Database Users

[color=red]Crack in a lot of housing in MDA devices in Germa

We found a lot of damaged housing with a crack in Germany 30% is the today result.
do you have the same with other brands?
for MDA Pro is this a real killer, if 30 % of the devices are crap.
Please check asap your device, and post pictures.
Maybe that this is a callback action for all Product in the market
Regards
CERUMEN

This has happened on every laptop I've ever had! Seems like they're quite similar issues.
V

i Discovered yesterday that my Jasjar has the same crack

No cracks jet... but only 2 weeks old!
BTW My Compaq EVO laptop is 3 years old, still no problems in that area...

I have an almost 4 month old EXEC and no cracks on mine. I can see the lines where the casing meet, but they are definitely NOT cracks, but joined plastic. Are you referring to those lines? Maybe they became unattatched on those devices.

no cracks on mine, i've been using mine since august '05, and its been thru drop-testing too~ but no such problems
mine's an early O2 prototype.

Got mine since one and a half weeks now, can not find any damage yet.

My Exec has the crack above the stylus
Another point for the wizard :roll:

No cracks on my Exec. Had it for a few months now.

My Jasjar has a crack on the stylus side but none on the headphone socket side. Though it is not as long as shown in the picture. It starts directly below the hinge block which has the LED (as in the photograph) but ends before the first edge. It does not cross the edge down to the vertical portion of the casing.
I observed this the first time on a very careful inspection using a magnifying glass when this post first appeared i.e. in early January when my Jasjar was around 2 months old. Another 1-1/2 months has passed but this crack is not growing and is exactly the same as it was when I first inspected it in January. Can't say for sure that if it was there when the unit was brand new or developed later. Nevertheless it seems not to be growing.
Regards

cktlcmd said:
I have an almost 4 month old EXEC and no cracks on mine. I can see the lines where the casing meet, but they are definitely NOT cracks, but joined plastic. Are you referring to those lines? Maybe they became unattatched on those devices.
Click to expand...
Click to collapse
Yeah same here. Definitely not cracks as they are perfectly straight and orthogonal to the casing (and the ones on the speaker side are mirrored on the flip casing). I wonder if the initial batch was made differently and cracked and so ours were made with separate pieces so they wouldn't crack?

Melty said:
cktlcmd said:
I have an almost 4 month old EXEC and no cracks on mine. I can see the lines where the casing meet, but they are definitely NOT cracks, but joined plastic. Are you referring to those lines? Maybe they became unattatched on those devices.
Click to expand...
Click to collapse
Yeah same here. Definitely not cracks as they are perfectly straight and orthogonal to the casing (and the ones on the speaker side are mirrored on the flip casing). I wonder if the initial batch was made differently and cracked and so ours were made with separate pieces so they wouldn't crack?
Click to expand...
Click to collapse
On closer inspection ,this seems to be the case with mine too ( whew !
)
I had horrible visions of the bloody thing falling apart !

Good! I had the same panic for a couple of minutes - LOL! :lol:

u think that's bad? look at this...
dropped it once too often (damn casing, dosnt cover that spot)
silly-cone skin didnt help
looking for a housing...
p.s- dosnt actually cause problems with the operating my baby

Two MDA Pros here. One cracked on the stylus side and the other on the headphone side.

First to break it

Got my G2 on Wednesday and managed to throw it on concrete on Saturday. Scratched the crap out of the screen and case, thought this can't get any worse and then the screen cracked when I touched it. The screen still works but the outer casing is messed up. Sent it off to T-Mobile so hopefully it won't cost too much to fix.
I am pretty p*ssed off at how easily this phone broke. I have subjected my Vario III to some fairly serious abuse over the last 18 months and it still works fine. This phone on the other hand is wrecked after one measly drop.

herman3101 said:
Got my G2 on Wednesday and managed to throw it on concrete on Saturday. Scratched the crap out of the screen and case, thought this can't get any worse and then the screen cracked when I touched it. The screen still works but the outer casing is messed up. Sent it off to T-Mobile so hopefully it won't cost too much to fix.
I am pretty p*ssed off at how easily this phone broke. I have subjected my Vario III to some fairly serious abuse over the last 18 months and it still works fine. This phone on the other hand is wrecked after one measly drop.
Click to expand...
Click to collapse
Ouch man that sucks, to be fair tho there not really designed to take that kind of abuse, also the Vario III is a brick compared to the hero lol, you could probabyl drive a car over it.
i gess its the price we pay for lighter thinner more streamlined phones.

