Database Users

Weird lockups during ActiveSync ?

Carlos said:
I am a US T-Mobile user. I have an install doc at http://www.mywirelessoffice.com/xda/romupdate.doc
I've also mirrored the file at:
http://www.mywirelessoffice.com/xda/XDA-developers-SER-v11.exe
Click to expand...
Click to collapse
I am a T-Mobile user in the USA and I loaded the new firmware today, and it loaded flawlessly. I could dial, I could surf the 'net, etc. However, after several "weird" lockups, especially during sync, I was forced to go back to my regular firmware. Have any other T-Mobile USA users experienced lockups? I am anxious to try the firmware again, because I really liked the features while it was running -- but I'm going to wait until other T-Mobile USA users have ironed out all the bugs, especially in conjunction with ActiveSync. (Version 3.7, btw.)

I haven't heard of this. My device is more reliable than ever on this version of the ROM, and others using it have told me the same thing.

Danborg said:
Have any other T-Mobile USA users experienced lockups? I am anxious to try the firmware again, because I really liked the features while it was running -- but I'm going to wait until other T-Mobile USA users have ironed out all the bugs, especially in conjunction with ActiveSync. (Version 3.7, btw.)
Click to expand...
Click to collapse
Yeap the same thing happened to me the first time I installed it but it worked much better after the second install. So try reinstalling it!

Carlos said:
I haven't heard of this. My device is more reliable than ever on this version of the ROM, and others using it have told me the same thing.
Click to expand...
Click to collapse
Everything works great, until I try to use ActiveSync. After sync'ing it locks up everytime. Only a battery reset will do. I've tried both ActiveSync 3.5 and 3.7, no difference. Any ideas?!

So it locks when you pull it from the cradle? And what do you mean by a battery reset?
Very odd. It started this right after you upgraded the ROM?

Danborg said:
Everything works great, until I try to use ActiveSync.
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Click to collapse
Ah, I have a gut feeling here. Do you use ActiveSync via a serial cable or serial cradle?

Danborg said:
Everything works great, until I try to use ActiveSync. After sync'ing it locks up everytime. Only a battery reset will do. I've tried both ActiveSync 3.5 and 3.7, no difference. Any ideas?!
Click to expand...
Click to collapse
Problem solved! This was an ActiveSync problem, and not a SE ROM problem! I discovered this by flashing my XDA back to the old ROM, that I had wisely saved on SD before embarking on this journey, and it locked up in ActiveSync also! I realized I haven't done a full sync with my XDA in a very long time, and I had 800+ contacts that seemed to be "choking" the XDA when I dumped it all at once. I deleted several hundred old contacts that I didn't need anymore (from old company), and then incrementally synced them to the XDA and it worked fine. I'm now happily back on the SE ROM and it is working beautifully.

Ah, I didn't think it could be the ROM.
Yesterday I learned a new lesson at a client's office... AS can lock up if a not-so-bright user has put mail items inside the contacts folder. :roll:

AT&T Rom for Orbit 2?

I recently purchased an Orbit 2 stateside and have been using it on Cingular/ATT for a few months. I struggle with internet connections routinely. Sometimes I can tether (modem for pc), sometimes surf directly, and always sms, but sometimes mms. What I'd like to do is simply find an AT&T ROM to flash to. Then I shouldn't have to continually tweak my connection settings. Has anybody considered or done this? There are a number of ROM's out there, but I haven't seen one specific to the Orbit (Not an AT&T product). Or alternatively, is there an AT&T ROM that will work well with the Orbit 2?
Any advice is highly appreciated.
Russ

No device... No ROM...
The only way to get an AT&T ROM for any device is if AT&T offered that device. Since AT&T is never going to offer this beautiful device (Due to the craptacular iPhone) there is no AT&T ROM for this device. Your best bet is to try different radios like the 1.64.08.21 or get them all and see which one works best for you. I am in MI and the 1.58.25.14 is working great for me. I am going to try that 1.64 radio though. Hope this helps...
cansler

Here is a cab that should help.

