration with Android right now, and it's entirely unnecessary.
Looks like the issue's over two years old, though, so don't expect an official fix anytime soon.
EDIT: In the Google thread I linked to above there are some workarounds. This app in particular has worked for me, but it has to be running before the messages arrive... shouldn't be a problem with you as you have your phone in flight mode; just make sure to run the app before coming out of it/getting the messages.
Hope this helps you out a bit!