I'll have to be careful then I threw my magic across the road. - It skidded across before I could stop it. It ended up with a few small circular cracks where I could see that the material under the plastic coating is deffo metal. Not a mark on the screen, because the curves at the top and bottom of the magic protected it.
Reckon its worth condsidering a magic handset when the price comes down a bit. Lots of folks slagged it off for looking plasticky but its a tank of a handset underneath.
I'm passing mine on to my brutish boyfriend, cos I know it can take some knocks. Then again maybe it just fell right? and yours just fell exactly
wrong. Certainly wouldnt be dropping it again to check if it is robust LOL
But you have my every sympathy - I'd be gutted

Some might have took out insurance as I think you can for 7 days after you bought it. Glad to see your honest

I found the Touch HD really solid and resistant I'll be carrefull with my Hero witch is coming soon

YOu threw it on concrete, what do you expect? Simple physics, concrete is harder than the material the Hero is made from, so when the two meet with force the Hero will lose, no matter how hard the plastic its made from. It's not diamond coated.

It was very tempting to take out the insurance but I was already covered on my home insurance so I thought I'd rather take a bigger excess hit than go along the fraud route.
RichDog, I'm afraid collisions between complex objects are never simple physics. Concrete is hard but the phone will have many different properties such as the elasticity of the plastic casing and maleability of the metal casing. Both of these act as shock obsorbers to disipate the energy of the impact, hence why almost all mobiles would have survived wih minor scratches. Mobile phone designers should incorporate a certain amount of impact tolerance into their products as almost all will be dropped at some point in their expected life. Mine only dropped from a height of three feet, a fall which almost all mobiles will have survived with minor scratches.

I remember dashing my Trinity across the Office some time ago after finishing a phone call to my provider about something, (never down anything like that before in frustration) what a very robust phone indeed

My HTC Diamond was submerged in some puddle outside while it was raining, didn't realise until I couldn't find the phone in my pocket, and even then it was still working.
Your just a bit unlucky.

Hopefully it was just bad luck but I would not be surprised to see a lot more of these phones break pretty easily. The problem is the large screen which isn't sunk in, makes it very vulnerable when dropped.

Mines in a rubber case already - I'm learning from scraping my Google IOn.
Daisy

Dayzee said:
Mines in a rubber case already - I'm learning from scraping my Google IOn.
Daisy
Click to expand...
Click to collapse
Hi daisy did you get a black or white one in the end im still waiting on mine. Its at the post office as i wasn't in today?
Sorry for off topic

Richdog said:
YOu threw it on concrete, what do you expect? Simple physics, concrete is harder than the material the Hero is made from, so when the two meet with force the Hero will lose, no matter how hard the plastic its made from. It's not diamond coated.
Click to expand...
Click to collapse
My thoughts exactly. Also note that capacitative touch screens are made of glass, not plastic, so they are not as crack-resistant as resistive touch screens, which only have a vulnerable glass layer UNDER the plastic later.
So it's really not fair to criticize the durability of the device when you're the one who was careless. Remind me to try that line at the chinaware shop next time I'm in it -- drop a couple of expensive dinnerware, then blame the shop and manufacturer for making plates that are not as tough as the plastic ones I have at home!

I can't wait till I can throw my diamond of a roof when I get the Hero
The normal speaker has broke, but the loudspeaker still works I mean What the F is that

I'm not trying to say it wasn't my fault, all I was saying is that it unreasonable to expect a phone not to have some form of impact in it's life. Maybe I was unlucky and it landed badly but if they are truly this fragile then I can guarantee that there are going to be a heck of a lot of disappointed people with broken Hero's.