I'll give it a try
Thanks for the link.... I've tried a few of the .cab's for setting all the media settings with varying degrees of failure. But, I'm game for trying another. Do you recommend I delete all current settings, or just over-write.
Russ

turcomora said:
Here is a cab that should help.
Click to expand...
Click to collapse
i use this cab on my Orbit 2 w/at&t and i never have any connection problems...

No dice
I immediately get the "cannot connect with current connection settings. To change.... blah, blah, blah.
Life is cruel. Any further suggestions. I'm committed to figuring this out in the next few days or ebay'ing it.
Thanks,
Russ

I am using the touch cruise on AT&T and I do not have or have had any connectivity issues at all. I have even had signal 7,000 feet up in the mountains in the middle of now where and received phone calls and access data such as emails ect...

bkeaver,
Great for you gives me hope.
I had things setup once before and didn't do a backup. Accidently hit the O2 Operator Settings and couldn't shut it down fast enough. Been hosed ever since. Still hoping for divine intervention from the guru's here and at other places.
Russ

I think I finally found the magic recipe.
http://forum.xda-developers.com/showpost.php?p=1360192&postcount=1
I 'disabled proxy' using this cab setup after using an MMS cab setup. It has the ability to enable/disable proxy. I'm guessing this is different than whether or not the connection is trying to use one.
Should know in a bit if I can actually connect to my work emails again.
Thanks all,
Russ

Suweeeet Georgia Pie!!!
Finally, I'm connected to my work calendar. I wear so many hats at work that I'm only in my office 20% of the time and I really depend on my electronic reminders. They don't work so well when I'm not in my office. Having my electronic leash is a godsend (my daughter has a different opinion of hers

rtarver said:
I immediately get the "cannot connect with current connection settings. To change.... blah, blah, blah.
Life is cruel. Any further suggestions. I'm committed to figuring this out in the next few days or ebay'ing it.
Thanks,
Russ
Click to expand...
Click to collapse
i understand you're good to go now and that's what counts! curious to know, however, if you deleted all of your previous connection settings prior to installing the cab file? i ask because i've been using the cab file to reconfigure all my connection settings over the last 4-5 months without a problem.

Hd2 Telstra ROM 1.72.841.0 (82124)

Hi All
I need some help with my HD2.
Today I upgraded from stock rom to latest as version as on HTC website
I can't recall old version, anyway I am having an issue with this radio version which is 2.07.51.22_2
My exchange activesync keeps disconnecting, so my emails are arriving 3-4 minutes later.
I guess my question is?
Can i go back to older radio version without flashing, or worse case scenario could i downgrade to older rom?
I need some help guys.
Thanks

I am downloading now... Will try when down.

I cannot help you there, but have you tried sending a SMS? did you get a stupid notification of message being sent? I am trying to figure out a way to deactive.... No luck yet, waiting for HTC response

As for the Data sync I have had no issue as yet. I have found it a tad more reliable than 1.49. But I have only done a whole 2 hrs of testing

tmorgan4 said:
As for the Data sync I have had no issue as yet. I have found it a tad more reliable than 1.49. But I have only done a whole 2 hrs of testing
Click to expand...
Click to collapse
What a pain, so yours work ok, do you use activesync with an exchange server?
That's where my problem is.
It disconnects every few minutes, which obviouslyconsumes more battery power.
As for the sms sent notification I dont mid it.
I may downgrade to original rom, is it safe?
Thanks

host12 said:
What a pain, so yours work ok, do you use activesync with an exchange server?
Click to expand...
Click to collapse
Sorry I should have clarified. I link mine with my Exchange 2010 Server. I am getting emails as wanted.
That said I still can't sync SMS. Which is soemthing HTC is looking at and I haven't heard back in a while. I should email them to chase them up.

Hmm, I may try a hard reset tomorrow then.
Thanks

host12 said:
Hi All
I need some help with my HD2.
Today I upgraded from stock rom to latest as version as on HTC website
I can't recall old version, anyway I am having an issue with this radio version which is 2.07.51.22_2
My exchange activesync keeps disconnecting, so my emails are arriving 3-4 minutes later.
I guess my question is?
Can i go back to older radio version without flashing, or worse case scenario could i downgrade to older rom?
I need some help guys.
Thanks
Click to expand...
Click to collapse
Hi there, having exactly the same issue, did you find a solution to this other than changing out the ROM? Greatly appreciate your posts.

Telstra ROMS on HD2 are stuffed!
I've heard from a mate who works in Telstra ROM development that the HD2 images are not fully tested.. and therefore go to market with communications flaws.. eg every time you try and sync your mail or use as a shared internet device it struggles as the radio version is substandard to the rest of the Image.
Do yourselves a favour.. HSPL it... Find one of the wonderful roms that the guys/gals on here do.. and you will love using the hardware you have purchased. The HD2 is so powerful and should not be ruined by Telstra's lame attempt at a ROM.
Seems they have put way more effort into the Android ( desire ) but its still no HD2.

englundm said:
Hi there, having exactly the same issue, did you find a solution to this other than changing out the ROM? Greatly appreciate your posts.
Click to expand...
Click to collapse
Yep fixed it, apologies forgot to post solution for my issue.
After trying reflashing with new ROM, downgrading to old ROM and still having same issue, that's right after downgrading...
It clicked, see I bought device and started using activesync after about 2 months.
Before that, I had an issue with my 3G internet connection not working at all.
Weather updates, internet access, hotmail emails etc.
To fix that other issue I had to create a new internet connection.
By the time I got to use activesync I had a new internet connection, I was not using stock telstra connection.
Therefore to fix on new ROM version I created a new connection, and magically started working up to now with no issues.
And it is true telstra are bloody hopeless at testing pre-releasing ROMs.
If you need more information let me know.
Thanks

Would greatly appreciate any help in two areas:
- firstly my HD2 internet stuff is nor working at present. Clicking many of the BigPond links just brings up IE with wap.telstra.com/wap?..... and ends up just sitting there until timeout. Can you post details for setting up new internet connection that fixed this.
- which ROM did you go to. Hw did you load this. I cannot get my HD2 to connetc to Win7 x64 WMDC. Can't even see any mention of the device in the device mgr, though it did say it saw it at ones stage. Reading numerous posts - seems to be a lot of people having issues in this space..

hylandgj said:
Would greatly appreciate any help in two areas:
- firstly my HD2 internet stuff is nor working at present. Clicking many of the BigPond links just brings up IE with wap.telstra.com/wap?..... and ends up just sitting there until timeout. Can you post details for setting up new internet connection that fixed this.
- which ROM did you go to. Hw did you load this. I cannot get my HD2 to connetc to Win7 x64 WMDC. Can't even see any mention of the device in the device mgr, though it did say it saw it at ones stage. Reading numerous posts - seems to be a lot of people having issues in this space..
Click to expand...
Click to collapse
Ok.. have to say, the wap.telstra addresses are all old and many are discontinued. All those apps are simply web shortcuts that should point to a m.bigpond address.
Firstly.. you need to do a few things..
1) You will need to HSPL your phone- ( like flashing a bios ) I just used the hspl.zip.. Instructions are easy and straight forward, make sure you follow them perfectly.
2) Flash your radio to something better i did the 2.10 ( Again.. instructions need to be followed.)
3) I then had a look and found a rom on the forum ( energy GTX ) which seems to have all i want and is fast.. after you flash it.. reboot it.. and it will autoconfigure to the Telstra network.. and BINGO.. FAST Phone!!