Just an update in case this happens to anyone else. It cost £96 to get it fixed through T-Mobile. Took over a week and a half before I got the quote but once agreed the phone was back at the store within a few days. The £96 was for the replacement glass window and casing.

220 Euros Repair for HD2 screen

I apologize with administrators of this site if this topic was
already discussed and if I am using the forum to address a
claim on this phone model. I hope someone form HTC would be
reading this forum so please let me also write this message to them.
Dear HTC,
mostl of us already know, HD2 screen is extremely fragile,
made of tiny glass, and we all have to keep care with it.
I did, I read what happened to other users before of me,
and I always was careful in handling it. Almost I thought it up to
few weeks ago.
Accidents are non predictable and it happened to me that HD2 has fallen from the bed down on the parquet and broke its screen in a hundreds of pieces. As for the other the phone was still working but unusable.
My first though was it is my fault, I had to be more careful, but after a while a really do not understand why a phone should be so fragile. It was really the first fall of the phone and the height was really short (about 30cm)
Why your phone should not have to pass at least a 30cm fall test.
Probably this should have been a condition to prevent selling phones to unacquainted customers. But this is not the case for HD2.
But the incredible thing had still to come, after checking the cost for replacement parts on the web (from 25 to 50 euros) I send the phone to HTC repair and now it is coming back with a bill of 220 Euro.
I have to say that this policy is regrettable, the cost for the repair is more than 1/3 of the cost of the whole device, and about 10 times the cost of
the replacement, event if the cause of rupture is not to be fully charged to the responsibility of the customer.
Unfortunately I had a responsibility on this phone against my company and I had to pay the repair at any cost, but for no reason I should have done it if I was the proprietary of the phone.
I had tenths of mobiles before, and really this is the only one who broke at its first fall.
I am writing this message not only to claim about this unfair repair policy that is demonstrated by the overcharge applied from the assistance, but also to warn all those users like me that use this phone as a means of work and choose their phones on the technical specifications and rely to the quality of the producer.
I am surprised from HTC since I already had three mode HTC devices before of this, and neither experienced this fragility in their previous models. But, this was not the case for HD2. Its robustness do not respect even a poor standard.
Finally I wish to warn other forum users about the cost actually applied for repair.
Best Regards
C.Alberto

I'm sorry that your screen broke and the repair was so expensive , but from first hand experience I can tell you the phone isn't as fragile as you describe it.A week back a friend of mine was playing ShootMe(game where you use accelerometer to simulate different guns) and the phone slipped off his hand(around 1m height) and slided for around half a meter on a parquet floor.I rushed to pick it up , ready to shed some manly tears for my 1 week old phone , but when I picked it up there was nothing except some dust(I had invisible shield so that probably saved it from scratching).Needless to say after that incident I got a pouch .Anyway , I'm not saying it is not fragile , it is ,just not to the extend you are describing or maybe I was lucky?

I can't imagine an HD2 suffering any damage falling 30cm onto a wood floor. I dropped mine recently over a meter onto the pavement, resulting in only small marks in the plastic.

Depends
I guess it strongly depends on the angle of impact with the floor, it it goes down with the back then could be ok, but if, such as in my case it impact from one edge, it does not match the height, the display will break.
I can clearly see on my display the the point of impact along the edge from where the break started, and I repeat in that case it was only 30 cm high.
I guess you have been really lucky in your episode, since mine was the first fall first break actually I experienced 100% fragility.
I had read alot of similar happenings before thinking I was alone and decide to write.

sending it back
... and actually I am seriuosly thinking to send it back, I have a work always on the go, and this is a risk too high in case of continuous travels.