host12 said:
Yep fixed it, apologies forgot to post solution for my issue.
After trying reflashing with new ROM, downgrading to old ROM and still having same issue, that's right after downgrading...
It clicked, see I bought device and started using activesync after about 2 months.
Before that, I had an issue with my 3G internet connection not working at all.
Weather updates, internet access, hotmail emails etc.
To fix that other issue I had to create a new internet connection.
By the time I got to use activesync I had a new internet connection, I was not using stock telstra connection.
Therefore to fix on new ROM version I created a new connection, and magically started working up to now with no issues.
And it is true telstra are bloody hopeless at testing pre-releasing ROMs.
If you need more information let me know.
Thanks
Click to expand...
Click to collapse
Hey there, thanks for this. With the new 1.72 ROM the Telstra inbuild connection set ups seem to work, can browse internet and activesync will connect when I prompt it OK (with 1.49 I had to setup a new connection with Phone line (GPRS) and telstra.wap manually (via the Telstra tech's)). I have two HD2's one running 1.49 (with this manual config) and the other 1.72 with inbuilt Telstra config's - the delay problem u described with email arriving 3 or 4mins later is still happening on 1.72 despite it appearing to connect fine, almost like the message from the exchange server is being ignored. Watching Activesync on the 1.72 when I know there is new email and there is this odd sequence, seems to check and recheck emails 2 or 3 times when just one new email has arrived but doesn't seem to pick up the trigger from the Exchange Server that new email has arrived? Does this delay still happen for you, what connection configuration did you select? Thanks v.much.

I want to know what are the real benefits or improvements on upgrading the ROM on Telstra branded HD2? Because I bought an new, unlocked HD2 from a clearance shop in Melbourne and had been into it for just 2 days. Bening a long time WM user, I got used to it and it really seems to work without any problems at the moment, so does the new ROM brings some dramatic improvements, new and fanastic functions or what? I am not after cosmetic things at all, need to know real benefits comared to old ROM.

rxsoob said:
I've heard from a mate who works in Telstra ROM development that the HD2 images are not fully tested.. and therefore go to market with communications flaws.. eg every time you try and sync your mail or use as a shared internet device it struggles as the radio version is substandard to the rest of the Image.
Do yourselves a favour.. HSPL it... Find one of the wonderful roms that the guys/gals on here do.. and you will love using the hardware you have purchased. The HD2 is so powerful and should not be ruined by Telstra's lame attempt at a ROM.
Seems they have put way more effort into the Android ( desire ) but its still no HD2.
Click to expand...
Click to collapse
Thanks, almost sold on this path at this point given the headaches, was reluctant to head down this HSPL path, is there a good reference for setting up a custom ROM specifically for Telstra's network?

Activesync usually never works with the standard Telstra connection in the HD2 Telstra ROM.
As far as im aware, it is set up to go through a Telstra proxy server, which doesn't allow the Activesync traffic.
You must set up your own stock standard connection to telstra.internet APN. Which bypasses the proxy that they have on their preloaded connection. You will however not be able to use the Telstra internet shortcuts to My Account, BigPond etc, as they require authentication with their proxy server.
So as far as I have found, with the stock Telstra HD2 ROM its a case of either one or the other: your activesync working, or your Telstra links working.

englundm said:
Thanks, almost sold on this path at this point given the headaches, was reluctant to head down this HSPL path, is there a good reference for setting up a custom ROM specifically for Telstra's network?
Click to expand...
Click to collapse
I'd like a response to this too as I'm looking at HD2 Android and need a radio upgrade from for it to run, but don't want to lose Telstra Rural coverage. The HD2 is a great device, but few Winmo6.5 app developments compared to Android or iphone.

Is Usb tethering still working in 2.1?

Hi
Just tried to use usb tethering for the 1st time since 2.1 update.
All still looks like its working but no internet access. Tried under Linux on the same pc that always worked under 1.5
Also tried it on xp although I have never used it on there before I got the same kind of symptoms. Itooks like its all working but no internet, no pings, no nslookup.
So..... can someone try it and let me know if its working for you.
I am on T-Mobile UK. Ota 2.1 update, non rooted, stock Rom.
Thanks

I have exactly the same problem. I have spoken to TMob UK support who have not yet managed to solve it.
I'm wondering if they've not set up the phone right in the 2.1 update.

Glad its not just me. I will report it tomorrow as well.

I have a mate with a desire on tmob - will do a side by side with him tomorrow (and confirm his is working) and see if it is just settings - although it feels like a deeper problem to me.
I'll post findings.

Same here - tethering works fine on my Desire, but the missus Hero doesn't work - hoping for some resolution soon
Just moved house so am without internet for the next week, so tethering is bloody useful right about now!
Have put a 2.2 rom onto my Desire and am using WiFi tethering for now, but doesn't help when I'm not in...