Insurance
I bought mine unlocked, paid alot. Ins. was 85.00 for 2 yrs against water,screen, pretty much everything. I have dropped mine twice from 1m,no damage. I do have it in piel frama Imagnum case. Both times it landed on corner. Sorry for your lose,,,Quig

In Portugal I Payed Last week 167€ for Screen and Lcd repair...
Cumps,
Fiwi

Last night the same thing happened like it happened to OP, my hd2 felt from my bed into the wooden floor. I was ready to cry after it felt but for my surprise it wasn't even scratched at all. While taking it out of under bed it got some little scratches on the screen protector but no scratch on the phone itself or any other visible damage.
I will agree with OP here, it all depends on the angle of the fall.

Mine fallen from approx 1.5m onto concrete tiles. Case in the corner got scratched, but the display/touchscreen survived it. It was 30cms only indeed? Amazing

spamtrash said:
Mine fallen from approx 1.5m onto concrete tiles. Case in the corner got scratched, but the display/touchscreen survived it. It was 30cms only indeed? Amazing
Click to expand...
Click to collapse
yeah, it always depends on where exactly your hd2 falls... same with the gayPhones...

FiwiPITO said:
In Portugal I Payed Last week 167€ for Screen and Lcd repair...
Cumps,
Fiwi
Click to expand...
Click to collapse
Next time I will better do to send it in Portugal for repair At least it is 50Euros less

Did you had also the LCD repaired for that price?
The price for reparation of mine was only the capacitive Glass cover

[Q] Gorilla glass?

Can anyone tell me how the tough the glass screen is? Is it gorilla glass? Do you have any scratches on yours?
http://www.corninggorillaglass.com/#featured-products
I am looking at the LG Optimus 7 and the Samsung Omnia 7 (16GB version). I would buy an unbranded Sim free version. The O7 definitely has gorilla glass. I don't want to use a screen protector, but the last thing I want is to scratch the screen.

I'm not sure weather it has Gorilla Glass but it's a tough phone. Had it about 4 months now, dropped it several times, keep it in my pocket without a protector. No scratches at all (this includes the screen and the rest of the phone).
I've even dropped it on the dancefloor in clubs and it's been fine.

would love to share your experience.
my omnia 7 seems to scratch far more easily than my hd2 or hd7 ever did.
Scratches magically appear on the bloody thing

If the Phone has even one noticable scratch then it is much harder to sell it on. My iPhone 3G, HTC Desire and HTC HD7 were all pristine. Apple made a big deal about using harder glass from the first iPhone. The HTC Desire and HD7 both have gorilla glass. As do many others.
http://www.corninggorillaglass.com/#featured-products
To me build quality is vital. That means metal chassis and toughened glass, no creaks etc. The old Nokias ie 6310i were legendary for lasting for years, requiring no more than possibly a new battery
.
One of the key reasons why Palm failed was because of low quality, cheap Pre build quality.

So it doesnt actually have Gorilla Glass
I agree with the pristine quality. Main reason i sold the HD7 because i didnt feel it was a solid product. It was laggin behind in performance to the omnia 7 as well as build quality. Hate creaks in nokia phones. I left them with N97 and HD7 had the creaks too so i left that too.

It was indirectly confirmed by a Samsung rep to have gorilla glass.

The Samsung Focus is confirmed to have Gorilla Glass
http://www.samsung.com/us/article/get-to-know-the-samsung-focus-with-windows-phone-7
And MobileTechWorld says that the Omnia 7 does, but doesn't offer collaborative proof (but I guess the review has been told)
http://www.mobiletechworld.com/2010/11/23/samsung-omnia-7-hardware-tour/

I emailed Corning a few weeks ago asking about this. They said that they cannot tell me due to privacy agreements with other companies and to ask my phone manufacturer.
I find it hard to believe Samsung would put it on the focus and not the omnia 7.

Freypal said:
I emailed Corning a few weeks ago asking about this. They said that they cannot tell me due to privacy agreements with other companies and to ask my phone manufacturer.
I find it hard to believe Samsung would put it on the focus and not the omnia 7.
Click to expand...
Click to collapse
It is on the Omnia 7. Samsung is not able to provide an official statement since they have an agreement in place with Microsoft.
This agreement enforces the "differentiation" of the different phones that were released by the manufacturers for the wp7 launch. Each manufacturer is allowed to advertise a unique feature of their brand ie. LG DLNA.

I also think it is gorilla glass. I have mine from middle December and no scratches at all. (glass and aluminium back). I dropped it once or twice thought, so I'm very pleased with the build quality =P

Yeah. I've dropped mine a couple of times onto a marble floor and there's not so much as a scratch anywhere.
It's a superbly built phone.

Could do with a rubber coating. Would solve all the dropping.
The phone is as slippery as a fish

I like it the way it is. Slips easily in and out of my pocket. Having a rubberised/high tactile coating would just annoy me

Well it wrecks my head. Have to hold the phone really tight to make sure it doesnt fall out. A bit better now since i got a vynil skin.
But **** that. Never had that issue on HTC phones. They were always much comfier to hold in hand and always provided plenty of tacktile grip but not too much as you said to make it slip out of pockets easily

for me the only so so item of buld quality is the home button made o plastic and having e little of movement if touched.
other than that best Phone ever after iPhone 2G

Well I have a story to tell about my Omnia 7. I dropped it while coming down the stairs on the 4th floor. My heart stopped as I heard it bang along the sides of the walls and hit the ground floor. I went down. The cover, the battery cover, the battery and the phone were spread all over. The gorilla glass has cracks but it has not come off. The phone works as if nothing happened. Only the cracks remain. Its still fully functioning and this incident happened on the 1st week of February (Feb 8th to be precise). I will post pictures of where it fell from the phone itself if anyone is interested. btw, I forced the Nodo update on Saturday and updated successfully on first go. Its a T-mobile UK unlocked.
Its a superbly built phone. Haven't seen anything like it.

I've gotta echo many other people experience here.
I've dropped mine quite a few time, this weekend just gone actually on a dance floor, fell flat on its face hard enough for the batter cover and battery to shoot off.
BUT yet not a single scratch on the screen or casing.
Which is good because like someone said, its a very slippery phone.

Well, I haven't dropped mine, but it has small scratch, that can be seen when the screen is fully cleaned and watching it at light

evolutionqy7 said:
The phone is as slippery as a fish
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Click to collapse
Couldn't have said it better!

I know is OT but has anybody of you have slightly loose home button that when you just touch it makes the sound of plastic hitting the glass?
I m talking 1/10 of mm here but I just ask
nevertheless have great feedback and response.
thanks.

Cracked screens on previous Z-series phones

I want to buy the xperia Z3C. it fits all my needs, has an adequate sized screen ,excellent performance, good battery life etc ,etc.
But the previous Sony flagship phones, namely the Z, Z1, Z1C & Z2 have a very serious manufacturing defect - self cracking screens. the glass panes on the front and the back of these phones crack due to overheating (sometimes without overheating). there have been cases where the owners went to bed with their phones on a table and woke up to find that the phone had cracked. the problem seem to lie with the glass and metal construction. due to the waterproof and dustproof construction ,there isn't any proper heat dissipation, and since aluminum and glass react differently to heat, the glass cracks(in some cases even the display below it). Sony continues to deny the defect, usually blaming the user for the cracked glass and the users have to pay for the new screen(~$200-$300)
so back to the Z3 and Z3C, they have the same construction. so I am worried. if i do buy ,then I have to buy the phone unlocked ,which will set me back by $600( I am from India, no contracts here).
So what are your thoughts on this issue, and is there anybody who has faced this issue before?