If you are rooted, there is an app that works fine.
But custom roms don't have this issue afaik. VillainROM 12 works fine with tether, as I had to use it at work to test external connectivity to a system.

It's an option and one I will look into.
It worked fine under 1.5 and so far its the only thing that us causing me an issue.

T mobile tech support were able to reproduce, and in their testing they found a factory reset fixed the problem - I have confirmed (as has another user over on the tmobile forums).
Gave me an excuse to clear up the rubbish that had accumulated on phone.
All working now.

its working fine for me :/

nellisere said:
its working fine for me :/
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Click to collapse
and me, just done the Orange OTA 2.1 update and tethering works fine on the phone right after the update... if you need to factory reset to get it working it must be something you have installed on the phone.

Or maybe tmobile did something different to orange. Or maybe the radio roms are different.
Was quite a few tmob users and tmob support so if it was a rogue app then it was a fairly common one
Either way. It's working now.
Wish all problems were resolved as.simply.
Sent from my HTC Hero using XDA App

I certainly think it has something to do with the installed apps on the phone after the update else why would a factory reset solve it, its not the Rom that is the problem... I take it you had heavily customized your phone.
Sent from my HTC Hero using XDA App

Actually no- 5 apps, lastfm, xda, facebook, ambling audio book reader and handcent sms - restore took less than 5 minutes after factory reset, all contacts and calendar info on google.
Given that the functions like handing out dhcp address worked, it was fundamentally was "all there" I can easily imagine a startup routine that says something like
if file exists "some config file" then leave it alone
else make a new one
When you reboot, config file exists so leave it alone in, when factory reset - file doesn't exist, make a new one.
Perhaps the key thing is I was a heavy user of tethering before the update, perhaps when I did the upgrade I forgot to "stop" tethering and just pulled the cable - can't remember, so maybe I had a config file/param that the newer kernel, ip stack etc. didn't expect to see and didn't handle well.
The key thing about factory reset isn't the rom I agree, the code is the code - but it's the wiping of the configuration and volatile data - something got broken for me, and the guys at tmobile, and about 5 other users who reported the same problem - so whilst it obviously works for some without a reset, equally it didn't for others - for at least 3 of us (2 end users and 1 at tmobile) a reset was needed.
If it was a one off, absolutely agree, it must have just been me/my setup - but it wasn't an isolated case.
Personally, I was surprised when the 2.1 update didn't wipe the phone, I was expecting it - so in my case no real problem once suggested to me - others might have more dependency on the installed apps and config but for me this was an easy fix.
Either way, it's back working now - so if it works without a reset - great, and if it doesn't work, a reset looks to fix it - so great as well.

unable to connect to exchange server

Since deciding that my upgrade (TP2) was actually a piece of junk i decided to switch back to my old Touch HD which is the most reliable smartphone i have owned.
initially i used the stock orange rom without any problems, but i decided the phone could do with a facelift, so i flashed Duttys WM6.5 Leo Holy Grail rom to it last night, however since i installed this rom i have been unable to connect to my exchange server i just get the error code 0x85010002 stating that i am using an incorrect password. i am 100% certain that all the server settings and credentials are correct.
also my TP2 still syncs fine using the same settings.
Anyone got any ideas?
Edit... seems to be worrking now!!

deejayry said:
Since deciding that my upgrade (TP2) was actually a piece of junk i decided to switch back to my old Touch HD which is the most reliable smartphone i have owned.
initially i used the stock orange rom without any problems, but i decided the phone could do with a facelift, so i flashed Duttys WM6.5 Leo Holy Grail rom to it last night, however since i installed this rom i have been unable to connect to my exchange server i just get the error code 0x85010002 stating that i am using an incorrect password. i am 100% certain that all the server settings and credentials are correct.
also my TP2 still syncs fine using the same settings.
Anyone got any ideas?
Edit... seems to be worrking now!!
Click to expand...
Click to collapse
you try GPRSMonitor may be with this application can overcome the problem of the connection settings on your device.........

OP problem rectified itself
Thread closed