Ananay Singh said:
I want to buy the xperia Z3C. it fits all my needs, has an adequate sized screen ,excellent performance, good battery life etc ,etc.
But the previous Sony flagship phones, namely the Z, Z1, Z1C & Z2 have a very serious manufacturing defect - self cracking screens. the glass panes on the front and the back of these phones crack due to overheating (sometimes without overheating). there have been cases where the owners went to bed with their phones on a table and woke up to find that the phone had cracked. the problem seem to lie with the glass and metal construction. due to the waterproof and dustproof construction ,there isn't any proper heat dissipation, and since aluminum and glass react differently to heat, the glass cracks(in some cases even the display below it). Sony continues to deny the defect, usually blaming the user for the cracked glass and the users have to pay for the new screen(~$200-$300)
so back to the Z3 and Z3C, they have the same construction. so I am worried. if i do buy ,then I have to buy the phone unlocked ,which will set me back by $600( I am from India, no contracts here).
So what are your thoughts on this issue, and is there anybody who has faced this issue before?
Click to expand...
Click to collapse
Coming from the XZ, I know the stories. In my opinion you shouldn't be worried. The chance that a screen cracks without ANY reason is less then 1%, many times something hit people's screen without realizing. In the 1.5 years that I've had my XZ I have dropped my phone (on purpose) many times, without anything happening. People also removed the anti shatter screen, which results into bigger chance that the screen will crack.
I don't blame Sony for giving the fault to the consumer, it's not like Sony doesn't test their products before releasing them. If Sony gave everyone a new phone after they said that it cracked without a reason, guess what everyone would do.... Claim that the screen cracked without a reason just to get a new phone/screen.
(Why do you have to pay 600$ for the phone btw? You can just buy it cheaper at sites like Clove/Handtec and get the same insurances.)

Dsteppa said:
Coming from the XZ, I know the stories. In my opinion you shouldn't be worried. The chance that a screen cracks without ANY reason is less then 1%, many times something hit people's screen without realizing. In the 1.5 years that I've had my XZ I have dropped my phone (on purpose) many times, without anything happening. People also removed the anti shatter screen, which results into bigger chance that the screen will crack.
I don't blame Sony for giving the fault to the consumer, it's not like Sony doesn't test their products before releasing them. If Sony gave everyone a new phone after they said that it cracked without a reason, guess what everyone would do.... Claim that the screen cracked without a reason just to get a new phone/screen.
(Why do you have to pay 600$ for the phone btw? You can just buy it cheaper at sites like Clove/Handtec and get the same insurances.)
Click to expand...
Click to collapse
well that's some relief. from what I've heard sony have removed the anti-shatter layer from their new phones. as for paying $600, I don't know whether I'll get warranty on the phone in India, if i buy from handtec or clove

Ananay Singh said:
well that's some relief. from what I've heard sony have removed the anti-shatter layer from their new phones. as for paying $600, I don't know whether I'll get warranty on the phone in India, if i buy from handtec or clove
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Click to collapse
You will, but the two year warranty will remain in the UK. In other words, if something goes wrong, you have to send it back to them to take a look at and repair Made sure I checked that, as this is my first online purchase of a mobile phone

matapo said:
You will, but the two year warranty will remain in the UK. In other words, if something goes wrong, you have to send it back to them to take a look at and repair Made sure I checked that, as this is my first online purchase of a mobile phone
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Click to collapse
Yeah that's right. It's also my international perchance when it comes to phones, but from what I've understood that if there is something actually wrong with the phone, you'll only have to pay the shipping costs and of course not the repair costs. Unless it was your fault.

matapo said:
You will, but the two year warranty will remain in the UK. In other words, if something goes wrong, you have to send it back to them to take a look at and repair Made sure I checked that, as this is my first online purchase of a mobile phone
Click to expand...
Click to collapse
I always buy my Sony phones outside the US, have had warranty covered in US every time I needed to.
Sent from my C5502 using Tapatalk

I just got a crack on my new Z3 Compact front screen without any reason. No drops or impacts.
I have case and screen protectors on the phone.
Ah sony ..... Some things do not change

Bialynia said:
I always buy my Sony phones outside the US, have had warranty covered in US every time I needed to.
Sent from my C5502 using Tapatalk
Click to expand...
Click to collapse
That's good to know.

demon_xxi said:
I just got a crack on my new Z3 Compact front screen without any reason. No drops or impacts.
I have case and screen protectors on the phone.
Ah sony ..... Some things do not change
Click to expand...
Click to collapse
Do you play games or run apps that are processor intensive? Did you set the phone down on a cool flat surface such as a glass table or kitchen counter after using it? - This was a big issue for Nexus 4 back glass. Cold surface + warm phone = cracked backs

Too bad... I am afraid the beaking glass will break the deal for me. Wanted this Z3c pretty bad

DrPanz said:
Too bad... I am afraid the beaking glass will break the deal for me. Wanted this Z3c pretty bad
Click to expand...
Click to collapse
I was really close to pulling the trigger on one from Clove to USA and even called to have them do a pre-check on phone before sending to me so I can be sure to get a good set of speakers, no dead pixels etc. they charge about $ 30 for this service
Now,I am on hold on Z3 C .
IF I can put screen protectors tempered glass front and back and put it in a really
good case-will I be able to use it in an active lifestyle in front pocket for a year or so...and be reasonably certain no broken screen.?

There was no cold and hot involved with my phone. It was maximum in my jacket pocket. Really no abuse or other non standard use.
Also I think tempered glass would not help in this case. The glass would break under it as well.
I am hoping to get it fixed cause I want this phone badly. It is the only one I like now for features/form factor ratio.
I wish they get a root soon too. Would like to see MIUI on this phone.

dropped z3c several times. hasn't cracked.

demon_xxi said:
I just got a crack on my new Z3 Compact front screen without any reason. No drops or impacts.
I have case and screen protectors on the phone.
Ah sony ..... Some things do not change
Click to expand...
Click to collapse
Picture please? :good::good:

Yeah, please upload the picture.

My $0.02... I have a Z1C that developed a severe set of cracks. Until reading this thread, I had a suspicion that it "happened on its own" but couldn't really believe it; so I attributed it to some unknown abuse on my part. I'm still skeptical, but I'm confident no outside force hit the screen so I'm tending to believe it was a case of spontaneous cracking (perhaps due to heat?).
It's off to Sony USA for evaluation. I'll be pleasantly surprised and impressed with Sony if they cover it under warranty. One other note: I purchased it from Clove UK, but Sony USA had it in their database and offered no protest.
Whether warrantied or not, I am disappointed by their repair policy. It would be nice to cross-ship a replacement so I am not un-phoned for two weeks, but, alas, no. So, I pulled the trigger on a Z3C (which normally would not be compelling enough for me to upgrade) which should be here Monday. And I'll pass the repaired Z1C on to one of the kids.

I've had the Z1 for about a year. It's fallen a number of times from 4 feet or so on to a ceramic tile floor. I've got a Devilcase aluminum bumper on the phone. The corners of the Devilcase are all dented and chewed up, but there are no cracks in the glass. I just got the Z3 compact, and I'm hoping for as good of luck with it.

less than a week
So I've had my new shiny Z3 less than a week and have a hairline crack all the way across the top right hand corner of the screen and the touch does not work above the crack, no abuse, I don't keep it in a pocket it could be sat on in, it was fine in the morning when I was killing time before work playing games, on the desk next to me all day at work and then when I went to look at it when I finished it has this mystery crack.
I'm sending to Sony under the warranty to see if they will repair this obvious design defect as some of my research on the net suggests they will and will update this thread with the result

Definitely enough reports of this to be concerning....
Sent from my D5803

I too want it badly
Ananay Singh said:
I want to buy the xperia Z3C. it fits all my needs, has an adequate sized screen ,excellent performance, good battery life etc ,etc.
Click to expand...
Click to collapse
demon_xxi said:
I just got a crack on my new Z3 Compact front screen without any reason. No drops or impacts.
I have case and screen protectors on the phone.
Ah sony ..... Some things do not change
Click to expand...
Click to collapse
I too want this phone and it is available (cheapest) in ebay India for around 38k, but now incidents of self cracked screens are troubling me!